Acer 5710G manual

` Aspir e 5710/5710G/5310/5310G Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for th e updates made on Aspire 5710/5710G/5310/531 0G Series service guide. Date Chapter Up dates[...]

III Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer language, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the [...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rma tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGUR A TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance product c[...]

VI[...]

Chapter 1 1 1 1 Features Operating system • Windows Vista™ Home Premium • Windows Vista™ Home Basic Plat form • Intel Centrino Duo mobil e technology , featuring: • Intel Core™2 Duo processor T7200/T7400/T 760 0 (4 MB L2 cache, 2/2.16/2.33 GHz, 667 MHz FSB); or T5500/T5600 (2 MB L2 cache, 1.66 GHz/1.83 GHz, 667 MHz FSB), supporting In[...]

2 Chapter 1 • Optical drive options: • HD-DVD drive (for selected models) • DVD-Super Multi double-layer drive (for selecte d models) • 5-in-1 card re ader , supporting Se cure Digital (SD), MultiMediaC ard (MMC), Memory Stick ® (MS), Memory S tick PRO TM (MS PRO), xD-Picture Card TM (x D) Audio • Dolby-certified surround sound system wi[...]

Chapter 1 3 • 2-hour rapid charge system-off • 3-hour charge-in-use I/O Port s • ExpressCard™/54 slot • 5-in-1 card reader (SD™/MMC/MS/MS PRO/xD) • Four USB 2.0 ports • External display (VGA) port • S-video/TV -o ut (NTSC/P AL) port • Headphones/speaker/line-out port with S/PDIF support • Microphone-in jack • Headphones port[...]

4 Chapter 1 • Operating: 20%~80% • Non-operating: 20% ~80% System compliance • Wi-Fi • ACPI • Mobile PC 2002 • DMI 2.0 NOTE: The specifications listed above are for referen ce onl y . The exact configura tion of your PC depends on the model purchased .[...]

Chapter 1 5 System Block Diagram[...]

6 Chapter 1 Board Layout T op View 1 JP1 LCD Connector 8 JP2 Mainboard to Button Board Connector 2 JP3 S peaker (Left) Connector 9 JP36 Mainboard to LED Board Connector 3 JP34 S peaker (Right) Connector 10 JP9 PCI Express Card Socket 4 JP4 Internal MIC Connector 1 1 LED1 Power/Suspend LED 5 U5 South Bridge (ICH7M) 12 LED2 Battery Charge/Discharge L[...]

Chapter 1 7 Bottom View 1 PJP1 DC-in Power Jack 12 JP27 SA T A HDD Connector 2 PJP2 Battery Connector 13 U23 North Bridge (945GM/PM / 943GML) 3 JP14 CRT Connector 14 U29 V olume Control 4 JP25 ODD Connector 15 JP28 DDRII Memory Socket 5 JP19‘ Mini Card (TV -Tuner) Socket 16 JP29 DDRII Memory Socket 6 JP17 MDC Connector 17 U33 Audio Codec Controll[...]

8 Chapter 1 Your Acer Notebook Tour After knowing your computer features, let us show you around your new Aspire computer . Front Vi ew # Icon Item Description 1 Acer Crystal Eye Web camera for video communication (for selected models). 2 Power button T urns the computer on and off. 3 Acer Arcade Launches the Acer Arcade application. 4 Wireless com[...]

Chapter 1 9 Closed Front View Lef t Vi ew 7 T ouchpad T ouch-sensitive pointing d evice which functions like a computer mouse. 8 Click buttons (left, center , an d right) The lef t and right buttons function like the left and right mouse buttons. 9 Microphone Internal microphone for sound recording. 10 Display screen Also called Liquid-Crystal Disp[...]

10 Chapter 1 Right Vi ew # Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. 2 External display (VGA) port Connects to a display device (e.g., external monitor , LC D pro jector). 3 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000- based network (for selected models). 4 2 USB 2.0 port Conne[...]

Chapter 1 11 Rear view Base view 2 Optical drive Internal optical drive; accept s CDs or DVDs (slot-load or tray-load depending on model). 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the optical disk from the drive. 5 Emergency eject hole Ejects the optical drive tray when the comp[...]

12 Chapter 1 Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the compute r cover is closed up. NOTE: 1. Charging: The light shows amber when th e battery is charging. 2. Fu lly charged: The light shows green when in AC mode. 3 Battery lock Locks the battery in position. 4 Hard dis[...]

Chapter 1 13 Easy-Launch Buttons T o the top of the keyboard there are four easy-laun ch butto ns: Web browser , mail, arcade buttons and an Empowering Key “ . Press “ “ to ru n the Acer Empowering T echnology . T he mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. T o set the Web browser and[...]

14 Chapter 1 NOTE: When using the touchpad, keep it - and your fing er s - dry and clean. The touchpad is sensitive to finger movements; hence, the lig hter the touch, the bette r the response. T apping too hard will not increase the touchpad’s responsiveness. Function Left Button (1) Right Button (4) Main touchpad (2) Center butto n (3) Execute [...]

Chapter 1 15 Using the Keyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, one Windows key and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which yo u can to ggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated by [...]

16 Chapter 1 Windows Keys The keyboard has one key that perfo rms Windows-specific functions. Hot Keys The computer employs hotkeys or key combinations to access most of the computer ’s controls like screen brightness, volume output, and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in [...]

Chapter 1 17 Special Key Y ou can locate the Euro symbol and US dollar si gn at th e upper-center and/or bottom-right of your keyboard. To t y p e : The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the <> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> symbol at [...]

18 Chapter 1 The US dollar sign 1. Open a text editor or word processor. 2. Either directly press the <> key at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the upper-center of the keyboard. NOTE: This function varies by the operating system version.[...]

Chapter 1 19 Acer Empowering Technology Acer ’s innovative Empowering T echnology makes it easy for you to ac ce ss frequently used functions and manage your new Acer notebook. It f eatures the following handy utilities: T Acer eNet Ma nagement hoo ks up to location-based networks intellige ntly . T Acer ePower Mana g em e nt extends battery powe[...]

20 Chapter 1 Acer eNet Management Acer eNet Management helps you to quickly and eas ily connect to both wired and wireless networks in a variety of locations. T o access this utility , either click on th e “ Acer eNet Manage ment ” icon on your notebook, or start the program from the S tart menu. Y ou also have the option to set Acer eNet Manag[...]

Chapter 1 21 Acer ePower Management Acer ePower Management features a straightforward user in terface. T o l aunch it, select Acer ePower Management from the Empowe ring T echnology interface . AC Mode (Adapter mode) The default setting is “Maximum Performance.” Y o u can adjust CPU speed, LCD brightness and other settings, or click on buttons [...]

22 Chapter 1 Battery st atus For real-time battery life estimates based on curre nt usage, refer to the time shown in the “Remai ning Battery Life” field. For additional power options, click “ More Power Options ”.[...]

Chapter 1 23 Acer eAudio Management Acer eAudio Manageme nt allows you to easil y control the enhan ced sound effects of Dolby® Home T heater™ on your system. Select "Movie" or "Game" mode to ex peri ence the awesome realism of 5.1-channel surrou nd sound from just 2 speakers, via D olby Virtual S peaker technology . "Mu[...]

24 Chapter 1 Acer ePresentat ion Management Acer ePresentation Management lets y ou proj ect your computer ’s display to an external device or project using the hot key: Fn + F5. If auto- detection hardware is implemented in the system, your system display will be automatically switched ou t whe n an exter nal display is connected to the system. [...]

Chapter 1 25[...]

26 Chapter 1 Acer eLock Management Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy drives to ensure that data cannot be st olen while your noteboo k is unattended. T Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers[...]

Chapter 1 27 Acer eRecovery Management Acer eRecovery Management is a powerf ul utility that d oes away with t he need for reco very disks provided by the manufacturer . The Acer eRecovery Management utility occupi es spac e in a hid den partition on your system’s HDD. User-created backups are stored on D: drive. Acer eRecovery Management provi[...]

28 Chapter 1 Acer eSettings Management Acer eSettings Manage ment allows you to insp ect hard ware specific ati ons and to monitor the system health status. Furthermore, Acer eSettings Management enables you to opti mize your Windows operating system , so your computer runs fast er , smoother a nd better . Acer eSettings Manage ment also: T Provide[...]

Chapter 1 29 Launching the Acer Cryst al Eye T o launch the Acer Crystal Eye, double click on the Acer Cryst al Eye icon on the screen. OR Click S tart > All programs > Acer > Acer Crystal Ey e. The Acer Crystal Eye capture windo w appears. Changing the Acer Crystal Eye resolution T o change the capture resolution, click the displayed reso[...]

30 Chapter 1 Using the System Utilities NOTE: The system utilities work unde r Microsoft Windows XP only . Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. T o enable the dual monitor feature of the note book, firs t ensure that the second moni tor is connected, then select St art, Control Panel, Disp[...]

Chapter 1 31 NOTE: Please ensure that the resol ution setting of the second monitor is set to the manufacturer's recommended value. Launch Manager Launch Manager allo ws you to set the four easy-l aunch buttons (see their lo cations mentioned in “Easy- Launch Buttons”). Y ou can access the Launch Manager by clicking S t art > All Progra[...]

32 Chapter 1 Hardware Specifications and Configurations NOTE: If you need to check PXE version, press F2 to ente r BIOS then enable boot fr om LAN function. After that, power off the system and remove the HDD. Last, reboot the laptop. Then you wil l see PXE version displaying on the s creen. Processor Item Specification CPU type Intel ® Core TM 2 [...]

Chapter 1 33 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be reversed. System Memory Item Specification Memory controller Built-in Intel ® 945GM/PM /943GML Memory size 0MB (no on-board memory) DIM[...]

34 Chapter 1 Data throughput 1 1~54 Mbps Protocol 802.1 1a+b+g+Draft-n/802.1 1a+b+g/802.1 1b+g Interface PCI Hard Disk Drive Interface Item V endor & Model Name HGST HTS54168 0J9S A00 Seagate ST98081 1AS T osh iba MK8037 GSX WD WD800BEVS- 22RST0 HGST HTS541612J9 SA00 Seagate ST9120822 AS T oshiba MK1237GSX WD WD1200BEVS- 22RST0 HGST HTS541616J9[...]

Chapter 1 35 Applicable disc format Support disc formats 1. Reads data in each CD-ROM, CD-ROM XA, CD-1, Video CD, CD-Extra and CD-T ext 2. Reads data in Photo CD (single and Multi-session) 3. Reads standard CD-DA 4. Reads and writes CD-R discs 5. Reads and writes CD-RW discs 6. Reads and writes in each DVD+R/RW (V er . 1.1) 7. Reads data in each DV[...]

36 Chapter 1 Supports ZV (Zoomed Video) port No ZV support Supports 32 bit CardBus Y es System Board Major Chips Item Controller Core logic Intel ® PM945/ GM945/ GML943+ICH7M (north br idge) LAN Broadcom 5787 USB 2.0 Built in ICH7M Super I/O controller NS 87383 MODEM Foxconn Delphi-AM3 3.3v Foxconn Delphi 3.3v Bluetooth Foxconn Bluetooth ® 2.0+ED[...]

Chapter 1 37 LCD 15.4” in ch Item S pecification V endor & model name LPL LP154WX4- TLB2 (G) CMO N154I2- L05 GLARE AUO B154EW02 V7(G) SAMSUNG L TN154A T01- 001(G) Screen Diagonal (mm) 15.4 inches 15.4 inches 15.4 inches 15.4 inches Active Area (mm) 304.1x22 8.1 304.1x228.1 304.1x228.1 Display resolution (pixels) 1280x80 0 WXGA 1280x800 WXGA 1[...]

38 Chapter 1 Maximum input AC current 1.7A at 100V AC Inrush current 220A max peak at 240V AC and no damage Efficiency 82% min. @1 15V AC input full load System Power Manag ement ACPI mode Power Management Mech. Off (G3) All devices in the system are turned off completely . Soft Of f (G2/S5) O S initiated shutdown. All devices in the system are tur[...]

Chapter 2 39 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup . Ple ase [...]

40 Chapter 2 Navigating the BIOS Utility There are five menu options: Informati on, Ma in, Security , Boot, and Exit. Follow these instructio ns: q T o choose a menu, use the cursor left/right keys ( zx ). q T o choose a parameter , use the cursor up/down keys ( wy ). q T o change the value of a parameter , press p or q . q A plus sign (+) indicate[...]

Chapter 2 41 Information NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype / CPU S peed Display the CPU type and speed of the syste m. IDE0 Model Name Displays the model name of the HDD installed on the primary IDE master . IDE0 Model Name Displays the serial number of the HDD installed on the primary ID[...]

42 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basi c setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for your reference only . Actual values may differ . PhoenixBIOS Setup Utility Information Item Specific Help <Ta[...]

Chapter 2 43 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device will not be shown if the device control is set to disabled. This is because the user is not allowed to control the settings in these cases. Parameter Description Format/O [...]

44 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mputer from unautho ri zed use. PhoenixBIOS Setup Utility Item Specific Help Supervisor Pass w ord Is : User Pass w ord Is : Clear Set Supervisor Pass w ord Set User Pass w ord Pass w ord on boot : [ Disabled ] Supervisor Pass w ord controls acce[...]

Chapter 2 45 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the system halts. Don’t fo rget your password. If you forget your p assword, you ma y have to return your notebo ok computer to [...]

46 Chapter 2 Removing a Password Follow these steps: 1. Use the w and y keys to highlig ht the Set Superviso r Password parameter and press the e key . The Set Supervisor Password box appears: 2. T ype the current pa ssw or d in the Enter Curren t Password field an d pr ess e . 3. Press e twice without typing anything in the Enter New Password and [...]

Chapter 2 47 If the current password entered does not match the actual current password, the screen will sho w you the Setup W arning. If the new password and confirm new password strings do not match, the screen will display the following message.[...]

48 Chapter 2 Boot The Boot screen allo ws the user to decide the order of boot devices to load the operating system. Bootable devices includes the di skette drive in module b ay , t he onboard hard disk drive, and the CD-ROM in module bay . PhoenixBIOS Setup Utility Information Item Specific Help Use < > or < > to select a device , then[...]

Chapter 2 49 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit the utility and save your change s to CMOS. Exit Discarding Changes Exit the utility w ithout saving setup data to CMOS. L[...]

50 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following con ditions: q New versions of system programs q New features or options q Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cr[...]

Chapter 3 53 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble the computer , you need the following tool s: q Wrist grounding strap and conductive mat for preventing electrostatic discharge q Small Philips screw driver q Philips screwdriver q Plastic fl[...]

54 Chapter 3 General Information Before Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack.[...]

Chapter 3 55 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequen ce and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

56 Chapter 3 Screw List Item Description Part Number A SCREW M2.5*3(NL) 86.T A VV5.001 B SCREW M2.5*6(NL) 86.T A VV5.002 C SCREW M2.5*10(NL) 86.T A VV5.003 D SCREW M2.5*15(NL) 86.T A VV5.004 E SCREW M2*2.2 86.T A VV5.005 F SCREW M2*3(NL) 86.T A VV5.006 G S CREW M2*4 86.T A VV5.007 H SCREW M3*4(NL) 86.T A VV5.008 I SCREW D-SUB 4#X40* 1/5-NI (NL) 86.[...]

Chapter 3 57 Removing the Battery Pack 1. Unlock the battery lock (move the battery lock to the unlock position as shown). 2. Slide the battery release latch then remove the battery .[...]

58 Chapter 3 Removing the HDD Module/Memory/W i reless LAN Card/Modem Card/TV T uner Card/System Fan/Thermal Module s/VGA Board/CPU/Keyboard and the LCD Module Removing the HDD Module 1. Remove the two screws fastening the HDD cover . 2. Detach the HDD cover from the main unit. 3. Pull the ta b to rem ov e the HDD module in th e di re cti o n of th[...]

Chapter 3 59 Removing the W ireless LAN Card & Modem Card 1. Disconnect the two anten nae from the wireless LAN card. 2. Remove the two screws fastening the wireless LAN card. 3. Then take out the wireless LAN card from the main unit. 4. Remove the two screws fastening the modem card and detach the modem ca rd from the main board. 5. Disconnect[...]

60 Chapter 3 3. Remove the four spring screws holding the C PU thermal module. 4. Then detach the CPU thermal module as shown. 5. Use a flat screwdriver to release the CPU lock (Turn counter clock-wire). 6. Remove the CPU from the CPU socket carefully . Removing the Keyboard and LCD Module 1. T urn the notebook over . 2. Remove the four screws secu[...]

Chapter 3 61 8. Pull the wireless LAN antennas free from the main unit as shown. 9. Remove the four screws securing the hinges. 10. Detach the LCD module from the main unit.[...]

62 Chapter 3 Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Remove the screw fastening the O DD from the bottom of the notebook. 2. Push the ODD mod ule outwards and gently pull it out as shown. 3. Press and release the PC dummy card from the PC slot as shown. 4. Then press the release the memory du[...]

Chapter 3 63 7. Disconnect the touchpad FFC, left speaker cable, bu tton board FFC, and LED board FFC fro m the main board. 8. Carefully detach the upper case asse mbly from the lower case assembly . Disassembling the Lower Case Ass embly 1. Disconnect the USB cable from the main board. 2. Remove the screw fastening the USB board and take out the b[...]

64 Chapter 3 9. Disconnect the RJ-1 1 cable fro m the main board. 10. Remove the RJ-1 1 jack from the lower case. 11 . Remove the two screws fastening the main bo ard to the lower case. 12. Detach the main board from the lower case as shown. 13. T urn the main board over , then remove th e DC-in co nnector from the board as shown.[...]

Chapter 3 65 Disassembling the Up per Case Assembly 1. T urn the upper case over . 2. Remove the two screws fastening the button board. 3. Detach the button board with FFC from the upper case as shown. 4. Remove the two screws fastening the LED board. 5. Detach the LED board with FFC from the upper case as shown. 6. Remove the two screws fastening [...]

66 Chapter 3 Disassembling the LCD Module 1. Remove the four screw rubbers as shown. 2. Then remove the four screws fastening the LCD beze l. 3. Detach the LCD bezel from the LCD module carefully . 4. Remove the four screws holding the LCD to the LCD panel. 5. Detach the CCD cable connector from the CCD board. 6. T ake out th e CCD module from the [...]

Chapter 3 67 10. Remove the four screws fastening t he left LCD bracket and detach it. 11 . Remove the four screws fastening the right LCD bracke t and detach it. 12. Disconnect the LCD cable from the rear side of the LCD.[...]

68 Chapter 3 Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws holding the HDD ( hard disk driv e) case; two on each side. 2. Carefully slide out the hard disk drive from the HDD ca se. Disassembling the ODD Module 1. Remove the three screws holding the optical bracket. 2. Then remove the optical bracket from[...]

Chapter 4 69 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptoms by atte mp[...]

70 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller , dr iver , or diskette. A write-ena bled , diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the drive[...]

Chapter 4 71 If any of these devices do not work, reconnect the cable connector and rep eat the failing operatio n. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to mai n board). 2. Go to the di[...]

72 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of th e power adapter cable. See the following figu re: 1. If the voltage is not correct , replace the power ad apter. 2. If the voltage is within the range, do the following: q Replace the System board. q If the problem [...]

Chapter 4 73 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in Control Panel 2. In Power Mete r , co nfirm that if t he parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery an d ad[...]

74 Chapter 4 For gotten Hard Disk Password When the user keys in the wrong password three times, an error messa ge appears. The user must n ow reset the password. 1. Make a note of the error code that is displayed with the error message. 2. Run unlock6.exe from the DOS pr ompt in the following fo rmat: unlock6 XXXXX 00 (XXXXX = HDD password error c[...]

Chapter 4 75 Power -On Self-T est (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in th[...]

76 Chapter 4 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Err or (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxx h (R:xxxxh, W:xx xxh) 070 Real T ime Clock Erro[...]

Chapter 4 77 Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS[...]

78 Chapter 4 Error Message List No beep Error Messages FRU/Action in Sequen ce No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 71.. Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. LED board. System board. No beep, power-on in[...]

Chapter 4 79 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify R eal Mode 03h Disable Non-Maskable Interru pt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with i nitial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values[...]

80 Chapter 4 46h 2-1-2-3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h T est keyboard 54h Set k[...]

Chapter 4 81 8Ch Initialize floppy controller 8Fh Determine number of A T A dr ives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2[...]

82 Chapter 4 D2h Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Mu lti Processor EAh Initialize OEM special code EBh Initialize PIC[...]

Chapter 4 83 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, the n reboot system. Reconnect the LCD connectors. Keyboard (if [...]

84 Chapter 4 Battery can’t be charged See “Check the Battery Pack” on page 73. Battery pack System board PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequ[...]

Chapter 4 85 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 87. Battery fuel gauge in Windows doesn’t go hig her than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until pow er off, then charge battery). Battery pack System[...]

86 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothin g to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do [...]

Chapter 4 87 Undetermined Problems The diagnostic proble ms does not identify which ad apter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the faili ng FRU (do not isolate non-defective FRU). NOTE: V erify th at all attached d[...]

88 Chapter 4[...]

Chapter 5 87 T op V iew 1 JP1 LCD Connector 8 JP2 Mainboard to Button Board Connector 2 JP3 S peaker (Left) Connector 9 JP36 Mainboard to LED Board Connector 3 JP34 S peaker (Right) Connector 10 JP9 PCI Express Card Socket 4 JP4 Internal MIC Connector 1 1 LED1 Power/Suspend LED 5 U5 South Bridge (ICH7M) 12 LED2 Battery Charge/Discharge LED 6 JP6 In[...]

88 Chapter 5 Bottom V i ew 1 PJP1 DC-in Power Jack 12 JP27 SA T A HDD Connector 2 PJP2 Battery Connector 13 U23 North Bridge (945GM/PM / 943GML) 3 JP14 CRT Connector 14 U29 V olume Control 4 JP25 ODD Connector 15 JP28 DDRII Memory Socket 5 JP19‘ Mini Card (TV -Tuner) Socket 16 JP29 DDRII Memory Socket 6 JP17 MDC Connector 17 U33 Audio Codec Contr[...]

Chapter 6 89 This chapter gives you the FRU (Field Repla ceable Unit) listing in global configurati ons of Aspire 5710/5710G/5310/5310G Series. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date information availa[...]

90 Chapter 6 Aspire 5710/5710G/5310/5310G Series Exploded Diagram Category No. Part Name and D escription Acer Part N o. ADAPTER ADAPTER 65W 3PIN DEL T A SADP- 65KB DF A , MP:Apr/12; Level IIII AP .06501.0 13 ADAPTER 65W 3PIN LITEON P A-1650- 02AC, Level IIII AP .06503.0 16 ADAPTER 90W 3PIN DEL T A ADP-90SB BBEA AP .09001.0 13 ADAPTER 90W 3PIN LITE[...]

Chapter 6 91 MINI WLAN/B INTEL 802.1 1 B/G KI.GLN01.005 MINI WLAN/B INTEL 802.1 1 A/B/G MOW1 (MM#872612) KI.GLN01.001 MINI WLAN/B INTEL 802.1 1 A/B/G MOW2 (MM#872612) KI.GLN01.002 MINI WLAN/B INTEL 802.1 1 A/B/G ROW (MM#872612) KI.GLN01.003 MINI WLAN/B INTEL 802.1 1 A/B/G JPN (MM#875652) KI.GLN01.004 MINI WLAN/B INTEL 802.1 1 4965AN G MOW1 (MM#8862[...]

92 Chapter 6 BLUE TOOTH CABLE 15.4 50.AHE02.003 USB CABLE 15.4 50.AHC02.001 POWER CORD US 3 PIN 27.T A VV5.001 POWER CORD EU 3 PIN 27 .T A VV5.002 POWER CORD AUS 3 PIN 27.T A VV5.003 POWER CORD UK 3 PIN 27.T A VV5.004 POWER CORD CHINA 3 PIN 27.T A VV5.005 POWER CORD SWISS 3 PIN 27.T A VV5.006 POWER CORD IT ALIAN 3 PIN 27.T A VV5.007 POWER CORD DENM[...]

Chapter 6 93 CPU INTEL CELERON M530 1.73G LF80537NE0301M QVGX A1 KC.N0001.530 CPU INTEL P-M DUAL CORE T2060 1.6G LF80539GE0251MSL9VX D0 KC.20601.DTP CPU INTEL P-M DUAL CORE T2080 1.73G LF80539GE0301M SL9VY D0 KC.20801.DTP CPU INTEL MEROM CORE 2 DUE T5300 1.73G 2M 533FSB SL9WE L-2 Tj85 KC.53001.DTP CPU INTEL MEROM CORE 2 DUE T5500 1.66G LF80537GF028[...]

94 Chapter 6 ODD BEZEL-SUPER MUL TI 42.AHE02.004 ODD BRACKET 15.4 33.AHE02.001 HD-DVD MODULE 6M.AHC02.003 HD-DVD DRIVE TOSHIBA TS-L802A VIST A 0F A AC05 KV .00101.002 ODD BEZEL-HD DVD 42.AHE02.005 ODD BRACKET 15.4 33.AHE02.001 HDD/HARD DISK DRIVE HDD SA T A 80G 540 0RPM HGST HTS541680J9SA00 SURUGA-B LF F/ W: C70P KH.08007.021 HDD SA T A 80G 5400RPM[...]

Chapter 6 95 KEYBOARD KEYBOARD 14_15KB-FV2 88KS WHITE US INTERNA TIONAL KB.INT00.036 KEYBOARD 14_15KB-FV2 88KS WHITE US INTERNA TIONAL HEBREW KB.INT00.037 KEYBOARD 14_15KB-FV2 89KS WHITE UK KB.INT00.038 KEYBOARD 14_15KB-FV2 89KS WHITE TURKISH KB.INT00.039 KEYBOARD 14_15KB-FV2 88KS WHITE THAILAND KB.INT00.040 KEYBOARD 14_15KB-FV2 89KS WHITE SWISS/G [...]

96 Chapter 6 KEYBOARD 14_15KB-FV2 88KS WHITE ARABIC/ENGLISH KB.INT00.069 LCD ASSY LCD MODULE 15.4 IN. WXGA GLARE FOR CCD W/ANTENNA 6M.AHC02.004 LCD 15.4 WXGAG LPL LP154WX4- TLB2 (G) 8ms 220nits Nanking LK.15408.025 LCD 15.4 WXGAG CMO N154I2-L05 Glare :220nits, 8ms 0.6mm/Asahi LK.1540D.017 LCD 15.4 WXGAG AUO B154EW02 V7(G) 8ms 220nits HW0A LK.15405.[...]

Chapter 6 97 ASSY LCD MODULE 15.4 IN. WXGA GLARE W/ANTENNA 6M.AH902.001 LCD 15.4 WXGAG LPL LP154WX4- TLB2 (G) 8ms 220nits Nanking LK.15408.025 LCD 15.4 WXGAG CMO N154I2-L05 Glare :220nits, 8ms 0.6mm/Asahi LK.1540D.017 LCD 15.4 WXGAG AUO B154EW02 V7(G) 8ms 220nits HW0A LK.15405.021 LCD 15.4 WXGAG AUO B154EW02 V7- HW1A 154 WX G 0F A LK.15405.023 LCD [...]

98 Chapter 6 HEA TSINKS CPU THERMAL MODULE 60.AHE02.009 VGA THERMAL (M71M)-DIS 60.AHE02.010 VGA THERMAL (M74M/M76M)-DIS T BD SPEAKERS SPEAKER R 15.4 23.AHE02.002 SPEAKER L 15.4 23.AHE02.003 ANTENNA ANTENNA R 15.4 50.AHE02.007 ANTENNA L 15.4 50.AHE02.008 MIC SET 15.4 23.AHE02.004 MISCELLANEOUS THERMAL DOOR FRONT RUBBER 15.4 47.AHE02.005 THERMAL DOOR[...]