Alcatel-Lucent IP Touch 4028 manual

Alcatel -Lucent OmniPCX Enterprise Communication Server A lcatel -Lucent IP Touch 40 2 8 Phone A lcatel -Lucent 40 2 9 Digital Phone[...]

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User manual 3 Introduction Thank you for choo sing a telephone from the Alcatel-Lucent IP Tou ch 4028 & 402 9 Digital Phone range manufactured by Alcatel- Lucent . Your IP Touch 4028 & 4029 Digital P hone terminal has a new ergonomic layout for more effective communication.  A large graphic s creen, in conj unction with various keys and [...]

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Contents 5 Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6 1. Description of the screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7 1.1 Welcome screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Alcatel-Lucent IP T ouch 4028 Phone transfer ho l d re d i a l end Getting to know your telephone 6 Receiver Socket for connect ing headphones or a handsfree/speaker unit  Audio keys END key: to terminate a call. Handsfree/Speaker Key: to make or answer a ca ll without lifting the receiver. • Lit in hand sfree mode or headset mod e (short pr e[...]

Description of the screens 1 7 Other 1.1 Welcome screens Menu page Main page Info page Time and status icon Date Scroll bar: shows the position on a page Call forwarding icon Stationary: no forwarding activated. Rotating : forwarding activa- ted - blue: immedi ate forwarding - orange: forward ing if busy or absent Displays the content of th e page [...]

Description of the screens 8 1 1.2 Call management screen Date Incoming call ic on Time and status icon Call holding icon Call in progress icon Pop-up di splay of feature s accessi ble while the call is ta- king plac e Incoming call presenta- tion screen. This screen is temporarily disp layed when a call arrives and show s the name and/or number of[...]

Using your telephone 2 9 Other 2.1 Making a call • If the internal or outs ide number does not reply: Dial the number for your call Lift the receiver Number required Handsfree Number required Programmable line key Dial by name You are on a call with the destination number To make an external call, dial the outside line access code (9) before dial[...]

Using your telephone 10 2 2.4 Activating the loudspeaker dur ing a call (receiver lifted) - Speaker 2.5 Calling your party by name (company directory) *Name must be entered in fo rmat name/space/first name. the loudspeaker key flashes You are on a call with the destin ation number Activate loudspeaker (long press) The key is no long er lit Adjust v[...]

Using your telephone 11 2 • List of last callers: • Erase the list of unanswered calls: 2.10 Requesting automatic c allback if internal number is busy 2.11 Answering an int ernal call in intercom mode You can answer without li fting the receive r. When you receive an internal call, your telephone ri ngs and you are connect ed directly in handsf[...]

During a call 12 3 Other 3.1 Making a se cond call during a call During a call, you can call a se cond person (consultation call): • Other methods for ca lling a second party • To cancel your second call and recover the first: You are on a call with the destination number The first call is placed on hold Number of second party Name of second pa[...]

During a call 13 3 3.4 Transferring a call • To transfer your call to another numb er: 3.5 Three-way conference with internal and/or external part ies (conference)  During a call, to establish a three-way conference:  Cancel conference and return to first co rrespondant (if con ference is active):  Hang up on all corresp ondan t (if conf[...]

During a call 14 3 • Press 'Hold' to recover the call on hold: • Common hold: to recover your call on any telephone in your system. Recover the call on ho ld from an y telephone: 3.9 Parkin g a call You can park a call and retrie ve it on another extension: You are on a call with the destination number Your call is placed on hold Key [...]

During a call 15 3 3.11 Adjust audio volume During a call, to adjust t he volume level of the loudspeaker or receiver: 3.12 Signal maliciou s calls You are on a call with the destination number Adjust audio volume Paul in conversation OR This key lets you signal a malicious ca ll. If thi s call has an internal source, it i s si gnalle d to the syst[...]

Sharing 16 4 Other 4.1 Answering a nig ht or a general bell When the attendant is absent, outsid e calls to the attendant are in dicated by a gene ral bell. To answer: 4.2 Manager/assistant screening System configuration allows “manager/a ssistan t” groups to be formed, so that the man ager’ s calls can be directed to one or more secretaries.[...]

Sharing 17 4 4.4 Hunt gr oups • Hunt group call: Certain numbers can form a hunt group and ca n be called by dialing the group number. • Temporary exit from your hunt group: • Return into your group: Group No. Reach the ' Menu ' page Your group number Reach the ' Menu ' page Your group number Belonging to a group does not [...]

Sharing 18 4 4.7 Calling a party on his/her loudspeaker Your internal party does not answ er. If authorized , you can remotely activate your party’s phone: 4.8 Sending a written message to an internal party Your party does not answer you are connected to the loudspeake r on your party’s phone (if he/ she has the hands free feature) Paul StSpkr [...]

Sharing 19 4 4.10 Sending a recorded message t o a number/a distribution li st 4.11 Broadcasting a message on the loudspeakers of a station group A message not requiring an answer can be broadcas t on the loudspeakers with in your broadcast group: Personal code Record m essage End rec ording Dial the number to be called Dial by name Send message En[...]

Keeping in touch 20 5 Other 5.1 Diverting calls to ano ther number (immediate forwarding) The number can be yo ur home, cell or mobile, voice message, or an inte rnal extensio n (attendant, etc.). 5.2 Forwarding your calls to your voice messag e service 5.3 When you return, review your recorded message s The light indicates that messages have been [...]

Keeping in touch 21 5 5.7 Cancelling all forwardings 5.8 Cancelling a specific forwarding 5.9 Diverting calls when yo ur line is busy (forward if busy) Callers will be able to contact you wh ile you are moving around the company: Program ano ther type of forwardi ng, if desire d Deactivate Deactivate forward OR programmed key corr esponding to type[...]

Keeping in touch 22 5 5.12 Consulting written me ssages The light indicates that messages have been received. number of messages received Display shows nam e of sender, with date, time and ranking of message Call sender of message Record message Next message Answer with a text message Terminate consultatio n New text mess a Read message OR Recall O[...]

Managing your charges 6 23 Other 6.1 Charging your calls directly to b usiness accounts You can charge the cost of your ou tside calls to business account numbers. 6.2 Finding out the cost of an outside call made for an in ternal user from your terminal Reach the ' Menu ' page Number of business account Number required Custo Services Cons[...]

Programming your telephone 24 7 Other 7.1 Initializing yo ur voice mailbox 7.2 Customizing your voice greeting You can replace the greeting message by a personal message. Light flashes Enter your personal code , then record your name follo wing the voic e guide instructio ns Your personal code is used to access your vo ice mailbox and to lock yo ur[...]

Programming your telephone 25 7 7.5 Adjusting the audio features T Choose the tune : T Adjusting the ringer vo lume: T Activate/deactivate sil ent mode: T Activate /disable me eting mode (progressi ve ringing): Reach the ' Menu ' page Select the type of call to which the ringing is to be associ ated Select the melody of your choice (16 tu[...]

Programming your telephone 26 7 7.8 Selecti ng language 7.9 Program the ke ys for the Main page or t he add-on module You can program call numb ers and features for the 'Main' page keys and the add-on module keys.  To program a number:  To program a feature: Reach the ' Menu ' page Enter your personal code Select the langu[...]

Programming your telephone 27 7 • At the programmed time , your telephone rings: • To cancel your reminder reque st: The ' Appointment programmed ' icon disappears from the welcome page. 7.12 Identifying the te rminal you are on The number of your telep hone is displayed on the 'Info' page. 7.13 Lock / unlock your telephone [...]

Programming your telephone 28 7 7.16 Forward your calls to the associated number If you have previously defined an associated number, you can forward your calls to this number. 7.17 Modify the associated number The associated numb er can be a phone set number, the voice mail number or the pager number. For forwarding whe n you do not an swer For im[...]

Annex Writing accented or spe cial characters with the pho ne keyboard The following table describes all the accented or spec ial characters that you can write from your keyboard. The column 'Keyboard' describes the combination of typi ng keyboard characters to di splay the desired character. The term 'n /a' in th e 'Keyboa[...]

Compliance howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a cl aim under the warranty. The warranty does not however confirm in the following cases: i n the event of use that does not comply[...]