ActionTec Plug n' Play Voice/Fax Modem V.90 ISA manual

V.90 ISA Plug n' Play Voice/Fax Modem User's Manual ™[...]

2 Propr ietar y Notice and Disclaimer U nless otherwise noted, this document and the information herein disclosed are proprietary to Action tec E lectronics, Inc. Any person or entity to whom this document is furnished or who otherwise has possession thereof, by acceptance agr ees that it will not be copied or reproduced in whole or in part, nor us[...]

3 Introduction Thank you for purchasing the Action tec 56K V .90 ISA Master fax/modem. The Master supports all of the features most desired by personal computer fax modem users. I t is an ITU-T V .90 S tandard Compliant modem yet maintains backward compatibility with the existing K56flex protocol. The modem also incorporates ISA P nP (Plug-N-Play) [...]

4 Bef ore Y ou Begin F or Windo ws 95/98 Installation If you are replacing an existing modem in your computer system with this modem, be sure to remo ve all other modem drivers. On the desktop, right-click the M y Com- puter icon and choose P roperties. Select the Device Manager tab . Double-click the M odems icon in the list of device groups to sh[...]

5 that came with your modem and right-click on UNIMOD V .INF (or UNIMOD V , whichever is displayed) then click Install. Restart your computer to enable the driv- ers. F or Windo ws NT 4.0 Installation If you are r eplacing the curr ent modem in your computer system with this new mo- dem, be sure to remo ve all other modem drivers from your operatin[...]

6 Hardw are Installation 1. T urn off the computer and all peripheral devices connected to it. 2. U nplug the computer power cor d from the wall receptacle. 3. Remo ve the computer’ s co ver . Refer to your computer owner ’ s manual for in- str uctions. 4. Remo ve the screw securing the expansion slot cover behind one of the computer ’ s avai[...]

7 5. F irmly , but gently , insert the modem into the available 16-bit expansion slot. Ensure that the card is seated properly before securing it with the screw remo ved in S tep 4, as shown in the following diagram. Figure 3: Installing The Modem 6. P ut the chassis cover back on the computer . 7. Be sure that all power switches ar e in the OFF po[...]

8 Connecting De vices to the Modem Figure 4: Connecting De vices On the rear panel of your modem are input jacks to connect devices to the modem. As shown in the diagram, ther e are jacks for connection to a “ phone ” and to a phone “line.” The connector labeled “Line ( T elco)” is meant to be connected to a standard analog phone line. [...]

9 Configur ing Windo ws 95 Step 1 U pon star t-up , Windows 95 detects the modem and displays the N ew Har d- ware F ound dialog box. Select “D river from disk provided by hardware manufacturer ” then Click OK . S tep 2 Insert the diskette containing the modem ’ s Windows 95 .INF files and click OK S tep 3 If W indows asks for an installation[...]

10 S tep 5 Click OK to copy the W ave Device .INF file from the CD-R OM drive to the hard drive. Windows 95 may request its own installation diskettes for some files. Insert the Windo ws 95 disks or CD-R OM as required. S tep 6 T o determine what COM por t and IR Q is assigned to the modem in Win- dows 95, click on the M odems icon in Control P ane[...]

11 Configur ing Windo ws 95 OSR2 S tep 1 On start-up Windows 95 will detect the modem and launch the U pdate Device D river Wizar d dialog box. Insert the modem ’ s I nstallation CD-R OM, wait about 10 seconds so that the CD-R OM can be read by the drive, and click N ext. S tep 2 After Windows 95 has found the updated drivers for your modem, clic[...]

12 S tep 3 After the Wizard has copied the .INF files to the har d disk, it should detect “ W ave Device for V oice M odem ” and prompt for its driver . Click N ext. S tep 4 Click Finish to copy the W ave Device .INF file from the A: drive to the hard drive. Windows 95 may request its o wn installation diskettes for some files. Inser t the Win[...]

13 S tep 5 T o determine what COM port and IRQ is assigned to the modem in W in- dows 95, click on the M odems icon in Contr ol P anel and select the Diag- nostics tab . Select your modem and then click on the M or e Info button to view the modem proper ties. S tep 6 Remember this COM port number . When you install your D ata/F ax soft- ware or int[...]

14 Configur ing Windo ws 98 S tep 1 After you have installed the modem hardware in your computer , plug the computer back into the wall outlet. T urn on the power and allow the system to boot normally . S tep 2 Windows 98 will immediately display the Add N ew Hardware W izard and identify the modem as a “56K V .90 F ax/M odem (LKT )”. Click the[...]

15 S tep 4 N ext the wizard will ask which drives or folders it should search for the drivers. Click to select CD-R OM drive. Make sure that all the other op- tions are deselected, clicking them to deselect, if necessary . Insert the modem ’ s installation CD-R OM. W ait about 10 seconds, so that the CD-R OM drive can read the disc, and click N e[...]

16 S tep 6 After Windows has finished copying the drivers to where they belong in your system, it will announce the end of the installation process. Click the F inish button. S tep 7 The Wizard will now search for drivers for the T elephone Answering F unc- tions (T AM) of the modem, also known as the “W ave Device for V oice M odem ”. Click Ne[...]

17 S tep 8 At the next dialog box, make sur e that “Search for the best driver for your device. (Recommended)” is selected, and then click N ext. S tep 9 N ext the wizard will ask which drives or folders it should search for the drivers. Click to select CD-R OM drive. A check mar k will appear in the appropriate box. M ake sure that all the oth[...]

18 S tep 10 The Wizar d will find the correct driver on the CD-R OM and identify the device as a “ V oice M odem Serial W ave Device ”. Click N ext S tep 11 After Windows has finished copying the drivers to where they belong in your system, it will announce the end of the installation process. Click the F inish button.[...]

19 S tep 12 N ext, find out if the modem has been properly installed and configured for use with your operating system. On the task bar , click S tart. On the S tar t menu, click Settings, then click Control P anel, then click Modems. Click the Diagnostics tab. Click the COM port that the “ISA P nP V .90 F ax Mo - dem (LKT)” is using, to select[...]

20 S tep 2 Click Start, then click Settings, then click Control P anel. Double-click on the Modems icon. At the M odems Pr operties dialog box, click Ad d . S tep 3 An Install N ew Modem window will appear . Allow Windows NT to detect your modem. Click N ext.[...]

21 S tep 4 Windows NT will detect the modem as a “S tandar d M odem ”. Click the Change button. S tep 5 Insert the modem ’ s installation CD-ROM and click the Have Disk button. When prompted for the path, type the drive letter of your CD-R OM driv e, followed by a colon, and a backslash, then click OK.[...]

22 S tep 6 When prompted to select the manufacturer and model of the modem, se- lect “ AEI” for manufacturer and “ISA P nP V .90 F ax Modem (LKT)” for model. Click the OK button. At the next dialog box click the Next button. S tep 7 Windo ws NT will report successful installation of the modem. Click Fi n - ish. S tep 8 Click on the M odems [...]

23 S tep 10 At the Remote Access Setup dialog box, click A dd. Select the RAS Device you wish to add and Click OK. S tep 11 Click Continue to finish the Installation. S tep 12 After W indows NT has completed the binding process, allow Windows NT to shut down and restart the computer .[...]

24 Installing Comm unications Software If your modem came with a communications software package, it is strongly recom- mended that you use this software for your modem. I t has been specially configur ed to work with this modem. If communications software came with this modem, the U sers Guide for this software can be found on the installation CD-[...]

25 T roub leshooting M ost problems encountered during the Windows 95/98/NT installation process are a result of inadequate system resources. If you skipped some of the recommended preinstallation procedures outlined in the section of this manual titled “Do This F irst”, return to the beginning of that section and carefully follow all steps out[...]

26 tab and read the Conflicting Device List. If a conflict is present, uncheck the box “U se automatic settings ” and select a configuration that does not cause conflicts. Manually change the IR Q settings if needed (see your Windows 95 on-line help file for a more detailed discussion on changing these settings). Click OK. If there is no settin[...]

27 sources. The modem needs one IR Q and one COM P ort in order to function. (R ead your computer user ’ s manual for information on how to invoke and use the BIOS setup). Inside your computer ’ s BIOS Setup , find the Plug-N-Play configuration. This can be found within a section titled “ Adv anced”, “PNP/PCI Configuration ”, or “Plug[...]

28 Communications Software Does Not W ork Some communications software packages need to be configured to the same COM P ort and or IR Q as the modem. See “Installing the M odem ” for information on how to determine your COM P ort and IRQ number . The communications software you are using may not support this modem. See “In- stalling and Confi[...]

29 so on. The modem attempts to make the highest connect rate that your telephone line can support at the time of negotiation. If the line conditions (noise, telephone company routing, etc.) won ’ t allo w a high data rate connection, then the modem will automatically connect at the most reliable rate. T r y making the call again after a few minu[...]

30 mentioned key combinations work or no message is displayed while the computer is starting up, please refer to your computer system manual for instructions on how to enter the BIOS setup. Once inside the BIOS setup, find the menu for integrated peripherals, locate the COM port settings, then disable COM2 (Sometimes known as “Comport B” or “[...]

31 Figure 6: Jumper s Set T o Plug-N-Play (default setting) The J umper Block JP1 is used to select the desir ed COM P ort for the modem. Figur e 7 shows the selections for each COM P ort. Figure 7: JP1 COM P o rt Options J umper Block JP2 is used to select the IR Q (interrupt request) settings for the mo- dem. F igure 8 details the possible select[...]

32 Installing In DOS and Windo ws 3.1x Because Windo ws 3.1x is not Plug-N-Play operating systems, a non-Plug-N-Play installation is required. Manually select COM P ort and IRQ settings you wish the modem to use by changing the jumpers on the modem card itself . (The jumper setting definitions can be found in the “Installing The Modem ” section[...]

33 S tep 2 Install the modem har dware. (See the section of this manual entitled “Har d- ware Installation ” for instructions on how to install the modem hardware.) Make sure the computer is turned off and unplugged from the wall before remo ving the cover . Refer to your computer’ s owner ’ s manual for instr uc- tions on how to safely acc[...]

34 Appendix B: A T Command Set A T Commands A T commands are issued to the modem to control the modem ’ s operation and soft- ware configuration. A T commands are commonly entered from a terminal program such as HyperT erminal, and can only be entered while the modem is in command mode. T o enter an A T command, type: AT X n where X is the A T co[...]

35 Bn Communication S tandard S etting This command allows you to choose between CCITT and Bell standard. d n a m m o Ct c e f f E 0 B 0 0 2 1 t a s i m e d o m e h t n e h w e d o m 2 2 . V T T I C C s t c e l e S . s / s t i b 1 B s / s t i b 0 0 2 1 t a s i m e d o m e h t n e h w A 2 1 2 l l e B s t c e l e S . ) t l u a f e d ( 2 B. ) 3 B s a [...]

36 Dn Dial This command instructs the modem to begin the dialing sequence. The dial string (n, including modifiers and the telephone number) is entered after the A TD com- mand. A dial string can be up to 40 characters long. Any digit or symbol (0-9, *, #, A, B, C, D) may be dialed as touch-tone digits. Characters such as spaces, hyphens, and pa- r[...]

37 E n Echo Command This command controls whether or not the characters entered from your computer keyboard are echoed back to your monitor while the modem is in command mode. d n a m m o Ct c e f f E 0 E. r e t u p m o c e h t o t o h c e s e l b a s i D 1 E. ) t l u a f e d ( r e t u p m o c e h t o t o h c e s e l b a n E Result Codes: K O1 , 0 [...]

38 Result Codes: K O1 , 0 = n R O R R Ee s i w r e h t O I n Request ID Infor mation This command displays specific product information about the modem. d n a m m o Ct c e f f E O I) 3 I s a e m a s ( . l e d o m m e d o m e h t s n r u t e R 1 I E T D e h t n o t i s y a l p s i d d n a m u s k c e h c M O R s e t a l u c l a C . ) B A 2 1 , . g .[...]

39 Result Codes: K O3 , 2 , 1 , 0 = n R O R R Ee s i w r e h t O M n M onitor S peaker Mode This command turns the speaker on or off. d n a m m o Ct c e f f E 0 M. f f o s i r e k a e p s e h T 1 M r e i r r a c e h t s t c e t e d m e d o m e h t l i t n u n o s i r e k a e p s e h T . ) t l u a f e d ( l a n g i s 2 M. k o o h - f f o s i m e d o[...]

40 On Return On-line to D ata M ode d n a m m o Ct c e f f E 0 O d n a e d o m d n a m m o c e n i l - n o t i x e o t m e d o m e h t s t c u r t s n I . ) + + + , e c n e u q e S e p a c s E T A e e s ( e d o m a t a d o t n r u t e r 1 O - n o o t g n i n r u t e r e r o f e b n i a r t e r a s e u s s i d n a m m o c s i h T . e d o m a t a d e[...]

41 T Select T one Dialing This command instructs the modem to send DTMF tones while dialing. Dialed digits are tone dialed until a P command or dial modifier is received. This is the default setting. Vn DCE Response F ormat This command controls whether result codes (including call progress and negotia- tion progress messages) are displayed as wor [...]

42 Xn Result Code S election and Call P rogr ess M onitoring This command enables tone detection options used in the dialing process. As these functions are chosen, the result codes are also affected. Therefore, this command is frequently used to control the modem chipset’ s responses. The primar y function of this control is to control the modem[...]

43 Busy T one Detect e n o T y s u B t c e t e D t c e f f E d e l b a s i D. s e v i e c e r t i s e n o t y s u b y n a s e r o n g i m e d o m e h T d e l b a n E. s e n o t y s u b r o f s r o t i n o m m e d o m e h T Result Codes: K O , 2 , 1 , 0 = n 7 , 6 , 5 , 4 , 3 R O R R Ee s i w r e h t O Yn Long S pace Disconnect Long space disconnect [...]

44 &Bn V .32 A uto Retrain This modem always auto retrains. d n a m m o Ct c e f f E 0 B &) . d e t r o p p u s t o N ( n i a r t e r o t u a 2 3 . V e l b a s i D 1 B &. ) t l u a f e d ( n i a r t e r o t u a 2 3 . V e l b a n E Result Codes: K O1 = n R O R R Ee s i w r e h t O &Cn Data Carrier Detect (DCD) Control Data Carrier De[...]

45 &Dn DTR Control This command interprets how the modem responds to the state of the DTR signal and changes to the DTR signal. d n a m m o Ct c e f f E 0 D & d n a R T D f o s u t a t s e u r t e h t s e r o n g i m e d o m e h T . e r o n g I r u o y f i d e s u e b y l n o d l u o h s s i h T . n o s y a w l a s a t i s t a e r t . m e d[...]

46 &G n V .22bis Guar d T one Control This command determines which guard tone, if any , to transmit while transmitting in the high band (answer mode). This command is only used in V .22 and V .22bis mode. This option is not used in N orth America and is for international use only . d n a m m o Ct c e f f E 0 G &. ) t l u a f e d ( d e l b [...]

47 Result Codes: K O4 , 3 , 0 = n R O R R Ee s i w r e h t O &M n Asynchronous Communications M ode d n a m m o Ct c e f f E 0 M &. ) t l u a f e d ( e d o m s u o n o r h c n y s A 1 M &. d e v r e s e R 2 M &. d e v r e s e R 3 M &. d e v r e s e R 4 M &. d e v r e s e R Result Codes: K O0 = n R O R R Ee s i w r e h t O &a[...]

48 &Qn Asynchronous Communications M ode d n a m m o Ct c e f f E 0 Q &. 0 N s a e m a S . d e r e f f u b , e d o M s u o n o r h c n y s A 1 Q &. d e v r e s e R 2 Q &. d e v r e s e R 3 Q &. d e v r e s e R 4 Q &. d e v r e s e R 5 Q &. 3 N s a e m a S . ) t l u a f e d ( d e r e f f u b , e d o M l o r t n o C r [...]

49 &V0 View Active Configuration and S tor ed P rofile This command is used to display the active profiles. d n a m m o Ct c e f f E 0 V &e l i f e v i t c a w e i V Below is an example of a possible output: Option Selection AT Cmd Comm Standard Bell B CommandCharEcho Enable E Speaker Volume Medium L Speaker Control OnUntilCarrier M Result [...]

50 Option Selection AT Cmd No Carrier Disc 2000 msec S10 DTMF Dial Speed 95 msec S11 Escape Guard Time 1000 msec S12 Data Calling Tone Disabled S35 Line Rate 33600 S37 DSVD mode Disabled -SSE Stored Phone Numbers &Z0= &Z1= &Z2= &Z3= OK &Wn S tore C urr ent Configuration This command stores certain command options and S-r egister[...]

51 &Zn=x S tore T elephone N umber This command is used to store up to four dialing strings in the modem ’ s nonvolatile memor y for later dialing. The format for the command is &Zn = ”stored number” where n is the location 0?3 to which the number should be written. The dial string may contain up to 40 characters. The A TDS = n comman[...]

52 G Modem P ort Flo w Control d n a m m o Ct c e f f E 0 G . ) t l u a f e d ( y t i l i b i t a p m o c r o f  K O  n a s n r u t e R 1 G . R O R R E s d n o p s e r D E T R O P P U S T O N Result Codes: K O0 = n R O R R Ee s i w r e h t O J Adjust Bits/s Rate Control When this feature is enabled, the modem emulates the behavior of mode[...]

53 Kn Br eak Contr ol Controls the response of the modem to a break received from the DTE or the r emote modem or the B command. The response is different in three separate states. The first state is where the modem receives a br eak from the DTE when the modem is operating in data transfer mode: d n a m m o Ct c e f f E 0 K e h t o t t n e s k[...]

54 The third case is where a break is received fr om a remote modem during a connec- tion: d n a m m o Ct c e f f E 0 K . E T D e h t o t k a e r b d n e s d n a s r e f f u b a t a d r a e l C 1 K e m a S ( . E T D e h t o t k a e r b d n e s d n a s r e f f u b a t a d r a e l C ) . 0 s a 2 K . E T D o t y l e t a i d e m m i k a e r b a d n [...]

55 Result Codes: K O7 , 5 , 4 , 3 , 2 , 1 , 0 = n R O R R Ee s i w r e h t O Q Local Flow Control Selection d n a m m o Ct c e f f E 0 Q . 0 K & s a e m a S . l o r t n o c w o l f e l b a s i D 1 Q . 4 K & s a e m a S . l o r t n o c w o l f e r a w t f o s F F O X / N O X 2 Q e h t d n a , d e t r o p p u s t o n s i s i h T . l o r [...]

56 Tn Inactivity T imer This command specifies the length of time (in minutes) that the modem will wait before disconnecting when no data is sent or received. A setting of zero disables the timer . Alternatively , this timer may be specified in register S30. This function is only applicable to buffer mode. Result Codes: K O5 5 2 - 0 = n R O R R Ee[...]

57 -Cn Data Calling T one Data Calling T one is a tone of certain frequency and cadence as specified in V .25 which allows remote Data/F AX/V oice discrimination. The frequency is 1300 Hz with a cadence of .5 s on and 2 s off. d n a m m o Ct c e f f E 0 X s r e t c a r a h c l o r t n o c w o l f F F O X / N O X s e s s e c o r p m e d o M ) t l [...]

58 A T Commands f or T esting and Deb ugging The following commands are to be used for testing and debugging only and are not meant for general use. &&C W rite to/Read from DSP Register d n a m m o Ct c e f f E - > c o l < C & & T A > l a v < , . > c o l < n o i t a c o l t a r e t s i g e r P S D o t > l a v &l[...]

59 Result Codes: K O0 = n T C E N N O C6 , 3 , 1 = n R O R R Ee s i w r e h t O A TI11 D isplay Diagnostic Infor mation for the last modem connection The “ A TI11” command displays the following diagnostic information for the last modem connection. A value of “NA” will be displayed if that parameter is not appli- cable for that connection. [...]

60 D escription E xample Comments F ar E cho Level (-dBm) 6 0 Measured F ar E cho Level T ransmit Frame Count 5000 N umber of HDL C frames transmitted. T ransmit Frame Error Count 1 0 N umber of frame errors transmitted Receive F rame Count 5000 N umber of HDLC frames r eceived. Receive F rame Error Count 10 Number of frame errors r eceived Retrain[...]

61 S0 A uto Answer Ring N umber Range: 0 − 255 Default: 0 U nits: rings This register determines the number of rings the modem will count before automati- cally answering a call. Enter 0 (zero) if you do not want the modem to automatically answer at all. When disabled, the modem can only answer with an A T A command. S1 Ring Counter Range: 0 − [...]

62 S5 Command Line Editing Character (user defined) Range: 0 − 32, 127 Default: 8 (backspace) U nits: ASCII This register sets the character recognized as a backspace and pertains to asynchro- nous only . The modem will not recognize the backspace character if it is set to a value that is greater than 32 ASCII. This character can be used to edit [...]

63 This register sets the time, in seconds, that the modem must pause when it encoun- ters a comma (“,”) in the dial command string. S10 Automatic D isconnect Delay Range: 1-254 Default: 20 U nits: 0.1 seconds This register sets the length of time, in tenths of a second, that the modem waits before hanging up after a loss of carrier . This allo[...]

64 S21 V .24/General Bit Mapped Options S tatus Indicates the status of command options. Only bits 3, 4 and 5 are used, read only . Bits 3-4 DTR behavior (&Dn) 0 = &D0 selected 1 = &D1 selected 2 = &D2 selected (Default) 3 = &D3 selected Bit 5 DCD behavior (&Cn) 0 = &C0 selected 1 = &C1 selected (Default) Default: 48[...]

65 S28 V .34 M odulation Enable/D isable 0 = disabled, 1-255 = enabled, Range: 0-255 Default: 1 This register enables/disables V .34 modulation. S30 Inactivity T imer Range: 0-255 Default: 0 U nits: minutes S30 specifies the length of time (in minutes) that the modem will wait before discon- necting when no data is sent or received. This function i[...]

66 S36 Negotiation F allback (default 7) This register specifies the action to take in the event of negotiation failure when erro r control is selected. S36 = 0, 2 Hang up . S36 = 1, 3 F all back to an asynchronous connection. S36 = 4, 6 Attempt MNP . If MNP fails, hang up. S36 = 5, 7 Attempt MNP . If MNP fails, fall back to asynchronous connection[...]

67 S38 = 2 32000 bits / s S38 = 3 34000 bits / s S38 = 4 36000 bits / s S38 = 5 38000 bits / s S38 = 6 40000 bits / s S38 = 7 42000 bits / s S38 = 8 44000 bits / s S38 = 9 46000 bits / s S38 = 10 48000 bits / s S38 = 11 50000 bits / s S38 = 12 52000 bits / s S38 = 13 54000 bits / s S38 = 14 56000 bits / s S42 Auto Rate (default 1, range 0 - 1) 0 = [...]

68 S48=7 S48 =128 S36 = 0, 2 LAPM or hangup do not use S36 = 1, 3 LAPM or async async S36 = 4, 6 LP AM, MNP , or hangup MNP or hangup S36 = 5, 7 LAPM, MNP , or async MNP or async S89 T imer to Control S leep Mode Range: 0, 5-255 Default: 10 This command displays the number of seconds of inactivity (no characters sent from the DTE, no RING) in the o[...]

69 S109 K56flex and V .90 Selection (default 1) U se this register to disable 56K connections or to choose betw een K56flex and V .90 protocols. The default setting (S109=1) will attempt K56flex first, then V .90, and then V .34 depending upon the central site modem being called and your phone line conditions. (see the next page for listing.) S109 [...]

70 R esult Code D escription CONNECT 42000 EC* Connection at 42000 bits/s, 56K rate CONNECT 44000 EC* Connection at 44000 bits/s, 56K rate CONNECT 46000 EC* Connection at 46000 bits/s, 56K rate CONNECT 48000 EC* Connection at 48000 bits/s, 56K rate CONNECT 50000 EC* Connection at 50000 bits/s, 56K rate CONNECT 52000 EC* Connection at 52000 bits/s, [...]

71 Appendix B: Communications Regulations FCC REGULA TIONS The following statements are pro vided in accor dance with the F ederal Communica- tions Commission (FCC) regulations. Please read these statements carefully before installing your modem. FCC P AR T 68 REQ UIREMENTS This equipment complies with P a rt 68 of the FCC Rules. On the bottom of t[...]

72 ference to radio communications. Ho wever , there is no guarantee that inter ference will not occur in a particular installation. If this equipment does cause harmful inter ference to radio and television reception, the user is encouraged to tr y to correct the interference by one or more of the following measures: • Reorient the receiving ant[...]

73[...]