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Bom manual de uso
As regras impõem ao revendedor a obrigação de fornecer ao comprador o manual com o produto ADTRAN 4120. A falta de manual ou informações incorretas fornecidas ao consumidor são a base de uma queixa por não conformidade do produto com o contrato. De acordo com a lei, pode anexar o manual em uma outra forma de que em papel, o que é frequentemente utilizado, anexando uma forma gráfica ou manual electrónicoADTRAN 4120 vídeos instrutivos para os usuários. A condição é uma forma legível e compreensível.
O que é a instrução?
A palavra vem do latim "Instructio" ou instruir. Portanto, no manual ADTRAN 4120 você pode encontrar uma descrição das fases do processo. O objetivo do manual é instruir, facilitar o arranque, a utilização do equipamento ou a execução de determinadas tarefas. O manual é uma coleção de informações sobre o objeto / serviço, um guia.
Infelizmente, pequenos usuários tomam o tempo para ler o manual ADTRAN 4120, e um bom manual não só permite conhecer uma série de funcionalidades adicionais do dispositivo, mas evita a formação da maioria das falhas.
Então, o que deve conter o manual perfeito?
Primeiro, o manual ADTRAN 4120 deve conte:
- dados técnicos do dispositivo ADTRAN 4120
- nome do fabricante e ano de fabricação do dispositivo ADTRAN 4120
- instruções de utilização, regulação e manutenção do dispositivo ADTRAN 4120
- sinais de segurança e certificados que comprovam a conformidade com as normas pertinentes
Por que você não ler manuais?
Normalmente, isso é devido à falta de tempo e à certeza quanto à funcionalidade específica do dispositivo adquirido. Infelizmente, a mesma ligação e o arranque ADTRAN 4120 não são suficientes. O manual contém uma série de orientações sobre funcionalidades específicas, a segurança, os métodos de manutenção (mesmo sobre produtos que devem ser usados), possíveis defeitos ADTRAN 4120 e formas de resolver problemas comuns durante o uso. No final, no manual podemos encontrar as coordenadas do serviço ADTRAN na ausência da eficácia das soluções propostas. Atualmente, muito apreciados são manuais na forma de animações interessantes e vídeos de instrução que de uma forma melhor do que o o folheto falam ao usuário. Este tipo de manual é a chance que o usuário percorrer todo o vídeo instrutivo, sem ignorar especificações e descrições técnicas complicadas ADTRAN 4120, como para a versão papel.
Por que ler manuais?
Primeiro de tudo, contem a resposta sobre a construção, as possibilidades do dispositivo ADTRAN 4120, uso dos acessórios individuais e uma gama de informações para desfrutar plenamente todos os recursos e facilidades.
Após a compra bem sucedida de um equipamento / dispositivo, é bom ter um momento para se familiarizar com cada parte do manual ADTRAN 4120. Atualmente, são cuidadosamente preparados e traduzidos para sejam não só compreensíveis para os usuários, mas para cumprir a sua função básica de informação
Índice do manual
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Express 4110/4120 ISDN Router/Bridge USER MANUAL 6120017 6L3-1A May 199 9 Part Number: Express 411 0/4120 1200176L2 /1200176L 3[...]
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Tradem arks: DMS-100 is a tr ademar k of No rthern Tele com, Inc. Ethernet is a trademark o f Digital Equipment Co rporation, In tel Corporation, and Xe- rox Corporation. ExpertISDN (patent n umber 5,71 5,241) is a trademark of ADTRAN, In c. Macintosh is a regist ered trademark of Apple Computer, Inc. Novell, NetWare, and Inter network Packet E xch[...]
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FCC regulations req uire that the followi ng information be prov ided in this manual: 1. This equipment compl ies with Part 68 of the FCC rules. On the bottom of the equipment housi ng is a label that shows the FCC registration number and Ringer Equivalence Number ( REN) for this equipment. If req uested, provide this informat ion to the telephone [...]
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FEDERAL COMMUN ICATIONS COM MISSION R ADIO FREQUENCY INTERFERENCE S TATEMENT This equipment has been tested and found to comp ly with the limits for a Cla ss B dig- ital device, pursuant to Part 15 of the FCC Rules. These limits ar e designed to pr ovide re asonable protection agains t harmful interfer ence in a r esidential envir onment. This equi[...]
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CANADIAN EMI SSIONS REQU IREMENTS This digital a pparatus does not exceed the Class B limits for radio noise emissi ons from digital apparatu s as set out in the interference-causing equi pment standard entitled "Digital Apparatus," ICES-003 of the D epartment of Comm unications. Cet appar eil nuerique r especte les limites de bruits radi[...]
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IMPORTANT SAFETY INSTRUCTIONS When usin g your tele phone equipment, b asic safety precautions should a lways be fol - lowed to r educe the risk of f ire , electric shock and injury to persons. The pr ecautions ar e listed below . 1. Do not use this product near water (for example, near a bath t ub, wash bowl, kitchen sink or laundry tub, in a wet [...]
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AFFIDAVIT REQUIREMENTS FOR CONN EC TI ON TO DIGITAL SERVI CES • An affidavit is required to be given to the telephone compan y whenever digital terminal equipment w ithout encoded analog co nten t and billing protection is used to tran smit digital sign als contai ning encoded analog content which ar e intended for even tual conversion into voice[...]
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AFFIDAVIT FOR CONNECTION OF CUSTOMER PREMISES EQUIPMENT TO 1.544 MBPS AND/OR SUBRATE DIGITAL SERVICES For the work to be per f ormed in the certified territory of __ _________ ____ (telco n ame) Stat e of _____ ___________ County of __ ______ _____ ___ I, ___ _____ ______ ______ ________ _ (name), ______ _____ ______ ____ (business ad dress), _____[...]
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( ) A. A training course provided by the man ufacturer/grantee of the eq uip- ment used to encode ana log signals; or ( ) B. A tra ining course provided by the customer or authorized representa- tive, using training materials and instructions provided by the manufacturer/ grantee of the equipmen t used to encode analog signals; or ( ) C. An indepen[...]
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61200176L3-1 Express 4110/4120 User Manua l i Table of Contents Quick Startup Guide .............. ............................ ............ ........... ........... ............ ............ Quick S tar t-1 Setting up the ISDN Line ............. ........... ........... ................. ............................. .............. Quick S tart-1 Co[...]
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Table of Contents ii Express 4110/41 20 User Manual 61200176L3-1 Front Panel .............. ........... ............ ........... ................. ............................ ........... ........... . ..... 1-14 Express 4110 LAN Indicato rs .............. ........... ............ ................. ..................... 1-14 Express 4110 WAN Indica[...]
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Table of Contents 61200176L3-1 Express 4110/4120 User Manua l iii Editable Data Field ............... ................. ............................ ........... .......... 3-4 Read-Only Field ........................ ............ ........... ........... ............ ............... 3-4 Navigation with the Keyboard ...................... ...........[...]
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Table of Contents iv Express 4110/4120 Us er Manual 61200176L3-1 Static Routes/Private .................. ................. ............................ ........... 3-17 IP/IP Router ..................... ........... ........... ........... ............ ................. ..................... 3-17 IP Router/Mode ............... ............ .......[...]
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Table of Contents 61200176L3-1 Express 4110/4120 User Manua l v WAN IPX Bridge/Network ...................... ............ ................. ............. 3-27 WAN IPX Bridge/Frame Type ...................... ........... ................. ........ 3-27 WAN IPX Bridge/Seed Status ............ ........... ........... ................. ........ 3-27 W[...]
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Table of Contents vi Express 4110/4120 Us er Manual 61200176L3-1 Route/Static Route ......................... ............................ ............ ..... 3-41 Route/Private .......... ............ ........... ................. ............................ 3-42 Route/Hops ........ ........... ........... ................. .......................[...]
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Table of Contents 61200176L3-1 Express 4110/4120 User Manua l vii Dial Out/Connection Timeout ...................... ................. ................... 3-50 Dial Out/Attempts ......................... ............................ ......................... 3-51 Dial Out/Initial Channels .............. ............................ ............ ...[...]
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Table of Contents viii Express 4110/41 20 User Manual 61200176L3-1 Traps/Manager Name ........ ........... ................. ............................ 3-60 Traps/Manager IP ............... ........... ........... ............ ................. ..... 3-60 Management/Maint Po rt .......... ........... ........... ............ ........... .........[...]
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Table of Contents 61200176L3-1 Express 4110/4120 User Manua l ix PPP Log/View .............. ........... ............ ................. ............................ .................. 3-75 PPP Log/Clear ......................... ............................. ........... ........... ............ ........... . 3-75 Logs/Call Log .....................[...]
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Table of Contents x Express 4110/4120 User Manu al 61200176L3-1 Appendix A Loop Sta tus Messages ............ ................. ............................ ............................. ...... A- 1 Appendix B Log Messages .......... ............ ........... ................. ............................ ........... ............ . ...... B-1 Append[...]
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61200176L3-1 Express 4110/4120 User Manua l xi List of Figures Figure 1-1. Express 4110 ................... ........... ........... ........... ............ ................. ...................... .......... 1-2 Figure 1-2. Express 4120 ................... ........... ........... ........... ............ ................. ...................... ..[...]
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List of Figures xii Express 4110/41 20 User Manual 61200176L3-1 Figure 3-12. Test Screen ....... ................. ............................ ........... ............ ........... ........... ...... ........... 3-73 Figure 3-13. Logs Screen ...... ........... ................. ............................ ............ ........... ........... .....[...]
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61200176L3-1 Express 4110/4120 User Manua l xiii List of Tables Table 2-1. Using the Flash-Hook..................... ............ ................. ............................ ................... . 2 - 3 Table 4-1. Troubleshooting Calls ............... ............................ ........... ............ ........... ........... ........ . 4 - 6 T[...]
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List of Tables xiv Express 4110/4120 User Manu al 61200176L3-1[...]
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61200176L3-1 Express 4110/4120 User Manua l Quick Start- 1 Quick Star tup Guide SETTING UP TH E ISDN LINE Befor e configuring the Expr ess 41 10/4120, ensur e that the telephon e ser- vice has pr ovided the sw itch type, service profile identification (SPID), and local dir ectory num ber (LDN). Example: 1. Conne ct a VT 10 0 async terminal, or pers[...]
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Quick Startu p Guide Quick Start-2 Express 4110/41 20 User Manual 61200176L3-1 7. If using a POTS phone with the Express 41 10/4120, connect the POTS telephone to the POTS port. If the SPI D(s) does not work or is unknown, tr y activating the ExpertIS DN ™ feature. First enter the are a code an d local d irectory number(s ); then press the Enter [...]
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Quick Startu p Guide 61200176L3-1 Express 4110/4120 User Manua l Quick Start- 3 12. If the ISP doe s not suppor t the Bandw idth Allo cation Co ntrol Protocol (BACP), navigate to the PPP parameters. Go into the Mult ilink field and disable BA CP . 13. If you want the 41 10 to automatically disconnect fr om the ISP after communication with the Inter[...]
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Quick Startu p Guide Quick Start-4 Express 4110/41 20 User Manual 61200176L3-1 24. If the ca ll is successful, the St atus column w ill read active . If not, mak e sure the nu mber ( s) are co rrec t or refe ren ce “T rou b lesh oo ting ” on page 4-1 befor e continuing. 25. Once the call is up, the PC must generate a DHCP r equest to obtain the[...]
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Quick Startu p Guide 61200176L3-1 Express 4110/4120 User Manua l Quick Start- 5 11 . E n t e r t h e IP address an d Netmask parameters of the access server at the re mote site. This cr eates a static route to the access se rver ’s net - work which is enter ed into the Expr ess 41 10/412 0’s IP r oute table. 12. Move the cursor over the RIP men[...]
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Quick Startu p Guide Quick Start-6 Express 4110/41 20 User Manual 61200176L3-1 23. Set up the computer workstation’s IP and IPX parameters as instructed by the network adm inistrator . The Express 41 10/4120’s IP address should be the computer ’s default gateway . When the com puter w hich is attached to the local LAN attempts to a ccess a ho[...]
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61200176L3-1 Express 4110/4120 User Manua l 1-1 Chapter 1 Understanding ISDN and the Express 4110/4120 ISDN OVERV IEW The Integrated Services Digi tal Network (ISDN) is a public or private switched digital network. ISDN is an interna tional standar d for digital communications, allowing a full ran ge of enhan ced services supporting voice, data, an[...]
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Chapter 1. Understanding ISDN and the Express 4110/4120 1-2 Express 4110/4120 Us er Manual 61200176L3-1 Figure 1-1. Expres s 4110 Figure 1-2. Expres s 4120 Applications Single User to Corp orate LAN • T elecommuter/Home Off ice Access to the cor porate LAN • Single device access • User Datagram Pr otocol (UDP) br oadcasts are “r elayed” t[...]
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Chapter 1. Understandi ng ISDN and the Express 4110/4120 61200176L3-1 Express 4110/4120 User Manua l 1-3 Figure 1-3. Single User to Corporate LAN (4110) Figure 1-4. Single User to Corporate LAN (4120)[...]
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Chapter 1. Understanding ISDN and the Express 4110/4120 1-4 Express 4110/4120 Us er Manual 61200176L3-1 Single User IP to Internet Ser vice Provider (ISP) using Network Address T r ansl ati on (NA T) • Pr ovides high speed home a ccess to the Intern et • NA T provides translation from user assigned IP addresses to ISP assigned IP addresses. •[...]
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Chapter 1. Understandi ng ISDN and the Express 4110/4120 61200176L3-1 Express 4110/4120 User Manua l 1-5 Figure 1-6. Single Use r to Internet Service Provider (4120)[...]
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Chapter 1. Understanding ISDN and the Express 4110/4120 1-6 Express 4110/4120 Us er Manual 61200176L3-1 Multiple Users to Internet Servic e Provider (ISP) using NA T • Pr ovides high speed home a ccess to the Intern et • Multiple an d simultaneous a ccess • The PC’s IP addr ess can by dynamically assigned by the Expr ess 41 10 /4120 . • O[...]
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Chapter 1. Understandi ng ISDN and the Express 4110/4120 61200176L3-1 Express 4110/4120 User Manua l 1-7 Figure 1-8. Multiple User to Internet Ser vice Provider (4120) ISDN[...]
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Chapter 1. Understanding ISDN and the Express 4110/4120 1-8 Express 4110/4120 Us er Manual 61200176L3-1 Small Office - Home Off ice (SOHO) to Corporate LAN • Connects the small o ffice o r home of fice to the corporate L AN • Routes IP and Internet Packet Exchan ge (IPX) traf fic fr om multiple devices to the corporate LAN • Bridges all non-r[...]
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Chapter 1. Understandi ng ISDN and the Express 4110/4120 61200176L3-1 Express 4110/4120 User Manua l 1-9 Figure 1-10. SOHO to Corporate LAN (4120) The Expr ess 41 10/41 20 pr ovides the following basic functio ns: 1. LAN Bridge: Bridging pr ovides a po int-to -point connection between two LANs. The bridge learning func tion scans the source and des[...]
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Chapter 1. Understanding ISDN and the Express 4110/4120 1-10 Express 4110/41 20 User Manual 61200176L3-1 4. Network Address T ranslation (NA T): Single ne tworks c an connec t to the Internet wi th this functi on. The Express 41 10/4120 translates out- going IP packets over the ISDN to the IP router at the Internet Service Provider . Popular Intern[...]
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Chapter 1. Understandi ng ISDN and the Express 4110/4120 61200176L3-1 Express 4110/4120 User Manua l 1-11 Bridging In Bridge Mode , the Expr es s 41 10/4120 can comm unicate with two remote networks at a time. The desti nation is dialed by sett ing up a Con- nection List profile and choo sin g Dial on the Dial menu. See “ Configura- tion/Connecti[...]
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Chapter 1. Understanding ISDN and the Express 4110/4120 1-12 Express 4110/41 20 User Manual 61200176L3-1 IP Routing The Expr es s 41 10/4120 operates as a dial-up IP r outer when the Conf igu- ration/IP/IP Router/Mode option is config ured to On . The Expr ess 41 10/ 4120 uses an IP unn umber ed W AN interface; the IP addr ess and mask assigned to [...]
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Chapter 1. Understandi ng ISDN and the Express 4110/4120 61200176L3-1 Express 4110/4120 User Manua l 1-13 IPX Routing Like IP routing , the Expr es s 41 10/4120 can con nect to two differ ent sites and exchange IPX packets. Network r outes and services are learn ed and advertised using Novell ’s RIP and SAP . Routes and services learned from a se[...]
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Chapter 1. Understanding ISDN and the Express 4110/4120 1-14 Express 4110/41 20 User Manual 61200176L3-1 Network Address T ransl ation Mode NA T is a special mod e of operation in which the Expr ess 41 10/4120 obtai ns a dynam ic ally assig ned IP addres s fr om the pee r router (typica lly an Internet Service Pro vide r). This allows a ne two rk o[...]
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Chapter 1. Understandi ng ISDN and the Express 4110/4120 61200176L3-1 Express 4110/4120 User Manua l 1-15 Express 4110 W AN Indicators PWR Flashes when th e link is inactiv e; solid when the link is a ctive. Phone 1/2 Flashes green when the link is being negotiated; off when the link is active. After the link is active, 1 flashes green when a call [...]
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Chapter 1. Understanding ISDN and the Express 4110/4120 1-16 Express 4110/41 20 User Manual 61200176L3-1 Rear Panel The Expr es s 41 10/4120 has one RJ-49C jack, labeled ISDN , on the r ear panel for network co nnection (see Figur e 1-13 on page 1-17 an d Figure 1 - 14 on page 1 -17). The OFF/ON switch block is for factory default and firmware down[...]
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Chapter 1. Understandi ng ISDN and the Express 4110/4120 61200176L3-1 Express 4110/4120 User Manua l 1-17 Figure 1-13. Express 4110 Rear Panel Figure 1-14. Express 4120 Rear Panel[...]
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Chapter 1. Understanding ISDN and the Express 4110/4120 1-18 Express 4110/41 20 User Manual 61200176L3-1 Ordering ISDN When or dering ISDN fr om the telephone compan y , request EZ-ISDN 1 (Capability Package U) to ensure it is set up pr operly . EZ-ISDN 1 is rec- ommended by the industry for most home of fice/small business applica- tions. If this [...]
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Chapter 1. Understandi ng ISDN and the Express 4110/4120 61200176L3-1 Express 4110/4120 User Manua l 1-19 tion/IP/ NA T menu that allows inco ming HTTP , F TP , and mail server requests from the Internet to be t ranslated and forwar ded to this address on the user network. Configuration The Expr ess 41 10/4120 is configured using a m enu-based inte[...]
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Chapter 1. Understanding ISDN and the Express 4110/4120 1-20 Express 4110/41 20 User Manual 61200176L3-1[...]
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61200176L3-1 Express 4110/4120 User Manua l 2-1 Chapter 2 Installation After unpacking th e unit, im mediately inspect it for poss ible sh ipping damage. If damage is discover ed, file a claim immediately with the ship- ping carrier; then contact th e ADTRAN CAPS departme nt (see back page). ISDN NETWORK CONNECTION The Express 41 10/4120 supports e[...]
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Chapter 2. Installation 2-2 Express 4110/4120 Us er Manual 61200176L3-1 T o connect to an NIC you will need a straight-thro ugh cable. T o connect to another hub you will need an Ethernet cr os sover cable, unless the hub you are co nnecting to has a cr ossover switch. See Appendix D for 10BaseT connec t or pin ass ignments. T ELEPHONE CONNECTION B[...]
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Chapter 2. Installation 61200176L3-1 Express 4110/4120 User Manua l 2-3 T able 2-1. Using the Flash-Hook Calling a se cond party w ith an activ e call: Flash-hook to place active call on h old and dial new number . Hanging up will terminate th e call. Answering an incoming call w ith an active ca ll at call w aiting: Flash-hook to place active call[...]
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Chapter 2. Installation 2-4 Express 4110/4120 Us er Manual 61200176L3-1 Figure 2-1. Wiring Scheme 1: Use existi ng anal og tel ephone equipm ent, but replace single analog telephone service with ISDN s ervice 4110/4120[...]
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Chapter 2. Installation 61200176L3-1 Express 4110/4120 User Manua l 2-5 Figure 2-2. Wiring Scheme 2: Retain single analog telephone service and add ISDN ser vice 4110/4120[...]
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Chapter 2. Installation 2-6 Express 4110/4120 Us er Manual 61200176L3-1[...]
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61200176L3-1 Express 4110/4120 User Manua l 3-1 Chapter 3 T er minal Menu Operation and Structure T ERMINAL MENU STRUCTURE The Expr es s 41 10/4120 uses a multilevel menu structur e containing both menu items and data fields. All men u operations and data display in the terminal menu window . The Express 41 10/4120 is shipped in the Factory Default[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-2 Express 4110/4120 Us er Manual 61200176L3-1 Figure 3-1. T op Level Terminal Menu Menu Path - Give s current position in terminal men u structure. Right Pane - Lists available submen us. More sub- menus available through this pan e are indicated by the [+] an d [DA T A] symb ols. Left Pane - Lis[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-3 Configuration The Configuration m enu pro vides options to set up the operationa l con- figuration for the E xpre ss 41 10/4120. See the section “Configuratio n Menu” on page 3-8 for detailed information . Dial The Dial menu is used to conn ect to [...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-4 Express 4110/4120 Us er Manual 61200176L3-1 NAVIGATING TH E T ERM INAL MENUS The followin g sections provide information o n how to navigate th r ough the terminal menus. General Layout When you first start a termin al mode session, the window sh own in “T op Level T erminal Menu” on pa ge [...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-5 Navigation with the Keyboard Y o u can use dif fer ent keystr okes to navigate thr o ugh the terminal menu. Press Control-Z to activate a pop-up s creen with the available keystrokes. The following section provides a l ist of the available keystr okes [...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-6 Express 4110/4120 Us er Manual 61200176L3-1 Configuration F Restores factor y default setti ngs. This settin g restores the fac tor y defaults based on the location of the cursor . Entire submenus can be factor y defaulted. C Copies selected item s to the cli pboard. The amount of informa- tion[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-7 Security Lev els Each menu item on the co nfiguration scr eens has an associated security level. The security level ranges fr om 0 (highest security level) to 5 (lowest security level). This level determ ines whether a T el net session can access that [...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-8 Express 4110/4120 Us er Manual 61200176L3-1 CONFIGURATION MENU Configuration/System Info The System Info menu pr ovides basic information about the unit and dis- plays data fields for editing inf ormation. Figure 3-2 displays th e sub- menus availa ble un der this menu item. Figure 3-2. Config [...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-9 System Location W rite security: 3; Read security: 5 Provides a user co nfigurable text string for the location of the Expr ess 41 10/4120. This helps to keep track of the physical locatio n of the unit. Y o u can enter up to 3 1 alpha-numeric chara ct[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-10 Express 4110/41 20 User Manual 61200176L3-1 Configuration/W AN The W AN menu is used to set up the ISDN parameters for the Expr ess 41 10/4120. A POTS menu is also pr ovided. Figure 3-3 sho ws the W AN menu. Figure 3-3. Configurat ion/W AN Screen WA N / I S D N W rite security: 2; Read securit[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-11 Dial Line/ExpertIS DN W rite security: 2; Read security: 5 The ExpertISDN option allows automatic determina tion o f Service Profile Iden tifier (SPID) 1 and SPID 2 with entry of the Loca l Dir ec- tory Number(s) (LDN(s) ) and ar ea code. Enter the 7-[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-12 Express 4110/41 20 User Manual 61200176L3-1 multipoint. If the line has o nly one SPID, then it m ust be enter ed in SPID 1. National ISDN1 switches require the addition of a two-d igit terminal identifier (TID) at the end of th e SP ID. Dial Lin e/LDN 1 or 2 W rite security: 2; Read security:[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-13 ISDN/NEBEs Read security: 5 This contains the number o f Near -End-Block-Err ors (NEBEs) that have been detected by the Expr es s 41 10/4120’s ISDN cir cuitry . Continuous erro rs can indicate a line pr oblem, but a burst at one time is normal. ISDN[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-14 Express 4110/41 20 User Manual 61200176L3-1 POTS/Speech Calltype Routing W rite security: 2; Read security: 5 This allows th e Express 41 10/4 120 to treat incoming call s as “data over speech” when selected as LAN . Otherwise, when set to POTS (def), incoming speech calls ar e sent to the[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-15 Configuration/IP The IP menu is used to set up the IP parameters fo r the Expr es s 41 10/ 4120. Any general IP-r elated configuration item is under this menu. Fig- ur e 3-4 s hows the I P menu. Figure 3-4. Configuration/IP Screen IP/IP Address W rite[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-16 Express 4110/41 20 User Manual 61200176L3-1 IP/Default Gateway W rite security: 3; Read security: 5 The default gateway is used by the Expr ess 41 10/4120 for sending IP packets whose destination addr ess is not found in th e r oute table. If this addre ss is all zero s, then the first W AN co[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-17 Static Routes/Private W rite security: 4; Read security: 5 When set to No , the Expr es s 41 10/4120 will advertise this static r oute using RIP . Otherwise, setting to Ye s means tha t the r oute is kept p ri vat e. IP/IP Router The IP r outer is con[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-18 Express 4110/41 20 User Manual 61200176L3-1 RIP/Dire ction W rite security: 3; Read security: 5 RIP/V2 Secret W rite security: 0; Read security: 0 This is a text string used for authenticating adver tised routes. IP/NA T The Network A ddr ess T ranslation general para meters ar e set up under [...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-19 NA T/ W eb Ser ver W rite security: 3; Read security: 5 This is the IP addr ess of a web server on the Eth ernet network. When an active NA T connection is made to the Internet, any HTTP , F TP , or Mail server req uests fro m the W AN are tra nslated[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-20 Express 4110/41 20 User Manual 61200176L3-1 cols are not on the same network segment as the servers pr ovi ding the information, th e client pr ograms will not receive a response without enabling th e UDP relay agent. UDP Relay/Mode W rite security: 3; Read security: 5 When this o p tion is se[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-21 IP/Proxy ARP W rite security: 4; Read security: 5 This featur e allows the network portion of a gr oup of addr ess es to be share d between several physical network segments. The ARP pr otocol itself provides a w ay for devices to cr eate a mappin g b[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-22 Express 4110/41 20 User Manual 61200176L3-1 Configuration/IPX The IPX menu is used to set up the IPX parameters for the Express 41 10/ 4120. Any gener al IPX-related co nfiguration item can be found un der this menu. Fi gur e 3-5 shows the IPX menu. Figure 3-5. Configuration/IPX Screen IPX/Mod[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-23 IPX/Frame T y pe W rite security: 2; Read security: 5 The Expr es s 41 10/4120 supports all four defined IPX f rame types. The possible frame ty pes are: Ether T ype II (def), Ether 802.3 (Raw) , o r Ether SNAP (802.2 SNAP). Only one frame type can be[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-24 Express 4110/41 20 User Manual 61200176L3-1 IPX/RIP Timer W rite security: 3; Read security: 5 This value specifies how often the Express 41 10/41 20 sends out IPX RIP packets on the network segmen t attached to the Etherne t port. The R IP packets s ent conta in routing infor mation ab ou t t[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-25 Configuration/Bridge The Bridge menu is used to set up the bridge parameters for the Expr ess 41 10/4120. The bridging function run s at the Media Access Contr ol (MAC) level which allows any pro toco l packets that r u n over Ethernet to be forwar de[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-26 Express 4110/41 20 User Manual 61200176L3-1 Bridge/ W AN IP Bridge When IP routing is active, the Express 41 10/4 120 will allow anot her W AN device to bridge IP pa ckets to it using PPP BCP . Norm ally , two IP r out ers would negotiate PPP IPCP to exchange IP packets. However , if a device [...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-27 device which has negotia ted PPP BCP . This menu a llow s the IPX param- eters for this virtual Ethernet to be se tup. W A N IPX Br idge/Netw ork W rite security: 2; Read security: 5 This is the network addr ess of the virtual Etherne t port. See “I[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-28 Express 4110/41 20 User Manual 61200176L3-1 Bridge /Addres s T able The Express 41 1 0/4120 automatica lly maintains a table of MAC addresses detected and associates those addr esses with the LAN, W AN0, or W A N1 port fr om which they wer e received. This menu permits the user to adj ust the [...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-29 Configuration/Security The Security menu is used to set up the authentication parameters needed to authen ticate PPP connection over the ISDN B-channels. A lso, the filter defines a re placed un der this menu. Figur e 3-7 shows the S ecu- rity me nu .[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-30 Express 4110/41 20 User Manual 61200176L3-1 Security/When W rite security: 1; Read security: 2 The Expr es s 41 10/4120 can be configured to authenticate the PPP peer (using the a bove method) for incomi ng calls using Answer Onl y (def ), or for outgoing and incoming ca lls us ing Originat e [...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-31 Radius Server/Retry Count W rite security: 1; Read security: 2 This is the number of times the Expr ess 41 10/4120 should send a r equest packet to the RADIUS server without a r esponse before giving up. If the number of attempts to communicate with t[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-32 Express 4110/41 20 User Manual 61200176L3-1 Security/Filter Defines The Expr es s 41 10/4120 can filter packets based on certain parameters within the packet. The meth od used by the Expr ess 41 10/4120 allows the highest f lexibili ty for defining filters and assi gning them to a Co nnection [...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-33 Filter Defines /Pattern Filter Defines W rite security: 2; Read security: 3 The pattern filter is applied to bridge packets only . That is any packet which is forwar ded by the bridge functionality of the Expr ess 41 1 0/4120. Up to 32 pattern defines[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-34 Express 4110/41 20 User Manual 61200176L3-1 Filter Defines /IPX Filter Defines W rite security: 2; Read security: 3 The IPX filter defines apply to any IPX packet whether it is r outed or bridged. Also, any IPX encapsulation type will be accounted for . Up to 32 IPX defines can be specified. D[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-35 Src Socket 16-bit value which is the sou rce socket. R ange is 0-65535. Src Socket Comp T ype of compari son that is per for med: = mean s soc ket equ al to Not = means socket not equal to > mean s soc ket gre ate r tha n < means socket less tha[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-36 Express 4110/41 20 User Manual 61200176L3-1 Configuration/Connection List The Express 41 10/4120 uses the Connection List to specify the profile each user or gro up of users ar e to have when conn ected. Each pr ofile or item in the Connection List ha s many configurable parameters giving hi g[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-37 Connection List/Descr iption W rite security: 3; Read security: 4 The description is a text string that identifies the pr ofile. Connection List/Active W rite security: 3; Read security: 4 When set to Ye s (def), this profile is used for authenticatio[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-38 Express 4110/41 20 User Manual 61200176L3-1 • When or iginatin g an outg oing c all : • Express 41 10/ 4120 uses PP P method configured in Configura- tion/Security /PPP . • Authenticatee’s username is compar ed to profile used to dial . • Authenti cating with RA DIU S: •W h e n Con[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-39 Authentication/Tx Method W rite security: 2; Read security: 3 This parame ter specifies how the Express 41 10/41 20 is to be authenti- cated by the PPP peer . There a re fo ur possible selections. See “Security/ PPP” on page 3-31 for an explanatio[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-40 Express 4110/41 20 User Manual 61200176L3-1 Authentication/Rx Password W rite security: 0; Read security: 1 This is the passwor d or secr et that is used to authen ticate the PPP peer . This is only necess ary w hen Configuration/Security/A uthenticat ion = Co nnec tio n Li st . Authenticati o[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-41 net netw ork can co nsist of priva te network n umbers. When this profile is connected, all IP addr esses on the Ethernet side ar e translated into the one r eal IP addr ess negotiated with the PPP peer (ISP). Multiple s tations on the Ethernet side c[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-42 Express 4110/41 20 User Manual 61200176L3-1 Route/Private W rite security: 3; Read security: 5 When set to Ye s , the Express 41 10/41 20 wil l not advertise this static route entry . A settin g of No (def) means any static route add ed for this profile is advertised using RIP . Route/Hops W r[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-43 RIP/Method W rite security: 3; Read security: 5 RIP/Dire ction W rite security: 3; Read security: 5 RIP/Trigg ered W rite security: 3; Read security: 5 When set to Ye s , only IP RIP updates ar e sent when the r outing table has changed and learned r [...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-44 Express 4110/41 20 User Manual 61200176L3-1 Connection List/IPX The IPX menu con tains the parameters f or exchanging IPX data with the PPP peer . IPX/Mode W rite security: 3; Read security: 5 Setting to On will permit this con nection profile to negotia te PPP IP XCP with the PPP peer for exc[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-45 nection List ent ry is disconnected and this parameter is set to No (def), IPX ro utes and services learned fr om this session ar e “zombied” and are not retained. IPX/T ype 20 Packets W rite security: 3; Read security: 5 In or der for certain pro[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-46 Express 4110/41 20 User Manual 61200176L3-1 Connection List/Probe The Pro be featur e on the Express 41 10/4120 is mainly used for allowing a netwo rk to have mu ltiple virtua l ne twork co nnection s to many de stina- tions usin g th e single ISDN lin k. The Expr ess 41 10/4120 can perio dica[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-47 Connection List/PPP The Expr es s 41 10/4120 supports the IETF standar ds for the Poin t-to- Point Pro tocol. The PPP state mach ine running in the Expr ess 41 10/4120 can be fine-tuned to support m any applications that can be employ ed. The configur[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-48 Express 4110/41 20 User Manual 61200176L3-1 Certain rules for ba ndwidth-on-dema nd apply , depending on whether BACP is negotiated. If BACP is not negotiated, the origin a- tor of the ca ll will perf orm the dynamic band width adjustmen ts on its own. If BACP is negotia ted, the decisions are[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-49 PPP/Max Failure W rite security: 3; Read security: 5 Due to the natur e of PPP , configuration options may not be agr eed upon between two PPP peers. This value is the number of con figuration-naks that should occur befor e an option is configuration-[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-50 Express 4110/41 20 User Manual 61200176L3-1 Dial Out/Redia l at 56K W rite security: 3; Read security: 5 Selecting Ye s (def) ca uses the Expr ess 4 1 10/4120 to r e-dial a cal l at the 56K call type if a 64 K call type was uns uccessful. This wi ll no t occur if set to No or if the ori gin al[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-51 Dial Out/Attempts W rite security: 3; Read security: 5 This value is the num ber of attempts th e Expr ess 41 10/4120 wi ll make before giving up o n the connectio n. This is effective fo r manual dia ling or dynamic bandwidth calls only . The range i[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-52 Express 4110/41 20 User Manual 61200176L3-1 The value ranges f r om 0 to 25 5 and is in seconds. When ba ndwidth is needed for an other application, the idle timer is comp ared to this preempt time . If the idle timer is gr eater , the connection is pre- empted. If set to 255 (def) , the conn [...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-53 Bandwidth/Samples The parameters under this menu contr ol the rate at which the Expr ess 41 10/4120 samples the bandwidth on the B-chann el(s). Samp le s/ Sample Rat e W rite security: 3; Read security: 5 This is the time between sa m ples used for ca[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-54 Express 4110/41 20 User Manual 61200176L3-1 Filters/In Exceptions W rite security: 2; Read security: 5 This is a list of up to 3 2 filter entries which can be combined usin g th e operations fie ld. The opera tions ar e performed in th e or der they appear on the list. Block All All incomi ng [...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-55 Filters/LAN-to-W A N (Out) W rite security: 2; Read security: 5 The packets which come ou t towar d the W AN from the Expr ess 41 10/ 412 0 ca n be f i ltered in t hree wa ys: Filters/Out Exceptions W rite security: 2; Read security: 5 This is a li st[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-56 Express 4110/41 20 User Manual 61200176L3-1 overhead traf fic like certain broadcast and multicast pack ets. Ther e are three possible selections for this parameter: Filters/De m Dial Exc eptions W rite security: 2; Read security: 5 This is a list of up to 32 filter entries. The setup is exact[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-57 Configuration/Management The Expr es s 41 10/4120 can be managed using T elnet, Simple Network Management Pr otocol (SNMP), or the mainte nance port. SNMP support is limited to MIB definitions. See “SNMP” on page C-1 f or a description of the MIBs[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-58 Express 4110/41 20 User Manual 61200176L3-1 T elnet/Ser ver Access W rite security: 2; Read security: 5 This option must be set to On (def) to access the Expr ess 41 10/4120 via T e l net . T ur ning it Off means th at ac cess is denied . T elnet/User List Up to four users can be con figured f[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-59 User List/Level W rite security: 0; Read security: 1 This is the security level privilege that is assi gned for this user . See “Security Levels” on page 3-7 for an explan ation of what th ose lev- els imply . Level 0 is the default. Management/SN[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-60 Express 4110/41 20 User Manual 61200176L3-1 Communities/Manager IP W rite security: 1; Read security: 3 Thi s is t he IP addres s o f SNM P ma nager . If s et t o 0.0 .0.0 , any SNMP manager can access the Expr ess 41 10/4120 for th is comm unity . SNMP/T raps The Expr ess 4 1 10/4120 can ge n[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-61 Maint Port/Baud Rate W rite security: 5; Read security: 5 This is the asynchr onous rate tha t the maintenance port will run. The possible valu es ar e 300, 1200, 2400 , 4800 , 9600 ( def) , 19200, 38400, 1 15200. Maint Port/Data Bits W rite security:[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-62 Express 4110/41 20 User Manual 61200176L3-1 DIAL MENU The Dial menu is used for dialing th e Conne ction List pr ofile setup under Co nfig ura tion/ Co nnec tio n Li st and for checking the sta tus of each Con- nection List. This li st is in the s ame or der as the Connection List entries. Fig[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-63 Dial/Hang Up W rite security: 4; Read security: 5 This is an activator used f or hanging up a Conn ection List entry . It also remo ves r eta ined r outes from the IP and IPX routing tables when the call is not connected. Place the cursor over the fie[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-64 Express 4110/41 20 User Manual 61200176L3-1 STATUS MENU The Expr ess 41 10/4120’s Status menu cont ains compr ehensive stat us and diagnostic inf ormation used in v eri fy ing configuration and identifyi ng problems. The menus are divided into pr otocol types an d sessions. Fig- ure 3-1 1 sh[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-65 Status/Call Sessions This menu con tains the current status of all dial-in sessio ns and spanning tree po rts. Call Sessions/Ses sion1 and Call Sessions/Sessi on2 Read security: 5 The Expr es s 41 10/4120 can support up to two active conn ections at o[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-66 Express 4110/41 20 User Manual 61200176L3-1 Call Sessions/Spanning T ree Read security: 5 When Bridge mode and Spanning T ree mo de ar e active, this r eflects the current state o f the LAN and W AN ports. The following can appear: Status/ARP Cache Read security: 5 This lists th e cont ents of[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-67 Status/Bridge T able Read security: 5 This lists th e cont ents of the Express 41 10/41 20’s bridge table. Status/IP Routes Read security: 5 This lists th e cont ents of the Express 41 10/41 20’s IP router table. Bridge Cach e/M AC Addres s Ethern[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-68 Express 4110/41 20 User Manual 61200176L3-1 Status/IPX Routes Read security: 5 This lists th e contents of the Express 41 10/41 20 ’s IP X router table. P route is private and is n ot advertised with RIP T route is to a trig gered por t (updates only when table changes) IP Routes/Hops Number[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-69 Status/IPX Serv ers Read security: 5 This lists the contents of the E xpress 41 10/4120’s IPX server table. IPX Routes /Ti cks Router determined value for represent- ing time packets take to reach the net- work destination. One tick is equivalent to[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-70 Express 4110/41 20 User Manual 61200176L3-1 Status/W AN Stats Read security: 5 This menu contains generic W AN statistics on both B-channel HDLC h ard w are po r t s . Status/LAN Stats Read security: 5 This menu contains statistics for the Ether net port. HDLC Por t 1 Tx Bytes total number of [...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-71 Status/IP Stats Read security: 5 This m enu c on tai ns I P s tat i sti c s th at ca n be us efu l wh en di ag no s in g p r ob- lems. All ar e taken from the SNMP MIB-2 variables. TCP failed attempts TCP passive connections TCP current connections TC[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-72 Express 4110/41 20 User Manual 61200176L3-1 IP reasse mbly fa ilures Disassembled fragments Errorfre e discards Routeless discard s Default TT L Bad IP addresse s Successful fragments Bad header packets Sent datagrams to upper l ayers Datagrams discarded Bad protocol discards Clear Counts - cl[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-73 T EST MENU The Expr ess 41 10/4120’s T est menu co ntain s built in test s that ca n be used to diagnose pr oblems. Figure 3 -12 shows the T est menu scr een. Figure 3-12. T est Screen The fol lowi ng tes ts c an be run: T est Menu/Echo Request W ri[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-74 Express 4110/41 20 User Manual 61200176L3-1 tion is establish ed, it wil l send PPP echo request until the test is termi- nated. Any error or success messages w ill a ppea r on the scr een. LOGS MENU The Logs menu contai ns logs displaying impo rtant information about the running condition of [...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-75 Logs/Sys log Host Set this to the IP addr ess or domain name (if DNS configur ed) of the sys log host device. All lo g events are sent to this device. Logs/PPP Lo g Informatio n perta ining to the PPP negotia tio n and authenticati on will be logged h[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-76 Express 4110/41 20 User Manual 61200176L3-1 Call Log/Active When set to Ye s (def), call even ts below or equal the log level ar e logged into the log . Call Log/W ra p When set to Ye s (def), new call events will overwrite old Call events when the log is full. A ll lo gging will stop wh en th[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-77 Network Log/Level In or der to log events, they must be at or below this level. Ran ge is 0 to 6. The default is 3. Network Log/V i ew This menu display s the lo g list. The fields are as follows: Network Log/Clear This clears the log when activated. [...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-78 Express 4110/41 20 User Manual 61200176L3-1 UTILIT IES MENU The Expr es s 41 10/4120 has utilities embedde d in it to help man age and test the network and to facili tate software upgrades. Figure 3-14 shows the Utilities menu . Fig u re 3-14 . Utili t i e s Scree n Utilities/Ping W rite secur[...]
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Chapter 3. Termin al Menu Operation and Structure 61200176L3-1 Express 4110/4120 User Manua l 3-79 Utilities/T elnet Client W rite security: 4; Read security: 5 The T elnet menu can be used to activate th e telnet client function in t he Expr ess 41 10/4120. Utilities/Upgr ade Menu W rite security: 2; Read security: 3 The Expr es s 41 10/4120’s f[...]
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Chapter 3. Termin al Menu Operatio n and Structure 3-80 Express 4110/41 20 User Manual 61200176L3-1 Upgrade/Start T ransfer This activator is used when the configurable items in this menu a r e com- plete. Once starte d, the Express 4110/ 4120 will promp t for erasing the fla sh. When the flash i s erased and th e upgrade transfer fails, d o not tu[...]
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61200176L3-1 Express 4110/4120 User Manua l 4-1 Chapter 4 T roubleshooting When the Expr ess 41 10/4120 powers up, it performs an in ternal self-test. This takes abo ut 10 seconds. At the end of the test, th e PWR LED should flash. IF SELF-T EST FAILS If the PWR LED i s not on or con tinuously fla shes, the follo wing steps will verify whether or n[...]
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Chapter 4. Troubleshooting 4-2 Express 4110/4120 Us er Manual 61200176L3-1 fast busy tone. If someo ne answers, or you get a not-in-service inter- cept, ther e is pro bably something wr ong with the translation of the line. The phone service pr ovider should be able to help. 3. If the PWR LED still fla sh es, ther e is a physical problem with the p[...]
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Chapter 4. Troublesh ooting 61200176L3-1 Express 4110/4120 User Manua l 4-3 4. If t he Loop Status in the Expr ess 41 10/4120 Status menu conti nuousl y rea d s Getting TE I #1 , then the Expr ess 41 10/412 0 is physically con- nected to your local telephone service provider but is unable to estab- lish logical la yer 2. The pr o blem is in one or [...]
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Chapter 4. Troubleshooting 4-4 Express 4110/4120 Us er Manual 61200176L3-1 C. Make sure the Express 4110/4120 is set up with the co rrect SPID and LDN. For example: SPID1 = 20572270460101 SPID2 = 20572270470101 LDN 1 = 7227046 LDN 2 = 7227047 D. If possible, try another piece of functioning ISDN equipment with a U-interface o n the line. E. With th[...]
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Chapter 4. Troublesh ooting 61200176L3-1 Express 4110/4120 User Manua l 4-5 7. If the Loop Status in the Expr ess 41 10/4120 Status Menu continuo usly rea ds Register SPID #2 , the Express 41 10/4120 has completely initi al- ized the f irs t phone number but is unable to e stab lish log ica l laye r 3 for the second phone num ber . The problem is i[...]
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Chapter 4. Troubleshooting 4-6 Express 4110/4120 Us er Manual 61200176L3-1 IF Y OU ARE UNABLE TO CONNECT CALLS See T able 4-A for corr ective actions if you cannot conn ect calls. T able 4-1. T roubleshooting Calls Condi tion Corr ective A ction The PWR LED remains on, but calls can not be placed. Most likely a problem exists in the software setup [...]
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61200176L3-1 Express 4110/4120 User Manua l 5-1 Chapter 5 Specifications SPECIFICATIONS AND FEATURES This section describes the standar d specifications and features inco rpo- rated in the Expr ess 41 10/4120. Network Inter face RJ-49C for ISDN Basic Rate U- Interface or RJ-49 C for leased 2B1Q service. Ethernet Interfaces (LAN) Ethernet/IEEE 80 2.[...]
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Chapter 5. Specifications 5-2 Express 4110/4120 Us er Manual 61200176L3-1 • Supports 4 phon es (14 mA lo op curre nt each) at 600 ft , 24 AWG • Supports 3 phon es (18 mA lo op curre nt each) at 600 ft , 24 AWG • Supports 2 phon es (27 mA lo op curre nt each) at 600 ft , 24 AWG • Supports 5 phon es (12 mA lo op curre nt each) at 300 ft , 24 [...]
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Chapter 5. Specifications 61200176L3-1 Express 4110/4120 User Manua l 5-3 Physical • Dimension s: 1.625 " H x 9.0" W x 6 .375" D • W eight: 2.5 lbs Power • 120 V A C, 60 Hz, 7.5 W typical di ssi pation with POTS[...]
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Chapter 5. Specifications 5-4 Express 4110/4120 Us er Manual 61200176L3-1[...]
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61200176L3-1 Express 4110/4120 User Manua l A-1 Appendix A Loop Stat us Messages The Expr es s 41 10/4120 displays curr ent loop status of the ISDN on the bottom center line of the term inal scr een. The fo llowing messages ar e defined: AutoSpid Download The Expr es s 41 10/4120 is perform ing the LUCENT SPID downloa d fea- ture. AutoSpid X A SPID[...]
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Appendix A. Loop Status Messages A-2 Express 4110/41 20 User Manual 61200176L3-1 DISCON NECTIN G A call is in the process of being disco nnected. DMS-100 Ready The ISDN link layers 1 through 3 a r e up against a Nortel DMS-100 switch and is ready for calls. Echo: Tx : X Rx : Y The curren t tran s m it a n d receiv e coun t for t he PP P echo reques[...]
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Appendix A. Loo p Status Messages 61200176L3-1 Express 4110/4120 User Manua l A-3 Registe r SPID #1 The Expr ess 41 10/4120’s ISD N laye r 1 and 2 i s up and is now reg isterin g SPID 1 with the ISD N netw ork. Registe r SPID #1 The Expr ess 41 10/4120’s ISD N laye r 1 and 2 i s up and is now reg isterin g SPID 2 with the ISD N netw ork. RINGIN[...]
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Appendix A. Loop Status Messages A-4 Express 4110/41 20 User Manual 61200176L3-1 Ringing Incoming call. Routing Incoming call state in transition . Waiting Call is b et ween st ates or waitin g f or sw itch.[...]
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61200176L3-1 Express 4110/4120 User Manua l B-1 Appendix B Log Messages The Expr es s 41 10/4120 Logs men u contains m essages of events that occur . The definitions for some of those log messages ar e as follows: PPP Log Messages B-Channels bundled level 5 Both B-channels ar e bundled under multilink PPP g oing to a single PPP peer . BACP <X>[...]
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Appe ndix B. Log Me ssag es B-2 Express 4110/41 20 User Manual 61200176L3-1 BCP <X> up level 5 Bridge Contr ol Proto col port <X> has been successfully negotiated between Expr ess 41 10/4120 and PPP peer . Can't find user profile level 2 The Expr es s 41 10/4120 could no t find an appr opriate user pro file for an incoming call. Ma[...]
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Appendix B. L og Messages 61200176L3-1 Express 4110/4120 User Manua l B-3 IPCP <X> down level 5 IP Contro l Pr otocol por t <X> has been dr opped between Express 41 10/ 4120 and PPP peer . IPCP <X> up level 5 IP Contro l Protoco l port <X > has been successfully negotiated between Express 41 10/4120 and PPP peer . IPXCP <[...]
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Appe ndix B. Log Me ssag es B-4 Express 4110/41 20 User Manual 61200176L3-1 MP options not the same level 2 It is requir ed that when LCP links are bundled that specific PPP o ptio ns (MRRU and short sequence heade r format) be n egotiated the same for all LCP links. This m essage occurs when tho se opti ons misma tch . Pr obably due to misconfigur[...]
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Appendix B. L og Messages 61200176L3-1 Express 4110/4120 User Manua l B-5 Peer failed CHAP authen level 3 The PPP peer ’s reported CHAP username a nd/or passwor d does not match the Express 41 10/ 4120’s parameters. This is most likely caused by PPP peer sending an incorr ect username and/ or password . Make sur e the Configuration/Connection L[...]
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Appe ndix B. Log Me ssag es B-6 Express 4110/41 20 User Manual 61200176L3-1 PPPtx[x] … level 6 Advance debugging decode of transmitted PPP configuration packets. PPPrx[x] … level 6 Advanced debuggin g decode of received PPP configuration pack ets. Call Lo g Messages Answer <number> level 5 An incoming call f r om <number> was answer[...]
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Appendix B. L og Messages 61200176L3-1 Express 4110/4120 User Manua l B-7 AutoSpid Passed level 4 ExpertISDN has finished and has determined the IS DN line’s SPID for- mat. AutoSpid Retry level 4 ExpertISDN is attempting an other SPID for mat. AutoSwitch LUCENT level 4 ExpertISDN has determine d that the switch pr otocol is LUCENT 5E cus- tom. Au[...]
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Appe ndix B. Log Me ssag es B-8 Express 4110/41 20 User Manual 61200176L3-1 Bandwidth drop level 4 The Expr es s 41 10/4120 is dr opping a B-channel call in o r der to r educe bandwid th. Bandwidth request level 4 The Expr es s 41 10/4120 is dialing another B-cha nnel in or der to incr ease bandwid th. Bandwidth Restore level 4 The Express 41 10/4 [...]
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Appendix B. L og Messages 61200176L3-1 Express 4110/4120 User Manua l B-9 Caller ID mismatch level 3 The caller ID number did not match th e numbers placed in Configur a- tion/Connection List/Au thentication parameters Call ID 1 or Call ID 2 . CallID 1 in use level 2 An outgoing call on LDN 1 was dumped because it was alr eady busy with a call . Ca[...]
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Appe ndix B. Log Me ssag es B-10 Express 4110/4120 User Manu al 61200176L3-1 CHANNEL_UNACCEP T ABLE DEST_O UT_OF_ ORDER F ACILITY_NOT_IMPLE MENT F ACILITY_NOT_SUBSCRIBED F ACILITY_REJECTED INCOMING_CALL_BARRED INCOMP A TIBLE_DEST INV ALID_CALL_REF INV ALID_ELEM_CONTENTS INV ALID_MSG_UNSPEC INV ALID_NUMBER_FORMA T MANDA TOR Y_IE_LEN_ERR MANDA TO R Y[...]
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Appendix B. L og Messages 61200176L3-1 Express 4110/4120 User Manua l B-11 REQ_CHANNEL_NOT_A V AIL RESOURCE_UNA V A IL SER VICE_NOT_A V AIL SER VICE_OPER_VIOLA TED TEMPORAR Y_F AILURE TIMER_EXPIR Y UNASSIGNED_NUMBER USER_ALER T_NO_ANS USER_BUSY WRONG_MESSAG E WRONG_MS G_FOR_S T A TE Conference <number> level 5 The Expre s s 41 10/4120 has con[...]
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Appe ndix B. Log Me ssag es B-12 Express 4110/4120 User Manu al 61200176L3-1 Connected <number> level 5 A call fr om or to <number> was conn ected. If no caller ID is a vailable fo r the ISDN line then <number> w ill be blank for incoming calls. Demand ca lling ‘<user>’ level 4 A new call is being placed due to inco ming[...]
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Appendix B. L og Messages 61200176L3-1 Express 4110/4120 User Manua l B-13 Dump ca ll level 3 The Expr ess 41 10/4120 ha s dr opped an incoming ca ll because it was busy with calls . Fallback to 56K level 4 The Expr ess 41 10/4120 is r e-dialing the same destination at 56K ca ll type because the 64K ca ll type failed. FarDN=<number> level 5 T[...]
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Appe ndix B. Log Me ssag es B-14 Express 4110/4120 User Manu al 61200176L3-1 L1 not up level 2 A call attempt was stopped because ISDN layer 1 is down. L2 not up level 2 A call attempt was stopped because ISDN layer 2 is down trying to get first TEI. L2 #2 not up level 2 A call attempt was stopped because ISDN layer 2 is down trying to get second T[...]
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Appendix B. L og Messages 61200176L3-1 Express 4110/4120 User Manua l B-15 Network up level 4 The ISDN network layer 3 is up and is r eady for calls. No call ing ID level 2 An incoming call did no t provide the caller ID number requir ed for authenticatio n. No previous number level 1 An internal err or occurred with dial-on-deman d function. NOT e[...]
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Appe ndix B. Log Me ssag es B-16 Express 4110/4120 User Manu al 61200176L3-1 Software W a tch Dog Reset - Software watchdog was not upda ted Probe: all ports busy level 3 All ports were busy when it was time to p robe. An attempt w ill be made on the next pr obe interval. Probe failed level 2 An attempt to connect to a pr obe site failed. Probing &[...]
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Appendix B. L og Messages 61200176L3-1 Express 4110/4120 User Manua l B-17 SOURCE NOT ISDN level 4 The incoming ca lling party is not ISDN . This is a warnin g a nd is most often seen for POTS calls. Signal 0xNN level 4 A signal inf ormation elem ent wa s received fr om the ISDN switch with the value NN in he xadecimal. Transfer <number> leve[...]
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Appe ndix B. Log Me ssag es B-18 Express 4110/4120 User Manu al 61200176L3-1 DHCP sock et failed level 1 Internal err or occurr ed w hen attempting to start DHCP server . DHCP: Host not added to ARP table level 2 The DHCP server could not add r equesting host to ARP table. Installing bad default route: ifnum=<inter> metric=<hops> gw=<[...]
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Appendix B. L og Messages 61200176L3-1 Express 4110/4120 User Manua l B-19 telclient bad host level 2 T eln et cl ient co uld no t use ho st nam e or IP a ddres s s e t in C onfig u ratio n/ Utilities/ T elnet Client/ Host. telclient bad init level 2 T elnet client co uld not initializ e a session. Telnet Client: Clr TCBF_BUFFER flag fa iled level [...]
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Appe ndix B. Log Me ssag es B-20 Express 4110/4120 User Manu al 61200176L3-1 TELNETD: accept fa iled level 2 T elnet server could not open TCP socket to incoming T elnet client. TELNETD : Set TCPC_LISTEN Q failed level 6 Debugging m essage related to T elnet s erver function. TELNETD: Clr TCB F_BUFFER flag fai led level 6 Debugging m essage related[...]
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Appendix B. L og Messages 61200176L3-1 Express 4110/4120 User Manua l B-21 TFTP: err or rcvd - <message>" level 2 Received err or with <message> fr om TF TP server . TFTP: lost communica tion level 2 Lost communication to T F TP client or server during transfer . TFTP server : unable to open port level 2 TF TP server funct ion coul[...]
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Appe ndix B. Log Me ssag es B-22 Express 4110/4120 User Manu al 61200176L3-1[...]
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61200176L3-1 Express 4110/4120 User Manua l C- 1 Appendix C SNMP Understanding SNMP As Local Ar ea Networ k (LAN) envir o nments became standardiz ed over the past ten years, multi-vendor equipment gr ew with competition. It became necessar y to manag e the vari ous vendor e quipment f rom a single contr ol console. Thus, the Simpl e Net work Ma na[...]
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Appe ndix C. SNMP C-2 Express 4110/4120 User Manu al 61200176L3-1 response to the network mana ger . The network man ager collects a ll the data from the various network devices an d pr es ents it in a consist ent form. Using SNMP V ersion 1, the network m anager can issue three types of commands: • GetRequest : This command retrieves a single it[...]
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Appendix C. SNMP 61200176L3-1 Express 4110/4120 User Manua l C- 3 Communities The Expr ess 41 10/4120 permits up to eight communities to be defin ed. The privilege level of each co mmunity can be set. The default commu- nity i s p u b l ic w it h r ead-on ly privi l ege s. W h e n t h e IP addr ess is al l ze r os, any manager of th e community ca [...]
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Appe ndix C. SNMP C-4 Express 4110/4120 User Manu al 61200176L3-1[...]
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61200176L3-1 Express 4110/4120 User Manua l D-1 Appendix D Connector Pinouts T able D-1. IB M/A T Style EIA-232 Inter face I = Input O = O utput N/A = Not Applicable N/C = Not Connected T able D-2. RJ -49C ISDN Pin Nam e I/O Descr iption 1 CD N/C Ca rrier Detect 2 RD O Receive Data 3T D I T r a n s m i t D a t a 4 DTR N/C Data T erm inal Ready 5 GN[...]
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Appe ndix D. Co nnector P inouts D-2 Express 4110/4120 User Manu al 61200176L3-1 T able D-3. RJ-11 POTS T able D-4. 10BaseT Ethe rnet Pin 3 Ring Pin 4 T ip Pin 1 RX1 Pin 2 RX2 Pin 3 TX1 Pin 6 TX2[...]
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61200176L3-1 Express 4110/4120 User Manua l E-1 Appendix E T erminal Mode Commands The Expr es s 41 10/4120 supports a com mand line interfa ce. All menu options ar e configurable and r eadable from the terminal mo de. Addi- tional commands ar e also a vailable. Menu Commands Every menu item in the menu structur e can be accessed through the ter- m[...]
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Appe ndix E. Term ina l Mode Co mma nds E-2 Express 4110/4120 User Manu al 61200176L3-1 activator read only list followed by ind ex with f irst record being 1 array followed by index with first record being 1 TYPE: ENTERED AS:[...]
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Appendix E. Terminal Mod e Commands 61200176L3-1 Express 4110/4120 User Manua l E-3 One of the following key words must be used first: Some examples ar e listed below: info Goes directly to Co nfigur ation /System Inf o menu . isdn Goes directly to Conf iguration /W A N/ISDN me nu. pots Goes directly to Config urati on/W AN /POTS menu. ipx Goes dir[...]
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Appe ndix E. Term ina l Mode Co mma nds E-4 Express 4110/4120 User Manu al 61200176L3-1 Additional Commands Other comman ds available fr om the terminal m ode ar e given below: Download/Uploading Con figuration The Expr ess 41 10/412 0’s configuration can be captur ed to a text file using the download comm and. The text file can be edited if r eq[...]
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61200176L3-1 Express 4110/4120 User Manua l Glossary- 1 Glossar y 10Base2 IEEE 802.3 specification, similar to Etherne t, using thin coaxial cable that runs at 10 Mbps, with a maximum distance of 185 meters per segment. Also known as Thin Ethernet or Th inwire Ethernet. 10BaseT IEEE 802.3 specifi cati on, using unshiel ded twisted-pair cabling and [...]
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Glossary Glossary- 2 Express 4110/41 20 User Manual 61200176L3-1 central offic e (CO) In telepho ny, the phone co mpany switchin g facility or cent er, usually a Cl ass 5 end o f- fice, at which subscri bers loca l loops terminate. Ha ndles a specific geographic area, identified by the first three digits of the local telephone number. Usually the f[...]
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Glossary 61200176L3-1 Express 4110/4120 User Manua l Glossary- 3 IEEE Institute of Electrical and Electronic Engineers. Professio nal organization that defines network stand ards. IEEE LAN standar ds are the predo mina nt LAN sta ndards today and include protocols similar or virtually equivalent to Ethernet and Token Ring. IEEE 802.1 d An algorithm[...]
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Glossary Glossary- 4 Express 4110/41 20 User Manual 61200176L3-1 arrangements and defines a limited set of standard, multipurpose interfaces for equip- ment vendors, network providers, and customers. Interworking with a public switched telephon e network is retained. jabber An error condition in w hich a netwo r k devi ce cont inually transm its ga[...]
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Glossary 61200176L3-1 Express 4110/4120 User Manua l Glossary- 5 netmask A 32-bit bit mask which shows ho w an In ternet addre ss is to be divided in to network, subnet, and host parts. The netmask has ones in the bit positions in the 32-bit address which are to be used for the network and subnet parts, and zeros for the host part. The mask should [...]
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Glossary Glossary- 6 Express 4110/41 20 User Manual 61200176L3-1 RS-232-C An EIA-specified physica l interface with associated electrical signa lling between DCE and DTE. The most commonly employed interface between computer devices a nd mo- dems. RTMP Routing Table Maintenance Protocol. The AppleTa lk protocol used to establish and maintain the ro[...]
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Glossary 61200176L3-1 Express 4110/4120 User Manua l Glossary- 7 T1 Also T-1 . A digital tran smission l ink with a ca pacity of 1.54 4 Mbps. T1 uses two pa irs of norma l twisted wires. T1 normally ca n handle 24 voice co nversations with ea ch conversation bein g digitized at 64 kbps. Wi th m ore advanced digital voice encoding techniques, it can[...]
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Glossary Glossary- 8 Express 4110/41 20 User Manual 61200176L3-1 4-wire. A 4- wire circuit delivers better reception, but also costs more. All local loop circuits (those coming from a Class 5 central o ffice to the subscriber’s pho ne system) are 2-wire, unless a 4 -wire circuit is requested. U-interfa ce A twisted pair subscriber loop that conne[...]
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61200176L3-1 Express 4110/4120 User Manua l Acronyms -1 Acronyms AEP ........................... AppleT a lk Echo Protocol AMI ......................... Alternate Mark Inversion ARP ......................... Address Resolution Protocol B (Chan nel) .............. A 64 kb ps digital informati on channel BCP ......................... Bridge Control P[...]
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Acronyms Acrony ms-2 Express 4110/4120 User Manual 61200176L3-1 ESS ............................ Electronic Switching System FA X ......................... Facsimile FEBE ........................ Far End Block Errors FT P ...................... .... File T ransfer Protocol ICMP ................... .... In ternet Control Message Protocol ID ........[...]
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Acronyms 61200176L3-1 Express 4110/4120 User Manua l Acronyms -3 PING ...................... Packet InterNet Groper POTS ...................... Plain Old T elephone Ser vice PPP ........................ Poi nt-to-Point Protocol PRI ......................... Primar y Rate Inter face RFC ........................ R equest For Comments RIP ............[...]
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Acronyms Acrony ms-4 Express 4110/4120 User Manual 61200176L3-1[...]
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61200176L3-1 Express 4110/4120 User Manua l Index-1 Index Numeri cs 10-base-T interface D-2 56K 3-50 64K 3-50 A address table 3-28 address table/aging 3-28 address table/forward policy 3-28 agent C-1, C-2 applications multiple users to ISP using NAT 1-6 single user to corporate LAN 1-2 single user to ISP using NAT 1-4 SOHO to corporate LAN 1-8 area[...]
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Index Index-2 Express 4110/41 20 User Manual 61200176L3-1 baud rate 3-61 bridge 3-45 bridge menu 1-13, 3-25 bridge table 3-67 bridge/address table 3-28 bridge/mode 3-25, 3-45 bridge/WAN IP bridge 3-26 bridge/WAN IPX bridge 3-26 bridging 1-11 concurrent routing and bridging 1-13 demand 1-10 C call log 3-75 call log messages B-6 call log/active 3-76 [...]
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Index 61200176L3-1 Express 4110/4120 User Manua l Index-3 connection list/filters 3-53 connection list/IP 3-40 connection list/IPX 3-44 connection list/PPP 3-47 connection list/probe 3-46 connector pinouts D-1 corporate LAN Quick Start-3, 1-2, 1-8 customer premises wiring 2-3 D data bits 3-61 default gateway 3-16 demand bridging 1-10 demand dial fi[...]
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Index Index-4 Express 4110/41 20 User Manual 61200176L3-1 setting up 3-32 filter defines 3-32 filter defines /IP filter de fines 3-33 filter defines /IPX filter de fines 3-34 filter defines /MAC fil ter defines 3-32 filter defines /pattern fi lter define s 3-33 filters setting up 3-53 filters/dem dial exceptions 3-56 filters/deman d dial 3-55 filte[...]
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Index 61200176L3-1 Express 4110/4120 User Manua l Index-5 IPX menu 3-22 IPX protocol Quick Start-5 IPX router 1-9 IPX routes 3-68 IPX routing 1-13 IPX servers 3-69 IPX/frame type 3-23 IPX/mode 3-22, 3-44 IPX/network 3-22 IPX/remote network 3-44 IPX/retain 3-44 IPX/RIP timer 3-24 IPX/SAP timer 3-24 IPX/seed status 3-23 IPX/triggered 3-44 IPX/type 20[...]
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Index Index-6 Express 4110/41 20 User Manual 61200176L3-1 multilink 3-47 multilink call 1-11 multilink/BACP 3 -47 multilink/fra gment 3-4 7 multilink/mode 3 -47 multiprotocol rou ting Quick Start-3 N NAT 1-4, 1-6, 1-10, 3-18, 3-19 NAT mode 1-14 NAT/DHCP mode 3-18 NAT/DHCP renewal time 3-18 NAT/web server 3-19 National ISDN1 3- 11 NEBE 3-13 NEC 3-11[...]
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Index 61200176L3-1 Express 4110/4120 User Manua l Index-7 PPP/multil ink 3-47 PPP/VJ compression 3-48 private 1-12 probe 3-46 probe/ update window 3-46 probe/active 3-46 probe/interval 3-46 proxy ARP 3-21 Q quick startup guide Quick Start-1 R radius 3-29, 3-58 radius server 3- 30 radius server/primary serve r 3-30 radius server/retry count 3-31 rad[...]
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Index Index-8 Express 4110/41 20 User Manual 61200176L3-1 SetRequest C-2 slave mode 3-12 SNMP 3-59, C-1 SNMP access 3-59 SNMP/communities 3-59 SNMP/traps 3-60 SOHO (small office - home office) 1-8 spanning tree 3-66 spanning tree algorithm 1-9 specifications 5-1 environmental 5-2 physical 5-3 speech 3-49 speech calltype routing 3-14 SPID 3-11 split[...]
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Index 61200176L3-1 Express 4110/4120 User Manua l Index-9 if self test fa ils 4-1 if self-test fails 4-1 if the Express 4110/412 0 does not read ready 4-1 if you are unable to connect ca lls 4-6 Tx and Rx 3-18 Tx methods 3-39 Tx only 3-18 type 20 packets 3-45 U UDP port type 3-20 UDP relay 3-19 UDP relay list 3-20 UDP relay list/relay address 3-20 [...]
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Index Index-10 Express 4110/41 20 User Manual 61200176L3-1[...]
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Product Support Information Presales Inquir ies and Applica tions Support Please contact your local distributor, ADTRAN Applications Engin eering, or ADTRAN Sales: Post-Sale Sup port Please contact your local distributor first. If y our local distributor cannot help, please contact ADTRAN Technical S upport and have the unit serial number available[...]