Actiontec electronic GT704WG-QW04 manual

Wireless DSL Gateway M o del # : GT70 4 W G- Q W0 4 F i r m w a r e V ersion : Q W04-3.60.2.0.6.3-GT70 4 - W G U s e r Ma nu a l V er 1.0 Solutions for the Digital Life ™[...]

i T able of C ontents 1 In troduction 1 Package Contents 1 Minimum Syst em Requirements 1 F eatures 2 Getting to Know the Gateway 3 T echnical Support 6 2 P er forming a Basic Setup 9 Basic S etup 9 Changing the User Name and Passwor d 11 3 Setting Up Static IP Address 13 Configuring for a Single Static IP A ddress 13 Configuring for a Block of Sta[...]

ii Actiontec DSL Gatew ay User Manual ii DSL Settings 54 Restore Default Settings 55 Upgrade Firmware 55 7 T roubleshooting 57 A Reference 61 Locating Computer Information 61 Locating Windows Operating System F iles 62 B Static IP Address on the Computer 65 Windows 98 SE 65 Windows Me 68 Windows 2000 71 Windows XP 75 C Computer Security 79 Comparin[...]

1 Intr oduc tion Th ank y ou f or pur c has in g th e A cti on te c 54 Mbp s W ire le ss D SL G at ew ay . The Ga te wa y is th e si mp le st w ay to co nn ect co mp ut er s t o a hi gh- spe ed br oad ba nd c on - ne cti on . Thi s ea sy -t o- use pr od uct is p erf ect fo r th e of fi ce or s mal l bu si ne ss. If yo u wa nt t o t ak e y ou r c om[...]

2 Actiontec DSL Gatew ay User Manual 3 Chapter 1 Introduction c on nec tio n s Mi cr os of t W i n do w s 98 Se c on d E di t io n ( SE ) , W in do ws M i ll en n i u m Ed it i o n ( M e) , W in do w s NT 4.0 , W i n d o ws 20 00 , W i nd o ws XP , M ac O S 7. 1+ , M ac O S 8. 0+ , M ac O S 9. 0+ , o r M ac O S X +  No te : US B L AN port is n o[...]

2 Actiontec DSL Gatew ay User Manual 3 Chapter 1 Introduction DN S re la y sup po rt s P AP/ CH AP au then ti cat io n, admi ni str ati ve p ass w or ds thr ough T el ne t an d HTT P s 6 4 -, 128 -, and 2 56 - bi t WE P / W P A wir ele ss LAN sec uri ty s C om pl ian t wit h IE EE 802 .3 E th ern et sta nda r d s 1 0/1 00 Bas e-T Et he rne t po rts[...]

4 Actiontec DSL Gatew ay User Manual 5 Chapter 1 Introduction Fr ont Panel Th e fr ont p ane l o f th e Ga t ewa y fe atu r es n ine lig hts : P o we r , DSL , In te rne t, Et he rne t (4 ), USB , and W ir el es s. Pow er Light Th e P ow er lig ht d isp la ys th e Ga te wa y’ s cu rr en t st at us. If the P ow er ligh t glo ws st ea di ly gr een,[...]

4 Actiontec DSL Gatew ay User Manual 5 Chapter 1 Introduction USB Light Th e US B li ght i llu mi na te s wh en t he G at ew a y is co nne ct ed via it s US B po rt. Wireless Light Th e W ir eles s li ght ill um ina te s wh en the Gat ewa y i s act iv at ed for wir el ess use . Rear Panel Th e r ear pan el of the G at ew a y co nt ai ns s ev en por[...]

6 Actiontec DSL Gatew ay User Manual 7 Chapter 1 Introduction Reset Switch De pr es si ng t he R ese t swi tc h f or o ne or tw o sec ond s will po we r cy cle the Ga te wa y (s imi la r t o un pl ugg ing and the n p lug gin g in the Gat ewa y’ s P ow er co r d) . T o r est ore the Ga te wa y’ s fac to ry de fau lt set tin gs, de pr es s an d h[...]

6 Actiontec DSL Gatew ay User Manual 7 Chapter 1 Introduction  No te : Be fo r e at te mp tin g an y of the abo ve , mak e su re ac ce ss to th e I nt ern et is a va ila bl e. Adv anced Featur e Support Q w es t D S L t e c hn i c a l s u p po rt p r o vi de s t h e f o l l o wi ng a d v a n c e d f e a t u r e s u p p o rt f o r t h e A c t i o[...]

8 Actiontec DSL Gatew ay User Manual s Mic r os oft In te rn et C on nec tio n S hari ng ( IC S ) s Ad vanc ed LA N c on fi gu rati on with mu lti pl e c omp ut ers s N on -A ctio nt ec -p ro vide d net w ork car d/E th ern et c ab le i nst al lat io n, con fi gu - rat io n, or tr oubl es hoo ti ng s Co mme r cia l fi r ew all sof tw ar e c on fig [...]

9 P er forming a Basic S etup Th is c ha pt er is a g uid e t hr ou gh a ba si c se tu p of the Gat ewa y . The Bas ic S etu p in cl ud es ins truc tio ns on h o w to co nn ect the Gat ewa y t o th e IS P an d c han gin g th e us er nam e an d pa ssw or d all o win g ac c ess to the W eb C on fig ura ti on scr ee ns . T o c om pl et e a ba si c se [...]

10 Actiontec DSL Gatew ay User Manual 11 Chapter 2 Performing a Basic S etup 3. F oll o w th e in str uct io ns i n th e “S et U p/C on fi gu rati on ” scr ee n, the n cl ic k Begin Basic Se tup . 4. I n th e ne xt wind o w , fol lo w th e o n-s cr ee n in str uct io ns, the n cli ck Next . 5. I n th e ne xt scr ee n, ind ica t e whe th er the [...]

10 Actiontec DSL Gatew ay User Manual 11 Chapter 2 Performing a Basic S etup 6. Cl ic k Sav e and Restart in th e “S a v e an d R es ta rt” scr ee n. 7. Th e “C ongra tu la tio ns ” scr ee n ap pea rs . Th e Ga te wa y is s uc c ess fu lly co nf ig ur ed. Th e P ow er lig ht f las he s rap id ly w hil e th e Ga t ewa y re st arts , th en gl[...]

12 Actiontec DSL Gatew ay User Manual 2. Th e “C hang e A dmi n U se rna me /P ass wo r d” sc r een ap pea rs . Ent er a n ew us er nam e (o pti on al ) in the “N ew U se rna me ” te xt b o x, the n a pa ss wo r d in th e “N ew P ass wo r d” t ex t bo x. Re -e nt er the pas sw or d i n th e “R e-e nt er Ne w P ass wo r d” t e xt bo [...]

13 Setting Up Sta tic IP Addr ess Th is c ha pt er det ail s ho w to set up th e G at ewa y with a st ati c IP add r ess . Th e fi rs t se cti on exp la ins the co nf ig ura tio n us in g a s ingl e st at ic I P ad dr ess; t he s ec on d se c- ti on e xp la ins the co nf ig ura tio n us in g a b loc k o f st at ic I P ad dr esse s. C onfiguring for[...]

14 Actiontec DSL Gatew ay User Manual 15 Chapter 3 Setting Up Static IP 3. I n th e “S et U p/C on fi gur ati on ” s cr ee n, sele ct Alte r nativ e Setup fr om the me nu on t he l ef t si de .[...]

14 Actiontec DSL Gatew ay User Manual 15 Chapter 3 Setting Up Static IP 4. Th e “ Ac tio nt ec DSL Gat ewa y Setu p P ag e” scr ee n ap pe ars . U si ng t he I nt erne t Se rvic e P r ovi de r ( I SP ) wo rks he et, ent er th e f oll owi ng inf or mat io n: IS P P r ot oc ol (se lec t RFC1483 Br idged , RFC1483 Rout ed , PPP o A , or PPP o E b [...]

16 Actiontec DSL Gatew ay User Manual 17 Chapter 3 Setting Up Static IP 5. Sc ro ll do wn t o th e “ IP Co nf igu rat io n ” sec tio n on the A cti on te c DS L Gat ewa y Set up P ag e sc r een , c li ck on th e ci r cl e ne xt to “ Sta ti c, ” an d en te r th e IP ad dr es s ob tai ne d fr om th e IS P w ork sh eet in th e IP t ex t bo x. [...]

16 Actiontec DSL Gatew ay User Manual 17 Chapter 3 Setting Up Static IP 9. On ce the Gat ewa y r es ta rts, re tur n t o th e Set up /C on fi gur ati on scr een a nd se lec t Change A dmin P assword fr om the men u on t he l eft sid e. 10. The “C ha ng e A dmi n U ser na me/ P ass wo r d” sc re en app ea rs. Ent er a n ew us er nam e (o pti on [...]

18 Actiontec DSL Gatew ay User Manual 19 Chapter 3 Setting Up Static IP C onfiguring for a Block of Static IP Addresses T o se t up the Gat ewa y t o us e a b loc k of stat ic IP ad dr es se s:  No te : T o co mp let e thi s pr oce du re , y ou m us t ha ve acc ess to t he I nt ern et S ervic e Pr ovid er ( IS P ) worksheet. I f n o w ork sh eet[...]

18 Actiontec DSL Gatew ay User Manual 19 Chapter 3 Setting Up Static IP 4. Cl ic k Begin Advanced Setup . 5. Th e “C onf igu rin g th e A dv anc ed Se tti ngs ” scr ee n ap pe ar s. S ele ct W AN IP Address fr om the me nu on th e le ft sid e.[...]

20 Actiontec DSL Gatew ay User Manual 21 Chapter 3 Setting Up Static IP 6. Se lec t “Ob ta in a n IP A ddr ess t hr ou gh PP P o A , ” sel ect “U nn umb er ed M od e, ” th en ent er the gat ewa y an d s ub net mas k ad dr es se s as sign ed by the ISP in th e “ Ga te wa y A dd re ss ” and “U nnu mb er ed Su bne t M as k ” te xt bo x[...]

20 Actiontec DSL Gatew ay User Manual 21 Chapter 3 Setting Up Static IP 9. I n th e “ DH CP S erv er Co nfi gu rat io n ” scr ee n, sel ect “St ati c” fr om the “ D NS ” opt io ns nea r th e c ent er of th e sc re en , th en e nt er the DNS Serv er IP ad dr es ses ass ign ed by the ISP i n th e ap pr opri at e t ex t bo x es .  No te[...]

22 Actiontec DSL Gatew ay User Manual 13. The “C ha ng e A dmi n U ser na me/ P ass wo r d” sc re en app ea rs. Ent er a n ew us er nam e (o pti on al ) in the “N ew U se rna me ” te xt b o x, the n a pa ss wo r d in th e “N ew P ass wo r d” t ex t bo x. Re -e nt er the pas sw or d i n th e “R e-e nt er Ne w P ass wo r d” t e xt bo [...]

23 # C onfiguring A dv anced Settings T hi s c ha pt er c o nt ai ns i n f o rm at i on c o n c e rn in g t h e ad va nc ed c o nf ig u ra ti o n o p ti on s o f t he Ga t ew a y , s uc h a s w ir el es s s et t in gs , r em o t e m a na ge me nt , a nd W eb s i t e b l oc ki ng . Acc essing A dvanced Settings T o ac ces s th e A dv anc ed Se tti n[...]

24 Actiontec DSL Gatew ay User Manual 25 Chapter 4 Configuring Adv anced Settings 4. In th e ne xt scr ee n, re ad t he r ec omme ndat io ns. T o pe rfo rm an ad va nc ed set up on the Gat ewa y , cli ck Beg in Ad vanced S etup . 5. Th e “C onf igu rin g th e A dv anc ed Se tti ngs ” scr ee n ap pe ar s. T o ch eck all the set - ti ngs , or if [...]

24 Actiontec DSL Gatew ay User Manual 25 Chapter 4 Configuring Adv anced Settings  Note : So me DS L p r o vid er s us e P PP o E /P PP o A t o e st ab lis h c om - m un ic at io n wit h a n e nd us e r . If un su re ab ou t w hi c h c o nn ec ti on is pr es en t, c he ck wit h th e I nt er ne t S ervi c e P ro vid er ( I SP ) b ef or e c on ti [...]

26 Actiontec DSL Gatew ay User Manual 27 Chapter 4 Configuring Adv anced Settings Obtain an IP Address through PPP oE or PPPoA Se lec t on e of th ese op tio ns to allo w the Gat ewa y t o us e th e P oi nt -t o- P oin t ov er Et he rne t ( P PP oE ) or P oi nt -t o- P oin t o ve r A TM ( PP P oA ) pr oto c ol. “ Br oadband Connection v ia PPPoE [...]

26 Actiontec DSL Gatew ay User Manual 27 Chapter 4 Configuring Adv anced Settings Encapsulation (PPPoA only) S e l ec t o ne o f t he e n c a p su l a t i o n o pt i o n s , b a s e d o n i n f o rm a t i o n r ec e i v ed f r o m t h e I SP . Save & Apply C l ic k t h i s b u t t o n t o s a v e a n d a p p l y t he c h a n g e s m a d e i n e[...]

28 Actiontec DSL Gatew ay User Manual 29 Chapter 4 Configuring Adv anced Settings Specify a Static IP Addr ess Se lec t th is o pti on if the ISP servic e is c on fi gur ed t o us e RF C 14 83 B rid ge d or R ou te d us ing a st ati c I P A dd re ss . Ent er th e IP Addr ess , Subnet Mask , a nd Default Gateway A ddress p ro vide d b y th e IS P in[...]

28 Actiontec DSL Gatew ay User Manual 29 Chapter 4 Configuring Adv anced Settings Unnumbered Mode/VIP Mode If a b loc k o f pu bl ic sta tic IP ad dr esse s wa s pu r ch ase d fr om th e IS P , sel ect U nnumbered Mode by cl ic kin g in th e ap pr op riat e c hec k bo x. The n, ent er the IP Addr ess and Subnet Mask in th e “ Ga te wa y A dd re s[...]

30 Actiontec DSL Gatew ay User Manual 31 Chapter 4 Configuring Adv anced Settings T o ac ti vat e the wir ele ss “ra di o ” of the G at ew ay , cl ic k in the cir c le n ex t to “O n. ” T o tu rn it of f, cli ck in th e ci r cl e ne xt to “ Of f. ” ESSID ESSID is t he n etw ork n ame ass ign ed to t he wire le ss n etw ork. The fac to r[...]

30 Actiontec DSL Gatew ay User Manual 31 Chapter 4 Configuring Adv anced Settings WEP A ctiv at ing WEP a nd c li ck ing Next i n th e W ir eles s Se tti ng s sc re en gen era t es t he “ W EP K ey ” scr een. H er e, the aut he nti ca tio n type , en crypt ion lev el, and W EP k eys ar e e nt er ed to act iv at e WE P (W ire d Eq ui va le nt P [...]

32 Actiontec DSL Gatew ay User Manual 33 Chapter 4 Configuring Adv anced Settings 2 56 - bi t WE P 2 56 -b it WE P r eq ui re s o ne ke y , c om pr i si n g 2 9 he xa de ci ma l p ai rs . A h ex ad ec i ma l d ig it co ns is ts of a lp ha nu me ric ch a ra ct er s ra ng i ng f r o m 0 - 9 o r A -F . A n e xa mp le of a 25 6 -b i t W EP k ey is : 3D[...]

32 Actiontec DSL Gatew ay User Manual 33 Chapter 4 Configuring Adv anced Settings W P A A ct i va t in g WP A ( W i -F i P r ot ect ed A cc ess ) an d cl ic ki ng N ext in th e W ir el e ss Se tti ng s s cr ee n g e ne rat es t he “ W ir ele ss WP A Sett in gs ” sc r ee n. Th er e ar e tw o lev els of WP A . The “G r oup K ey I nt erva l, ”[...]

34 Actiontec DSL Gatew ay User Manual 35 Chapter 4 Configuring Adv anced Settings Wireless MA C A uthentication Se lec tin g W ireless MA C A uthentication in th e “ A dv anc ed Se tti ngs ” scr ee n g ene r - at es the “W ir ele ss MA C A ut he nt ica ti on ” sc re en . Th is f ea tur e all ow s th e us er to co ntr ol th e W ir eles s LA [...]

34 Actiontec DSL Gatew ay User Manual 35 Chapter 4 Configuring Adv anced Settings 802.11b/g Mo de A cc ess to the Gat ewa y’ s net wo rk can be r est ric te d to wir el ess cl ien ts usi ng eit he r th e 80 2.1 1 b or 80 2.1 1 g wir ele ss ada pt er s. Clic k on th e d own arr o w ne xt to the te xt bo x and sel ect th e de sir ed op ti on. A cti[...]

36 Actiontec DSL Gatew ay User Manual 37 Chapter 4 Configuring Adv anced Settings DHCP S erver Configura tion C l ic ki ng N e x t in th e “ D HC P S erv e r ” s cr ee n g en er a t es th e “ D HC P S erv e r S et ti n gs ” s cr e en . Ch an ge I P a dd r es s r a n g e an d D NS s e rv er in fo rm a ti on h er e. Beginning IP Address , End[...]

36 Actiontec DSL Gatew ay User Manual 37 Chapter 4 Configuring Adv anced Settings Ser vices Blocking Se lec tin g Serv ices Blocking in th e “ Ad va nc ed Set tin gs ” sc re en gen er at es t he “S ervi ce s Bl oc ki ng ” sc re en . T o mo di fy I nt er net pri vil eg es (W eb , F TP , N ews gr oup s, et c.) fo r th e c omp ut ers on th e n[...]

38 Actiontec DSL Gatew ay User Manual 39 Chapter 4 Configuring Adv anced Settings W ebsite Blocking Se lec tin g W ebsite Blocking in the “ A dv an ce d Se tti ngs ” scr ee n ge ne rat es th e “W ebsi te Bl ock in g ” scr een . Thi s fe at ur e e nab le s th e Ga te wa y to blo ck W eb si te s t o all co mp ut er s o n th e ne tw or k. T o [...]

38 Actiontec DSL Gatew ay User Manual 39 Chapter 4 Configuring Adv anced Settings  No te : Be fo r e R em ot e M an ag em en t ca n be a cti va te d, the adm in- is trat or pa ss wo r d mu st be se t. T o do t hi s, g o t o th e Se tup scr een an d se lec t Ch an ge A dm in P as sw or d. Fo ll ow the ins tru cti on s in th e su bs equ en t sc r [...]

40 Actiontec DSL Gatew ay User Manual 41 Chapter 4 Configuring Adv anced Settings Cl ic ki ng A dvanced bri ngs up the “ A dv anc ed P ort F orwa rd ” sc re en . In th is s cr ee n, the u se r ca n all o w on ly ce rtai n IP ad dr es se s to ac ce ss fo rwar ded po rts. Ent er th e po rt ra nge of the for war ded ports in the “R em ot e IP P [...]

40 Actiontec DSL Gatew ay User Manual 41 Chapter 4 Configuring Adv anced Settings M W arning : The DMZ h ost co mp ut er will be vu ln era bl e to co m- pu te r h ack ers on the Int erne t wh ile in D MZ m ode . Fir ewall Se lec tin g Firewall in the “ A dv an ce d Se tti ngs ” scr een g en era te s th e “F ir ew all Se curi ty L ev el ” sc[...]

42 Actiontec DSL Gatew ay User Manual 43 Chapter 4 Configuring Adv anced Settings NA T (Network Address T ranslation) Se lec tin g N A T in the “ A dv an ce d Se tti ng s” scr ee n ge ne rat es th e “ N A T ” scr ee n. The Ga te wa y’ s ba si c fi re wa ll se cu rity is ba se d on N A T . Dis ab li ng N A T all o ws the co m- pu te rs co [...]

42 Actiontec DSL Gatew ay User Manual 43 Chapter 4 Configuring Adv anced Settings IP QoS Setting Se lec tin g IP QoS Setting in th e “ Ad vanc ed Se tti ngs ” scr ee n ge nera te s th e “I P Qo S Se tti ng ” sc re en . I n th is scr ee n, the use r ca n pr ior iti ze ce rta in type s of tra ffi c ( i.e ., v oi ce dat a) ov er no rma l da ta[...]

44 Actiontec DSL Gatew ay User Manual 45 Chapter 4 Configuring Adv anced Settings Priority Se lec t ei the r “H igh ” or “N orm al ” fo r th e pri ori ty l ev el o f t he type of dat a tra ff ic be ing co nf ig ur ed . Protoc ol Se lec t th e da ta p r ot oc ol type be ing co nf ig ur ed h er e. Cli ck on t he d o wn arr ow to r ev eal th e[...]

44 Actiontec DSL Gatew ay User Manual 45 Chapter 4 Configuring Adv anced Settings T elnet Timeout Setting Se lec tin g T e lnet Timeout Sett ing in the “ A dv an ce d Se tti ng s” scr ee n ge ne rat es th e “T eln et T ime out Set ti ng ” sc re en . In thi s sc r een , se le ct t he a mou nt of idle tim e be fo re a te ln et s ess io n is a[...]

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47 Vie wing the G atew a y ’ s Status T hi s c ha pt er c o nt ai ns i n f o rm at i on ab ou t c he ck i n g th e s ta tu s o f t h e G at e wa y , su ch as wi re le s s s et ti n gs , r em ot e m an ag em e n t, an d W eb si te b lo ck in g. Acc essing Status T o ac ces s th e St at us scr ee ns , fo llo w the se i nst ruc tio ns : 1. Ope n t h[...]

48 Actiontec DSL Gatew ay User Manual 49 Chapter 5 V iewing the Gatewa y ’ s Status Cur rent Status Af t er s ele cti ng Sta tu s in the Ma in M en u sc re en , th e “C urr en t St at us ” scr ee n ap pea rs , di spl a yin g ma n y of th e Ga te wa y’ s se tti ngs . N o set tin gs (ot he r th an c on - ne cti ng o r di sc on ne cti ng fr om[...]

48 Actiontec DSL Gatew ay User Manual 49 Chapter 5 V iewing the Gatewa y ’ s Status W AN - Subnet Mask Di spl a ys the sub ne t ma sk a ddr ess the ISP a ss igne d t o th e Ga te wa y . W AN - Gateway Di spl a ys the gat ew a y ad dr es s (f or the IP ad dr es s an d su bn et m ask ) th e IS P as si gne d t o th e Ga te wa y . W AN - DNS #1 &[...]

50 Actiontec DSL Gatew ay User Manual 51 Chapter 5 V iewing the Gatewa y ’ s Status W AN Status Se lec tin g W AN Status ge ner at es the “ W AN S tat us ” scr ee n. This scr een dis pla ys o n o ve rvie w of the Ga te wa y’ s W AN (wi de ar ea n etw ork) co nn ect io n.[...]

50 Actiontec DSL Gatew ay User Manual 51 Chapter 5 V iewing the Gatewa y ’ s Status LAN Status Se lec tin g LAN Status gen era te s th e “ L AN S ta tus ” scr ee n. Thi s sc re en dis pl ay s o n o ve rvie w of the Ga te wa y’ s LAN (lo cal ar ea net wo rk) co nn ect io ns. DHCP User List Se lec tin g DHCP User List gen er at es t he “ D [...]

52 Actiontec DSL Gatew ay User Manual IP QoS T raffic Status Se lec tin g QoS Status gen era te s th e “ I P Q o S T raff ic Sta tus ” scr een. Thi s sc r een di spl a ys the QoS co fi gur ati on set tin gs (se e “ IP QoS Ma na ge men t ” on pag e 45 fo r mo re in fo rma tio n) . NA T T able Se lec tin g N A T T able gen era te s th e “ N[...]

53 U sing Utilities T o ac ces s th e Ga te wa y’ s W eb -ba se d U ti lit ie s op tio ns, s ele ct U tilities f ro m t he “M ain M en u ” scr een . The “U til it ies ” scr een a ppe ar s. F ro m t his scr een , the W eb a cti vity log can be vie w ed, the DSL set tin gs c ha nge d, the Ga te wa y’ s fa ct ory de fa ul t se tti ngs re s[...]

54 Actiontec DSL Gatew ay User Manual 55 Chapter 6 Using Utilities Auto Refresh T o se t th e W eb A cti vity Lo g sc re en to aut om at ica ll y r efr esh at c ert ain in te rval s, acti - va te the cir cle nex t t o “ A ut o Re fr esh E ve ry” at the bot to m o f th e W eb A cti vity Lo g sc re en , th en e nt er a tim e va lu e (i n se c on [...]

54 Actiontec DSL Gatew ay User Manual 55 Chapter 6 Using Utilities Restore Default Settings T o r es to re th e G at ewa y t o i ts fa ct ory d ef a ul t s et ti ng s, se le ct R es t or e De fa u lt Se tti ngs fr om th e U til iti es sc r ee n. W he n th e “ R es t or e De fau lt Se tt in gs ” sc r ee n a p pe ar s, cl i ck R es to re De fau l[...]

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57 T roubleshooting Th is c ha pt er co nta in s a l ist of pr ob le ms t hat ma y be en co un te r ed wh il e us ing the Ga te wa y , and te ch niq ue s t o try an d o v er c om e th e pr obl em. N ot e th at the se tec h- ni qu es m a y no t so lv e the pr ob le m. LAN Connection Failure s En s ur e th e G at ewa y i s p r op er ly i ns ta ll ed [...]

58 Actiontec DSL Gatew ay User Manual 59 Chapter 7 T roubleshooting T h e r e s h o u ld b e a n e n tr y f o r I P a d d r e s s , S ub n et M as k, a n d D e f a u l t G at e w a y . A d di ti o n a ll y , t h e “ IP A d d r es s ” e n t ry s ho ul d b e o n t h e 19 2. 168 .0 . X n et w o rk ( wi th “ X ” d e fi n i n g a r a n g e f r o[...]

58 Actiontec DSL Gatew ay User Manual 59 Chapter 7 T roubleshooting Time out error occurs when entering a URL or IP Address s V eri fy all t he c om pu te rs ar e w ork in g pr ope rly . s E nsu r e th e IP set tin gs a re co rr ect . s En su re the Gat ewa y i s on and co nn ect ed pr op erl y . s V er if y t h e G a t ew a y ’ s s et ti n gs a [...]

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61 Refe rence Th is a ppe nd ix co nta in s in fo rma ti on a bou t va rio us to pi cs, inc lu di ng acc ess ing in fo rma tio n a bou t y ou r W in do ws c om pu te r . Locating Computer Information Th e fo llo wing pr oc ed ur e is val id for W ind ows 98 S E , Me , NT 4.0 , 20 00 and XP . 1. F ro m t he d esk t op , right -c li ck on M y Compute[...]

62 Actiontec DSL Modem User Manual 63 Appendix a Reference Locating Window s Opera ting S ystem Files If th e op era ti ng s ys te m fi le s r esi de on t he h ar d dri ve of the c ompu ter , fol lo w th e in str uct ion s be lo w to l oca te th em. If the fi les ar e no t on the har d dri v e, they mus t be load ed fr om the ins tal la tio n di sk[...]

62 Actiontec DSL Modem User Manual 63 Appendix a Reference 4. Cl ic k th e down ar row n ex t t o th e “L ook in ” t ex t bo x an d se lec t M y Computer f ro m t he l ist tha t ap pear s. 5. Cli ck Search Now . 6a. Wi nd ow s M e : W hen the sea rc h is c om ple te , n ot e th e di re ct ory p ath tha t ap pea rs mos t of t en i n th e “I n [...]

64 Actiontec DSL Modem User Manual Window s XP 1. F ro m t he d esk t op , cli ck Star t . 2. Se lec t Search , t he n For Files and F olders . 3. Th e “S ear ch R esu lts ” wind o w ap pea rs . I n th e pa ne l at lef t ti tle d “W ha t do yo u wa nt t o s ear ch f or? ” , cl ick All files and folders . 4. An ot he r pa nel , ti tl ed “ [...]

65 Sta tic IP Addr ess on the C omputer T o c om mu ni cat e with the Gat ew a y fr om a c om pu te r o n th e ne tw ork (t o us e th e W eb Co nfi gu rat io n U ti lity , fo r ex am ple ), the use r ma y ha ve t o swi t ch the IP ad dr es s se tti ngs fr om DHC P -e na bl ed t o st at ic I P , so th at t he c ompu ter and the Ga te wa y ar e on th[...]

66 Actiontec DSL U ser Manual 67 Appendix b Static IP on the Computer 4. W hen the “C on tr ol P an el” wind ow app ea rs, do ub le- cl ic k N etwork . 5. The “N etw ork ” wi nd ow app ea rs. In the “The f oll o wing net w ork co mp one nt s[...]

66 Actiontec DSL U ser Manual 67 Appendix b Static IP on the Computer ar e i nst al led ” lis t bo x, loca t e an d do ub le- cl ic k T CP/IP . 6. The “ T CP/ IP Pr ope rtie s ” wind o w ap pea rs . Se le ct IP A ddress . 7. I n th e IP A ddr es s ta b , ma ke su re the cir cle nex t t o “S pec if y an IP A ddr ess ” is se lec te d. W he [...]

68 Actiontec DSL U ser Manual 69 Appendix b Static IP on the Computer 25 5.2 55. 25 5.0 P re ss the spa ce bar on the key boa r d to add the per iod s be tw een th e nu mbe rs . 10. Cl ic k OK . Th e T CP/I P P r ope r ti es wind o w di sa ppe ar s. 11. In th e N et wo rk wi nd ow , c li ck OK . The Ne tw or k win do w dis ap pea rs . 12. Th e “S[...]

68 Actiontec DSL U ser Manual 69 Appendix b Static IP on the Computer 3. An oth er men u a ppe ar s. Sele ct Co ntrol P anel . 4. W hen the “C on tr ol P an el” wind ow app ea rs, do ub le- cl ic k N etwork .[...]

70 Actiontec DSL U ser Manual 71 Appendix b Static IP on the Computer 5. Th e “N etw ork ” wind o w ap pea rs . I n th e “The fo llo wing n etw ork c om po ne nts ar e i nst al led ” lis t bo x, loca t e an d do ub le- cl ic k T CP/IP . 6. The “ T CP/ IP Pr ope rtie s ” wind o w ap pea rs . C lic k IP A ddress . 7. In th e IP A dd re ss[...]

70 Actiontec DSL U ser Manual 71 Appendix b Static IP on the Computer 9. En te r th e f oll owi ng nu mbe rs in th e “S ubn et m ask ” te xt bo x: 25 5.2 55. 25 5.0 Do not inc lu de the peri od s; they ar e au t om ati ca lly ent ere d. 10. Cl ic k OK . Th e T CP/I P P r ope r ti es wind o w di sa ppe ar s. 11. If th er e i s a c hec k i n th e[...]

72 Actiontec DSL U ser Manual 73 Appendix b Static IP on the Computer 3. An oth er men u a ppe ar s. Sele ct Co ntrol P anel . 4. W hen the “C on tr ol P an el” wind ow app ea rs, do ub le- cl ic k N etwork and Dial- up Connections .[...]

72 Actiontec DSL U ser Manual 73 Appendix b Static IP on the Computer 5. In th e “N etw ork and Dia l- up C on ne cti on s” wind ow , d ou ble -c li ck Local Area Connection . A nu mb er ma y be dis pla ye d af te r th e L oca l A rea Co nn ect ion . I f th er e i s mo re tha n o ne L oca l Ar ea Co nn ect ion lis t ed, loc at e th e on e th at[...]

74 Actiontec DSL U ser Manual 75 Appendix b Static IP on the Computer 7. The “Lo cal A re a C on nec tio n P rop ert ies ” wind o w ap pea rs . Cl ic k General . 8. In the “C om pon en ts che ck ed ar e use d b y th is c on ne cti on ” li st bo x, dou bl e- cl ic k Internet Protocol ( TCP/IP ) . 9. Th e “I nt ern et Pr oto co l ( T CP/ IP[...]

74 Actiontec DSL U ser Manual 75 Appendix b Static IP on the Computer 12. En te r th e f oll owi ng nu mbe rs in th e “S ubn et m ask ” te xt bo x: 25 5.2 55. 25 5.0 P re ss the spa ce bar on the key boa r d to add the per iod s be tw een th e nu mbe rs . 13. Cl ic k OK . Th e “I nte rne t P r ot oc ol ( T CP /IP ) P r ope rti es ” wi nd ow[...]

76 Actiontec DSL U ser Manual 77 Appendix b Static IP on the Computer 3. W he n t he “ Co nt ro l P ane l” win do w ap pea rs , do ubl e- cl ic k N etwork Connections . 4. In th e “N etw ork Co nn ect ion s ” win do w , do ub le- cl ic k Local Area Connection . A n umb er ma y be dis pl ay ed af te r t he L oca l Ar ea Co nn ect ion . I f m[...]

76 Actiontec DSL U ser Manual 77 Appendix b Static IP on the Computer 5. Th e “L oca l A rea Co nn ect ion Pr ope rtie s ” win do w a ppe ar s. Sele ct General . 6. I n th e “Thi s c on nec tio n us es the fol lo win g it ems ” l ist bo x, do ub le- cl ic k Internet Protocol ( TCP/IP ) . 7. Th e “I nt ern et Pr oto co l ( T CP/ IP ) P ro [...]

78 Actiontec DSL U ser Manual 9. En te r th e f oll owi ng add re ss in th e “ I P A ddr ess ” t ex t bo x: 19 2.1 68. 0. 2 En te r th e pe rio ds in th e ad dr es s b y pr essi ng the spa ce bar on the key boa r d. 10. En te r th e f oll owi ng add re ss in th e “ Su bn et m ask ” te xt b o x: 25 5.2 55. 25 5.0 En te r th e pe rio ds in th[...]

79 C omputer Securit y Th e In t ern et i s a gi ant net wo rk of co mpu t er s loc at ed all ov er th e w orl d. W hen a c om put er is co nn ect ed to the In te rne t, it ca n ex ch an ge i nf orm ati on with an y oth er c om put er on the In te rn et. Thi s al lo ws a co mp ut er use r t o se nd e-m ai l, surf th e W orl d W id e W eb , do w n l[...]

80 Actiontec DSL Modem User Manual 81 Appendix c Computer Security Modem Security If c on nec tin g t o th e IS P th ro ugh P oin t-t o-P oi nt Pr oto co l ( P PP ) , be su re to pr ovi de th e M od em with an ad mi ni stra ti v e pa ss wo r d. I f a pas sw or d is no t se t, som eo ne on the In te rne t ca n ac ces s th e M ode m an d ch an ge its[...]

80 Actiontec DSL Modem User Manual 81 Appendix c Computer Security Network Applications N et wo rk app li cat io ns ( su ch as so ft wa re pr ogra ms ) th at allo w re mo te ac ce ss to t he c om put er al so mak e the co mp ut er vul ner ab le t o ac ces s b y ot he r pe op le o n th e In t ern et. If us ing a net w ork app li ca tio n th at all o[...]

82 Actiontec DSL Modem User Manual This page left intentionally blank.[...]

83 Specifications General Model Numb er GT 704 W G - Q W 04 (54 Mbp s W ir eles s DS L Ga te wa y) Standards IE EE 8 02 .3 (10 Bas eT) IE EE 8 02. 3u (10 0Ba se TX) G. dmt G. lit e t1 .41 3 RF C 14 83, 236 4, 251 6 Protoc ol LAN - CS MA / CD W AN - PPP , DHC P , Stat ic IP W AN F ull -ra te ADS L I nt er fac e LAN 4 10 /1 00 RJ -4 5 swi t ch ed po [...]

84 Actiontec DSL Gatew ay User Manual Wireless Operating Range Indoors U p to 9 1M ( 30 0 ft .) @ 54 Mb ps Outdoors U p to 4 57M (1 500 ft. ) @ 5 4Mb ps T opology St ar ( Et he rne t) LED Indic at ors P ow er , DSL , In te rn et, Et her net , US B, W ir eles s Envir onmental Po wer Ex te rn al, 12V DC, 600 mA Certifications FC C Cl ass B, FCC Cla s[...]

85 Glossar y Access P oint A d evic e th at all ow s wir ele ss c li ent s t o c on nec t t o on e an ot her . A n ac ces s po in t ca n al so act a s a br idg e be tw ee n wir el es s cl ie nts and a “wir ed” ne tw or k, suc h as an Eth er net net wo rk . W ir el ess cl ie nts can be m ov ed an ywh er e wit hi n th e c ov er - ag e ar ea of th[...]

86 Actiontec DSL Modem User Manual 87 Appendix e G lossary Ethernet Network A st an da rd wir ed n etw orki ng co nfi gu rat io n us ing cab le s an d h ubs . Fir ewall A me th od p re ve nt in g us er s ou tsi de the net w ork fr om acc ess ing and /o r da ma g- in g fi le s or co mp ut er s on the net wo rk . Gatewa y A c en tra l devi c e th at [...]

86 Actiontec DSL Modem User Manual 87 Appendix e G lossary PPPoE (P oint-T o-P oint Protocol ov er Ethernet)/ PPPoA (P oint-T o-P oint Protocol ov er A TM) M etho ds o f s ecu r e da ta tr ans mi ss ion . Router A c en tra l devi c e th at m ana ge s th e da ta traf fi c of yo ur net wo rk . Subnet Mask A se t of fo ur num be rs c onf igu r ed li k[...]

88 Actiontec DSL Modem User Manual This page left intentionally blank.[...]

89 F irewall S ec urit y Le v el S er v ices Th is a ppe nd ix co nc ern s t he F ir ew all opt io ns ( High , Medium , and Low ) se cti on in the “C on fig uri ng A dva nc ed Sett in gs ” ch ap te r (s ee pag e 43 ). If one of the f ir ew all se cur ity l ev els is cho se n in the “Fi re wa ll Se cu rity Lev el” sc re en , a t ab le f eat [...]

90 Actiontec DSL Gatew ay User Manual 91 Appendix f Firewall Security Le vel Services Medium S ecurity Level Low Security Lev el[...]

90 Actiontec DSL Gatew ay User Manual 91 Appendix f Firewall Security Le vel Services Off If Off is se le cte d, only N A T ( N et wo rk A ddr es s T ra nsl at io n) s ecu rity is ac ti v e. Ser vice Acron ym Definitions http H yper T ex t T ra nsf er P r ot oc ol . Thi s p ro t oc ol d el iv ers inf orm at io n ov er t he In t ern et, and is u sed[...]

92 Actiontec DSL Gatew ay User Manual real audio/video A p ro to c ol u sed to tran sf er Re al A udi o o r R ea l V ideo fil es . icmp I nt er net C ont r ol M e ssa ge P ro to c ol. A llo ws err or m ess ag es, te xt pac ka ge s, and in fo rma tio na l me ss ag es t o be tran sf err ed o ve r th e I nt er net . H.323 A st an da rd pr ot oc ol fo [...]

93 Notic es Regulatory C ompliance Notices Class B Equipment Th is e qui pm en t ha s be en tes t ed a nd f oun d t o c om pl y wit h th e li mit s f or a Cla ss B di git al d evic e, pur su an t t o P art 15 of the FCC R ule s. The se l imi ts ar e de si gned to pr ovid e r ea so nab le pr ot ec tio n ag ain st har mfu l in t erf er enc e in a r e[...]

94 Actiontec DSL Gatew ay User Manual 94 Th is d evic e co mpl ie s wit h P art 15 of the FCC R ul es. Ope rat ion is sub jec t t o th e fo llo wing tw o co ndit io ns: 1 . Th is devi ce ma y no t ca us e ha rmf ul int er fe re nc e 2. Th is d evic e mus t ac cep t an y in te rf er en ce re ce i ve d, inc lu di ng i nt erf er enc e t hat ma y cau s[...]