ActionTec GS204AD9-01 manual

U ser Manual Wi r eless-Ready DSL G ate wa y[...]

i T able of C ont en ts 1I nt ro duc tion 1 P ack age Cont ents 1 M inimum System Requir ements 1 T echnical Suppor t 2 2S etting Up the Gateway 5 Wa rning! 5 C onnecting a Computer t o the Gateway 6 Installing F ilters 21 S etting Up the DSL Connection 23 3U sing Qw est DSL 27 C onnecting to the Internet 27 Disconnecting from the Internet 27 4B as[...]

ii Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 6 Utilities 59 W eb Activity Log 59 DSL Settings 60 Restore Default Settings 60 Upgrade F irmware 61 7 Building a Network 63 Ethernet 63 USB 66 Wireless 69 8T r oubleshooting 71 A Referenc e 75 Lo cating Computer Information 75 Lo cating Windo ws Operating System F iles 76 Wiring Information [...]

1 Intr oduc tion Thank you for pur chasing the Ac t ion te c W ir eless-Read y Gateway . The Gatewa y is the simplest way t o connect a n umber of comput ers to a single high-speed broad- band connection. This easy-t o-use product is pe rfect for the offic e or small busi- ness. If y ou want to tak e y our computing to the ne xt level, the Ac t ion[...]

2 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual  In te rn et Explorer 4.0 or higher ( 5 .x rec ommended) or N etscape N a v igator 4.0 or higher ( 4.7 re co mmended)  T CP/IP network protoc ol installed on each comput er T echnical Support S elf Help To obtain answers to DSL co nfiguration questions, visit the Qwest DSL Ac t ion tec s[...]

3 Chapter 1 Introduction Adv anced F eature Support Qwest DSL technical support pro vides the follow ing advanc ed feature support for the Ac t i o n te c DSL Gat eway . C ontact Qwest at 1-800-247-7285 for co nfiguration assistance.  Enabling W ebsite Blocking  Enabling VPN P ass-Through  Enabling/Disabling NA T  Firewall c onfiguratio[...]

4 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual  No n - Ac t ion te c-pr ovided network card/Ethernet cable installation, c onfigu- ra tion, or tr oubleshooting  Co mmercial firewall softwar e configuration co ntact the Ac t ion tec Pa y F or S uppor t Center at 1-888-825-9025 . Ac t ion tec net- wor king support is provided for a fee[...]

5 S etting Up the G a tew a y The instructions that follow parallel the steps co ntained in the Ac t ion te c Installation B uddy ™ ,w hich pro v ides a visual guide to setting up the Gatewa y . I t is recommended the user run the Installation Buddy first, before attempting an y other pr ocedures. To set up the Gatewa y , it must be c onnected to[...]

6 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual C onnec ting a C omputer to the Gatewa y Co nnecting a comput er to the Gatewa y in vol ves thr ee basic steps: initial setup , plugging in the Gateway’ s P ow er Cor d, and connecting the Gat eway to the c om- puter via Ethernet or USB cable. T o c onnect this initial co mputer to the Gat e[...]

7 Chapter 2 S etting Up the Gatewa y 3. The next window appears. R ead the onscreen information, then get the “T er ms and Agreement ” document from the W hite Bag and read it as well. Then, select I accept this agreement and click N ext . 4. The next window appears. Select E thernet , then click N ext . 5. The next window appears. R ead the on[...]

8 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 6. Wh en the next window appears, read the information c oncerning home alarm systems, then click N ext . 7. A nother w indo w concerning home alarms ap pears. R ead the onscreen infor- mation, then click N ext . 8. Wh en the next window appears, read the information c oncerning automatic wate[...]

9 Chapter 2 S etting Up the Gatewa y 9. In the next w indo w , read the instructions regarding the items needed t o set up the Gatewa y , then click N ext . 10. As shown in the next w indow , get the Gat eway fr om the DSL Quick Star t K it, then click N ext . 11. The next window appears. Plug the smaller end of the Po w e r Cord into the B lack P [...]

10 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 12. Wh en the next window appears, plug the larger end of the Po w e r Cord into a Po w e r Outlet , then click N ext . 13. Wh en the next window appears, co nfirm the Po w e r Lig ht on the Gatewa y gl ow s steadily green .C lick N ext . 14. The following window appears. Get the Phone Line S[...]

11 Chapter 2 S etting Up the Gatewa y 15. Wh en the next window appears, get the B lack DSL Cable and plug one end of it into the DSL P or t on the back of the Gateway , then click N ext . 16. A nother w indow appears. Plug the other end of the B lack DSL Cable into one of the two ports on the Splitter , then click N ext .[...]

12 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 17. Wh en the next window appears, co nfirm the Po w e r and Inte r net Lights on the Gatewa y gl ow steadily green .C lick N ext . ☞ No te :I f the P ower and Int ernet Lights on the Gateway are not solid green, check all c onnections to the Gat eway . If all connec- tions are plugged in p[...]

13 Chapter 2 S etting Up the Gatewa y 19. Wh en the next window appears, plug the other end of the Ye l l o w E thernet Cable into an E ther net P or t on the back of the computer . Click N ext . ☞ No te :A n Ethernet port looks similar to a phone jack, but is slightly larger . 20. Wh en the next window appears, mak e sure one of the four E ther [...]

14 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual C onnec ting Via USB 1. I nser t Ac t ion te c Installation B uddy CD-R OM in the CD-R OM drive of the co mputer . The Installation Budd y will star t automatically . W ait until the fol- lowing screen appears, r ead the onscreen instructions, then click N ext . 2. The next window appears. R [...]

15 Chapter 2 S etting Up the Gatewa y 4. The next window appears. Select USB , then click N ext . 5. The next window appears. R ead the onscreen instructions, then click N ext . ☞ No te :Y ou must ha ve y our W elc ome Letter (ISP W orksheet) to co mplete this installation. If you hav e not rec eiv ed this docu- ment, co ntact your ISP immediatel[...]

16 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 7. A nother w indo w concerning home alarm sy stems appears. R ead the onscr een information, then click N ext . 8. Wh en the next window appears, read the information c oncerning automatic water meters, then click N ext . 9. In the next w indo w , read the instructions regarding the items ne[...]

17 Chapter 2 S etting Up the Gatewa y 10. As shown in the next w indow , get the Gat eway fr om the DSL Quick Star t K it, then click N ext . 11. The next window appears. Plug the smaller end of the Po w e r Cord into the B lack P or t on the back of the Gateway , then click N ext . 12. Wh en the next window appears, plug the larger end of the Po w[...]

18 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 13. Wh en the next window appears, co nfirm the Po w e r Lig ht on the Gatewa y gl ow s steadily green .C lick N ext . 14. The following window appears. Get the Phone Line Splitter from the DSL Quick Start Kit and plug it into the Phone J ack closest to the c omputer , then click N ext . 15. [...]

19 Chapter 2 S etting Up the Gatewa y 16. A nother w indow appears. Plug the other end of the B lack DSL Cable into one of the two ports on the Splitter , then click N ext . 17. Wh en the next window appears, co nfirm the Po w e r and Inte r net Lights on the Gatewa y gl ow steadily green .C lick N ext . ☞ No te :I f the P ower and Int ernet Ligh[...]

20 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 18. In the next w indo w , get the Pur ple USB Cable from the Quick Start Kit and plug the square end of it in the Pu r ple P or t on the back of the Gateway . Click N ext . 18. Wh en the next window appears, plug the rectangular end of the Pu r ple USB Cable into a USB P or t on the fr ont o[...]

21 Chapter 2 S etting Up the Gatewa y Installing F ilters Filters allo w the user to talk on the phone while online. All phones and other dev ices (answ ering machines, fax machines, etc.) using the same line (i.e., using the same phone number) as the DSL line must ha ve a filt er installed. T o install a filter , follo w these instructions: 1. Wh [...]

22 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 3. Wh en the following window appears, get the Clear Bag, tak e out the phone fil- ters , then click N ext .  C aution : Do not install a filt er in the phone jack used by the black DSL cable. 4. In the next w indow , r ead the onscreen instructions concerning wall-mount phones. Click N ex[...]

23 Chapter 2 S etting Up the Gatewa y 6. Wh en the next window appears, read the onscr een instructions on how to co nnect the phone filters, then click N ext . The phone filters ar e installed. Click N ext .t o go to “Setting U p the DSL Co nnection, ” as described below . S etting Up the DSL C onnec tion Af te r connecting the Gatewa y and in[...]

24 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 2. If PPP oE or PPP oA was selected, the following window appears. Enter the Us e r N ame and P assword in the pr oper text bo xes, or , if the ISP does not re quire them, click the bo x next to “M y ISP does not require a U ser N ame or P assword. ” Click N ext . If RFC 1483 was selected[...]

25 Chapter 2 S etting Up the Gatewa y 5. Wh en the next window appears, enter the IP A ddress, S ubnet, Gatewa y , DNS 1, and DNS 2 information in the proper te xt box es. This information should be pro v ided b y the ISP . W hen finished, click N ext . 6. In the next w indo w , the Installation B uddy checks the co nfiguration of the Gatewa y . 7.[...]

26 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 8. In the next w indow , r ead the onscreen information about comput er securit y , then click N ext . 9. In the last w indow , read the onscr een information regarding additional refer- ence material on the CD-R OM, then click Finish . The Gatewa y has been successfully c onfigured.[...]

27 U sing Qw est DSL Qwest DSL operates ov er home or business phone lines equipped with Qwest DSL ser vice. F or this reason, the Qwest DSL c onnection is not portable; it can ’t be acc essed while awa y from home or business. T o connect while trav eling, ask the ISP about a dial-up acc ount. M ost Qwest DSL ISP s pro vide a dial-up account for[...]

28 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual[...]

29 Basic Setup This chapter is a guide thr ough a basic configuration of the Gatewa y , including how t o connect the Gat eway to the ISP , as well as an ov er view of the Gatewa y’ s LEDs and switches. To co mplete the basic setup , the user w ill need the W elcome Lett er (ISP Wo r ksheet). If the document is not available, contact the ISP imme[...]

30 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 3. Fo llow the instructions in the “Set U p/Configuration ” scr een, then click Begin Basic Setup . 4. In the next w indo w , follo w the onscr een instructions, then click N ext . 5. In the next w indo w , select the ty pe of connection by clicking on the circle next to PPP oA or PPP oE [...]

31 Chapter 4 Basic Setup 6. Enter the Use r N ame , P assword , and Stat ic IP provided by the ISP in the “DSL Br oadband Connection - PPP” screen. Click N ext . ☞ No te :I f the ISP uses a connection method other than PPP oE (DHCP or Static IP , for example) see “ Advanc ed Setup ” to co n- nect the Gatewa y . 7. Click Sa ve and R estar [...]

32 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual Gat e wa y Fe a tures This section contains a quick description of the Gateway’ s lig hts and switches. Po w e r Light - The P o wer Light displays the Gatewa y’ s cur rent status. If the P owe r Light g lows st eadily green, the Gatewa y is recei ving power and fully operational. Wh en t[...]

33 Ad v anc ed S etup This section contains information c oncerning advanc ed configuration, such as wi re less settings, remot e management, and W eb site blocking. Acc essing A dvanc ed Setup To acc ess the A dvanc ed Setup configuration scr eens, follow these instructions: 1. Open the W eb brow ser . In the address bar ent er: http://192.168.0.1[...]

34 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 4. In the next screen, read the reco mmendations. T o perform an advanced setup on the Gatewa y , click Begin Ad vanced Setup . 5. The “C onfiguring the Ad vanced Settings” scr een appears. T o check all the set- tings, or if unsure of w hich settings to modify , select N ext .T o modify [...]

35 Chapter 5 Adv anced Setup ☞ No te :I fc hanges hav e been made to one or mor e A dvanced Setup settings and Sav e and R estar t has not been click ed before leaving the Ad vanced Setup screens (i.e., switching to U tilities or Basic Setup), all A dvanced Setup settings changes will be lost. W AN IP Addr ess Selecting W AN IP A ddr ess in the ?[...]

36 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual Tr ansparent Bridging Select this option to use the Gatewa y as a transparent bridge only if direct ed to do so by y our ISP . This option should only be used if the Gateway is being used as a Mo dem to c onnect one comput er to the Int ernet v ia a DSL c onnection. W hen the Gatewa y is bein[...]

37 Chapter 5 Adv anced Setup ☞ No te :H ost and domain name information may also be ac cessed from the c omputer originally connected t o the DSL modem. Specify a Static IP A ddress Select this option if assig ned a static (specific) IP A ddress b y the Int ernet Service Prov i der ( ISP) . Enter the IP A ddr ess , along w ith the Sub ne t M ask [...]

38 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual Unnumbered/VIP Mode If the user has purchased a block of static IP addresses, select Un n umbered M ode by clicking on the box. Then, enter the IP addr ess and Subnet M ask assigned to the Gatewa y in the “Gat eway A ddress ” and “U nnumber ed Subnet M ask” text bo xes below “U nnum[...]

39 Chapter 5 Adv anced Setup Channel Channel assigns the frequency band at which the Gatewa y co mmunicates. In the U nited States, use channels 1-11. ( The factor y default value is set to 1.) Wi re less Equivalent Priv acy Wi re less Equivalent P rivacy ( WEP ) is an encr yption method used w ith the 802.11b standard t o provide limited data secu[...]

40 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 128-bit WEP 128-bit WEP re quires one k ey of 13 hexadecimal pairs. A hexadecimal digit con- sists of alphanumeric characters rang ing fr om 0-9 or A -F . An example of a 128-bit WEP ke y is: 3D-44-FE-6C-A1-EF -2E-D3-C4-21-74-5D-B1. T o create a 128-bit WEP ke y, enter 13 he xadecimal digit p[...]

41 Chapter 5 Adv anced Setup L AN IP Addr ess Selecting LAN IP A ddress in the “ Ad vanced Configuration ” screen generates the “ LAN IP A ddress” screen. The value in the LAN IP A ddress te xt bo x is the IP address of the Gateway as seen on the network. The LAN IP address of the Gateway can be modified, but Ac t ion tec re co mmends ke ep[...]

42 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual Ac t ion te c strongly rec ommends leaving the DHCP Ser v er option On .I f the DHCP Ser v er option is Off ,e nsure the IP addresses of the networked co mputers are on the same subnet as the IP address of the Gateway . F or more information, see “ DHCP Server Co nfiguration ” on page 42.[...]

43 Chapter 5 Adv anced Setup DNS Server 2 - the secondary DNS provided by the Int ernet Serv ic e Prov i der ( ISP) .I f the ISP pro v ided sec ondar y DNS ser ver infor- mation, enter it her e. If not, lea v e the text bo x intact. Af te r changing setting s, click N ext or Back to cont inue, or Save and R estart to make all c hanges permanent. Se[...]

44 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual Netmeeting To allow the c omputers on the Gat eway’ s network to acc ess N etmeeting , enter the Ne tm eeting IP address (LAN IP address using Netmeeting) in the IP te xt bo x, then select On .I fN etmeeting is not needed, select Off . Af te r changing setting s, click N ext or Back to cont[...]

45 Chapter 5 Adv anced Setup Af te r changing setting s, click N ext or Back to cont inue, or Save and R estart to make all c hanges permanent. Remote Management Selecting Re mote Management in the “ Advanc ed Configuration ” screen generates the “Remote M anagement” screen. Re mote Management allo ws acc ess to the Gatewa y through the Int[...]

46 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual Po rt Fo rw arding Selecting Po r t F o r warding in the “ A dvanced C onfiguration ” screen generates the “P or t Forwarding ” screen. P ort for warding allo ws certain programs to bypass the Gatewa y’ s built-in firewall, allowing access to parts of the network (for hosting a We b[...]

47 Chapter 5 Adv anced Setup In this screen, the user can allow only c ertain IP addresses to ac cess forwarded ports. Ent er the por t range of the forwarded ports in the “Remote IP P or t Range” te xt bo x es, enter the IP address to be allo wed acc ess in the “R emote IP A ddress” te xt bo x, then click “ Add. ” T he activ e forwarde[...]

48 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual DMZ hosting is used to support online gaming and Internet c onferencing serv ices. These programs usually require m ultiple open por ts, making the network acc essi- ble from the I nternet. DMZ hosting symbolically places the DMZ host compute r outside of the Gatewa y’ s network. Ac cess to[...]

49 Chapter 5 Adv anced Setup D ynamic Routing Selecting Dynamic R outing in the “ A dvanced C onfiguration ” screen generates the “ Dynamic Routing ” scr een. Dynamic routing allo ws the ex change of routing tables between rout ers. This relieves the user of having to set up static routes for eac h router . If a rout er is set up behind the[...]

50 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual Af te r changing setting s, click N ext or Back to cont inue, or Save and R estart to make all c hanges permanent. Static Routing Selecting Static R outing in the “Configuring the A dvanced Settings ” screen gener- ates the “Static Routing ” screen. Static Rout ing allows the user to [...]

51 Chapter 5 Adv anced Setup MA C Addr ess Cloning Selecting MA C A ddress Cloning in the “ A dvanced C onfiguration ” screen generates the “ MA C A ddress Cloning” screen. A MAC (media ac cess c ontrol) address is an identifier unique to every networkable dev i ce .S ome Internet Se r vice P ro v ider s ( ISP) req uire a MA C address to va[...]

52 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual Status Af te r configuring the Gateway , settings can be viewed by selecting Status in the M ain M enu. The “C urrent Status ” screen appears, displaying man y of the Gatewa y’ s settings. N o settings (other than connecting or disconnecting fr om the In te rn et) can be changed from th[...]

53 Chapter 5 Adv anced Setup Routing T able Selecting Rou t i n g T able generates the “Routing T able” screen. This screen displa ys an ov er view of the Gatewa y’ s routes. These routes are the path ways used to trans- fer information to and from the I nternet. When disc onnected from the I nternet, only one rout e is display ed; when conne[...]

54 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual WA N S tatus Selecting W AN Status gener ates a “C urrent Status ” screen. This screen displa ys on ov erv iew of the Gatewa y’ s W AN ( W ide Area N etwork) connection. PPP Status There ar e fiv e PPP Status categories: Status, U ser N ame, Session Time, Pack ets Sent, and P ack ets Re[...]

55 Chapter 5 Adv anced Setup Pa c k e t s Sent - Displa ys the number of PPP packets sent throught the W AN port of the Gateway . Pa c k e ts R eceiv ed - Displays the number of PPP packets rec eiv ed through the WA Np ort of the Gateway . DSL Status There ar e eight DSL Status categories: VPI, V CI, DSL Mode, Connection Status, Speed, A TM QoS cla[...]

56 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual LAN S ta tus Selecting LAN Status gener ates the “Lan P or t Status” screen. This screen displa ys on ov er view of the Gatewa y’ s LAN (Local Ar ea N etwork) por t c onnections. Ethernet There ar e three Ethernet categories: Link Speed, P ack ets Sent, P ackets R ecei ved Link Speed - [...]

57 Chapter 5 Adv anced Setup Wireless There ar e two W ireless cat egories: P ackets Sent and P ackets R ecei ved Pa c k e t s Sent - Displa ys the number of packets (amount of data) sent ov er the Wi re less c onnection. Pa c k e ts R eceiv ed - Displays the number pack ets (amount of data) rec eiv ed ov er the W ir eless connection. Ac tive U ser[...]

58 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual[...]

59 Utilities To acc ess the Gatewa y’ s utilities select Ut ilities from the “Main M enu ” screen. The “U tilities” screen appears. Fr om here, the W eb activit y log can be viewed, the DSL settings changed, the Gatewa y’ s factor y default settings rest ored, and the Gateway’ s fir m ware upgraded. W eb Activity Log The W eb A ctivit[...]

60 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual DSL Settings To acc ess DSL Settings, select DSL Settings from the “Utilities ” screen. The Gatewa y’ s VPI , VC I , and M ode settings can be changed from her e. Ac t ion te c re com - mends not changing these values w ithout c onsulting the Internet Serv ice P ro v ider ( ISP) . Resto[...]

61 Chapter 6 Utilities Upgrade F irmwar e Selecting Up g r a d e Firmware in the “Utilities ” screen generates the “Upgrade Firmwar e ” screen. Ac t ion te c per iodically posts firm ware upgrades to enhance the Gatewa y’ s capabilities. To upgrade the Gateway’ s fir m ware: 1. Click Up g r a d e Her e in the “Upgrade Firmwar e” win[...]

62 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual[...]

63 Building a Netw ork Other comput ers can be connect ed to the Gatewa y to form a network. The net- wo rk co mputers can be c onnected to the Gat eway in thr ee ways: Ethernet, USB, or wir el essly . Et hernet 1. I nser t the Ac t ion te c Installation Buddy CD-R OM in the CD-R OM drive of the co mputer . The Installat on Buddy will star t automa[...]

64 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 3. The next window appears. Select Wi r e d , then click N ext . 4. The next window appears. Select E ther net , then click N ext . 5. Wh en the next window appears, get the Ye l l o w E thernet Cable from the Quick Start Kit, then click N ext .[...]

65 Chapter 7 Building a Network 6. Wh en the next window appears, plug one end of the Ye l l o w E thernet Cable into one of the Ye l l o w P o r t s on the back of the Gateway , then click N ext . 7. A nother w indow appears. Plug the other end of the Ye l l o w E ther net Cable into an E ther net por t on the back of the computer , then click N e[...]

66 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 9. In the next w indo w , the Installation Buddy checks the c onfiguration of the Gatewa y . A congratulations w indow appears. The Gatewa y is connect ed to a c omputer via E thernet. USB 1. I nser t Disk 1 (Installation Buddy CD) in the CD-R OM driv e of the comput- er . The Installaton B u[...]

67 Chapter 7 Building a Network 2. The next window appears. Read the instructions, select A dditional Computer by clicking on the check bo x, then click N ext . 3. The next window appears. Select Wi r e d , then click N ext . 4. The next window appears. Select USB , then click N ext .[...]

68 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 5. Wh en the next window appears, get the Pu r ple USB Cable from the Quick Start Kit, then click N ext . 6. Wh en the next window appears, plug the square end of the Pur ple Cable into the Pur ple USB P or t on the back of the Gateway , then click N ext . 7. A nother w indo w appears. Plug t[...]

69 Chapter 7 Building a Network ☞ No te :A n Ethernet port looks similar to a phone port, but is slightly bigger . 8. In the next w indo w , the Installation Buddy checks the c onfiguration of the Gatewa y . A congratulations w indow appears. The Gat ew ay is connect ed to a c omputer via USB. Wir eless ☞ No te :C omputers t o be added to the n[...]

70 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 2. The next window appears. Read the instructions, select A dditional Computer by clicking on the check bo x, then click N ext . 3. The next window appears. Select Wi re less , then click N ext . 4. The next window appears. Follo w the instructions and inser t the Connection 1- 2-3 CD into th[...]

71 Tr oubleshooting This chapter c ontains a list of problems that may be enc ounter ed while using the Gatewa y , and techniques t o tr y and over come the pr oblem. N ote that these tech- niques may not sol ve the pr oblem. If you need additional help , contact the ISP or Qwest DSL Te c hnical Support at 1-800-247-7285. L AN Connection F ailure ?[...]

72 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual A dditionally , the “IP A ddress ” entr y should be on the 192.168.0.X network (with “x” defining a range from 2 though 255). If the Ethernet adapter is sho wing an incorrect IP address, click Re l e ase ,w hich sets all values back to 0 (zer o). Then, click Ren e w (this proc ess may[...]

73 Chapter 8 Tr oubleshooting Time out error occurs when entering a URL or IP Address  Ve r ify all the c omputers ar e working properly .  Ensure the IP settings are c orrect.  Ensure the Gat eway is on and c onnected properly .  Ve r ify the Gat eway’ s setting s ar e the same as the computer b y clicking Status in the “Main Men u[...]

74 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual[...]

75 Refer enc e This appendix contains information about various topics, including accessing information about your W indo ws compute r and w iring under special circum- stances. Lo cating C omputer Information The following proc edure is valid for W indow s 98 , 98 SE ,M e , NT 4.0 , 2000 and XP . 1. Fr om the desktop , r ight-click on My C o mpute[...]

76 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual Lo cating Windows Oper ating S ystem F iles If the operating system files reside on the har d drive of the computer , follow the instructions below to locat e them. If the files are not on the hard driv e, they must be loaded from the installation disks. W indo ws 98, 98 SE 1. Fr om the deskt[...]

77 App endix A Reference 4. Click the down ar row next t o the “Look in ” text bo x and select My Co mputer from the list that appears. 5. Click Searc h N ow . 6a. Wi ndows Me :W hen the sear ch is complet e, note the dir ector y path that appears most often in the “In Folder” column. For e xample: C:WINDO WS OPTIONSINST ALL . 6b . Wi nd[...]

78 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual W indo ws Me , 2000 1. Fr om the desktop , click Star t . 2. Select Searc h , then Fo r Files and Folders . 3. The “Searc h R esults” window appears. In the panel at left titled “W hat do you want to sear ch for?” , click All files and folders . 4. A nother panel, titled “Searc h by[...]

79 App endix A Reference easiest way t o do this is to pur chase a pair of two-line modular adapt ers, a line- co rd c oupler , and some short lengths of phone cable, a vailable at an y telephone supply retailer . ☞ No te :D o not purchase a 1-line modular adapter or line splitt er . I nstalling either of these items r esults in two phone jacks o[...]

80 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual Au tomatic W ater Meter If y our home or office has an aut omatic water met er that uses the same phone line as the Qwest DSL Gatewa y , y ou must put a DSL Phone Filter on the water met er . Call your wat er compan y for help when installing the DSL Phone Filter on y our water mete r . PBX o[...]

81 S etting Up Sta tic IP A ddr ess To co mmunicate with the Gateway fr om a comput er on the network (to use the W eb Configuration Utility , for example), the user may hav e to switch the IP addr ess settings from DHCP -enabled to static IP , so that the co mputer and the Gatewa y are on the same subnet. To set up static IP on a comput er , selec[...]

82 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 3. A nother menu appears. Select Contr ol Panel . 4. Wh en the “Control P anel” wind ow appears, double-click Ne t w o r k .[...]

83 App endix C S etting Up Sta tic IP Address 5. The “N etwork ” w indow appears. In the "The following network co mponents are installed" list bo x, locate and double-click TC P/IP . 6. The “ T CP/IP Pro p er t ies ” w indow appears. Select IP A ddress . 7. In the IP A ddress tab , make sure the the cir cle next to “Specify an [...]

84 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 9. Enter the follo w ing numbers in the “Subnet mask ” text bo x: 255.255.255.0 Do not include the periods; they are automatically ent ered. 10. Click OK .T he T CP/IP Pr oper ties window disappears. 11. In the Network window , click OK .T he N etwork w indow disappears. 12. The “S yste[...]

85 App endix C S etting Up Sta tic IP Address 3. A nother menu appears. Select Contr ol Panel . 4. Wh en the “Control P anel” wind ow appears, double-click Ne t w o r k .[...]

86 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 5. The “N etwork ” w indow appears. In the “The follow ing network c omponents are installed” list bo x, locate and double-click TC P/IP . 6. The “ T CP/IP Pro p er t ies ” window appears. Click IP A ddr ess . 7. In the IP A ddress tab , make sure the the cir cle next to “Specif[...]

87 App endix C S etting Up Sta tic IP Address 9. Enter the follo w ing numbers in the “Subnet mask ” text bo x: 255.255.255.0 Do not include the periods; they are automatically ent ered. 10. Click OK .T he T CP/IP Pr oper ties window disappears. 11. If there is a c heck in the box ne xt to “Detect connection t o network media, ” click on it[...]

88 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 3. A nother menu appears. Select Contr ol Panel . 4. Wh en the “Control P anel” wind ow appears, double-click Ne twork and Dial- up Connections .[...]

89 App endix C S etting Up Sta tic IP Address 5. In the “Netw ork and Dial-up Connections ” window , double-click Local A rea Co nnection .A n umber may be displa y ed after the Local A rea Co nnection. If there is mor e than one Local A rea Connection list ed, locate the one that co rre- sponds to the netw ork card installed in the comput er b[...]

90 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 7. The “Local Area C onnection Pr op er ties” window appears. Click General . 8. In the “Components check ed are used by this connection ” list box, double- click Inter ne t Pro to c ol ( TC P/IP ) . 9. The “Internet Prot ocol ( T CP/IP ) P roperties” w indo w appears. 10. In the [...]

91 App endix C S etting Up Sta tic IP Address 12. Enter the follo w ing numbers in the “Subnet mask ” text bo x: 255.255.255.0 Do not include the periods; they are automatically ent ered. 13. Click OK .T he “Int ernet Prot ocol ( T CP/IP ) P roperties” w indo w disappears. 14 In the “Local Ar ea Connection P roperties” window , click OK[...]

92 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 3. A nother menu appears. Select Contr ol Panel . 4. Wh en the “Control P anel” wind ow appears, double-click Ne t w o r k Co nnections .[...]

93 App endix C S etting Up Sta tic IP Address 5. In the “Netw ork Connections” window , double-click Local Area Connection . A number ma y be display ed after the Local Area C onnection. If there is more than one Local Area Co nnection listed, locate the one that corresponds to the network card installed in y our co mputer by finding the name o[...]

94 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 7. The “Local Area C onnection Pr oper ties ” w indow appears. Select Gener al . 8. In the “Components check ed are used by this connection ” list box, double- click Inter ne t Pro to c ol ( TC P/IP ) . 9. The “Internet Prot ocol ( T CP/IP ) P roperties” w indo w appears. 10. In t[...]

95 App endix C S etting Up Sta tic IP Address 11. Enter the follo w ing numbers in the “ IP A ddress ” text bo x: 198.162.0.2 Do not include the periods; they are automatically ent ered. 12. Enter the follo w ing numbers in the “Subnet mask ” text bo x: 255.255.255.0 Do not include the periods; they are automatically ent ered. 13. Click OK [...]

96 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual[...]

97 Co mputer S ecurity The Inte rnet is a g iant network of computers all o ver the w orld. W hen a comput er is connect ed to the Int ernet, it can ex change information w ith an y other comput er on the Inte rnet. This lets the user send e-mail, surf the W orld W ide W eb, download files, and buy pr oducts and ser vices online, but it also makes [...]

98 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual W ith both t ypes of Internet c onnections, acc ess to the comput er must be c on- tr olled to make sur e someone on the Inte rnet doesn ’ t access the information on the comput er . The longer the comput er is connect ed to the Int ernet, the easier it is for someone on the Inte rnet to fi[...]

99 App endix B C omputer Security Internet Browsers Alwa ys exit the Int ernet browser (for e xample, Internet Explore r or Netscape Na vi gator). Nev er “ minimize ” the bro wser or leav e it open in the background. Br eaking into a c omputer is easier when an I nternet bro wser is running . Network Applications Ne twork applications (such as [...]

100 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual Fo r more information about firewalls, incl uding vendors who sell fir ewall prod- ucts, go to the Qwest DSL w eb site and click the Securit y topic. Firewall pr od- ucts are a vailable from c omputer and netw orking equipment retailers.[...]

101 Specifica tions G eneral Model Number GS204AD9-01 (Four -P or t W ireless-R eady DSL Gatewa y) Standards IEEE 802.3 (10BaseT) IEEE 802.3u (100BaseTX) IEEE 802.11b ( W ireless) G.dmt G.lite t1.413 RFC 1483, 2364, 2516 Proto col LAN - CSMA/CD WA N - PPP , DHCP , Static IP WA N Ful l-rate ADSL Int erface LAN GS204AD9-01 10/100 RJ-45 switched ports[...]

102 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual Wir eless Oper ating Range Indoors Up to 30M (100 ft.) @ 11 Mbps Up to 50M (165 ft.) @ 5.5 Mbps Up to 70M (230 ft.) @ 2 Mbps Up to 91M (300 ft.) @ 1 Mbps Outdoors Up to 152M (500 ft.) @ 11 Mbps Up to 270M (885 ft.) @ 5.5 Mbps Up to 396 (1300 ft.) @ 2 Mbps Up to 457M (1500 ft.) @ 1 Mbps To p [...]

103 Glossar y Acc ess Point A dev ice that allo ws wireless clients to c onnect to one another . An access point can also act as a bridge between w ireless clients and a “wired” network, such as an Ethernet network. W ireless clients can be mov ed an ywhere within the cov er- age area of the access point and re main connected t o the network. I[...]

104 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual Fi rew a ll Pr ev ents users outside the netw ork from acc essing and/or damaging files or co mputers on the network. Gat ew a y A dev ice that manages the data traffic of a network, as w ell as data tr affic to and from the I nternet. IP (Internet Pr otocol) Addr ess A series of four number[...]

105 App endix E Glossary Subnet Mask A set of four numbers c onfigured lik e an IP address used t o create IP addr ess nu mbers used w ithin a particular network only . T CP/IP ( T r ansmission Contr ol Protoc ol/Internet Protoc ol) The standard pr otoc ol for data tr ansmission ov er the Int ernet. W AN ( Wide Area Netw ork) A network co nnecting [...]

106 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual[...]

107 S ecurity Le v el Ser vic es T able The following information is related t o the Firewall options (High, Medium, and Low) in the “ A dvanced Serv ices ” chapter of this manual (page 35). The t ypes of ser vices and their respecti ve ports are listed in the tw o rig ht-hand c olumns; the “In ” column details if a particular ser vice can [...]

108 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual Medium Security Lev el Ser vice P ort In Out http 80 no yes dns 53 no yes ftp 21 no yes te lnet 23 no yes smtp 25 no yes pop3 110 no yes nntp 119 no yes r eal audio/video 7070 yes no icmp n/a no yes H.323 1720 no yes T .120 1503 no yes SSH 22 no yes Lo w Security Lev el Ser vice P ort In Out[...]

109 App endix F S ecurity Le vel Services T able Ac ro n ym Definitions http H ype r T e xt T r ansfer P ro toc ol This protoc ol deliv ers information over the In te rn et, and is used when a home compute r connects to a W eb site v ia an Inter ne t browse r dns D omain N ame S ystem. A date quer y system used t o tr anslate host names int o In te[...]

110 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual icmp I nternet C ontrol M essage P ro toc ol. Allows error messages, text packages, and informational messages to be transfer red o ver the I nternet. H.323 A standard pr otocol for sending audio and video ov er the Int ernet. T. 120 A standard pr otocol for m ultimedia teleconfer encing ov [...]

111 Non-W indow s Sy stem S etup The Gatewa y suppor ts both the Classic M acintosh operating systems (9.2.1 and below), as well as OS X. ☞ No te :W hen installing any software, consult the user manual and help files supplied with the software for detailed information. Ac t i o n te c pr ovides the following infor mation as a guideline only . Cla[...]

112 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 2. Wh en the “ T CP/IP” w indow appears, select Edit from menu bar , then select Us e r Mo d e . 3. Wh en the “User M ode” w indow appears, select Ad vanced , then click OK . 4. In the “ T CP/IP” window , select E thernet from the “Connect via ” drop-do w n list . 5. Select U[...]

113 App endix G Non-W indows S ystem Setup OS X 1. Open the “S ystem P referenc es” application via the Dock or A pple M enu. The “N etwork ” w indow appears. 2. Select B uilt-I n Ethernet from the “Sho w” drop-do wn list. 3. Select TC P/IP and, from the “C onfigure ” drop-do w n list, select U sing DHCP . 4. Click Appl y N ow and c[...]

114 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual C onnec ting to the ISP 1. Open the W eb browser . In the address bar , enter http://192.168.0.1 then press Enter on the k eyboard. 2. The “Main M enu ” screen appears. Select Setup/Configuration . 3. In the “Set Up/C onfiguration ” screen, select No n-W indows Setup from the menu on[...]

115 App endix G Non-W indows S ystem Setup 4. The “ Actiont ec DSL Modem Setup P age” screen appears. In this screen, the user can configur e the the ISP Pr otoc ol (Bridged, PPP oA, or PPP oE) and the IP c onfiguration (Dynamic or Static). U sing the Int ernet Ser v ice P r ovider (ISP) W orksheet provided by the ISP , ent er the information i[...]

116 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual[...]

117 Notic es Regulatory Complianc e Notices Class B Equipment This equipment has been tested and found t o comply with the limits for a Class B digital dev ice, pursuant to P art 15 of the FCC Rules. These limits are designed to pro vide reasonable protection against harmful interfer ence in a residential installa- tion. This equipment generates, u[...]

118 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual 2. This dev ice m ust accept an y interfer ence r eceiv ed, including interfer ence that may cause un wanted operation. ☞ No te :T o comply with FCC RF exposure c ompliance r equire- ments, the antenna used for this transmitter must be installed to pro vide a separ ation distance of at lea[...]

119 Limited W arr anty Har d ware : Ac t ion te c Electronics, Inc., war rants to the end user (“ Cust omer”) that this hard ware product will be free fr om defects in workmanship and materials, under normal use and ser vice, for twelv e (12) months from the date of purchase from Ac t ion te c Electronics or its authorized reseller . Ac t ion t[...]

120 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual THIS A CTION TEC ELECTRONICS PR ODUCT MA Y INCL UDE OR BE BUNDLED WITH THIRD-P AR TY SOFTW ARE, THE USE OF WHICH IS GO VERNED BY A SEP A- RA TE END-USER LICENSE A GREEMENT . THIS A CTION TEC ELECTRONICS W ARRANTY D OES NO T APPL Y TO SUCH THIRD- PA R TY SOFTW ARE. FOR THE APPLICABLE W ARRANT[...]

121 Limited W arranty NEITHER ASSUMES NOR A UTHORIZES ANY O THER PERSON T O ASSUME FOR IT ANY O THER LIABILITY IN CONNECTION WITH THE SALE, INST ALLA TION, MAIN- TEN ANCE OR USE OF ITS PR ODUCTS. A CTION TEC ELECTRONICS SHALL NO T BE LIABLE UNDER THIS W ARRANTY IF ITS TESTING AND EXAMIN A TION DISCL OSE THA T THE ALLEGED DEFECT OR MALFUNCTION IN TH[...]

122 Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual Gov erning L a w :T his Limited W ar ranty shall be governed by the la ws of the State of California, U .S.A., ex cluding its conflicts of la ws and principles, and ex cluding the U nited N ations Con vention on C ontracts for the International Sale of Goods.[...]