Acer 4730G manual

T ravelMate 4730 /4730G Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Ple a se r e fer to the t a b le be l ow f o r the u p dates m a de on T r ave l M a te 4 730 /4730G Seri e s service g uid e . Date Chapter Up dates[...]

III Copyright Copyright © 2008 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without t[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's global product offering. T o better fit local marke t requirements and enhance product competitiveness[...]

VI[...]

VII T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Your Acer Notebook tour . . . . . . . . . . . . . . [...]

VIII T able of Contents Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Removing the Launch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 R[...]

IX T able of Contents Troubleshooting 123 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 23 Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 24 No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

X T able of Contents[...]

Chapter 1 1 System Specifications Features Below is a brief summary of the computer ’s many feature: NOTE: Items marked with * d enote only selected mode ls. Operating System • Genuine Windows® Vista™ Platform • Intel® Centrino® 2 proces so r technology , featuring: • Intel® Core™2 Duo processor • Mobile Int el® PM45/G M45 Expres[...]

2 Chapter 1 Communication • Acer Video Confer ence, featurin g: • Integrated Acer Crystal Eye webcam* • Optional Acer Xpress V oIP pho ne* • WLAN: Intel® Wireless Wi Fi Link 5100/5300* • WiFIi®/WiMAX™: Intel® Wireless WiFi Link 5150/5350 (Subject to avai lability) • WP AN: Bluetooth® 2.0+Enhanced Da ta Rate (EDR)* • LAN: Gigabit[...]

Chapter 1 3 • Microphone-in jack • Line-in jack • Ethernet (RJ-45) port • Modem (RJ-1 1) port • DC-in jack for AC adapter Environment • T emperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% NOTE: Items marked with * d enote[...]

4 Chapter 1 System Block Diagram[...]

Chapter 1 5 Y our Acer Notebook tour After knowing your computer features, le t us show you around you r new computer . Front V iew No. Icon Item Description 1 Microphone Internal microphone for sound recording. 2 Acer Crystal Ey e Web camera fo r video communication (o nly for certain models). 3 Display screen Also called Liquid-Crystal Display (L[...]

6 Chapter 1 Closed Front V iew 9 Click buttons (left, center* and right) The left and right buttons function like the left and right mouse bu tt ons. *The center button serves as Acer Bio- Protection fingerp rint reader supporting Acer FingerNav 4-way control functi on (only for certain models). 10 T ouchpad T ouch-sensitive pointing device whi ch [...]

Chapter 1 7 Left V iew No. Icon Item Description 1 Acer EasyPort IV connector Connects to Acer EasyPort IV (only for certain models). 2 Ethernet (RJ-4 5) port Connects to an Ethernet 10/100/1000-based network. 3 External display (VGA) port Connects to a display device (e.g. external moni tor , LCD projector). 4 HDMI HDMI Connects to a television or[...]

8 Chapter 1 Right V iew Rear V iew No. Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the opti cal disk fr om the d riv[...]

Chapter 1 9 Bottom V iew No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Memory compartment Houses the computer's main memory . 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Acer DASP (Disk Anti-Shock Protection) Protects the hard d[...]

10 Chapter 1 Indicators The computer has several easy-to-read status indicators: The front panel ind icators are visible e ven when the comp uter cover is closed. NOTE: 1. Charging: The b at te r y l ig ht shows am ber w hen the battery is charging. 2. F ully charge d: The light shows green when i n AC mode. Easy-Launch Buttons Located beside the k[...]

Chapter 1 11 T ouchpad Basics (with fingerprint reader) The following items show you how to use the to uchp ad with Acer Bio- Protection fingerp rint reade r: • Move your finger across the touchpad (2) to move the cursor . • Press the left (1) and right (4) b uttons locat ed beneath the touchpad to perform selecti on and execution functions. Th[...]

12 Chapter 1 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor , lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which yo u can to ggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated [...]

Chapter 1 13 W indows Keys The keyboard has two keys that perform Wi ndow s-specific functions. Key Description Windows key Pressed alone, this key ha s the same effect as clicking on the Windows St art button; it launches the S tart menu. It can also be used with other keys to provide a variety of functions: <> : Open or close the S tart men[...]

14 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer ’s controls like screen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Func tion Description <Fn> + <F1>[...]

Chapter 1 15 Special Key Y ou can locate the Euro symbol and the US dollar si gn at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold <Alt Gr> and the n press the <5> key at the upper-cente r of the keyboa rd. NOTE: Note : Some fonts and software do not support the Eu[...]

16 Chapter 1 Using the System Utilities Acer Bio-Protection (only for certain models) Acer Bi o-Protection Fi ngerprint Solu tion is a multi-purpose fingerprint software package integrated with the Micr osoft Windows ope rating system. Utilizing the uniq ueness of one's fingerprint features, Acer Bio-Protection Fin gerprint Solution has in cor[...]

Chapter 1 17 Double (vertical), T ri ple (primary at left), T riple (pri mary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently . Acer Gridvista is dual-display compatible, allo win g two displays to be partitioned independentl y . AcerGridVista is simple to set up: 1. Run Acer GridV[...]

18 Chapter 1 Hardware Specifications and Configurations Processor CPU Fan T rue V alue T able • Throttling 50%: On= 100 °C; OFF=90°C • OS shut down at 105°C; H/W shut down at 96°C BIOS Cache Item Specification CPU type Intel Cantiga GM / PM FSB: 667 / 800 / 1066 MHz Intel Cantiga GL FSB: 667 MHz Core logic Intel® Core™2 Duo mobile proces[...]

Chapter 1 19 System Memory Memory Combinations NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be reversed. Item Specification Memory controller Built-in Memory size 0MB (no on-board memory) DIMM sock[...]

20 Chapter 1 LAN Interface Bluetooth Inte rface Wireless Module 802.1 1b/g WiFi/W iMAX Combo Module Hard Disk Drive Interface Item Specification LAN Chipset BROADCOM BCM5764 M LAN connector type RJ-45 LAN connector location Left side Item Specification V endor an d Mo del Broadcom BT Module PK320001F90 Radio T echnology FHSS Operating Frequency 240[...]

Chapter 1 21 Combo Drive Module Audio Interface Vid eo M e m o ry USB Interface PCMCIA Port System Board Major Chips Item Sp ecification Interface SA T A T ype Fixed Optics Super-multi/HD-D VD/Blue Ray Features G-base Item Specification Audio Controller REAL TEK ALC268-VB1-GR Audio onboard or optional Onboard Mono or S tereo S tereo Resolution High[...]

22 Chapter 1 Keyboard Battery LCD 14.1” NOTE: 5 points position (Display area: 303.7 (H) x 189.8(V)mm) Item Specification Keyboard controller ENE KB926 T otal number of keyp ads 88-/89-/93-key Windows logo key Y es Internal & external keyboard work simultaneously Plug USB keyboard to the USB port directly: Y es Item Specification V endor &[...]

Chapter 1 23 LCD Camera LCD Inverter AC Adapter System Power Manag ement Item Specification V endor Sertek Inc Chicony Focusing range 40 cm to infi nity 27 cm to infi nity Dimension (L x W x H mm) 65* 9.0 * 5.30+/ -0.20 mm 65±0.2 * 9±0.1 * 5.4±0.25 mm Sensor OV7725 CMOS Sensor 350K Pixel VGA CMOS sensor Pixel Resolution 640 X 480 640 X 480 Image[...]

24 Chapter 1[...]

Chapter 2 25 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run[...]

26 Chapter 2 Information The Information screen displays a summary of your computer ha rdware information. NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype This field shows the CP U type and spee d of the system. CPU S peed This field shows the speed of the CPU. HDD Model Name This field shows the model[...]

Chapter 2 27 Main The Main screen allows th e user to set the system time and date as well as enable and disa ble bo ot option and recovery . NOTE: The screen above is for your reference only . Actual values may differ . The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. N[...]

28 Chapter 2 Advanced The Advanced screen allows the user to c onfigu re the various advanced BIOS options. IMPORT ANT : Making incorrect settings to item s on these pages may cause the system to malfunction. Unless you have experience adjus ti ng these items, we re commend that you leave these setti ngs at the default values. If making settings to[...]

Chapter 2 29 USB Configuration Enter the USB Configuration menu. • USB Driver Select • EHCI 1 and 2 • UHCI 1 to 5 • Per-Port Control • USB Port 1 to 1 1 Chipset Configuration Enter the Chipset Configuration menu. • Port 80h Cycle s • DMI Link ASPM Control • PCI Latency T imer •V T - d ACPI T able/ Features Control Enter the ACPI T[...]

30 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unautho ri zed use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the sy[...]

Chapter 2 31 Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Supervisor Password box appears: 2. T ype a password in the “Enter New Passw ord” field. The password length can not exceeds 8 alphan[...]

32 Chapter 2 Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Password box appears. 2. T ype the current p a ssw or d in the Enter Cur ren t Password fiel d an d pr ess Enter . 3. T ype a password in the Enter New Password field. Retype the password in the Confirm [...]

Chapter 2 33 Power The Power screen allows th e user to configure various CPU and power managemen t op tions and device wakeup behavior . The table below describes the items, menus, and submenus in this screen. Settings in boldface are the default and suggested parameter setting s. Parameter Description Submenu Items Advanced CPU Control Enter the [...]

34 Chapter 2 Platform Power Management Enter the Platform Power Management menu. • PCI Clock Run • _CST - C4 Latency V alue • C4 on C3 - Deeper Sleep ACPI S3 Enable or Disable ACPI S1/S3 Sleep S tate. N/A W ake on PME Enable or Disable wake up when the system power is of f and a PCI Power Management Enable wake up eve nt occurs. N/A W ake on [...]

Chapter 2 35 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the USB diskette drives, the onboard hard disk dr ive and the DVD drive in the module ba y . I ns y deH20 S et up Ut ili t y Rev . 3. 5 I nfor m at i on M ai n A dv anc ed S ec urit y P ower B oot Exi t I t em S[...]

36 Chapter 2 Exit The Exit screen allows you to save or discard any changes you made an d qui t th e BIOS Utility . The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setu p and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup De[...]

Chapter 2 37 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: Create a Crisis Recovery Media (su ch as USB HDD) before you use the[...]

38 Chapter 2 4. In flash BI OS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is n ot connected, the followi ng message displays. Plug in the AC po wer to continue. 5. Flash is complete when the followi ng message displays. 6. Shutdown or reboot base on iflash.bat command.[...]

Chapter 2 39 Remove HDD/BIOS Utility This section provide you with remo ving HDD /BIOS method: Remove HDD Password: • If you key in wrong HDD password three times, Hdd password error code displays. See the image below . T o reset the HDD p assword, run HDD_PW .EXE as follows: 1. Key in hdd_pw 15494 0 2. Press 2. 3. Select one upper-case string fr[...]

40 Chapter 2 Remove BIOS Pas sword: If you key in the wrong Supervisor Password three time s, System Disabled displa ys on the screen. See the image below . T o reset the BIOS pa ssword, run BIOS_PW .EXE as follows: 1. Key in bios_pw 14452 0 2. Select one string from the list.[...]

Chapter 2 41 3. Reboot the system and key in the selected string (qjjg9vy , 07yqmjd etc.) for the BIOS user password.[...]

42 Chapter 2[...]

Chapter 3 43 Machine Disassembly and Replacement This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . Disassembly Requirements T o disassemble the computer , you need the following tool s: • Wrist grounding strap and conductive mat for preventing electrostatic discharge [...]

44 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Place the system on a flat, st able surface. 4. Remove the batte[...]

Chapter 3 45 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graph ic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicin g . For example, if you want to remove the main board, you must first remo ve the keyboard, the[...]

46 Chapter 3 Removing the Battery Pack 1. T urn computer over . 2. Slide the battery lock/unlock l atch to the unlock p osition. 3. Slide and hold the batte ry release latch to the rele ase posi tion (1), the n slide out the battery pack from the main unit (2). 1 2[...]

Chapter 3 47 Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it . 2. Pull it out from the slot.[...]

48 Chapter 3 Removing the NewCard dummy card 1. Push the NewCard eject button to eject it, then push it all the way in to eject the NewCard dummy . 2. Pull it out from the slot.[...]

Chapter 3 49 Removing the Lower Covers 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the SD dummy card” on page 47. 3. See “Removing the NewCard dummy card” on page 48. 4. Loosen the five capti v e scre ws in the Memory , HDD, and WLAN bays as shown. 5. Carefully open the memory cover . 6. Remove the HDD cover as shown[...]

50 Chapter 3 7. Remove the WLAN cover as shown.[...]

Chapter 3 51 Removing the DIMM Modules 1. See “Removing the Battery Pack” on page 46. 2. Remove the Memory Module cover See “Removing the Lo wer Covers” on page 49. 3. Push out the release latches on both sides of the DIMM socket to release th e DIMM module. 4. Remove the DIMM module. 5. Repeat steps for the second DIMM module.[...]

52 Chapter 3 Removing the WLAN Module 1. See “Removing the Battery Pack” on page 46. 2. Remove the WLAN cover . See “Removin g the Lower Covers” on page 49. 3. Remove the adhesive tape and disconnect th e antenna cables from the WLAN board. 4. Move the antenna cables away and remove the tw o scre ws on the WLAN board to release the WLAN boa[...]

Chapter 3 53 5. Detach the WLAN board from the WLAN socket. NOTE: When re-attaching the antenna to the WLAN boar d, make sure the cables are arran ged un der the WLAN bracket.[...]

54 Chapter 3 Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 46. 2. Remove the HDD cover , See “Removing the Lower Covers” on page 49. 3. Use the mylar tab to slide and lift up the hard disk drive module to remove. NOTE: T o prevent damage to device, avoid pressing down on it or pla cing he avy objects on top [...]

Chapter 3 55 5. Remove the four screws securing the hard disk to the carrier . 6. Remove the HDD from the carrier . Ste p Size Quantity Screw T ype HDD Carrier M3*3.5 (NL) 4[...]

56 Chapter 3 Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 46. 2. Remove the Memory cover . See “Removing th e Lower Covers” on page 49. 3. Remove the screw securing the ODD module. 4. Using a screw driver , push the ODD module through the ch assis and pull to remove it from the main unit. Ste p Size Quantity [...]

Chapter 3 57 5. Remove the three screws securing the ODD bracket and remove the ODD bracket from the ODD module. 6. Insert a pin in the eject hole of the ODD to eject th e ODD tray . 7. Press down on the locking catch to release the ODD cover and remove. Ste p Size Quantity Screw T ype ODD Bracket M2*3 (NL) 3[...]

58 Chapter 3 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Step Screw Quantity Color Part No. Switch Cover M2*3 (NL) 2 MA0000060G0 LCD Module M2.5*8(NL) 4 MA00 0005YG0 LCD Module M2.5*5 (NL) 2 MA000007YG0 Upper Cover M2.5*8 (NL) 8 MA000005YG0 Upper Cover M2.5*5 (NL) 7 MA000007YG0 T ouch Pad Bracket M2*3 (NL) 2 MA0000060G0[...]

Chapter 3 59 Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover ma y cause damage to the outer casing. It is recommended that only fingers are us ed to remove the Switch Cover . 1. See “Removing the Battery Pack” on page 46. 2. Locate and remove the five securing screws as shown. 3. T urn the computer over and open the LC[...]

60 Chapter 3 Removing the Keyboard 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the Switch Cover” on page 59. 3. Remove the two screws securing t he keyboard to the upper case. 4. Lift the keyboard as shown to remove from the chassis. 5. T urn the keyboard over and pull back the securing latch to release th e FFC. Ste p S[...]

Chapter 3 61 6. Remove the keyboard from the chassis. Removing the Power Board 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the Keyboard ” on page 60. 3. Disconnect the Power Board cable from the mainboard. 4. Remove the two securing screws from the Power Board. NOTE: The left hand securing screw is shared by the eKey Boa[...]

62 Chapter 3 Removing the Launch Board 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the Keyboard ” on page 60. 3. Disconnect the Launch Board ca ble from the mainboard. 4. Remove the two securing screws from the Launch Board. NOTE: The right hand securing screw is shared by th e Po wer Board. Ste p Size Quantity Screw T y[...]

Chapter 3 63 Removing the Antenna 1. See “Removing the WLAN Module” on page 52. 2. Remove the Antenna Cables from the securing guides as shown. 3. T urn the computer over , remove the adhesive tape a nd disconnect the F CC cables to expose the antenna cables underneath. Ste p Size Quantity Screw T ype Launch Board M2*3 2[...]

64 Chapter 3 4. Secure the FFC cable out of the way using the adhesive tape. 5. T urn the computer over and push the ca bles through the underside of the chassis. 6. T urn the computer over , and remove the cable from the mainboard as shown. 7. Remove the Antenna Cables from the housing well as shown. NOTE: Place the cable s to one side to avoid da[...]

Chapter 3 65 Removing the LCD Module 1. Remove the Battery Pack. See “Removing the Battery Pack” on page 46. 2. Remove the Lower Covers. See “Removing the Lower Covers” on page 49. 3. Remove the WLAN Module. See “Removing the WLAN Modu le” on page 52. 4. Remove the Antenna. See “Remov ing the Antenna” on page 63. 5. Remove the two s[...]

66 Chapter 3 7. Remove the four securing screws (two on each side) conne cting the LCD module. 8. Carefully remove the LCD module from the chassis. Ste p Size Quantity Screw T ype LCD Module (Red callout) M2.5*9 2 LCD Module (Blue callout) M2.5*5 2[...]

Chapter 3 67 Removing the Upper Cover 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the LCD Module” on page 65. 3. T urn the computer over . Remove the sixteen screws on the bottom panel. Ste p Size Quantity Screw T ype Upper Cover M2.5x9 16[...]

68 Chapter 3 4. T urn the computer over and disconnect the seven cables from the mainboard as shown. Disconnect A as shown. If necessary , remove FFC G before beginnin g. Pull back the securing strip and disconn ect B and C as shown. Remove the antenna cables from the ho using and pull back away from the upper cover . Release the securi ng latches [...]

Chapter 3 69 5. Remove the single screw on the top panel. Disconnect the Power Board F FC (E) first befo re removing FFC D. Pull ba ck the locking latches to release D. Release the securi ng latches and discon nect F as shown. Release the securing latches and disconnect G as shown. Ste p Size Quantity Screw T ype Upper Cover M2.5*9 (NL) 1[...]

70 Chapter 3 6. Grasp the top left corner first and pry the cover off. 7. Continue moving from left to the right corner and pry it off the lower cover . 8. Move to the bottom right corner and pry it up.[...]

Chapter 3 71 9. The Upper Cover can now be removed from the lower base . Removing the Finger Print Reader 1. See “Removing the Upper Cove r” on page 67. 2. Remove the securing screw from the Finger Print Read er b oard, and ensure the FFC is free of the upper cover . Ste p Size Quantity Screw T ype finger print reader M2.5*3 (NL) 1[...]

72 Chapter 3 3. Remove the board bracket from the Upper Cover . IMPORT ANT : D o not throw away the Bracket Pad. Remove and replace o n new bracket. 4. Using your fingers, gently lift the Finger Print Reader board from the Upper Cover . 5. Pull the Finger Print Reader FFC through the touc hpad bracket taking care not to fray the cable. Bracket Pad[...]

Chapter 3 73 Removing the T ouch Pad Bracket 1. See “Removing the Upper Cove r” on page 67. 2. Peel back the Finger Print Reader FFC to expose th e T ouch Pad conn ector . 3. Disconnect the T ouch Pad FFC from the T ouch Pad board. 4. Lift up the covering and remove the securing screw . Ste p Size Quantity Screw T ype T ouch Pad Bracket M2.5*3 [...]

74 Chapter 3 5. Remove the T ouch Pad bracket. IMPORT ANT : T he T ou ch Pad cannot be removed indi vidually . T o replace the T ouch Pad, repla ce the entire Upper Cover . Removing the Left Speaker Module 1. See “Removing the Upper Cove r” on page 67. 2. Peel back the adhesive strip to expose the spea ker cabling. 3. Remove the two securing sc[...]

Chapter 3 75 4. Grasp both ends of the mylar cover and carefully pull back to expose the sp eaker cable. Ste p Size Quantity Screw T ype Left S peaker Module M2.5*3 (NL) 2[...]

76 Chapter 3 Removing the Right Speaker Module 1. See “Removing the Upper Cove r” on page 67. 2. Remove the two securing screws from the speaker module. 3. Grip the S peaker Module and remove . Ste p Size Quantity Screw T ype Right S pea ker Module M2.5*3 (NL) 2[...]

Chapter 3 77 Removing the Bluetooth Module 1. See “Removing the Upper Cove r” on page 67. 2. Remove the adhesive strip to expose the Bluetooth cable. 3. Disconnect the bluetooth cable as shown. 4. Lift the corner of the module up, then g rasp to remove .[...]

78 Chapter 3 Removing the Modem Module 1. See “Removing the Upper Cove r” on page 67. 2. Disconnect the RJ-1 1 cable as shown . 3. Remove the two (2) securing screws. 4. Lift the module and remove from the lower cover as shown. Ste p Size Quantity Screw T ype Modem Module M2*3 (NL) 2[...]

Chapter 3 79 Removing the Mainboard 1. See “Removing the LCD Module” on page 65. 2. See “Removing the Upper Cove r” on page 67. 3. See “Removing the Modem Modul e” on page 78. 4. T urn the lower base over on a clean surface, and disconnect the DC-IN cable as shown. IMPORT ANT : En sure the cable can easily pass through the lower cover d[...]

80 Chapter 3 6. Remove the two securing screws from the Mainboard. 7. Lift the mainboard to expose the DC-IN jack and USB cable. 8. Remove the DC-IN jack and USB cable as shown. Ste p Size Quantity Screw T ype Mainboard M2.5*9 (NL) Green Call out 1 Mainboard M2.5*3 (NL) Red Call out 1[...]

Chapter 3 81 9. Grasp the mainboard b y both sides and p ivot upwards to remo ve. CAUTION: Ensure the I/O ports at the bottom of the main board ar e clear of the b ottom base to prevent damage to the mainboard.[...]

82 Chapter 3 Removing the USB Board 1. Remove the mainboard. See “Removing the Mainb oard” on page 79. 2. Remove cable from the USB board. 3. Remove the two securing screws from the USB board and lift clear of the chassis.[...]

Chapter 3 83 Removing the RJ-1 1 Port 1. See “Removing the Mainboard” on page 79. 2. Disconnect the RJ-1 1 cable from the modem module. 3. Grasp the cable and gently lift it out of the housing well. 4. If necessary insert tweezers in the RJ-1 1 jack, lift the RJ-1 1 jack from the base.[...]

84 Chapter 3 Removing the Thermal Module 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the LCD Module” on page 65. 3. See “Removing the Upper Cove r” on page 67. 4. See “Removing the Mainboard” on page 79. 5. Remove the eight securing screws from the Thermal Modules. 6. Disconnect the fan module cable from mainboar[...]

Chapter 3 85 7. Lift the Thermal Module clear of the Mainboard.[...]

86 Chapter 3 Removing the CPU 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the Upper Cove r” on page 67. 3. See “Removing the Mainboard” on page 79. 4. See “Removing the Therma l Module ” on page 84. 5. Using a flat screwdriver , turn the CPU socket la tch counter-clockwise 180° to re lease the CPU. 6. Lift the C[...]

Chapter 3 87 Removing the VGA Module 1. Remove the mainboard. See “Removing the Mainb oard” on page 79. 2. Remove the two securing scr ews from the VGA Module. 3. The VGA module lifts automatical ly from the mainboard. Re move the VGA Module as shown. Ste p Size Quantity Screw T ype VGA Module M2*4-N I (NL) 2[...]

88 Chapter 3 LCD Module Disa ssembly Process LCD Module Disassembly Flowchart Screw List Ste p Screw Quantity Color Part No. LCD Bezel M2.5*5 (NL) 4 Black MA000 007YG0 Inverter Board M2.5*5 (NL) 1 Black MA000007YG0 Camera Module M2*3 (NL) 2 Black MA000 0060 G0 LCD Panel M2.5*5 (NL) 2 Black MA000007YG0 LCD Brackets M2*3 (NL) 8 Black MA000 0060G0[...]

Chapter 3 89 Removing the LCD Bezel 1. Remove the LCD module. See “Removing the LCD Modul e” on page 65. 2. Remove the two upper and two lower bezel screw ca ps. Remove the four securing scre ws from the LCD module. 3. Lift up the bezel, top side first, and remove it from the LCD Module. Ste p Size Quantity Screw T ype LCD Bezel M2.5*5 (NL) 4[...]

90 Chapter 3 Removing the Inverter Board 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page 89. 2. Remove the securing tapes from the left and right sides of the Inverter board as shown. 3. Remove the two securing screws from the Inverter board and lift the board clear of the LCD Module. 4. Remove the Inverter Board from the LCD Modu[...]

Chapter 3 91 Removing the Camera Module 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page 89. 2. Disconnect the Camera Module cable as shown. 3. Remove the two securing screws from the Camera Module bracket. Ste p Size Quantity Screw T ype Camera Module bracket M2*3 (NL) 2[...]

92 Chapter 3 4. Lift the Camera Bracket with the Camera Module (A) and remove th e si ngle securing screw (B). 5. Place your finger on the top of the module and pry it away from the bracket. 6. Completely separate the camera board from the bracket. Ste p Size Quantity Screw T ype Camera Board M2*2.3 1 A B[...]

Chapter 3 93 Removing the LCD Panel 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page 89. 2. Lift the LCD Panel clear of the LCD Module, taking care to ensure the cables are free from the back cover .[...]

94 Chapter 3 Removing the LCD Brackets and FPC Cable 1. Remove the LCD panel. See “Removing the LCD Panel” on page 93. 2. T urn the LCD panel over to expose the rear . Peel off the mylar strip and remove the FPC cable. 3. Grip the FPC cable and lift upward to detach the adhesive pads. 4. Remove the eight securing screws (four on each side) from[...]

Chapter 3 95 Removing the Antennas Editorès Note: We did not find th is section c overed. Please advice. 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the Lower Covers” on page 49. 3. See “Removing the WLAN Module” on page 52. 4. See “Removing the LCD Panel” on page 93. 5. Remove the strips holding the anten na ca[...]

96 Chapter 3 Removing the MIC Module 1. Remove the LCD panel. See “Removing the LCD Panel” on page 93. 2. Remove the strips holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the L CD module.[...]

Chapter 3 97 LCD Module Reassembly Procedure Replacing the LCD Panel 1. Align the LCD brackets with the eight screw hole s (four on each side) on the LCD Pane l as shown. 2. Secure the LCD b rackets to the LCD panel. 3. T urn the panel over . Insert the LCD Panel cable into the LCD Panel as shown.[...]

98 Chapter 3 4. Replace the MIC cable under the mylar tab strips, an d replace the MIC as sh ow n . Secu re the c ab l e by pressing down on the strips. 5. Replace the antenna cables and assembly . 6. Replace the tabs securing the left and right antennas to the LCD module. 7. Replace the strips holding the antenna cables in pl ace. Ensure the cable[...]

Chapter 3 99 8. Secure the cable by pressing down on the securing strip. 9. Align the hinges with the LCD back cover and replace the LCD panel. 10. Replace the camera board in the bracket. 11 . Replace the securing screw on the camera board. 12. Replace the Ca mera Module in the bottom cover . 13. Replac e th e tw o securing screws on th e Ca me ra[...]

100 Chapter 3 14. Connect the Camera Module cable as shown. 15. Connect the right Inverte r bo ard cable as shown. 16. Connect the left Inverter board cable as shown. 17. Replace the adhesive strips on the left and right sides of the Inverter board as shown NOTE: T uck the cables securely to prevent damage to the cables or module.[...]

Chapter 3 101 Replacing the LCD Bezel 1. Align the edge of the bezel with the bo ttom cover and replace th e LCD Module. 2. Replace the four securing screws and th e four screw caps on the LCD module.[...]

102 Chapter 3 Main Module Reassembly Procedure Replacing the VGA Module Replacing the CPU 1. Insert the VGA Module as shown. 2. R ep l ac e the two securing sc rew s on th e VGA Module. 1. Carefully turn the mainboard upside down (CPU side up), and insert the CPU into the CPU bracket as shown. 2. Using a flat-tipped screw driver , lock the CPU in t[...]

Chapter 3 103 Replacing the Thermal Module Replacing the RJ-1 1 Port 1. Align and place the Ther ma l Module in the on the mainboard as shown. 2. Connect the fan module cable to the main board. 3. Replace the eight securing scr ews from the Therma l Module. 1. Insert the RJ-1 1 port into the base as shown. 2. Grasp the cable and insert in the cable[...]

104 Chapter 3 3. Connect the RJ-1 1 cable to the mo dem module as shown.[...]

Chapter 3 105 Replacing the Mainboard 1. Replace the USB cable under the mainbo ard as shown. 2. Replace the power jack in the Lower Cover and secure by pressing the cable in the housing wel l. 3. Replace the Bluetooth con nector as shown. 4. Ensure that the Mainboard is face up. Place the Mainboard in the chassis, rear edge first, and press down t[...]

106 Chapter 3 Replacing the Modem Module Replacing the USB Board 1. Replace the USB board on the lower base an d secure with th e single screw (provided ). 2. With the mainboard removed from the lower base, replace the USB cable. 1. Align the screw sockets and replace the modem module and insert the mo dule in mainboard. 2. Repl ac e the two securi[...]

Chapter 3 107 Replacing the Bluetooth Board Replacing the Right Speaker Module 1. Replace the speaker module on the lower cover as shown. 1. Position the module over the aligning pins and insert in place. 2. Replace the bluetooth cable as shown. 3. Replace the adhesive strip to secure the cable.[...]

108 Chapter 3 2. Replace the two securing screws.[...]

Chapter 3 109 Replacing the Launch Board 1. Insert the left edge of the Lau nch Board into p lace and pivot the board to replace in the lowe r base. 2. Repl ac e th e two securing screw s . 3. Connect the laun ch board cab le to the mainboa rd.[...]

11 0 Chapter 3 Replacing the Finger Print Reader Replacing the T ouch Pad Bracket 1. Replace the Finger Print Reader boa rd in the upper cover . 2. Replace the bracket as shown. 3. Replace the single secu ring screw . IMPORT ANT : The T ouch Pad cannot be removed i ndividually . T o replace the T ouch Pad, repl ace the entire Upper Cover . 1. Repla[...]

Chapter 3 111 Replacing the Left Speaker Module Replacing the Upper Cover 1. S tarting with the rear , alig n the upper cover with the lower cover , taking care to not force in place. 3. Replace the adhesi ve strip over the T ouch Pad. 4. Replace the T o uch Pad FF C as shown. 1. Align and repla ce the S peaker Module in the up per case. 2. Replace[...]

11 2 Chapter 3 2. Connect the seven cables on the mainboard as shown. B C D E F G A[...]

Chapter 3 11 3 3. Replace the single securing screw on the top panel. 4. T urn the computer over . Replace the sixteen screws on the bottom panel. Replacing the LCD Module 1. Carefully align the L CD module over the hi nge sockets and lower th e module into the chassis. 2. Replace the four securing screws (two on each side) securing the LCD module.[...]

11 4 Chapter 3 3. Connect the LCD, MIC and back light cables. 4. T urn the computer over and replace the two securing screws on the bottom of the chassis.[...]

Chapter 3 11 5 Replacing the Antenna Cables Ensure that the three Antenna cables pass th rough the Mainboard and are accessible from the underside of lower cover. 1. Replace the Antenna cables in the housing wel l as shown. 2. Ensure the cables sit under the retaining brackets in the housing well. 3. Insert the cables throug h the upper base . 4. T[...]

11 6 Chapter 3 5. Replace the Antenna Cables in the housi ng well in the bottom base as shown. 6. T urn the computer over and replace the FFC cables.[...]

Chapter 3 11 7 Replacing the Keyboard Replacing the Switch Cover 1. Align the FFC wi th the connector and press the latch down to secure. 2. T urn the keyboard over and press down to secure. 3. Replace the two securing screws. 1. Insert the back of th e Switch Cover as sho wn and lower in pl a c e. 2. S tarting from the left, press down on the Swit[...]

11 8 Chapter 3 3. T urn the computer over and re place the five securing screws.[...]

Chapter 3 11 9 Replacing the WLAN Module Replacing the Hard Disk Drive Module 1. Insert the WLAN board in to the WLAN socke t. 2. Replace the two screws to secure the module. 3. Connect the two antenna cables to the module. 1. Place the HDD in the HDD carrier . 2. Replace the four screws to secure the carrier .[...]

120 Chapter 3 Replacing the DIMM Modules NOTE: T o replace DIMM Module 2, first remove DIMM Module 1. In this procedure , only DIMM Module 1 is shown. 3. Replace the HDD holder over the HDD. 4. Insert the back first and angle the HDD in place. 1. Insert the DIMM Module flush with th e conne ctor and p ress down to lock in place .[...]

Chapter 3 121 Replacing the ODD Module Replacing the Lower Covers 1. With the ODD tray in the eject position, replace the ODD cover on th e ne w OD D Mo dule. 2. T urn the ODD over and replace the three securing screws. 3. Slide Module in chassis and pre ss until Module is flush with chassis. 4. Replace the single securing screw as shown. 1. Replac[...]

122 Chapter 3 Replacing the NewCard and SD Card T rays 3. Replace the WLAN Cover . 4. Replace the screw to secure in place. 5. Replace HDD Cover . 6. Repl ace the two screws to secure in place. 1. Insert the NewCard and push into th e slot until flush with the chassis cover . 2. Insert the SD Card and push into the sl ot until flush with the chassi[...]

Chapter 4 123 T roubleshooting Common Problems Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. [...]

124 Chapter 4 Power On Issue If the system doesn’t power on, perform the following acti ons one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the fo llow ing actions one at a time to correct the problem. 1. Check the power cable is properly c[...]

Chapter 4 125 No Display Issue If the Displa y doesn’t work, perform the following actions one at a time to correct the prob lem. Do not replace a non-defective FRUs: No POST or V ideo If the POST or video doesn’t display , perform the foll owing actions one at a time to correct the problem. 1. Make sure that the internal display is selected. O[...]

126 Chapter 4 Abnormal V ideo Display If video displays abnormally , perform the following actions one at a time to correct the problem. 1. Reboot the computer . 2. If permanent vertical/h orizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 44. 3. If extensive p[...]

Chapter 4 127 LCD Failure If the LCD fails, perform the following actions one at a ti me to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the foll owing actions one at a ti me to correct the problem. Do not replace a non-defective FRUs:[...]

128 Chapter 4 T ouchpad Failure If the To u c h p a d doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the probl em. Do not replace a non-defective FRUs:[...]

Chapter 4 129 Sound Problems If sound problems are experienced, p erform the following actions one at a time to correct the problem. 1. Reboot the computer . 2. Navigate to Start ´ Control Panel ´ System and Maintenance ´ System ´ Device Manager . Check the Device Manager to determine that: • The device is properly installed. • There are no[...]

130 Chapter 4 Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Mic rophones do no op erate correctly , perform the following actions one at a time to correct the problem. 1. Check that the[...]

Chapter 4 131 HDD Not Operating Correctly If the HDD does not op erate correctly , perform the following ac tions one at a ti me to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows Vista S tartup R epair Utility: a. insert the Win[...]

132 Chapter 4 ODD Failure If the ODD fails, perform the following acti ons one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs do not p lay when loaded • DVDs do not play when loaded • Blank discs do not burn cor[...]

Chapter 4 133 c. Check that th ere are no yellow exc l amation marks against the items in l D E ATA / ATA P I c o n t r o l l e r s . If a device has an exclamation mark, right-click on t he device and uninstall and reinstall the driver . d. Check that there are no yellow excl amation marks against the items in DVD/CD-ROM drives . If a device has a[...]

134 Chapter 4 d. Repeat for the other A T A Devices show n if applicable. Drive Not Detected If Windows cannot detect the drive, perform the foll owing actions one at a time to correct the problem. 1. Restart the computer and press F2 to e nter the BIOS Utility . 2. Check tha t the drive is dete cted in t he A T API Mode l Nam e field on the Inform[...]

Chapter 4 135 USB Failure (Rightside) If the rightside USB port fails, perform the following actio ns one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the followin g actions one at a time to correct the problem. Do not replace a non-defective FRUs:[...]

136 Chapter 4 W ireless/W iMAX Function Failure If the WLAN/WiMAX fails, perform the fol lowing actions one a t a time to correct the problem. Do not replace a non-defective FRUs: Bluetooth Function Failure If the Bluetooth function fails, perform the following action s on e at a time to correct the problem. Do no t replace a non-defective FRUs:[...]

Chapter 4 137 Robson Module Failure If the Robson Module fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: EasyT ouch Button Failure If the Ace r EasyT ouch buttons fai l, perform the following actions on e at a time to correct the problem. Do not replace a non-defective FRUs:[...]

138 Chapter 4 Fingerprint Reader Failure If the Fingerp rint Reader fails, pe rform the following actions one at a time to correct the probl em. Do not replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the follo wing actions one at a time to correct the problem. Do not replace a non-defective FRUs:[...]

Chapter 4 139 HDMI Switch Failure If the HDMI Switch fails, perform th e fo llowing actions one at a time to correct the problem. Do not replace a non-defective FRUs:[...]

140 Chapter 4 External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correc t th e problem. 1. T ry an alternative mouse. 2. If the mouse uses a wireless connecti on, insert new batteri es and confirm there is a good connection. See the mouse user manual. 3. If the mouse uses a USB connecti on, try an alte[...]

Chapter 4 141 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothin g to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do[...]

142 Chapter 4 POST Codes T ables These tables describe the POST code s, drivers, and keys for the POST . Port 80 POST Codes The following table details the Port 80 POST codes and dr ivers used in the POST . Driver Name Port 80 Code Driver Name Port 80 Code PeiEventLo g 01 CpuIo 3E OemServices 02 Cf9Reset 3F SioInit 03 PcRtc 40 MonoS tatusCode 04 S [...]

Chapter 4 143 Driver Name Port80 Code Driver Name Port80 Code SmmDisp C5 HiiDatabase 80 SmmReloc C4 OemSetupBrowser 82 SmmRuntime C7 Font(English) 7E SmmThunk C9 Font(French) 7F OemService s D8 Font(C hinese) 8D ChipsetInit 44 UnicodeCollation B1 SmmAccess C0 ConPlat form 5A PciHostBridge 46 ConSplitter 5D PciExpress 47 GraphicsConsole 79 GmchMbi C[...]

144 Chapter 4 POST Keys and Messages The following keys are available during POST . The following messages display du ring POST : Key Functio n F2 Enter into Setup Menu F12 Enter into Boot Manager Before press function key CPUID: XXXXXX Press F2 go to Setup Utility Press F12 go to Boot Manager Press [PXE HOT KEY] go to PXE Setup Menu Af ter press f[...]

Chapter 5 145 Jumper and Connector Locations T op V iew Location Description Location Description JP1 Internal S pe aker Conn . (Left) JL VD S1 L VDS Conn. JP2 Internal S pe aker Conn. (Right) JMDC1 MDC Conn . JP3 Internal K/B Conn. JPCM1 PCMCIA Conn. JP4 Internal Mic. Conn. (analog) SW1 T ouch Pad button (L eft) JP5 Function Board Conn . SW2 T ouc[...]

146 Chapter 5 Bottom V iew Location Description Location Description JP1 1 USB Board Conn. JSA T A2 SA T A HDD Conn. JP12 F AN Conn. JMINI1 Mini Card Slot PJP1 DC-in Cable Conn. JMINI2 Mini Card Slot (WLAN) PJP2 Battery Pin Header (connection with Battery Board) JDIMM1 SO-DIMM Slot JDOCK1 Cable Dock Conn. JDIMM2 SO-DIMM Slot JRJ45 RJ45 Conn. JC PU1[...]

Chapter 2 147 Clearing Password Check and BIOS Recovery This section provide you the standard operating proce dures of clearing password and BIOS recovery for T r avelMate 4 7 30 /4730G . T r a v elMate 47 3 0 /4730G p r ovide o ne Hard w are O p en G a p o n m a in b o ard f o r clearing password check, a nd one H otk e y for ena b li n g BIOS R e[...]

148 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a spec ial block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system [...]

Chapter 6 149 FRU (Field Replaceable Unit) List T h is c h apter gives you the F R U ( F ie l d R epl a c eab l e Unit) listing in g lob a l c o nfig u r a t i ons of T r av e lMate 4 73 0 /4730G . Refer to this chapter whenever orderi ng for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDE RING FRU P AR TS,[...]

150 Chapter 6 T ravelMate 4730 /4730G Exploded Diagrams Main Module Item Description Part No. Item Description Part No. 1 Keyboard KB.INT00.002 6 DC in cable 50.TQ602.004 2 Upper Case 60.TQ602.001 7 Lower Case 60.TQ602.00 2 3 Mainboard TBD 8 Middle Cover 42.TQ602.00 1 4 CPU TBD 9 Modem FX.22500 .021 5 Thermal Module 60.TQ602 .006 10 Battery Board N[...]

Chapter 6 151 LCD Module Item Description Part No. Item Description Part No. 1 Camera Module 57.TQ602.001 7 MIC Cable 23.TQ602.004 2 Camera Bracket 33.TQ602 .006 8 LCD Bracket Right 33.TQ602.004 3 LCD Cable 50.TQ602.009 9 A ntenna R ight 50.TQ602.00 6 4 LCD Bracket Left 33.TQ602.005 10 Inverter Board 19.TQ602.001 5 Antenna Left 50.TQ602.0 07 1 1 LC[...]

152 Chapter 6 T ravelMate 4730 /4730G FRU List Category Description Acer P/N Adapter ADAPTER 65W 3PIN DEL T A SADP-65KB AP .06501.013 ADAPTER 65W 3PIN LITEON P A-1650-02AC AP .06503.016 JALA0 ADAPTER 65W 3PIN HIPRO AC-OK065B13 AP .0650A.010 ADAPTER 90W 3PIN DEL T A ADP-90SB BBEA AP .09001.013 ADAPTER 90W 3PIN LITEON P A-1900-24AR AP .09003.01 1 ADA[...]

Chapter 6 153 VGA BOARD-NB 9MGS256 MB VG .9MG06.002 HDMI BOARD-UMA 55.TQ602.006 HALF MINI CARD 533AN_ HMWG-INTEL KI.SPM01.001 HALF MINI CARD 512AN_ HMWG-INTEL KI.SPM01.003 Cable BLUE TOOTH CABLE 50.TQ602.001 RJ1 1 CABLE 50.TQ602.002 USB CABLE 50.TQ602.003 DC-IN CABLE 65W (UMA) 50.TQ602.004 DC-IN CABLE 90W (DIS) 50.TQ602.005 ANTENNA R 50.TQ602.006 A[...]

154 Chapter 6 Cable POWER CORD US 3 PIN 27.T A VV5.001 POWER CORD EU 3 PIN 27.T A VV5.002 POWER CORD AUS 3 PIN 27.T A VV5.003 POWER CORD UK 3 PIN 27.T A VV5.004 POWER CORD CHINA 3 PIN 27.T A VV5.005 POWER CORD SWISS 3 PIN 27.T A VV5.006 POWER CORD IT ALIAN 3 PIN 27.T A VV5.007 POWER CORD DENMARK 3 PIN 27.T A VV5.008 POWER CORD JP 3 PIN 27.T A VV5.0[...]

Chapter 6 155 RAM DOOR 42.TQ602.005 HDD DOOR FOR DASP 42.TQ602.006 MINI DOOR 42.TQ602.007 PCMCIA DUMMY CARD 42.TQ602.008 SD DUMMY CARD 42.TQ602.009 CPU/Processor INTEL CPU T9600 2 .8G A W80576GH0726M SLB47 C0 TBD INTEL CPU T9400 2.53G A W80576GH0616M SLB46 C0 TBD INTEL CPU P9500 2.53 A W80576SH0616M SLB4E C0 TBD INTEL CPU P8600 2.4G AW80577SH0563M [...]

156 Chapter 6 Combo Drive DVD/CDRW COMBO DRIVE TOSHIBA TS-L463A KO.02401.006 DVD/CDRW COMBO DRIVE SONY CRX890S KO.0240E.009 ODD BEZEL-COMBO 42.TQ602.010 ODD BRACKET 33.TQ602.001 DVD SUPER MUL TI DRIVE PIONEER DVR-TD08RS KU.00805.044 DVD SUPER MUL TI DRIVE P ANASONIC UJ-870S KU.0 0807.059 DVD SUPER MUL TI DRIVE HLDS GSA-T50N CHINA KU.0080D.029 DVD S[...]

Chapter 6 157 HDD/Hard Disk Drive HDD SA T A 120G 5400RPM HGST HT542512K9SA00 KH.1 200 7.014 HDD SA T A 120G 5400RPM TOSHIBA MK1246GSX KH.12004.007 HDD SA T A 120G 5400RPM SEAGA TE ST9120817AS KH.12001.032 HDD SA T A 120G 5400RPM WD WD1200BEVS-22USTO KH.12008.019 HDD SA T A 160G 5400RPM HGST HTS542516K9SA00 KH.16007.016 HDD SA T A 160G 5400RPM TOSH[...]

158 Chapter 6 KEYBOARD INTE(UI) BL ACK TM KB.INT00.002 KEYBOARD ARABIC BLACK TM KB.INT00.035 KEYBOARD BELGIAN BL ACK TM KB.INT00.034 KEYBOARD BRAZILIAN BLACK TM KB.INT00.033 KEYBOARD CANADIA/FRENCH BLACK TM KB.INT00.032 KEYBOARD CHINESE BLACK TM KB.INT00.031 KEYBOARD CZECH BLACK TM KB.INT00.030 KEYBOARD DENMARK BLACK TM KB.INT00.029 KEYBOARD NETHER[...]

Chapter 6 159 LCD COVER ASSY -PLASTIC 60.TQ602.003 LCD BEZEL FOR CCD 60.TQ602.005 LCD BRACKET -R 33.TQ602.004 LCD BRACKET -L 33.TQ602.005 CAMERA 0.3M 57.TQ602.001 CAMERA BRACKET 33.TQ602.006 SCREW P AD 47.TQ602.001 LCD P ANEL NG 14.1 WXGA AUO B141EW04-V3 LF 200nit 16ms LK.14105.019 LCD P ANEL NG 14.1 WXGA SAM L TN14 1W3-L01-2 L6 LF 200nit 16ms LK.1[...]

160 Chapter 6 LCD COVER ASSY -MG 60.TQ602.004 LCD BEZEL FOR CCD 60.TQ602.005 LCD BRACKET -R 33.TQ602.004 LCD BRACKET -L 33.TQ602.005 CAMERA 0.3M 57.TQ602.001 CAMERA BRACKET 33.TQ602.006 SCREW P AD 47.TQ602.001 LCD P ANEL G 14.1 WX GA AUO B141EW04-V4 L F 200nit 16ms LK.14105.018 LCD P ANEL G 14.1 WXGA SAM L TN141W3-L0 1-J L6 LF 200nit 16ms LK.14106.[...]

Chapter 6 161 LCD COVER ASSY -PLASTIC 60.TQ602.003 LCD BEZEL FOR CCD 60.TQ602.005 LCD BRACKET -R 33.TQ602.004 LCD BRACKET -L 33.TQ602.005 CAMERA 0.3M 57.TQ602.001 CAMERA BRACKET 33.TQ602.006 SCREW P AD 47.TQ602.001 LCD P ANEL G 14.1 WX GA AUO B141EW04-V4 L F 200nit 16ms LK.14105.018 LCD P ANEL G 14.1 WXGA SAM L TN141W3-L0 1-J L6 LF 200nit 16ms LK.1[...]

162 Chapter 6 LCD COVER ASSY -MG 60.TQ602.004 LCD BEZEL FOR CCD 60.TQ602.005 LCD BRACKET -R 33.TQ602.004 LCD BRACKET -L 33.TQ602.005 CAMERA 0.3M 57.TQ602.001 CAMERA BRACKET 33.TQ602.006 SCREW P AD 47.TQ602.001 Mainboard MB ASSY -UMA TBD MB ASSY -DIS TBD CPU SUPPORT BRIDGE TBD Category Description Acer P/N[...]

Chapter 6 163 Memory RAM 512MB DDRII 667 NANY A NT512T64UH8B0FN-3C KN.51203.032 RAM 512MB DDRII 667 SAMSUNG M470T6464QZ3- CE6 KN.5120B.026 RAM 512MB DDRII 667 HYNIX HYMP164S64CP6-Y5 KN.5120 G .024 RAM 1GB DDRII 667 NANY A NT1G T64U8HB0BN-3C KN.1GB03.014 RAM 1GB DDRII 667 HYNIX HYMP1 1 2S64CP6-Y5 KN.1 GB0G .012 RAM 1GB DDRII 667 INFINEON HYS64T12802[...]

164 Chapter 6 Screw List Category Description Acer P/N SCREW M2.5*3(NL) MA000005WG0 SCREW M2.5*5(NL) MA000006WG0 SCREW M2.5*9(NL) MACK25090G0 SCREW M2*2.3(NL) MACF20001G0 SCREW M2*3 (NL) MA0000060G0 SCREW M2*5 MA000004TG0 SCREW M3*3 (NL) MCDK03030G0 SCREW M2*3 (VGA) MA0000096G0 SCREW M2.5*3 (AMD_CPU) AM01O000300 SCREW M2.5*3.2 (INTEL) M A000 006C00[...]

Chapter 6 165[...]

Appendix A 166 Model Definition and Configuration T ravelMate 4730 /4730G Series Model RO Count ry Acer Part no Description CPU TM4730- 842G25Mn P A USA LX.TQ60Z.006 TM4730-842G25Mn VB32TRUS1 MC UMACF 1*2G/250/6L/ 5R_n2_FP_0.3D_MA_EN33 C2DP8400 TM4730- 842G25Mn P A Canada LX.TQ60Z.001 TM4730-842G25Mn VB32TRCA1 MC UMACF 1*2G/250/6L/ 5R_n2_FP_0.3D_MA[...]

167 Appendix A TM4730- 841G16Mn AAP Thailand LX.TQ60Z.007 TM4730-841G16 Mn EM VB32TRTH1 MC UMACF 2*512/160/BT/6L/ 5R_n3_FP_0.3D_MA_TH23 C2DP8400 TM4730- 841G16Mn AAP Philippines LX.TQ60Z.008 TM4730-841G16 Mn EM VB32TRPH1 MC UMACF 1*1G/160/BT/6L/ 5R_n3_FP_0.3D_MA_EN16 C2DP8400 TM4730- 861G16Mn AAP Philippines LX.TQ60Z.009 TM4730-861G16 Mn EM VB32TRP[...]

Appendix A 168 TM4730- 860516Mn AAP Singapore LX.TQ60C.003 TM4730-860516Mn LINPUSTSG1 UMACF 1*512/160/BT/6L/5R/ CB_n3_FP_0.3D_MA_EN1 1 C2DP8600 TM4730- 840516Mn AAP Singapore LX.TQ60C.004 TM4730-840516Mn LINPUSTSG1 UMACF 1*512/160/BT/6L/5R/ CB_n3_FP_0.3D_MA_EN1 1 C2DP8400 TM4730- 844G32Mn EME A Eastern Europe LX.TQ60Z.021 TM4730-84 4G32Mn VB32TREU5[...]

169 Appendix A TM4730G- 942G16Mn AAP Vietnam LX.TQB0Z .005 TM 4730G-942G16Mn EM VB32T RVN1 MC 9MGSHM256CF 2*1G/160/BT/6L/5R/ CB_n3_FP_0.3D_MA_EN15 C2DT9400 TM4730G- 862G25Mn TWN GCTWN LX.TQB0X.009 TM4730G-862G25Mn VHP32TRTW1 MC 9MGSHM256CF 1*2G/250/BT/6L/5R/ CB_n2_FP_0.3D_MA_TC1 1 C2DP8600 TM4730G- 843G32Mn AAP Singapore LX.TQB0X.007 TM4730G-843G32[...]

Appendix A 170 Model LCD Memory 1 Memory 2 HDD 1 (GB) ODD Wireless LAN Bluetooth Finger Print TM4730- 842G25Mn N14.1 WXGA SO2GBII6 N N250GB5.4 KS NSM8XS SP1x2M MW NT C S 4 E TM4730- 842G25Mn N14.1 WXGA SO2GBII6 N N250GB5.4 KS NSM8XS SP1x2M MW NT C S 4 E TM4730- 842G25Mn N14.1 WXGA SO2GBII6 N N250GB5.4 KS NSM8XS SP1x2M MW NT C S 4 E TM4730- 842G25Mn[...]

171 Appendix A TM4730- 862G32Mn N14.1 WXGA G SO2GBII6 N N320GB5.4 KS NSM8XS SP3x3M MW BT 2.0 TCS4E TM4730- 861G25Mn N14.1 WXGA SO1GBII6 N N250GB5.4 KS NSM8XS SP3x3M MW BT 2.0 TCS4E TM4730- 844G32Mn N14.1 WXGA G SO2GBII6 SO2GBII 6 N320GB5.4 KS NSM8XS SP3x3M MW BT 2.0 TCS4E TM4730- 864G32Mn N14.1 WXGA G SO2GBII6 SO2GBII 6 N320GB5.4 KS NSM8XS SP3x3M M[...]

Appendix A 172 TM4730- 842G25Mn N14.1 WXGA G SO2GBII6 N N250GB5.4 KS NSM8XS SP1x2M MW BT 2.0 TCS4E TM4730- 944G32Bn N14.1 WXGA G SO2GBII6 SO2GBII 6 N320GB5.4 KS NBDCB2 XS SP3x3H MW BT 2.0 TCS4E TM4730G- 842G25Mn N14.1 WXGA G SO2GBII6 N N250GB5.4 KS NSM8XS SP1x2M MW BT 2.0 TCS4E TM4730G- 842G25Mn N14.1 WXGA G SO2GBII6 N N250GB5.4 KS NSM8XS SP1x2M MW[...]

173 Appendix A TM4730G- 864G32Mn N14.1 WXGA SO2GBII6 SO2GBII 6 N320GB5.4 KS NSM8XS SP3x3M MW BT 2.0 TCS4E TM4730G- 942G25Mn N14.1 WXGA SO2GBII6 N N250GB5.4 KS NSM8XS SP3x3M MW BT 2.0 TCS4E TM4730G- 841G16Mn N14.1 WXGA SO1GBII6 N N160GB5.4 KS NSM8XS SP3x3M MW BT 2.0 TCS4E TM4730G- 944G32Mn N14.1 WXGA SO2GBII6 SO2GBII 6 N320GB5.4 KS NSM8XS SP3x3M MW [...]

Appendix A 174[...]

Appendix B 175 T est Compatible Components This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Rega[...]

176 Appendix B Microsoft ® W indows ® V ista Environment T est V endor Ty p e Description Cover T est Mg-A Mg-A Mg-A Adapter T est DEL T A 65W Adapter DEL T A 65W 1.7x5. 5x1 1 SADP-65KB DF A LF level 4 DEL T A 65W-DE Adapter DEL T A 65 W 1.7x5.5x1 1 SADP-65KB BFJA L V4 LF for OBL only Audio Codec T est Realtek ALC268 Back Cover T est B Cover Norm[...]

Appendix B 177 LAN T est Broadcom BCM5764 Broadcom BCM576 4 LCD T est AUO N14.1WXGAG LCD AUO 14.1" WXGA Glare B141EW04-V4 LF 200nit 16ms AUO N14.1WXGA LCD AUO 14.1" WXGA Non e Glare B141EW04-V3 LF 200nit 16ms Memory T est NANY A SO1GBII6 SO-DIMM DDRII 667 1GB NT1G T64U8HB0BN-3C (0.0 9U) MICRON SO2GBII6 Memo ry MICRON SO-DIMM DDRII 667 2GB[...]

178 Appendix B[...]

Appendix C 179 Online Support Information This section describe s online tech ni cal support servi ces available to hel p you repair your Acer Systems. If you are a distributor , deal er, ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website. Howeve[...]

180 Appendix C[...]

181 A AFLASH Utility 37 Antennas 95 B Battery Pack 46 BIOS package 18 ROM size 18 ROM type 18 vendor 18 Version 18 BIOS Supports protoco l 18 BIOS Utility 25–37 Advanced 28 Boot 35 Exit 36 Navigating 25 Onboard Device Configur ation 31 Power 33 Save and Exit 36 Security 30 System Security 36 Bluetooth module 77 Board Layout Top View 145 brightnes[...]

182 LCD Bezel 89 LCD Brackets 94 LCD Failure 127 LCD Module Disassembly Flowchart 88 LCD Panel 93 lower cover 49 M Main Unit Disassembly Flowchart 58 Mainboard 79 media access on indicator 10 MediaT ouch Button Failure 138 Memory Check 124 Model Definition 166 Modem Failure 135 Modem Module 78 N No Display Issue 125 Notebook Manager hotkey 14 num l[...]

183 Wireless Function Failure 136 WLAN Board 52[...]

184[...]