ActionTec 56K ISA Lite manual

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1 Propr ietar y Notice and Disclaimer U nless otherwise noted, this document and the information herein disclosed are proprietary to A ction- tec Electronics, I nc. Any person or entity to whom this document is furnished or who other wise has possession thereof , by acceptance agrees that it will not be copied or repr oduced in whole or in part, no[...]

2 Intr oduction Thank you for purchasing the Action tec 56K ISA Lite internal modem. The Advan- tage incorporates the latest technology in host-based V .90 modems. This new tech- nology provides vast impro vements in both the performance and the capabilities of personal computer fax/modems. Controller-less modems, also known as Win M odems or Windo[...]

3 Do This First Please read the following tips before attempting to install your new modem. F or Windo ws 95 and Windo ws 98 Installations Be sure to remo ve all other modem drivers from your operating system. T o do this, right-click M y Computer , choose P roper ties from the menu that appears, then click on the Device Manager tab. D ouble-click [...]

4 If you are going to use the T elephone Answering Machine (T AM) functions of the modem and you are running Windows 95, you need to install a software component called U nimodem V . If you hav e Windo ws 95 OEM Service Release 2 (V ersion 4.00.950 B) or a later version of Windows, this component comes standar d as par t of the operating system. T [...]

5 T o disable COM2, boot your system and enter your BIOS setup. Y ou can normally invoke the BIOS setup menu by pressing a key or a combination of keys at the first boot up screen. Some of the common keys are DELETE, F1, F2, CTRL+AL T+S, CTRL+AL T+ESC. (W atch the text that appears as you turn your computer on-- there will probably be instructions [...]

6 Figure 3b: Windows 95 (or 95A) COM2 Disable P anel P roceed to the section titled “Installing the M odem.”[...]

7 F or Windo ws NT 4.0 Installation Remo ve all other modem drivers from your operating system. On the S tart menu, click Settings then click Control P anel. In Control P anel, double-click on the Mo - dems icon. Select the modem you wish to remo ve and click Remove. T urn off the computer and physically remo ve the modem from your system. Do not i[...]

8 Hardw are Installation 1. T urn off the computer and all peripheral devices connected to it. 2. U nplug the computer power cord from the wall r eceptacle. 3. R emove the computer ’ s cover . Refer to your computer owner ’ s manual for instructions. 4. Remo ve the screw securing the expansion slot cover behind one of the computer ’ s availab[...]

9 5. F irmly , but gently , insert the modem into the available 16-bit expansion slot. Ensure that the card is seated properly before securing it with the screw remo ved in S tep 4, as shown in the following diagram: Figure 6: Installing The Modem 6. P ut the chassis cover back on the computer . 7. Be sure that all po wer switches are in the OFF po[...]

10 Connecting De vices T o The Modem Fig.7: Connecting Devices On the rear panel of your modem are input jacks to connect devices to the modem. As shown in the diagram, ther e are jacks for connection to a “ phone” and to a phone “line.” The connector labeled Line (T elco) is meant to be connected to a standard analog phone line. T o help r[...]

11 Configur ing Windo ws 95 S tep 1 U pon startup, W indows 95 detects the modem and displays the Ne w Har dware F ound dialog box. S elect “Driver from disk pro vided by hardware manufacturer ” then click OK . S tep 2 T ype your CD-R OM drive ’ s drive letter into the Copy manufactur er’ s files from box. I nser t the Installation CD-R OM [...]

12 S tep 4 After the installer has copied the .INF files to the har d disk, a N ew Har dwar e F ound dialog box should appear prompting for the “ W ave Device for V oice M odem ”. Click OK . (See “Do This F irst” for information on UNIMODEM.INF if this screen does not appear). S tep 5 Click OK to copy the W ave D evice .INF file from the CD[...]

13 S tep 6 T o determine what COM por t and IRQ is assigned to the modem in Windows 95, click on the Modems icon in Control P anel and select the Diagnostic tab . Click on the COM P or t icon and then on the M ore Info button to view the modem proper ties.[...]

14 Configur ing Windo ws 95 OEM SR2 S tep 1 U pon startup, W indows 95 detects the modem and launches the U pdate Device Driver W izard dialog box. Insert the modem ’ s installation CD-R OM and click N ext. S tep 2 After Windows 95 has found the updated drivers for your modem, click Finish.[...]

15 S tep 3 If Windows asks for its own installation disc, click OK. Insert the requested CD-R OM, type the drive letter of your CD-R OM in the dialog box that appears next, and click OK . S tep 4 After the Wizar d has copied the .INF files to the hard disk, it should detect “ W ave Device for V oice M odem ” and prompt for its driver . Click Ne[...]

16 S tep 6 T o determine what COM por t and IR Q is assigned to the modem in Windows 95, click on the M odems icon in Control P anel and select the Diagnostics tab. Select your modem and then click on the Mor e Info button to view the modem proper ties.[...]

17 S tep 7 R emember this COM por t number . When you install your Data/F ax software or internet browser program, you may need to set your modem port location to this same number .[...]

18 Configur ing Windo ws 98 S tep 1 After installing the modem hardware, turn on your computer . Windows will detect the modem and start the Add N e w Hardware W izard. Click N ext. S tep 2 The Add N e w Hardwar e Wizar d will ask if you would like it to “ sear ch for the best driver for your device (R ecommended).” If this option is not alread[...]

19 S tep 3 The Wizard will ask wher e it should search for the drivers. Click “CD- R OM driv e ” to select it. Make sure the installation CD-R OM is in the CD- R OM drive. Click N ext. S tep 4 N ext the Wizard will identify the driver file and r epor t its location on the CD-R OM drive. Click the Next button to copy and install the driver .[...]

20 S tep 5 After copying the files to your hard drive, the wizar d will repor t that it is finished installing the drivers for the modem. Click Finish. S tep 6 Windows will now detect a “W ave Device for V oice M odem ” and star t the Add N ew Hardware Wizard again to find the drivers for the voice capabilities of your modem. Click N ext.[...]

21 S tep 7 The Add N ew H ardwar e Wizar d will ask if you would like it to “ search for the best driver for your device (R ecommended).” If this option is not already selected, click it, then click N ext. S tep 8 The Wizard will ask wher e it should search for the drivers. Click “CD- R OM driv e ” to select it. Make sure the installation C[...]

22 S tep 9 N ext the Wizard will identify the driver file and r epor t its location on the CD-R OM drive. Click the Next button to copy and instal the driv er . S tep 10 Windows will copy and install the files, and then display the dialog box below , reporting that the process has finished. Click Finish.[...]

23 S tep 11 Windows will finish loading. T o make sur e your modem has been installed correctly , click S tart on the taskbar . On the Start menu, click S ettings, then click Control P anel. In Control P anel, double-click the M odems icon, then click the P r operties tab to bring it to the front. On the Modems P roper ties tab, click the COM port [...]

24 S tep 12 Check that the M ore Info dialog box that appears on your screen matches the illustration below . Make a note of the interrupt (also known as an IR Q) and the port number . These will be needed to configure your communications software. Y our modem is now installed and configured for use with W indows 98.[...]

25 Configur ing Windo ws NT 4.0 Before installing the modem, make sure you have installed the P nP ISA Enabler and the latest Service P ack upgrade to W indows NT 4.0. See the section titled “Do This F irst” for details. S tep1 Install the modem har dware and turn on your computer . U pon startup, Windows NT 4.0 detects your modem and displays [...]

26 S tep 4 A panel for selecting the device to be installed should appear . Highlight the “ V .90 Windows M odem (LHT)” selection and click OK . S tep 5 If you see the following dialog box, you will need to set the configuration manually .[...]

27 S tep 6 Select the Resource Settings which do not cause any conflicts with other devices. S tep 7 Restart your computer . S tep 8 Click on the Modems icon in the Control P anel . V erify that Windows NT has correctly found the modem. S tep 9 If you wish to use your modem to dial into a Windows NT Remote Access Server or wish to connect to the In[...]

28 S tep 10 At the Remote Access Setup dialog box, click on A dd. Select the Remote Access Setup device you wish to add and Click OK. S tep 11 Click Continue to finish the installation. S tep 12 After Windo ws NT has completed the binding process, allow Windows NT to shut down and restart the computer .[...]

29 Installing and Configuring Comm unications Software If your modem came with a communications software package, it is strongly recom- mended that you use this software for your modem. I t’ s default installation param- eters have been specially configured to work with this modem. The U sers Guide for this program can be found inside the modem p[...]

30 call is detected. The modem converts the digital information contained in the .wav file into an audio signal which is then sent ov er the phone line. The person calling hears your outgoing message and responds with an incoming message. The sequence of recording an incoming message is the reverse of an outgoing mes- sage. The modem converts the a[...]

31 Windo ws 95 and Windo ws 98 Step 1: Chec k System Resour ces. In Control P anel double-click the System icon. Click the Device Manager tab. In the list of devices, double-click the Modems icon to show what modems are in- stalled. If there is no M odems icon, your modem did not install. If your modem is listed, check that there is no yellow excla[...]

32 Figure 8: More Info P anel If you receive an error message or the panel is blank, go to the section of this manual “Does N ot Install.” Step 4: Does Not Install The most likely reason for a non-installation in Windows 95 or 98 is a lack of IR Q resources. The modem needs one IRQ and one COM P or t in order to function. Computers are usually [...]

33 Play ”, or if you have “Plug N Play ” settings, set them to “ on.” Next, from the infor- mation you noted in S tep 2, find the interrupt selection for the IR Q your modem is using (some BIOS don ’ t allow individual selection of interrupts to ISA, Plug-N-Play , or PCI). Set this interrupt to Plug-N-Play . This can be called ICU (ISA [...]

34 Note to users of Windo ws 95 and 98 If you are using Windows 95 or 98, ther e are two additional files which may be generateed when installing a piece of hardware from an OEM. The file is called oem#.inf. The number (#) used is generated by Windows 95 each time an additional piece of hardware is installed. In the case of the modem, these files w[...]

35 After Windows finds the other file, delete it as befor e. Restar t your system and follow the installation procedures in the section of this manual titled “Installing the M o- dem.” Note to users of Windo ws NT W indows NT 4.0 installation problems are often due to inadequate preparation. The following conditions must be meet before attempti[...]

36 Nothing Appears On The Screen When I T ype Issue the command A TE1 to the modem to enable command echo. This will let you see what you type. Cannot Connect at 56K N ote: Current FCC regulations limit your maximum connection rate to 53Kbits/s. The number you are calling may not support V .90 or K56flex protocols. Some Inter- net Service P rovider[...]

37 Y our phone line may not support or may only intermittently suppor t a 56K connec- tion. There are many conditions that must be met befor e a 56K connection can be established. The telephone company must have you connected to the (P ublic Switched T elephone Network) in a particular way . The modem you are calling must also sup- port the same pr[...]

38 Appendix B: Comm unications Regulations FCC Regulations The following statements are pro vided in accordance with the F ederal Communica- tions Commission (FCC) regulations. Please read these statements carefully before installing your modem. FCC P ar t 68 Requirements This equipment complies with P ar t 68 of the FCC Rules. On the bottom of thi[...]

39 Declar ation of Conf or mity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to P art 15 of the FCC Rules. These limits are designed to provide r easonable protection against harmful interference in a residential installa- tion. This equipment generates, uses and can radiate radio frequen[...]

40 Canadian Depar tment Of Comm unications (CDOC) Requirements for End U sers: N otice: The Canadian Depar tment of Communications label identifies certified equip- ment. This certification means the equipment meets cer tain telecommunications network requirements. The Depar tment does not guarantee the equipment will op- erate to the user’ s sat[...]