Acroprint TQ600 manual

TQ600 User Manual Proximity Badge Te r m i n a l Fingerprint Te r m i n a l[...]

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- I - FCC Warnin g: Note: Th is equ ipm ent has been tested a nd fo und to com ply with th e lim its for a Class A di gital de vice, pur suant to Part 15 of the FCC rul es. The se limit s are designed t o provide reasonabl e protecti on agai nst harmful interference when the equipm ent is o perated in a co mm ercial environment. This equipment gene[...]

- II - Declaration Of Conformity Accord ing To EM C Directive 89/336/EEC We declare under our sole responsibility that the U600 Finger Pr int reader and/or U600P Proximity re ader and/or data record ing equipment to which this decl arati on relat es are in conf or mit y with the followi ng sta ndards: EN61000-6- 1, EN55022- 2006, EN 55024 -1998+A 1[...]

- III - Contents Getting S tar ted ....................... .......................... ........ 1 T erminal Co nfigurat ions .......................... ........................................... 2 Operator Pa nel LEDs ... ......................................................... .............. 3 Men u T r ee ................. ......................[...]

- IV - Password V erification . ................................... ............................. 27 Enr olling – Pro ximity T er minals . ................. ............ 29 Proximity Card Enro llm ent ............................. ............................. 29 Password Enrollmen t ........ ................................... ..................[...]

- V - Review All Attendance Re cords .................... .................................. 51 Review Indivi dual Attendan ce Records ........ .................................. 52 Browsing Attendanc e Re cords ...................... .................................. 53 Clea ning the T Q6 00 ................. ................. ............... 55 [...]

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- 1 - Getting Started Import ant! Do not a ttempt to servic e the TQ600 y ourself. Opening t he terminal will voi d the warranty . Always follow the inst ruct ion s in t he u ser guid e. • Do not place the terminal in di rect sunli ght. Bright light ma y sign ifican tly affect fin gerp rint r eads o r cause f ingerpr int verification to fail. T h[...]

- 2 - T erminal Configurations The TQ600 is available with either a fingerprint sensor or a proximity badge sensor . The fingerprint sensor provides the m ost secure user verifica tion as it uniquely identifies each user . The proximity (“Prox”) badge is a faster me thod of veri fy ing a user since you onl y need place your badge nea r the fron[...]

- 3 - Operator Panel LEDs 1) Norm al Operation. Gree n light bli nks eac h second . 2) Error Condition (Fingerpri nt or Badge not Enrolled) Red light shines for 2 seconds 3) T ransaction (Fingerprint or Badge Rea d) successful Green lig ht shines for 2 s econds Note: Contact Acroprin t support if you r ecei ve any LED sequ ence o ther than those l [...]

- 4 - Menu Tree 2[...]

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- 8 - Basic Concepts This section c ontains definitions and d escriptions of fi ngerprint identification conc epts: z User Enrollment: Fingerprints z User Identification/V erification z Threshold z User ID (PIN Number) z Privilege Leve ls z Sta rt-up The two most importa nt functions of fing erpr int i dentif icat ion ar e user enrollm ent and user[...]

- 9 - User Identification / V erification User ide n tific ation is the proc ess of compa ring a user ’ s finge rprint again st a fi ngerpr int t empl ate stor ed in th e termi nal. Wh en a user ’ s finger print matches a f ing erprint template stored in the TQ600 the term in al will sh ow a su ccessful ma tch, thus ve rifying the user ’ s id[...]

- 10 - The threshold value is a global setting, i.e., it is se t for all users. If a user ha s a proble m with finge rprint verification d u e to worn fingerprin ts or dry skin you m ay n ee d to have the user enter their User ID in order to matc h their fing erprint to their store d templa te. Thi s is ref erred to as 1 :1 (one to one) veri ficati[...]

- 11 - User ID (PIN number) Before b eginni ng fin gerprint enroll ment , a user is as signed a User ID number (s ometim es referre d to as a PIN num ber). This U ser ID number is us ed to recall fingerpri nt template s or passwords e ach time verific ation is requeste d. Privilege Levels Privilege levels are th e leve ls at wh ich u sers ar e auth[...]

- 12 - z Super visor is th e high est au thori zati on level. Supervisors can enroll supervis ors, adminis trators, enrolle rs and users. Supervisors can de lete a d ministrators, enrollers and users. Supervisor s can access all functions and ch ange all setups. Note: If no use r has adminis t rati ve privil eges (e nro lle r , admi nistr ator or s[...]

- 13 - Enrolling – Fi ngerprint Terminals This cha pter des cribes how to enrol l and verify us ers on the TQ600. The following topic s are included: z Fingerprin t Enrollment T ips z Enrolling User z T esting an Enrollm ent z Enroll ing an Auxi liar y Finger print of User z V erify ing Y o ur I dentity Fingerprint Enrollment T ip s It is recomme[...]

- 14 - CORRECT finger positioning: P l a c e f i n g e r f l a t o n t h e s e n s o r s u r f a c e Place f inger in the cent er of th e sen sor surf ace INCORRECT finger positioning:[...]

- 15 - T ips for impr oving the quality of finger print reads: Cor rect ion Dirty or Dry Finge r Clean finge r with moisturizing s oap or wipe w ith a pre-mois turized tis sue (alcohol -free wipes pref erabl y , en riched t o hydr ate the s kin) Not enough pressu re The user sh ould place finge r firmly and flat on the sensor surfa ce. How to selec[...]

- 16 - Enrolling Users – Fingerprint T erminals After configuring the TQ600 you ar e ready to enroll users. If there are no use r s on the system all users will ha ve a privilege level of supervisor , if an administra tor (Admin) is enrolle d on the system they will be the only one allo wed to en roll a new user . The TQ6 00 prov ides th ree ways[...]

- 17 - Fingerprint Enr ollment Notes on Buttons: F1 = ESC, use to ba ck up in the m enu or quit F2 = ▲ , use to scroll up in the menu F3 = ▼ , use to scroll down in the menu F4= OK, use to se lect a menu item 1) Press [ MENU ], se lect “User Manage”, press [ OK ], select “Enrol l Us er”, pr ess [ OK ]. Three e nrollme nt methods are dis[...]

- 18 - Note: The User ID (PIN number ) is a 5 digit number . If you input less than 5 digits the term i nal pads t he Use r ID with 0 ’s in front of the User ID, i.e., if you enter 1 1 the User ID 0001 1 is displayed on the terminal. 3) Input t he User ID (ra n ge is 1 to 65 534), pre ss [ OK ]. The following a ppears: 4) Y ou will be prom pted t[...]

- 19 - T e s t i n g a F i n g e r p r i n t E n r o l l m e n t Ask the use r to place their finger on the fingerprin t sensor . If the test was succe ssful the enro llment is com p lete. If the termina l cannot read the fi ngerprint o r if se veral attempts are require d for the termina l to verify the fingerprint, the user sho u ld try 1:1 verif[...]

- 20 - P a s s w o r d E n r o l l m e n t 1) Press [ MENU ], sel ect “User Ma nag e”, pr ess [ OK ], s el ect “Enroll User”, press [ OK ]. Three enrollment methods are displayed, selec t “Enroll Pwd”, press [ OK ] . The following screen is displayed: 2) Press [ OK ] to enroll new user , th e f ollowing screen is displayed: 3) Note: T h[...]

- 21 - 4) Input the password an d af firm: 5) Press [ OK ], the following screen is displayed: 6) Press [ OK ]. P ress [ ESC ] to ex it user enr ollmen t or press [ OK ] to continue Password enrollment. New En roll Input Pwd ** *** Pwd Af firm ***** New Enroll 00006-P E S C O K ( S a v e ) Note: 00006-P “-P” me ans pass word enr ollment[...]

- 22 - Fingerprint & Password 1) Press [ MENU ], sel ect “User Ma nag e”, pr ess [ OK ], s el ect “Enroll User”, press [ OK ]. Three enrollment me thods will be displayed, sele ct “FP & Pwd”, press [ OK ] . The following screen is displayed: 2) Press [ OK ], the following a ppears: 3) Press [ OK ], the following a ppears: New En[...]

- 23 - 4) If the test is successful three times in a row , the following appears: 5) Input you r password , the following appears: 6) Input the password aga in, press [ OK ], the following appears: 7) Press [ OK ] , the previous message c onti nues to be displayed while the template is c r eated. New Enroll 00008-0P E S C O K ( S a v e ) New Enroll[...]

- 24 - User V erification T ypes Fingerpr int V er ific ation There are (3) fingerpri nt verifi c ation (“authentic ation”) types: 1:1 V erif icatio n (“ One to One” V eri fica tion) In this mode, a user e nters th eir 5-digit User ID and takes a finger print reading. The TQ600 co mpares their fingerprint to the fingerprin t template of the[...]

- 25 - 2) Press [ OK ] and the following appe ars: 3) It cont inues fo r about 0.5 seconds. If the te st is successful, t h e following a ppears: 4) If your identity cannot be ve rifie d, you are prom pted to try again, the following appears: It continues for about 0.5 s econds then re turns t o the start-up window . 1:1 FP Match Please T ry Agn. V[...]

- 26 - 1:N V erification (“One to Many” V erification) In this m ode, a us er simply take s a fingerprint re ading. The TQ 600 compares their fingerprint to all of the f ingerp rint templates stored in the term inal. 1:N verifica t ion take s more time than 1:1 verifica tion. The verification t ime is dependent on the number of fingerprint te m[...]

- 27 - P a s s w o r d V e r i f i c a t i o n A password 1 to 5 digits lon g is used to validate authentication. Password verifica tion can be us ed in special case s, i.e., when all of a user ’ s fingerprints a re damaged. This method of ve rification does not provide the security of bi ometric identification a nd should only be use d when abso[...]

- 28 - 4) If the passw ord cannot be veri fie d, the followin g appears: Pwd Af firm Error Pwd.[...]

- 29 - Enrolling – Proximity Terminals This chapter d escribes how to enroll use rs on the TQ600P . Pr oximity Card Enr ollment 1) Press [ MENU ], se lect “User Manage”, press [ OK ], select “Enroll User”, press [ OK ]. The following sc reen is displayed: 2) Sel ect “Reg R FID”, p ress [ OK ]. The follow ing screen is displa yed: 3) E[...]

- 30 - 4) Press [ OK ] to com plete the enrollment. The follow ing screen appears: 5) Press [ OK ] to save enrollment. Press [ ESC ] to cancel the new enrol lment. P a s s w o r d E n r o l l m e n t 1) Press [ MENU ], sel ect “User Ma nag e”, pr ess [ OK ], s el ect “Enroll User”, press [ OK ]. Three enrollme nt methods are displayed, choo[...]

- 31 - 2) The ne xt available User ID is displayed. Press [ OK ] to choose this ID or enter a U s er ID (range is 1 t o 65534) & press [ OK ]. The following screen is displayed: 3) Input the password an d af firm: 4) Press [ OK ], the following screen is displayed: 5) Press [ OK ]. Pres s [ ESC ] to exit user enrol lment or press [ OK ] to cont[...]

- 32 - P r o x i m i t y C a r d & P a s s w o r d E n r o l l m e n t 1) Press [ MENU ], sel ect “User Ma nag e”, pr ess [ OK ], s el ect “Enroll User”, press [ OK ]. Three enrollment methods are disp layed, select “R eg Card &Pwd ”, press [ OK ]. The fol lowing scree n is displayed: 2) Enter a U ser ID (PIN num ber) and sc an [...]

- 33 - 4) Input your password, press [ OK ], the following appe ars: 5) Affirm your pa ssword, press [ OK ] , the following ap pears: 6) Press [ OK ] to save. Pr ess [ ES C ] to ca ncel the enrollment. New Enroll 00008-P E S C O K ( S a v e ) New Enroll CARD: 0015416415 Input Pwd ***** Pwd Affirm _ Note: 00006-P “-P” me ans pass word enr ollmen[...]

- 34 - Prvilege Levels The T Q600 has f our u ser privi leg e levels: User , Enro ller , Ad min (administ r ator) and Supe rvisor . z Users are people whose identit y must be veri fied to reco rd time s uch as p unch ing in /out or t he time spe nt work ing on a job o r working in specific departm ents. z En rollers can enroll supervisors, adm inis[...]

- 35 - Enroll w/ Privilege Level Important! Until you enroll a user with at least Admi nist rat or privileges, all use rs will autom atic ally be entered with Supe rvisor privileges even if they were entered as users. In order to prevent unauthorize d personnel from making cha n ges to the TQ 600 you should enroll a user with Administrator passw o [...]

- 36 - 3) Select “Enroll Adm in”, press [ OK ], the following a ppears: 4) Y ou can enroll an employe e with (3) possible levels of te rminal privileges: (1) “Supervisor”, (2 ) “Admin” or (3) “E nroller” . Enroll Admin ► Enroll FP E n r o l l P w d FP & Pwd[...]

- 37 - Delete User Data 1) Press [ MENU ], th e foll owing app ears: 2) Select “Use r Manage”, pres s [ OK ], the following appea rs: 3) Select “D elete”, p ress [ OK ], in put the User ID, press [ OK ] t o confirm , follow the prompts to delete user . Note : Y ou ca nnot de lete a user w ith multiple enro lled fing erprint s wit hout delet[...]

- 38 - Options Press [ MENU ] and ve rify your identity . The following a ppears: Select “Options”, press [OK ], the following appears: The following topics a re reviewed in this se ction: System Options, Power Manag ement, Communica t ion Options, L og Options and Auto T est. Menu User Manage ► Options PenDrive Mng O p t i o n s ► Syste m [...]

- 39 - System Options Select “Syste m Opt”, press [ OK ] , the following appe ars: The System O ptions are: Date & T i me, T ime Forma t, Language, Display Format a nd Advanc ed Options. S e t D a t e & T i m e Select “Date T i me”, press [ OK ] the fo llowin g appe ars: T o change the date & time, input the corre ct date, pres [...]

- 40 - Chan ging the T ime Format Select “T ime Fmt”, press [ OK ], press [ ▲ / ▼ ] to cha nge between 12 Hour and 24 Hour Format. Changing the Language Select “Langua ge”, press [ OK ], p r es s [ ▲ / ▼ ] to select the language (the default langua ge is English), press [ OK ]. Press [ ESC ] to exit system opt ions. T he system w il[...]

- 41 - C h a n g i n g t h e D a t e F o r m a t Select “Fmt Y Y -MM-DD”, press [ OK ], pres s [ ▲ / ▼ ] to selec t the date and tim e form at, press [O K ]. Ther e ar e ten fo rmat s: YY -MM-DD, YY/MM/DD, YY .MM.DD, MM-DD- YY , MM/ DD/YY , MM.DD. YY , DD- MM-YY , DD/MM/YY , DD.MM.YY , YYYYMMDD . E.g.: YY/MM/DD form at (le ft) change to YY [...]

- 42 - A d v a n c e d O p t i o n s Select “Adv O ption”, pres s [ OK ], the foll owing appe ars: Press [ ▲ / ▼ ] to sc roll up or dow n to sele ct the optio n.  Reset Opt s.: Restore all setup value s to factory defaults .  Delete At tLogs: Delete all tra n saction logs.  Clear All Data: Delete a ll users and logs. (Note: Y ou wi[...]

- 43 -  Match Thr: Set the fi ngerprint ma tch threshold level. The threshol d value ca n be set 0 – 75 (de fault is 3 5). See T able 1-1.  Mst Input ID: T urns 1:1 (one to one ) fingerprint verifica tion on or of f.  1:1 Thr: The mi ni mu m f ing erp rin t r e ad corr elati on nee ded to achieve a positive m atch for 1:1 verifica tion. [...]

- 44 - Power Manager Select “Power Mng”, press [ OK ], the following ap pears:  Shutdown: Set a time the term inal will autom atically turn of f. The termina l can be turned on again with the pow er button. Select Sh utdown, press [ OK ], the following appea rs: Press [ OK] and ente r the time the unit will shut of f. After se tting the s hu[...]

- 45 -  Slee p: Set a tim e the terminal will go into s leep mode. Pressi ng any butto n will awa ken t he ter minal.  Idle: Select “S LP” or “O FF” for t he Idle mo de. “SLP” – Sleep mode allow s the terminal to b e aw akened by press ing any key . “OFF” - T urns the unit of f and the pow er button must be pres sed to turn [...]

- 46 - Communication Options Select “Com m Opt”, pre ss [ OK ], the following a ppears: The TQ6 00 fully supports Ethernet, R S232 & USB communications .  Baud Rate: The baud rate m ay be se t to 9600, 19200 38400, 57600 & 1 15200.  Dev Num: The t ermi nal’ s uni que Devi ce N umber , th e rang e is 1 to 255.  IP Addr: Defaul[...]

- 47 -  NetMask: The default Net Mask is 255.255.255.0  Gatew ay: T he default gateway is 0. 0.0.0  Eth ernet : T urn Ethernet conne ctivity on or of f.  RS232: T urn RS232 connect iv ity on or off .  RS485: Not Supported  USB: T urn USB connectivit y on or of f. Note: This is a serial connection established via USB ca ble.  CO[...]

- 48 -  Alm Att Log: An alarm will sound when the lo gs are full. The set number is th e remaining log capa city before the logs are ful l, set fr om 0-9 9.  ReCh eck M in: Set the number of minutes before another punch is accepte d by the termina l. If a punch occurs within the ReChe ck Minutes, the punch will n ot be logged. This redu ces d[...]

- 49 - System Information System Information allows review of the t ermin al i nfo rmati on. Press [ Menu ], select “Sys Info”, press [ OK ], the follow ing appea rs:  User Cnt: The num ber of enrolle d users.  FP Cnt: The num ber of en rolled finge rprints.  Att log: The number of punc hes stored in the system .  Admin Cnt: The num[...]

- 50 -  Dev Info : T ermi nal informat ion (see bel ow)  Users (100): 100: Proximity T ermina l: Maximum number of users (100 X 100 = 10,000).  FPCnt (100 ): 15: Bi ometric T erminal: Maximum number of fi ngerprints (15 X 100 = 1,5 0 0).  AttLog (10k): 5: Ma ximum numbe r of transaction (5 X 10,000 = 50,000).  S Logs : 4096: Maximum [...]

- 51 - V iew Time and Attendance Re c o r d s T ime & attenda nce records s tored insi de th e terminal can be reviewed. Review All Attendance Records 1) Press [ MENU ], select “User Manage”, press [ OK ], sele ct “Bro wse At tLo gs”, pr ess [ OK ] and the following appears: 2) Press [ OK ] with User ID as “0 0000 ” and all terminal[...]

- 52 - Review Individual Attendan c e R e c o r d s 1) Press [ MENU ], select “Use r Manage”, pre ss [ OK ], sel ec t “Browse AttLogs”, press [ OK ] and the fo llowing appe ars: 2) Enter User I D (“00014 for ex ampl e), pr ess [ OK ] and the individual attendance r ecords will be displayed. Scroll through the records us ing [ ▲▼ ]. 3)[...]

- 53 - B r o w s i n g A t t e n d a n c e R e c o r d s The table below details add itional c ommands for browsing attendance re cords: Key De scription ▲ Scrol ls displa y content up ▼ Scrolls displa y content down 1 Scrolls display content left 3 Scrolls display content ri ght OK Restores right a nd left scrolling to initia l position 2 Move[...]

- 54 - 6 Toggle betw een Small and Large fonts. Small Fo nt Large Font 9 Scrolls to the newest record 0 Scrolls to the oldest record 00014 2006-5 1/23 27 08:30 12 :10 13:20 18:08 26 08:46 12 :15 13:25 18:23 18:55 22:20 25 08:53 12 :07 13:19 18:23 27 08:30 12:10 13:20 18:08 26 08:46 12:15 13:25 18:23 18:55 22:20[...]

- 55 - Cleaning the TQ600 1. Cleaning th e Keyp ad and Display Use a soft damp cloth t o remove dirt. W ipe dry . 2. Clea ning th e Opt ical Senso r Clean the o ptical s ensor as follow s: (1) Use a can of compresse d air to blow of f any loose dust or dirt pa rticles on the se nsor . (2) Lightly press a small str i p of adhe sive tape to the senso[...]

- 56 - Troubleshooting 1. Q: Fingerp rint cann ot b e verif ied. A: Possible Causes: T he following conditio ns could re sult in a failed rea d. 1) Fingerpri nt is dama g ed or smooth 2) Finger is dry Correctio n: Use 1:1 matching (se e page 21). Moisturize finge r . Enroll a dif ferent fingerprint. 2. Q: T ermi nal fa il s to co mmun icat e. A: Po[...]

- 57 - 2) The LCD display is de fective. Correctio n: Contact your dealer or Acroprint for repair . 4. Q: How do I r emove a Supe rvisor? A: Call Acroprint T echnical Support. 5. Q: The t ermin al beeps wh en the co mmu nicati on conn ectio n is made. A: When using the RS-232 conne ction insure t hat the baud rate o f the PC and terminal are matche[...]

- 58 - Appendix USB Flash Driv e Management Not available at this tim e. Bell Schedule The TQ600 ha s a bell signa l that can be program med for dif ferent times duri ng the day . The bell sche dule and bell duration ca n be set based on user requirem ents. A total of 20 bell sche dules can be se t. The TQ6 00 has an inter nal electr on ic bell, se[...]

- 59 - Reserve Batter y (Mini-UPS) In order for the TQ600 to functio n during p ower in terrup tions an optional 1 2V Mini-UPS (p/ n 74-016 9-000) is available. Conta ct your dealer or Acroprint to purchase . UPS Operational S tate: The UPS remains idle a s long as AC Power is available but wi ll automatica lly supply power to the TQ600 the instant[...]

- 60 - batteri es at least on ce every three months in order to maintain 50% of the rated c apacity of the ba ttery . Ke ep the batteries away from chem icals and heat sources. Wa r n i n g : Batterie s may le ak, overhea t, catch fire or exp lode if you don’t follow p r oper safe ty & handling: z DO NOT get batte ries wet z DO NOT place batt[...]

- 61 - W o rk Codes Not available at this time.[...]

- 62 - Fingerprint Privacy: 1. The TQ 600 merel y capt u res points of the fi ngerpr int but not the actual fingerprint image. 2. T he finge rprint points ca nnot be us ed to create a fingerprint image. 3. Acroprint w ill not be liable for an y di rect or the indirect damages resulting from the us e or inab ility to use ou r equip ment. 4. If you h[...]

06-0386-000 Revision A[...]