AMT Datasouth 6000 manual

Fastmark 6 000 Series Barcode Label Printer User ’ s Guide Part No. 110621 A[...]

Fastmark 6000 Series User's Guide 1 IMPORTANT SAFETY INSTRUCTIONS AND OTHER NOTICES n This label printer complies with the requirements in Part 15 of FCC rules for a Class A computing device. Operation of this equipment in a residential area may cause unacceptable interface to radio and TV reception, requiring the operator to take whatever ste[...]

2 User's Guide Fastmark 6000 Series CONVENTIONS Some of the procedures in this guide contain special notices that highlight important information: Note Indicate information that you should know to help your printer run properly and efficiently. Caution Indicate guidelines that, if not followed, can cause damage to equipment. Warning Indicate a[...]

Fastmark 6000 Series User's Guide 3 Table of Contents PRODUCT DESCRIPTION ....................................................................................... 7 OVERVIEW ................................................................................................................ 8 UNPACKING AND INSPECTION ................................[...]

4 User's Guide Fastmark 6000 Series Appendix A: Printer Specifications ........................................................................... 69 General Specifications .............................................................................................. 69 Fonts, Bar Codes and Graphics ............................................[...]

Fastmark 6000 Series User's Guide 5 Table of Figures Figure 1 - Fastmark 6000 Series Printer .............................................................................. 7 Figure 2 - Model and Serial Number Location ..................................................................... 8 Figure 3 - Shipped with Printer .......................[...]

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Fastmark 6000 Series User's Guide 7 PRODUCT DESCRIPTION This label printer is a high-performance, low-cost 6-inch wide Direct Thermal/Thermal Transfer labeling system. Its user-friendly design and affordable price set a new standard for the Desktop Label Printer in retail, office and industrial applications. The printer is designed with the mo[...]

8 User's Guide Fastmark 6000 Series OVERVIEW The Fastmark FM6000 series is currently comprised of 1 model: • FM6602 NOTE: The model number is printed on the compliance label attached to the back of the printer. After un-packing please record the model number below for reference. MODEL No: SERIAL No : Figure 2 - Model and Serial Number Locati[...]

Fastmark 6000 Series User's Guide 9 UNPACKING AND INSPECTION This section is provided to assist you in taking the printer from the shipping container to the application environment and ready for use. 1. Remove top foam packing piece. 2. Lift printer straight up out of box carefully with adequate assistance. 3. Remove accessory kit and supplies[...]

10 User's Guide Fastmark 6000 Series INSTALLATION AND CONFIGURATION Setting up the Printer Before setting up the printer you should first consider the following: • Flat stable surface with sufficient clearance to allow for interface cables and media loading. • Free from excessive direct sunlight, temperature, humidity, dust, dirt, and debr[...]

Fastmark 6000 Series User's Guide 11 Figure 5 - FM 6000 Series Back Panel Switches PS/2, Keyboard Interface Serial Port Parallel Port AC Inlet Receptacle Power Switch External Label Feed Slot Model No . and Serial No.[...]

12 User's Guide Fastmark 6000 Series Connecting the Power Cord 1. Ensure printer Power Switch is off "0". 2. Remove the yellow voltage setting label from the AC Inlet Receptacle . 3. Connect the power cord to the AC Inlet Receptacle located on the back of the printer. 4. Connect AC power plug to a suitable AC source. Figure 6 - Power[...]

Fastmark 6000 Series User's Guide 13 Connecting the Printer to Your Host 1. You can connect the printer with any standard Centronics cable to the parallel port of the host computer. 2. Or, you can connect the printer with a serial cable to the RS-232C port of your computer or terminal. (For PC compatibles, the RS-232C port is COM1, COM2 or COM[...]

14 User's Guide Fastmark 6000 Series The factory default parameters of serial port are: Speed (baud rate) 9600 Data format 1 start bit, 8 data bits and1 stop bit. Parity None Handshaking (Flow control) XON/XOFF as well as RTS/CTS Note: It is not necessary to set a switch or send a command for the parallel and serial port selection. The printer[...]

Fastmark 6000 Series User's Guide 15 Inside the Printer Opening of the Top Access Door allows access to the internal user side of the printer. The printer should be opened when: • Installation of a Ribbon (Thermal Transfer Mode) • Installation of Media • Routine Maintenance Figure 8 – Inside Printer Figure 9 – Printhead Mechanism Rib[...]

16 User's Guide Fastmark 6000 Series Loading the Ribbon Thermal Transfer Media only If Direct Thermal Media is used, skip to the section Loading Media. 1. Open the Media Access Cover by lifting it up until it rests upon the top of the printer. 2. Open the Front Access Door by rotating it down. Figure 10 - Open Top Access Cover Top Access Door [...]

Fastmark 6000 Series User's Guide 17 3. Rotate the Green Printhead latch counter-clockwise to open the printhead module. 4. Rotate the Side Access Door down to allow the ribbon to be loaded under the printhead module. This will allow you to slide the ribbon under the printhead without having to thread it under the module. Figure 11 - Printhead[...]

18 User's Guide Fastmark 6000 Series 6. Route the ribbon under the print mechanism an onto an empty Take-up Core. Figure 13 - Ribbon Installing 7. Important: Route ribbon as shown in the Ribbon Routing (Figure 13) before attaching it to the Ribbon Take-Up core using tape or adhesive leader. Figure 14 – Ribbon Take -up 8. Place the Ribbon Tak[...]

Fastmark 6000 Series User's Guide 19 9. Tighten ribbon by manually rotating the Take-up Core counter-clockwise. Figure 15 - Ribbon Routing 10. Make sure that both cores are completely in line with each other. This is normally towards the center of the printer. 11. Important: To ensure proper ribbon operation complete the following checklist: q[...]

20 User's Guide Fastmark 6000 Series Loading Media 1. Fully open Top Access Cover . 2. Open the Front Access Door by rotating down. Figure 16 - Open Top Access Cover 3. Rotate the green Printhead Latch counterclockwise to open the printhead. 4. Rotate the Side Access Door down to allow the media to be loaded under the printhead module. Figure [...]

Fastmark 6000 Series User's Guide 21 5. Slide the Media Supply Guide to the full widest position. 6. Ensure the media is face out with the labels feeding from the top of the roll. If not obtain correctly wound media from your supplier 7. Place the media roll on the Media Supply Spindle. Figure 18 – Media Supply 8. Slide the roll fully toward[...]

22 User's Guide Fastmark 6000 Series 10. Slide the green Outside Media Guide off the Front and Back Media Rails by pulling straight out. Figure 19 - Outside Media Guide 11. Thread the media over the Back Media Rail and under the Front Media Rail as shown in Figure 20. 12. Continue feeding the media through the black Upper and Lower Media Senso[...]

Fastmark 6000 Series User's Guide 23 15. Grasp the Sensor Adjust knob and sliding in or out, as needed, will move the Media Sensor. This is required only if the sensor must be moved to a specific location on the label to detect a notch (hole) or gap. Figure 20 - Media Sensor Adjustment 16. Important: To ensure proper media feeding and sensor o[...]

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Fastmark 6000 Series User's Guide 25 Figure 21 - Media Routing 17. Rotate the Side Access Door up to close. 18. Rotate the green Print Head Latch clockwise fully to lock the printhead and Side Access Door shut. Upper Media Sensor Arm Lower Media Sensor Arm Front Media Rail Back Media Rail Media Side Access Door[...]

26 User's Guide Fastmark 6000 Series Changing Position of the Media Supply Spindle The printer can store under the Top Access Cover an 8-inch outer diameter media roll that is wound on either 1.5-inch or 3-inch inner cores. When the Top Access Cover is closed touching on either the Top Cover or the bottom of the printer could cause unnecessary[...]

Fastmark 6000 Series User's Guide 27 Calibrating Media Sensors Important: The first time media is installed, the Media Sensors must be calibrated. After the first calibration no further calibration is required unless the media type (length, color, backing material, etc.) is changed or irregular feeding occurs. 1. Ensure the printer is powered [...]

28 User's Guide Fastmark 6000 Series Performing the Self Test 1. Power off the printer. 2. Make sure that 4 inch wide media is installed. The Self-test will print the maximum width of the installed label. 3. Press and hold the FEED/Config button. 4. Power on the printer. 5. Release the FEED/Config button when: The message “SELF TESTING…”[...]

Fastmark 6000 Series User's Guide 29 Self Test Pattern for PPLA Figure 23 - Self Test PPLA[...]

30 User's Guide Fastmark 6000 Series Resetting the Printer to Factory Default Settings To reset the printer to its factory defaults after certain commands have been sent or settings changed: 1. Power off the printer. 2. Press and hold the CANCEL/RESET button. 3. Power on the printer. 4. As the printer turns on the printer will: The printer wil[...]

Fastmark 6000 Series User's Guide 31 PANEL OPERATION Front Panel The front panel includes - 3 LED indicators (READY, MEDIA and RIBBON) - 3 buttons (FEED, PAUSE and CANCEL) - LCD display Figure 24 - Fastmark 6000 Series Front Panel[...]

32 User's Guide Fastmark 6000 Series L E D Indicators There are three LED indicators on the front panel, “READY”, “MEDIA” and “RIBBON”. These indicators display the present status of the printer. X READY The Ready LED indicates the following conditions: ON - The printer's powered is on. Off - The printer's power is off. B[...]

Fastmark 6000 Series User's Guide 33 Button s Depending upon the printer model and current mode, the Front Panel buttons serve multiple functions. Refer to the following tables for their specific functions. Pressed and held down during Power UP Upon completion of the desired function the printer will go into a READY condition. Button Function [...]

34 User's Guide Fastmark 6000 Series Pressed during normal operation Button Function m FEED The printer will Feed a one label. m PAUSE The printer will blink the READY LED and display PAUSE on the LCD display while in the Paused condition. If printing, the printer will STOP printing, and the READY LED will blink. If pressed a second time the p[...]

Fastmark 6000 Series User's Guide 35 LCD Display The front panel is equipped with a 2 row by 16 character LCD display. The basic function of the display is: - Display the printer status - Display the printer settings - Display's prompts requesting input data from a keyboard or barcode reader. - Standard Printer After power on the followin[...]

36 User's Guide Fastmark 6000 Series With Keyboard Option installed If a keyboard is plugged in, the following message is displayed on the LCD READY (203,PPLA) <ESC> FOR KEYBD With Barcode Reader Option If a barcode reader is connected and switches 6 through 8 are in the ON positions, the displayed message will be. READY (203,PPLA) WITH [...]

Fastmark 6000 Series User's Guide 37 Front Panel Set-up Menu The Set-up menu is a list of printer features that affect the basic operation of the printer. These are functions that can not normally be selected using software commands. Value settings that are changed using the keypad are stored into E2PROM and are retained when power is cycled. [...]

38 User's Guide Fastmark 6000 Series Procedure to Enter into Set-up Mode 1. Power on the printer. 2. When the “ READY ” message is displayed on the LCD, press [ PAUSE ] and the [ CANCEL ] buttons simultaneously. Figure 25 - Entering into Set-up Mode 3. Press [ PAUSE ] button to scroll to the feature that you want to change. 4. Press [ FEED[...]

Fastmark 6000 Series User's Guide 39 Set-up Mode Selection Items Item Range Factory Default Remarks CUT/PEEL POS (mm) + 015 to + 015 0 mm Controls cut and peeling position. PRINT OFFSET (mm) + 015 to - 008 0 mm Controls start vertical print position. Positive value only. TPH VER OFFS(mm) + 003 to - 003 0 mm RECOVERY PRINT ENABLE DISABLE ENABLE[...]

40 User's Guide Fastmark 6000 Series Notes: 1. To verify that a feature has been properly changed, cycle power on the printer. 2. Make sure the settings you desire has an * character by the value. 3. When changing the Media Sensor Type feature (Reflective and See-through); be aware that the See-through sensor is 1 mm to the left of the reflect[...]

Fastmark 6000 Series User's Guide 41 Setting Display Language The printer can display messages, error condition, and feature menus in multiple languages. This capability does not affect the printed text. The printer 's LCD display supports six languages : English, French, German, Italian, Spanish and Portuguese To change the currently dis[...]

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Fastmark 6000 Series User's Guide 43 Back Panel The rear panel includes - An 8-bit DIP switch - A 36-pin Centronics connector - A 9-pin serial connector - A PS/2 keyboard connector - A power switch and power connector Figure 26 - Back Panel FM6000 Series Switches PS/2, Keyboard Interface Serial Port Parallel Port AC Inlet Receptacle Power Swit[...]

44 User's Guide Fastmark 6000 Series Back Panel Switches Any change in switch position is not registered until Power is cycled. Standard Switch Settings Switch Number Function Position setting Description ON Ribbon is installed. Thermal transfer mode. Enables end-of-ribbon detection. If end-of-ribbon occurs the RIBBON and READY indicators will[...]

Fastmark 6000 Series User's Guide 45 Switches 6, 7 and 8 are used to determine the printer's Baud Rate. 6 7 8 Baud rate OFF OFF OFF 9600 (default) ON OFF OFF 2400 OFF ON OFF 4800 ON ON OFF 19200 OFF OFF ON 38400 ON ON ON Special Setting: 9600 and for barcode reader Special Switch Settings: Switch number 1 2 3 4 5 6 7 8 Special Condition S[...]

46 User's Guide Fastmark 6000 Series PS/2 Keyboard I/F The special keyboard interface connector is available on the FM6000 series printers. This is for PS/2 keyboard or barcode reader with keyboard wedge. When this interface is used, using the Centronics or RS-232 communication ports is discouraged. Use of the PS/2 keyboard interface may only [...]

Fastmark 6000 Series User's Guide 47 COMMAND QUICK REFERENCE This section lists all software commands of the printer. For more information please refer to the Programmer’s Manual . Command Set for PPLA The following commands are for Printer Programming Language A. Note: In this quick reference all variable data is represented in Italics. Sys[...]

48 User's Guide Fastmark 6000 Series Interaction Commands Such commands only apply to the serial port and allow the host to understand the status and configuration of the printer. Command Description Response from printer Contents of the Response <SOH># Reset Yes <XOFF><XON>T <SOH>A Send a readable status string Yes <[...]

Fastmark 6000 Series User's Guide 49 System Level Commands Command Description Remarks <STX>a Enable page/job echo characters <STX>c xxxx Set continuous paper length and disable edge sensor <STX>D xxxxxxx Memory dump** xxxxxxx : memory address in HEX value <STX>E xxxx Set copy count for stored label <STX>e Enable [...]

50 User's Guide Fastmark 6000 Series Formatting Commands Command Description : xxxx Set cut amount A n Set print mode n : ‘1’- exclusive, ‘2’ - transparent C xxxx Set horizontal offset c xx Set cut amount D wh Set pixel width and height E Form feed and return to system level command mode G Store previous data to global register <STX[...]

Fastmark 6000 Series User's Guide 51 Editing Commands Command structure Command function R thveeeyyyyxxxx <string><CR> Printing text and bar codes Components of command Description Variables R print direction ‘1’,’2’,’3’ or ‘4’ (rotation) t: object type ‘0’ ~ ‘9’ and ‘:’ (fonts), ‘A’ ~ ‘Z’ and ?[...]

52 User's Guide Fastmark 6000 Series Object Command Structure Description L : line (if t is ‘X’) L wwwhhh www : width, hhh : height. L : line (if t is ‘X’) l wwwwhhhh wwww : width, hhhh : height. B : box (if t is ‘X’) B aaabbbcccddd aaa : horizontal width bbb : vertical height ccc : thickness of top and bottom edges ddd : thickness[...]

Fastmark 6000 Series User's Guide 53 Font Downloading Commands Such commands are only used for soft fonts with PCL format. Command Description ESC*c###D assign the soft fonts ID number (### : 100 ~ 999) ESC)s###W download font descriptor (### : length of font descriptor) ESC*c###E set character code (### : 1 ~ 255) ESC(s###W download character[...]

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Fastmark 6000 Series User's Guide 55 PRINTER DRIVER The bundled printer driver is used for applications under Windows 95/98/2000 and Windows NT. You may run any popular software application, such as MS-Word, as long as they are for Windows and printing the contents to the printer through the designated driver. Before starting installation you [...]

56 User's Guide Fastmark 6000 Series Driver Installation ♦ Windows needs to be running. ♦ Insert the appropriate printer driver diskette into the floppy disk drive. 1. Click the “Start” button. 2. Select “Settings”, then “Printers” 3. Double click the “Add Printer” icon. 4. At the Add Printer Wizard, Click “Next”. 5. Sp[...]

Fastmark 6000 Series User's Guide 57 How to Use the Driver After the driver is installed, you can open the Printer's dialogue box and make parameter settings: Windows 95/98/2000/NT4.0 - Start é Settings é Printers é Printer Name é Properties Parameter setting: After entering the Selected Printer you can change the parameters to meet y[...]

58 User's Guide Fastmark 6000 Series Details Tab Print to the following port This allows you to select the IO port to link with the printer. The port may be one of parallel (LPT), serial (COM), network port or file. If the communication port is the serial port (COM1: or COM2 :), check the baud rate and flow control as they must be consistent b[...]

Fastmark 6000 Series User's Guide 59 Paper Paper size Select the label size for your printer. The selected label size may be a little longer than that of the physical label. Orientation Set portrait or landscape according to the print direction.[...]

60 User's Guide Fastmark 6000 Series Paper source Select one of the following items: T/T & Media with Gap T/T & Media with Black Line T/T & Continuous Media D/T & Media with Gap D/T & Media with Black Line D/T & Continuous Media T/T stands for Thermal Transfer (ribbon) mode and D/T for Direct Thermal model (without ribb[...]

Fastmark 6000 Series User's Guide 61 Device Options Note: The maximum speed varies depending on model:[...]

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Fastmark 6000 Series User's Guide 63 TROUBLESHOOTING AND MAINTENANCE Troubleshooting Generally, when a malfunction or an abnormal condition occurs, the “READY” LED will keep blinking. Printing and communication between the host and printer will stop. To understand what the problem is you should first check the LED indicators and LCD displa[...]

64 User's Guide Fastmark 6000 Series Only the Ready LED blinks LCD display Possible Problems and Solutions Remarks SERIAL IO ERROR . Verify baud rate, format or protocol between host and printer . Check switches bits 6, 7 and 8. Not Applicable to the Parallel port. CUTTER FAILED . Check the media . Check the connection between cutter and main [...]

Fastmark 6000 Series User's Guide 65 Poor printout quality • Verify that the ribbon being used will adequately transfer to the media installed. • The media may be not qualified. • Verify that the media is as expected. Direct Thermal media printed using a ribbon my produce light printing, because of the top coating. • Adjust the Darknes[...]

66 User's Guide Fastmark 6000 Series Preventive Maintenance Before performing preventive or any other maintenance be sure to turn off the printer power. Cleaning the Printhead (Thermal Printhead) 1. Turn off the printer, open the covers, Printhead module and remove the ribbon. 2. Rub the printhead with a piece of cotton, which has been moisten[...]

Fastmark 6000 Series User's Guide 67 Cleaning the Platen roller Using cotton swab moistened with alcohol, clean the rolle r. Note: The roller should be cleaned whenever it has been in contact with foreign materials such as dust or adhesives. Cleaning the media compartment Clean the media compartment with cotton, which has been moistened with m[...]

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Fastmark 6000 Series User's Guide 69 Appendix A: Printer Specifications General Specifications Specification Model FM6602 Resolution 203 DPI (8 dots/mm) Print method Direct thermal and thermal transfer Onboard RAM 2MB DRAM 1MB Flash ROM Maximum label roll diameter 8 in. (203 mm) outside diameter 1.5 in. to 3.0 in. ( 38 mm to 76 mm ) inside dia[...]

70 User's Guide Fastmark 6000 Series Fonts, Bar Codes and Graphics The following fonts and bar codes are currently supported by the FM6602 running in PPLA emulation. Printer Programming Language A, PPLA Specification Model FM6402 General fonts 7 alpha-numeric fonts, OCR A and OCR B ASD smooth fonts 6, 8, 10, 12, 14 and 18 points Symbol sets fo[...]

Fastmark 6000 Series User's Guide 71 Appendix B: INTERFACE SPECIFICATIONS Introduction This appendix presents the interface specifications of I/O ports for the printer. These specifications include pin assignments, protocols and detailed information about how to properly interface your printer with your host or terminal. Serial The RS-232 conn[...]

72 User's Guide Fastmark 6000 Series Connection with host : Host 25S Printer 9P Host 9S Printer 9P (PC or compatible) (PC or compatible) DTR 20 ……….. 1 DSR DTR 4 ……….. 1 DSR DSR 6 ……….. 6 DTR DSR 6 ……….. 6 DTR TX 2 ……….. 2 RX TX 3 ……….. 2 RX RX 3 ……….. 3 TX RX 2 ……….. 3 TX CTS 5 ……….. 7 RTS[...]

Fastmark 6000 Series User's Guide 73 Serial port settings Baud rate : 2400, 4800, 9600, 19200 and 38400. To change the Baud Rate use the switches on the back of the printer. See the Back Panel Switches section for more details. Data format : always 8 data bits, 1 start bit and 1 stop bit. Parity : always no parity Handshaking : XON/XOFF as wel[...]

74 User's Guide Fastmark 6000 Series Parallel (Centronics) The parallel port is a standard 36-pin Centronics. Its pin assignments are listed as following. Pin Direction Definition Pin Direction Definition 1 In /STROBE 13 Out SELECT 2 In Data 1 14,15 NC 3 In Data 2 16 - Ground 4 In Data 3 17 - Ground 5 In Data 4 18 NC 6 In Data 5 19 to 30 - Gro[...]

Fastmark 6000 Series User's Guide 75 Appendix C: PRINTER STATUS LCD display Blinking LED Description PAUSE READY The printer is in a pause state. Press PAUSE or CANCEL to return to normal state. MEDIA OUT MEDIA READY The media is uninstalled or used up. Load new media to the printer. RIBBON OUT RIBBON READY The ribbon is uninstalled or end-of-[...]

76 User's Guide Fastmark 6000 Series Appendix D: ASCII TABLE 0 1 2 3 4 5 6 7 0 NUL 0 @ P ` p 1 SOH XON ! 1 A Q a q 2 STX “ 2 B R b r 3 XOFF # 3 C S c s 4 $ 4 D T d t 5 NAK % 5 E U e u 6 ACK & 6 F V f v 7 BEL ‘ 7 G W g w 8 BS ( 8 H X h x 9 ) 9 I Y i y A LF * : J Z j z B ESC + ; K [ k { C FF , < L l | D CR - = M ] m } E SO RS . >[...]

Fastmark 6000 Series User's Guide 77 Appendix E: FONTS AND BAR CODES FOR PPLA Internal Fonts Fonts 0 to 8 have single symbol set. Font 9 Font 9 (ASD smooth font set) includes 8 symbol sets, USASCII, UK, German, French, Italian, Spanish, Swedish, and Danish/Norwegian. The sizes are 6, 8, 10, 12, 14 and 18 points.[...]

78 User's Guide Fastmark 6000 Series Courier Font Set The Courier font set is for PPLA emulation only and is printed at 15 point. It includes Roman-8, PC, PC-A, PC-B, EAMA-94, Legal, Greek and Russian symbol sets.[...]

Fastmark 6000 Series User's Guide 79 Internal Bar Codes This PPLA supports 20 one-dimensional bar codes and 2 two dimensional bar codes. Code 3 of 9, Extended Code 39, Code 93, Code 128 UCC, Code 128(Subset A, B, and C), Codabar, Interleave 2 of 5, EAN-8 2&5 add on, EAN-13, EAN 128, UPC, UPC A, UPCE 2&5 add on, Postnet, Matrix, PDF 417[...]

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AMT Datasouth Corp. Corporate Headquarters 4765 Calle Quetzal Camarillo, CA 93012 (805) 388-5799 PH (805) 484-5282 FX Charlotte Operation 4216 Stuart Andrew Blvd. Charlotte, NC 28217 (704) 523-8500 PH (704) 525 6104 FX AMT Datasouth International Unit B, Pinnacle 15 Gowerton Rd, Brackmills Northampton, NN4 7BW England +44 1604 763394 PH +44 1604 76[...]