Acer C110 manual

T ravelMate C1 10 Service Guide P ART NO.: 49.46Z0 1.002 PRINTED IN T AIWAN Service guide files and updates are availab le on the CSD web; for more information, please refer to http://csd.acer .com .tw[...]

II T ravelMate C1 10 Revision History Please refer to the table below for the up dates ma de on T ravelmate C1 10 service guide. Date Chapter Up dates 08/27/2003 Chapter 6 Revision of picture image 08/25/2003 Chapter 3 Revised process in removing Main Board 07/16/2003 Chapter 1 Upgrade CPU S pecs to 1GHz Chapter 2 Revised Information in the BIOS Se[...]

III Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any languag e or computer language, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the [...]

IV T ravelMate C1 10 Conventions The following conventi ons are used in this manual: Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the cu rrent topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precaution[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general informa tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CONFIGUR A TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enha nce product co[...]

VI T ravelMate C1 10[...]

VII T able of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Board Layout . . . . . . . . . . . . . . . . . . . . . . [...]

VIII T able of Contents Removing the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Removing the Touch Pad Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Removing the Touch Pad FPC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Removing the LCD Support Kn[...]

Chapter 1 1 Features This computer was designed with the user in mind . Here are just a few of its many features: Performance T Intel ® ul tra low-voltage Pentium ® M processor up to 1GHz CPU with on-die 1MB cache. CPU is lower power , fully static and with SMI feature. T Intel ® Centrino ™ Mobile T echnology T 64-bit memory bus T High-capacit[...]

2 T ravelMate C1 10 Exp ansion T One type II CardBus PC Card sl ot T Upgradeable memory T DockMate V Keyboard and Pointing Device T 84-/85-/88-key international language keyboa rds T Ergonomically-centered touchpad pointing devi ce with scroll function I/O Ports T One type II CardBus PC Card sl ot T Acer 100 pins standard docking connector T One RJ[...]

Chapter 1 3 System Block Diagram CPU Pe ntiu m- M ULV 900MHz/1GH z uFC BG A CLOCK Generator ICS950813CG MODEM DAUGHTER CARD BLUETOOTH HDD RJ-1 1 HOST BUS 100 MHz Line-in/ Nic R5C551 CARDBUS & 1394 PCI BUS MI I USB1.1 IDE BUS DDR 266 LAN PHY 82562ET USB2.0 PORT I CH- 4 Hub I/ F DDR DRAM Socket *2 SIO NS87392 BI OS ROM 49LF004-334C DEBUG PORT KBC[...]

4 T ravelMate C1 10 Board Layout T op View 1 AC adapter connector 15 Line-in port 2 LCD cover switch connector 16 Line-out port 3 VGA port 17 Memory slot 1 4 RJ1 1 and RJ45 connectors 18 Please refer to below for SW settin gs 5 LCD coaxial cable connecto r 19 RTC battery connector 6 LED/Inverter board connector 20 Debug purpose only 7 Fax/Modem boa[...]

Chapter 1 5 Bottom View 1 Memory slot (DM2) 4 ICH-4 (South Bridge) 2 MiniPCI wireless module connector 5 Power switch 3 Modem cable connector 12 3 4 5[...]

6 T ravelMate C1 10 Outlook V iew A general introduction of ports allow you to connect pe ripheral devices, as you would with a desktop PC. Front Vi ew # Item Description 1 T wo -way latch Use to latch the LCD screen in both nor mal mode and tablet mode. 2 Display screen Also called LCD (liquid-cr ystal display), diplays computer output. Input-capa[...]

Chapter 1 7 13 Page down buttons Use to scroll one page down in tablet mode. This button can also be used to emulate the Ta b button by first pressing the Fn button and then this button. This button can be configured by the user. 14 Page up buttons Use to scroll one page up in tablet mode. This button is used to rotate the display by first pressing[...]

8 T ravelMate C1 10 Lef t Panel # Item Description 1 Screen Support Supports the LCD screen, press and release before switching from PC mode to tablet mode and vice versa. 2 Power jack Connects to an AC adapter 3 Hard disk bay Houses the computer ’s hard disk (secured by a screw).[...]

Chapter 1 9 Right Panel # Item Description 1 EMR S tylus Electormagnetic res onance (EMR) stylus that is used to input dat a in tablet mode. Use only an EMR-compatible stylus to input data on the screen. 2 PC Card eject button Ejects the PC Card from the slot. 3 PC Card slot Accepts one T ype II 16-bit PC Card or 32-bit CardBus PC Card. 4 Power swi[...]

10 T ravelMate C1 10 Rear Panel # Item Description 1 Security keylock Connects to a Kensington-compatible computer security lock. 2 Port replicator Connects to the EasyPort port replicator for one-step connection and disconnection of ex ternal devices. 3 Modem jack Con nects to a phone line. 4 Network jack Connects to an Ethernet 10/100-based ne tw[...]

Chapter 1 11 Bottom Panel # Item Description 1 Memory compartment Houses the computer ’s main memory . 2 Battery lock/unlock latch Locks and unlocks the battery bay . 3 Battery release latch Unlatches the battery to remove the battery pack. 4 Battery bay Houses the computer ’s battery pack. 5 Hard disk anti-shock protection Protects your hard d[...]

12 T ravelMate C1 10 Indicators The computer has seven easy-t o-read status icons on the right of the display screen. The Power and S tandby status icons are visible even wh en you close the display cover so you can see th e status of the computer while the cover is closed. Icon Function Description Num Lock Lights when Num Lock is activated. Caps [...]

Chapter 1 13 Launch Keys Located at the top of the keyboar d are four launch keys used to launch frequently used applications The Power and S tandby status icons are visible even wh en you close the display cover so you can see th e status of the computer while the cover is closed. Function Description P1 This button is user-programmable. P2 This b[...]

14 T ravelMate C1 10 Lock Keys The keyboard has three lock keys which yo u can toggle on and off. NOTE: T o access the Num Lock and Scroll Lock functions, hold the Fn key do wn while pressing the F1 1 and F12 keys respectively . Lock Key Description Caps Lock When Caps Lock is on, all al phabetic characters typed are in upper case. Num Lock (Fn-F1 [...]

Chapter 1 15 Embedded Numeric Keyp ad The embedded nu meric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the up per right corner of the ke ycaps. T o simplify the keyboard legend , cursor-control key symbols are not printed on the keys. NOTE: If an external keyboard or keypad is connected to the com[...]

16 T ravelMate C1 10 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. Key Description Windows logo key  S tart button. Combinations with this key perform shortcut functions. Below are a few examples:  + T ab (Activates next taskbar button)  + E (Explores My Computer)  + F (Finds Document)  + M (Minimiz[...]

Chapter 1 17 Hot Keys The computer employs hot keys or key combinations to access most of the computer ’s controls like screen contrast and brightness, volu me output and the BIOS Utility . T o activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Functio n Description Fn-F1 Hot key he[...]

18 T ravelMate C1 10 Fn- z Brightness down Decreases the scr een brightness. Hot Key Icon Functio n Description[...]

Chapter 1 19 Hardware Specifications and Configurations Processor Item Specification CPU type Intel ® ultra low voltage Pentium ® M processor up to 1GHz CPU with on-die 1MB L2 cache CPU package uFC-BGA package CPU core voltage 1.004V/0.844V CPU I/O voltage 1.05V BIOS Item Specification BIOS vendor Acer BIOS V ersion R01-A0w BIOS ROM type Flash RO[...]

20 T ravelMate C1 10 Above table list s some system memory configurations. Y ou may combine DIMMs with various capacities to form other combinations. NOTE: The shipping specification for DIMM combination is 256/512MB in slot 1. Memory Combinations Slot 1 Slot 2 To t a l M e m o r y 64 MB 0 MB 64 MB 0 MB 64MB 64 MB 64 MB 64 MB 128 MB 128 MB 0 MB 128[...]

Chapter 1 21 NOTE: The hardware spe cification of the e xternal CD-ROM d rive is 24X. However the actual performance is only 6X under USB 1.1. Supports modem protocol V .92 MDC BLUETOOTH/MODEM COMBO MODULE MDC Modem connector type RJ1 1 RJ1 1 Modem connector location Rear side Rear side Hard Disk Drive Interface Item Specification V endor & Mod[...]

22 T ravelMate C1 10 Audio Interface Item Specification Audio Controller CS4299-XQ Audio onboard or optional Built-in Mono or S tereo S tereo Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Compatibility Microsof t AC97 2.1 Mixed sound source Line-out, Line-in/Microphone, CD, Video, AUX, S peaker V oice[...]

Chapter 1 23 USB Port Item Specification USB Compliancy Level 1.1/2.0 UHCI USB 1.1 OHCI USB 2.0 Number of USB port 2 Location Right side Serial port function control Not available IrDA Port Item Specification IrDA FIR port controller NS 87392 (SIO) Number of IrDA FIR port 1 Location Front side IrDA FIR port function control Not Available IrDA FIR p[...]

24 T ravelMate C1 10 NOTE: DC-AC inverter is used to generate very hig h AC voltage, then support to LCD CCFT backlight use r , and is also responsible for the control of LCD bright ness. A void touching th e DC-AC inverter area while the system unit is turned on . NOTE: There is an EEPROM in the inverter , which stores its supported LCD type and I[...]

Chapter 1 25 LCD Item Specification V endor & model name T oshiba L TM10C321K Mechanical S pecifications LCD display area (diagonal, inch) 10.4 Display technology TFT Resolution XGA (1024x768) Supports colors 256K Optical Specification Brightness control keyboard hotkey Contrast control No Recommended Operating Conditions Supply voltage for LCD[...]

26 T ravelMate C1 10 AC/DC Adapter Item Specification V endor & model name LITE-ON P A-1500-02 Input Requirements Maximum input current (A, @90V ac, full load) The maximum input current shall be less than 1.5 Ampere at f ull (50W) load and 90V ac input voltage. Nominal input frequency 50 ~ 60 Hz Input frequency variation range 47 ~ 63 Hz Nomina[...]

Chapter 1 27 Power Management Power Saving Mode Phenomenon St andby Mode W aiting time specified by the System S tandby value or the operating system elapses without any system activity . Or When the computer is about to enter Hibernation mode (e.g., during a battery-low condition), but the Hibernation file is invalid or not present. T The Sleep in[...]

28 T ravelMate C1 10 Mechanical Specification Item Specification Dimensions 257 (W) x 216 (D) x 29.7 (H) Weight 3.2 lbs with 10.4” XGA LCD I/O Ports 1 type II C ardBus socket, 1 RJ-1 1 modem port, 1 RJ-45 LAN port, 1 DC-in jack (AC adapter), 1 FIR port, 1 external monitor port, 2 USB ports, 1 audio line-out/ headphone-out jack, 1 audio line-in/mi[...]

Chapter 1 29 00000081-0000008F Direct memory access controller 00000090-00000091 Direct memory access controller 00000092-00000092 Motherboard resources 00000093-0000009F Direct memory access controller 000000A0-000000A1 Programmable interrup t controller 000000A5-000000A5 Programmable interrup t controller 000000A8-000000A9 Programmable interrup t[...]

30 T ravelMate C1 10 IRQ Assignme nt Map Interrupt Channel Function IRQ0 System timer IRQ1 Keyboard IRQ2 Cascade IRQ3 FIR (Serial port) IRQ4 Reserved for Serial port 2 IRQ5 Reserved for PCMCIA R2 card IRQ6 COM1 (Serial port) for Digitizer IRQ7 LPT (Parallel port) IRQ8 CMOS/RTC IRQ9 SCI IRQ used by ACPI bus IRQ10 SMBus (PIRQB#), Audio (PIRQB#), Mode[...]

Chapter 2 31 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our compu ter is already properly configured and optimiz ed, and you do not need to run this utility . However , if you encounter confi guration problems, you may need to run Setup. Please a[...]

32 T ravelMate C1 10 System Information The System Information screen displays a summary of your computer h ardware information. NOTE: The screen above is a sample and may not reflect the actual data on your computer . The following table describes the information in this screen . The items in this screen are important and vital informa tion about [...]

Chapter 2 33 Main System Settings The Main System Settings screen all ows you to set the system date and time. The following table describes the parameters in this screen . Parameter Description System T ime Sets the system time Format: HH:MM:SS ( Hour : Minute : Second ) Help: <T ab>,<Shft-T ab>, or <Enter> selects field. System [...]

34 T ravelMate C1 10 S tartup Screen Display OEM logo picture screen during boot up. Options: Enable or Disable Help: Enable to show the graphic picture scre en on boot up. Boot on LAN Options: Enable or Disable. Help: When set to enabled, system will boot on LAN. Notice: Need to restart system for enabling Boot-on-LAN fu nction. Hotkey Beep Option[...]

Chapter 2 35 Advanced System Settings The S tartup Configuration screen cont ains parameter values that de fine how your computer behaves on system star tup. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Options IDE Primary Master Show IDE Pr[...]

36 T ravelMate C1 10 IDE Primary Master The IDE Primary Master sub-menu contains parameters related to the primary hard disk. CAUTION: The parameters in this screen are for the advanced users only . T ypically , you do not need to change the values in this screen. Th e default setting of Auto optimizes all the sett ings for your hard disk. PhoenixB[...]

Chapter 2 37 I/O Device Configuration The parameters in this screen are for advanced user s only . Y ou do not need to change the values in this screen because these valu es are already optimized. The I/O Device Configur ation screen assigns resour ces to basic computer communication hardware. NOTE: When the device is disabled, all the sub-items wi[...]

38 T ravelMate C1 10 Interrupt Sets the IRQ of the Com operation. Help: Set the base I/O a ddress for serial port A. IRQ3 IRQ4 DMA Channel Sets a DMA channel for the printer to operate in ECP mode. This parameter is enabled only if operation mode is set to ECP . Help: Set the DMA channel for the parallel port. DMA1 DMA3 Parallel Port Enables or dis[...]

Chapter 2 39 System Security The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Options Set Supervisor Password While entering SETU[...]

40 T ravelMate C1 10 Setting a Password Follow these steps: 1. Use the cursor w / y keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and press the e key . The password box appears: 2. T y pe a password. The password may consist of up to eight characters (A-Z, a-z, 0-9). IMPORT ANT : Be very careful when typing your password bec[...]

Chapter 2 41 Boot Options Users can press F12 during POST to enter the Boot Options Menu. In this menu users can ch ange boot device without entering BIOS SETUP utility . NOTE: There are four priorities that can let t he user to specify the boot device sequence. The priority of options from top to down is 1 st , 2 nd , 3 rd , 4 th . If the Removabl[...]

42 T ravelMate C1 10 Exit Setup This menu contains exit options. The following table describes the parameters in this screen. Setting in boldface are the defau lts an d suggested parameter settings. Parameter Description Exit Saving Changes Save any changes, and exit BIOS setup. Help: Exit System Setup and save your changes to CMOS. Exit Discarding[...]

Chapter 2 43 Multi-Boot Menu Users can press F12 during POST to enter the Multi Boot Selectio n Menu. In this menu users can change boot device without enter ing BIOS SETUP utility . NOTE: * If D2D Recovery function is not available, then this ite m will be disappeared NOTE: ** If users disable the “Bo ot from LAN” option in BIOS SETUP utility [...]

44 T ravelMate C1 10 Setting a Password Follow these steps: 1. Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on, Hard Disk, or Resume) and press the z / x key . The password box appears: 2. T y pe a password. The p assword may consist of up to eight characters (A-Z , a-z, 0-9). IMPORT ANT : Be very careful when typing [...]

Chapter 2 45 Y ou have three chances to enter a password. If you successfully ente red the password, the system start s Windows. If you fail to enter the password correct ly after three tries, the system hangs. T o change a password, follow the same steps used to set a password. T o remove a password, follow the same steps used to set a password, e[...]

46 T ravelMate C1 10 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following condition s: T New versions of system programs T New features or options Use the IFlash utility to upda te the system BIOS flash ROM. NOTE: Do not install memory-related drivers (X MS, EMS, DPMI) when you use IFlash. NOTE: This program contains a re[...]

Chapter 2 47 Running PQA Diagnostics Program Press z / x to move around the main menu. Press e to enable the selected option. The main optio ns are Diag, Result, SysI nfo, Op tion and Exit. The Diag option lets you select testing items and times. The following screen appea rs when you select Diag from the main menu. One T est performs a single test[...]

48 T ravelMate C1 10 The screen below appears if you select Multi T est. S pecify the desired number of tests and press e . After you specify the number of tests to perform, the screen shows a list of test items (see below). Move the highlight bar from one item to another . Press S pace to enable or disable the item. Press e to view the available o[...]

Chapter 3 49 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble the co mputer , you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Flat-bladed screw driver T Phillips screw driver T Tw e e z e[...]

50 T ravelMate C1 10 General Information Before Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack.[...]

Chapter 3 51 Disassembly Pro cedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequence and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

52 T ravelMate C1 10 Screw List Item Description A Screw M2.5 X L6 (Black) B Screw M3 X L4 (Silver) C Screw M2 X L4 ((Black) D Screw M2 X L4 (Silver) E Screw M2 X L4.5 (Golden) F Hex Screw (Silver) G Screw M2 X L4 (Black) H Scr ew M2 X L2 (Silver)[...]

Chapter 3 53 Removing the Battery Pack 1. Push the battery lock latch fo rward to unlock th e battery . 2. Push the battery release latch to release the battery . 3. Remove the battery .[...]

54 T ravelMate C1 10 Removing the Wireless LAN Module 1. See “Removing the Battery Pack” on page 53. 2. First remove the two screws as shown here, and then lift the DIMM cover up. 3. Detach the gray and black RF cabl es from the wireless LAN module. 4. Push the two latches on both sides of the socket to release the wirele ss LAN module. Remove [...]

Chapter 3 55 Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 53. 2. Remove the screw of the HDD cover , th en remove the HDD cover . 3. Pull and slide out the HDD module from its bay . Disassembling the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 53. 2. See “Removing the Hard Disk Drive[...]

56 T ravelMate C1 10 Disassembling the Main Unit Removing the Middle Covers 1. See “Removing the Battery Pack” on page 53. 2. First, push outward the middle cover as shown here , and then detach the other middle cover on th e rear of the unit. Removing the Keyboard 1. See “Removing the Battery Pack” on page 53. 2. See “Removing the Middle[...]

Chapter 3 57 Removing the DIMM Upper Plate 1. See “Removing the Battery Pack” on page 53. 2. See “Removing the Middle Covers” on page 56. 3. See “Removing the Keyboard ” on page 56. 4. Remove the two screws, and then detach the DI MM upper plate from the heat sink plate. Removing the Internal Memory Module 1. See “Removing the Battery[...]

58 T ravelMate C1 10 5. Disconnect the modem cable and t he bluetooth cable from the modem boa rd, and then remove the modem board. . Removing the LCD Module 1. See “Removing the Battery Pack” on page 53. 2. See “Removing the Middle Covers” on page 56. 3. See “Removing the Keyboard ” on page 56. 4. Remove the two screws as shown here, a[...]

Chapter 3 59 NOTE: We would like to hightlight the correct way to ro t ate the LCD module here. Please note th at the LCD module can only be rotated at 180 degrees. Ro tating the LCD module in the wrong direction may cause the damage to the cables. 1. Pressing the two LCD support knobs inward, ro tate the LCD module clockwise at 180 degrees. l 2. T[...]

60 T ravelMate C1 10 Sep arating the Upper C ase from the Lower Case 1. See “Removing the Battery Pack” on page 53. 2. See “Removing the Middle Covers” on page 56. 3. See “Removing the Keyboard ” on page 56. 4. See “Removing the LCD Module” on page 58. 5. Disconnect the RTC battery cable and the speaker cable from the main board. 6.[...]

Chapter 3 61 9. Separate the upper case from the lower case. Removing the RTC Battery 1. See “Removing the Battery Pack” on page 53. 2. See “Removing the Middle Covers” on page 56. 3. See “Removing the Keyboard ” on page 56. 4. See “Removing the LCD Module” on page 58. 5. See “Separating the Upper Case from the Lower Case” on pa[...]

62 T ravelMate C1 10 Removing the T ouch Pad Module 1. See “Removing the Battery Pack” on page 53. 2. See “Removing the Middle Covers” on page 56. 3. See “Removing the Keyboard ” on page 56. 4. See “Removing the LCD Module” on page 58. 5. See “Separating the Upper Case from the Lower Case” on page 60. 6. First release the latche[...]

Chapter 3 63 Removing the LCD Support Knobs 1. See “Removing the Battery Pack” on page 53. 2. See “Removing the Middle Covers” on page 56. 3. See “Removing the Keyboard ” on page 56. 4. See “Removing the LCD Module” on page 58. 5. See “Separating the Upper Case from the Lower Case” on page 60. 6. Remove the two screws as shown, [...]

64 T ravelMate C1 10 Removing the Main Board 1. See “Removing the Battery Pack” on page 53. 2. See “Removing the Middle Covers” on page 56. 3. See “Removing the Keyboard ” on page 56. 4. See “Removing the LCD Module” on page 58. 5. See “Separating the Upper Case from the Lower Case” on page 60. 6. Disconnect the sensor switch ca[...]

Chapter 3 65 Removing the PCMCIA Socket 1. See “Removing the Battery Pack” on page 53. 2. See “Removing the Middle Covers” on page 56. 3. See “Removing the Keyboard ” on page 56. 4. See “Removing the LCD Module” on page 58. 5. See “Separating the Upper Case from the Lower Case” on page 60. 6. See “Removing the Main Board” on[...]

66 T ravelMate C1 10 Disassembling the LCD Module Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 53. 2. See “Removing the Middle Covers” on page 56. 3. See “Removing the Keyboard ” on page 56. 4. See “Removing the LCD Module” on page 58. 5. Remove the stylus and the two video capture kit covers. . 6. Remove the th[...]

Chapter 3 67 Removing the LCD Hinges with the Center Hinge 1. See “Removing the Battery Pack” on page 53. 2. See “Removing the Middle Covers” on page 56. 3. See “Removing the Keyboard ” on page 56. 4. See “Removing the LCD Module” on page 58. 5. See “Removing the LCD Bezel” on page 66. 6. Pull the cables out from the center hing[...]

68 T ravelMate C1 10 Removing the Main and Auxiliary Antenna 1. See “Removing the Battery Pack” on page 53. 2. See “Removing the Middle Covers” on page 56. 3. See “Removing the Keyboard ” on page 56. 4. See “Removing the LCD Module” on page 58. 5. See “Removing the LCD Bezel” on page 66. 6. Remove the one silver screw and t he o[...]

Chapter 3 69 7. Remove the tape, disconnect the coaxial cabl e, and then remove the coaxial cable from the LCD carefull y . Removing the Sensor Board 1. See “Removing the Battery Pack” on page 53. 2. See “Removing the Middle Covers” on page 56. 3. See “Removing the Keyboard ” on page 56. 4. See “Removing the LCD Module” on page 58. [...]

70 T ravelMate C1 10 5. Remove the two screws holding the modem board. Then turn over the modem board. T ear off the tape that fastens the bluetoot h antenna then discon nect the bluetooth antenna and the mo dem cable. Finally remove the modem board. 6. See “Separating the Upper Case from the Lower Case” on page 60. 7. Detach the mylar fasteing[...]

Chapter 4 71 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer pro ducts. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V e rify the symptoms by attem[...]

72 T ravelMate C1 10 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller , dr iver , or diskette. A write-ena bled , diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause t[...]

Chapter 4 73 Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal ke yboard does not work o r an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly se ated in the conne ctor on the system board. If the keyboard cable conn[...]

74 T ravelMate C1 10 Check the Power Adapt er Unplug the power adapter cable from the computer and measure the output voltage at the plug of th e power adapter cable. See the following figu re 1. If the voltage is not correct , replace the power ad apter . 2. If the voltage is within the range, do the following: T Replace the System board. T If the[...]

Chapter 4 75 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , confirm that if the parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery an d adap[...]

76 T ravelMate C1 10 Power-On Self-T est (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part bac[...]

Chapter 4 77 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Err or 3. IDE Secondary Channel Master Drive Error 010 Memory Error at XXXX:XXXX:XXXXh (R:XXXXh, W :XXXXh) 070 Real T ime Clock Error 071 CMOS Battery Bad 072 [...]

78 T ravelMate C1 10 Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings”[...]

Chapter 4 79 Error Message List No beep Error Messages FRU/Action in Seq uence No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 73. Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. LED board. System board. No beep, power-on ind[...]

80 T ravelMate C1 10 Index of Symptom-to -FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, the n reboot system. Reconnect the LCD connectors. Keyb[...]

Chapter 4 81 PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMC IA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from actual size. Enter BIOS Setup Utility to execute [...]

82 T ravelMate C1 10 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 84. System hangs intermittently . See “Thermal Utility” on page 46. Reconnect hard disk/CD-ROM drive s. Hard disk connection board System board Peripheral-Related Symptom s Symptom / Error Action in [...]

Chapter 4 83 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent problem, do th[...]

84 T ravelMate C1 10 Undetermined Problems The diagnostic proble ms does not identify which ad apter or device failed, which installed devices ar e incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the faili ng FRU (do not isolate non-defective FRU). NOTE: V erify that all att[...]

Chapter 4 85 Index of AFlash BI OS Error Message Error Message Action in Sequence Hardware Error See “System Diagnostic Diskette” on page 46 VPD Checksum Error Reboot the system and then retest w ith this diskette. BIOS Update Program Error T urn off the power and restart the system. System Error Make sure this AFlash BIOS diskette for this mod[...]

86 T ravelMate C1 10 Index of PQA Diagnosti c Error Code, Message Error Code Message Action in Sequence 16XXX Backup battery error Backup battery 01XXX CPU or main board error Reload BIOS default setting. System board 02XXX Memory error DIMM System board 03XXX Keyboard error Reset Keyboard Keyboard System board 04XXX V ideo error System board 05XXX[...]

Chapter 5 87 To p V i e w PCB 02225-SB DCIN1 AC adapter connector LIN1 Line-in port CSW1 LCD cover switch connector HP1 Line-out port CRT1 VGA port DM1 Memory slot 1 RJ1 R J1 1 and RJ45 connectors SW1 Please refer to b elow for SW1 settings LCD1 LCD coaxial cable connector RTC1 RTC battery connector INV1 LED/Inverter board connector U25 Debug purpo[...]

88 T ravelMate C1 10 SW1 Settings NOTE: *: Default setting SW4 Setting Switch 1 ON: Disable password check OFF*: Enable password check Switch 2 ON: Enable BootBlock Erasable OFF*: Disable BootBlock Erasable[...]

Chapter 5 89 Bottom View DM2 Memory slot U63 ICH-4 (I/O controller) MINI1 MiniPCI wireless module connector PWRSW1 Power switch TRING1 Modem cable connector DM2 MINI1 TRING1 U63 PWR S W1[...]

90 T ravelMate C1 10[...]

Chapter 6 91 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate C1 10. Refer to this chapter whenever orderi ng for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date info rmation available on your region[...]

92 T ravelMate C1 10 Exploded Diagram[...]

Chapter 6 93 Picture No. Partname Description STYLUS 01 STYLUS W ACOM UP-714E-36A STYLUS PEN UP-714E-36A WA C O M LCD 02 LCD MODULE 10.4” XGA T OSHIBA ASSY LCD 10.4” XGA TOSHIBA LCD 10.4” XGA TOSHIBA L TM10C321 K V01 W/PROTECTION COVER ASSY LCD MODULE 10.4” XGA TSB Combo Module NS CDRW/DVD COMBO DRIVE 24X AOPEN ESV -189I 1394 COMBO 1394 24X[...]

94 T ravelMate C1 10 NS INVERTER CABLE & BUTT ON BOARD CABLE ASSY CABLE INVERTER A1+ NS LCD COAXIAL CABLE CABLE LCD COAXIAL NS MODEM CABLE C.A. RJ1 1 85MM Microphone NS MICROPHONE / SWITCH SENSOR CABLE CABLE LA TCH SENSOR SWITCH Case/Cover/Bracket Assembly 12 REAR MIDDLE COVER SMALL COVER MIDDLE SMALL 1 1 FRONT MIDDLE COVER BIG COVER MIDDLE BIG[...]

Chapter 6 95 NS CENTRAL HINGE P ACK ASSEMBL Y HINGE TM100 10 DIMM COVER W/SCREW LOWER ASSY DOOR L/C MB 1800 A1+ NS LOWER CASE W/IO RUBBER COVER & FRONT COVER & RUBBER FOOT & SENSO R CABLE & USB RUBBER COVER ASSY LOWER CASE A1 PLUS 05 UPPER CASE W/O TOUCHP AD MODULE ASSY UPPER CASE W/O TOUCHP AD NS TOUCHP AD HOLDER ASSEMBL Y TO UCH P[...]

96 T ravelMate C1 10 NS LCD BEZEL W/ICON LABEL & LA TCH & NAME PLA TE & WARNING LABEL ASSY BEZEL A1 PLUS NS FRONT COVER ASSEMBL Y FRONT COVER NS LCD SUPP KNOB LEFT ASSEMBL Y LCD SUPP KNOB LEFT NS LCD SUPP KNOB RIGHT ASSEMBL Y LCD SUPP KNOB RIGHT Boards NS MODEM BOARD AMBIT/T60M283.10 MODEM MDC AMBIT/T60M283.10 NS WIRELESS LAN BOARD 802.[...]

Chapter 6 97 NS INVERTER BOARD 10.4” XGA INVERTER 10.4” XGA T62I227.00 NS HDD CONNECTOR 2R 40PIN HEAD FML 2R40P ST 1277257-1 Battery 09 BA TTERY ASSEMBL Y SANYO W/ FOOT ASSY BA TTERY SANYO W/FOOT BA TTERY P ACK 1800MA 4CELL SANYO BA TTERY P AC K BTP-42C1 1800MA NS RTC BA TTERY LI 3V 65MAH 170MM BTY LI 3V ML2032T6 65MAH 170MM Adapter NS ADAPTER [...]

98 T ravelMate C1 10 NS SPEAKER SPEAKER W/CABLE A1+ Picture No. Partname Description[...]

Chapter 6 99 Heatsink NS CPU HEA TSINK ASSY CPU HEA T PLA TE A1+ NS UPPER HEA TSINK ASSEMBL Y DIMM UPPER PLA TE Communication Module NS WIRELESS ANTENNA 802.1 1A/B ASSY 802.1 1A/B ANTENNA A1 PLUS Digitizer NS DIGITIZER WACOM SU-001-A01 ASSY DIGITIZER SU-001- A01 TM100 Main board 06 MAINBOARD TM1 10 A1+ W/CPU 1GHZ (CPU ON BOARD) W/MODEM CABLE & [...]

100 T ravelMate C1 10 NS NAME PLA T E PLA TE NAME 45.8x5.7MM A1+ NS WARNING LABEL LABEL STICKER TM100 NS SCREW MYLAR UPPER CUSHION UPPER LCD BEZEL NS RUBBER FOR LCD P ANEL CUSHION LCD P ANEL NS RUBBER FOOT RUBBER FOOT A1+ NS LOGO PLA TE ACER LOGO MG-AL P ANEL NS CARDBUS DUMMY CARD CARDBUS DUMMY CARD TM100 NS CAMERA RUBBER RUBBER CAMERA A1 Screws NS[...]

Appendix A 101 Model Number Definitions Model Number LCD CPU Memory HDD CD/DVD Battery 1 10T 10.4” XGA PM 900 256MB 30GB 24x CD-ROM 1x Li-Ion 1 10T 10.4” XGA PM 900 6256MB 30GB 24x CD-ROM 1x Li-Ion 1 10T 10.4” XGA PM 900 256MB 30GB 24x CD-ROM 1x Li-Ion 1 10T 10.4” XGA PM 900 256MB 40GB 24x CD-ROM Li-Ion 1 10T 10.4” XGA PM 900 256MB 40GB 2[...]

102 T ravelMate C1 10[...]

Appendix B 103 This computer ’s compat ibility is tested and verified by Acer’s internal testing depatment. All of it’ s system functions are tested under Windows XP environment. Refer to the following list of components, adapter cards and peripherals which ha ve passed this test. Regarding configuration, combination and test pro cedures plea[...]

104 T ravelMate C1 10 Microsof t Wi ndows XP Environment T est Item Specifications Processor Banias 900MHz Banias 800MHz LCD 10.4” T osh iba Har Disk Driv e H itachi 60GB Fujitsu 40GB Memory Infineon 512MB DDR Nanya 256MB DDR Keyboard US(84) Battery Sanyo(Li) Adapter ADT 3P 50W P A 1600-06AC Inverter Ambit T ouchpad Synaptics Modem Ambit Modem Am[...]

Appendix B 105 T oke n Ring Card IBM T oken Ring 16/4 Adapter II IBM T urbo 16/4 T oken Ring 85H3677 Olicom T oken Ring GoCard OC-3221 I/O Peripherals I/O Display‘ Acer 21 1c 21” ViewSonic PF790 19” Acer FP751 17” TFT LCD IBM Color TFT LCD 14” 951 4-B03 Compaq Color Monitor V70 NET Color Monitor 20” Mozo 17” TFT LCD (DVI) I/O - Projec[...]

106 T ravelMate C1 10 I/O - USB S torage Drive Logitec CDRW + DVDROM combo USB interface Iomega USB Zip 250MB Argosy Ultra slim CDRW (usb 2.0) Plextor Burn-Proof CDRW (usb 2.0) PX-S88TU Fujitsu MO-1300 1.3G (usb 2.0) Fujitsu 20G HDD (usb 2.0) t4988618913874 Sony DVDROM (usb 2.0) IO-Data DVDROM (usb 2.0) IBM 32MB USB Memory Key T rek 32MB USB Memory[...]

Appendix C 107 This section describe s online techni cal support services availa ble to help you re pair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer you r technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website. However some in formation sources[...]

108 T ravelMate C1 10[...]

Index 109 A AC Adapter 26 ACPI 1.0a 19 AFLASH Utility 46 APM 1.2 19 Audio 22, 23 B Battery 24 Battery Pack 53 battery pack charging indicator 12 BIOS 19 package 19 password control 19 ROM size 19 ROM type 19 vendor 19 Ve r s i o n 1 9 BIOS Setup Utility 3 1 BIOS Supports protocol 19 BIOS Utility 31–45 Basic System Settings 33 Load Default Setting[...]

11 0 T ravelMate C1 10 Indicators 12 Intermittent Problems 83 IrDA 23 IRQ Assignment Map 30 J Jumper and Connector Locati ons 87 T op V iew 87 K Keyboard 23, 24 Keyboard or Auxiliary Input Device Check 73 L L2 cache 19 LAN/Modem Combo 20 LCD 25 DC-AC LCD Inverter 24 LCD Bezel Removing 66 M Machine Disassembly 49 Mechanical S pecification 28 media a[...]

Index 111 T ouchpad Check 75 T ouchPad Module Removing 62 T roubleshooting 71 U Undetermined Prob lems 84 USB 23 utility BIOS 31–45 V Video 22 Resolutions 22 Video controller 23[...]

11 2 T ravelMate C1 10[...]