Acer 5910 manual

Acer Aspire 5910 Notebook Computer Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the Acer CSD web site at http://csd.acer .com.tw Acer Aspire 5910 SG.book Page I Tuesday, May 29, 2007 11:40 AM[...]

II Revision History Refer to the table below fo r the updates ma de on this ve rsion of the Aspire 5910 No tebook C omputer Service Guide. Date Chapter Up dates Acer Aspire 5910 SG.book Page II Tuesday, M ay 29, 2007 11:40 AM[...]

III Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

IV Conventions The following textual conven tions are used in this service guide. SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives additional information related to the current topic. W ARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. CAUTION Gives precautio[...]

V Service Guide Coverage This Service Guide provides you with all technica l information relating to the BASIC CONFIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance produ ct competitiveness, your regional office MA Y have decided to extend the func tion ality of a machine ([...]

VI Acer Aspire 5910 SG.book Page VI Tuesday, May 29, 2007 11:40 AM[...]

VII T able of Contents System Tour 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Aspire Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Open Front View . . . . . . . . . . . . . . . . . . .[...]

VIII T able of Contents Removing the Touchpad Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Removing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Removing the Subwoofe[...]

Chapter 1 1 Features Y our Aspire 5910 is part of the Acer Gemstone line of notebook computers. It provides superio r computing performance and excellent a udio-visual experien ce in an all new sleek and elegant exte rior . NOTE: The features listed i n this section is for your re ference only . The exact conf igura tion of your Aspi re computer de[...]

2 Chapter 1 Audio T One speaker grill with L/R stereo speakers T One subwoofe r supporting low-freque ncy effects T T wo built-in stereo microphones supports beam fo rming, echo cancell ati on, and noise suppression technologies T Realtek ALC883 Azali a High Definition Audio Codec T Intel High Definition Audio (Intel HD Audio, integrated in the In [...]

Chapter 1 3 T Left panel ports t Kensington lock t Ethernet (RJ-45) t DVI-D t VGA (external monitor) t S-video/TV -ou t t USB 2.0 (2x) t IEEE 1394 t ExpressCard™/54 slot T Right panel ports t USB 2.0 (2x) t Modem (RJ-1 1) T Infrared port Status indicators T Power st atus T Battery charge level T HDD activity T Num Lock T Caps Lock Power subsystem[...]

4 Chapter 1 Software T Operating system options t Windows Vista™ Ultimate t Windows Vista Home Premium t Windows Vista Home Basic t Linpus Linux T System tools and utilities t Acer Empowering T echnology (eNet, ePower , eAudio , ePresentation, eDataSecurity , eLock, eRecovery , and eSettings Management) t Acer Crystal Eye t Acer PureZone t Acer G[...]

Chapter 1 5 Aspire Tour This section is a virtua l tour of your Aspire notebook’s interior and exterior componen ts. Open Front View Number Icon Item Description 1 Internal microphone Create sound record ing and conduct voice communication. Supports Acer PureZone audio technology . 2 Acer OrbiCam camera Conduct video communication. (for selected [...]

6 Chapter 1 Close Front View Number Icon Item Description 1 1 T ouchpad T ouch-sensitive pointing device which functi ons like a computer mouse. 12 Acer MediaT ouch keys For controlling playback in multimedia programs, including in Acer Arcade. 13 Acer Arcade key Press to launch the Acer Arcade program. 14 Acer Empowering key Press to launch the Ac[...]

Chapter 1 7 Left View Right View * Item location varies depending on the drive model. Number Icon Item Description 1 Kensington lock hatch Accepts a Kensington-compatible computer security lock. 2 Ethernet port (RJ-45) Connects to an Ethern et 10/100/1000-based network (selected model s). 3 DVI-D DVI-D port Connects to a display device with DVI-D i[...]

8 Chapter 1 Rear View Base View Number Icon Item Description 1 AC power indicator Lights up blue when the AC adapter is connected to the DC-in jack (AC power mode). 2 DC-in jack Connects to an AC adapter . 2 V entilation slots Enable the comp uter to stay cool, even after prolonged use. Number Icon Item Description 1 V enti lation slots and cooling[...]

Chapter 1 9 Status Indicators The computer has several status indicators for monitoring various system components and functions. Number Icon Indicator Description 1 Power Indicates the computer ’s power state. It lights up: T Blue when the computer is p owered on. T Flashing orange when the co mputer is in standby or hibernation mode. 2 Battery c[...]

10 Chapter 1 Easy-launch Keys On the left and right side of the keyboard are s pecial keys for launching commonly-used programs. * These keys are user-programmable. Run Launch Manager to configure them. Go to page 22 for instructions. Number Icon Indicator Description 1 WLAN key/indicator Press to enable/disable the wireless LAN function. This key [...]

Chapter 2 11 Phoenix TrustedCore Setup Utility Phoenix TrustedCore Setup Utility is a hardware confi guration program bui lt into your system's Basic Input/ Output System (BIOS). Since most systems are already properly co nfigured and optim ize d, there is normally no need to ru n this utility . Y ou will need to run this utility under the fol[...]

12 Chapter 1 Accessing the Setup Utility 1. T urn on the computer . If the computer is already turned on, save your dat a and close all open applications, then restart the computer . 2. During POST , press F2 . If you fail to press F2 before POST is completed, you will need to restart the computer . The first page to be displayed will be the Inform[...]

Chapter 1 13 Navigating Through the Setup Utility Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens of the Set up Utility . The table below lists these legend keys and their respective functions. Additional help information is availa ble on the Genera l Help window [...]

14 Chapter 1 Setup Utility Menus The Phoen ix BIOS Setup Utility has five m enus for configuring the various system functions. These include: • Informat ion •M a i n • Security • Boot • Exit Information The Information menu screen displays a summary of your com puter hardwa re information. Th ese information are necessary for troubleshoot[...]

Chapter 1 15 Main The Main menu screen allows you to configure the basic sy stem settings and view the memory allocations. Field Description Va l u e System T ime Set the system time. HH:MM:SS (hour:minute:second) System Date Set the system date. MM/DD/YYYY (month/day/year) System Memory Displays the size of system memory detected du ring boot-up. [...]

16 Chapter 1 Security The Security men u screen displays system passwords options to help safegu ard and pro tect your computer from unauthorized use. Field Description Va l u e Supervisor Password Is Indicates whether a supervisor password is in use (Set) or not (Clear). User Password Is Indicates whether a user password is in use (Set) or n ot (C[...]

Chapter 1 17 Setting a system password Note the following before you define a system password: • The maximum length of password contains eight alphanumeric character s—A - Z, 0 - 9, and ‘;’ (for a French keyboard). • System passwords are cas e-insensitive. • Password re-try is limited to three times. If user failed to enter the correct [...]

18 Chapter 1 T o change a s ystem password: 1. Press or to highlight an enabled password fi eld, th en press Enter . The password box appears. 2. T ype the original password, then press Enter . 3. T ype a new password, then press Enter . 4. Retype the new password to veri fy the first entry , then press Enter . Y ou will be prompted to save the new[...]

Chapter 1 19 5. Peel off the black t ape near the DIMM slot to expose the SW1 dip switch. 6. Locate the SW1 dip switch (G55). 7. Position the SWI dip switch to ON to clear all system passwords. 8. Reinstall the memory modules and the lower case cover . 9. T urn on the computer and press F2 during bootup to access the Setup Utility . 10. Press F9 to[...]

20 Chapter 1 Exit The Exit menu displays the several opti ons on ho w to quit from the Setup Utility . Select any of the exit options then press Enter . Option Description Exit Saving Changes Saves changes made and closes the Setu p Uti lity . Keyboard shortcut: F10· Exit Discarding Chang es Discards changes made and closes the Setup Utility . Loa[...]

Chapter 1 21 BIOS Flash Utility The BIOS flash memory upd ate is required unde r the following con ditions: T When there are new versions of system programs T When new hardware options are installed T When the BIOS has been corrupted and you need to re sto re it BIOS F lash P recautions T If you do not have a crisis recovery diskette at hand, creat[...]

22 Chapter 1 Launch Manager Launch Manager allows users to configure three of the easy-launch keys—Acer Empowering, Web browser , and Mail. To configure an easy-launch key: 1. Select Star t | All Programs | Launch Manage r . 2. Select which key to configure, then click the Add button opposite it. 3. Y ou can set the key to open a particular file [...]

Chapter 3 23 This chapter provides step-by -step instructions on how to disassemble the noteboo k computer for maintenance and troubleshooting purposes. Disassembly Tools In performi ng the disassembly p rocess, you will need the following tools: T Wrist-grounding strap and conductive mat for p reventing electrostatic discharge T Philips screwdrive[...]

24 Chapter 1 System Screw List Listed below are the screw types used in this sy stem, plus their corresponding part numbers. NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with their corresponding compon ents to avoid mismatches when putting back the components. Pre-disassembly Procedure[...]

Chapter 1 25 External Modules Disassembly External Modules Disassembly Flowchart Screw Ty p e Part Number A M2 x L8 BZN+NYLOK 86.00 D75.220 B M2 x L4 BZN 86.00A02.140 C M2.5 x L8 BZN+NYLOK 86.00E34.738 D M2 x L4 BZN+NYLOK 86.00E13.524 E M3 x L4 86.9A554.4R0 F M2 x L3 BZN+NYLOK 86.00E25.723 G M2 x L2.5 BZN+NYLOK 86.00D72.620 T urn off comput er and [...]

26 Chapter 1 Removing the SD Dummy Card 1. Push against the card, as if you were pushing it fu rther into the slot, letting the card spring ou t. 2. Pull the SD dummy card out of its slot. Removing the ExpressCard/54 Dummy Card 1. Push against the card, as if you were pushing it fu rther into the slot, letting the card spring ou t. Acer Aspire 5910[...]

Chapter 1 27 2. Pull the ExpressCard/54 dummy card out of its slot. Removing the Battery Pack 1. T urn the unit over with the base facing upward. 2. Slide the battery lock to the unlock position. 3. Slide the battery release latch to pop up the battery from its bay . Acer Aspire 5910 SG.book Page 27 T uesday, May 29, 2007 11:40 AM[...]

28 Chapter 1 4. Remove the battery pack from it s bay . Removing the Lower Case Cover 1. Remove the screws securing the lower case cover . 2. Pry the lower case cover from the main unit, then remove it. Step Ty p e Quantity Color To r q u e 1 M2 x L8 BZN+NYLOK 1 Black 1.6 kgf-cm +/-15% M2 x L4 BZN 7 Black 1.6 kgf-cm +/-15% M2.5 x L8 BZN+NYLOK 1 Bla[...]

Chapter 1 29 Removing the Memory Modules 1. Push out the latches on both sides of the exterior DIMM slot (DM1). 2. Remove the memory module from its slot. 3. Repeat steps 1 and 2 to remove the second memory module. Removing the WLAN Board 1. Peel off the end of the bar code tape securing the WLAN antennas. Acer Aspire 5910 SG.book Page 29 T uesday,[...]

30 Chapter 1 2. Disconnect the antennas from the WLAN board, then move them away from the board. 3. Remove the screws securing the WLAN board. 4. Remove the WLAN board from its slot (MINI1). Step Ty p e Quantity Color To r q u e 3 M2 x L4 BZN+NYLOK 2 Black 1.6 kgf-cm +/-15% Acer Aspire 5910 SG.book Page 30 T uesday, May 29, 2007 11:40 AM[...]

Chapter 1 31 Removing and Dismantling the HDD Assembly 1. Partly peel off the mylar tape ( 1 ) and use it to pull the HDD assembly from its connector ( 2 . SA T A1). 2. Remove the HDD assembly from the main unit. 3. Remove the screws on the HDD module shielding. Step Ty p e Quantity Color To r q u e 3 M3 x L4 2 Silver 3 kgf-cm +/-15% Acer Aspire 59[...]

32 Chapter 1 4. Remove the HDD module from its shielding. Removing and Dismantling the ODD Assembly 1. Remove the screw securing the ODD assembly to the m ain unit. 2. Use a plastic flat screwdriver to push the ODD assembly out of the main uni t, then slide it out of its bay . Step Ty p e Quantity Color To r q u e 1 M2.5 x L8 1 Black 3 kgf-cm +/-15[...]

Chapter 1 33 3. Detach the ODD bracket by re moving the screws that s ecu re it to the ODD module. Removing the Cooling Fan 1. Disconnect the fan cable from it s system board connector (F AN1). 2. Remove the screw securing the fan. Step Ty p e Quantity Color To r q u e 3 M2 x L3 BZN+NYLOK 2 Black 1.6 kgf-cm +/-15% Step Ty p e Quantity Color To r q [...]

34 Chapter 1 3. Remove the fan from the main unit. Removing the Heat Sink 1. Remove the screws securing the heat sin k (D isc rete model ). 2. Carefully pull the heat sink from its base, then remove it from the system board. Step Ty p e Quantity Color To r q u e 1 M2 x L4 BZN+NYLOK 4 Black 1.6 kgf-cm +/-15% M2 x L2.5 BZN+NYLOK 5 Black 1.6 kgf-cm +/[...]

Chapter 1 35 Removing the Processor 1. Use a flat screwdriver to turn the processor socket lock to the counter-clockwise to the unlock position (note the unlock icon). T orque value: 3 kgf-cm +/-15% 2. Partly peel off the processor bar code tape. 3. Hold the processor by its edges and remove it from its socket (U36). IMPORT AN T : When installing a[...]

36 Chapter 1 Removing the VGA Board 1. Remove the screws securing the VGA board to the system board. 2. Hold the VGA board by its edges and pull it from its slot (MXM1). Step Part Num ber and T ype Quantity Color To r q u e 1 M2 x L3 BZN+NYLOK 2 Black 1.6 kgf-cm +/-15% Acer Aspire 5910 SG.book Page 36 T uesday, May 29, 2007 11:40 AM[...]

Chapter 1 37 Main Unit Disassembly IMPORT AN T : T o prevent from scratching or damaging the LCD p anel, cover it with a pro tective film before disassembling the main unit. Main Unit Disassembly Flowchart Screw Ty p e Part Number C M2.5 x L8 BZN+NYLOK 86.00E34.738 D M2 x L4 BZN+NYLOK 86.00E13.524 F M2 x L3 BZN+NYLOK 86.00E25.723 H M2.5 x L12 BZN+N[...]

38 Chapter 1 Removing the Keyboard 1. Use a flat plastic screwd river to push the six tabs securing the keyboard to the upper case (U-case). 2. Pry the keyboard off to release it from th e upper case, t hen turn i t over the palmrest to gain access to the keyboard cable. 3. Disconnect the keyboard cable from its system board connector (KB1) to comp[...]

Chapter 1 39 Removing the Middle Cover 1. Open the LCD panel completely to facilitate the easy removal of the middle cover . 2. Use a plastic flat screwdriver to pry one end of the middle cover . Continue prying on the other side until the cover is released from the U-case. 3. Remove the middle cover from the main unit. Removing the LCD Module 1. P[...]

40 Chapter 1 2. Disconnect the LCD and internal microphone cables from their system board conne ctors (LCD1 , INTMIC1). 3. Close the computer lid and turn the unit over to the base side. 4. Remove the lower case screws securing the LCD modu le. 5. T urn the unit right side up and open the notebook lid ag ain. 6. Remove the hinge screws securing the[...]

Chapter 1 41 7. Detach the LCD module from the main unit. Proceed to page 55 for instructions on how to disassemble the LCD module. Removing the Power Board 1. Disconnect the power FPC cable from its power board connector (PWRCN1). 2. Remove the screws securing the power board. Step Ty p e Quantity Color To r q u e 2 M2 x L4 BZN+NYLOK 4 Black 1.6 k[...]

42 Chapter 1 3. Remove the power board from the upper case. Removing the Upper Case 1. Disconnect the following system cables from their connectors. t Empowering Key board cable (E_KEY1) t S peaker cable (SPKR1) Acer Aspire 5910 SG.book Page 42 T uesday, May 29, 2007 11:40 AM[...]

Chapter 1 43 t Power FPC cable (PWRCN1) t Launch board cable (LAUNCHCN1) t T ouchpad cable (TP AD1) t Media FPC cable (MEDIA1) Acer Aspire 5910 SG.book Page 43 T uesday, May 29, 2007 11:40 AM[...]

44 Chapter 1 2. T urn the unit over to the base side. 3. Remove the lower case screws securing the upp er case. 4. T urn the unit over again and remove the top upper case screws. 5. Pry the upper case from its lowe r case latches to r emove it. Step Ty p e Quantity Color To r q u e 4 M2.5 x L4 BZN+NYLOK 1 Black 3 kgf-cm +/-15% M2.5 x L8 BZN+NYLOK 1[...]

Chapter 1 45 Removing the Power FPC Cable T Remove the power FPC cable from the upper case. Removing the Speaker 1. Remove the screws securing the speaker . 2. Remove the speaker from the lower case. Step Ty p e Quantity Color To r q u e 1 M2 x L4 BZN+NYLOK 3 Black 1.6 kgf-cm +/-15% M2 X L2 NI 3 Silver 1.6 kg f-cm +/-15% Acer Aspire 5910 SG.book Pa[...]

46 Chapter 1 Removing the E-key Board 1. Disconnect the E-key board cable (E_KEY1). 2. Remove the screws securing the E-key board. 3. Remove the E-key board from the upper case. Step Ty p e Quantity Color To r q u e 2 M2 x L3 BZN+NYLOK 3 Black 1.6 kgf-cm +/-15% Acer Aspire 5910 SG.book Page 46 T uesday, May 29, 2007 11:40 AM[...]

Chapter 1 47 Removing the Launch Board 1. Remove the screws securing the launch board. 2. Remove the launch board from the upper case. Removing the Touchpad Board 1. Remove the screws securing the touchpad board bracket. Step Ty p e Quantity Color To r q u e 1 M2 x L4 BZN+NYLOK 2 Black 1.6 kgf-cm +/-15% Step Ty p e Quantity Color To r q u e 1 M2 x [...]

48 Chapter 1 2. Detach the touchpad FPC cable from the upper case adhesive tape. 3. Remove the touchpad board bracket from the upper case. 4. Disconnect the touchpad FPC cable. Acer Aspire 5910 SG.book Page 48 T uesday, May 29, 2007 11:40 AM[...]

Chapter 1 49 5. Carefully pry loose the touchpad board from the upper case to detach it. CAUTION: The touchpad board is glued to the upper case. Remo ve the touchpad board only if it is defective. Removing the Modem Board 1. Disconnect the Bluetooth cable from its system board connector (BLUE1). 2. Peel off the t ape protecting t he Bluetooth and m[...]

50 Chapter 1 3. Remove the screws securing the modem board. 4. Remove the modem board from its card reader boa rd connector (MDC1), th en disconnect the modem cable from the board. Removing the Bluetoot h Board T Remove the Bluetooth board from the lower case. Step Ty p e Quantity Color To r q u e 3 M2 x L3 BZN+NYLOK 2 Black 1.6 kgf-cm +/-15% Acer [...]

Chapter 1 51 Removing the Subwoofer 1. Disconnect the subwoofer cable from its system board connector (SPKR2). 2. Remove the subwoofer from the lower case. Removing the USB Board 1. Disconnect the USB FPC cable from it s system board connector (USBCN1). Acer Aspire 5910 SG.book Page 51 T uesday, May 29, 2007 11:40 AM[...]

52 Chapter 1 2. Disconnect the USB FPC cable from the its USB board connector . 3. Remove the screw securing the U SB board. 4. Remove the USB board from the lower case. Step Ty p e Quantity Color To r q u e 3 M2 x L4 BZN+NYLOK 1 Black 1.6 kgf-cm +/-15% Acer Aspire 5910 SG.book Page 52 T uesday, May 29, 2007 11:40 AM[...]

Chapter 1 53 Removing the System Board 1. Disconnect the DC-in cable from its system board c onnector (DC1). 2. Remove the screws securing the system board and the card reader board to the lower case. 3. Carefully remove the system board from the lower case. Step Ty p e Quantity Color To r q u e 2 M2 x L4 BZN+NYLOK 2 Black 1.6 kgf-cm +/-15% Acer As[...]

54 Chapter 1 Removing the Card Reader Board 1. Remove the screw securing the card reader board to the system board. 2. T urn the system board over , and detach the card reader board from its connector (CARDREADER1). Removing the DC-in Jack T Remove the DC-in jack from the lower case. Step Ty p e Quantity Color To r q u e 1 M2 x L3 BZN+NYLOK 1 Black[...]

Chapter 1 55 LCD Module Disassembly LCD Module Disassembly Flowchart Screw Ty p e Part Number D M2 x L4 BZN+NYLOK 86.00E13.524 F M2 x L3 BZN+NYLOK 86.00E25.723 J M2.5 x L6 BZN+NYLOK 86.00E33.736 L M2.5 x L5 BZN+NYLOK 86.00F19.735 M M2.5 x L3 BZN+NYLOK 86.00D52.630 LC D mo d ul e LC D be z e l (J x 6) LC D pa ne l (L x 4, D x2) LC D cha s s i s LCD [...]

56 Chapter 1 Removing the LCD Bezel 1. Remove the rubber pads securing the LCD bezel screws. 2. Remove the screws securing the LCD bezel. 3. Carefully pry the LCD bezel open and remove it from the LCD module. Step Ty p e Quantity Color To r q u e 2 M2.5 x L6 BZN+NYLOK 6 Black 3 kgf-cm +/-15% Acer Aspire 5910 SG.book Page 56 T uesday, May 29, 2007 1[...]

Chapter 1 57 Removing the LCD Panel 1. Remove the screws secu ring the LCD panel. 2. Disconnect the CCD board cable. 3. Remove the LCD panel from its chassis, then turn it over to gain access to th e inverter board cables. Step Ty p e Quantity Color To r q u e 1 M2.5 x L5 BZN+NYLOK 4 Black 3 kgf-cm +/-15% M2 x L4 BZN+NYLOK 2 Black 1.6 kgf-cm +/-15%[...]

58 Chapter 1 Removing the Inverter Board T Disconnect the 2P and inverter cables from the inverter board. Removing the LCD-CCD Cable 1. Peel off the acetic tapes securing the LCD-CCD cable to the LCD panel. 2. Disconnect the LCD connector end of the LCD-CCD ca ble from the LCD panel PCB. Acer Aspire 5910 SG.book Page 58 T uesday, May 29, 2007 11:40[...]

Chapter 1 59 Removing the LCD Panel Brackets T Remove the screws securing the LCD panel brackets. Removing the LCD Module Hinges 1. Remove the screws securing the LCD modul e hi n g es. 2. Remove the LCD module hinges from the LCD chassis. Step Part Num ber and T ype Quantity Color To r q u e * M2 x L3 BZN+NYLOK 6 Black 1.6 kgf-cm +/-15% Step Ty p [...]

60 Chapter 1 Removing the CCD Board T Remove the CCD board from the LCD chassis. Removing the Microphones 1. Peel off the aluminum foil tabs and acet ic tapes securing the microphone cables. 2. Carefully remove the internal microphones from the LCD ch assis. Acer Aspire 5910 SG.book Page 60 T uesday, May 29, 2007 11:40 AM[...]

Chapter 1 61 Removing the WLAN Antennas 1. Peel off the aluminum foil tabs securing the WLAN antennas. 2. Remove the screw securing the left antenna bracket. 3. Carefully detach the WLAN antenna from the LCD chassis. Step Ty p e Quantity Color To r q u e 2 M2.5 x L3 BZN+NYLOK 1 Black 3 kgf-cm +/-15% Acer Aspire 5910 SG.book Page 61 T uesday, May 29[...]

62 Chapter 1 Acer Aspire 5910 SG.book Page 62 T uesday, May 29, 2007 11:40 AM[...]

Chapter 4 63 This chapter provides instructions on how to troublesh oot system hardw are problems. If the problem can’t be resolved using the procedures described he re , informati on for gettin g online t echnical assist ance is also provided. Hardware Diagnostic Procedure IMPORT AN T : The diagnostic te sts described in this chap ter ar e only [...]

64 Chapter 1 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller , dr iver , or diskette. A write-ena bled , diagnostic diskette is required. IMPORT AN T : Make sure that the diskette does not ha ve more than one label attached to it. Multiple labels can damage to the drive. 1. Boot from the[...]

Chapter 1 65 Memory Check Memory errors might stop system ope rations, display error messages, or cause the system to hang up. Make sure that the DIMM is properly installed in its slot. A loose connection can cause an error . If the DIMM connection is corre c t, ru n the Doagmpstotics T est. 1. Boot from the diagnostics diskette and start the Doagm[...]

66 Chapter 1 Check the Battery Pack Check the battery pack via the OS control and by checking the actual battery pack. Using the OS cont rol: 1. Open the Power Mana ge ment setting in the Windows Control Pane l screen. 2. On the Power Meter tab, confirm that the Current Power Source and T otal Battery Power Remaining parameters are correct. 3. Repe[...]

Chapter 1 67 POST Error Indicators When POST detects a system failure, it either disp lays a POST error message, or emits a series of beep codes. POST Error Message Whenever a non-fatal error occurs during POST , an error message describ ing the problem appears onscreen. These text messages are displaye d in normal video (white text on black backgr[...]

68 Chapter 1 Error Message List Error Message FRU/Action in Sequence Failure Fixed Disk Reconne ct the hard disk drive to its connector . Run the Setup Utility , then press F9 to load the system defaul ts. Hard disk drive System board S tuck Key Refer to the “Keyboard or Auxiliary Input Device Check” section on page 64. Keyboard Error Refer to [...]

Chapter 1 69 System Error – No Beep DMA T est Failed DIMM System board Software NMI Failed DIMM System board Fail-Safe T imer NMI Failed DIMM System board Device Address Conflict Run the Setup Utility , then press F9 to load the system defaul ts. RTC battery System board Allocation Error for device Run the Setup Utility , then press F9 to load th[...]

70 Chapter 1 POST Beep Codes No beep, power indicator turns on , the LCD screen is blank, but you ca n view POST when connected to an extern al CRT . Reconnect the LCD-CCD cable. LCD-CCD cable Inverter board LCD panel System board No beep, power indicator turns on and a blinking cursor a ppears on screen durin g POST . Ensure every internal cables [...]

Chapter 1 71 2Eh 1-3-4-3 RAM failure on dat a bits xxxx of low byte of memor y bu s 2Fh Enable cache before system BIOS shadow 30h 1-4-1-1 RAM failure on data bit s xxxx of high byte of memor y bu s 32h T est CPU bus-clock frequency 33h Initialize Phoenix Dispatch Manager 36h W arm start shut down 38h Shadow system BIOS ROM 3Ah Autosize cache 3Ch A[...]

72 Chapter 1 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configurati on errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Disable onboard Super I/O ports and IRQs 81h Late POST device initialization 82h Detect and install external RS23[...]

Chapter 1 73 AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done—prepare to boo t operating system B4h 1 One short beep be fore boot B5h T erminate QuietBoot (optio nal) B6h Check password (optional) B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checker[...]

74 Chapter 1 F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boo t F5h Boot to Mini DOS F6h Clear Huge Seg ment F7h Boot to F ull DOS Code Beeps POST Routine Description Acer Aspire 5910 SG.book Page 74 T uesday, May 29, 2007 11:40 AM[...]

Chapter 1 75 Index of Symptom-to-FRU Error Message NOTE: If the sympt om or error f or your prob lem condit ion is not listed in this section, refer to the “Undetermined Problems” section on page 79. LCD-related Symptoms Power-related Symptoms Symptom/Error Action in Sequence LCD backlight doesn't work LCD is too da rk LCD brightness canno[...]

76 Chapter 1 Memory-related Symptom Audio-related Symptoms Power Management-related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from actual size. Run the Setup Utility , then press F9 to load the system defaul ts. DIMM System board Symptom / Error Action in Sequence In Windows multimedia programs, no sound come[...]

Chapter 1 77 I/O-related Symptoms Symptom / Error Action in Sequence System configuration values does not match the installed devices. Run the Setup Utility , then press F9 to load the system defaul ts. Reconnect hard disk/CD -ROM/diskette drives. External display does not work correctly . Press Fn + F5 , LCD/CRT/both di splay switching System boar[...]

78 Chapter 1 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothin g to do with a hardware defect, such as cosmic radiation, electrosta tic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do th[...]

Chapter 1 79 Undetermined Problems Undetermined probl ems are those for which diagn ostic test s cannot identify the cause. T his may be a failure to detemine which adapter or device failed, which installed device is malfun ctioning, a short circuit is suspected, or when the system is inoperative. IMPORT AN T : V erify that all attached devices are[...]

80 Chapter 1 Online Support Information This section describe s online technical support services av ailable to help yo u repair your Aspire note book. If you are a distributor , deal er, ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website at h ttp[...]

Chapter 5 81 System Block Diagram System Block Diagram and Board Layout Chapter 5 Acer Aspire 5910 SG.book Page 81 T uesday, May 29, 2007 11:40 AM[...]

82 Chapter 1 System Board Layout This section shows th e top and bottom layo ut of the Aspire 5910 system board. Top V iew Item Code Description Item Code Description 1 USBCN1 USB FPC cable connector 10 U14 Intel ICH7-M (south bridge) 2 MEDIA1 Media FPC cable connecto r 1 1 LAUNCHCN1 Launch board cabl e connector 3 KB1 Keyboard cable connector 12 P[...]

Chapter 1 83 Bottom V iew Item Code Description Item Code Des cription 1 F AN1 Fan cable connector 7 DMI soDIMM slots 2 MXM1 VGA board slot 8 MINI1 WLAN board slot 3C A R D READER1 Card reader board connector 9 BA T1 Battery pack connector 4 U47 Keyboard contro ller 10 U40 Intel MCH (no rth bridge) 5 SA T A1 Hard drive connecto r 1 1 U36 Intel LGA7[...]

84 Chapter 1 System Switch If you have enabled the Passwo rd on Boot field and you forg et the supervisor password, you will not be able to boot up the compu ter . The same thin g applies if you forget an HDD password. Y our Aspire notebook has a hardware dip switch (SW1) for clearing lost system passwords. Go to p age 18 for instructions on how to[...]

Appendix A 85 This chapter provides fe atures summar y for ea ch of the four Acer 5 910 Se ries computer model configurations. Model A System Internal Part Number: 91.4V301.001G DC Level Part Number: DC.4V301.001 System Board Internal Part Number: 55.4V301.001G Component Descriptio n Part Number Provider Processor IC Intel Core 2 Duo T55 00, 1.66 G[...]

86 Chapter 1 Model B System Internal Part Number: 91.4V301.002G DC Level Part Number: DC.4V301.001 System Board Internal Part Number: 55.4V301.001G Component Desc ription Part Number Provid er Processor IC Intel Core 2 Duo T7200 2.0 Ghz PGA B2 KC.72001.DTP Intel North bridge PM945 QG82 945PM A3 (MM#876959) KI.94501.006 Intel South bridge ICH7M NH82[...]

Chapter 1 87 Model C System Internal Part Number: 91.4V301.003G DC Level Part Number: DC.4V301.001 System Board Internal Part Number: 55.4V301.001G Component Desc ription Part Number Provider Processor IC Intel Core 2 Duo T72 00 2.0 Ghz PGA B2 KC.72001.DTP Intel North bridge PM945 QG82 945PM A3 (MM#876959) KI.94501.006 Intel South bridge ICH7M NH82[...]

88 Chapter 1 Model D System Internal Part Number: S2.AGV0X.001 DC Level Part Number: DC.4V301.001 System Board Internal Part Number: 55.4V301.001G Component Desc ription Part Number Provider Processor IC Intel Core 2 Duo T7400 2.16 Ghz 4 MB L2 cache 667 FSB KC.74001.DTP Intel North bridge PM945 QG82 945PM A3 (MM#876959) KI.94501.006 Intel South bri[...]

Appendix B 89 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of it s system functions are tested for both the Ho me Basic and Ho me Premium editions of Microsoft’s latest operating system Windows Vista. Refer to the following lists for components, adapter ca rds, and peripherals which have p[...]

90 Appendix B USB hub A TEN UH-204 4 -p ort USB hub IOGEAR 4-port USB hub Corega WLAN USB S tick-1 1 (CG-WLUSBST1 1) USB card reader PQI 6-in-1 Flash Card Reader/Writer USB Zip drive Iomega USB Zip 250 MB USB hard drive Fujitsu DynaMO-1300 1.3G T ranscend 80G HDD (with IEEE1394) Galileo Mass S tora ge 2.5 T ravel Kit (with IEEE 1394) T ranscend 2.5[...]

Appendix B 91 Secure Digital (SD) Apacer 128/256 MB SD card T ranscend 256 MB SD card SanDisk 256 MB SD card Apacer 2 GB SD card (150x Hi-S peed) Kingmax 1GB SD card (66x Hi-Speed) SanDisk I GB SD card RIDA T A 4 GB SD PRO Memory Card Memory S tick (MS) I-O DA T A 64 MB Memory Stick Apacer 128 MB Memory S tick Sony 512 MB Memory S tick Pro Lexar Hi[...]

92 Appendix B Games and Software Comp atibility T est s Item Specification Games Blizzard q Blizzard W arCraft III (CD-04-062) q Blizzard W arCraft III - Frozen Throne Expansion Pack (CD-04-157) Atari q Neverwinter Nights + Patch v1.62 (CD-04-220 / WKS) q Unreal T ournament 2004 (CD-04- 140) ID Software q Quake III Arena (CD-04-057) q Quake IIII (C[...]

Appendix C 1 93 This section provides technical specificat ions for the system ha rdware component s. Processor Item Intel Core 2 Duo Processor Numb er T7600 T7400 T7200 T5600 T5500 CPU speed 2.33 GHz 2.16 GHz 2 GHz 1.83 GHz 1.66 GHz Bus speed 667 MHz 667 MHz 667 MHz 667 MHz 667 MHz Bus/core ratio 14 13 12 1 1 10 L2 cache size 4 MB 4 MB 4 MB 2 MB 2[...]

94 Chapter 1 Memory Population Op tions The following table lists possible system memory co nfigurations. Y ou may co mbi ne DIMMs of various capacities to form other combinations. Th e config uration for slot 1 an d sl ot 2 could be reversed. WLAN controller Options include: T Intel PRO/Wireless 3945ABG Network Con nection T Intel Wireless Wi-Fi L[...]

Chapter 1 95 Vid eo I nt e rf ac e Item S pecification Graphics controller A TI Mobili ty Rad eon X2300 HD Package Micro-FCBGA 465-pin Video memory 256 MB Memory bus width 128-bit Memory type Graphics Double Data Rate 3 (GDDR3) Compatibility T Microsoft DirectX 9.0c T PowerPlay 6.0 Audio Interface Item S pecification Audio controller Realtek ALC883[...]

96 Chapter 1 LAN Controller Item S pecification LAN controller Broadcom NetLink BCM5787 Gi gabit Etherne t Con troller with PCI Express Data link protocols T Ethernet T Fast Ethernet T Gigabit Ethernet Remote man agement protoc ol DMI 2.0 Interface type PC I Express x1 LAN connector type RJ-45 LAN connector location Left side Features T W ake on LA[...]

Chapter 1 97 Modem Item S pecification Data modem data baud rate (bps) 56K Support s mo de m pr otocol V .90/V .92 WWDAA Modem connector type RJ-1 1 Modem connector location Right side Bluetooth Inte rface Item S pecification Chipset Foxconn Broadcom 2045 Data throughput 723 bps (full speed data rate) Protocol Bluetooth 1.1 (Up grade able to Blueto[...]

98 Chapter 1 Hard Disk Drive Specification Capacity 80 GB 120 GB 160 Provider Seagate T oshiba Seagate Model Part number ST9808 1 1AS MK1237GSX ST9160821AS Formatted capacity 120 GB Number of di sks 2 Number of data heads 4 Interface A T A7/Serial A T A 1.0a Seek time (average) 12ms Rotational speed 5,400 (±0.1%) rpm Data transfer rate Internal Bu[...]

Chapter 1 99 Optical Disc Drive Item Specification Provider HLDS Sony Pioneer Model GSA-T20N AD-7560A DVR-K17RS Drive type Internal Slim DVD/CD writer Data transfer rate Writ e: • CD-R: 24X • CD-RW: 24X •D V D - R W : 6 X • DVD-R/+R/+RW: 8X Wri t e • DVD-RAM: 5x Interface Enhanced IDE(A T API) compatible Supported disc formats DVD-RAM, DV[...]

100 Chapter 1 LCD Inverter Item S pecification V endor & model name Darfon/V189-301GP Brightness conditions N/A Input voltage (V) 9~ 21 Input current (mA) 2.56 (max) Output voltage (V , rms) 780V (2000V for kick of f) Output current (mA, rms) 6.5 (max) Output voltage frequency (k Hz) 65K Hz (max) System BIOS Item Specification BIOS vendor Phoen[...]

Chapter 1 101 Power Management Item S pecification Power management standard ACPI 1.0b/2.0/3.0 System power manageme nt states T Mechanical Off (G3) – All system devices are turned off completely . T Soft Of f (G2/S5) – OS init iated shutdown. All devices in the system are turned of f completely . T Working (G0/S0) – Individua l devices such [...]

102 Chapter 1 Acer Aspire 5910 SG.book Page 102 Tuesday, May 29, 2007 11:40 AM[...]

Index 103 A Acer Arcade key 6 Acer disc-to- disc recover y 15 Acer MediaT ouch keys cable connecto r 82 location 6 Acer OrbiCam camera location 5 Acer QuicCharge 3 audio features 2 headph one jack 6 internal microphone 5 microphone-in jack 6 speaker grill 5 specifications 95 subwoofer 8 volume control 6 B Basic Input/Output, see BIO S 1 1 battery p[...]

104 Index display compatibility test 89 controller specifications 95 features 1 LCD panel 5 S-Video/TV -out po rt 7 VGA port 7 video memory 15 DVI-D port 7 E easy-launch keys 10 Acer Arcade 10 Acer Empowering 10 Bluetooth 10 browser 10 configuring 10 , 22 mail 10 WLAN 10 E-key board, removing 46 cable connecto r 82 location 6 Ethernet port controll[...]

Index 105 LCD module disassembl y CCD board 60 flowchart 55 inverter board 58 LCD bezel 56 LCD bracket s 59 LCD hinges 59 LCD panel 57 LCD-CCD cable 58 microphone 60 WLAN antennas 61 LCD panel removing 57 LCD-CCD cable removing 58 system board connector 82 line-in jack 6 lower case cover , removing 28 M main unit disassembly Bluetooth board 50 DC-i[...]

106 Index processor power management 101 removing 35 socket location 83 Q Quiet Boot 15 R RTC battery BIOS error 1 1 location 82 S S4 state 101 south bridge 82 speaker cable connecto r 82 removing 45 status indicato rs 9 AC power mode 8 battery charging 9 Bluetooth 10 Caps Lock 9 HDD activity 9 Num Lock 9 ODD activity 7 power 9 WLAN 10 subwoofer 8 [...]

Index 107 U undetermine d pr ob le ms 79 upper case removing 42 USB 2.0 ports compatibility tests 89 front 7 right 7 USB board cable connecto r 82 removing 51 user password 1 6 V VGA board removing 36 slot location 83 VGA port 7 V oice and Vid eo over Internet Pr otocol 2 volume control switch 6 VV oIP , see V oice and Vi deo over Intern et Protoco[...]