Acer 4736G manual

Aspire 4736G/4736Z Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the updates ma de to this service guide. Date Chapter Up date s[...]

III Copyright Copyright © 2009 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer language, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without th[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rma tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGUR A TION decided for Acer's global product offering. T o better fit local marke t requirements and enhance product competitivene[...]

VI[...]

VII T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your Acer Notebook tour . . . . . . . . . . . . . . .[...]

VIII T able of Contents Removing the Hinge Cove rs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Removing the Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

IX T able of Contents Troubleshooting 139 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

X T able of Contents[...]

Chapter 1 1 System Specifications Features Below is a brief summary of the computer ’s many features: NOTE: Items marked with * d enote only selected mode ls. Operating System • Genuine Windows® Vista™ Platform • Intel® Centrino® 2 proces so r technology , featuring: • Intel® Core™ 2 Duo processor • Mobile Int el® PM45/G M45 Expr[...]

2 Chapter 1 Communication • Acer Video Confer ence, featurin g: • Integrated Acer Crystal Eye webcam* • Acer PureZone technology* • Optional Acer Xpress V oIP phone* • WLAN: • Intel® Wireless WiFi Lin k 5100/5300* • Wi-Fi®/WiMAX™: • Intel® Wireless WiFi Lin k 5150/5350* • WP AN: Bluetooth® 2.0+Enhanced Data Rate (EDR)* • L[...]

Chapter 1 3 • Line-in jack • Ethernet (RJ-45) port • Modem (RJ-1 1) port • DC-in jack for AC adapter Environment • T emperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% NOTE: Items marked with * d enote only selected mode ls.[...]

4 Chapter 1 System Block Diagram Po w er O n /O f f C K T. To u c h Pad p ag e3 7 CRT Co n n . LP CB U S p ag e 3 8 uF C B G A - 1 3 29 H_A #(3 . .3 5 ) H_D #( 0 .. 6 3 ) p ag e 23 MDC 1.5 C o nn p a g e3 9 In t .KBD pa g e3 6 PCI -Ex p re ss B A NK 0 , 1 ,2 ,3 US B c o n n x 3 667/ 800/ 1066MH z A L C 888S - VC DMI DC/ DC I nt er f a ce C K T. I n[...]

Chapter 1 5 Your Acer Notebook tour After knowing your computer features, le t us show you around you r new computer . Front View No. Icon Item Description 1 Acer Crystal Eye webcam Web camera for video communication (only for certain models). 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Liquid-Crystal Display [...]

6 Chapter 1 Closed Front View 5 S tatus indicators Light-Emitting Diodes (LEDs) that light up to show the status of th e computer's functions and components. 6 Keyboard For entering data into your computer . 7 Palmrest Comfortable support area for your hands when you use the computer . 8 S tatus indicators Light-Emitting Diodes (LEDs) that lig[...]

Chapter 1 7 Left View No. Icon Item Description 1 DC in jack Connects to an AC adap ter 2 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based network. 3 External display (VGA) port Connects to a display device (e.g. external monitor , LCD projector). 4 USB 2.0 Connects to USB 2.0 devices. 5 HDMI HDMI port Supports high definition digita[...]

8 Chapter 1 Right View Rear View No. Icon Item Description 1 USB 2.0 port Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the optica l disk from the drive. 5 Emergency [...]

Chapter 1 9 Bottom View No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release latch Releases the battery for removal. 3 Hard disk bay Houses the computer's hard disk (secured with screws). 4 Memory compartment Houses the computer's main memory . 5 Battery lock Locks the battery in position. 6 V[...]

10 Chapter 1 Indicators The computer has several easy-to-read status indicators: The front panel ind icators are visible e ven when the compute r cover is closed. NOTE: 1. Charging: The b at te r y l ig ht shows am be r w hen the battery is charging. 2. Full y charged: The ligh t shows green when i n AC mode. Easy-Launch Buttons Located beside the [...]

Chapter 1 11 Touchpad Basics (with fingerprint reader) The following items show you how to use the to uchp ad with Acer Bio- Protection fingerprint reader: • Move your finger across the touchpad (1) to move the cursor . • Press the left (2) and right (4) b uttons locat ed beneath the touchpad to perform selecti on and execution functions. These[...]

12 Chapter 1 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor , lock, Windows, fun ction and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which yo u can to ggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated[...]

Chapter 1 13 Windows Keys The keyboard has two keys that perform Wi ndow s-specific functions. Key Description Windows key Pressed alone, this key ha s the same effect as clicking on the Windows St art button; it launches the S tart menu. It can also be used with other keys to provide a variety of functions: <> : Open or close th e S tart men[...]

14 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer ’s controls like screen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Func tion Description <Fn> + <F1>[...]

Chapter 1 15 Special Key Y ou can locate the Euro symbol and the US dollar si gn at the upper-center an d/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold <Alt Gr> and the n press the <5> key at the upper-center o f the keyboard . NOTE: Note : Some fonts and software do not support the E[...]

16 Chapter 1 Using the System Utilities Acer Bio-Protection (only for certain models) Acer Bi o-Protection Fi ngerprint Solu tion is a multi-purpose fingerprint software package integrated with the Micr osoft Windows operating system. Utilizing the uniquen ess of one's fingerprint features, Acer Bio-Protection Fin gerprin t Solution has inco r[...]

Chapter 1 17 Double (vertical), T riple (primary at left), T riple (pri mary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently . Acer Gridvista is dual-display compatible, allo win g two displays to be partitioned independently . AcerGridVista is simple to set up: 1. Run Acer GridVis[...]

18 Chapter 1 Hardware Specifications and Configurations Processor Processor Specifications System Board Major Chips CPU Fan T rue V alue T able • Throttling 50%: On =100 °C; Off=90°C • OS Shut down: 105°C • H/W Shut down: 96°C BIOS ROM Item Specification CPU T ype Intel Core 2 Duo T6400 PGA 2.0G 3M 800 35W r-0 (see Processor Specification[...]

Chapter 1 19 BIOS V ersion V0.09 BIOS ROM T ype Flash ROM BIOS ROM Size 1 MB Supported Protocols • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • V arious hot-keys for system control • Support SMBUS 2.0, PCI2.3 • ACPI 2.0 compliance with Intel S peed S t ep Support C1, C2, C3, C4 and S3, S4 for [...]

20 Chapter 1 System Memory Memory Combinations NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be reversed. Item Specification s Memory Cont roller Onboard Memory Size 0MB (No on-board Memory) DIMM so[...]

Chapter 1 21 Hard Disk Drive Interface Item Specification s V endo r & Model Name Seagate ST9250827AS Seagat e ST9320320AS ST9160310AS Seagate ST9500325AS To s h i b a MK3252GSX MK2552GSX MK1652GSX WD WD5000BEVT WD3200BEVT WD2500BEVT WD1600BEVT Capacity (MB) 250 320, 160 500 320, 250, 160 500, 320, 250, 160 Bytes per sector 512 512 512 512 512 [...]

22 Chapter 1 Super-Multi Combo Module Item Specification V end or & model name Philip s DS-8A2S, T oshiba Digi/TS-L633A Performance S pecific ation With CD Diske tt e With DVD D is k et te T ransfer rate (MB/sec) Sustained: Max 3.5 Mbytes/sec Sustained: Max 10 Mbytes/sec Buffer Memory 2MB Interface SA T A Applicable disc format Applicable media[...]

Chapter 1 23 Super-Multi Combo Mo dule (continued) Item Specification V endor & model name HLDS G T10N Sony AD7580S Performance S pecification With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette T ransfer rate (MB/sec) Sustained: 3,600 KB/s (24x) max. Sustained: 1 1.08 Mbytes/s (8x) max. Sustained: 1,571 (typical) Sustained: 1[...]

24 Chapter 1 Blueray Combo Drive Item Spec ification Manufacturer and Model Sony NEC Optiarc BC-5500S-AR T yp e Drawer loading Interface SA T A Data T ransfer Modes • PIO mode • DMA • Ultra DMA33 Buffer Memory Size 4.5 MB Maximum W rite S peed 1 1 Mbytes/sec Maximum Read S peed 9 Mbytes/sec Formats Supported Read • BD-Video (12cm, Single an[...]

Chapter 1 25 LCD 14” Item Specification V endo r/mod el name • Samsung L TN140 A T01-G01 • AUO B140XW01 • LG LP140WH1 • CMO N140B6 - L02 Screen Diagonal (mm) 355.6 (14.0”) Display Area (mm) 309.399(H) X 173.952(V) Display resolution (pixels) 1366 x 768 Pixel Pitch 0.2265(H) x 0.2265(V) Display Mode Normally white T ypical White Luminanc[...]

26 Chapter 1 VGA Graphic Controller Keyboard Media Card Reader Audio Interface LAN CIR Bluetooth Item Specification T ype NB10MGE1-512 MB-DDR3 Features • Power Package Item Specification Keyboard Controller ENE KB926 T otal number of keypads 88-/89-/9 3-key Windows logo key Y es Internal & external keyboard work simultaneously Ye s Item Speci[...]

Chapter 1 27 Finger Prin t Reader WLAN Battery Item Specification T ype AES1610 Power Package Item Specification Chipset • Protocol Interface Antenna Item Specifications (3S2P) V endor & model name • SONY AS-2 007A • Panasonic AS-2007A • Simplo AS-2007A • Sanyo AS-2007A Battery T ype Li-ion Pack capacity 4400 mAh Number of battery cel[...]

28 Chapter 1[...]

Chapter 2 29 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run[...]

30 Chapter 2 Information The Information screen displays a summary of your computer ha rdware information. NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype This field shows the CP U type and spee d of the system. CPU S p eed This field shows the speed of the CPU. HDD Model Name This field shows the mode[...]

Chapter 2 31 Main The Main screen allows th e user to set the system time and date as well as enable and disable bo ot option and recovery . NOTE: The screen above is for your reference only . Actual values may differ . The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Pa[...]

32 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mputer from unautho ri zed use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries befo re the sys[...]

Chapter 2 33 Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Supervisor Password box appears: 2. T ype a password in the “Ente r New Password” field. The password length can not exceeds 8 alphan[...]

34 Chapter 2 Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Password box appears. 2. T ype the current passw or d in the Enter Curr en t Pa ssw or d field and press Enter . 3. T ype a password in the Enter New Password field . Retype the password in the Confirm N[...]

Chapter 2 35 Power The Power screen allows th e user to co nfig ure CPU and power management options. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Submenu Items Advanced CPU Control Enter the Advanced CPU Control menu. • P-S tates (IST) • Bo[...]

36 Chapter 2 Platform Power Management Enter the Platform Power Management menu. • PCI Clock Run Break Event Enter the Break Event menu. • S torage Break Event • PCIE Break Event • PCI Break E vent • EHCI Break Event • UHCI Break Event • HDA Break Event ACPI S3 Enable or Disable ACPI S1/S3 Sleep S tate. N/A W ake on PME Enable or Disa[...]

Chapter 2 37 Boot This menu allows the user to deci de the order of boot devices to l oad the operating syste m. Bootable devices includes the USB diskette drives, the onboard hard disk dr ive and the DVD drive in the module bay .[...]

38 Chapter 2 Exit The Exit screen allows you to save or discard any changes you made an d qui t th e BIOS Utility . The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setu p and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup De[...]

Chapter 2 39 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following con ditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette a t hand, then you sh[...]

40 Chapter 2 DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order , for example, if using USB HDD to Update BIOS, move USB HDD to position 1. 3. Execute the FLASH.BA T batch file to update BIOS. The flash process begins as s[...]

Chapter 2 41 Plug in the AC po wer to continue. 5. Flash is complete when the message Fl ash progra mming complete displays.[...]

42 Chapter 2 WinFlash Utility Perform the following steps to use the WinFlash Utility: 1. Double click the WinFlash executable. 2. Click OK to begin the update. A progress screen displays. 3. When the process is complete, close all prog rams and applicat ions and reboot the system.[...]

Chapter 2 43 Remove HDD/BIOS Password Utilities This section provide you with removing HDD /BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user . T o unlock the HDD password, perform the following steps: 1. Press Enter to display the Select Item screen. 2. Selec[...]

44 Chapter 2 Removing BIOS Passwords: If you key in the wrong Supervisor Password three time s, System Disabled displa ys on the screen. See the image below . T o reset the BIOS pa ssword, run BIOS_PW .EXE as follows: 1. Key in bios_pw 14452 0 2. Select one string from the list. 3. Reboot the system and key in the selected string (qjj g9vy , 07yqmj[...]

Chapter 2 45 Cleaning BIOS Passwor ds T o clear the password, perform the following steps: 1. From a DOS prompt, Execute clnpwd.exe 2. Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the func ti on is successful or not.[...]

46 Chapter 2 Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. T o u se Boot Sequence Selector , perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to displa y the usage screen. 3. Select the desired boot seque nce by entering the corresponding [...]

Chapter 2 47 Example 2: Write Product Name to EEPROM Input: dmitools /wp Acer Example 3: Write Seri al Number to EEPROM Input: dmitools /ws 012345678901234 56789 Example 4: Writ e UUID to EEPROM Input: dmitools /wu Example 5: Write Asset T ag to EEPROM Input: dmitools /wa Acer Asstag[...]

48 Chapter 2[...]

Chapter 3 49 Machine Disassembly and Replacement This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . Disassembly Requirements T o disassemble the computer , you need the follow ing tool s: • Wrist grounding strap and conductive mat for preventing electrostatic discharge[...]

50 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Place the system on a flat, st able surface. 4. Remove the batte[...]

Chapter 3 51 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graph ic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicin g . For example, if you want to remove the main board, you must first remo ve the keyboard, th [...]

52 Chapter 3 Removing the Battery Pack 1. T urn computer over . 2. Slide the battery lock/unlock l atch to the unlock p osition. 3. Slide and hold the battery rel ease latch to the release po sition (1), then lift out the battery pack from the main unit (2). 1 2[...]

Chapter 3 53 Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it . 2. Pull it out from the slot.[...]

54 Chapter 3 Removing the Lower Covers 1. See “Removing the Battery Pack” on page 52. 2. See “Removing the SD dummy card” on page 53. 3. Loosen the five capti ve screws in the covers as shown. 4. Carefully open the DIMM Cover . 5. Remove the WLAN Cover as shown. WLAN Cover HDD Cover DIMM Cover[...]

Chapter 3 55 6. Carefully open the HDD Cover .[...]

56 Chapter 3 Removing the WLAN Module 1. See “Removing the Lower Covers” on page 54. 2. Disconnect the two antenna cables. 3. Remove the two securing screws. 4. Remove the W LAN module as shown. Ste p Size Quantity Screw T ype WLAN Module M2*3 2[...]

Chapter 3 57 Removing the DIMM Modules 1. See “Removing the Lower Covers” on page 54. 2. Push out the release latches on both sides of the DIMM socket to release th e DIMM module. 3. Remove the DIMM module. 4. Repeat steps for the second DIMM module.[...]

58 Chapter 3 Removing the Hard Disk Drive Module 1. See “Removing the Lower Covers” on page 54. 2. Hold the Pull T ab and slide the HDD away from the connector . 3. Pull the HDD up a s shown to remo ve. NOTE: T o prevent damage to HDD, avoid pressing do wn on it or placing heavy objects on top of it.[...]

Chapter 3 59 4. Remove the four screws (two each side) securing the HDD to the carrier . 5. Lift the HDD carrier to remove. Ste p Size Quantity Screw T ype HDD Carrier M3*3 4[...]

60 Chapter 3 Removing the Optical Disk Drive Module 1. See “Removing the Lower Covers” on page 54. 2. Remove the screw securing the ODD module. 3. Insert a screw driver as shown and push the ODD Module out of the bay . Ste p Size Quantity Screw T ype ODD Module M2.5*5 1[...]

Chapter 3 61 4. Remove the two screws securing the ODD bracket and re move the ODD bracket from the opti cal disk drive module. 5. Insert a pin in the eject hole of the ODD to eject th e ODD tray . 6. Press down on the locking catch to release the ODD cover and remove. Ste p Size Quantity Screw T ype ODD Bracket M2*3 2[...]

62 Chapter 3 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Ste p Screw Quantity Part No. Hinge Covers M2*3 2 86.AD302.001 Switch Cover M2.5*3 4 86.AD302.002 M2.5*10 2 86.AD302.004 S peaker Module M2.5*3 2 86.AD302.002 LCD Module M2.5*5 6 86.AD302.003 Upper Cover M2.5*10 10 86.AD302.004 M2.5*5 6 86.AD302.003 M2.5*3 1 86.AD[...]

Chapter 3 63 Finger Print Reader M2*3 1 86.AD302.001 T ouchPad Bracket M2*3 2 86.AD302.001 USB Board M2.5*3 1 86.AD3 02.002 Modem Module M2*3 2 86.AD302.001 BT Module M2 .5*3 1 86.AD302.002 Mainboard M2.5*3 1 86.AD302.002 Thermal Module M2.5*5*3 .2 4 86.AD302.006 Media Board 3 Ste p Screw Quantity Part No.[...]

64 Chapter 3 Removing the Hinge Covers 1. See “Removing the Battery Pack” on page 52. 2. Remove the two screw caps and screws from the Hinge Covers. 3. Slide the covers off the hing es in the direction of the arrows. IMPORT ANT : The left and right Hinge Covers are shaped differently and marked L and R o n the inside. Ensure that the correct co[...]

Chapter 3 65 Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover ma y cause damage to the outer casing. It is recommended that only fingers are us ed to remove the Switch Cover . 1. See “Removing the Battery Pack” on page 52. 2. See “Removing the Hinge Covers” on page 64. 3. Locate and remove the ten securing screws on[...]

66 Chapter 3 6. Using both hands, lift both sides of the rear edge of the Switch Cover upward as shown. 7. Lift the left side of the Switch Cover first and gently ro tate it while lifting the right side clear of the casing. 8. Lift the Switch Cover clear of the chassis.[...]

Chapter 3 67 Removing the Keyboard 1. See “Removing the Switch Cover” on page 65. 2. Lift the keyboard from both sides to clear the securing tabs on both sides of the Keyboard. 3. Push the Keyboard toward the LCD screen to expose the Keybo ard FF C cable. 4. Unlock the connector and pull the FFC to remove it from the Mainb oard. 5. Remove the k[...]

68 Chapter 3 Removing the Speaker Module 1. See “Removing the Keyboard ” on page 67. 2. Remove the two securing screws from the S pea ker Module. 3. Remove the adhesive tape securing the LCD cables to the Speaker Module. 4. Disconnect th e sp ea ke r cabl e as sh ow n . Ste p Size Quantity Screw T ype S peaker Module M2.5*3 2[...]

Chapter 3 69 5. Rotate the S peaker Modul e upward, rear edge first to clear the LCD cable s, and remove it from the chassis.[...]

70 Chapter 3 Removing the LCD Module 1. See “Removing the WLAN Module” on page 56. 2. See “Removing the Keyboard ” on page 67. 3. T urn the computer over . Remo ve the two securing screws as shown. 4. Lift the securing tape to expose the Antenna cable as shown. 5. Push the Antenna cables through the casing as shown. Ste p Size Quantity Scre[...]

Chapter 3 71 6. Completely remove the Ante nna cable from the cable channel. 7. T urn the computer over . Remo ve the two adhesive strips from the Antenna cable. 8. Rest the computer on the LCD Module and push the Antenna cabl e through the chassis as shown.[...]

72 Chapter 3 9. Completely remove the Ante nna from the cable chan nel. 10. Disconnect the LCD cables from the Mainboard as shown.[...]

Chapter 3 73 11 . Remove the two securing screws from the left LCD hinge. 12. Peel back the adhesive strip from the LCD Hinge as shown. Ste p Size Quantity Screw T ype LCD Module M2.5*5 2[...]

74 Chapter 3 13. Remove the two securing screw s from the right LCD hing e. 14. Carefully remove the LCD Module from th e chassis. Ste p Size Quantity Screw T ype LCD Module M2.5*5 2[...]

Chapter 3 75 Removing the Upper Base 1. See “Removing the LCD Module” on page 70. 2. T urn the computer over . Remo ve the ten screws on the bottom panel. 3. T urn the computer over . Remo ve the two securing screws on the top panel. Ste p Size Quantity Screw T ype Upper Cover (red call out) M2.5*10 10 Upper Cover (green callout) M2.5*5 5 Ste p[...]

76 Chapter 3 4. T urn the computer over and disconnect t he three FFC cables from the mainboard. Unlock the connector and disconnect A as shown. Un lock the connector and disconn ect B as sh own. Unlock the connector and disconnect C as shown. A C B[...]

Chapter 3 77 W ARNING: Care must be taken when removi ng v from the Lower Base to prevent damage or stress to the surface. 5. Ease the lower casing outwar d to clear the securing clips and pry apart the left side as shown, and lift the re ar edge of the Upper Base upward. 6. Ease the lower casing outward to clear the securing clips and pry apart th[...]

78 Chapter 3 Removing the Finger Print Reader NOTE: Only the Discrete SKU supports Finger Print Reader technology . 1. See “Removing the Upper Base” on page 75. 2. Remove the single securi ng screw on the bracket. 3. Lift the bracket clear of the casing. Ste p Size Quantity Screw T ype Finger Print Reader M2*3 1[...]

Chapter 3 79 4. Lift the FFC, as shown, to di sengage the adhesive and remove the Fin ger Print Reader Board from the casing.[...]

80 Chapter 3 Removing the TouchPad Bracket 1. See “Removing the Upper Base” on page 75. 2. Lift the FFC, as shown, to disengage the adhesive. 3. Open the FF C locking latch a s shown and remove the FFC. 4. Remove the two screws from the T o uchPad Bracket and remove it from the casing. Ste p Size Quantity Screw T ype T ouchPad Bracket M2*3 2[...]

Chapter 3 81 5. Remove the T ouchPad Bracket from the Upper Base.[...]

82 Chapter 3 Removing the Media Board W ARNING: Care must be taken when removing the Media Board Cover from the Upper Base to preven t damage or stress to the surface. 1. See “Removing the Upper Base” on page 75. 2. Detach the media board FFC from the upper case. 3. Remove the three securing screws as shown. 4. Lift the media board clear of the[...]

Chapter 3 83 Ste p Size Quantity Screw T ype Media Board M2.5*3 3[...]

84 Chapter 3 Removing the USB Board 1. See “Removing the Upper Base” on page 75. 2. Remove the single securing screw from the USB board. 3. Open the FFC locking latch and remove the FF C from the Mainb oard. 4. Lift the FFC to detach the adhesive from the casing. Ste p Size Quantity Screw T ype USB Board M2.5*3 1[...]

Chapter 3 85 5. Lift the USB Board clear of the casing.[...]

86 Chapter 3 Removing the Modem Module 1. Remove the U pper Base. Se e “Removing th e Upper Base” on pag e 75. 2. Remove the adhesive tape securing the cable to the Modem and remove the two securing screws. 3. Lift the Modem Module clear of the Mainboard as shown. 4. T urn the module over and disconnect th e Mo dem cable. Remove the module from[...]

Chapter 3 87 Removing the Bluetooth Module 1. See “Removing the Upper Base” on page 75. 2. Grasp the cable as shown and pull to disconnect fro m the Bluetooth module. 3. Disconnect the cable from the Mainboard and re move the adhesive tape to free the cable. 4. Remove the single securing screw a nd remove the module from the chassis. Ste p Size[...]

88 Chapter 3 Removing the Mainboard 1. See “Removing the Upper Base” on page 75. 2. See “Removing the USB Board” on page 84. 3. See “Removing the Modem Modul e” on page 86. 4. See “Removing the Bluetooth Modu le” on page 87. 5. Grasp the RJ-1 1 cable and remove it from the Mainboard a s shown. 6. Remove the single securing screw . S[...]

Chapter 3 89 7. Lift the mainboard right side fi rst to remove from the base.[...]

90 Chapter 3 Removing the RJ-11 Port 1. See “Removing the Mainboard” on page 88. 2. T urn the Lower Base over and pull the Modem cable through th e ca sing as shown. 3. Completely remove the Modem cable from the cable channel. 4. T urn the computer over . Pull the Modem cable completely th rough the casing as shown.[...]

Chapter 3 91 5. Remove the adhesive tape and lift the c able out of the cable channel as shown. 6. Detach the adhesive and lift the cable bundle out of the casing. 7. Remove the RJ-1 1 Port from the casing.[...]

92 Chapter 3 Removing the Thermal Module 1. See “Removing the Mainboard” on page 88. 2. T urn the Mainboard over and place on a clean surface. 3. Hold the fan cable connector and lift to disconnect from the mainboard. 4. Remove the four screws from the Thermal Module numerically , from 4 to 1. Ste p Size Quantity Screw T ype CPU Thermal Module [...]

Chapter 3 93 W ARNING: T o prevent damage to the T hermal Modu le or the CPU, hold and lift the Thermal Module by lifting both ends up and away at the same time. 5. Hold the module on b oth sides and lift it cle ar of the Mainboard. IMPORT ANT : If the replacement Thermal Module does no t in cl ude the thermal protection pad shown below , reuse the[...]

94 Chapter 3 Removing the CPU 1. See “Removing the Therma l Module ” on page 92. 2. Using a flat screwdriver , turn the CPU socket la tch counter-clockwise 180° to release the CPU. 3. Lift the CPU clear of the Mainboard.[...]

Chapter 3 95 LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Ste p Screw Quantity Part No. LCD Bezel M2.5*5 6 86.AD302 .0 03 Camera Module M2.5*3 1 86.AD302 .002 LCD Panel M2.5*5 2 86.AD302.003 M2.5*3 1 86.AD302.002 LCD Brackets M2 *3 6 86.AD302.001 Rem ov e LED Panel Rem ov e LED Bezel Rem ov e LED FPC Cabl e Rem ov e Ca[...]

96 Chapter 3 Removing the LCD Bezel 1. See “Removing the LCD Module” on page 70. 2. Remove the six screw ca ps and screws as shown. 3. S t arting at the centre of the top edge, pry the inside of the bezel away from the screen. Work round the edges to pry the bezel away from the screen as show n. Ste p Size Quantity Screw T ype LCD Bezel M2.5*5 [...]

Chapter 3 97 4. Lift the bezel away from the panel.[...]

98 Chapter 3 Removing the Camera Module 1. See “Removing the LCD Bezel” on page 96. 2. Remove the single screw from the Camera Bracket as shown. 3. Lift the Camera Bracket, right side first, clear of the casing. 4. Lift the Camera Module cle ar of the casing and disconnect the cable from the Module. 5. Remove the Camera Module. Ste p Size Quant[...]

Chapter 3 99 Removing the LCD Panel 1. See “Removing the Camera Module” on page 98. 2. Remove the two securing screws from the LCD hinges and the single LCD grounding scre w . 3. Remove the Camera cable bundle from the top of the casing as shown. Ste p Size Quantity Screw T ype LCD Panel (red callout) M2.5*5 2 LCD Panel (green callout) M2.5*3 1[...]

100 Chapter 3 4. Lift the LCD Panel out of the casing as shown.[...]

Chapter 3 101 Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 99. 2. T urn the LCD Panel over on a clean surface, and lift the cable as shown to detach the adhesive. 3. Grip the adhesive strip covering the LCD cable connector and pull it back (1). 4. Remove the cable from the panel as shown (2). 5. Remove the six[...]

102 Chapter 3 Removing the Antennas 1. See “Removing the LCD Panel” on page 99. 2. Remove the strips holding the anten na cables in place. Ensure the c ables are free from obstructions. 3. Remove the tab securing the left and right antennas to the LCD module and lift the antennas clear . 4. Remove the antenna cables and assembly from the LCD mo[...]

Chapter 3 103 Removing the MIC Module 1. See “Removing the Antenna s” on page 102. 2. Remove the strips and tape holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the L CD module.[...]

104 Chapter 3 LCD Module Reassembly Procedure Replacing the MIC Module 1. Replace the MIC Module in the LCD casin g. 2. Run the cable as shown and replace the adhesi ve strips to hold it in place. IMPORT ANT : Ensure that the cable runs as shown in the hinge well ar ea to avoid trappi ng.[...]

Chapter 3 105 Replacing the Antennas 1. Run the right side Antenna cable as shown in the hinge well to avoid trapping. 2. Run the cable as sho wn and replace th e adhesive strip. 3. Run the cable along the edge of th e casing using all available cable clips. 4. Run the cable as shown and replace the adhesi ve strip. 5. Replace the Antenna in the ca[...]

106 Chapter 3 7. Run the left side Antenna cable as shown in the hinge well to avoid trapping. 8. Run the cable along the edge of the casing usin g all available cable clips. 9. Run the cable as shown and replace the adhesive strip. 10. Run the cable as shown and replace the a dhesive strip. 11 . Run the cabl e alon g the edge of the casing using a[...]

Chapter 3 107 13. Ensure that the securi ng pin is properly located.[...]

108 Chapter 3 Replacing the LCD Panel 1. Align the LCD brackets with the six screw holes (three on each side) o n the LCD Panel a s shown. 2. Replace th e six securin g screws in nume ric order , from 1 to 3 . 3. T urn the panel over . Insert the LCD Panel cable into the LCD Panel as shown (1). Secure th e cable by replacing the securing strip (2 )[...]

Chapter 3 109 7. Replace the Came ra Module cable bundle in the casi ng as shown. 8. Replace the three screws to secure the p anel and groundin g within the LCD module. IMPORT ANT : When replacing the screws in th e LCD brackets (red callout) do not use the screw holes marked with ‘X’. Th ese slots are reserved for the Bezel securing screws.[...]

11 0 Chapter 3 Replacing the Camera Module 1. Reconnect the LCD cabl e to the Camera Module. 2. Place the Camera Module in the casing as shown. 3. Ensure that the locating pins are correctly seated. 4. Insert the Camera Bracket lef t side first to engage the securing clip. 5. Lower the bracket into place as shown 6. Replac e the single secur ing sc[...]

Chapter 3 111 Replacing the LCD Bezel 1. Place the Bezel on the casing bottom edge first and press in the areas marked to snap it i nto place. 2. Press down the sides of the bezel, working toward the top edge. 3. Press down the top edge to complete the process. IMPORT ANT : Ensure there are no gaps between the casing and the Bezel. 4. Replace the s[...]

11 2 Chapter 3 Main Module Reassembly Procedure Replacing the CPU IMPORT ANT : The CPU has a Pin1 locator that must be pos ition ed corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator . 2. Using a flat-bladed screw driver , rotate the CPU locking screw 180° clockwise to secu[...]

Chapter 3 11 3 Replacing the Thermal Module W ARNING: T o prevent damage to the T hermal Modu le or the CPU, hold the Thermal Module by both ends at the same time. IMPORT ANT : If the replacement Therma l Module does not include th e thermal protection pad shown bel ow , reuse the original thermal protection pad with the new Thermal Module. 1. Alig[...]

11 4 Chapter 3 Replacing the RJ-11 Port 1. Replace the RJ-1 1 Po rt in the casing a s shown. 2. Place the cable bundl e in the casing and apply pressure to secure th e adhesive in place. 3. Run the cable along the cable chan nel usi ng all available cable clips. 4. Replace the adhesi ve tape and insert the cable through the casing as shown. 5. Pull[...]

Chapter 3 11 5 7. Insert the cable through the casing to the to p side as shown.[...]

11 6 Chapter 3 Replacing the Mainboard 1. Ensure that the Mainboa rd is face up. Place the Mainboard i n the chassis, le ft hand edge first to allow the I/O Ports through the casing, then lower it into place. 2. Ensure the screw socket is aligned. Replace the single securing screws as shown. NOTE: Make sure the I/O port s are posi tioned correctly [...]

Chapter 3 11 7 Replacing the Bluetooth Board Replacing the Modem Module 1. Insert the Bluetooth Module l eft side first and lower it into place. 2. Replace the single securing screw . 3. Reconnect the Bluetooth cable to the Mainboard and secure the cable in place with the tape. 4. Reconnect the Bluetoo th cable to the Bluetooth Module. 1. Connect t[...]

11 8 Chapter 3 Replacing the USB Board 3. Align the screw sockets and replace the two screws. 4. Secure the Modem cable in p lace with the adhesive tape. 1. Insert the USB Board into the casing, ensuring that the USB Port is access ible through the case. 2. Run the cable along the casing and inse rt it into the FFC connector . 3. Lock the connector[...]

Chapter 3 11 9 Replacing the Media Board W ARNING: Care must be taken when replacing the Media Board Cover to prevent dama ge or stress to the surface. 1. Place the media board in the upper case. 2. Secure the three securing screws as shown. 3. Adhere the FFC to the upper case as shown.[...]

120 Chapter 3 Ste p Size Quantity Screw T ype Media Board M2.5*3 3[...]

Chapter 3 121 Replacing the TouchPad Bracket Replacing the Finger Print Reader 1. Place the T ouchPad in the casing. 2. Replace the two securing screw s. 3. Replace the FFC and close the locki ng latch. 4. Ru n the cable along the Bra cket and press down to secure it in pl ace. 1. Replace the Finger Print Reader in the Upper Cover in the direction [...]

122 Chapter 3 3. Replace the FInger Print Reader Bracket rear edge first and lower it into place. 4. Replace the single securing screw .[...]

Chapter 3 123 Replacing the Upper Cover W ARNING: Care must be taken when replacing the Up per Co ver to prevent damage or stress to the surface. 1. Place the Upper Cover on the Lower Cover , front edge first, and lower it into place. 2. S t arting with the sides, press down all around t he peri meter of the cover to secure it in place.[...]

124 Chapter 3 3. Reconnect the three FFC cab les to the mainboard. Connect and lock connector A as shown. Co nne ct and lock connector B as shown. Connect and lock connector C as shown. A C B[...]

Chapter 3 125 4. Replace the two securing screws in the Upper Cover . 5. T urn the computer over . Replace the fifteen screws on the bottom panel.[...]

126 Chapter 3 Replacing the LCD Module 1. Carefully align the LC D module over the hi nge sockets and lower the module into the chassis, taking care not to trap the LCD cables. 2. Replace the two securin g screws on the right hinge as shown. 3. Replace the adhesive strip on the left hinge. 4. Replace th e tw o securing screws on th e le f t hinge a[...]

Chapter 3 127 IMPORT ANT : Run the cables as shown to avoid trapping when the Switch Cover is replaced. 6. Insert the Antenna cables through the casing, as shown, and pull through from the underside. 7. Ensure the cable is pulled completely throug h the casing. 8. Run the Antenna cables along the cable channe l as shown, usin g all ava i l abl e ca[...]

128 Chapter 3 IMPORT ANT : Run the cables as shown to avoid trapping when the Switch Cover is replaced. 9. Repla ce the two adhesive strips to secure the cables in place. 10. Pull the Antenna through the casing into the WLAN bay as shown. 11 . Run the Antenna cables along the cable channe l as shown, using all the available cable clips. 12. Replace[...]

Chapter 3 129 13. Replace the two securing screws.[...]

130 Chapter 3 Replacing the Speaker Module 1. Align and replace th e S peaker Module in the lower case. IMPORT ANT : Run the LCD cables over the S peaker Module as shown to avoid trapping when the Switch Cover is replaced. 2. Reconnect the S peaker cable. 3. Replace the adhesi ve tape to secure the LCD cables in place. 4. Replace the two securing s[...]

Chapter 3 131 Replacing the Keyboard 1. Place the Keyboard on the Upper Cover , face up and reconnect the FF C cable to the Mainboard. 2. Insert the Keyboard, front edge first, into the Upper Cover as shown. Ensure that the five tabs are correctly seated. 3. Press down both sides of the ke yboard to locate it correctly .[...]

132 Chapter 3 Replacing the Switch Cover 1. Place the Switch Cover on the Upper Case as shown. 2. Press down both sides of the Switch Cover to sna p it into place. 3. Continue to press down as shown to correctly seat the Switch Cover on the Upper Cover .[...]

Chapter 3 133 4. T urn the computer over and replac e the six securing screws as shown.[...]

134 Chapter 3 Replacing the Hinge Covers IMPORT ANT : The left and right Hinge Covers are shaped differently and marked L and R o n the inside. Ensure that the correct cover is used during reassembly . 1. Align the Hinge Covers screw hole side up and slide th em on to the hinge assemblies. 2. Replace the two securing screws and caps.[...]

Chapter 3 135 Replacing the ODD Module 1. Align the ODD Bezel as shown and press it into place. Close the ODD drawer . 2. Align the ODD Bracket as shown and replace the securing screws. 3. Push the ODD Module into the chassis as shown until the bezel is flush with the casing. 4. Replace the securing screw .[...]

136 Chapter 3 Replacing the Hard Disk Drive Module Replacing the DIMM Modules NOTE: T o replace DIMM Module 2, first remove DIMM Module 1. In this procedure , only DIMM Module 1 is shown. 1. Place the HDD carrier on the HDD. 2. Replace the four securing screws (two each side). 3. Place the HDD Module in the HDD bay as shown and slide it in the dire[...]

Chapter 3 137 Replacing the WLAN Module Replacing the Lower Covers 1. Insert the WLAN board in to the WLAN socke t. 2. Replace the two screws to secure the module. 3. Connect the two antenna cables to the module. NOTE: The White cable go es to the upper terminal and the black cable to the lower termin al. IMPORT ANT : Ensure that the cab ling is re[...]

138 Chapter 3 Replacing the SD Card Dummy Trays Replacing the Battery 1. Insert the SD Card and push into the slot until fl ush with the chassis cover . 1. Slide and hold the battery release latch to the release position (1), then insert the batte ry an d press down (2). 2. Slide the battery lock/unlock latch to the lock position. 1 2[...]

Chapter 4 139 Troubleshooting Common Problems Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2[...]

140 Chapter 4 Power On Issue If the system doesn’t power on, perform the following acti ons one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the fo llow ing actions one at a time to correct the problem. 1. Check the power cable is properly c[...]

Chapter 4 141 No Display Issue If the Displa y doesn’t work, perform the follo wing actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display , perform the foll owing actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On[...]

142 Chapter 4 Abnormal Video Display If video displays abnormally , perform the following actions one at a time to correct the proble m. 1. Reboot the computer . 2. If permanent vertical/h orizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 50. 3. If extensive p[...]

Chapter 4 143 LCD Failure If the LCD fails, perform the following actions one at a ti me to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the foll owing actions one at a ti me to correct the pro blem. Do not replace a non-defective FRUs:[...]

144 Chapter 4 Touchpad Failure If the To u c h p a d doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the probl em. Do not replace a non-defective FRUs:[...]

Chapter 4 145 Sound Problems If sound problems are experienced, p erform the following actions one at a time to correct the problem. 1. Reboot the computer . 2. Navigate to Start ´ Control Panel ´ System and Maintenance ´ System ´ Device Manager . Check the Device Manager to determine that: • The device is properly installed. • There are no[...]

146 Chapter 4 Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Mic rophones do no op erate correctl y , perform the following actions one at a time to correct the problem. 1. Check that th[...]

Chapter 4 147 HDD Not Operating Correctly If the HDD does not op erate correctly , perform the following ac ti ons one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows Vista S tartup Repair Utility: a. insert the Wind[...]

148 Chapter 4 ODD Failure If the ODD fails, perform the following acti ons one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs do not p lay when loaded • DVDs do not play when loaded • Blank discs do not burn cor[...]

Chapter 4 149 a. Double-click lDE A T A/A T API controllers . If a device displa ys a down arrow , right-cl ick on the device and click Enable . b. Double-click DVD/C D-RO M dri ves . If the device displays a down arrow , right-click on the device and click Enable . c. Check that th ere are no yellow exc l amation marks against the items in l D E A[...]

150 Chapter 4 b. Double-click IDE A T A/A T API controllers , then right-click A T A Device 0. c. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK . d. Repeat for the other A T A Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the foll owing act[...]

Chapter 4 151 USB Failure (Rightside) If the rightside USB port fails, perform the following actio ns one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the followin g actions one at a time to correct the problem. Do not replace a non-defective FRUs:[...]

152 Chapter 4 Wireless Function Failure If the WLAN/WiMAX fails, perform the fol lowing actions one at a time to correct the prob lem. Do not replace a non-defective FRUs: Bluetooth Function Failure If the Bluetooth fails, perform the following actions one at a time to correct the problem. Do not replac e a non- defective FRUs: Start Reconne c t t [...]

Chapter 4 153 EasyTouch Button Failure If the Ace r EasyT ouch buttons fail, perform the following action s one at a time to correct the problem. Do not replace a non-defective FRUs: Media Board Failure If the Media Boa rd fails, perform the following actions one a t a time to correct the problem. Do not replace a non-defective FRUs: Start Reconne [...]

154 Chapter 4 Fingerprint Reader Failure If the Fingerp rint Reader fails, pe rform th e following actions one at a time to correct the problem. Do no t replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the follo wing actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start Reconne[...]

Chapter 4 155 External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correc t th e problem. 1. T ry an alternative mouse. 2. If the mouse uses a wireless connection, i nsert new batteries and confirm there is a good co nnection. See the mouse user manual. 3. If the mouse uses a USB connecti on, try an alte[...]

156 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothin g to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do[...]

Chapter 4 157 POST Codes Tables These tables describe the POST code s and descriptions durin g th e POST . Sec: NO_EVICTION_MODE_DEBUG EQU 1 (Comm onPlatformsecIa32SecCore.inc) Memory: DEBUG_BIOS equ 1 (ChipsetAlvisoMemoryInitAsm IA32IMEMORY .INC) Code Description 0xC2 MTRR setup 0xC3 Enable cache 0xC4 Establish cache tags 0xC5 Enter NEM, Pl[...]

158 Chapter 4 BDS & Specific action: 0x27 Enable DRAM Channel I/O Buffers 0x28 Enable all clocks on populated rows 0x29 Perform JEDEC memory init ialization for all memo ry rows 0x30 Perform steps required after memory init 0x31 Program DRAM th rottling and throttling e vent registers 0x32 Setup DRAM control registe r for normal operation an d [...]

Chapter 4 159 Each PEIM entry point used in 80_PORT Each Driver entry point used in 80_PORT Code Description 0x00 0x01 PEI_EVENT_LOG 0xA1 PEI_OEM_SER VICE 0xA2 PEI_SIO_INIT 0xA3 PEI_MONO_ST A TUS_CODE 0xA4 PEI_CPU_IO_PCI_CFG 0x06 PEI_CPU_IO 0x07 PEI_PCI_CFG 0xA5 PEI_CPU_PEIM 0xA6 PEI_PLA TFORM_ST AGE1 0xA7 PEI_V ARIABLE 0xA8 PEI_SB_INIT 0x0C PEI_CA[...]

160 Chapter 4 0xC4 SECURITY_STUB 0xC5 DXE_CP U_IO 0xC6 CF9_RESET 0xC7 PC_RTC 0xC8 ST A TUS_CODE 0xC9 V ARIABLE EMU_V ARIABLE 0xD9 DXE_CHIPSET_INIT 0x45 DXE_ALERT_FORMA T 0xD6 PCI_HOST_BRIDGE 0xD7 PCI_EXPRESS 0xD5 DXE_SB_INIT 0xDA IDE_CONTROLLER 0xDB SA T A_CONTROLLER 0xDD SB_SM_BUS 0xE7 ISA_ACPI_DRIVER 0xE8 ISA_BUS 0xE9 ISA_SERIAL 0xED BUS_PCI_UNDI[...]

Chapter 4 161 0x72 MONITER_KEY 0x73 LEGACY_BIOS 0x75 LEGACY_BIOS_PLA TFORM 0x76 PCI_PLA TFORM 0x6C ISA_FLOOPY 0x6D PS2_MOUSE 0x6E USB_BOT 0x6F USB_CBI0 0x74 USB_MOUSE 0xF A SETUP_UTILITY 0x90 FW_BLOCK_SERVICE 0x78 SMM_USB_LEGACY 0x86 GRAPHICS_CONSOLE 0x87 TERMINAL 0x8A DA T A_HUB_STD_ERR 0x7C F A T 0x7D P ARTITION 0x7E ENGLISH 0x7F FRENCH 0x9E HII_[...]

162 Chapter 4 Each SmmDriver entry point used in 80_PORT Code Description 0xD4 SMM_ACCESS 0xDE SMM_CONTROL 0xCC SMM_BASE 0xD2 SMM_RUNTIME 0xDF SB_SMM_DISP A TCH 0xD0 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xFE SMM_PLA TFORM 0xD8 SMM_GMCH_MBI 0x90 SMM_FW_BLOCK_SERVICE 0x91 SMM_V ARIABLE 0x92 SMM_IHISI 0x93 SMM_INT15_MICROCODE 0x94 SMM_PNP 0x95 SMM_INIT_PP[...]

Chapter 5 163 Jumper and Connector Locations Top View Item Pin Description Item Pin Descriptio n 1 JPJ1 RJ-45 Connector 15 JP16 FP Board Connector 2 LED5 AC-IN LED 16 JP23 Keyboard Conne ctor 3 LED10 AC-IN-LED 17 JP26 Function Board Connector 4 LED3 ON-OFF LED 18 JP25 e-Key Board Con nector 5 LED4 ON-OFF LED 19 JP22 Media Console Connector 6 SW3 Sw[...]

164 Chapter 5 Bottom View Item Pin Description Item Pin Descrip tion 1 J DIMM2 DDR3 Socket 13 JCR T1 D-Sub Connector 2 PJP2 Battery Connector 14 JP17 e SA T A/USB Port 3 JDIMM1 DDR3 Socket 15 JHDMI1 HDMI Port 4 U1 1 VRAM Chip 16 JUSB1 USB Port 5 U9 VRAM Chi p 17 JHP1 Headphone Jack 6 U2 North bridg e 1 8 JMIC1 Microphone Jack 7 U17 VGA NB9M 19 JLIN[...]

Chapter 2 165 Clearing Password Check and BIOS Recovery This section provide you the standard operating proce dures of clearing password and BIOS recovery for Aspire 4736G/4736Z Series. Asp ire 4736G/4736Z Series provides one Hardware Ope n Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery . Clearing Password [...]

166 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a spec ial block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system [...]

Chapter 6 167 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceabl e Unit ) listing in global configu rations of Aspire 4736G/ 4736Z Series. Refer to this chapter whenever ordering for parts to rep air or for RMA (Return Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most [...]

168 Chapter 6 Aspire 4736G/4736Z Series Exploded Diagrams Main Module Item Description Part No. Item De scription Part No. 1 Switch Cover 60.AD302.001 8 Media Board 55.AD302.003 2 Keyboard KB.INT00.261 9 Mini Door 42.AD302.006 3 Hinge Cover Left and Right 42.AD302.003 10 Mainboard MB.AD302.001 4 Upper Cover 60.AC602.001 1 1 Thermal Module 60.AC702.[...]

Chapter 6 169 Aspire 4736G/4736Z Series FRU List Category Descriptio n Acer P/N Adapter ADAPTER 65W 3PIN DEL T A SADP-65KB DFJ AP . 06 501.022 ADAPTER 65W 3PIN DEL T A SADP-65KB BFJG OBL AP .06501.023 ADAPTER 65W 3PIN HIPRO AC-OK065B13 AP .0650A.01 1 ADAPTER 90W 3PIN DEL T A ADP-90SB BBGF AP .09001.02 3 ADAPTER 90W 3PIN DEL T A ADP-90SB BBGE OBL AP[...]

170 Chapter 6 BLUETOOTH CABLE 50.AD302.001 RJ1 1 CABLE 50.AD302.002 TP FFC 50.AD302.003 Case/Cover/Bracket Assembly STRIP COVER 60.AD302.001 UPPER CASE ASSY W/FP 60.AC602.001 UPPER CASE ASSY W/O FP 60.AD302.002 LOWER CASE ASSY FOR W/HDMI 60.AD302.003 MEDIA CONSOLE MYLAR 42.AD302.001 MEDIA BACK LIGHT 42.AD302.002 FP BRACKET 33.AD302.001 TP BRACKET 3[...]

Chapter 6 171 HINGE CAP R&L 42.AD302.003 HDD DOOR 42.AD302.004 RAM DOOR 42.AD302.005 MINI DOOR 42.AD302.006 CPU/Processor CPU INTEL P8400 2.26G AW80577SH0513M SLB3R M0 KC.84001.DPP CPU INTEL P8600 2.4G AW80577S H0563M SLB3S M0 KC.86001.DPP CPU INTEL P9500 2.53G AW80576 SH0616M SLB4E C0 KC.95001.DPP CPU INTEL P7350 2G AW80577SH0413M SLB53 M0 KC.[...]

172 Chapter 6 DVD SUPER MUL TI DRIVE MODUL E 6M.AD302.002 DVD SUPER MUL TI DRIVE TS-L633A TSST KU.00801.021 DVD SUPER MUL TI DRIVE G T10N HLDS KU.0080D.039 DVD SUPER MUL TI DRIVE DS-8A2S PLDS KU.0080F .001 DVD SUPER MUL TI DRIVE AD-758 0S SONY KU.0080E.017 ODD BEZEL-SUPER MUL TI 42.AD302.008 ODD BRACKET 33.AD302.003 Blueray Combo BR-DVD SUPER MUL T[...]

Chapter 6 173 HDD BRACKET 33.AD302.004 Keyboard KEYBOARD INTE(UI) KB.INT00.261 KEYBOARD (GK) GREEK KB.INT00.282 KEYBOARD (ARE) ARABIC ENGLISH KB.INT00.293 KEYBOARD (CH) T -CHINESE KB.INT00.289 KEYBOARD (KO) KOREAN KB.INT00.276 KEYBOARD (RU) RUSSIAN KB.INT00.271 KEYBOARD (TI) THAILAND KB.INT00.265 KEYBOARD (HB) HEBREW KB.INT00.262 KEYBOARD UK KB.INT[...]

174 Chapter 6 ASSY LCD MODULE 14.1 IN. WXGA GLARE W/ ANTENNA CCD 6M.AD302.004 LED P ANEL 14 AUO B140XW01 V0 LK.14005.006 LED P ANEL 14 CMO N140B6-L02 LK.1400D.004 LED P ANEL 14 LPL LP140WH1-TLA1 LK.14008.001 LED P ANEL 14 SEC L TN140A T01-G01 LK.14006.009 L VDS CABLE 50.AD302.004 LCD BRACKET R&L 33.AD302.005 LCD BEZEL 60.AD302.005 LCD COVER-IMR[...]

Chapter 6 175 Screw List Memory RAM 512M DDRII 667 SAMSUNG M470T6464QZ3-CE6 KN.5120B.026 RAM 512M DDRII 667 HYNIX HYMP164S64CP6-Y5 K N.5120 G .024 RAM 1G DDRII 667 NANY A NT1G T64UH8D0FN-3C KN.1GB03.026 RAM 1G DDRII 667 SAMSUNG M470T2864QZ3-CE6 KN.1GB0B.016 RAM 1G DDRII 667 ELPIDA EBE1 1UE6ACUA-6E-E KN.1GB09.008 RAM 1G DDRII 667 HYNIX HYMP1 12 S64C[...]

Appendix A 176 Model Definition and Configuration Aspire 4736G/4736Z Series Appendix A[...]

Appendix B 177 Test Compatible Components This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of it s system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Rega[...]

178 Appendix B Microsoft ® Windows ® Vista Environment Test V end or Ty p e Descriptio n Adapter 10001081 DEL T A 65W Adapter DEL T A 65W 19V 1.7x5 .5x1 1 Y ellow SADP-65KB DFJ LED LF 10001081 DEL T A 65W Adapter DEL T A 65W 19V 1.7x5 .5x1 1 Y ellow SADP-65KB BFJG LED LF 60002015 HIPRO 65W Adapter HIPRO 65W 19V 1.7x 5.5x1 1 Y ellow HP-OK065B13 L [...]

Appendix B 179 10001067 INTEL C2DT5800 CPU Intel Core2Dual T5800 PGA 2.0G 2M 800 MV , TJ, noVT 10001067 INTEL C2DT5900 CPU Intel Core2Dual T5900 PGA 2.2G 2M 800 MV , TJ, noVT 10001067 INTEL C2DP8400 CPU Inte l Core2D ual P8400 PGA 2.26G 3M 1066 25W 10001067 INTEL C2DP8600 CPU Inte l Core2D ual P8600 PGA 2.4G 1066 25W 3M 10001067 INTEL C2DT9400 CPU [...]

180 Appendix B 60001994 WD N250GB5.4KS HDD WD 2.5" 5400r pm 250GB WD2500 BEVT -22ZCT0 ML160 SA T A LF F/W:1 1.01A1 1 60002036 SEAGA TE N320GB5.4KS HDD SEAGA TE 2.5" 5400rpm 320GB ST93203 20AS Crockett SA T A LF F/W:0303 60001922 TOSHIBA DIGI N320GB5.4KS HDD TOSHIBA 2.5" 5 400rpm 320GB MK3252GSX Virgo BS SA T A LF F/W:L V010 J 6000200[...]

Appendix B 181 Modem 23707801 FOXCONN TW Fox+Con MC4Z 1.5_3.3V Aus Foxconn Conexant -Unizion 1.5_3.3v AUS T60M955.0x Norhtbridge 10001067 INTEL PM45 NB Chipset Intel CS PM45NB 10001067 INTEL GM45 NB Chipset Intel CS GM45NB ODD 610105 HLDS NBDCB2XS ODD HLDS BD COMBO 12. 7mm Tray DL 2X CT10N LF W/ O bezel SA T A 10001063 SONY NBDCB2XS ODD SONY BD COM[...]

182 Appendix B VRAM 10000981 MISC 256M-GD2 ODM 256M-GD2 256M GDDR3 10000981 MISC 256M-DDR3 (32*16*4) 256M-DDR3 32*16*4 10000981 MISC 512M-DDR3 (64*16*4) 512M-DDR3 64*16*4 WLAN 10001067 INTEL SP3x3MMW Lan Intel WLAN 533AN_MMWG Shirley Peak MM#895362 10001067 INTEL SP1x2MMW Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 MM#895361 10001067 INTEL SP1x2MMW[...]

Appendix C 183 Online Support Information This section describe s online techni cal support services a vailable to help you repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website. However [...]

184 Appendix C[...]

185 A Antennas 102 B Battery Pack 52 BIOS Utility 29–39 Advanced 32 Boot 37 Exit 38 Navigating 29 Power 35 Save and Exit 38 Security 32 System Security 38 Bluetooth module 87 Board Layout Top View 163 brightness hotkeys 14 C Camera Module 98 caps lock on indicator 10 Common Problems 140 computer on indicator 10 CPU 94 D DIMM Module 57 Display 4 d[...]

186 Mainboard 88 media access on indicator 10 MediaT ouch Button Failure 153 Memory Check 140 MIC Module 103 Model Definition 176 Modem Module 86 N No Display Issue 141 Notebook Manager hotkey 14 num lock on indicator 10 O Online Support Information 183 optical drive module 60 P Panel 5 Bottom 9 left 5 PC Card 10 Power On Failure 140 S speakers hot[...]