APC NBRK0550 manual

NetBotz ® Appliance User ’ s Guide NBRK0570 NBRK0550 NBRK0450 NBWL0455 NBWL0456 NBWL0355 NBWL0356[...]

This manual is available in English on the enclosed CD.[...]

Content s NetBotz Appliance User’s Guide i Preface ................... ....................... ................................... 1 U.S. Government Restricted Ri ghts . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Misuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Improper Use of A[...]

NetBotz Appliance User’s Guide ii Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Installing software on a Windows system . . . . . . . . . . . . . . . . . . . . 11 Installing software on a Linux system . . . . . . . . . . . . . . . . . . . . . . . 11 Adding Appliances . . . . . . . . . . . . .[...]

NetBotz Appliance User’s Guide iii Viewing Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Resolving alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Saving picture sequences to you r system . . . . . . . . . . . . . . . . . . . 26 Viewing Maps . . . . . . [...]

NetBotz Appliance User’s Guide iv IPMI Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Adding, editing, and removing IPMI devices . . . . . . . . . . . . . . . . . . 50 Sensor settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Modbus Slave System. . . .[...]

NetBotz Appliance User’s Guide v Advanced View: Configuring Appliances.................... 74 Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Custom Audio Clips . . . . . . . . [...]

NetBotz Appliance User’s Guide vi Pod, Pelco Camera, and Rack Access PX-HID Sharing . . . . . . . . . 93 Setting up a Pe lco shared IP camera pod . . . . . . . . . . . . . . . . . . . . 95 Setting up shared IP camera po ds . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

NetBotz Appliance User’s Guide vii Advanced View: Creating Al ert Actions .................... 112 Creating an activate button out put alert action . . . . . . . . . . . . . . 113 Creating a call web services alert rec eiver aler t action . . . . . . . . 113 Creating a play au dio alert action . . . . . . . . . . . . . . . . . . . . . . . . . 113[...]

NetBotz Appliance User’s Guide viii[...]

1 NetBotz Applianc e User’s Guide Preface U.S. Government Restricted Right s Restricted rights legend. Use, dupli cation, or disclosure by the Governme nt is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in T echnical Data and Computer Software clause at DF ARS 252.227-7013 or subparagraphs (c) (1) and (2) o f th[...]

2 NetBotz Applianc e User’s Guide Introduction The Schneider Electric NetBotz ® W e b Client and Advanced V iew each provide a software interface for monitoring and controllin g your NetBotz security and environmental monitoring system with the following NetBotz appliances: NetBotz Rack Monitor 450, NetB otz Rack Monitor 550, NetBotz Rack Monito[...]

3 NetBotz Applianc e User’s Guide SSL Support By default, Secure Sockets Layer (SSL) is enable d on your NetBotz appliance. All browser/appliance interaction can be carried out using SSL by connect ing to the appliance u sing a URL beginning with https (for example, https:// IP_addr ess ). Y o ur appliance can also use S SL when posting al ert no[...]

4 NetBotz Applianc e User’s Guide W eb Client: Getting S t arted The NetBotz W eb Client provides a real-time overview of alerts and device details for a NetBotz appliance running at least version 4.2. It does no t require the Advanced V iew application and Java Runtime Environmen t. Y ou can use the W eb Client to view a list of activ e and reso[...]

5 NetBotz Applianc e User’s Guide Choosing a Language Configure your browser or operatin g system to view the W eb Client in any of the following su pp orted languages. Note: The appliance you are accessing will have a su bset of the following languages loaded. If the W eb Client is not displayed in the chosen la nguage, it may need to be loaded.[...]

6 NetBotz Applianc e User’s Guide Interface Navigation The Web Client interface is divided into five tabs: Status , Alerts , Cameras , Pods , and Sensor History : Status: Provides information at a glan ce about alerting sensors, security sensors, and cameras. Alerts : Displays alerts from the device types and severities you select, All by default[...]

7 NetBotz Applianc e User’s Guide W eb Client: Monitoring Y our Environment The W eb Client provides a re al-time overview of alerts and device deta ils, including s ensor readings an d images captured by camera pods, for a NetBotz ap plianc e running at least version 4.2. It does not require the Advanced V iew application and Java Runtime Enviro[...]

8 NetBotz Applianc e User’s Guide A le rts ta b The Alerts tab allows you to view the al erts reported by the sensor or camera pod you select, and the severity you select, All by default. • Pod : Allows you to select the alerts you want to view by pod type and severity , and choose whether to include resolved alerts. The severity values, from m[...]

9 NetBotz Applianc e User’s Guide Depending on the pod type selected, one or more of the following options are available: • Settings : Allows you to change the pod label. • External Sensor Ports : Allows you to select the sensor type, and change the port label. • Pod Details : Displays details for the select ed pod, including the name, mode[...]

10 NetBotz Appliance User’s Guide Advanced V iew: Getting St arted Advanced V iew is a stand-alone Java application yo u can use to monitor and configure your appliance and any camera po ds, sensor pods , CCTV adapter pods, output relay pods, 4-20 mA senso r pods, external sensors, or supported serial-b ased sensors connected to the appliance. No[...]

11 NetBotz Appliance User’s Guide Sof tware Inst allation Follow the procedures in this section to i n stall the following applications from the NetBotz Appliance Utility CD onto the personal comput er that you will use to configure and manage your NetBotz security and environmental monitoring system: • Advanced V iew: A Java-based user interfa[...]

12 NetBotz Appliance User’s Guide Adding Appliances Before using Advanced V iew to manage an applianc e, you must first add the appliance IP address or hostname to the Appliance list. T o add an appliance to the Appliance list: 1. Click Add Appliance . The Add Host Devic e window opens. 2. In the IP Addr es s or Ho stn ame field , type the IP add[...]

13 NetBotz Appliance User’s Guide Accessing an Appliance Using Advanced V iew Select an appliance from the Appliance list. • If the appliance Guest account is configured with a Sensor (No Camera) , Sensor , Application , or Administrator privilege set, you are automatically gr anted access to the appliance and can view Advanced V iew panes perm[...]

14 NetBotz Appliance User’s Guide Interface Navigation The Advanced V iew interface is divided into the Na vigation pane, the Sensor Data pane, and the Action/ Information pane. Navigation p ane Located in the upper -left corner of th e interface, the Naviga tion pane displays : • An appliance and camera pods and sens or pods connected t o the [...]

15 NetBotz Appliance User’s Guide T o create or modify a folder: 1. Right-click on the b ackground of the Navigation pane, not on a device, and select Add Folder . T o modif y a folder , right-cl ick on the folder and select Modify Folder . 2. T ype a folder name in the Fold er Name field. 3. T o add devices, select one or more devices from A vai[...]

16 NetBotz Appliance User’s Guide Sensor Dat a Pane Located in the lower -left hand corn er of the interface, the Sensor Data pane displays the readings and alert status of sensors associated with the selected de vice in the Naviga tion pane. If the selected device is an output rel ay device, the state o f the relay is display ed. If the selected[...]

17 NetBotz Appliance User’s Guide Advanced V iew Menus Advanced V iew features the following menu bar: • File: Use this menu to add appliances to or remove appliances from the Appliance selection drop-down list and to exit the Advanced V iew application. • Edit: Use this menu to cut, copy , paste, and delete text, and to configure Prefer ence[...]

18 NetBotz Appliance User’s Guide Using Advanced V iew POST -only Mode If you use StruxureW are Data Center Expert to monitor and manage a NetBotz appliance that is located behind a firewall, StruxureW are Data Center Expert may not be able to communicate directly with the appliance. Placing the appliance in Advanced V iew POST -Only Mode causes [...]

19 NetBotz Appliance User’s Guide Advanced V iew: Monitoring Y our Environment Use Advanced V iew to view sensor readings, view ca mera images, graph co llected sensor da ta, and view active and resolved alert conditions. Y ou can also create, view , and delete maps for use in the Map view . V iewing Sensor Readings and St atus T o view sensor re[...]

20 NetBotz Appliance User’s Guide T o enable or disable a card reader in Advanced V iew: 1. From the Navigation pane, selec t a Rack Access Pod. 2. Right-click the Rea der sensor in the Sensor Data pane. 3. Select Reader (n): Set to “Disabled” next to the desired card read er . The reading will change to Disabled and the button label will rea[...]

21 NetBotz Appliance User’s Guide V iewing Live Video Click the Camera Vi e w button in the Action/Info rmation pane to view liv e video captured b y the appliance, cameras connected to the appliance, or shared IP cameras on your network. Controls are applied to the top-most ca mera image. Click an image to change its position to the top. T o vie[...]

22 NetBotz Appliance User’s Guide Pelco PTZ camera controls The Update button provides access to the Add/Update Pr esets display , used to specify or modify a name for preset camera positions, and configure a tour using those camera positions, for the selected Pelco PTZ camera. T o associate a camera position w ith a preset, select a preset from [...]

23 NetBotz Appliance User’s Guide Resize Camera Vi e w V iew a part of the image in more detail. Cli ck this button, and then on the image, click and drag a bo x around the area of interest. When you release the mouse button, the camera automatically zooms to the box you created. Center Click this button and then click a poin t on the im age to c[...]

24 NetBotz Appliance User’s Guide Pelco PTZ Camera Preset s The Pelco camera preset controls allow you to associate a na me with a camera pos ition, and save it. You can modify the camera positio n of a preset, or rename it. Adding a Pelco PTZ Camera Preset T o create, modify , or remove presets for the selected Pelc o ca mera: 1. Click the Updat[...]

25 NetBotz Appliance User’s Guide Recording Camera Images Use Advanced V iew to record camera images and save them to a user-specified directory . By default, recorded camera images are saved to a subdirectory with the same name as the camera pod, located within a directory named camera in your Ho me directory . For example, a user account named [...]

26 NetBotz Appliance User’s Guide If additional alert-specific data such as graphs, maps, or captured images is ava ilable, it appears on the Alert Details view as entries in additional tabs. Double-click entries on tabs to view additional data. Note: When viewing video that was captured for an alert for a camera motion sensor , the IP Address di[...]

27 NetBotz Appliance User’s Guide Creating and editing map s T o create a new map for use in the Map V iew or to edit a map: 1. Click the Maps V iew button in the Action/Information pane. 2. T o create a new map, click Add . T o edit a map, select the map from the Maps drop-down list and click Edit . The Map Configuration window opens. Note: Ther[...]

28 NetBotz Appliance User’s Guide V iewing Historical Dat a The History V iew lets you view and export histo ric al data from one or more sensors. Y o u ca n specify which pods and sensors to include, as well as the range of time for which data will be retrieved. The data can then be exported to a text f ile in a tab-delimited, comma-delimite d, [...]

29 NetBotz Appliance User’s Guide Event Log The event log records System and Rack Access System events in order to pr ovide an audit trail for security-related events. The Event Lo g can hold ten pages of data (w ith each page limited to 64K of data). For each event, the date and time of the event is recorded, along with the category of the event[...]

30 NetBotz Appliance User’s Guide Advanced V iew: Pod/Sensor Settings Use the icons in the Pod/Sensors Settings area of the Configuration vi ew to configure the pods and sensors connected to your appliance and configure the alert actions and policies that are used when alerts are reported by sensors. Note: The icons that appear in the Pod/Sensor [...]

31 NetBotz Appliance User’s Guide • Send HTTP Post: Sends an HTTP post to a specified HTTP server with i nformation about the alert. The alert notification post can include imag es captured by a came ra pod, a graph, and a map of the sensor-specific data associated with the alert. Note: The appliance posts all data according to t he HTTP Post/F[...]

32 NetBotz Appliance User’s Guide Creating or editing alert actions T o cr eate a new Alert Action or edit an existing Alert Action: 1. Double-click the Alert Act ions icon. 2. Click Add... If you are editing an existing alert action, select it from Alert Action , click Edit, and proceed to step 4 . 3. Select the alert notification method for thi[...]

33 NetBotz Appliance User’s Guide Default alert profile Y our appliance comes pre-configured with a defa ult alert profile. The def ault policy features the following four pre-configured Alert Sequences wh ich are active 24 hours a day , 7 days a week: • Alert Level 1: Begins immediately after an alert conditio n occurs (Start V alue of 0) and [...]

34 NetBotz Appliance User’s Guide Creating an alert sequence T o create a new alert sequence or modify an existing alert sequence: 1. Double-click the Alert Profile icon. 2. Select the alert profile to which you woul d like to add a new alert sequence and click Edit . 3. Click Add... . If you are modifying an existing alert sequence, select the a[...]

35 NetBotz Appliance User’s Guide Suppressing alert notifications Y ou can temporarily suppress all alert notifications associated with a selected alert profile globally . Note: Disabling alert notifications prevents your appliance from automatically notifying you of conditions that may be hazard ous to your critical assets and sp aces. Use this [...]

36 NetBotz Appliance User’s Guide Camera Pods T o configure a camera: Note: From the Navigation pane, you can ri ght-click a Pelco camera and select Connect to... to launch the Pelco W eb interface for the camera. This will allow access to additional required configuration settings. 1. For integrated cameras or cameras connected to the appliance,[...]

37 NetBotz Appliance User’s Guide When you finish updating the camera settings, click OK . Click Cancel to close this window without saving any changes. Speaker Label An additional label fo r th e speaker on this pod (camera pods and CCTV adapter pods only). Unplugged Alert Severity The severity of aler ts generated if this device is unplugged. U[...]

38 NetBotz Appliance User’s Guide Associating relays, switches, or outlets with integrated cameras and camera pods. Relays, switches, and outlets can be associated with cameras to simplify manually changing relay states from the Camera V iew . Once a relay , switch, or outlet is associated with a camera, you can associate an action with it, and m[...]

39 NetBotz Appliance User’s Guide Flicker filter Minimize image brightn ess fl ickering that can occur in the dark areas of the image. Note: Enabling the flicker filter can impact the number of frames per second at which imag es are captured and displayed, typically noticeable only at image capture rates more than 5 per second. Note: This option [...]

40 NetBotz Appliance User’s Guide T ype the values in the appropriate fields. T o see an example of an image capture using the updated settings, click Apply . The sample image in the Captur e window is updated using the new values. When you are finished, clic k OK . Post-Alert Capture T ime The total number of se conds after the alert generating [...]

41 NetBotz Appliance User’s Guide Mask settings Select a camera from the Camera Pods wind ow and cl ick Masking . Masking is available only on the NetBotz Rack Monitor 570, 55 0 or on appliances for which the Advanced Software Pack has been purchased. For more information, contact your NetBotz authorized r eseller or the NetBotz support team. Cam[...]

42 NetBotz Appliance User’s Guide Click OK to save your changes. Click Cancel to close the Camera Motion Configuration window without saving any changes. Block out mask t ab. The following controls are available: • Enable Block Out Mask: Check to enable the Block Out Mask function. • Block Out Mask: Specify regions of th e imag e that are not[...]

43 NetBotz Appliance User’s Guide Sensor configuration Select a camera from the Camera Pods or Shared Cameras window and click Sensors . The Sensor Configuration window disp lays a Sensors list and a Thr esholds list. Select a sensor from the Sensors list to display thresholds defined for the sensor in the Thresholds list. T o modify a sensor: 1.[...]

44 NetBotz Appliance User’s Guide Scanned Devices Note: The Scanned Devices icon is only availabl e with the purchase of the 5-node Scanner/ IPMI Pack. For more informati on, contact your NetBotz author ized reseller or the NetBotz support team. Scanned devices are SNMP targets that are monitored by the NetBotz appliance. Y ou can monitor status [...]

45 NetBotz Appliance User’s Guide Scanners gather the following info rmation about the network interfaces of all configured SNMP targets in individual sensor sets: • Admin S tatus: State sensor that reports the admin status of the interface. • IF Description: Displays the interface description value (does not support threshold configuration).[...]

46 NetBotz Appliance User’s Guide Adding, editing, and removing SNMP t arget s 1. Double-click the Scanned Devices icon. The SNMP T ar get window appears. 2. T o remove SNMP tar gets from the SNMP T ar get s list, select SNMP target entries and click Remove . 3. T o add a new SNMP target, click Add . T o edit a target, select the tar g et from th[...]

47 NetBotz Appliance User’s Guide Additional SNMPv3 fields. If you select “v3” as the SNMP versio n, the dialog asks for the following information: Specifying global SNMP settings Click Global SNMP Settings to configure SNMP se ttings for scanned devi ces for all SNMP target communications. The Global SNMP Settings window contains the followi[...]

48 NetBotz Appliance User’s Guide Adding or updating Device Definition Files Device Definition Files (DDFs) allow the appliance to determine what type of device is connected and what sensors it can monitor . The Device Definition File view on the Scanned Device Configuration window lists which DDFs are installed and the option to add new DDFs or [...]

49 NetBotz Appliance User’s Guide Sensor settings Select an SNMP target from th e SNMP T ar gets view and click Sensors to open the Sensor Configuration window . Monitored values avai lable fro m the S NMP tar get are listed in the Sensors list. Select a sensor from the Sensors list to display thresholds de fined for that sensor in the Thr e shol[...]

50 NetBotz Appliance User’s Guide IPMI Devices Note: The IPMI Devices icon is only available with the purchase of th e 5-node Scanner/ IPMI Pack. For more informati on, contact your NetBotz author ized reseller or the NetBotz support team. The IPMI standard defines a hardware and software management interface and implementation that provide diffe[...]

51 NetBotz Appliance User’s Guide Sensor settings Select an IPMI-enabled device from the IPMI Devices view and click Sensors to open the Sensor Configuration window . Once you select a sensor from the Sensors list , thresholds defined f or the selected sensor appear in the Thresholds selection list. Note: If the selected sensor does not support t[...]

52 NetBotz Appliance User’s Guide Modbus Slave System Note: The Modbus Slave System icon is availa ble only on the NetBotz Rack Monitor 570, 550 or on appliances for which the Advanced Software Pack has been purchased. For more information, contact your Ne tBotz authoriz ed reseller or the NetBotz support team T o configure your pod to communicat[...]

53 NetBotz Appliance User’s Guide Exporting the Modbus map T o export the Mod bus map to a space-delimit ed text file: 1. Click V iew Modbus Map to display the map. 2. Click Save to file... in the upper right corne r . A sa ve dialog window open s. 3. Select the location and a file name for the saved data and click Save . Assigning a register add[...]

54 NetBotz Appliance User’s Guide Output control external port settings Select a device from the Output Contr o l Configuration window and click External Ports . T o modify devices connecte d to y our output control devic es: 1. Select the output control action to assign to the corresponding port from Relay Output T ype . Note: Output control act[...]

55 NetBotz Appliance User’s Guide The following output control ac tions are available when the output control device is wired between the NC (Normally Closed) and COM terminals on the appliance: 2. In the Port Label field, type a label to identify the device connected to the output control device port. 3. Click OK . Defining custom output action [...]

56 NetBotz Appliance User’s Guide c. Enter the appropriate values for the Button Relay action. d. Click OK to add this output action to the list of available output actions. • Switch Relay actions cause the rela y device to switch from its current state ( On or Off ) to its alternate state. Once switched, the relay rema ins in the new state unt[...]

57 NetBotz Appliance User’s Guide Output control sensor settings After you select an output control devi ce from the Ou tput Contr ol Configuration window and click Sensors , the Sensor Configuration window opens. Select a relay from th e Sensors list to display thresholds defined for th e selected sensor in the Thr esholds list. Sensor settings.[...]

58 NetBotz Appliance User’s Guide Periodic Report s Configure your appliance to generate sensor read ing reports and deliver th em on a user -specified schedule. These reports contain readin gs for all sensors connected to your applianc e. Double -click the Periodic Reports icon to open the Periodic Reports Configuration wind ow . This window dis[...]

59 NetBotz Appliance User’s Guide 3. T ype the ap propriate values in the fields . 4. By default, all Periodic Reports are generated according to the Interval you specify . Y ou c an specify that a Periodic Report be active on ly during specific time ranges. T o configure Advanced Scheduling: a. Click Advanced Scheduling... . b. By default, all t[...]

60 NetBotz Appliance User’s Guide Graph priority Limit the amou nt of sensor data included wi th the period ic report. Select one of the following settings: High: Only sensor data associated with physical sensors that are integrated with or connected to the appliance are included in the report. Sensor data associated with shared pods is not inclu[...]

61 NetBotz Appliance User’s Guide This window features Primary and Backup tabs, each of which has the same fields availa ble. The settings on the Primary tab are used by default for an y periodic FTP reports. The settings on the Backup tab are used if communication with the Primary server fails. 3. T ype the ap propriate values in the fields . 4.[...]

62 NetBotz Appliance User’s Guide This window features Primary and Backup tabs, each of which has the same fields available. The settings on the Primary tab are used by default for any peri odic HTTP reports. The settings on the Backup tab are used if communicatio n with the Primary server fails. 1. T ype the ap propriate values in the fields . 2[...]

63 NetBotz Appliance User’s Guide Unplugged alert severity . Select the severity to be applied to the reported alert from the list. This alert severity will be used if the Rack Access Po d is unplugged or no longer res ponding. Unplugged alert profile. Select the alert profile to use when th e Rack Access Pod is unplugged or no longer respon ding[...]

64 NetBotz Appliance User’s Guide Rack Access System Note: The Rack Access System ic on only appears when a R ack Access Pod 170 has be en connected to the appliance. The Rack Access System dialog allows administrato rs to control access to resources secured by Rack Access hardware. Proximity cards, traditional key access, and remote access th ro[...]

65 NetBotz Appliance User’s Guide Authorization card swipes. The re are two leve ls of authorization for cards in the Rack Access System. A Level One card does not require authoriz ation from anothe r card to access assigned doors. A Level T wo card has the “Requires authorization card swipe” checkbox selected. When a Level T wo card is swipe[...]

66 NetBotz Appliance User’s Guide T o assign a door to a card. 1. Select the card from the list of registered cards. 2. Select a door (or doors) in the list of available doors in the All A vailable Doors pane. Y ou can select all doors on an appliance by ri ght-clicking the appliance and selecting Select all doors from the menu. Y ou ca n also se[...]

67 NetBotz Appliance User’s Guide Adding an appliance Y ou can have multiple applia nces (with associated Rack Access Pods) listed in the All A vailable Doors pane. A maximum of five appliances can be listed in th e pane. When an appliance is added to the list, all of the registered cards on that ap pliance are added to the Registered Cards list.[...]

68 NetBotz Appliance User’s Guide Sensor Pods Use the information in this section to configure in tegrated sensor pods, NetBotz sensor p ods, Rack Access PX-HID, and any other non-camera device associated with the appliance. The maximum number of attached pods an ap pliance can manage depends on the appliance: T o co nfigure sensor pods: 1. For i[...]

69 NetBotz Appliance User’s Guide Settings Note: Fields displayed may vary depending o n the features of the selected device. Select a device from the Sensor Pods window and click Settings . 1. T ype a label for this device in the Label field. 2. Select options for Unplugged alert severity and Unplugged alert pr ofile . 3. T o enable alarm sounds[...]

70 NetBotz Appliance User’s Guide Thresholds. All sensors have a default threshold that is generated automatically by Advanced V iew . This threshold provides the typical threshold for the specific sensor type. Thresholds can be customized. Sensor thresholds are ex plained in detail in “Ad vanced V iew: Defining Thresh olds” on page 107. T o [...]

71 NetBotz Appliance User’s Guide T o ad d a cu st om senso r: 1. Click Add custom... . 2. Select the type of sensor you want to define and click OK . – Define the custom ana log sensor a. Select Analog (0-3.3V) or Analog (0-5.0V), click OK to open the Add Analog Sensor window . This window features the followin g fields and controls: b. Enter [...]

72 NetBotz Appliance User’s Guide – Define the custom dry contact sensor a. Select Dry Contact and click OK to display the Add Dry Contact Sensor window . This window features the followin g fields and controls: b. T ype in the appropriate values for the dry contact sensor hardware. c. When you have finished , click OK to add this sensor defin [...]

73 NetBotz Appliance User’s Guide – Define the custom 4-20mA sensor a. Select 4-20mA sensor and click OK to open the Add Custom 4-20mA Sensor window . This window features the followin g fields and controls: b. T ype i n the appro priate values fo r the analog sensor hard ware. c. Click OK to add this sensor definition to the list of available [...]

74 NetBotz Appliance User’s Guide Advanced V iew: Configuring Appliances The icons in the Applianc e Settings area of the Configuration view enable you to configure your appliance. Backup Use the Backup icon to save your appliance configuration to a password-protected, encrypted file. This backup file includes all of t he configuration settings f[...]

75 NetBotz Appliance User’s Guide Custom Audio Clip s Use the Custom Audio Clips icon to upload custom audio clips (in W A V or OGG format) to your appliance or to delete clips from the appliance. For more information about the Play Custom Audio alert action, see “Creating a play custom audio alert action” on page 1 14. Adding custom audio cl[...]

76 NetBotz Appliance User’s Guide DNS Use the Domain Name Server (DNS) icon to view or chan ge the domain name server settings and to enable and configure Dynamic DNS functionality . Double-click the DNS i con to open the DNS Settings window . This window consists of th e DNS pane an d the Dynamic DNS pane. Configuring DNS settings T o change the[...]

77 NetBotz Appliance User’s Guide E-mail Server Double-click the E-mail Server icon to open the E-Mail Server Configuration window . Configure the following fields and click OK . Click T est E-mail Server to test your e-mail server settings. All settings except From address to appear in appliance e-mails are available for both a primary e-mail se[...]

78 NetBotz Appliance User’s Guide Using an external storage syste m Note: Y ou cannot select the USB Drive option if no USB drive is connected to your applian ce. T o co nfigure your appl iance to use an External Storage System: 1. Click the External Stor age icon to open the E xternal S torag e window . 2. Click Add... to open the External S tor[...]

79 NetBotz Appliance User’s Guide T o co nfigure your applianc e to use a W indows Share: 1. Click the External Stor age icon to open the E xternal S torag e window . 2. Click Add... to open the External S torage Configura tion window . 3. Select Windows Shar e and click Ne xt . 4. Enter information in the following fields: 5. Click Next . 6. In [...]

80 NetBotz Appliance User’s Guide Using an NFS mount T o configure your appliance to use network- a ttached storage for exte nded s torage purposes: 1. Use the Backup icon to back up your applianc e configuration before us ing External Storage to configure the appliance to use a network file system (NFS) mount. 2. Click the External Stor age icon[...]

81 NetBotz Appliance User’s Guide Reclaiming external storage dat a External Storage data is stored in a top-level di rect ory on the remote server . The data is stored in a directory that is named using the MAC address of the appliance. For example, if your External Storage tar get NAS is Server1storage , you sp ecify a subdirectory of Headqu[...]

82 NetBotz Appliance User’s Guide IP Filter Overview Use the IP Filter icon to limit access to your appli a nce to users connecting from specified IP addresses or IP address ranges. By default, users from any IP address can attemp t to access your appliance. While access to the appliance is granted o nly when valid user accou nt name s and passwo[...]

83 NetBotz Appliance User’s Guide Filter fields Filter Action The Filter Action field can be set to Accept or Reject . This is the action that w ill be applied to network packets that meet the criteria specified in the filter. IP Address Specify either Include or Exclude . Include means the value as entered, while Exclude means all values EXCEPT [...]

84 NetBotz Appliance User’s Guide posted to a monitoring StruxureWa re Data Center Expert server. Configuring IP filters The IP filter has four behaviors when deali ng with incoming network packets: • If there are no filter entries, all packets are accepted by the appliance. • If there are filter entries, those f ilter entries are ev aluated [...]

85 NetBotz Appliance User’s Guide Example configurations Example 1: Allow default SNMP traffic from only 192. 168.20.21, and reject all other activity. Filter 1: To accept UDP protocol network packets from IP address 192.168.20 .21 on port 161. [Filter Action] Accept [IP Address] Include 192.168.20.21 [Protocol] Include UDP [Port] Include Filter [...]

86 NetBotz Appliance User’s Guide License Keys Use the License Keys icon to manage license key-enable d applications available on this appliance. A list of available applications appears in the License Keys window , indicating whether the application is enabled or not. If a license key is applied to an ava ilable function, the license key is disp[...]

87 NetBotz Appliance User’s Guide Y ou can configure the appliance to post log data to a remote Syslog server . When the Syslog functionality is enabled, all events stored in the Audit T rail are also forwarded to a remote Syslog host for logging to a user -s pecified Syslog facility . T o en able logging of even ts to a remote Syslog host: 1. In[...]

88 NetBotz Appliance User’s Guide The following controls and fields are displayed in the Edit Network Interface window: Field Descr iption Enable Interface Select to en able this network interface. Configure automatically via DHCP Configure the network interf ace to use a DHCP server on the network to obtain its IP address, subnet mask, and gatew[...]

89 NetBotz Appliance User’s Guide PPP/Modem Note: The PPP/Modem icon appears only when a supported modem has been connected to the appliance and configured using the Serial Devices icon. For more information on config uring serial devices, see “Serial Devices” on page 99. For more information abou t supported modems an d how they connect to t[...]

90 NetBotz Appliance User’s Guide The following contro ls appear in the Advanced tab: Use the St a t u s tab to vi ew the statu s of your PPP conn ectio n, or to requ est an immediate dial-out to establish a PPP connection if none exists. Click Request Immediate Dial-Out to establish a connection. Once initiated, the PPP connectio n stays active [...]

91 NetBotz Appliance User’s Guide Managing your appliance usi ng a dial-In PPP connection When dial-in support is enabled, the appliance pl aces the externa l modem in auto-answer mode. This allows you to initiate a dial-in co nnection to the appliance through the external modem. T o authenticate a PPP connection, yo u must provide a user ID and [...]

92 NetBotz Appliance User’s Guide Data to FTP Server notification method. If too ma ny notifications are delayed, some will not be sent. • Sensor Data Fails to Load: If the appliance is transmitting a larg e amount of data, attempts to load sensor data may fail. Once the load on the applianc e is reduced, the sensor data re-appears. Using SIM s[...]

93 NetBotz Appliance User’s Guide Pod, Pelco Camera, and Rack Access PX-HID Sharing Pod, Pelco Camera, and Rack Access PX-HID Sharin g lets you select a single appliance to monitor remote devices distributed thro ughout your network. W ith pod sharing, the app liance connects with and receives data—including se ns or data and camera images—di[...]

94 NetBotz Appliance User’s Guide The maximum number of shared pods that an app liance can manage depends on the app liance. Shared pods are designated using the Pod, Pelco Ca mera, and Rack Access PX-HID Sharing icon in the Appliance Settings area of the Configuration view. Once pods are shared, they appear in the Navigation pane, and icons appe[...]

95 NetBotz Appliance User’s Guide 5. Select the remote device that you just added from the Remote Devices list. A list of pods available for sharing appears in the A vailab le Pods list. 6. For each pod that you want to cent rally manage, select the pod fro m the A vailable Pods list (ignore any instances of Base Enclosure in the list) and then c[...]

96 NetBotz Appliance User’s Guide 5. Click the camera from the Remote Devices list. The list in the A vailable Pods area updates. 6. Select Click OK to close the Pod, Pelco Came ra, & Rack Access PX-H ID Sharing Configuration window. 7. The camera will now appear in the Navigation pane.the camera from the list of available pods, then click Sh[...]

97 NetBotz Appliance User’s Guide Proxy Use the Proxy icon to allow the appliance to use an HTTP , Socks V4, or V5 Proxy Server . When configured, the appliance uses the proxy server for all e-mail and HTTP Post communicat ions, all owing these communications to cross th e firewa ll. These settings apply on ly to communications from the appliance[...]

98 NetBotz Appliance User’s Guide Region Use the Region icon to specify the region in which th e appliance is us ed, configure the appliance clock to report time using a 12- or 24-hour cloc k, and contro l which languages are available for viewing in the W eb Client. Note: Region settings affect only the date an d time stamp displayed in image ca[...]

99 NetBotz Appliance User’s Guide Restore Use the Restore icon to resto re your appliance co nfig uratio n using a config uration file created using the Backup icon. For more information, see “Backup” on page 74. T o resto re your appliance configuration: 1. Double-click the Restore icon. 2. In the Backup file field, enter the name and fully [...]

100 NetBotz Appl iance User’s Gui de SMS Use the SMS (Short Messaging Service) icon to vi ew or change the SMS settings used by your appliance. For more information, see “Creating a send sh ort message e-mail alert action” on page 123. Note: This icon is available only if a modem that supports SMS messaging is installed in and configured for [...]

101 NetBotz Appl iance User’s Gui de The following controls an d data appear in the Advanced tab: SNMP Use the SNMP icon to view or ch ange the appliance SNMP settings. Caution: For Advanced Users Only! This is an advance d feature of NetBotz appliances. It is for use only by technically experienced user s, such as network administrators or netwo[...]

102 NetBotz Appl iance User’s Gui de The V e rs ion 3 pane contains the following fields: SSL Use the SSL icon to install an SSL cer tificate for use with SSL-encrypted communication between clients using Advanced V iew and the appliance. Paste your signed certificate data into the Install SSL certificate pane and click OK . If you received a Pri[...]

103 NetBotz Appl iance User’s Gui de Upgrade Use the Upgrade icon to check o r upgrade Advanced V iew an d BotzW are version installed on your appliance. Double-click the Upgrade icon to open the Appliance Upgrade window . The Current Ve r s i o n of BotzW a re is displayed. Click Check APC W ebsite to check for an updated version of Advanced V i[...]

104 NetBotz Appl iance User’s Gui de Note: The Application, Application (with Alert Update), and S e nsor (No Camera) privilege sets are only available with the purchase of th e Advanced Software Pack. They are standard on the NetBotz Rack Appliance 570 and 55 0. By default, your appliance comes p re- configured with two User accounts: • Guest:[...]

105 NetBotz Appl iance User’s Gui de T o delete a configured account, select the account from the Users pane and click Remove . Lost p assword recovery T o recover from a lost password: 1. Locate the reset switch on the appliance. 2. Using a thin wire such as a paperclip, press an d hold down the reset switch for ten seconds. This will cause the [...]

106 NetBotz Appl iance User’s Gui de W e b Server Use the W eb Server icon to view or change the HTTP and HTTPS IP ports through which the appliance W eb server communicates. Double-click the W eb Server icon to open the W eb Server Configuration window . Basic T ab The Basic tab controls the IP por ts used with HTTP an d HTTPS connections to the[...]

107 NetBotz Appl iance User’s Gui de Advanced V iew: Defining Thresholds The appliance uses analog sensors and state sens ors. Analog sensors report sensor readings as a value within a range of potential values defined by a mi nimum and maximum value, such as temperature or humidity readings. If the value report ed by a sensor exceeds the specifi[...]

108 NetBotz Appl iance User’s Gui de 8. Check Enabled to enable the threshold. If this checkbox is not chec ked, the alert threshold is saved but is not active. 9. In Threshold-Specific Addresses , click Add... to enter the e-mail addresses of personnel to whom e-mail alert notifications should be sent if this threshold generates an alert condit [...]

109 NetBotz Appl iance User’s Gui de Defining S t ate Thresholds T o define a th reshold: 1. Double-click the Camera Pods, Sens or Pods, or Scanned Devices icon. 2. Click Sensors... to open th e Sensor Configuration window . 3. T o define a threshold, select a sensor from the Sensors list. Defined thresholds for the sensor , if any , appear in th[...]

110 NetBotz Appl iance User’s Gui de f. Unscheduled Remote Ac cess Threshold - This is only available for Lock sensors and is not enabled by default. If a lo ck is opened with a remote command issued fro m Advanced V iew or the W eb Client, an alert is generate d. In order to allow remote access without generating an alert, you will need to modif[...]

111 NetBotz Appl iance User’s Gui de Advanced Threshold Settings All Advanced threshold settin gs are optional. From the Advanced tab in the Add Threshold window: 1. In Return T o Normal Delay , specify the number of seconds that must pass after this threshold returns to normal before the threshold state is considered normal. The default value is[...]

112 NetBotz Appl iance User’s Gui de Advanced V iew: Creating Alert Actions The information that must be provided for an Alert Action depends on which alert notification method you have selected. The following aler t notification methods are available: • Activate Button Output • Call W eb Services Alert Receiver • Play Audio Alert • Play [...]

113 NetBotz Appl iance User’s Gui de Creating an activate button output alert action T o cr eate an Activate Button Output alert notification method: 1. Double-click the Alert Actions icon. 2. Click Add... to open the Add Alert Action window . 3. Select Activate Button Output and click OK . 4. Enter a name for this alert action in Alert action na[...]

114 NetBotz Appl iance User’s Gui de 6. Check the alert Severities that apply to buttons to be activated. 7. Select an Output Device to play the audio alerts. Any camera pod s connected to your appli ance can be selected. 8. Select an Output V olume for the audio alert. By default, au dio alerts are pla yed at 75% of the output device maximum v o[...]

115 NetBotz Appl iance User’s Gui de Creating a send custom HTTP GET alert action T o cr eate an Alert Action to use Se nd Custom HTTP GET alert notification: 1. Double-click the Alert Actions icon. 2. Click Add... to open the Add Alert Action window . 3. Select Send Custom HTTP GET and click OK . 4. Enter a name for this alert action in the Aler[...]

116 NetBotz Appl iance User’s Gui de Example t arget URLs. When creating a Send Custom HTTP GET alert action, a data handling application such as CGI script, ASP script, or servle t, for example, must be invoked on the W eb host invoked in the T ar g et URL, and data must be passed to the application in the proper format. The content of the T ar [...]

117 NetBotz Appl iance User’s Gui de Creating a send custom text file to FTP server alert action T o cr eate an Alert Action to use Send Custom T e xt File to FTP Server alert notification method: 1. Double-click the Alert Actions icon. 2. Click Add... to open the Add Alert Action window . 3. Select Send Custom T ext File to FTP Server and click [...]

118 NetBotz Appl iance User’s Gui de Creating a send data to FTP se rv er alert action T o cr eate an Alert Action to use the Se nd Data to FTP Server alert noti fication: 1. Double-click the Alert Actions icon. 2. Click Add... to open the Add Alert Action window . 3. Select Send Data to FTP Server and click OK . 4. Enter a name for this alert ac[...]

119 NetBotz Appl iance User’s Gui de – T ype the Base Filename for storing the data on the FTP server . The alert data is stored in a file with this name, followed by the .nbalert.xml file extension. Pictures from alerts are s tored in files with this name, followed by the . n .jpg file extension, where n is the picture number (for example: 1, [...]

120 NetBotz Appl iance User’s Gui de Creating a send e-mail alert action T o cr eate an Alert Action to use Send E-Mail alert notification: 1. Double-click the Alert Actions icon. 2. Click Add... to open the Add Alert Action window . 3. Select Send E-mail and click OK . 4. Enter a name for this alert action in the Alert action name field. 5. In M[...]

121 NetBotz Appl iance User’s Gui de 14. If you do not want e-mail notifications sent when sens or readings return to a normal state, select the Advanced tab and check Do Not Send Return-T o-Normal Messages . 15. T o include only the header in formation necessary to ensure deliv ery of the e-mail message, se lect the Advanced tab and check Minimi[...]

122 NetBotz Appl iance User’s Gui de Creating a send HTTP post alert action T o cr eate an Alert Action to use Send HTTP Post alert notification: 1. Double-click the Alert Actions icon. 2. Click Add... to open the Add Alert Action window . 3. Select Send HTTP Post and click OK . 4. Enter a name for this alert action in the Alert action name field[...]

123 NetBotz Appl iance User’s Gui de Creating a send short mes sage e-mail alert action T o cr eate an Alert Action to use Send Short Message E-Mail alert notification: 1. Double-click the Alert Actions icon. 2. Click Add... to open the Add Alert Action window . 3. Select Send Short Message E-Mail and click OK . 4. Enter a name for this alert act[...]

124 NetBotz Appl iance User’s Gui de 8. In the Advanced tab: a. If you do not wan t e-mail notifica tions sent when sensor readings return to a normal state, check Do Not Send Return-T o-Normal Messages . b. T o include only the header information necessary to ensure delivery of the e-mail messa ge, check Minim ize Head er Usage . c. Specify a Me[...]

125 NetBotz Appl iance User’s Gui de Creating a send SNMP v3 inform alert ac tion T o cr eate an Alert Action to use Send SNMP v3 Inform alert notification: 1. Double-click the Alert Actions icon. 2. Click Add... to open the Add Alert Action window . 3. Select Send SNMP v3 Inform and click OK . 4. Enter a name for this alert action in Alert actio[...]

126 NetBotz Appl iance User’s Gui de 6. Check the alert Severities that apply to buttons to be activated. 7. In the Basic tab: a. Click Add... , enter an E-mail or SMS address to wh ich the alert notification will be sent, select the language and territory using the Locales drop-down l ist, then click OK . b. Check Include Addresses fr om Thresho[...]

127 NetBotz Appl iance User’s Gui de Creating a set beacon output state alert action T o cr eate an Alert Action to use Set Beacon Output S tate alert notification: 1. Double-click the Alert Actions icon to open the Alert Action window . 2. Click Add to open the Select Notification Method window . 3. Select Set Beacon Output S tate and click OK .[...]

128 NetBotz Appl iance User’s Gui de Creating a set output switch 1 or output switch 2 alert action T o cr eate an Alert Action to use Set Output Switch 1 or Set Output Sw itch 2 alert notification: 1. Double-click the Alert Actions icon to open the Alert Action window . 2. Click Add to open the Select Notification Method window . 3. Select Set O[...]

129 NetBotz Appl iance User’s Gui de Creating a set switch output st ate alert action T o cr eate an Alert Action to use the Set Switch Output S tate alert notification: 1. Double-click the Alert Actions icon to open the Alert Action window . 2. Click Add to open the Select Notification Method window . 3. Select Set Switch Output S tate and click[...]

130 NetBotz Appl iance User’s Gui de Creating a set outlet state alert action T o cr eate an Alert Action to use the Set Outlet S tate alert notification: 1. Double-click the Alert Actions icon to open the Alert Action window . 2. Click Add to open the Select Notification Method window . 3. Select Set Outlet S tate and click OK . 4. Enter a name [...]

131 NetBotz Appl iance User’s Gui de Creating a set lock output st ate alert action T o cr eate an Alert Action to use the Set Lock Output S tate alert notification: 1. Double-click the Alert Actions icon to open the Alert Action window . 2. Click Add to open the Select Notification Method window . 3. Select Set Lock Output S tate and click OK . [...]

132 NetBotz Appl iance User’s Gui de Creating a set reader output state alert action T o cr eate an Alert Action to use the Se t Reader Output State alert notification: 1. Double-click the Alert Actions icon to open the Alert Action window . 2. Click Add to open the Select Notification Method window . 3. Select Set Reader Output S tate and click [...]

133 NetBotz Appl iance User’s Gui de BotzW are Macros This appendix defines the macros sup ported by BotzW are. Note: Macros are case-sensitive and mu st be entered exactly as shown. Appliance Macros The following macros are supported for a ttribut es that support Ap pliance macros: Location Macros The following macros are supported for a ttribut[...]

134 NetBotz Appl iance User’s Gui de ${ROOM} The room (specified in the Location sett ings) for the appliance. C-100 ${ROOMROW} The row within th e room (specified in the Location settings) for the appliance. AA ${ROOMCOL} The column within the room (specified in the Location settings) for the appliance. 25 ${HEIGHT} The height above the floor (s[...]

135 NetBotz Appl iance User’s Gui de Alert Macros Alert macros access attributes particular to the alert being processed at the time the macros are resolved. The following macros are supported for attribut es that support Al ert macros: Macro Definitio n Example ${SENSORLUID} The locally uni que ID of the sensor generating the alert. TEMP1 ${SENS[...]

136 NetBotz Appl iance User’s Gui de ${ALER T_LEVEL} The name of the specific alert sequence that caused the alert to be generated. Corresponds with the Label value of the alert sequence. First Alert Level, Second Alert Level ${CURRENT_ALER T_NUM} The number of times the alert sequence repeated, from 0 up to the Repeats value for the alert sequen[...]

137 NetBotz Appl iance User’s Gui de Overloaded Appliances: Symptoms and Solutions Symptoms Some symptoms of an overload e d or busy appliance include: • HTTP time-out errors that oc cur while submitting configuratio n updates in Advanc ed V iew . • A significant delay between the time at which the alert conditio n occurred and the time at wh[...]

138 NetBotz Appl iance User’s Gui de Solutions If your appliance has become overloa ded, the following configuration ad justments will help alleviate the load on the appliance: • If you are using the Scanned Devices fu nctionality , increase the scan interval. For information on the Scanned Devices fu nctionality , see “Scanned Devices” on [...]

139 NetBotz Appl iance User’s Gui de • W ireless mode or SSL mode consumes more processing power and causes image captures or interactive viewing of camera images to ha ve an even greater affect on performance. V erify tha t the appliance is configured to generate alert st ates and send alert notifications as efficiently as possible. • When v[...]

140 NetBotz Appl iance User’s Gui de V erifying Signed M-JPEG A VI Files Schneider Electric has included a simple command line uti lity that lets you verify that digitally signed M-JPEG files have not been tampered with since they were generated by your NetBot z appliance. This command line utility , A VIVRFY .BA T , is automatically installed al[...]

Radio Frequency Interference Changes or modifications to this unit not expressly appr oved by the par ty responsible for compliance could void the user’ s au thority to operate this equipment. USA — FCC This equipment has been tested and found to comp ly with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These l[...]

2/2013 990-3288E APC W orldwide Customer Support Customer support for this or any other APC product is available in any of the following ways: • V isit the APC W eb site to acce ss documents in the APC Knowledg e Base and to submit customer support requests. – www .apc.com (Corporate Headquarters) Connect to localized APC W eb sites for specifi[...]