Acer Aspire Switch 10 SW5-012-11HG manual

- 1 User’s Manual[...]

2 - © 2014. All Rights Reserved. Aspire Switch 10 Covers: SW5-012 This revision: May 2014 Regulatory model number: P0JAC2 Sign up for an Acer ID an d enable Acer Remote Files Open the Acer Portal from the Start screen t o sign up for an Acer ID or sign in if you already have an Acer ID. There are three great reasons for you to get a n Acer ID: •[...]

Table of contents - 3 T ABLE OF CONTENTS First thing s first 5 Your guides .................................... ......... 5 Basic care and tips for using your computer......................................... ......... 5 Turning your computer off ................... ........ 5 Taking c are of your computer ..................... 6 Taking c are of yo[...]

4 - Getting started... In this section you will find: • Useful information on caring for yo ur computer and your health • Where to find the power button, port s and connectors • T ip s and tricks for using the touchp ad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Informati[...]

First things first - 5 F IRST THINGS FIRST We would like to thank you for makin g this Acer computer your choice for meeting your mobile computing needs. Y our guides To help you use your Acer computer, we have designed a set of guides: First off, the Setup Guide helps you get started with setting up your computer. The Quick Guide introduces you to[...]

6 - First th ings first You can also put the computer in sleep mode by pressing the sleep hotkey < Fn > + < F4 >. T aking care of your co mputer Your computer will serve you well if you take care of it. • Do not expose the compu ter to direct sunlight. Do not place it near sources of heat, such as a radiator . • Do not expose the co[...]

First things first - 7 single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the comp uter, follow these step s: 1. T urn of f the computer. 2. Disconnect the AC adapter . 3. Use a soft, mo ist cloth. Do not use liquid or aerosol cleaners. If either of the following occurs: • The computer has been dropped or t[...]

8 - Your Acer computer tour Y OUR A CER COMPUTER TOUR After setting up your device as illust rated in t he Setup Guide, let us show you around your new Acer computer. You can enter in formation into your new comput er via the touchscreen. Computer Your device has two components: the computer and the keyboard. The following set of images will des cr[...]

Your Acer com puter tour - 9 Bottom view # Icon Item Description 1 Keyboard conne ctor Connects to the keyboard. 2 Keyboard hook slot s Fasten to the keyboard. 1 2 Lef t/right views # Icon Item Description 1 Microphone Internal microphone for sound recording. 1 4 6 5 7 8 9 2 3[...]

10 - Your Ac er computer tou r LED Indicators LED color State Description Blue S teady The computer is fully charged and plugg ed in. Amber S teady The computer is charging and plugg ed in. Amber Blinking The battery is critically low or abnormal b attery situation. Off The computer is off . 2 MicroSD card slot Insert a microSD card into this slot.[...]

Your Acer com puter tour - 11 Keyboard Keyboard front view # Icon Item Description 1 Keyboard For entering data into your computer . 2 T ouchpad T ouch-sensitive pointing device. The touchpad a nd selection buttons f orm a singl e surface. Press down firmly on the touchp ad surface to perform a lef t click. Press down firmly on the lower right corn[...]

12 - Your Ac er computer tou r Keyboard right view 1 # Icon Item Description 1 USB port Connects to USB devices.[...]

Your Acer com puter tour - 1 3 Att aching and detaching the keyboard The Acer Smart Hinge makes attaching and detaching the keyboard fast and easy. Attach the computer with the keyboard by aligning the keyboard hooks and the keyboard hook slot s to function as a laptop. Ensure the computer clicks into place.[...]

14 - Your Ac er computer tou r Detach the computer from the keyboard by lifting one co rner to release it from the keyboard to function as a table t. You can also attach the computer to the keyboard facing outwa rds as a display. Ensure the computer clicks into p lace.[...]

Using the keyboard - 15 U SING THE KEYBOARD The keyboard has full-sized keys and an embedde d numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and embedded numeric keyp ad The keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad function s like a desktop numeric keypad. It is [...]

16 - Using the keyb oard Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightne ss and volume output. To activate hotkeys, press and hold the < Fn > key before pressing the other key in the hotkey combination. Hotkey Icon Function Description < Fn > + < F3 > Air[...]

Using the keyboard - 17 Windows keys The keyboard has two keys that perfo rm Win dows-specific functions. Activate Microsof t Office Your Acer computer includes a card in the box, which contains a product key to activate the b undled Microsoft Office. Key Description Windows key Pressed alone it returns to the S tart screen or to return to the last[...]

18 - Touchpad T OUCHPAD T ouchp ad basics The touchpad controls the arrow (o r 'cursor') on the screen. As you slide your finger across the t ouch pad, the cursor will follow this movement. The cursor is controlled by some basic gestures: • Single-finger slide: Slide a finger across the touchpad to move the cursor . • Single-finger pr[...]

Touchpad - 19 This allows you to control applica tions with a few simple gestu res, such as: • Swipe in from edge: Access Windows tools by swiping into the center of the touchpa d from the right or lef t. • Swipe in from right edge: T oggle the charms. • Swipe in from lef t edge: Switch to the previous app. • T wo-finger slide: Swif tly scr[...]

20 - Recovery R ECOVERY If you are having trouble with your computer , and the frequently asked questions ( see Frequently as ked questions on page 58 ) do not help, you can 'recover' your computer - i.e. retu rn it to an earlier state. This section describes the recovery tools available on your computer. Acer provides Acer Recovery Manag[...]

Recovery - 21 1. From Sta r t , type 'Recovery' and then click Acer Recovery Management in the list of app s. 2. Click Create Factory Default Backup . The Recov ery Drive window opens. Make sure Copy contents from the recovery partition to the recovery drive is select ed. This provides the most complete and safest recovery back up. 3. Plu[...]

22 - Recovery • Since the recovery backup requires at least 16 GB of storage af ter formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger . 4. Y ou will be shown the backup progress on the screen. 5. Follow the process until it completes. 6. After creating the recovery back up, you can choose to delete the recovery i[...]

Recovery - 23 may use either a USB storage drive or , if your compu ter features a DVD recorder , one or more blank recordable DVDs. 1. From Sta r t , type 'Recovery' and then click Acer Recovery Management in the list of app s. 2. Click Create Drivers and Applications Backup . Plug in the USB drive o r insert a blank DVD into the op tica[...]

24 - Recovery with a permanent marker . If multiple discs are required, insert a new disc when prompted, then click OK . Continue until the process is co mplete. • If you are using a USB drive, unpl ug the drive and label it clearly . Recovering your syst em To recover your system : 1. Perform minor fixes. If only one or two items of software or [...]

Recovery - 25 Reinst alling drivers and applications As a troubleshooting step, you may need to reinstall the ap plications and device drivers that came pre-installed on your computer fro m the factory. You can reinstall using eith er your hard drive or the backup you have created. • Other applications - If you need to reinstall sof tware that di[...]

26 - Recovery 3. Y ou should see the Content s section of the Acer Resource Center . Images for reference only . 4. Click the inst all icon for the item you want to install, then follow the onscreen instructions to complete the installation. Repeat this step for each item you want to reinst all. If you are reinstalling from a Dr ivers and Applicati[...]

Recovery - 27 2. Y ou should see the Content s section of the Acer Resource Center . Images for reference only . 3. Click the inst all icon for the item you want to install, then follow the onscreen prompts to complete the insta llation. Repeat this step for each item you want to reinst all. Returning to an earlier system snap shot Microsoft System[...]

28 - Recovery 4. Click the latest resto re point (a t a time when your system worked correctly), click Next , then Finish . 5. A confirmation window appear s; click Ye s . Y our system is restored using the restore point you specified. This process may take several minutes, and may restart your comp uter . Returning your system to it s factory cond[...]

Recovery - 29 the Windows Store). See Customized Restore wi th Acer Recovery Management on page 30 . Restore Factory Settings wi th Acer Recovery Management 1. Click Restore Factory Settings . 2. The Reset your PC window opens. Images for reference only . 3. Click Next , then choose how to erase your files: a. Just remove my files quickly erases al[...]

30 - Recovery 5. The recovery process begins by re starting you r computer , then continues by copying files to you r hard drive. 6. After the recovery has finished, you can st art using your computer by repeating the first-st art process. Recovering from t he har d drive during startup 1. T urn on your computer and press < Alt > + < F10 &[...]

Recovery - 31 2. The Refresh your PC window opens. Images for reference only . 3. Click Next , then Refresh . 4. The recovery process begins by re starting you r computer , then continues by copying files to your hard drive. This process takes about 30 minutes. Recovering from a recovery ba ckup To recover from a recovery backup on a USB drive: 1. [...]

32 - Recovery b. Windows start s from the recovery backup instead of the normal startup process. 6. Select your keyboard type. 7. Select T roubleshoot and then choose the type of recovery to use: a. Click Advanced then System Restore to st art Microsoft System Restore: Microsoft System Restore periodically t akes a ’snap shot’ of your system se[...]

Recovery - 33 2. Click Next. 3. Select the operating system to recover (normally only one option is available). 4. Choose to keep any change s to the hard drive: a. If you have deleted the recove ry partition or otherwise cha nged the partition s on the hard drive and want to keep these changes, select No . b. T o restore your computer to Factory S[...]

34 - Connecting to the Internet C ONNECTING TO THE I NTERNET This chapter includes basic inform ation on types of connections, and getting connected to the Internet. For detailed information, plea se refer to Network connections on page 68 . Connecting wirelessly Connecting to a wireless LAN A wireless LAN (or WLAN) is a wireless local area n etwor[...]

Using a Blue tooth connect ion - 35 U SING A B LUETOOTH CONNECTION Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many differ ent types of devices. Bluetooth- enabled devices include comput ers, cell phones, tablets, wireless headsets, and keyboards. To use Bluetooth, you must ensure the following: 1[...]

36 - Using a Bluetooth conn ection 4. T ap the device you wish to add from the list of discovered devices, and tap Pair . A code displays on your comput er , which should match the code displayed on your device. Select Yes . Then, accept the pairing from your devi ce. Note Some devices using older versions of the Bluetooth techn ology require both [...]

- 37 Keeping your computer and data safe... In this section you will find: • How to secure your compute r • Setting passwords • What you need to prep are when you’re traveling • How to get the most out of your battery[...]

38 - BIOS utility BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. Ho wever, if you encounter configuration problems, you may nee d to run it. To activate the BIOS utility, press < F[...]

Securing your computer - 39 S ECURING YOUR COMPUTER Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Using p asswords Passwords protect your computer from unauthorized access. Setting these passwords creates sev eral differ ent levels of pro tection for your computer and data[...]

40 - Securing your computer • T ype the User Password and press < Enter > to use the comp uter . If you enter the passwo rd incorrectly , a warning message appears. T ry again and press < Enter >. Important You have three cha nces to enter a pa ssword. If you fail to e nter the password correctly after th ree tries, the system halts. [...]

Power managem ent - 41 P OWER MANAGEMENT This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the co mputer, and video memory. If no activity is detected for a period of ti me, the [...]

42 - Power mana gement 5. Select Change settings that are currently unavailable . 6. Scroll down and disable T urn on fast startup. 7. Select Save changes .[...]

Battery pack - 4 3 B ATTERY PACK The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever yo u connect the computer to the AC adapter. Your computer suppor ts charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However[...]

44 - Battery pa ck Follow these steps again until the battery has been charged and discharged three times. Use this conditioning process for al l new batteries, or if a bat tery hasn't been used for a long time. The battery conditioning process ens ures your battery accepts the maximum possible charge. Failure to fo llow this pro cedure will p[...]

Battery pack - 4 5 Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention t o the power meter. When the battery-low warning appears, the recommende d course of[...]

46 - Ports and connectors... In this section you will find: • Information on the port s and connectors fitted to your computer[...]

Memory card reader - 47 M EMORY CARD READER Connectivity options Your computer has a card reader a nd other ports/jacks that allow you to connect peripheral devices to your computer. For instructio ns on how to connect different external devices to the computer, read the following section. Memory card reader Memory cards are used in a wide selectio[...]

48 - Memory card rea der (2 TB). Your computer provides an SDHC or SDXC compatible card reader. Removing a card from a memory card reader 1. Click on Show hidden icons arrow in the Notification Area (next to the clock). 2. Click on the Safely Remove Hardware icon. 3. Click on Eject SD Card (or the name of the device). 4. W ait until a Safe to Remov[...]

Video and a udio connecto rs - 49 V IDEO AND AUDIO CONNECTORS Connect to a monitor with a VGA or DVI port (the type of connection supported depends on your computer’s conf iguration). The appropriate cable is usually included with the monitor. Follow these steps to connect an monitor to your computer: 1. Check that the compute r is powered of f a[...]

50 - HDMI Micro HDMI M ICRO HDMI (High-Definition Multimedia Inte rface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-t op box, DVD player, and audio/video receiver to a ny compatible digital audio and/or video monitor, such as a digit al te levi[...]

Universal Serial Bus (US B) - 51 U NIVERSAL S ERIAL B US (USB) The USB port is a high-spe ed port which allows you to con nect USB peripherals, such as a mouse, an external keyboard, additio nal storage (external hard disks), or any other compatible device. You can also charge devices such as tablets, smartp hones, or other devices through a USB po[...]

52 - Micro USB M ICRO USB The USB (Universal Serial Bus) port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources. The Micro USB port provides a compact port that is compatible with USB 2.0 devices. Note A Micro USB-to-USB adap ter is needed to conne ct to USB devices th at use a full-sized conn[...]

- 53 Got a question? In this section you will find: • Frequently asked questions • T ips for using Windows 8.1 • T roubleshooting information • How to protect yourself wh ile online • Where to find Acer service center cont act information[...]

54 - Frequently a sked questions F REQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power , but the computer does not start or boot up. Look at the power indicator: • If it is not lit, no power is be ing supplied to th[...]

Frequently asked quest ions - 55 • The volume may be muted. Look at the volume control (speaker) icon in the taskba r . If it is crosse d-out, click the icon and deselect the Mute all option. • The volume level may be too low . Check the volume from the volume control (speaker) icon in t he taskbar . Y ou can also use the volume control buttons[...]

56 - Frequently a sked questions 2. Make sure the D2D Rec overy setting in Main is Enabled . 3. Exit the BIOS utility and save changes. The system will reb oot. For more information, see Recovering your system on page 24 . Requesting service International T ravel ers W arranty (ITW) Your computer is backed by an International Travelers Warra nty (I[...]

Frequently asked quest ions - 57 T ip s and hint s for using Windows 8.1 We know this is a new operating system that will take some gett ing used to, so we've created a few pointers t o help you get started. How do I get to St a r t ? Press the Windows key; tap the Start b utton on the desktop taskbar; or swipe the right-hand edge of the scree[...]

58 - Frequently a sked questions Can I boot directly to the desktop? Yes, you can, just follow these steps: 1. Go to the desktop. 2. T ap and hold the taskbar until you see the square outline. Select Properties from the menu that opens when you remove you r finger . 3. From the Navigation tab, che ck Go to the desktop instea d of S tart when I sign[...]

Frequently asked quest ions - 59 Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status an d notifications to suit your personal needs. To change the background, swipe the right-hand edg e of the screen inwards and tap Settings > Change PC settings [...]

60 - Frequently a sked questions Can I make tiles bigger or smaller? Swipe upwards from bottom of the screen an d tap Customize , tap the tile(s) you wish to resize and tap Resize . Select a size from the menu that appears. How do I close an app? Swipe the window downwards from the top to the bottom of the screen. You need to swipe the win dow past[...]

Frequently asked quest ions - 61 5. Save the alarm by t apping the Save icon in the upper right-hand corner . Where are my app s? Swipe the right-hand edge of the screen inwards and tap Search , type the name of the app you would like to open using the p op-up keyboard. Results will be displayed on the lef t-hand side of the screen. To view the com[...]

62 - Frequently a sked questions menu that appears at the bot tom of the screen. How do I make an app a ppear on my taskbar? If you're in All apps and you want to make an app appear on the taskbar, tap and hold a tile until you see the screen dim. When you release the tile, the Customize menu appear at the bottom of the screen. Select Pin to t[...]

Frequently asked quest ions - 63 What is a Microsof t ID (account)? A Microsoft account is an email address and password tha t you use to sign in to Windows. You can use any email address, but it is best if you choose the one you already use to communicate with friends and sign in to your favorite websites. When you sign in to your PC wit h a Micro[...]

64 - Frequently a sked questions T roubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solution s to more serious problems require opening up the co mputer. Do not attempt to open the computer yourself; contact your dea ler or authorized service center for assistanc[...]

Frequently asked quest ions - 65 If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Keyboard error or no keyboard connected Contact your de aler or an authorized service center . Keyboard interface error Contact your de aler or an authorized service[...]

66 - Intern et and online security I NTERNET AND ONLINE SECURITY First step s on the net Protecting your computer It is vital to protect your computer from viruses and a ttacks over the Internet ( see Security on page 70 ). A comprehensive Internet security program is offered when you first start your computer. You should activate this protection a[...]

Internet and online security - 67 Internet as the connection speed is low and connection t ime is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line . As DSL and phone do not use the same frequencies, you can use your te lephone at the same time you are connected [...]

68 - Intern et and online security Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an Internet connection. You can set up a LAN usin[...]

Internet and online security - 69 point/router for detailed setup instructio ns. Network cable (RJ45) A network cable (also called RJ45 c able) is used to connect the host computer to the access point (see illustration below); this type of ca ble may also be used to connect peri pheral devices to the acce ss point. Wireless adapter An internal wire[...]

70 - Intern et and online security Surf the Net! To surf the Internet , you need a program called an Internet browser. Internet Explorer provides an easy and secure web browsing experie nce. As soon as you have your Internet access installed and you are connected, from Start, click the Internet Explorer tile or the icon located on the desktop and t[...]

Internet and online security - 71 computer in various ways, using up resources or clogging up a network. What is spyware? Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the Intern et, often without you knowing it. Once it has infected your computer, it can snoop on your browsing activity, col[...]

72 - Intern et and online security would allow it (i.e. a game connecting to a multi-player server or an encyclopaedia making a content update). How to protect your computer Cybercrime prevention can be straight-forward - when armed with a little technical advice and comm on sense, many attacks can be avoided. In general, online criminals are tryin[...]

Internet and online security - 73 The next line of de fense many times is your antivirus software , which monitors all online activities such as email messages and Web browsing and protects an individual fr om viruses, worms, Trojan ho rse and other types of malicious programs. Your antivirus and antispyware software should be configured to up date[...]

74 - Intern et and online security of your online account s, one of the first steps you can t ake is to change your password. Protect your pers onal information Exercise caution when sharing pers onal information such as your name, home address, phone number, a nd email address online. To take advantage of many onlin e servic es, you will inevitabl[...]

Internet and online security - 75 • Pay attention to privacy policies on W eb sites and in sof tware. It is important to underst and how an organization might collect and use your personal information before you share it with them. • Guard your email address. S pammers and "phishers" sometimes send millions of messages to ema il addre[...]

76 - Intern et and online security that something bad may have happened and you should take necessary action. Protect your computer with Windows security tools Windows provides a variety o f protection applications. Windows Updates If you have an active Internet connection, Windows can check for important updates for your computer a nd install them[...]