American Power Conversion AP9207 manual

Shar e-UPS ™ AP9207[...]

Thank Y ou! Thank you for selecting APC Share-UPS (AP9207). It has been designed for many years of reliable, maintenance-free service in combination with your American Power Conver- sion (APC) uninterruptible power supply (UPS). APC is dedicated to the development of high-performance electrical power conversion and control products. W e hope that y[...]

i Contents Chapter 1 — Pr eliminar y Information . . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview 1 Features of Share-UPS 2 Hardware and software requirements 3 Choosing simple signaling cables 4 Safety warning 4 Product Description . . . . . . . . . . . . . . . . . . . [...]

ii Contents continued Chapter 2 — Setting Up Shar e-UPS . . . . . . . . . . . . . 15 Installing Multiple Accessories . . . . . . . . . . . . . . . . . . . . . . . . 15 Introduction 15 Multiple Share-UPS units 15 Priority of APC accessories 16 Expanding SmartSlot capacity 17 Installing Share-UPS . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Contents continued iii Chapter 3 — Using the Shar e-UPS Menus . . . . . . . . 29 Using the Management Port . . . . . . . . . . . . . . . . . . . . . . . . . 29 Introduction 29 Out-of-band notification 29 UPS status display 30 UPS control 30 Share-UPS configuration 30 Connecting to the Management port (local) 30 Connecting to the Management port ([...]

iv Contents continued Paging Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Paging and Share-UPS 42 Format of reported events 42 Share-UPS modem command string 42 Typical paging sequence 43 Paging Setup menu 44 Common modem commands 44 Paging Setup menu definitions 45 Chapter 4 — Pr oduct Information . . . . . . . . .[...]

1 Chapter 1 Pr eliminary Information Intr oduction Overview Share-UPS (AP9207) is an American Power Conversion ( APC ) accessory that provides seven additional computer interface ports for your APC UPS . It allows the UPS to work in conjunction with your power management software to provide safe s y stem shutdown in extended power outa g es for up [...]

2 Intr oduction continued Featur es of Shar e-UPS The following list shows some of the features of Share- UPS. Y our Share-UPS unit… • Can be used as a freestanding desktop unit or mounted on a wall, in an APC NetShelter enclosure, or other 19" rack. • W orks well in a heterogeneous network. Servers run- ning different operating systems [...]

3 Intr oduction continued Hardwar e and softwar e r equir ements Share-UPS requires: •A n APC UPS of one the following models: –S m a r t - UPS ® , except models AP250, AP400, AP600, AP900, AP1250, AP2000, SUVS420, SUVS650, SUVS1000, SUVS1400, SU620 . –M a t r i x - UPS ™ , except models with serial numbers less than x 9412 . – Symmetra [...]

4 Intr oduction continued Choosing simple signaling cables: T able 1 This table lists the simple signaling cables for use with the systems supported by Share-UPS. When ordering a cable, provide the Part Number . See Note: For smart signaling on the Advanced port, use the cable supplied with your APC UPS (940-0024). Safety warning Share-UPS is to be[...]

5 Pr oduct Description Shar e-UPS inventory: Figure 1 Share-UPS consists of the parts shown in the figure below . Figure 1:Share-UPS inventory Continued on next page[...]

6 Pr oduct Description continued Shar e-UPS rear panel: Figure 2 The following figure shows the rear panel of Share-UPS. Figure 2:Share-UPS rear panel Basic monitoring ports Ports 2 – 8 on the rear panel of Share-UPS are called Basic ports because they supply simple UPS signaling for On Bat- tery and Low Battery conditions in the UPS. For further[...]

7 Pr oduct Description continued Advanced monitoring port Port 1 is called the Advanced port because it supplies smart signaling, which provides the advanced capabilities avail- able to a server running PowerChute plus software. The Advanced port provides full access to the Computer Inter- face port of the UPS. The Advanced port can also function a[...]

8 Pr oduct Description continued LEDs: T able 2 The Share-UPS LEDs provide important information con- cerning operation of the unit. Refer to the table below for a description of the conditions indicated by the LED . Configuration DIP switches The Share-UPS Configuration DIP switches control the shutdown operation of the unit. See “Configuring Sh[...]

9 Pr oduct Description continued To U P S c a b l e The cable labeled “T o UPS” connects the Share-UPS unit to the UPS. The cable connector normally plugs into the Com- puter Interface port on an APC UPS. Optional Power input Share-UPS normally receives its power from the UPS throu g h the T o UPS cable. The Optional Power input allows you to p[...]

10 Key Concepts Simple versus smart signaling: T able 3 The communication between an APC UPS and a connected server can be of two types: simple signaling or smart signal- ing. This table provides information that distinguishes the two types. Continued on next page Item Communication T ypes Simple Signaling Smart Signaling UPS mon- itorin g features[...]

11 Key Concepts continued Master server versus other servers A “master” server is a server or other device connected to port 1, the Advanced port of Share-UPS. This server uses PowerChute plus , configured for smart signaling, to moni- tor and control the UPS. Although the Advanced port on Share-UPS can provide simple signaling, we strongly rec[...]

12 Key Concepts continued Configuring PowerChute plus for simple signaling T o configure PowerChute plus for simple signaling. Use either one of these procedures. Note that steps 4 – 8 are com- mon to both procedures. 1 (Re)install PowerChute plus . When the installation program prompts for the UPS T ype, select “Back- UPS” and continue with [...]

13 Key Concepts continued Low Battery signal Share-UPS generates a Low Battery signal when it detects a Low Battery condition at the UPS. Share-UPS generates a Low Battery signal under certain other conditions according to the configured shutdown mode (see “Configuring Share- UPS” on page 23), when it may force a Low Battery signal and an On Ba[...]

14 Key Concepts continued Setup overview T o set up Share-UPS, you will be required to perform the following procedures as applicable: 1 If you ar e using Share-UPS with other APC acces- sories: Determine where to install Share-UPS with respect to other accessories. See “Installing Multi- ple Accessories” on page 15. 2 Install Share-UPS. See ?[...]

15 Chapter 2 Setting Up Shar e-UPS Installing Multiple Accessories Intr oduction If your UPS configuration uses more than one APC acces- sory , you must install them in the correct order for them to work together properly . Connect the Share-UPS unit to the Computer Interface port of the UPS, installing only a Mea- sure-UPS II device in a SmartSlot[...]

16 Installing Multiple Accessories continued Priority of APC accessories: T able 4 Install SmartSlot accessories as dictated by the following table. An accessory with higher priority is to be placed in the accessory slot with the higher number . Note: Shar e-UPS has the same priority as the SmartSlot Interface Expander . Continued on next page Acce[...]

17 Installing Multiple Accessories continued Expanding SmartSlot capacity If you need additional SmartSlot capacity between the Share-UPS unit and the master server , you can purchase an APC Expansion Chassis (AP9600) or T riple Chassis (AP9604). For installation instructions, refer to the user documentation supplied with each of these products.[...]

18 Installing Shar e-UPS Planning a location for Shar e-UPS Y ou may install Share-UPS in any protected environment; the location should be central to all servers powered by the UPS. Wa r n i n g Do not operate Share-UPS where the ambient temperature or humidity is outside the limits listed in “Product specifica- tions: T able 14,” on page 59. [...]

19 Installing Shar e-UPS continued Mounting Shar e-UPS in a NetShelter: Figure 3 T o mount Share-UPS in a NetShelter or other 19" rack: 1 Fasten the mounting brackets (supplied) to the Share-UPS unit as shown, using the self-tapping screws (supplied). 2 Attach the Share-UPS assembly to the rack, using mounting hardware supplied with your NetSh[...]

20 Installing Shar e-UPS continued Mounting Shar e-UPS on a wall: Figure 4 T o mount Share-UPS on a wall: 1 Fasten the mounting brackets (supplied) to the Share-UPS unit as shown, using the self-tapping screws (supplied). 2 Attach the Share-UPS assembly to the wall, using appropriate mounting hardware (not supplied). Figure 4:Mounting Share-UPS on [...]

21 Connecting Shar e-UPS Connection procedur e T o connect the devices, perform the following steps in the order given. 1 V erify that all protected loads are powered by the same UPS to which the Share-UPS unit will be connected. 2 V erify that no shutdown software is running. 3 Connect the T o UPS cable of the Share-UPS unit to the Computer Interf[...]

22 Connecting Shar e-UPS continued Connection procedur e, continued 6 Connect the master server to port 1, the Advanced port of Share-UPS, using the smart-signaling cable (940-0024) supplied with your UPS. (See “Master server versus other servers” on page 1 1.) Note : A server not supported by PowerChute plus must use simple signaling with the [...]

23 Configuring Shar e-UPS Shutdown modes T o configure Share-UPS, you must choose one of the three available modes of automatic shutdown of the UPS. Each shutdown mode is described in this section. • Confirmed • Until Low Battery •T i m e r DIP switches: T able 5 Select the shutdown mode by using the DIP switches as described in the following[...]

24 Configuring Shar e-UPS continued Confirmed shutdown mode In Confirmed mode, Share-UPS shuts down the UPS after all connected servers have signaled that they have com- pleted shutdown of the operating system. Note : Do not use Confirmed mode if any server connected to Shar e-UPS Basic ports is incapable of sending a shutdown confirmation signal. [...]

25 Configuring Shar e-UPS continued PowerChute plus support for Confirmed shutdown mode Some versions of PowerChute plus do not support Con- firmed shutdown mode when set up for simple signaling. Other versions require some editing of the pwrchute.ini file in the PowerChute plus installation directory . T o find out whether your version of PowerChu[...]

26 Configuring Shar e-UPS continued Until Low Battery shutdown mode Until Low Battery shutdown mode is similar to the standard operation of the UPS . During a utility failure, Share-UPS allows the UPS to run on battery until utility power is restored, or until the battery is exhausted. If Share-UPS detects a UPS Low Battery condition, it sends a Lo[...]

27 Configuring Shar e-UPS continued Soft timer The soft timer allows you to set a custom duration for the timer , from 0 to 99 minutes. One of the DIP switch settings in T imer shutdown mode enables the soft timer, whose default is 60 minutes. T o change the soft timer duration, use the Share-UPS Settings menu. See “Share-UPS Settings menu: Figur[...]

28 Configuring Shar e-UPS continued Te s t i n g Shar e-UPS T o test the operation of Share-UPS, perform the following steps in the order given. If Share-UPS fails this test, see “T roubleshooting: T able 12” on page 48. 1 Confirm that the UPS in on and that the battery is fully charged. 2 V erify that Share-UPS has been installed, con- nected,[...]

29 Chapter 3 Using the Shar e-UPS Menus Using the Management Port Intr oduction The Management port of Share-UPS allows you to connect a modem or DTE (data terminating equipment — a dumb terminal or a computer running terminal emulation soft- ware) to the Advanced port (port 1) of Share-UPS. Upon establishin g communications with Share-UPS throu [...]

30 Using the Management Port continued UPS status display Using a dumb terminal or a computer and terminal emula- tion software, you can access the UPS remotely . The password-protected menu interface allows you to view information concerning UPS manufacture, the connected load, battery conditions, and current UPS status. UPS contr ol Using a dumb [...]

31 Using the Management Port continued Connecting to the Management port (via modem) T o connect a modem to Share-UPS, use a standard serial cable. Connect one end to the Management port of Share- UPS and the other end to the serial port of the modem. When Share-UPS is powered on, it configures the con- nected modem by sending modem A T setup comma[...]

32 Main Menu Main menu: Figure 5 The following figure shows the Main menu. Figure 5:Main menu Note: The model of the UPS connected to Shar e-UPS is indicated in the header of some scr eens. Smart-UPS 700 shown. Navigating thr ough the menus T o navigate through the Share-UPS menus, note the following: • “>” is your prompt. • T o access a[...]

33 Main Menu continued Menu description All Share-UPS functions are available through the Main menu. A description of each function appears in the follow- ing sections of this manual. Note : The Measur e-UPS Status selection appears on the Main menu only if Shar e-UPS has detected an APC Measur e-UPS environmental monitoring accessory . For a descr[...]

34 Main Menu continued Main menu definitions: T able 6 The following table describes the items that appear on the Main menu. Item Description Behavior SITE ID Identifies the Share- UPS unit (for p a g in g ). A strin g of u p to 8 di g - its, chan g eable from the Pa g in g Setu p menu ( p a g e 42). LOCATION The p h y sical location of the Share-U[...]

35 UPS Status Display Menu description The UPS Status display provides factory information on the connected UPS, output and load readings, battery informa- tion, and Measure-UPS accessory readings (if attached). T o access the UPS Status display , type s from the Main menu. UPS Status display: Figure 6 The following figure shows the UPS Status disp[...]

36 UPS Status Display continued UPS Status display definitions: T able 7, continued Continued on next page Item Description Run Time An estimate of the total run time currentl y available from the UPS, based on p resent load and batter y , in minutes. Load Power The amount of p ower bein g drawn b y the load, in volt-am p s (if su pp orted b y the [...]

37 UPS Status Display continued UPS Status display definitions: T able 7, continued Item Description UPS ID The internal identifier for the UPS, settable throu g h PowerChute plus . Manuf Date The date the UPS was manufactured. UPS S/N The UPS electronic serial number, p ro- g rammed at the factor y . F/W Rev The revision number of the UPS firmware[...]

38 UPS Contr ol Menu Menu description The UPS Control menu allows you to perform control func- tions on demand through Share-UPS. T o access the UPS Status display , type c from the Main menu. UPS Control menu: Figure 7 The following figure shows the UPS Control menu. Figure 7:UPS Control menu Continued on next page ----------------------- CONTROL [...]

39 UPS Contr ol Menu continued UPS Control menu definitions: T able 8 The following table describes the items that appear on the UPS Control menu. Item Description UPS Self Test The results of the latest UPS self-test (also shown on the UPS Status dis p la y p a g e 36), dis p la y ed as one of the followin g . OK – Good batter y BT – Batter y [...]

40 Shar e-UPS Settings Menu Menu description The Share-UPS Settings menu allows you to configure the way Share-UPS operates. T o access the Share-UPS Settings menu, type d from the Main menu. Shar e-UPS Settings menu: Figure 8 The following figure shows the Share-UPS Settings menu. Figure 8:Share-UPS Settings menu Shar e-UPS Settings menu definitio[...]

41 Shar e-UPS Settings Menu continued Shar e-UPS Settings menu definitions: T able 9, continued Baud rate T ransfer rate to be used for Share-UPS communications ( 0 = 1200, 1 = 2400, 2 = 9600, 3 = 19200). The chan g e takes effect when y ou q uit the session. Password The p assword to use when lo gg in g onto the Share-UPS Main menu. The factor y d[...]

42 Paging Setup Menu Paging and Shar e-UPS When used in conjunction with a modem connected to the Management port (see “Connecting to the Management port (via modem),” on page 31), Share-UPS can be set up to dial a pager to report UPS problem events, such as on-battery operation or problems with the UPS. T o use paging, access the Paging Setup [...]

43 Paging Setup Menu continued T ypical paging sequence: T able 10 The following figure shows a typical sequence of events during a utility power outage when Share-UPS is config- ured for paging. Figure 10:Typical paging sequence Continued on next page Share-UPS transmits modem c ommand s tri ng Power fa ilur e occurs: UPS goes on batter y Pager di[...]

44 Paging Setup Menu continued Paging Setup menu: Figur e 11 The following figure shows the Paging Setup menu. Figure 11:Paging Setup menu Common modem commands: T able 10 The following table lists some common modem commands that you may include in your dial string (see “Share-UPS modem command string: Figure 9,” on page 42). For further inform[...]

45 Paging Setup Menu continued Paging Setup menu definitions: T able 11 The following table describes the items that appear on the Paging Setup menu. Continued on next page Setting Description Paging Tu r n s p a g in g on or off. Dial String A strin g of u p to 40 characters (letters, numbers, or p unctuation) that Share-UPS sends to the modem in [...]

46 Paging Setup Menu continued Paging Setup menu definitions: T able 11, continued Setting Description Event A one-di g it code that y ou associate with each of the events re p ortable b y Share-UPS. If Pa g in g is turned on and Share-UPS detects an event, it transmits the code to the p a g er . An event assi g ned 0 does not tri gg er p a g in g [...]

47 Chapter 4 Pr oduct Information W arranty Information Limited warranty American Power Conversion (APC) warrants Share-UPS to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, an y such defective pro[...]

48 W arranty Information continued W arranty limitations Except as provided her ein, American Power Conversion makes no warranties, express or implied, including war- ranties of merchantability and fitness for a particular purpose . Some jurisdictions do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s[...]

49 T r oubleshooting If you have pr oblems with your Shar e-UPS The troubleshooting chart (T able 12) covers many of the problems that might arise with Share-UPS. If you encounter a problem with your Share-UPS unit, refer to the trouble- shooting chart first. There may be a simple solution you are overlooking. T r ouble- shooting: T able 12 The fol[...]

50 Tr o u b l e s h o o t i n g continued T r ouble- shooting: T able 12, continued Continued on next page Problem P ossible Cause Solution The Power LED is on but the Sta- tus LED is off. The UPS is off. Normal Share-UPS o p eration when the UPS is off. The UPS is not ca p able of smart si g nalin g . Ve r i f y that y our UPS su pp orts smart si [...]

51 Tr o u b l e s h o o t i n g continued T r ouble- shooting: T able 12, continued Problem P ossible Cause Solution The Status LED is on but the server on the Advanced p ort cannot commu- nicate with the UPS. The communica- tion cable is not p ro p erl y fastened. Ve r i f y cable connec- tions. The wron g cable is bein g used. If y ou are usin g [...]

52 Tr o u b l e s h o o t i n g continued If pr oblems persist For problems not covered in the troubleshooting chart (see “T roubleshooting: T able 6” on page 26), or if the problem persists, follow this procedure: 1 Note the serial number and date of purchase of the Share-UPS unit. Contact T echnical Support at the phone number or address on t[...]

53 Life-Support Policy General policy As a general policy , APC does not recommend the use of any of its products in life support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of the life support device or to affect significantly its safety or ef fectiveness. APC does not recommend the use [...]

54 Specifications Basic port pin assignments The following limitations and capabilities apply to the Basic ports of Share-UPS: • Pins 3, 5, and 6 are open collector outputs which must be pulled up to a common referenced supply no greater than +40 Vdc. The transistors are capable of a maximum non-inductive load of 25 mAdc. Use only Pin 4 as the co[...]

55 Specifications continued Basic port pin assignments: Figur e 12 The following figure shows the Basic port pin assignments. Figure 12:Basic po rt pin assignments Continued on next page[...]

56 Specifications continued Advanced port pin assignments The Advanced port of Share-UPS has the same limitations and capabilities as the Basic port (see “Basic port pin assignments,” on page 54). The following additional limita- tions and capabilities apply to the Advanced port: • Applying a momentary (approximately 1 second) high RS-232 lev[...]

57 Specifications continued Advanced port pin assignments: Figur e 13 The following figure shows the Advanced port pin assignments. Figure 13:Advan ced port pin assignment s Continued on next page 6 7 8 9 1 2 3 4 5 9 1 7 2 8 4 6 5 3 UPS Shut Down RS-232 Input or Advanced Mode RS-232 Data Rx In Line Fail RS- 232 Output or Advanced Mode RS-232 Data T[...]

58 Specifications continued Management port pin assignments The Management port is a standard 9-pin RS-232 serial communications port. The port is configured as data termi- nating equipment (DTE) with no handshaking, and supports bauds of 1200, 2400, 9600, and 19200. The data format is 8 data bits with 1 start bit, 1 stop bit, and no parity . Manag[...]

59 Specifications continued Pr oduct specifications: T able 14 The following table shows the product specifications for Share-UPS. Continued on next page Item Specification Power T urn on volta g e: > 22 Vdc T urn off volta g e: < 16 Vdc Current draw (normal o p eration): 45 mAdc Current draw (volta g e < 16 Vdc): < 1 mAdc Physical Size[...]

60 Specifications continued Pr oduct specifications: T able 14, continued Item Specification Approvals EMC verification: FCC/DOC Class A, VDE/EN 50022 Class B verified Other: CE, C-T ick (AS/NZS 3538)[...]

Index 61 Symbols @ , 44 | , 44 A Abnormal UPS conditions , 37 Accessories, multiple installation of , 15 – 17 Advanced port , 7 p in assi g nments, 56 – 57 Answer , 41 AS/400 Cable , 4 AT commands , 42 , 44 B Bad Cells , 36 Basic port , 6 p in assi g nments, 54 Batt Date , 36 Batter y packs, SmartCell , 36 Baud Rate , 41 Behavior of Confirmed s[...]

62 Index continued Installin g multiple accessories , 15 – 17 Installin g multiple Share-UPS units , 15 Installin g Share-UPS , 18 – 20 o p tions, 18 p lannin g location, 18 Interface Expander , 16 Interface kits, choosin g , 4 Inventor y , 5 Isolated Extension Cable , 4 J, K, L Ke y concepts , 10 – 14 LEDs , 8 Life-support devices , 53 Life-[...]

Index continued 63 On & Low Battery , 46 On Batt LED , 8 On-demand operation , 30 Optional power input , 9 Out-of-band notification , 29 Output frequenc y , 36 Overview of Share-UPS , 1 – 4 P, Q Packa g e rec y clin g , 18 Pa g er notification , 42 Pa g in g , 29 Pa g in g Setu p menu, 42 – 45 t yp ical se q uence of events, 43 Paging , 45 [...]

64 Index continued Shutdowns, scheduled , 13 Simple si g nalin g , 10 Site ID , 34 , 45 Smart Cells , 36 Smart si g nalin g , 10 SmartSlot, expandin g capacit y for , 17 Smart-UPS, models of, supported b y Share-UPS , 3 Soft T imer , 41 Soft timer , 27 Software requirements , 3 Space Char , 45 Specifications , 54 , 57 – 59 Status (UPS) , 37 Statu[...]

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