Acer 740 manual

T r avel Ma t e 740 Service Gu ide P AR T NO.: 49.42R01. 001 PR INTE D IN T AIWAN Servic e gui de fi les a nd updat es ar e a vaila ble on the AIPG /CSD web; for more i nfor mation, pleas e ref er to http:/ /cs d.ac er .com .tw[...]

II Revision His tory Pleas e refer t o the ta ble below for the updat es made on T r avel mate 740 serv ice guid e. Date Chapter Upda te s[...]

III Co pyr ight Co p y r i ght © 2001 by Acer I n c o r p o r a t ed. A l l r i g h t s r ese r v ed. No pa r t of t h i s pub li c a t i on m ay be r ep r o duce d , tra nsmitt ed, t ran scr ib ed, stor ed i n a r et rieva l sys tem, or t ransl at ed i nto any la nguag e or c omput er la nguag e, in any f or m or b y a ny means, ele ctronic, mec [...]

IV Co nve nti on s The f ol lowing convent i ons ar e u sed i n thi s manual: Scre en m e ssag es Denotes a ctu al m es sages that appear on sc ree n. NOTE Gives bi ts and pie ces of addit i onal inf ormati on relat ed to t he current topi c. W ARNING Al er ts you to any damage that might resul t fro m doing or not doing spec ifi c acti ons. CAUTIO[...]

V Pr ef ac e Befor e using thi s i nformat ion and the pr oduct it suppor ts, pleas e read t he fol l owing gener al inf ormat ion. 1. This Ser vi ce Guide provid es you with al l t echni cal in for m ati on relating to the BASIC CONFIGURA TION deci ded for Acer 's "global " produ ct of ferin g. T o bet t er fit loca l mark et requi [...]

VI[...]

VII T able of Co nt ent s Chapt er 1 Syst em Specif icati on s 1 Fe ature s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Sy stem Bl ock Di ag ram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Boar d Layout . . . . . . . . . . . . . . .[...]

VIII T abl e o f C ontent s Re m ov i n g th e DC - D C Cha r ge r Bo a r d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 6 Re m ov i n g th e Sy s tem Bo a r d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 6 Removi ng t he Audio Ja ck Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57[...]

Chapte r 1 1 Fe atures This co mputer was desi gned with the user in mind. Here are jus t a few of its many feat ur es: Perf ormanc e ! Inte l ® Mo bile Pent ium ® I I I Coppermin e processor with 512 KB L2 cache and Inte l ® SpeedStep TM techn olo gy supp ort ! 64-bi t m emory bus ! AcerMedi a bay (remov able CD or DVD drive) ! Buil t-i n fl op[...]

2 Chapter 1 Exp ansi on ! T wo type II or one type I II CardBus PC Card slot(s) wi th Zoomed Vid eo suppo rt on upper sl ot ! Upgrade able m emory ! Doc kM ate V Keyb oard a nd Pointi ng De vice ! 84-/ 85-key W indows keyb oard ! Ergonomi call y-cent ered touc hpad point ing devi ce with scr oll f unct ion I/O P ort s ! One fing erp ri nt recogn it[...]

Chapte r 1 3 Syst em Bl ock D iag r am CLK GEN . IC S Mo b i l e C P U Tu al a t i n SO - D IM M *2 SO - D IM M *2 Al m a do r - M GC M H ver s i on : A 4 IC H 3 - M VGA A T I M o bility M6 S CRT LC D RAM BUFFE R ( 2 * 32 bit) *2 DOCK V TV OUT PRI M A RY E IDE HD D SECOND A RY EIDE CDRO M U S B 1 . 0X 2 LA N 82562 EM DOCK V QS W CA RDBUS 0Z 6933T C[...]

4 Chapter 1 Bo ard La yo ut To p V i e w 1 V olum e Con tro l 1 6 Ser ial Po rt 2 Mi cro ph one- i n P ort 17 Mod em Co nnec to r ( RJ 1 1) 3 Li ne-in Po rt 18 P S/2 Port 4 Line-out P o rt 19 LCD Co v er S wi t ch Con n ector 5 O 2 OZ 69 33T 20 L E D/ I nv ert er Boa rd Con ne ctor 6 Card bu s So cke t 21 E xter nal CD/D VD- ROM Mo dule Conn ecto r[...]

Chapte r 1 5 Bo ttom V iew 1 D ock ing S tatio n Co nnec tor 8 B atter y Co nnec tor 2 I ntel FW82 830M 9 I ntel FW828 01C AM 3 Powe r Swit ch Co nn ecto r 10 Mod em boa rd so cke t 4 DIMM So c ket 2 1 1 External CD/DVD-ROM M odule Connector 5 DIMM So c ket 1 12 DC-DC Board Co n nector 6 FDD FPC Co n nector 1 3 DC- DC B oar d Connector 7 SS T 49L F[...]

6 Chapter 1 Out l ook V iew A general intr oduct ion of por ts allow you to connect periphe ral devi ces, as you would with a desk top PC. Fr on t View # It em Des cription 1 Di sp lay sc r een Also call ed LCD (l iqui d -cr ysta l di spla y), dipl ay s co mpute r ou tp ut. 2 T ouch pad T ou ch -sen si tiv e po in tin g de vice wh ic h func ti on s[...]

Chapte r 1 7 Lef t Pan el # Ic on Item Description 1 In f r a r e d po r t In t er f ac es w i th in fr a red d e v ices ( e .g ., infrare d printer , I R-aware computer). 2 P C Card slots A c cept one ty pe III or tw o T yp e II 16-bit PC Card (s) or 3 2-bit CardBus PC Card(s). 3 E ject bu tton s E ject the selec ted PC Card from t he slo t. 4 Pow[...]

8 Chapter 1 Right Panel # It em Des cription 1 V ideo cap t ure k it slot Acce pt s t he vid eo cap t ur e k it op tio n on the ri ght s ide of th e co mput er . 2 B a tt e r y ba y Hou ses th e co mput er’s b at ter y pack . 3 A c er Me di a dr i ve Houses a remo va ble me di a dri ve mod ule. 4 A c er Me dia i ndi ca t or Ligh ts up wh en the A[...]

Chapte r 1 9 Rear Panel # Ic on Item Description 1 Po wer ja ck Con ne c t s to an AC ad ap te r 2 PS / 2 po rt Con nect s to any PS / 2-c ompati bl e de vi ce (e. g., PS /2 mo us e). 3 M od em j ack Con ne ct s to a ph on e l ine. 4 Seri al p ort Co nnects t o a s erial d evice (e.g., s er i al mo use) . 5 P arall el po rt Co nnec ts to a para lle[...]

10 Chapter 1 Bo tto m Pan el # Ic on Item Description 1 Ace rMed ia b ay Ho use s an Acer Me dia d rive mod ule. 2 Ba tte ry ba y Hou ses th e co mput er’s b at ter y pack . 3 Ha r d di sk bay Hou ses th e co mpu ter’ s h ard d is k (sec ur e d by a sc r ew) . 4 Ba tte ry r e l ea se latch Unl atch es t he bat te ry to re mov e t he ba tt ery p[...]

Chapte r 1 11 Indic ators The com put er has six easy -to- read stat us i cons on the ri ght of the disp lay scre en. The Powe r and Sta ndby stat us icons ar e visib le even when you cl ose the dis play cover so you can see the stat us of t he com puter whil e the co ver i s closed. # Ic on Funct ion Descrip tion 1 Po wer Ligh ts when th e co mp u[...]

12 Chapter 1 Lock Ke ys The keyboa rd has t hre e lock keys whi ch you can toggl e on and of f . Loc k Key Descr ip ti on Cap s Lo ck W hen Caps Lo ck i s o n, a ll al phab etic cha ra cters typ ed ar e i n uppe r cas e. Num Loc k (F n-F 1 1) Wh en Num Lo ck i s on, the embe dded keyp ad is in nume ric mo de. T he k eys func tion as a cal cula tor [...]

Chapte r 1 13 Emb edded Nu meric K eypad The em bedded numer i c keypad f uncti ons l ike a des ktop numeri c key pad. I t is i ndica ted by smal l c hara cters loca ted on t he up per ri ght cor ner of t he ke ycaps . T o s impl i fy the keyb oard l egend, cu rso r-cont ro l k ey s ym bol s are not pri nted o n t he key s. NOTE: If an external key[...]

14 Chapter 1 W indo ws K eys The keyboa rd has t w o keys t hat perf orm Windo ws-s pecif ic funct ions. Key Icon Desc ri pti on Wi ndows l ogo key Star t butto n. Co mbinat ions with this ke y perfo rm sho rtc ut fu ncti ons. Be low a re a few exa mples : + T a b (A ct iv at es nex t tas kb ar bu tt on) + E (Explores My Compute r) + F (Find s Doc [...]

Chapte r 1 15 Hot Keys The com put er empl oys hot keys or key combi nat io ns to access most of th e comput er’s contr ols like sc ree n contr ast and bri ght nes s, volume output and the BIOS Uti lity . T o ac tivat e hot keys, press and hol d the Fn key befor e pressi ng the other key in the hot key combi nat io n. Hot Ke y Ic on Funct ion Des[...]

16 Chapter 1 T ouc hpad The bui lt-i n t ouchp ad i s a PS/2-compa ti bl e point ing devi ce t hat senses mo vement on its su rface. Thi s means the cur sor respo nds as you move your fing er on the surf ace of the touchp ad. The centr al locat i on on the palmr est provi des op tim um c omfort and suppor t. NOTE: When us ing an ex ternal USB or s [...]

Chapte r 1 17 Hard ware S p ecif ication s and Co nfigurat ions Process or Item Sp ec ifi cat ion CP U type Int el Pe nti um I II 1/ 1.1 33 /1. 2 GH z p ro ce sso r w ith 5 12KB L2 on-d ie Cach e CPU packa ge Micr o-F CP G A pack ag e CPU c ore v oltage 1.4 0V/1.1 5V CPU I/O voltage 1.25V BIOS Item Sp ec ifi cat ion BIO S ve ndor A ce r BIOS V ersi[...]

18 Chapter 1 Above tab le lis ts some syst em memor y conf ig ura tions. Y ou may combi ne DIMM s wi th vari ous capa ci ties t o for m other comb ina tions . NOTE: Th e shi pping speci fic ation f or DIMM com bi natio n is 64MB in slot 1. Memory Combination s Sl ot 1 Slot 2 To t a l M e m o r y 0 MB 64 MB 6 4 MB 64 MB 0 MB 64 MB 0 M B 128 MB 128 M[...]

Chapte r 1 19 Re ad / wr i te he ad s 2 Enc odi n g met h od MFM /F M Power Requirement Inp ut V o lt ag e ( V) +5V +/ - 10 % Hard Disk Dri ve Inter fa ce Item S pecifi cation V endo r & Mo de l Nam e IBM T r av el st ar 3 0GN IC25N020A TDA 04 IBM Tr avel star 3 0GN IC25N030A TDA04 Ca pa city (M B ) 2000 0 300 00 Byt e s pe r s ect o r 512 512 [...]

20 Chapter 1 Audio Int er face Item Sp ec ifi cat ion Aud i o C on tr oll er Cirru s Lo gi c R ealt ek ALC 200 Aud i o onbo ar d o r opt i on al Bui lt -in Mono or Ste reo St e r eo Res o lut ion 20 bi t ster eo Dig it al t o an al og con ve r te r 18 bit ster eo An alog to Ditia l con vert er Co mpa tib il ity Mi cros of t P C9 8/ PC9 9, A C97 2 .[...]

Chapte r 1 21 Paral lel Port Ite m Spec ification Par all e l po rt c on tro ll er SMS C LP C47 N26 7 Nu mbe r of par a llel po rt 1 Lo cati on Rea r si de Conne ctor type 25- pin D- type c onnect or , in fe male t ype Par all e l po rt f un ct i on c on tr o l Enabl e/ Di sa ble by BI O S Se tup Supp o rts EC P/EPP Y es (s et by BIOS setup ) Opti [...]

22 Chapter 1 PCMCIA Por t Item Sp ec ifi cat ion PCM CIA co nt r ol ler O2 OZ 6 93 3 Supp orts ca rd type Ty pe -III/II Numb er of sl ots On e type- III or T wo type-II Acc es s lo cati on Le ft si de Su pports Z V (Zoo med Vide o) po rt No ZV sup port Su pports 32 bit C ardB us Y e s (IRQ 1 1 ) System Board M aj or Chips Item Cont roller Sys te m [...]

Chapte r 1 23 NOTE: DC-AC inve rter is used t o generate very high AC vol tage , then suppo rt to LCD CCF T backlight user , and is al so respon sible for the c ontrol of LCD bright ness. Av oi d touchi ng the DC-AC in verter are a while the s yst em un it is t urned o n. NOTE: Th ere is an EEPROM in th e inver ter , which sto res it s sup port ed [...]

24 Chapter 1 Effic ienc y I t shou ld pr ovid e an e ffic ienc y of 8 3% mi nim um, w hen meas ured at maxi mum loa d unde r 1 1 5V (6 0H z ). Ou tput Rat ing s ( C V mode ) DC o utp ut v oltag e +19 .0V ~20. 0V No is e + Ri pp le 300mv p-pmax (2 0M Hz ban dw i dt h ) Load 0 A (mi n.) 3.16 A (max .) Ou tput Rat i ng s ( CC mode ) DC o utp ut v olta[...]

Chapte r 1 25 Envir onmenta l Requi rement s Item Sp ecific ation T em pera tur e Operati ng +5~+ 35 ° C Non -op er ati ng -2 0~ +6 0 ° C Non -op er ati ng -20~+60 ° C (s tor ag e pack ag e) Humidity Ope rat i ng 20% t o 80% RH , no n-c ond en si ng Non -op era ti ng 20% t o 9 0% RH , no n-c ond en sing (unp ac ke d) Non -op era ti ng 20% t o 9 [...]

26 Chapter 1 060, 06 4 Key board con tro ller 3 8859 chi p se lect 06 1 S ys te m sp ea k er out 040B DM A cont rol ler -1 06 1 S ys te m sp ea k er 070 - 07 1 R ea l- tim e cl oc k an d N M I mas k 080- 0 8F DM A pa ge re gis te r 0A 0-0 A1 I nte rru pt co nt r ol le r -2 0C0 - 0D F DM A co nt rol l er - 2 0F 0-0 F F Nu m er i c da ta pr o ce s so[...]

Chapte r 1 27 IR Q 12 PS/ 2 de vice IRQ 13 Mat h pr oces sor IR Q 14 1st EIDE de vi ce ( ha r d d is k) IR Q15 2 nd EI DE dev ice (C D -R OM dri ve) DMA Channel Assign ment DMA Channel Func tion DRQ0 Reserved DRQ1 Reserved DRQ2 Floppy DRQ3 Reserved DR Q 4 DM A co nt r ol ler DRQ5 Reserved DRQ6 Reserved DRQ7 Reserved IRQ Ass ignment Map Int e r r u [...]

28 Chapter 1[...]

Chapte r 2 29 BIOS Setu p Util ity The BI OS Se tup Ut ili ty i s a hard ware con figur ation progr am b uilt int o your com puter’s BI OS ( Basic Input/ Output Sy stem). Y our co mputer is alr eady pr oper ly c onfigu red and op timiz ed, an d y ou d o not nee d to run t hi s uti lity . However , if you encounter configu rati on prob lems , you [...]

30 Chapter 2 Syst em Informat ion The Syste m Informat io n scre en displ ays a sum m ary of your comput er hardwar e infor mation. NOTE: Th e screen ab ove i s a samp le and may not refl ect the actual dat a on your compu ter . “X” may refer t o a serie s of numbers and/ or ch arac ters. The f ol lowing tabl e descri bes t he inf or mation in [...]

Chapte r 2 31 Bas ic Syste m Set tings The Basic System Setti ngs scre en all ows you to set the sys tem date and ti m e. The f ol lowing tabl e desc ribes t he p arameter s in thi s s creen. Paramete r Description Fo rm a t Date Sets the system date. DDD MMM DD, Y YYY (d ay -of -th e-w e ek mo nt h day , yea r ) Time S ets the sys tem t ime. HH:M [...]

32 Chapter 2 Sta rtu p Co nf igu rat ion The St ar tup Conf igur ation screen c ontain s paramet er valu es that defin e how y our compu ter behaves on syst em s tartu p. The f ol lowing tabl e desc ribes t he p arameter s in thi s s creen. Set tings in bold face ar e the de fau lt a nd sugges ted param et er sett ings. Basic Syst e m S ett ing Bas[...]

Chapte r 2 33 The f ol lowing tabl e desc ribes t he p arameter s in thi s s creen. Set tings in bold face ar e the de fau lt a nd sugges ted param et er sett ings . Set ting th e Boot D ri ve Se que nce The Boot Dri ve Sequ ence sec tion l is ts boot pr ior i ties (1 st, 2nd, 3rd and 4r d ) for boot abl e drives in your com pu ter. For exampl e, t[...]

34 Chapter 2 Onbo ard Devi ce Config urati on The pa ramet ers in this scre en a re f or adva nced us ers onl y . Y o u do no t need to c hange the values i n thi s scree n b ecause t hes e val ues are al ready opt imize d. The O nboard Dev ice Con figur ation sc reen a ssigns r esources t o basi c computer c ommunic ation hardwar e. The f ol lowin[...]

Chapte r 2 35 Syst em Secur ity The Syste m Security screen cont ains par amete rs that help saf egua rd and prote ct your comput er from unaut horize d u se. The f ol lowing tabl e desc ribes t he p arameter s in thi s s creen. Set tings in bold face ar e the de fau lt a nd sugges ted param et er sett ings. Paramete r De scription Op t ions Setu p[...]

36 Chapter 2 Setting a Password Foll ow the se ste ps: 1. Use t he cursor u p/down k eys to hi ghli ght a Pas sword p arameter ( Setup, Power- on or Hard Disk) and press t he z / x key . The passwor d box appe ars: 2. T y pe a passwor d. The password may consi st of up to eight characte rs (A-Z, a-z, 0-9) . IMPORT ANT : Be very carefu l when typi n[...]

Chapte r 2 37 Y ou have thre e chances to ent er a password . If you succes sfull y ent er ed the passwor d, the system sta rts Windows. If you fai l t o en ter the pas swor d corr ectl y after thre e tr ies, the s yst em h angs. T o c hange a pass w ord , follow the same steps used to set a passwor d. T o r emove a pass word, foll ow the same step[...]

38 Chapter 2 BIOS Flash Utility The BI OS f lash memory up date i s re quired f or t he fol lowin g condi tion s: ! New versi ons of syst em progr ams ! New featu res or options Use the AFl ash ut ili ty to update the sy stem BIO S fla sh ROM. NOTE: Do not ins tall memor y- relat ed dr ivers (XMS, EMS, DPMI) when you use AFlash. NOTE: Th is program[...]

Chapte r 2 39 Runn ing PQA Diagnost ics Pr ogram Press z / x to mo ve aro und the main me nu. Press e to enabl e the selec ted opti on. The main options are Diag, Resul t, Sy sInfo , O ption and Exi t. The Diag opt ion let s you sel ect te sting i te ms and times. The fol lowing screen appear s when you selec t Diag fro m the main menu. One T est p[...]

40 Chapter 2 The s cre en bel ow ap pears if y ou select Mul ti T est. Speci fy the desi red num ber of tests and pr ess e . Afte r you speci fy the number of tests t o perf orm, the sc reen shows a li st of test items ( see bel ow) . Move the hi ghlig ht bar from one ite m to anot her . Press Space t o enable or di sable the item. Pres s e to vie [...]

Chapte r 3 41 This ch apter cont ains st ep-by- st ep proc edures on how to di sas sembl e the noteboo k comput er for maint enanc e and tr oublesh ooting . T o di sa ssembl e th e comput er , y ou need t he fol l owing tool s: ! W rist ground ing s tr ap and cond uctiv e mat for p reventing el ectr ostati c disch arge ! Flat -blad ed screw dri ver[...]

42 Chapter 3 Gene ral Info rmati on Before Y ou Begin Befor e proceedi ng with th e dis assembly pr ocedu re, make sur e that you do the fol lowi ng: 1. T urn off th e power to the sys tem and al l peri pher al s. 2. Unplug the AC adapter and al l power and signal cables f rom the syst em. 3. Remov e the bat te ry pack.[...]

Chapte r 3 43 Disa ssem bly Pr oced ure F lowch art The fl owcha rt on the succee din g page gives you a graphi c rep resent ation on t he enti re disas sembly sequ ence and ins truct s you on the comp onent s that need to be remov ed duri ng ser vici ng. For exampl e, if you want to rem ove the sys tem boa rd, you must fir st remove t he key board[...]

44 Chapter 3 Main Unit Middle Cove r LCD Mod ule Upper Case Touc hpad Hea t sink Pl ate CPU Hea tsink CPU RTC Battery Mai nbo ard Fan DC-DC Cha rger Bo ard PCM CIA So c ke t Modem Ca bl e Bx5 fo r 15 " Bx3 fo r 13 .3/ 14.1 " LCD Be zel Sp eak er M odu le Inv er ter Bo ard LCD Bracke t LE D Boa rd Mi crop hone Left & R ight Hi nges Lef[...]

Chapte r 3 45 Rem oving the B atter y Pack 1. Push t he batt ery r elease but ton i nward. 2. Sli de the bat tery pack out fro m t he main uni t.[...]

46 Chapter 3 Rem oving the Ex tern al DI MM Mo dule 1. Remov e the scr ew of the DIMM cover , then remove the DI MM cover from the l ower case. 2. Use two fl at -blade d screw dri vers to push out the latches on either si de of the DIMM sock et and r em ove t he D I M M me mor y .[...]

Chapte r 3 47 Rem oving the Ex tern al Mo dem C ombo Card 1. Remov e the scr ew holdi ng the modem cover . 2. Use t wo flat -blade d s crew dr ivers to push out the lat ches on ei ther side of t he modem sock et. 3. Remov e the modem boar d from the main board. 4. Disco nnect the modem power cabl e fr om the modem boar d.[...]

48 Chapter 3 Remo ving th e CD-RO M/DVD- ROM M odule 1. Push t he CD-ROM mo dule r eleas e bu tton inward. 2. Sli de the CD-ROM module out from th e main uni t.[...]

Chapte r 3 49 Remo ving the H ard D isk Dr ive Mo dule 1. Remove the scr ew of the hard disk cover , then remove the HDD cover . 2. Pull the pl ast i c tag t o remove t he HDD module.[...]

50 Chapter 3 Removin g the Flop p y Disk Driv e Module 1. Remov e the scr ew as shown here. 2. Disco nnect the FDD FPC c abl e. 3. Sli de out the FDD module from th e upper case smoot hl y . W ARNI NG: Be careful not to break the FDD FPC cable, when sli di ng out the modul e.[...]

Chapte r 3 51 Disa ssemb ling t he M ain Unit Removing the Hinge Caps 1. Fir st, releas e the left and ri ght hing e caps. 2. Sli de the mi ddle c over to the r i ght, then r emove it from the main uni t. 3. Remov e the mid dle hi nge c ap f rom t he main uni t. Remov ing the Keyb oard 1. See “Rem ovi ng the Hinge Caps” on page 51 2. Hold th e [...]

52 Chapter 3 3. Disco nnect the keyboard cabl e from the mai n board. 4. Remov e the key board. Removing the LCD Module 1. See “Rem ovi ng the Hinge Caps” on page 51 2. See “ Removi ng the Key board” on pag e 51 3. Remov e the two s cre w s a s shown. 4. Disco nnect the LED/i nverte r boar d F PC cable an d the LCD FPC cabl e fro m t he ma [...]

Chapte r 3 53 3. Disco nnect the touchpad cabl e 4. Remov e the touchp ad b oar d. Removing the CPU 1. See “Rem ovi ng the Hinge Caps” on page 51 2. See “ Removi ng the Key board” on pag e 51 3. Releas e the four sc rews on the heat si nk plate . 4. Remov e the heat si nk plat e. 5. Releas e the six scr ews on the CPU heatsi nk. 6. Remov e [...]

54 Chapter 3 7. Loose up th e CPU secure knot. 8. Remove t he CPU. Removing the RTC 1. See “Rem ovi ng the Hinge Caps” on page 51 2. See “ Removi ng the Key board” on pag e 51 3. Disco nnect the R TC connec tor from the main board. 4. Remov e the R TC batt ery . NOTE: T o r eplace the RTC bat t ery , pres s the R TC batter y into the socket[...]

Chapte r 3 55 Sep ara ting th e Lower Cas e fr om th e Upp er C ase 1. See “Rem ovi ng the Hinge Caps” on page 51 2. See “ Removi ng the Key board” on pag e 51 3. See “ Removi ng the CPU” on pa ge 53 4. Disco nnect the touchpad cabl e from the mai n board . 5. Releas e the six scr ews from the bottom of the main unit as shown below . 6.[...]

56 Chapter 3 Removing the DC-DC Ch a rger Board 1. See “Rem ovi ng the Hinge Caps” on page 51 2. See “ Removi ng the Key board” on pag e 51 3. See “ Removi ng the CPU” on pa ge 53 4. See “ Separ ating the Lower Ca se from the Upper Ca se” on pag e 5 5 5. Releas e the screw as shown . 6. Remov e the DC-DC cha rger boar d from the mai[...]

Chapte r 3 57 Remov ing the Aud io Jack C over 1. See “Rem ovi ng the Hinge Caps” on page 51 2. See “ Removi ng the Key board” on pag e 51 3. See “ Removi ng the CPU” on pa ge 53 4. See “ Separ ating the Lower Ca se from the Upper Ca se” on pag e 5 5 5. See “ Removi ng the Sy stem Board” on pa ge 5 6 6. Remov e the audi o j ack [...]

58 Chapter 3[...]

Chapte r 3 59 Disa ssem bling t he L CD Mod ule Removing the LCD Bezel 1. See “Rem ovi ng the Hinge Caps” on page 51 2. See “ Removi ng the Key board” on pag e 51 3. See “ Removi ng the LCD Modul e” on pa ge 52 4. Remov e the f ive mylars from the LCD modul e. NOTE: 1 3.3” and 14.1” LCD have 5 myl ars ; 15” has only 3 mylar s. 5. [...]

60 Chapter 3 Remov ing the S peaker Assembly Module 1. See “Rem ovi ng the Hinge Caps” on page 51 2. See “ Removi ng the Key board” on pag e 51 3. See “ Removi ng the LCD Modul e” on pa ge 52 4. T urn the LCD mod ule c over . W ARNI NG: Be careful not to break the LCD panel. Place a sof t cus hion belo w the LCD p anel . 5. Remov e the [...]

Chapte r 3 61 Remov ing the LCD B racke t 1. See “Rem ovi ng the Hinge Caps” on page 51 2. See “ Removi ng the Key board” on pag e 51 3. See “ Removi ng the LCD Modul e” on pa ge 52 4. See “ Removi ng the LCD Beze l” o n page 59 5. Releas e the f our sc rews as sh own below . 6. T ake out the LCD p anel f rom the LCD mod ule ca refu[...]

62 Chapter 3 7. Disco nnect the invert er to led cable, and speak er t o led cable . 8. Remov e the LED boar d. Rem ov ing th e Mic ro phone 1. See “Rem ovi ng the Hinge Caps” on page 51 2. See “ Removi ng the Key board” on pag e 51 3. See “ Removi ng the LCD Modul e” on pa ge 52 4. See “ Removi ng the LCD Beze l” o n page 59 5. See[...]

Chapte r 3 63[...]

64 Chapter 3[...]

Chapte r 4 65 Use the fo llowing pro cedur e as a gui de for comput er probl ems. NOTE: Th e diag nost ic t ests ar e int ended t o test only Acer p roducts . Non- Acer p rodu cts, proto typ e card s, or modifi ed opt io ns can gi ve fals e errors and invali d sys tem res ponse s. 1. Obtai n t he f aili ng sym ptoms in as m uch de tai l a s p ossib[...]

66 Chapter 4 Syst em Ch eck P roce dures Exte rnal Disk ett e Driv e Check Do the fol lowi ng to isolat e the probl em to a c ont roller , dr i ve r , o r disket te. A wri te-ena bled, di agnosti c diske tte is requi red. NOTE: Mak e sure that the dis kette does not have m ore th an one label attac hed to it . Multip le l abels can c ause damage to[...]

Chapte r 4 67 Keybo ard or Auxiliar y Input Devic e Check Remov e the ext ernal keyboa rd i f th e intern al ke yboard is to be tested. If t he int er nal keyboa rd does not work or an unexp ect ed char act er app ear s, make sur e that th e flexi bl e cable exten di ng fr om the keyb oard is cor rec tly sea ted in the co nnect or on the system boa[...]

68 Chapter 4 Check th e Power Adapter Unplug the power adapt er cable f rom the compute r and measur e the outpu t volt age at the plu g of the power adapt er cable. See the followi ng figu re 1. If t he vol tage is not corr ect , repl ace t he power adapte r . 2. If t he vol tage is withi n th e range , do the fol lo wing: ! Replac e the System bo[...]

Chapte r 4 69 Check th e Battery Pack T o c heck t he bat tery pack , do the fol lo wing : Fr om S o ftw ar e: 1. Check out the Power Mana gement in contro l Panel 2. In Power Met er , conf irm that if the par amet ers shown in the screen for Current Powe r Sour ce and T otal Batt ery Powe r Rem aining ar e correc t. 3. Repeat t he steps 1 and 2, f[...]

70 Chapter 4 Pow er-O n Self- T es t (POS T) Er ror M essag e The PO ST er ror m essage i ndex l ists the er ror mes sage and t hei r pos sible ca uses. The most li kely cause is li ste d f i rs t. NOTE: Pe rf orm the FRU replacem ent or actio ns in the sequence sho wn in FRU/Acti on col umn, if the FRU replac ement does not solve the pr oblem , pu[...]

Chapte r 4 71 Ind ex of Erro r Mess ages Error Code Li st Error Codes Er r or Me ssag es 006 Eq uipm ent Co nfig ura tion Erro r 010 Eq uipm ent Co nfig ura tion Erro r 070 Rea l Time C lo ck Err or 1 071 CMOS Batte ry Bad 4 072 CMOS Ch ecksum Erro r 1 080 Ba ttery Is Cr itical Low 1 1 10 In correc t pass wor d spec ifi ed, s yst em h alted 1 Error[...]

72 Chapter 4 Inco rr ec t Driv e A type - run SET UP C heck t he dri ve i s de f in ed wi th t he prop er di ske tte ty pe in B IO S Se tup Ut ility Se e “E xter nal D isk ette Driv e Che ck” on page 66. Syst em cac he err or - Ca che di sa bl ed Syst e m boar d CPU ID: System board DM A T e st Fa iled DIM M Syst e m boa r d Softw are N MI Fail[...]

Chapte r 4 73 Error Mess age List No beep Er ror Mess ages FRU/Actio n in Sequence No beep , pow er- on i ndic ator t urn s off a nd LC D is blan k. Pow er so ur ce (b att ery p ack and power ad apte r). S ee “ Pow er Sy stem Che ck” o n pa ge 67 . En s ur e eve r y co nn ec t o r is co nnec t e d tig htl y and co r re ctl y . Re co nnec t the [...]

74 Chapter 4 Ind ex of Symp to m-t o-FR U Err or Mes sage LCD-Rel ated Symptoms Symp tom / Error A ctio n in S equ ence LC D bac klig ht do esn' t wo rk LCD is t o o dark LCD br i gh t ness ca nn ot be adj u st ed LCD co nt ras t cannot be ad ju st ed Ente r BIOS Utilit y to ex ecute “Load Se tup De fault Se ttings ”, then re boot sys tem.[...]

Chapte r 4 75 PCMCIA -Related Sy mptoms Symp tom / Error A ctio n in S equ ence Sys tem ca n not de tect th e PC Car d (PC M CIA) PCMCIA slot a ssemb ly Syst e m boa r d PCMC IA sl ot pi n is dama ge d. PCMCI A slot as sembly Memory -Rel at ed Symptoms Symp tom / Error A ctio n in S equ ence Memor y cou nt (s iz e) ap pe ars dif f e r en t f rom ac[...]

76 Chapter 4 NOTE: If yo u cannot f ind a s ymptom or a n e rror in t his list and the probl em remains, see “Undete rmined Proble ms” on page 78. Syst e m ha ngs in ter mi tte nt ly . See “The rm al & Fan Uti l ity” on page 3 8. Re co nn ect ha rd dis k /C D- RO M dr iv es . Hard dis k co nn ec ti on boar d Syst e m boa r d Perip heral[...]

Chapte r 4 77 Int ermi tte nt Pr ob lems Int ermitt ent syst em hang pr oblem s can be cause d by a variet y of reasons that have not hing to do with a hardwar e defect , such as: cos mic radi ati on , el ect rostat i c dischar ge, or sof tware error s. FRU replac ement shoul d be consider ed only when a rec urri ng problem exi sts. When ana lyzin [...]

78 Chapter 4 Un dete rmine d Probl ems The di agnos tic pr oblems do es not ident ify whi ch adapt er or d evi ce fai led, which ins tall ed devi ces are i ncor rect , whethe r a short ci rcu it is su spect ed, or whet her the sys tem is inop erati ve. Foll ow the se procedur es to isol at e the fai li ng FRU (do not is olate non- def ect i ve FRU)[...]

Chapte r 4 79 Inde x of AFlash BIO S Erro r Me ssage Error Message Acti on in S eq uen ce Hardware Error See “Sys t em Diagnostic Diske tt e” on page 3 8 VPD Ch ec k sum Er r o r Re b o ot th e sy st em a n d then re st es t wi th th is di sk e tte . BI OS U pda te Pr ogra m E rro r T urn off th e pow er a nd res tart the syst em. Sy s te m Err[...]

80 Chapter 4 Inde x of PQA D iagno stic E rror Code , Mes sage Error Code M essag e Act ion i n Se quen ce 16X XX Back up bat ter y er ror Back up bat t ery 01X XX CPU or mai n boar d err or Rel oa d B I O S def ault se tti ng . Syst em boa r d 02X XX Memor y e rr or DIMM Syst em boa r d 03X XX Keyb oa r d err o r Res et Ke yb oa r d Key b oard Sys[...]

Chapte r 5 81 To p V i e w VR1 PH3 PH2 PH1 CN13 CN8 U2 CN7 CN2 CN5 CN4 CN3 CN6 CN1 CN9 CN10 CN12 CN15 SW1 CN16 CN18 CN26 CN19 CN1 1 CN14 CN17 Jumper and Connector Lo cati ons Chapter 5[...]

82 Chapter 5 PCB 01200-S SW1 Se t tings VR1 Volume Control CN1 PS/2 Port PH3 Mic ro phon e-i n Por t CN 9 LCD C ov er S wit ch Co nn ec t o r PH2 L i ne-in Port CN 10 LED/Inverte r Board C onnecto r PH1 Line-out Port CN12 External CD/DVD-ROM M o dule Co nn ecto r CN13 Cardb us So cket CN15 In te rna l K ey boa rd C o nne ct or CN8 FAN Co n ne cto r[...]

Chapte r 5 83 Bottom View CN21 Docking Stati ion Connector CN23 DC-DC Board Connector CN25 Power Switch Connector CN2 2 DC-DC Board Connector CN27 FDD FPC Connec t o r CN20 Modem Connector CN2 6 B at t ery Co nne ct or DM2 DIMM S oc ket 2 CN2 4 Mo dem bo ar d so ck et DM1 DI MM so cke t 1 CN12 External CD/DV D-ROM Module Co nnec tor CN20 CN22 CN23 [...]

84 Chapter 5[...]

Chapte r 6 85 This ch apter gi ves you the FRU (Fi el d Replaceabl e Unit) li st ing in glo bal configu rati ons of T ravelMat e 740. Refer to this chapte r whenever or dering for parts to rep air or fo r RMA (Return Merc handi se Author izati on ). Pleas e note th at WHEN ORDERING FRU P ARTS, y ou shoul d chec k the most up-to- date i nformat ion [...]

86 Chapter 6 Expl od ed D iagr am[...]

Chapte r 6 87 Pi c tur e No. Par t n ame Descripti on CPU/Processor 31 CPU PI II 1.0G M HZ 5 1 2K INT EL IC CPU T ULA T1.0 G 512K UFCPG A 31 CPU PIII 1.13GMHZ 512K INT EL IC CP U TULA T 1.13G 512K UFCPGA Memor y 33 M EMORY SODI MM 128M B PC-13 3 INFIN EON SDIM M 12 8MB H YS 6 4V 1622 0GD L - 7.5 LCD NS LCD MODULE 1 5 " TF TX GA HIT ACHI TX38D9[...]

88 Chapter 6 HDD/ Hard Di s k Drive 19 HDD 20G IBM/ DJSA22 0 M LC: H32029 HDD 20G IBM/DJSA-220 H32029 19 HDD 30GB ML C: H32162 IBM/ IC 25N 0 30A TDA0 4 HDD 30G IBM/IC25N030A TDA04 HDD MODULE 20G IBM/D J SA-220 MLC: H32029 W /CASE W/HDD CONNECTOR HDD MODULE 2 0 GB 9.5MM IBM/ DJSA-220 ML C: H32029 HDD MODULE 30G IBM/ IC25 N03 0A T DA04 MLC : H3 2162 [...]

Chapte r 6 89 Fan 17 F AN 45* 4 5* 9 . 5MM F AN 45 * 45* 9.5M M AL (F LAMI NGO ) Key boa rd 30 KEYBOAR D US NSK-8 4X21 KB US NS K-84X21 Ca bles NS POWER CODE 1 2 5 V 3PI N CORD 125V UL 3P K01081B1 183WP NS MODEM C ABL E CABLE MODEM (FL AMINGO) 18 FDD CA BL E CAB L E FPC F DD MISTIMI NS CD-ROM CABL E C.A FPC CD-ROM 730 Pi c tur e No. Par t n ame Des[...]

90 Chapter 6 25 FINGER PRINT CABL E C.A .FPC FI NGER PRI NT(FLAM INGO) NS MICRO PHONE CA BLE 2PIN 40MM W. A 2P/MI C 40MM 73 0 NS SPEAK ER CAB LE W.A 4/4P 5 0MM SP K&LED 730 NS INVERTER&LED CABLE C.A L ED INV ER TER COAXIA NS LCD CABLE 15.1" CABLE LCD 1 5.1"(FLAMINGO) Mai n boar d 8 M AINBOARD/FLAMINGO W/MODEM CABLE W/ O MO DEM M A[...]

Chapte r 6 91 Boards NS MODEM BOARD A MBIT/U98M005.0 1 MODEM MDC AMBIT/U98M005.01 NS HDD CONNECTOR S KT 44P HDD 20120S-44/43G5-0 NS HDD CASE W/ SUP P ORT W/GAS KET W/S PONGE AS SY HDD 9.5MM BRKT 730 NS IN VERTER BO ARD INV ER TER T 62I124.00 730 NS LED BOARD 7 30 LED BO ARD Adap ter NS ADAPTER 3PI N LITEON/P A160 0 - 02AE ADT 3P P A- 160 0-02A E W [...]

92 Chapter 6 Batte ry 22 BA T TERY P AC K SON Y/BTP-30 A1 ASSY BTY P ACK LI NO BT P-30A1 730 NS BA TTERY LI 3V 21 0MHZ 50MM B TY L I 3V C R2 03 2T6 2 10 MA H 5 0MM Charger 13 DC-DC CHARGE R T62.136.C.20-40 CHAR G ER T62.136.C.20-4D TM730 Cas e/C ov er /B rack et Asse mbl y 15 FDD BRACKET BRK T FDD SECC 730 4 HINGE CA P RIGHT HIN G E CAP R KU2 -1518[...]

Chapte r 6 93 6 MIDDLE COVER W/O NAME PL A T E CVR MIDDLE KU2-1518 730 7 MIDDLE COVER CA P CVR CAP MI DDLE PC 730 21 BA T TERY DOOR DOO R BA T TERY KU2-1 518 730 26 FINGER PRINT PL A T E PL T FIN GER PRIN T SECC 7 30 1 1 DIMM COVER W/O SC REW ASSY DIMM CVR BCG955 730 NS MODEM C O VER W/O SCREW ASSY MODEM CV R BCG955 730 2 HEA TSINK PL A T E PL T HE[...]

94 Chapter 6 9 LOWER CASE W/ O DIMM COVER W/ O MOD E M CO V ER AS SEMBL Y LOWER CASE(FLAMINGO) 12 UPPER CA SE W/O FING ER PRINT W / T OUCH P AD AS SEMBL Y UPPER CASE(FLAMINGO) 32 HDD BEZEL BZ L HDD KU2-1518 730 NS LCD P ANEL W/O S PEAKER ASSEM BL Y L CD P ANEL(1 5 .1") NS HINGE P ACK RIGHT &LEF T HIN G E P ACK NS LCD BEZEL W /LED L ABLE AS[...]

Chapte r 6 95 Speak er NS SPEAK ER MO DULE W/ O LOGO ASSEMBL Y SPEAK ER(FLAM INGO) Mis cell aneo us NS MICROPHONE RUBBER RUBBER MICROPH O NE 730 NS CAMERA RUB BE R RUBB ER CAMERA SILICON 520 29 NAM E PL A TE PL T N AME (740L CF) 99 .8* 803 TM 740 NS LOGO PLA TE PLA TE LOGO 37*1 1MM(FLAMINGO ) NS LCD RUBBER C USHION ELLIPS E FOR 1 5" ONL Y NS L[...]

96 Chapter 6 16 SCREW SCRW BINDING BL -ZN M2.5*L10 20 SCREW SRW M 2.5*8L B/ZN NYLO K 700 NS SCREW SCRE W W AFER NYLOK NI 2 ML3 24 SCREW SCRW WAFER MYLO M2.5*3.5LB-ZN 23 SCREW SCRE W M2.5*6 24 SCREW SCRW WAFER MYLO M2.5*3.5LB-ZN 23 SCREW SCRE W M2.5*6 NS SCREW BH MSN+N SCREW M2.0*6 Pi c tur e No. Par t n ame Descripti on[...]

Appendi x A 97 Model Numb er Defi ni tions Mode l Number LCD CPU Memo ry HD D Combo Battery 740 LF 15” SXGA + T ua la ti n 9 33 H z 12 8MB 20GB 24 X C D Li - Io n 740LVF 15 ” SX GA+ Tual atin 933Hz 1 28M B 20G B 8 X DV D Li- Ion 741LVF 15 ” SX GA+ Tual atin 1.0G 1 28M B 2 0GB 8X DV D L i-I on 741L CF 15 ” SX GA + Tual atin 1.0G 1 28M B 3 0G[...]

98 Appendix A[...]

Appendi x B 99 This co mputer’s compat ibi lit y is test ed and ver ifi ed by Acer ’ s int er nal testi ng departmen t. All of its syst em funct ions ar e tested und er Wind ows 2000 and W ind ows XP environmen t. Refer to the fol lowi ng l ists for component s, adapt er cards, and periph erals whi ch have pa ssed t hese test s. Regardi ng co n[...]

100 Append ix B Mi crosof t Win dows 2000 Envi ronm ent T est Item S p ec if icat ion s Moni to r C ompa q C ol or Mo ni tor V70 NE C 20” C olo r Moni t or E 1 100 Vi e w Soni c PF7 90 19” CR T Monit or Net wor k A d apte r s OEM Et herne t/1 0ba seT/1 00ba seT 3Com Eth erLi nk II I 3 C589D 10/ 10 0 16 bi ts Fast Ethe r Li nk 3C57 4- T X Xircom[...]

Appendi x B 101 I/O - Par al l el (Sc ann er) HP Scan Jet 33 00C Col or Sc an ner (US B ) MY9 77 1219 4 Ac erS can P ris a 62 0s I/O - USB Sanwa USB HUB (Self Power) USB HUB 4 PORT T I-CHI P W -USB104T EIZO I. Sta ti on USB HU B OF TD 0003A Iome g a US B ZIP250 ELECO M USB HUB 4-PORT UH -4S I/O - USB (Sp e aker) Panasonic USB Speak e r EAB- M PC 5 [...]

102 Append ix B Mi cros oft Win dows XP Envir onm ent T es t Item S p ec if icat ion s Moni to r C ompa q C ol or Mo ni tor V70 NE C 20” C olo r Moni t or E 1 100 Vi e w Soni c PF7 90 19” CR T Monit or Net wor k A d apte r s OEM Et herne t/1 0ba seT/1 00ba seT 3Com Eth erLi nk II I 3 C589D 10/ 10 0 16 bi ts Fast Ethe r Li nk 3C57 4- T X Xircom [...]

Appendi x B 103 I/O - USB Sanwa USB HUB (Self Power) USB HUB 4 PORT T I-CHI P W -USB104T EIZO I. Sta ti on USB HU B OF TD 0003A Iome g a US B ZIP250 ELECO M USB HUB 4-PORT UH -4S I/O - USB (Sp e aker) Panasonic USB Speak e r EAB- M PC 5 7 AIWA Multim edia Digi tal Speak er System (USB) SC -UC78 I/ O - US B (J oys tick) M icros oft S ide winde r P r[...]

104 Append ix B[...]

Appendi x C 105 This se ction des cribe s online t echnica l sup port ser vi ces avail able to hel p you repai r your Acer Systems . If you are a d istrib utor , de aler , AS P or T PM, please re fer y our t echnic al que ries to yo ur l ocal Ac er br anch of fice. Acer Br anch Of fic es and Re gio nal Bus ine ss Unit s may ac cess ou r we bsite. H[...]

106 Append ix C[...]

Index 107 A AC Adapter 23 ACPI 1 .0a 17 AFLASH Ut ili ty 38 APM 1.2 17 Audio 20, 22 Audio Ja ck Cover Remov ing 57 B Ba tte r y 2 2 Batt ery Pac k 45 batt ery p ack charg ing indi cator 11 BIOS 1 7 packag e 17 passwor d cont ro l 17 RO M si ze 17 ROM type 17 vendor 1 7 V er sion 17 BIOS Se tup Utili ty 29 BIOS Su ppor ts pr otocol 1 7 BIOS Ut ili t[...]

108 In dex FIR 2 1 Fl a s h Uti l it y 38 Flopp y Di sk rem ovi ng the 50 Flopp y Disk Dr ive I nter face 1 8 FRU (Field Repl acea bl e Unit) List 85 H Hard di sk 19, 22 rem ovi ng the 49 Hard Dis k Stand by Mode 24 Hardwar e Specifica tions and Confi guration s 1 7 HDD 19, 22 Hiber natio n Mod e 24 Hiber natio n mod e hotke y 15 Hinge Remov ing 62[...]

Index 109 Powe r Syst em Check 67 Batt ery Pac k 69 Power Adapt er 68 PQA 38 Proces sor 17 R RMA 85 RT C 2 2 Remov ing 54 S Screw Li st 44 Second Leve l Cach e 17 Seri al Por t 21 Speaker As sembly Module Remov ing 60 speake rs hotke y 15 Standb y Mod e 2 4 Super I /O 22 Syste m Block Diagr am 3 Layout 4 Syste m Board Remov ing 56 Syste m Check Pro[...]

11 0 I n dex[...]