Acer 5349 manual

Aspire 5349, 5749 & 5749Z SERVICE GUIDE[...]

ii Revision History Refer to the table below for the upda tes made to this service guide. Service guide files a nd updates are available on the AC ER/CSD W ebsite. For more information, go to http://csd.acer .com.tw .The information in this guide is subject to change without not ice. Copyright Copyright © 2011 by Acer Incorporated. All rights res [...]

iii Conventions The following conventions are used in this manual: W ARNING : ! Indicates a potential for personal injury . CAUTION : ! Indicates a potential loss of data or damage to equipment . IMPORT ANT : + Indicates information that is im portant to know for the proper completion of a procedure, choice of an option, or completing a task . The [...]

iv General Information 0 This service guide provides all technical in formation relating to the basic configu ration for Acer’ s global product of fering. T o bette r fit local market requirements and enhance product competitiveness, the region al of fice may have decided to extend the functionality of a machine (such as add-o n ca rds, modems, o[...]

v CHAPTER 1 Hardware Specifications Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 System Memory . . . . . . . . . . . . [...]

vi Display Supported Resolution (LCD Supported Resolution) 1-32 Display Supported Resolution (G PU Supported Resolution) 1-32 Mini Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34 3G Card (not available in this model) . . . . . . . . . . . . . . . . . . 1-34 Audio Codec and Amplifier . . . . . . . . . . . . [...]

vii Using DMITools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23 Using STUUID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26 Using the LAN MAC EEPROM Utility . . . . . . . . . . . . . . . . . . . 2-27 Crisis Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-[...]

viii PCH Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34 DIMM (Dual In-line Memo ry Module) Removal . . . . . . . . . . 3-35 DIMM Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36 Power Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37 Power Boar[...]

ix Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 CHAPTER 5 Jumper and Connector Locations Mainboard Jumper and Connector Locations . . . . . . . . . 5-3 Clearing Password Check and BIOS Recovery . . . . . . . . . 5-5 Clearing P[...]

x[...]

CHAPTER 1 Hardware Specifications[...]

1-2 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

1-3 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36 VRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37 USB Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

1-4[...]

Hardware S pecifications and Config uration s 1-5 Hardware Specifications and Configurations Features 0 Below is a summary of the computer’ s features: Operating System 0  Genuine Windows® 7 Home Basic 64-bit  Genuine Windows® 7 Home Premium 64-bit Platform 0 Aspire 5349 0  Intel® Celeron® processor B710/B 800 (1 MB/2 MB L3 [...]

1-6 Hardware S pecifications and Con figurations  T wo bu ilt-in st ereo speakers  MS-Sound compatible  Built-in microphone Graphics 0 Intel® HD Graphics with 128 MB of dedi cated system memory , supporting Microsoft® DirectX® 10.1  Dual independent display support  16.7 million colors  External resolution / r[...]

Hardware S pecifications and Config uration s 1-7 Wireless and networking 0 WLAN:  Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CER TIFIED™  Supporting Acer SignalUp™ wireless technology WP AN:  Blueto ot h ® 3. 0+HS  Bluet o ot h ® 2. 0/2 .1 +EDR LAN:  Fast Ethernet, W ake-on-LAN ready Dimension and W eight 0 Di[...]

1-8 Hardware S pecifications and Con figurations Input and Controls 0 Keyboard  103-/104-/107- key Acer FineT ip keyboard with independen t standard numeric keypad, international language support T ouchpad  Multi-gesture touchpad, supporting tw o-finger scroll, pin ch, rotate, flip Media keys  Media control keys (printed on k eybo[...]

Hardware S pecifications and Config uration s 1-9 Environment 0  T emperature:  Operating: 41 F to 95 F (5 C to 35 C)  Non-operating: -4 F to 149 F (-20 C to 65 C)  Humidity (non-condensing):  Operating: 20% to 80%  Non-op erating: 20% to 80 %[...]

1-1 0 Hardware S pecifications and Con fig urations Software 0 Productivity  Acer Backup Man a ger  Acer ePower Management  Acer eRecovery Ma na g emen t  Adobe® Flash® Playe r 10.1  Adobe® Reader® 9.1  AUPEO! (US only)  Bing™ Ba r  Kobo™ (Canada only)  Microsoft® Office Starter 2010: I[...]

Hardware S pecifications and Config uration s 1-1 1 Notebook T our 0 Figure 1-1. T op ViewT op View T a ble 1-1. T op View # Icon Item Description 1 Integrated webcam W eb camera for video communication (configuration may vary by mode l). 2 Display scree n Also called Liquid -C rystal Display (LCD), displays computer output ( configuration ma y var[...]

1-1 2 Hardware S pecifications and Con fig urations Note: Color option may depend on the model. 8 Power indicator Indicates the compute r's power status. Battery indicator Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. 9 Palm[...]

Hardware S pecifications and Config uration s 1-13 Figure 1-2. Closed Front V iew T a ble 1-2. Closed Front V iew # Icon Item Description 1 Microphone jack Accepts inputs from external microphon es. Headphone/ speaker/l ine-out jack Connects to audio line-out devices (e .g., speakers, headphone s). 2-in-1 card read er Accep ts Secure Digital (SD), [...]

1-1 4 Hardware S pecifications and Con fig urations Figure 1-3. Rear View Note: Y our computer may be equipped with a dif ferent battery to the one in the picture. T able 1-3. Rear View # Icon Item Description 1 Battery bay Houses the computer's battery pack.[...]

Hardware S pecifications and Config uration s 1-15 Figure 1-4. Left Vi ew T a ble 1-4. Left View # Icon Item Description 1 DC-in jack Connects to an AC adapter . 2 V entilation slots Enable the computer to stay cool, even after prolonged use. 3 External display (VGA) port Connects to a display de vice (e.g., exte rnal monitor , LCD projector). 4 Et[...]

1-1 6 Hardware S pecifications and Con fig urations Figure 1-5. Right View T a ble 1-5. Right View # Icon Item Description 1 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Optical drive Internal optical driv e; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive[...]

Hardware S pecifications and Config uration s 1-17 Figure 1-6. Base View T a ble 1-6. Base View # Icon Item Description 1 Battery bay Houses the computer's batter y pack. 2 Battery lock Locks the battery in position. 3 V entilation slots Enable the com puter to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of [...]

1-1 8 Hardware S pecifications and Con fig urations T ouchpad Basics 0 Figure 1-7. T ouchpad  Move your finger across the T ouchpad (1) to move the cursor .  Press the left (2) and right (3) buttons located beneath the T ouchpad to perform selection and execution functions. The se two buttons are the equivalent of the left and right bu [...]

Hardware S pecifications and Config uration s 1-19 Using the Keyboard 0 The computer has a close- to-full-sized keyboard an d an embe dded numeric keypad, separate cursor , lock, function and special keys. Figur e 1-8. Keyboard Lock Ke ys Lock Keys 0 The keyboard has thre e lock keys which can be toggle d on and of f. Lock key Description Caps Lock[...]

1-2 0 Hardware S pecifications and Con fig urations Windows Keys 0 The keyboard has two ke ys that pe rform Windows-specific fun ctions.  Windows Logo key  Application ke y Key Description Windows Logo key Pressed alone, this key has the same ef fect as clicking on the Windows Start button; it launches the Start menu. It can also be use[...]

Hardware S pecifications and Config uration s 1-21 Hotkeys 0 The computer employs hotkeys or ke y combinat ions to access most of the computer's controls like screen brightness and vo lume output. Figure 1-9. Keyboar d Hotkeys T o activate hotkeys, press an d hold the <Fn> key before pressing the other key in the hockey combination. Hot [...]

1-2 2 Hardware S pecifications and Con fig urations Using the communication key* 0 Here you can enable and disable the variou s wireless connectivity devices on your computer . Press < Fn > + < F3 > to bring up the Launch Manager window panel. A red toggle indicates the device is of f. Clic k On to enable Wi-Fi/Bluetooth connection. Cli[...]

Hardware S pecifications and Config uration s 1-23 System Block Diagram Figure 1-10. System Block Diagram P16 USB8 CCD (Camera) SPK P21 Audio CODEC P21 HP Jack MIC Jack DMIC P21 SPI ROM P26 Touch Pad P25 Keyboard P25 WPCE791/FLASH P26 FDI interface LVDS CRT P16 HDMI P17 P16 ATHEROS AR8158 10/100 LAN P18 PCIE-1 RJ45 P18 X'TAL 25MHz MINI CARD WL[...]

1-2 4 Hardware S pecifications and Con fig urations Specification T ables 0 Computer specifications Item Metric Imperial Dimensions Length 381 mm 15 in Width 253 mm 9.96 in Height (front to rear) 29.6/34.7 mm 1.17/1.37 in W eight (equipped with optical drive, flash drive, and battery) 2.4 kg with 6-cell battery 5. 29 lbs with 6- cell battery Input [...]

Hardware S pecifications and Config uration s 1-25 System Board Major Chips Processor Item Specification Core logic Intel® Ibex-Peak VGA Integr ated LAN Atheros AR8158L - Mega LAN solution. S5 Wake on LAN. USB 2.0 USB2.0 embedded in PCH Super I/O controller embedded Bluetooth Bluetooth 2.1 wi th EDR/BT3.0 supporte d Wireless Atheros HB125, Realtek[...]

1-2 6 Hardware S pecifications and Con fig urations Processor Specifications CPU Fan T rue V alue T able (TJ100-CPU) Item CPU Speed (GHz) Core s/ Threads Bus Speed (FSB/ DMI/QBI ) Mfg Te c h (nm) Cache Size Package Vo l t a g e Core i3-2310M 2.10 4 5 GT/s 32 3MB L3 BGA1023 1.05V~ 1.1V Core i3-2330M 2.20 4 5 GT/s 32 3MB L3 BGA1023 1.05V~ 1.1V Core i[...]

Hardware S pecifications and Config uration s 1-27 CPU Fan T rue V alue T able (TJ85-CPU) System Memory Fan On (°C) Fan Off (°C) Fan Speed (RPM) 45 40 3150 58 52 3500 70 64 3850 78 74 4200 82 80 N/A  Throttling 50%: On =83C ; Off=81C  OS Shut down: 85C  H/W Shut down : 85C Item Specification Memory controller Built in at CPU Memory size [...]

1-2 8 Hardware S pecifications and Con fig urations Memory Combinations Video Interface BIOS Slot 1 (MB) Slot 2 (MB) T otal Memory (MB) 0 1024 1024 1024 0 1024 1024 1024 20 48 0 2048 2048 2048 0 2048 2048 2048 40 96 0 4096 4096 4096 0 4096 4096 4096 81 92 Item Specifi cation Chipset NB Chipset Intel CS BD82HM65 B3 Huron River Package 25 mm x 25 mm [...]

Hardware S pecifications and Config uration s 1-29 LAN Interface Keyboard Item Specifi cation LAN Chipset Atheros AR8158-BL1A-RL LAN connector type RJ45 LAN connector location RJ45 at the left side Features Supports 10/10 0/1000 Item Specification T ype Acer FineT ip keyboard T otal number of k e ypads 103-/104-/107-key Windows logo key Y es Intern[...]

1-3 0 Hardware S pecifications and Con fig urations Hard Di sk Drive (A VL components) Item Specification V endor & Model Name To s h i b a MK2559GSXP WD WD2500BPVT -22JJ5T0 HGST HTS543225 A7 A384 Seagate ST250L T003/ 9 YG14C-188 To s h i b a MK3259GSXP WD WD3200BPVT -22JJ5T0 HGST HTS543232A7 A384 Seagate ST320L T020 To s h i b a MK5059GSXP WD [...]

Hardware S pecifications and Config uration s 1-31 LED 15.6” LCD Inverter (not available with this model) Item Specifi cation V endor & Model name AUO B156XW02 SAMSUNG L TN156A T02-A11 SAMSUNG L TN156A T24-A01 LPL P156WH2-TLEA LPL LP156WH4-TLA1 CMO N156B6-L0B Screen Diagonal (mm) 396 Active Area (mm) 222.72 X128.28 344.232 X 193 .536 Display [...]

1-3 2 Hardware S pecifications and Con fig urations Display Supported Resolution (LCD Supported Resolution ) Graphics Controller Display Supported Resolution (GPU Supported Resolution) Resolution 16 bits 32 bits Intel 1280x720p/60Hz 16:9 Y es Y es Y es 1366x768p /60Hz 16:9 Y e s Y es Y es Item Specification VGA Chip Integrated graphics; Intel HD Gr[...]

Hardware S pecifications and Config uration s 1-33 Bluetooth Interface Bluetooth Module Item Specifications Chipset Atheros BU22 Broadcom BCM 20702 Broadcom BCM 2070 Atheros BU12 Data through put TX 1.2Mbits/ se c, RX 1. 2Mbits/se c Protocol 3.0 + EDR 3.0 + EDR 3.0 + EDR 3.0 + EDR Interfac e USB 2.0 Connect or type 6 pin connector 6 pin connector 6[...]

1-3 4 Hardware S pecifications and Con fig urations Camera Mini Card 3G Card (not a vailable in this model) Features  Bluetooth 3.0 complia nt  Point-to-multipoint operation  External USB interface for data  Onboard antenna and SMA RF connector  Coexistence support Controller Atheros BU12 Features  Single-chip Bluetooth v2.1/3.0+E[...]

Hardware S pecifications and Config uration s 1-35 Audio Codec and Amplifier Item Specification Audio Controller Realtek ALC 271X Features  Meets WLP (Windo ws Lo go Program) requirements for Windows XP , Vista and Wind ows 7  98dB Signal-to-Noise Rat io (A-weighting) for DAC out put  90dB Signal-to-Noise Rat io (A-weighting) for ADC out p[...]

1-3 6 Hardware S pecifications and Con fig urations Audio Interface Wireless Module 802.11b/g/n Battery  Intel low power ECR compliant: s upports power status con trol, jack detection, and wake-up event in D3 mode  Built in a 5V -to-4.5V linear regulator with 60db PSRR to power ana log circuitry  48-pin QFN ‘Green’ package Item Specifi[...]

Hardware S pecifications and Config uration s 1-37 VRAM USB Port AC Adapter Item Specifi cation Chipset N/A (Shared memory only) Memory size N/A Interface N/A Item Specification USB compliance level Universal Serial Bus 2.0 EHCI 2 Number of USB port(s) 3 Location 1 left side, 2 right side Output Current 1.05V Item Specifi cation Input rating 100-24[...]

1-3 8 Hardware S pecifications and Con fig urations System Power Manage ment Card Reader Item Specifi cation Mech. Off (G3) Al devices in the system are turned off completely . Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off completely . W orking (G0/S0) Individual devices such as the CPU and hard dis c may be power[...]

Hardware S pecifications and Config uration s 1-39 System LED Indicator System DMA Specification Item Specifi cation Lock  Caps Lock on = Blue System state  Blue color on: System on  Blue color and ambe r color off: Syst em off  Amber color on: S3 HDD access state N/A Wireless st a t e Wifi on = Amber Power button backlight  Blue col[...]

1-4 0 Hardware S pecifications and Con fig urations System Interrupt Specification Ha rdw a re I R Q System Function IRQ00 System timer IRQ01 Standard PS/2 Keyb oard IRQ07 Intel(R) 6 Se ries/C200 Series Chi pset Family SMBus Controll er - 1C22 IRQ08 System CMOS/real-time clock IRQ12 Synaptics PS /2 Port T ouchpad IRQ13 Numeric data processor IRQ16 [...]

Hardware S pecifications and Config uration s 1-41 IRQ96 Microsoft ACPI-Compliant System IRQ97 Microsoft ACPI-Compliant System IRQ98 Microsoft ACPI-Compliant System IRQ99 Microsoft ACPI-Compliant System IRQ100 Microsoft ACPI-Compliant System IRQ101 Microsoft ACPI-Compliant System IRQ102 Microsoft ACPI-Compliant System IRQ103 Microsoft ACPI-Complian[...]

1-4 2 Hardware S pecifications and Con fig urations IRQ129 Microsoft ACPI-Compliant System IRQ130 Microsoft ACPI-Compliant System IRQ131 Microsoft ACPI-Compliant System IRQ132 Microsoft ACPI-Compliant System IRQ133 Microsoft ACPI-Compliant System IRQ134 Microsoft ACPI-Compliant System IRQ135 Microsoft ACPI-Compliant System IRQ136 Microsoft ACPI-Com[...]

Hardware S pecifications and Config uration s 1-43 IRQ162 Microsoft ACPI-Compliant System IRQ163 Microsoft ACPI-Compliant System IRQ164 Microsoft ACPI-Compliant System IRQ165 Microsoft ACPI-Compliant System IRQ166 Microsoft ACPI-Compliant System IRQ167 Microsoft ACPI-Compliant System IRQ168 Microsoft ACPI-Compliant System IRQ169 Microsoft ACPI-Comp[...]

1-4 4 Hardware S pecifications and Con fig urations System I /O A ddress Map I/O address (hex) System Function (shipping configuration) 0000 - 001F Direct memo ry access controller 0000 - 0CF7 PCI bus 0020 - 0021 Programmable interrup t controller 0024 - 0025 Programmable interrup t controller 0028 - 0029 Programmable interrup t controller 002C - 0[...]

Hardware S pecifications and Config uration s 1-45 System I/O Ad dre s s Map (Continued) I/O address (hex) System Function (shipping configuration) 00B0 - 00B1 Programmable interrupt controller 00B2 - 00B3 Motherboard resources 00B4 - 00B5 Programmable interrupt controller 00B8 - 00B9 Programmable interrupt controller 00BC - 00BD Progr ammable inte[...]

1-4 6 Hardware S pecifications and Con fig urations[...]

CHAPTER 2 System Utilities[...]

2-2 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Navigating the BIOS Ut ility . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

System Utilities 2-3 System Utilities BIOS Setup Utility 0 This utility is a hardware config uration pr ogram built into a computer’ s BIOS (Basic Input/Output System). The utility is pre-configured a nd optimized so most users do not need to run it. If configuration problems occur , the setup utility may need to be run. Refer to Chapter 4, T rou[...]

2-4 System Utilities BIOS 0 The following is a description of the tabs foun d on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE : The screens provided are for reference onl y . Actual values may differ by model. Information 0 The Information tab shows a summary of computer hardware info rmation. Figure 2-1. BIOS Information T able 2-1 describe[...]

System Utilities 2-5 Serial Number Serial number of unit Asset T ag Number Asset tag number of system Product Name Product name of the system Manufacturer Name Manufacturer of system UUID Universally Unique Identifier T able 2-1. BIOS Information (Continued) Parameter Description[...]

2-6 System Utilities Main 0 The Main tab allows the user to set sys tem time and date, en able or disable boot option and enable or disable recovery . Figure 2-2. BIOS Main T able 2-2 describes the parameters shown in Figure 2-2. T able 2-2. BIOS Main Parameter Description Format/Option System T im e BIOS system time in 24-hour format Format: HH:MM[...]

System Utilities 2-7 SA T A Mode Option to set SA T A controller mode Option: AHCI or IDE T able 2-2. BIOS Main (Continued) Parameter Description Format/Option[...]

2-8 System Utilities Advanced 0 The Advanced tab shows the configuration of system settings, including:  Boot configuration  Peripheral configuration  IDE configuration  Thermal config u rati on  Video configura tion  Chipset configuration  ACPI table/feature control  PCI expres s con f ig u ratio n ?[...]

System Utilities 2-9 Security 0 The Security tab shows parameters that safeguard and protect the compu ter fro m unauthorized use. Figure 2-4. BIOS Security T abl e 2-3 describes the para meters shown in Figure 2-4. T able 2-3. BIOS Security Parameter Description Option Supervisor Password Is Supervisor password settin g Clear or Set User Password [...]

2-10 System Utilities NOTE: NOTE : When prompted to enter password, three attempts are allowed befor e system halts. Resetti ng BIOS password may require comput er be returned to dealer . Setting a Password 0 Perform the following to set user or supervisor passwords: 1. Use the  and  keys to highlight the Set Supervisor Password parameter [...]

System Utilities 2-1 1 2. T ype current password in Enter Current Password field and press Enter . 3. Press Enter twice without typing anything in Enter New Password and Confirm New Password fields. Computer will set Supervisor Password parameter to Clear . 4. Press F10 to save changes and exit the BIOS Setup Utility . Changing a Password 0 1. Use [...]

2-12 System Utilities Figure 2-9. Setup W ar ning: Invalid Passwor d If new password and confirm new password strings do not match, the Setup Warning dialog appears ( Figure 2-10). Figure 2-10. Setup W ar ning: Passwords Do Not Match[...]

System Utilities 2-13 Power 0 The power tab allows you to change the various p ower settings. Figure 2-11. BIOS Power T able 2-4 describes t he para meters shown in Figure 2-11. T able 2-4. BIOS Power Parameter Description Advanced CPU Control Set CPU parameters Platform Power Management Shows power settings Break Event Shows break events[...]

2-14 System Utilities Boot 0 The Boot tab allows changes to the order of boo t devices used to load the operating system. Bootable devices inclu de the:  USB diskette drives  Onboard hard disk drive  DVD drive in the module bay Use  and  keys to select a device and press F5 or F6 to change t he value . Figure 2-12. BIOS Boot[...]

System Utilities 2-15 Exit 0 The Exit tab allows users to save or discard changes and quit th e BIOS Setup Utility . Figure 2-13. BIOS Exit Ta b l e 2 - 5 describes the parame ters in Figure 2-13 . T able 2-5. Exit Parameters Parameter Description Exit Saving Changes Exit BIOS utility and save setup item changes to system. Exit Discarding Changes E[...]

2-16 System Utilities BIOS Flash Utilities 0 BIOS Flash memory updates are required for the following con ditions:  New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flas h ROM. NOTE: NOTE : If a Crisis Recovery Disc is not avail abl [...]

System Utilities 2-17 DOS Flash Utility 0 Perform the following to use the DOS Flash Utility : 1. Press F2 during boot to enter Setup Menu. 2. Select Boot Menu to modify boot priority order . Example: If using USB HDD to Update BIOS, move USB HDD to position 1. Figure 2-14. BIOS Boot 3. Copy ZQR_101.exe to a bootable USB HDD. 4. Insert the USB HDD [...]

2-18 System Utilities WinFlash Utility 0 Perform the following to use the WinFlash Utility: 1. Double-click Wi nFlash executable (ZQR_1 01W .exe). 2. Click OK to begin update. A progress scree n is shown. (Figure 2-16) Figure 2-16. InsydeFlash[...]

System Utilities 2-19 Clearing BIOS Passwords 0 CAUTION : ! If Power- on Pa ssword authentication is enabled , the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure or flashing the BIOS. See Crisis Disk Recovery . This section provides details about remo ving HDD/BIOS passwords. Clear the BIOS Password as follows: N[...]

2-20 System Utilities Removing BIOS Passwords 0 (Hardware method) T o clear User or Supervis or passwords, remove lower cover and use a metal instrument to short the CMOS jumper . Figure 2-19. CMOS Jumper (Software method) If wrong supervisor pass word is entered three times, th e message System will halt! is displayed on screen. Figure 2-20. Super[...]

System Utilities 2-21 If user is unable to obtain correct password then it must be remo ved. There are two methods to d o this. Method 1: 0 If BIOS menu item Power on Password is set to Enabled , then Crisis Recovery disc must be used. Method 2: 0 If BIOS menu item Power on Password is set to Disabled . 1. Boot to DOS and execute ClearSuPw .exe. (F[...]

2-22 System Utilities Removing Insyde HDD Password 0 Clear the BIOS Password as follows: T o reset the BIOS password, perform the following: 1. When the user keys in the wrong password th ree times, the system reports the error code: Figure 2-22. Unlock Password Pr om pt 2. In DOS mode, execute UnlockHD.exe XXXXX (where XXXX is the Unlock password [...]

System Utilities 2-23 Miscellaneous T ools 0 Using DMIT ools 0 The DMI (Desktop Management Interface ) T ool copies BIOS information to EEP ROM (Electrically Eras able Programmabl e Read-Only Memory). Used in th e DMI pool for hardware management. When the BIOS shows Verifying DMI pool data, it is checking that the table correlates with the hardwar[...]

2-24 System Utilities 3. Press 1 to modify the asset tag key . Figure 2-26. Asset T ag Menu Item 4. Press 2 to modify the product number key . Figur e 2-27. Product Name Menu Ite m[...]

System Utilities 2-25 5. Press 3 to modify s erial number key . Figure 2-28. Serial Number Menu Item 6. Press 4 to modify the 1394 GUID number key . Figure 2-29. 1394 GUID Number Menu Item 7. Press 0 to exit .[...]

2-26 System Utilities 8. At the command prompt, type VEEPROM to write any changes in the data to the EEPROM. Figure 2-30. VEEPROM Command Pr ompt NOTE: NOTE : When using an y of th e wr it e op t io n s , restart the system to make the new DMI data eff ective. Using STUUID 0 To u s e STUUID , perform the following: 1. Copy stuuid20.exe to a bootabl[...]

System Utilities 2-27 Using the LAN MAC EEPROM Utility 0 Perform the following steps to write MAC (Media Access Control) in formation to EEPROM: Use LAN.BA T utility to writ e MAC values to EEPROM under DOS mode. 1. Get into a MS-DOS prompt and enter ipconfig /all to get ‘MAC address’ (MAC address is the 16 digit number given as Physical Addres[...]

2-28 System Utilities Crisis Disk Recovery 0 1. Plug in the USB flash disk. 2. Select the Fast Format option and click Start . Then click Next . 3. Click Format and then Exit to complete the op eration. 4. Copy the ZQR.f d file to the USB flash disk root directory and rename to BIOS.fd . NOTE: NOTE : Do not place any other *.fd files to the USB fla[...]

CHAPTER 3 Machine Maintenance Procedures[...]

3-2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Maintenance Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Getting Started. . . [...]

3-3 LCD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 LCD Bezel Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44 LCD Bezel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45 Camera Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

3-4[...]

Machine Maintenance Procedure s 3-5 Machine Maintenance Procedures Introduction 0 This chapter contains general information a bout the compu ter , a list of tools needed to do the required maintenan ce a nd step by s tep proce dure s o n how to re move and ins tall components from the computer . General Information 0 The product previews seen in th[...]

3-6 Machine Maintenance Proced ures Maintenance Flowchart 0 The flowchart in Fi gur e 3-1 shows a graphi c representation of the module removal and installation sequences. It shows information on what components may need to be removed and installed during servicing. Figure 3-1. Maintenance Flow Battery Keyboard ODD module HDD module Speaker cable P[...]

Machine Maintenance Procedure s 3-7 Getting Started 0 Flowchart Figure 3-1 identifies sections for the remova l and install sequence. Follow the order of the sequence to avoid damage to any of the hardware components. Do the following prior to starting any maintenance procedures: 1. Remove power (A) from the system and periph era ls. 2. Remove all [...]

3-8 Machine Maintenance Proced ures Battery Pack Removal 0 1. Place computer on flat surface, battery side up. 2. Push battery lock/unlock latch (A) to unloc k position (Figur e 3-3). 3. Push and hold battery releas e latch (B) to release po sition (Figure 3-3). 4. Lift battery pack (C) from battery bay (Figure 3-3). Figure 3-3. Battery IMPORT ANT [...]

Machine Maintenance Procedure s 3-9 Dummy Card Removal 0 1. Push the dummy card (A) in to releas e it from the spring latch (Figure 3-4). 2. Remove the dummy card (A) (Figure 3-4). Figure 3-4. Dummy Card Dummy Card Installation 0 1. Insert the dummy card (A) (Figure 3-4). 2. Push the card until the spring latch locks. A[...]

3-1 0 Machine Maintenance Proced ures Keyboard Removal 0 Prer equisite: Battery Pack Removal 1. Release six (6) latches from the keyboard (Figure 3-5). Figure 3-5. Keyboar d Latches 2. T urn the keyboard over so that the keys are face down on the uppe r case (C) (Figure 3 -6). 3. Disconnect the keyboard FPC (A) from the mainbo ard connector (B) (Fi[...]

Machine Maintenance Procedure s 3-1 1 CAUTION : ! Keyboard FP C (Flexib le Printed Circuit) ca n be damag ed if remo ved while the mainboard connector is locked. Keyboard Installation 0 1. Put the keyboard face down on the upper case (C). Refer to Figure 3-6 . 2. Connect the keyboard FPC (A) to the mainboard connector (B ). Refer to Figure 3-6 . 3.[...]

3-1 2 Machine Maintenance Proced ures UpperCase Screws and FFC Removal 0 Prer equisite: Keyboard Removal 1. Disconnect the touchpad cable (A), speak er cable (B) and power cab le (C) (Figure 3-7). Figure 3-7. Base Cover Screw Remova l 2. Remove the four (4) screws fro m the upper case (Figure 3-7). UpperCase Screws and FFC Installation 0 3. Secure [...]

Machine Maintenance Procedure s 3-13 ODD (Optical Disk Drive) Module Removal 0 Prer equisite: Battery Pack Removal 1. Remove one (1) screw (A) from lower cover (Figure 3-8 ) . Figure 3-8. ODD Module in Lower Cover 2. Remove ODD module from ODD bay (B) (Fi g ure 3-8 ) . 3. Remove ODD bezel (C) fr om ODD module (Figure 3-9). Figure 3-9. ODD bezel Rem[...]

3-1 4 Machine Maintenance Proced ures 4. Remove two (2) screws (E) from ODD module (Figure 3-10). 5. Remove ODD bracket (D) from ODD module (Figure 3-10). Figure 3-10. ODD bracket Removal ODD Module Installation 0 1. Install the ODD bracket (D) to the ODD module. Refer to Figure 3-10 . 2. Secure two (2) screws. Refer to Figure 3-10 . 3. Install the[...]

Machine Maintenance Procedure s 3-15 Base Cover Removal 0 Prer equisite: ODD (Optical Disk Drive) Module Removal 1. Remove twentythree (23) screws from t he lower case (Figure 3-11). 2. Remove the base cover . Figure 3-11. Outside Screws Base Cover Installation 0 1. Install the base cover and press dow nwar d until the tab engages. 2. Secure twenty[...]

3-1 6 Machine Maintenance Proced ures USB Module Removal 0 Prer equisite: Base Cover Removal 1. Disconnect USB module FFC (A) from USB module connector (B) (Figure 3-12 ) . 2. Disconnect and remove USB module FFC (A) from mainboa rd connector (C)(Figure 3-12 ) . Figure 3-12. USB module B A C[...]

Machine Maintenance Procedure s 3-17 3. Remove screw (D) from lower cover ( Figure 3-13 ) Figure 3-13. USB screw 4. Remove USB module from lower cas e. USB Module Installation 0 1. Install USB module on lowe r cover . 2. Install and secure screw (D) to lower cover (Figure 3-13). 3. Connect USB module FFC (A) to module connect or (B) (Figure 3-12). [...]

3-1 8 Machine Maintenance Proced ures HDD (Hard Disk Drive) Removal 0 Prer equisite: USB Module Removal 1. Using the pull-tab, slide the HDD module in the direction of the arrow to disconnect the interface. (Figure 3-14 ) . Figure 3-14. HDD Location 2. Remove the HDD module as shown in Figure 3-15. Figure 3-15. HDD Removal[...]

Machine Maintenance Procedure s 3-19 3. Remove four (4) screws (A) from HDD brack e t (B) Figu r e 3-15. Figure 3-16. HDD Module 4. Remove HDD bracket (D) from HDD module. Hard Disk Drive Installation 0 1. Put HDD brackets ont HDD module ( Figure 3-16 ). 2. Instal four (4) screws (C) and secu re HDD brackets (D) to HDD module ( Figure 3-16 ). 3. In[...]

3-2 0 Machine Maintenance Proced ures R TC (Real T ime Clock) Battery Removal 0 Prer equisite: Base Cover Removal 1. Lift the RTC batt ery away from the mainboard (Figure 3-18 ). Figure 3-17. RTC battery IMPORT ANT : + Follow local regulations for batter y (C) disposal (Figure 3-17). R TC Battery Installation 0 1. Place the RTC battery into the mai[...]

Machine Maintenance Procedure s 3-21 WLAN (Wireless Local Area Network) Module Removal 0 Prer equisite: Base Cover Removal 1. Find the WLAN module (B ) (Figure 3-18 ). 2. Disconnect antenna cables (A) from module ( Figure 3- 18 ) . Figure 3-18. WLAN Module 3. Remove one (1) screw (C) from the mainboa rd. Refer to Figure 3-19 . A B[...]

3-2 2 Machine Maintenance Proced ures Figure 3-19. WLAN Module 4. Disconnect antenna cables (D) from module ( Figure 3- 20 ) . Figure 3-20. WLAN Module 5. Remove the WLAN module from the mainboard connector (E ). Ref e r to Figure 3-21 . C D[...]

Machine Maintenance Procedure s 3-23 Figure 3-21. WLAN Module WLAN Module Installation 0 1. Place the WLAN module into the mainboard conne ctor (E ). Refer to Figure 3-21 . 2. Secure the antennas to the cable guid es on the thermal module. Refer to Figure 3-20. 3. Install and secure one (1) screw (C) to mainboard. Refer to Figure 3-19 . 4. Install [...]

3-2 4 Machine Maintenance Proced ures Bluetooth Module Removal 0 Prer equisite: Base Cover Removal 1. Find the Bluetooth Module on the lower case (A) (Figure 3-22). 2. Disconnect the Bluetooth cable (B) fro m the mainboard connector (C). Figure 3-22. Bluetooth Module 3. Remove the mylar tape (D) (Figu re 3-23). Figure 3-23. Bluetooth Module A B C C[...]

Machine Maintenance Procedure s 3-25 4. Remove the Bluetooth Module from the lower case. 5. Disconnect the bluetooth cable (B) fro m the bluetooth module (E) (Figure 3-24). Figure 3-24. Bluetooth Module Bluetooth Module Installation 0 1. Connect the Bluetooth cable (B) to the bluetooth module (Figure 3-23). 2. Connect the Bluetooth cable (B) to the[...]

3-2 6 Machine Maintenance Proced ures Thermal Module Removal 0 Prer equisite: Base Cover Removal 1. Disconnect the thermal fan cable ( A) from the mainboard connecto r (B) ( Figure 3-25 ). 2. Remove four (4) screws from the the rmal module ( Figure 3-25). Figure 3-25. Thermal Module A B[...]

Machine Maintenance Procedure s 3-27 3. Remove the thermal module from the mainboard as shown in Figure 3-26. Figure 3-26. Thermal Module Removal Thermal Module Installation 0 IMPORT ANT : + Apply approved thermal grease and ensure all heat pad s are in position before replacing module. CAUTION : ! Use caution when applyin g ther mal grease. Therma[...]

3-2 8 Machine Maintenance Proced ures ID Size Quantity Screw T ype Red Call out M2.5*3. 5 4[...]

Machine Maintenance Procedure s 3-29 Mainboard Removal 0 Prer equisite: Bluetooth Module Removal 1. Find the mainb oard on the l ower case (Figur e 3-27) . Figure 3-27. Mainboar d Location 2. Disconnect the speaker cable from the mainb oard connector (A) (Figure 3-27). 3. Remove two (2) screws (B) from the mainboa rd (Figure 3-27). 4. Remove the ma[...]

3-3 0 Machine Maintenance Proced ures Figure 3-28. Mainboar d IMPORT ANT : + The mainboard is shown in the above image. Please follow local regulations for dispos al. Mainboard Installation 0 1. Place the mainboard onto the lower case (Figure 3-2 7) . 2. Install and secure two (2) screws (B ) to the mainboard (Figure 3-27) . 3. Connect the speaker [...]

Machine Maintenance Procedure s 3-31 CPU (Central Processing Unit) Removal 0 Prer equisite: Mainboard Removal 1. Using a slotted screw driver , rotate the CPU camlock (A) 180° counter -clockwise ( Figure 3-29 ) . Figure 3-29. CPU Removal 2. Carefully lift the CPU clear of the socket ( Figure 3-30 ) . Figure 3-30. CPU Removal A[...]

3-3 2 Machine Maintenance Proced ures IMPORT ANT : Place the CPU on a clean, dry surface when i t is not installed. CPU Installation 0 1. Place the CPU into the CPU socket ( Figure 3-29 ). 2. Using a slotted screw driver , rotate the CPU locking screw 180° clockwise to secure it in the package . 3. Install the mainboard. ID Size Quantity Screw T y[...]

Machine Maintenance Procedure s 3-33 PCH (Platform Controller Hub) Removal 0 Prer equisite: Mainboard Removal 1. Find the PCH (A). Refer to Figure 3-31. 2. Remove the two (2) screws from the mainboard (Figure 3-31). Figure 3-31. PCH screws Removal 3. Remove the PCH by lifting it from the mainboard (Figure 3-32). Figure 3-32. PCH Removal A[...]

3-3 4 Machine Maintenance Proced ures PCH Installation 0 1. Place the PCH onto the mainbo ard ( Figure 3-32 ). 2. Install and secure two (2) screws to th e mainboard (Figure 3-31). 3. Install the mainboard. ID Size Quantity Screw T ype Red Call out M2.5*3. 5 2[...]

Machine Maintenance Procedure s 3-35 DIMM (Dual In-line Mem ory Module) Removal 0 Prer equisite: Mainboard Removal 1. Push out the release latches on both sides of the DIMM socket to release the DIMM module ( Figure 3-33 ) . Figure 3-33. DIMM Removal 2. Remove the DIMM module ( Figure 3-34 ) . Figure 3-34. DIMM Removal 3. Repeat steps for the secon[...]

3-3 6 Machine Maintenance Proced ures DIMM Installation 0 1. Connect the DIMM to the mainboard connecto r (B). Refer to Figure 3-34 . 2. Push down on the DIMM until the module clips (A) lock into position. R efer to Figure 3-34 . 3. Install the mainboard.[...]

Machine Maintenance Procedure s 3-37 Power Board Removal 0 Prer equisite: Mainboard Removal 1. Remove the two (2) screws from the power board ( Figure 3-35) . Figure 3-35. Power boar d screws r e moval 2. Remove the power board by lifting it from the lower case ( Figure 3-36) . Figure 3-36. Power boar d re moval[...]

3-3 8 Machine Maintenance Proced ures Power Board Installation 0 1. Place the power board onto the lower case and press down to secure it. Refer to Figure 3-36. 2. Install and secure two (2) screws to the power board. Refer to Figure 3-35 3. Install the mainboard. ID Size Quantity Screw T ype Red Call out M2.5*3. 5 2[...]

Machine Maintenance Procedure s 3-39 DC-in Jack Removal 0 Prer equisite: Mainboard Removal 1. Remove the DC-in jack by lifting upwards from the lower case ( Figure 3-37) . Figure 3-37. DC-in jack r emoval 2. Remove the bracket from the DC-in jack ( Figure 3-38) . Figure 3-38. DC-in jack bracket r emoval[...]

3-4 0 Machine Maintenance Proced ures DC-in Jack Installation 0 1. Place the br acket on the DC-i n jack. Refer to Figure 3-38 2. Place the DC-i n jack onto th e lower case and press down to secure it. Refer to Figure 3-37. 3. Install the mainboard.[...]

Machine Maintenance Procedure s 3-41 Speakers Removal 0 Prer equisite: Mainboard Removal 1. Remove the speakers by lifting upwards from the lower case ( Figure 3-39) . Figure 3-39. Speakers Speakers Installation 0 1. Place the speakers onto the lower case and press down to secure it. Refer to Figure 3-39. 2. Install the mainboard. A A A[...]

3-4 2 Machine Maintenance Proced ures LCD (Liquid Crystal Display) Module Removal 0 Prer equisite: Base Cover Removal 1. Remove the two (2) screws (A) from the LCD hinge s (Figure 3-40). Figure 3-40. LCD Hinge Scr ews 2. Lift the lower case upward from the LCD module (Figure 3-41). Figure 3-41. LCD Module Removal A A[...]

Machine Maintenance Procedure s 3-43 CAUTION : ! Make sure all ca bles are moved away from the device to avoid damage during removal. LCD Module Installation 0 1. Align the LCD hinges with the hinge guides on the lower case. 2. Install and secure two(2) screws (A). Refer to Figure 3- 40 . 3. Install the base cover . ID Size Quantity Screw T ype A M[...]

3-4 4 Machine Maintenance Proced ures LCD Bezel Removal 0 Prer equisite: LCD Module Removal 1. Remove two (2) screws from the LCD module (Figure 3-42). Figure 3-42. LCD Bezel Scr ews 2. Pry the bezel upwards at the bas e of the LCD module releasing it from the latches (Figure 3-43 ). Figure 3-43. LCD Bezel[...]

Machine Maintenance Procedure s 3-45 3. Continue along the sides of the bezel un ti l all the latches have been released (Figure 3-44). Figure 3-44. LCD Bezel Removal 4. Lift the bezel from LCD module. LCD Bezel Installation 0 1. Put LCD beze l on the LCD module. Refer to Figure 3-44 . 2. Press along the edges of the LCD bezel to secure the latches[...]

3-4 6 Machine Maintenance Proced ures Camera Module Removal 0 Prer equisite: LCD Bezel Removal 1. Lift the cameral module from the LCD cover (Figure 3-45). Figure 3-45. Camera Module Removal 2. Disconnect the cable as shown (Figure 3-46). Figure 3-46. Camera Module Removal[...]

Machine Maintenance Procedure s 3-47 3. Remove the camera module from the LCD cover . Camera Module Installation 0 1. Connect the camera cable. Refer to Figure 3-46. 2. Place the camera module on the LCD module. Refer to Figu re 3-45 . 3. Install the LCD bezel.[...]

3-4 8 Machine Maintenance Proced ures LCD Panel Removal 0 Prer equisite: LCD Bezel Removal 1. Remove the LCD cable (A) (Figure 3-47). Figure 3-47. Camera Disconnect 2. Remove the four (4) screws (Figure 3-48). Figure 3-48. LCD Panel Scr ews 3. Remove the LCD panel from the LCD cover . A[...]

Machine Maintenance Procedure s 3-49 LCD Panel Installation 0 1. Place the LCD panel on the LCD cover . Refer to Figure 3-48 . 2. Install and secure four (4) screws to the LCD panel. R efer to Figure 3- 48 . 3. Connect the camera cable (A) to th e camera connector (B). Refer to Figure 3- 47 . 4. Install the LCD bezel. ID Size Quantity Screw T ype R[...]

3-5 0 Machine Maintenance Proced ures LCD Hinge Removal 0 Prer equisite: LCD Panel Removal 1. Remove the three ( 3) screws on each side of the hinge ( Figure 3-49). Figure 3-49. LCD Hinges 2. Remove LCD hinges from the LCD module. LCD Hinge Installation 0 1. Place the LCD h inges on the LCD modu le (Figure 3-49). 2. Install and secure the six (6) s[...]

Machine Maintenance Procedure s 3-51 L VDS Cable Removal 0 Prer equisite: LCD Panel Removal 1. Remove the top mylar (A) and the adhe sives on the rear of the LCD panel (Figure 3-50 ). Figure 3-50. L VDS Cable A[...]

3-5 2 Machine Maintenance Proced ures 2. Remove the bottom mylar and disconnect the L VDS cable from the LCD panel connector (B) ( Figure 3-51 ). Figure 3-51. L VDS Cable Connector L VDS Cable Installation 0 1. Place the L VDS cable into the LCD panel connector (B) and secure the bottom mylar tape (C) ( Figure 3-51 ). 2. Place the L VDS cable (A) o[...]

CHAPTER 4 T roubleshooting[...]

4-2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

T r oubleshooting 4-3 T roubleshooting Introduction 0 This chapter contains informat ion about troubles hooting common problems associated with the notebook . General Information 0 The following pro cedures are a guide f or troubleshooting comput er problems. The step by step procedures are designed to be per formed as described. NOTE: NOTE : The d[...]

4-4 T r oubleshooting Power On Issues 0 If the system does not power on, perform the following: Figure 4-1. Power On Issue Computer Shuts Down Intermittently 0 If the system powers off at intervals, perform t he following. 1. Makes sure the power cable is properly connected to the comp uter and the electrical outlet. 2. Remove all extension cables [...]

T r oubleshooting 4-5 No Display Issues 0 If the Display does not work, perform the following: Figure 4-2. No Display Issue No POST or V ideo 0 If the POST or video does not appear , perform the following: 1. Make sure that internal display is select ed. Switching between internal and external by pressing Fn+F5 . Reference product pa ges fo r speci[...]

4-6 T r oubleshooting 4. Connect the power and reboo t the computer . 5. Connect an external monitor to the com puter and switch between the internal display and the external display is by pressing Fn+F5 . 6. If the POST or video appears on th e external display only , refer to LCD Failure . 7. Disconnect power and all external device s including p[...]

T r oubleshooting 4-7 9. If the issue is still not resolved, refer to Online Support Information .[...]

4-8 T r oubleshooting LCD Failure 0 If the LCD fails, perform the following: Figure 4-3. LCD Failure[...]

T r oubleshooting 4-9 Keyboard Failure 0 If the Keyboard fails, perform the following: Figure 4-4. Keyboar d Failur e No No START Keyboard FPC well connected? Connect it well Keyboard OK? Replace keyboard Replace M/B[...]

4-10 T r oubleshooting T ouchpad Failure 0 If the T ouchpad fails, perform the following: Figure 4-5. T ouchpad Failure Sta rt OK NG OK NG Check M/ B T/P FFC Re- ass emble t he T/P FFC to M/B Check To u c h P a d S wap / Reass emble th e T/P boa rd o r T/P FFC Swa p M /B[...]

T r oubleshooting 4-1 1 Internal Speaker Failure 0 If internal Speakers fail, p erform the following: Figure 4-6. Internal Speaker Failure Sound Problems 0 Perform the following, one at a time. 1. Boot the c omputer . 2. Navigate to Start  Control Pane l  Sy stem and Maintenance  Sy stem  Device Manager . Check the Device Manager to det[...]

4-12 T r oubleshooting that Speakers are sele cted as the default audio device (green check mark). NOTE: NOTE : If Speakers d oes not show , right- click on the Playback tab and se lect Show Disabled Devices (clear by default). 7. Select Speakers and click Configure to start Speaker Setup . Follo w the on-screen prompts to configure the speakers. 8[...]

T r oubleshooting 4-13 Microphone Failure 0 If internal or external Microphones fail, perform the following: Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Naviga te to Start  Control Panel  Ha rd wa re and Sound  Sound and select the Recording tab. 2. Right click on the Recording tab and select Show Disabled Devic[...]

4-14 T r oubleshooting USB Failure 0 If the USB fails, perform the following: Figure 4-8. USB Failure Sta r t Ch ec k USB/B to M/ B cab le Re- ass emble t he US B/ B cab le to M /B OK NG Check US B/ B OK S wap US B/ B and US B cab le OK NG Swa p M /B[...]

T r oubleshooting 4-15 Other Functions Failure 0 1. Check if drives are functioning correctly . 2. Check if external mo dules are functio ning correctly . 3. Change mainboard to check if cur rent one is defective.[...]

4-16 T r oubleshooting Intermittent Problems 0 Intermittent system hang problems ca n be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiati on, el ectrost atic discharge, or software errors. FRU replaceme nt should be considered only when a recurr in g problem exists. When analyzing an intermitten[...]

T r oubleshooting 4-17 Post Codes 0 The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. T able 4-2. POST Code Range Phase POST Code Range SEC 0x01 - 0x0F PEI 0x70 - 0x9F DXE 0x40 - 0x6F BDS 0x10 [...]

4-18 T r oubleshooting SEC_GO_TO_SECST ARTUP SEC 09 Setup BIOS ROM cache SEC_GO_TO_PEICORE SEC 0A Enter Boot Firmware V olume * 3rd party relate functions – Platform depende nce. T able 4-4. PEI Phase POST Code T able Functionality Name (Include PostCode.h) Phase Post Code Description PEI_SIO_INIT PEI 70 Super I/O Initiali zation PEI_CPU_REG_INI[...]

T r oubleshooting 4-19 PEI_RECOVER Y_LOAD_FILE_DONE PEI 87 Load Recovery Image completed PEI_RECOVERY_ST ART_FLASH PEI 88 Start Flash BI OS with Recovery image PEI_ENTER_DXEIPL PEI 89 Loading BIOS image to RAM PEI_FINDING_DXE_CORE PEI 8A Loadi ng DXE core PEI_GO_TO_DXE_CORE PEI 8B Enter DXE core * 3rd party relate functions – Platform depende nce[...]

4-20 T r oubleshooting DXE_PCRTC_INIT DXE 52 RTC Initialization DXE_SA T A_INIT* DXE 53 S A T A Controller early Initializ ation DXE_SMM_CONTROLER_INIT* DXE 54 Setup SMM Control service DXE_LEGACY_INTERRUPT* DXE 55 Setup Legacy Interrupt service DXE_RELOC A TE _SMBASE DXE 56 Relo cate SMM BASE DXE_FIRST _SMI DXE 57 SMI test DXE_VTD_IN IT* DXE 58 VT[...]

T r oubleshooting 4-21 BDS_CONNECT_STD_ERR BDS 18 Error report device initializ ation BDS_CONNECT_USB_HC BDS 19 USB host controller initializ ation BDS_CONNECT_USB_BUS BDS 1A US B BUS driver initialization BDS_CONNECT_USB_DEVICE BDS 1B USB device dr i ver initializ ation BDS_NO_CONSOLE_ ACTION BDS 1C Console device init ial fail BDS_DISPLA Y_LOGO_S[...]

4-22 T r oubleshooting BDS_LEGACY_BOOT_ EVENT BDS 33 Last Chipset initial before boot to Legacy OS. BDS_ENTER_LEGACY_16_BOOT BDS 34 Ready to Boot Legacy OS. BDS_RECOVERY_ST ART_FLASH BDS 35 Fast Recovery Start Flash. * 3rd party relate functions – Platform depende nce. T a ble 4-7. PostBDS Functions POST Code T able Functionality Name (Include P[...]

T r oubleshooting 4-23 S3_AFTER_R ESTORE_ACPI_ CALLBACK PEI CA Rest ore system configuration in SMM comp lete S3_GO_TO _FACS_WAKING_VECTOR PEI CB Bac k to OS T able 4-9. ACPI Function s POST Code T able Functionality Name (Include PostCode.h) Phase Post Code Description ASL_ENTER_S1 ASL 51 Prepare to enter S1 ASL_ENTER_S3 ASL 53 Prepare to enter S[...]

4-24 T r oubleshooting Used by Insyde debugger 0xD0 Waiting for device con nect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debu gger 0xD2 EHCI not fo und Used by Insyde debugger 0xD3 Debug port connect low speed device Used by Insyde debugger 0xD4 DDT Cable become low speed device Used by Insyde debugger 0xD5 DDT Cable T ransmis[...]

CHAPTER 5 Jumper and Connector Locations[...]

5-2 Mainboard Jumper and Connector Locations . . . . . . . . . 5-3 Clearing Password Check and BIOS Recovery . . . . . . . . . 5-5 Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 BIOS Recovery by Crisis Disk . . . . . . . . [...]

Jumper and Connector Locati ons 5-3 Jumper and Connector Locations Mainboard Jumper and Connector Locations 0 Figure 5-1. Mainboar d T op T able 5-1. Mainboar d T op Item Description Item Description 1 Keyboa rd Connector 5 Speaker Connector 2 T ouchpad Connector 6 CODEC Connector 3 Car d Reader Connecto r 7 Microphone Connector 4 Power Boa rd Conn[...]

5-4 Jumper and Connector Locations Figure 5-2. Mainboar d Bottom T able 5-2. Mainboar d Bottom Item Description Item Description 8 Bat tery Conn ector 16 USB Connector 9 DC C onnector 17 Microphone Connector 10 L VDS Connector 1 8 Headphone Connector 11 Fan Connector 19 Bluetooth Connector 12 CRT Connector 20 USB Connector 13 LAN Connector 21 HDD C[...]

Jumper and Connector Locati ons 5-5 Clearing Password Check and BIOS Recovery 0 This section provides users with the standar d operatin g procedures of clearing password and BIOS recove ry for the Aspire 534 9/5749/5749 Z. The machine provi des one Hardware Open Gap on main board for clearing passwor d check, and one hot key for enabling BIOS Recov[...]

5-6 Jumper and Connector Locations Clear CMOS Jumper 0 Figure 5-3. CMOS Jumper BIOS Recovery by Crisis Disk 0 BIOS Recovery Boot Block 0 BIOS Recovery Boot Block is a specia l block of BIOS. It is used to boot up the system with minimum BIOS initializa tion. Users can enable this feature to restore the BIOS firmware to a successful one once the pre[...]

Jumper and Connector Locati ons 5-7 Steps for BIOS Recove ry from USB Storage 0 NOTE: NOTE : Prior to performing the recovery , prepare a Crisis USB key . The Crisis USB key is created by executing the Crisis Disk program on another system with Windows 7 OS. T o Create a Crisis USB key , perform the following: 1. Format the USB storage disk using t[...]

5-8 Jumper and Connector Locations[...]

CHAPTER 6 FRU (Field Replaceable Unit) List[...]

6-2 Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16[...]

FRU (Field Repla ceable Unit) List 6-3 FRU (Field Replaceable Unit) List This chapter provides users with a FRU (F ield Replaceable Unit) listing in global configurations for the Aspire 5349/5749/57 49Z. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Autho rization). NOTE: NOTE : WHEN ORDERING FR U P ARTS[...]

6-4 F RU (Field Repla ceable Unit) List Exploded Diagrams 0 Figure 6-1. Upper & Lower Cover Exploded Diagram T able 6-1. Upper & Low er Co ver Exploded Diag ram No. Description Acer Part No. 1 Keyboard AEZR7R00010 2 Battery AHA63222483 3 Upper C a se 2HZRL T A TN00 4 ODD Mod ule 24ZRLCDTN10 5 CPU AJ0QACBUG03 1 2 3 4 5 6 7 8 10 9 11 12[...]

FRU (Field Repla ceable Unit) List 6-5 6 H DD Module 23ZRLHDTN20 7 Ba se Cover 2IZRLBA TN00 8 RAM (1GB) A TR31ABMF 33 9 RAM (4GB) A TR34AAM F04 10 WLAN 3WZRL WL TN00 11 Bluetooth 3XZRLBTTN00 12 Mainboard 20ZRLBU0000 T able 6-1. Upper & Low er Co ver Exploded Diag ram No. Description Acer Part No.[...]

6-6 F RU (Field Repla ceable Unit) List Figure 6-2. LCD Assembly Exploded Diagram T able 6-2. LCD Assembly Exploded Diagram No. Description Acer Part No. 1 LCD Bracket (R ight) LCD Bezel 3EZRLLBTN00 2 LCD Cover 3DZRLLCTN00 3 LED Panel AA0156B6033 4 LCD Hinge FBZRD005010 1 2 3 4 4[...]

FRU (Field Repla ceable Unit) List 6-7 FRU List 0 T a ble 6-3. FRU List Category Description Acer Part No. ADAPTER Adapter DEL T A 65W 19 V 1.7x5.5x11 Y ellow ADP-65VH BA, L V5, Low profile LED LF AP .06501.033 Adapter LITE-ON 65W 19V 1.7x5.5x11 Y ellow P A-1650-69AW , L V5, Low profile LED LF AP .06503.029 Adapter Chicony Power 6 5W 19 V 1.7x5.5x1[...]

6-8 F RU (Field Repla ceable Unit) List Lan Intel WL AN 100BN.HM WG Crane Peak 1x1 BGN KI.CNH01.002 Liteon Wireless LAN Atheros HB 125 1x1 BGN NI.23600.086 liteon WLAN 802.11 B/G/N WN6606LH-AA NI.23600.088 Foxconn Wirelss LAN Broadcom 43 13 1x1 BGN (HM) T77H194.00 NI.23600.07 6 Foxconn Wirelss LAN Atheros HB95 1x1 BGN (HM) T77H121.01 NI.23600.06 8 [...]

FRU (Field Repla ceable Unit) List 6-9 CABLE - FFC USB 50.NCE07.00 3 CABLE - FFC TP 50.NCE07.001 CASE/COVER/BRACKET ASSEMBL Y LOWER CASE 60.RR907.003 DUMMY CARD 42.TVM07.002 ODD BEZEL - SUPER MUL TI 42.NC E07.001 ODD BRACKET 33.PUM07.001 HDD BRACKET 33.NCE07.001 LCD BRACKET W/ HINGE - L 33.NCE07. 002 LCD BRACKET W/ HINGE - R 33.NCE07.003 T a ble 6-[...]

6-1 0 FRU (Field Rep la ceable Unit) List CCD Liteon CAMERA 10P2SF005 (0.3 M)LOE AM.21400.078 CPU/PROCESSOR CPU Intel C ore i3 i3-231 0M PGA 2.1G 35W 2/4-QS KC.23101.DMP CPU Intel C ore i3 i3-233 0M PGA 2.2G 35W 2/4-QS KC.23301.DMP CPU Intel Core i3 i3- 2350M PGA 2.3G 35W 2/4 -QS KC.23501.DMP CPU Intel Penti um Dual-Core B940 PGA 2. 0G 35W DDR3-133[...]

FRU (Field Repla ceable Unit) List 6-1 1 ODD P ANA SONIC Super-Multi DRIVE 12.7mm T ray DL 8X UJ8B0 LF W/O bezel SA T A (HF + ZP) Foxconn Y entai Facotry KU.00807.078 ODD P ANA SONIC Super-Multi DRIVE 12.7mm T ray D L 8X UJ8B0AW LF+HF W/O bezel SA T A (Win7) KU.00807.079 ODD HLDS Super-Multi DRIVE 12.7 mm T ray DL 8X GT32N (R5-2) LF W /O bezel SA T[...]

6-1 2 FRU (Field Rep la ceable Unit) List HDD TOSHIBA 2.5" 5400rpm 750 GB MK7559GSX, 375G/P , Capricorn BS, 4K drive SA T A 8MB LF+HF F/W:GNDD3J KH.75004.001 HDD WD 2.5" 5400rpm 250GB WD2500BPVT -22JJ5T0, ML320S-AF2 , 320G/P , 4K drive SA T A 8MB LF+HF F/W:01.0 1A01 KH.25008.030 HDD WD 2.5" 5400rpm 320GB WD3200BPVT -22JJ5T0, ML320S-A[...]

FRU (Field Repla ceable Unit) List 6-1 3 PCH HEA T SINK 60.PUM07. 006 KEYBOARD Keyboard ACER AC7T_A10 B AC7T Internal 17 Standard 103KS Black US Internatio nal T exture KB.I170A.14 3 K/B(UI)ZR7(AEZR 7R00,3B)JMO KB.I 170A.143 Keyboard ACER AC7T_A10 B AC7T Internal 17 Standard 104KS Black UK T exture KB.I170A.143 K/B(UK)ZR7(AEZR7E0 0,3D)JMO KB.I170 A[...]

6-1 4 FRU (Field Rep la ceable Unit) List MEMOR Y Memory NANY A SO-DIM M DDRIII 1333 1GB NT1GC64BH4B0PS-CG LF 128*16 0.055 um KN.1GB 03.034 Memory KINGSTON SO-DIMM DDRIII 1333 1GB ACR1 28X64D3S 1333C9 L F 128*8 0.065um KN.1GB07.004 Memory UNIFOSA SO-DI MM DDRIII 1333 1GB GU672203EP0200 LF 12 8*8 0.065um KN.1GB0H.017 Memory NANY A SO-DIM M DDRIII 13[...]

FRU (Field Repla ceable Unit) List 6-1 5 BASE FOOT RUBBER REAR 47.NCE07.004 MYLAR COVER LOGO MYLAR 40.RR907.002 ZRD BASE S UB ASSY JE S.P 60.NCE07.002 TP PROTECT MYLAR 47.R6Z07.00 4 LCD SCREW MYLAR 47.R6Z07.00 3 SPEAKER SPEAKER 23.RR907.00 1 T a ble 6-3. FRU List Category Description Acer Part No.[...]

6-1 6 FRU (Field Rep la ceable Unit) List Screw List 0 T a ble 6-4. Screw List CA TEGOR Y Description Acer Part No. SCREW M3*0.5+3 .5I 86.TDY07.00 3 SCREW M2.5*6-I(BNI)(NYLOK) 86.A08V7.004 SCREW M2.5 X4-I-NYLOK K 86.T23V7. 009 SCREW M2.5*6-I(BNI)(NYLOK) 86.A08V7.004 SCREW M2.0*3. 0- I(BKAG)(NYLOK IRON 86.ARE07.002[...]

CHAPTER 7 Model Definition and Configuration[...]

7-2 Aspire 5349 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 Aspire 5749Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 Aspire 5749 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7[...]

Model Definition a nd Configuration 7-3 Model Definition and Configuration Aspire 5349 0 T able 7-1. RO, Description Model RO Country Acer Part No Desc ription AS5349-B802 G50Mikk TWN GCTWN LX.RR902.008 AS5349-B802G5 0Mikk W7HP64ASTW1 MC UMACkk_3 1*2G/500/BT/ 6L2.2/2R/CB_GN_ 0.3C_AN_TC41SP1 AS5349-B802 G50Mikk AAP Korea LX.RR90 2.007 AS5349-B802G50[...]

7-4 Model Definition and Con figu ration AS5349-B802 G32Mikk EMEA Middle East LX.RR908.001 AS5349-B802G32Mikk EM W7ST32EMASME1 MC UMACkk_3 1*2G/320/6L2 .2/2R/CB_GN_0.3 C_AN_ARA1SP1 AS5349-B804 G50Mikk EMEA Germany LX.RR902.003 AS5349-B804G50Mikk W7HP64ASDE1 MC UMACkk_3 1*4G/500_L/6L2.2/ 2R/CB_GN_0. 3C_AN_DE11SP1 AS5349-B802 G25Mikk AAP Japan LX.RR9[...]

Model Definition a nd Configuration 7-5 Aspire 5749Z 0 T able 1-2. RO, Description Model RO Country Acer Part No Description AS5749Z-B95 3G32Mikk EMEA Russia LX.RR 801.002 AS5749Z-B9 53G32Mikk W7HB64RUA SRU1 MC UMACkk_3 2G+1G/320/6L2.2/2R /CB_GN_0. 3C_AN_RU11SP1 AS5749Z-B95 4G32Mikk EMEA Serbia/Bosni a- Herzegovina LX.RR801.001 AS5749Z-B9 54G32Mikk[...]

7-6 Model Definition and Con figu ration AS5749Z-B94 2G25Mikk AAP J apan LX.RR8 02.004 AS5749Z-B942 G25Mikk W7HP64AJP 1 MC UMACkk _3 1*2G/250/BT/ 6L2.2/2R/CB_GN_ 0.3C_outer_AN_JA11SP1 _CA92 5 AS5749Z-B94 2G32Mikk AAP J apan LX.RR8 02.003 AS5749Z-B942 G32Mikk W7HP64AJP 1 MC UMACkk _3 1*2G/320/BT/ 6L2.2/2R/CB_GN_ 0.3C_outer_AN_JA11SP1 _CA92 3 AS5749Z[...]

Model Definition a nd Configuration 7-7 Aspire 5749 0 T able 1-3. RO, Description Model RO Country Acer Part No Description AS5749-2333 G32Mikk EMEA Russia LX.RR701.002 AS5749-2333G32Mikk W7HB64RUA SRU1 MC UMACkk_3 2G+1G/320/6L2.2/2R /CB_GN_0. 3C_AN_RU11SP1 AS5749-2334 G50Mikk EMEA Spain LX.RR702.00 2 AS5749-2334G50Mikk W7HP64ASES1 MC UMACkk_3 2*2G[...]

7-8 Model Definition and Con figu ration[...]

CHAPTER 8 T est Compatible Components[...]

8-2 Microsoft® Windows® 7 Environmen t Test . . . . . . . . . . . 8-4[...]

T est Compatible Comp onents 8-3 T est Compatible Components This computer’ s compatibility is te sted and verified by Acer’ s internal testing department. All of its sys tem functions are tested under Windows ® 7 environment. Refer to the following lists for components, adapter cards, and periph erals which have passed these tests. Re gar din[...]

8-4 T est Compatible Comp one nts Microsoft ® Windows ® 7 Environment T est 0 T able 1-1. T est Compatible Com ponents Ve n d o r Ty p e Description Acer Part No. Adapter 10001023 LITE-ON 65W Adapter LITE-O N 65W 19V 1.7x5.5x11 Y ellow P A-1 650-69A W , L V 5, Low profile LED LF AP .06503.029 60016453 CHICONY POWER 65W Adapter Chicony Power 65W 1[...]

T est Compatible Comp onents 8-5 Blueto oth 10001018 HON HAI BT 4.0 BT 4.0 Foxconn Atheros BU22 BH.21100.017 10001018 HON HAI BT 4.0 BT 4.0 Foxconn BCM 20702 BH.21100.018 10001018 HON HAI BT 3.0 Foxconn Bluetooth A TH BU12 BH.21100.011 10001018 HON HAI BT 3.0 Foxconn Bluetooth BRM 2070 (T77H114 .01) BT 3.0 BH.21100.010 10001018 HON HAI BT 2.1 Foxco[...]

8-6 T est Compatible Comp one nts CPU 10001067 INTEL Ci32310M CPU Intel Core i 3 i3-2310M PGA 2.1G 35W 2/4 KC.23101.DMP 10001067 INTEL Ci32330M CPU Intel Core i 3 i3-2330M PGA 2.2G 35W 2/4 KC.23301.DMP 10001067 INTEL PMDB940 CPU Intel Pentium Dual -Core B940 PGA 2.0G 35W DDR3-1 333 KC.94001.DPB 10001067 INTEL PMDB950 CPU Intel Pentium Dual -Core B9[...]

T est Compatible Comp onents 8-7 60002005 HGST SG N320GB5.4KS HDD HGST 2.5" 5400 rpm 320GB HTS543232 A7 A384, Eagle B7, 320G/P SA T A LF+HF F/W :A60W KH.32007.013 60001994 WD N320 GB5.4KS_ 4K HDD WD 2.5" 5400rpm 3 20GB WD3200BPVT -22JJ5T0, ML320S-AF2, 320G/ P , 4K drive SA T A 8MB LF+HF F/W :01.01A01 KH.32008.024 60002036 SEAGA TE N500GB5[...]

8-8 T est Compatible Comp one nts 60001922 TOSHIBA DI GI N750GB5.4KS_ 4K HDD TOSHIBA 2.5" 5400rpm 750GB MK7559GSXP , 750G, Capricorn 3BS SA T A 8MB LF+HF F/W :GN001A for exteral HDD market only KH.75004.003 60002005 HGST SG N750GB5.4KS_ 4K HDD HGST 2.5" 5400rpm 750GB HTS547575A9 E384, Jet B, 375G/P SA T A 8MB LF F/W :DA3872 KH.75007.004 6[...]

T est Compatible Comp onents 8-9 60004864 DARFON AC7T_A10B Keyboard ACER AC7T _A10B AC7T Internal 17 Standard Blac k NONE Y2010 Acer T exture KB.I170A.143 LAN 10017383 Atheros AR8158L Atheros AR8158L NI.22400.0 58 LCD 60003316 AUO NLED15.6WXG AG LED LCD AUO 15.6"W WXGA Glare B156XW02 V6 LF 200nit 8ms 400:1 LK.15605.019 60002215 SAMSUNG NLED 15[...]

8-1 0 T est Compatible Comp one nts 60024207 KINGSTON-F AR EAST SO4GBIII13 Memory KINGSTON SO-D IMM DDRIII 133 3 4GB ACR512X64D 3S13C9G LF+H F KN.4GB07.001 60004668 ELP IDA SO4GBIII13 Memory ELPIDA SO -DIMM DDRII I 1333 4GB EBJ41UF8BCS0-DJ- F LF 256*8 46nm KN.4GB09.002 60001993 NANY A SO2GBIII13 Memory NANY A SO-DIMM DDRIII 1333 2GB NT2GC64B8HC0NS-[...]

T est Compatible Comp onents 8-1 1 60001535 P ANA SONIC NSM8XS ODD P ANASONIC Super-Mu lti DRIVE 12.7mm T ray DL 8X UJ8A0 LF W/O bezel SA T A (HF + Windows 7) Foxconn Y entai Facotry KU.00807.075 60001535 P ANA SONIC NSM8XS ODD P ANASONIC Super-Mu lti DRIVE 12.7mm T ray DL 8X UJ8B0 LF W/O bezel SA T A (HF + ZP) Foxconn Y entai Facotry KU.00807.078 [...]

8-1 2 T est Compatible Comp one nts 10000105 WNC PIF A PIF A LZ.23500.006 Wireless LAN 10001067 INTEL 3rd WiFi 1x1 BGN Lan Intel WLAN 100BN.HMWG Crane Peak 1x1 BGN KI.CNH01.002 10001023 LITE- ON 3rd WiFi 1 x1 BGN Liteon Wireless LAN Atheros HB125 1x 1 BG N NI.23600.0 86 10001023 LITE- ON 3rd WiFi 1 x1 BGN Liteon Wireles s LAN Reltek RTL8188C E 1x1 [...]

CHAPTER 9 Online Support Information[...]

9-2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3[...]

Online Support In formation 9-3 Online Support Information Introduction 0 This section describes on line technical support se rvices availa ble to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch of fice. Acer Branch Offices and Regional Bu siness Units ma y acces[...]

9-4 Online Support Inform ation[...]