APC SUA500PDR manual

Mou nt the UPS on D IN R ail This unit is designed to m ount on a heavy duty DI N rail or o n the back p anel of an e nclosure. Fo r details on DIN rail installatio n refe r to the DIN rail installation guide included in the DIN rail package. The DIN rail kit is not included . When mountin g on the back panel of an enclosure , select screws that ar[...]

2 Battery Ins tallation The UPS batt ery is shipp ed in a sep arate carton. Refer to the installation guide includ ed with the r eplacemen t battery for installation instructions . Front Pane l Conne ct Po wer and Equi pme nt to the U PS Hardwiring should be performed by a qualifi ed electric ian. Use appropriate size wires. 1. The UPS feat ures a [...]

3 Connec tors Communic ation Port Contact Closure Port Output Con tact Ratings: Emerg enc y Pow er O ff The emergency power off (EPO) feature is user config urable. EPO provides im mediate de- energizing of connected eq uipment fro m a remote lo cation, wi thout switchin g to batter y operation . Use a norm ally-open co ntact to conne ct the EPO CO[...]

4 Operation Oper ation UPS Displa y Panel Displ ay Pa nel I ndic ators and Func tion B utto ns Indicator LED Indicator Title Description On-Line The UPS is supplying utility power to the connected equipment (see T r oubleshooting ). A VR T rim The UPS is compensating for a high utility voltage (see T r oubleshooting ). A VR Boost The UPS is compens[...]

5 Operation Diagnostic Utility V oltage The UPS has a diagnostic feature that indicates the utili ty voltage. The UPS starts a self-test as part of this procedure. The self-test does not affect the voltage display . Press and hold the T est button to view the utility voltage bar graph indicator . After a few seconds, this five-LED Battery Charge in[...]

6 User Configurable Items User C onf igurab le It ems UPS se ttin gs Settings are adjusted thr ough Power Chute  software or optiona l Network Ma nagement Card. Function Facto ry Default User Select able Choices Descript ion Automatic Self-T est Every 14 day s (336 hours) • Every 7 days (168 hours) • On start up only • No self-test Set the[...]

7 User Configurable Items Low Battery W arning 2 minutes 2, 5, 8, 1 1, 14, 17, 20, 23 minutes PowerChute software interface provides automatic, unattended shutdown when approximately two minutes of battery operated run time remains. The low-battery warning beeps are continuous when two minutes of run time remain. Change the low battery warning in t[...]

8 Storage, Maintenance, Transport S tora ge, Ma int enanc e, T r ansp ort Storage Store the UPS covered in a cool, d ry locatio n with the batt eries fully charged. At 5° to 86 ° F (–15° to 3 0° C), charge the U PS battery ev ery six mo nths. At 86° to 113° F (30° to 45° C ), charge the UPS battery every three month s. Replac ing the B at[...]

9 Troubleshooting T roub lesho oting Use this char t to solve m inor installati on and oper ation proble ms. Problem and/or Possible Cause Solution UPS will not turn on The battery is not connected properly . Check that the battery connector is fully engaged. button not pushed. Press the T est button once to power-up the UPS and connected equipment[...]

10 Troubleshooting All LEDs are off and the UPS is wir ed to input utility power The UPS is shut down or the battery is discharged from an extended outage. None: The UPS will restart automatically when utility power is restored and the battery has a sufficient char ge. The Overload LED is illuminated and the UPS emits a sustained alarm tone The UPS[...]

11 Troubleshooting There is no utility power There is n o utility power and the UPS i s off Use the cold start feature to supply power to the connected equipment from the UPS battery(s). Press and hold the T est button. The unit will emit two beeps, one short beep and one long beep. Release the button during the second beep. UPS operates on battery[...]

12 Service Servic e If the unit re quires service , do not re turn it to the d ealer . Follow thes e steps: 1. Review the T roubleshooting section of the manual to eliminate common prob lems. 2. If the problem persists, contact APC Customer Support throu gh the APC W eb site , www .apc.com . a. Note the model number and serial number and the d ate [...]

13 Two-Year Factory Warranty T wo-Y e ar Factory W ar ranty This warranty applies only to the products you purchase for your use in accordance with this manual. T erms of warranty APC warrants its products to be free from defects in materials and workmanship for a period of two years from t he date of purchase. APC will repair or replace defective [...]

© 201 1 APC by Schneider Electric. APC, the APC logo, Smart-UPS and Pow erChute are owned by Schneider Electric Industries S.A.S., American Power Conversion Corporation, or their affiliated companies. All other trademarks are property of their respective owners. 990-4412 06/2011[...]