Aspire Digital 2020 manual

Aspire 2010 Aspire 2020 Service Guide PRINTED IN T AIW AN NOTE: This is Aspire 2000 extension model. Plea se refer to Aspire 2000 Service CD( P/N: VD.A20V5.001 ) for the disassemb le mpeg file. Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the updates ma de on Aspire 2010/2020 service guide. D ate Chapter Up dates[...]

III Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into a ny language or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance product com[...]

VII T able of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Board Layout . . . . . . . . . . . . . . . . . . . . . . [...]

VIII T able of Contents Disassemble the Main Unit(Touch pad, Bluetooth and LCM Board) . . . . . . . . . . 65 Disassemble the Main Unit(Spea kers, Fan, Th ermal and CPU) . . . . . . . . . . . . 66 Disassemble the Main Unit(VGA, Card Reader , Sub-Woofer and M/B) . . . . . . . 67 Disassemble the LCD Module . . . . . . . . . . . . . . . . . . . . . . .[...]

Chapter 1 1 Features This computer was designed with the user in mind . Here are just a few of its many features: Performance T Intel ® Pentiu m M processor at 1.4~ 1.8 GMHz or higher with uPGA478 socket T Intel 855GME + Intel ICH4-M T 1MB L2 cache or 2MB L2 cache, 400MHz FSB, supporting Enhanced Intel SpeedS tep ® technology T 30GB and up Enhanc[...]

2 Chapter 1 T 1920x1200: 100/85/80/7 5/72/60 Hz T 1600x1200:120/100/92/85/76 /7 5/72/70/66/65/60/58/52 Hz T 1280x1024: 160/120/1 00/90/85/75/7 4/72/70/60 Hz T 1280x768: 85/75/6 0/56 Hz T 1024x768: 200/160/150/140/12 0/ 100/90/85/7 5/72/70/60 Hz T 800x600: 200/160/140/1 20/100/90/85/75/72/70 /60/56 Hz Multimedia T Built-in optical drive (Tray loadin[...]

Chapter 1 3 Graphics T Intel ® 855 GME integrated 3D AG P graphics featuring Intel ® Extreme Graphics 2 technolog y and up to 64MB of video memory (for model with UMA only) T A TI Radeon 9700 with 6 4MB DDR VGA Memo ry (for model with Discrete VGA onl y) T AT I M O B I L I T Y TM RADEON TM 9700 with 128MB of external DDR vide o RAM, supporting Mi[...]

4 Chapter 1 System Block Diagram[...]

Chapter 1 5 Board Layout Top View Rear View[...]

6 Chapter 1 Item Description Item Description JP1 RJ1 1/RJ45 Connector JP20 Int. K/B Connector JP2 CRT Connector JP21 Bluetooth Connector JP3 Printer Connector JP22 DDR SODIMM Socket JP4 TV -Out Connecto r JP23 ODD Connector JP5 USB Connector JP24 T/P Board Connector JP6 USB Connector JP25 HDD Connector JP7 USB Connector JP27 MINIPCI Connector JP8 [...]

Chapter 1 7 Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Aspire 2010 Open View # Item Description 1 Screen Wide screen display provides visual output. 2 Power Button Turns the computer on or off 3 Launch Keys Buttons that can be programmed to start frequently used applic atoin[...]

8 Chapter 1 Aspire 2010 Front Panel # Icon Item Description 1 Headphone-in Jack Connects headphones for audio output. 2 Microphone-in Jack Connects an external microphone for audio input 3 4 in 1 Card Reader Supports: T Memory S tick T MultiMed iaCard T SecureDigital T SmartMedia 4 Latch Locks and releases the lid 5 Bluetooth Button S tarts Bluetoo[...]

Chapter 1 9 Aspire 2010 Top Pane l # Item Description 1 Built-in Micro phone For recording audio on th e computer 2 S tatus Indicato r LEDs that turn on and off to show the system status[...]

10 Chapter 1 Aspire 2010 Left Panel # Item Description 1 PC Card Slot T ype II PC card slot, supports PCMCIA or CardBus 2 PC card eje ct button Press the eject button to remove a PC card from the PC card slot 3 LED Indicator Lights up when the opti cal drive in active 4 Eject Button Ejects optical drive tray 5 Emergency eject hole Ejects optical dr[...]

Chapter 1 11 Aspire 2010 Right P anel # Item Description 1 Infrared Port Interfaces with infrar ed devices (e.g., infrared printer , IR-aware computer) 2 DC-in Jack Connect the AC adapter 3 Kensington lock slot For attaching a security connector . 4 V entilati on Hole Enables the comput er to stay cool, even after prolonged use.[...]

12 Chapter 1 Aspire 2010 Rear Pa nel # Icon Item Description 1 S-Video Connects to a television or display device with S- video input. 2 External display port Connects an external (VGA) disp lay monitor . 3,4,8 USB Ports Three USB2.0 ports for connecting USB devices. 5 Network Jack Connects the comput er to an Ethernet 10/100-based network. 6 Modem[...]

Chapter 1 13 Aspire 2010 Bottom View # Item Description 1 Mini-PCI Slot Slot for adding mini-PCI cards 2 Hard Disk Bay Removable cov er provides access to th e computer’s hard drive. 3 Memory Compartment Removable cover p rovides access to the memory slots for upgrading the computer ’s memory . 4 Battery Release Latch Unlatches the battery to r[...]

14 Chapter 1 Aspire 2020 Open View # Item Description 1 Screen Wide screen displa y provides visual output 2 Power Button T urns the computer on or off 3 Launch Keys Buttons that can be programmed to start frequently used applications 4 S tereo Speakers Produce stereo sound 5 T ouchpad T ouch sensitive pad that functions like a computer mouse 6 Cli[...]

Chapter 1 15 Aspire 2020 Front View # Icon Item Description 1 Headphone-in Jack Connects headphones for au dio output 2 Microphone-in Jack Connects an external microphone for audio input 3 4 in 1 Card Reader Supports: T MemoryS tick T MulitMedi aCard T SecureDigital T SmartMedia 4 Latch Locks and release the lid 5 Bluetooth Button Enables Bluetooth[...]

16 Chapter 1 Aspire 2020 Top View # Item Description 1 Built-In Microphone For reco rding audio on the computer 2 S tatus Indicator L EDs that turn on and off to show system status 3 Arcade Button Multimedia button 4 Console display Media status display 5 S top S top th e Arcade application 6 Media Controls Multimedia Button[...]

Chapter 1 17 Asipre 2020 Left View # Item Description 1 PC card slot T ype II PC card supports PCMCIA or CardBus 2 PC card eject button Press the eject button to remove a PC card from the PC card slot 3 Eject button Ejects optical disc 4 Slot-loading Optica l Support an optical disc[...]

18 Chapter 1 Aspire 2020 Right View # Item Description 1 Infrared Port Interfaces with infrared devices(e.g. infrared printer , IR. aware computer , etc..) 2 DC-in Jack Connect the AC power adapter 3 Kensingtone lock slot For attaching a security device 4 V entilation slot Enables the computer to stay cool, even after prolonged use[...]

Chapter 1 19 Aspire 2020 Rear View # Icon Item Description 1 S-Video Connects to a television or display device with S- video input. 2 External display port Connects an external (VGA) display monitor . 3,4,8 USB Ports Three USB2.0 ports for connecting USB devices. 5 Network Jack Conne cts the com puter to an Ethernet 10/100- based network. 6 Modem [...]

20 Chapter 1 Aspire 2020 Bottom V iew # Item Description 1 Mini-PCI Slot Slot for adding mini-PCI slot 2 Hard Disk Bay Removable cover pr ovides access to the computer ’s hard disk drive 3 Memory Compartment Removable cover provides access to the memory slots for upgrading the computer ’s memory 4 Battery Release Latch Unlatches th e battery to[...]

Chapter 1 21 Indicators Y our computer provides an array of three indica to rs located above the keyboard, in addition to four indicators positioned at the front of the palm rest area. These indicato rs show the status of the computer and its componetns. Aspire 2010 Aspire 2020 The three indicators located abo ve the keyboard provide the follow ing[...]

22 Chapter 1 The four indicators locate d at the front of the unit provide the followi ng status information: Icon Item Description Power mode T Off --System Off T Green -- System On T Orange -- System in standby mode (S3 state) T Orange Flashi ng --System Entering hibernation mode (S4 state) until process complete T Readable when LCD lid closed Me[...]

Chapter 1 23 Keyboard The keyboard fea tures full-size ke ys with an emb edded keypad, separated cursor keys, two Windows keys, and twelve func tion keys (hot keys). Special keys Lock keys Aspire 2010 Aspire 2020 The computer features three lock keys, each with its own status indicator light. NOTE: Scroll Lock doesn’t work in all application s. T[...]

24 Chapter 1 Embedded Keypad The embedded keypad functions like a desktop numeric keypad. It is indicated by small blue numbers and on the applicable ke ys. T o use the the embedded numeric keys, toggle the Num Lock on by pressing the Fn + F1 1 keys simultaneously . With the embedded keypad turned on, the follo wing actions are possible: Desired Ac[...]

Chapter 1 25 Hotkeys Using the Fn key with a nother key creates a hot key , providi ng a quick and convenient meth od for controlling various functions. T o use a hot key , first hold down the Fn key . Next, pr ess the second key in combination. Finall y , release both keys. Aspire 2010[...]

26 Chapter 1 Y our computer provides the following hot keys: NOTE: When activati ng hotkeys, press and hold the Fn key before pressing the other key in the hotke y combination. Hot Key Functio n Description Fn+F1 Hot key help This key will cause a help message to appear on the display device that de scribes the definition and functionality of the u[...]

Chapter 1 27 Aspire 2020 Y our computer provides the following hot keys: NOTE: When activati ng hotkeys, press and hold the Fn key before pressing the other key in the hotke y combination. Hot Key Functio n Description Fn+F1 Hot key help This key will cause a help message to appear on the display device that de scribes the definition and functional[...]

28 Chapter 1 Windows Keys The keyboard features two keys that perform Win dows-specific functions. Key Description Windows logo key Pressed alone, this key ha s the same ef fect as clicking on the Windows S tart button; it launches the St art menu. It can also be used with other keys to prov ide a variety of functions: + T ab (Activates the next T [...]

Chapter 1 29 Euro key Y our computer supports the new Euro currency character . First, hold down the Alt Gr key , and then press the Euro key .[...]

30 Chapter 1 Touchpad The build-in touchpad is a PS/2 compatible pointing device that sense s movement on its surface. The cursor responds to your finger movemen ts on the to uchpad. In addition, the two click buttons provide the same functional ity as a comput er mouse, while the scroll key enabl es easy up and down scrolling in documents and web [...]

Chapter 1 31 NOTE: Keep your fingers, as well as the surface of the t ouchpad dry and clean. The t ouchpad is sensitive to your finger movements: the lighter the touch, th e better the response. T apping hard wi ll not increase the touchpad’ s responsiveness. Drag Click and hold. Then slide your finger across the touchp ad to drag the cursor over[...]

32 Chapter 1 Launch Keys Located at the top of the keyboard are four buttons, in addition to the power button. T hese buttons are called launch keys. They are designed as key 1, key 2, key 3 and key 4, from ri ght to left. By default, key 1 is used to launch the emai l application and key 2 is used to launch the Internet browser . Key 3 and key 4 s[...]

Chapter 1 33 Hardware Specifications and Configurations Processor Item Specification CPU type Intel ® Centrino TM mobile Pentium M processor at 1.4~ 1.8 GHz CPU package uFCPGA p ackage CPU core voltage Support automati c selection of power supply vo ltage CPU I/O voltage 1.05V BIOS Item Specification BIOS vendor Insyde BIOS V ersion Insyde MobileP[...]

34 Chapter 1 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. . . Memory Combinations Slot 1 Slot 2 T o tal Memory 256/512MB 0 MB 256MB/512MB 256/512MB 256MB 512MB/768MB 256/512MB 512MB 768MB/1024MB LAN Interface Item Specification Supports LAN protocol 10/100 Mb[...]

Chapter 1 35 Optical Drive Interface Item Specification V endor & model name Panasonic Model Aspire 2010 Aspire 20 20 Optical Media Drive DVD/CD-RW combo drive DVD Dual Drive DVD-Super Multi Drive DVD/CD-RW Combo Drive Disc Performance compatibility Optical Drive Options: T DVD/CD-RW combo drive T Read: 8X DV D-ROM, 24X CD-ROM T Write: 24X CD-R[...]

36 Chapter 1 Loading mechanism Load: Th e disc can be loaded se mi-automaticall y ( T o load the disc in the drive, it is needed to push the disc ma nually) Unload: The disc can be unloa ded automatica lly by motor powered mechanism. The disc unloading can b e operated by the Eje ct button or Eject Command through the IDE interface. Power Requireme[...]

Chapter 1 37 Parallel port function control Enable/Disable/Auto (BIOS or operating system chooses configuration) by BIOS setup Note: Depending on yo ur operating system, disabling an unused device may help free systen re sources for other devices . Supports ECP/EPP/Bi-directional (PS/2 compatible) Y es (set by BIOS setup) Note: When Mode is selecte[...]

38 Chapter 1 LCD Inverter Specification Keyboard Item S pecification Keyboard controller ENE KB910 Keyboard vendor & model name S tandard keyboard w/o launch button embeded T otal number of keypads 84/85/88 keys with 10 1/102 key emulati on inverted “T” cursor layout ; 3mm(minimum) key travel Windows logo key Y es Internal & external ke[...]

Chapter 1 39 Suspend/S tandby control Y es Y es Y es Y es Electrical S pecification Supply voltage for LCD display (V) 3.3 3.3 3.3 3.3 Supply voltage for LCD backlight (Vrms) 690 690 690 690 AC Adapter Item S pecification V endor & mo del name Delta ADP-65DB Liteon P A-1650-02CR Input Requirements Maximum input current (A, @100V ac, full load) [...]

40 Chapter 1 Power Management ACPI Mode Power Management Mech. Off (G3) All devices in the system are turned of f completely . Soft Of f (G2/S5) OS initiated shutdown. All devices in the system are turned off completely . Working (G0/S0) Individual devices such as the CPU and hard disk may be power managed in this state. Sleeping S tate (S3) CPU Po[...]

Chapter 1 41 Material Recycle plastic PC+ABS 94V0 Indicators Power , Media activity , Battery charge, Wireless/Blu etooth communication, Caps lock, Pad lock, Num lock and Scroll lock indicators Switch Power switch Lid switch T ouch pad Left/Right Mechanical Specification Item S pecification[...]

Chapter 2 42 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly confi gured and optim ized, and you do not need to run this utility . However , if you encounter confi guration problems, you may need to run Setup. Please a[...]

43 Chapter 2 Parameter Description Product Name This field will show prod uct name. Manufacture Name This fi eld will show manufacturer name . System BIOS V ersion This field re ports the BIOS ver sion of system. VGA BIOS V ersion This field report s the VGA version of the system. Hard Disk Mode Name This item will show the size of HDD installed on[...]

Chapter 2 44 Memory Parameter Description Base This field reports the base memory size of system. Extended This field reports the extended memory size of the system. VGA BIOS V ersion This field report s the VGA BIOS version of system.[...]

45 Chapter 2 Main This menu provides you th e information of the system. Parameter Description Date and T ime The h ours are displayed with 24 hours format. The values set in these two field s take ef fect immediately . Quiet Boot Customer Logo display will be shown during POST when it is selected. LCD Auto DIM When this is selected, brightness of [...]

Chapter 2 46 Quiet Boot Custormer Logo display will be shown during POST when it is sele ctd. F12 Boot Menu When this is sel ected, users can modify device boot priori ty by pressing F12 key during POST . When thi s is not selected, device boot pr iority will not be adjustable during POST . Default is disabled. Insyde Softwar e SCU May 20, 2003 5:4[...]

47 Chapter 2 LCD Auto DIM When this is sel ected, brightness of the LCD will be reducted for power savind when adaptor has been removed from the system. When this is n ot selected, brightness of the LCD will remain the same after adaptor has been remove d from the system. Network Boot When this is se lected, Boot from LAN feature is enabl ed. When [...]

Chapter 2 48 Advanced The Advanced screen contains parameters in volving your hardware devices. It also pro vides advanced settings of the system. FIR Ports Configure the system’s infrared port using options: Disabled a nd Enabled. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter[...]

49 Chapter 2 LPT Port Configure the system’s parallel port using options: Disabled an d Enabled. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Description Option Port Address Set s the base I/O address for the parallel port. When Mode is se lected as EPP mode, “3BC[...]

Chapter 2 50 Legacy USB Support Option Description Disabled Disable support for Legacy Universa l Serial Bus Enabled Enable support for Leg acy Universal Serial Bus. gy Insyde Software SCU May 20, 2003 5:40:09 Main Advanced Security Boot Exit Infrared Ports(FIR) Parallel Port(LPT) ԩ Legacy USB ( ) DMA1 Legacy USB keyboard Floppy Disk USB Mouse S[...]

51 Chapter 2 Security The Security screen contains parameters that he lp safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Set Supervisor/User Password If password on boot is required, the passwor d must be set ot[...]

Chapter 2 52 Lock Hard Disk Drive This feature is available to user when Supervisor password is set. Password can be written on HD D only when Supervisor password or user password is set and password onHDD is set to enabled. Supervisor Password is written to HDD when only Supervisor password is being set. User password is written to HDD when both p[...]

53 Chapter 2 Boot This menu allows the user to decide the order of boot device s to load the operating system. Boo table devices includes the di stette drive in mod ule bay , the onboard hard disk drive and the CD-ROM in module bay and onboard LAN device. . Insyde Software SCU May 20, 2003 5:40:09 Main Advanced Security Boot Exit Boot Device ------[...]

Chapter 2 54 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Allows the user to save changes to CMOS and reboot the system. Exit Discarding Changes Allows the user Discards changes made an[...]

55 Chapter 2 Exit Discarding Changes Exit without saving current settings. Load Setup Default Load manufacture default settings. Insyde Software SCU May 20, 2003 5:40:09 Main Advanced Security Boot Exit Exit S a ving Changes --------------Exit Discarding Changes------------ Exit Discarding Changes Press <OK> to Exit the SCU. L o ad Setup Defa[...]

Chapter 2 56 Discard Changes Restore current settings to original settings. Insyde Software SCU May 20, 2003 5:40:09 Main Advanced Security Boot Exit Exit S a ving Changes ----------------Discard Changes-------------------- Exit D i scarding Changes Do you wish to restor e the current setup L o ad Setup Default to the original custom values? Discar[...]

57 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Flash utility to updat e th e system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should crea[...]

Chapter 3 Aspire 2010/2020 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troub leshooting. T o disassembl e the computer , you need the follow ing tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T small Philips screwdriver T flat head screwdri[...]

59 Chapter 3 General Information Before You Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack.[...]

Chapter 3 Aspire 2010/2020 Disassembly Procedure Flowchart[...]

61 Chapter 3 Item Description A M2.5x5 M2.0x4 B M2.5x3 C M2.5x4 D M2.5x10 M2.5x4 E M2.5x14 F M2.0x4 G M2.5x4 H M2.5x14 I M2.5x10 J M2.5x5 K M3.0x3 L M2.0x3 M2 . 5 x 4 N M2.5x4 O M2.5x5 P M2.5x4[...]

Chapter 3 Aspire 2010/2020 Aspire 2010/2020 Disassembly Procedure This section will guide you how to disassemble the system when y ou need to perform system service. Please also refer to the disassembly video, if availabled. CAUTION: Before you proceed,make sure you have turned off the system and all peripherals connected. Disassemble the Battery a[...]

63 Chapter 3 Disassemble the Middle Cover Board 1. Remove the one screw . 2. Detach the middle cover from the unit with the flat screw driver . 3. Disconnect the system cable from the middle cover board. 4. Remove the two screws to release the middle cover board. 5. Then detach the middle cover board from cover . Disassemble the Keyboard 1. Remove [...]

Chapter 3 Aspire 2010/2020 Disassemble the LCD 1. Remove the one screw from the L VDS board. 2. Pull the LCD coaxial board and the cable from the system. 3. Remove the two screws from the hinge on each side to release the LCD panel. 4. Pull the entire LCD module from the system. Disassemble the MDC and RAM 1. Remove the two screws to release the MD[...]

65 Chapter 3 Disassemble the Main Unit ( To uchpad, Bluetooth and LCM Board) 1. Remove the seven screws to releas e the touchpad supporter bracket. 2. Disconnect the touchpad FPC connector . 3. Disconnect the cable as highlights. 4. Then detach the touchpad br acket from the position. 5. Detach the touchpad PC from the module. 6. Disconnect the blu[...]

Chapter 3 Aspire 2010/2020 Disassemble the Main Unit ( Sp eakers, Fan, Thermal and CPU) 1. Remove the one screw to release the up hinge sadd le. 2. Remove the three screws to re lease the bottom hinge sa ddle. 3. Detach the right hinge saddle from the case. 4. Remove the two screws to release the right hinge saddle. 5. T ake th e right speaker from[...]

67 Chapter 3 Disassemble the Main Unit ( VGA, Card Reader, Sub-Woofer and Mainboard) 1. Remove the one screw to release the VGA bracket. 2. Detach the VGA module from the mainboard. 3. Separate the VGA bracket an d the VGA board. 4. Remove the ground screw to release the card reader . 5. Disconnect the card reader cable s on each side. 6. Disconnec[...]

Chapter 3 Aspire 2010/2020 Disassemble the LCD Module 1. Remove the screws on each side. 2. Detach the bezel from the LCD panel. 3. Remove the screws located on the different side. 4. Detach the LCD panel from the cover . 5. T ake th e antenna away from the position to release the inverte r board. 6. Disconnect the LCD coaxial cab les. 7. Remove th[...]

69 Chapter 3 Disassemble the ODD Module 1. Remove the two screws to separate the ODD drive. 2. Detach the ODD bracket. 3. Detach the ODD door . Disassemble the HDD Module 1. Remove the two screws on each side. 2. Separate the hard disk top cove r and take the hard drive from the carrier . 3. Remove the hard disk connector from the rear position.[...]

Chapter 4 70 Use the following procedure as a gui de for computer problems. 1. Obtain the failed symptoms i n as much detail as possib le. 2. V erify the symptoms by atte mpting to re-create th e failure by running the diagnostic te st or by repeating the same operation. 3. If any problem occurs, you can perform visual inspec tion before you fellow[...]

71 Chapter 4 System Check Procedures External Diskette Drive Check Do the following steps to isolate the problem to a controller, driver , or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the dri[...]

Chapter 4 72 Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal ke yboard does not w ork or an unexpe cted character appe ars, make sure that the flexible cable extending from the keyboard is correctly se ated in th e connector on the main board. If the keyboard cable conn[...]

73 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figu re 1. If the voltage is not correct , replace the power ad apter . 2. If the voltage is within the range, do the following: T Replace the main board. T If the problem is [...]

Chapter 4 74 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Options in control Pan el 2. In Power Mete r , conf irm that if t he parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and adapt[...]

75 Chapter 4 still occurs, continue next step. Replace the CPU with another of th e same specifications. If th e problems still occurs, go to next step. The main board may be damage d. Replace main board. 3. If the external monitor ha s the same problem as th e internal monito r , the main board may be damaged. Please insert the diagnostic disk an [...]

Chapter 4 76 Insyde MobilePro BIOS POST Beep Code and POST Messages The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal pa[...]

77 Chapter 4 N/A “P ARITY ERROR A T UNKNOWN LOCA TION” Parity error during memory test at un known location. N/A “P ARITY ERROR A T LOCA TION XXXXXX” Parity error during memory test at the indicated location . N/A “NO INTERRUPTS FROM TIMER 0” T imer 0 of the clock timer controller does not generate system interrupt s correctly . N/A “[...]

Chapter 4 78 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too da rk LCD brightness cann ot be adjuste d LCD contrast cann ot be adjusted Enter BIOS Utility to execute “Load Setup Defaults” on Exit screen, then reboot system. Reconnect the LCD connectors. Key[...]

79 Chapter 4 PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly Main board PCMCIA slot pin is damage d. PCMCIA slot asse mbly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from actual size. DIMM Main board Speaker-Related Sympt[...]

Chapter 4 80 System hangs intermittently . Reconnect hard d isk drives. Hard disk drive conne ctor Main board Peripheral-Related Symptom s Symptom / Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute “Load Setup defaults”, then reboot system. Reconnect hard d isk/CD-ROM/disket[...]

81 Chapter 4 Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly . Ensu re the telephone cabl e is firmly plugged into the telephone wall socket and the modem port of the co mputer . Modem phone port is secured to the main board. modem combo board Main board[...]

Chapter 4 82 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

83 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, wh ich installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

Chapter 4 84 How to Build NAPP Mast er Hard Disc Drive CD to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Insert the NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build N APP Master HDD. Please press any key to continue. 4. NAPP CD will start to preloa d the system, please clic[...]

85 Chapter 4 5. Select CD to Disk Revocery . 6. Put the Recovery CD to the optical dr ive. This step is to create image files to the system, you do not have to put the Reco very CD to the optical drive in order . Place one Recovery CD to the drive at one time till you finish all Recovery CDs. After you place the Recovery CD to the optical drive, yo[...]

Chapter 4 86 7. Then insert the System CD to the opti cal drive.[...]

87 Chapter 4 8. Y ou will see the screen displaying “P ASS” when the system has buit NAPP Master hard disc drive. Disk to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical driv e. Then boot up the system. 3. The system will ask you if you want to build N APP Master HDD. Please press any key to continue[...]

Chapter 4 88 4. NAPP CD will start to preloa d the system, please click [Y]. 5. Select Disk to Disk Recovery . Then choose Single Language or Multi-Languages Reco very . NOTE: For Multi-Languages Recovery , not more than fi ve languages coul d be loaded to the system.[...]

89 Chapter 4 6. Put the Recovery CD to the optical dr ive. This step is to create image files to the system, you do not have to put the Reco very CD to the optical drive in order . Place one Recovery CD to the drive at one time till you finish all Recovery CDs. After you place the Recovery CD to the optical drive, you will see the display below .[...]

Chapter 4 90 7. Then insert the System CD to the opti cal drive. 8. Y ou will see the screen displaying “P ASS” when the system has buit NAPP Master hard disc drive.[...]

Chapter 5 91 Top View Item Description JP1 RJ1 1/RJ45 Connector JP2 CRT Connector JP3 Printer Connector JP4 TV -Out Connecto r JP5/6/7 USB Connector JP8 IEEE 1394 Connector JP9 Power Board Connector JP10 MDC Cable Connector JP1 1 LCD Connector JP12 Cardbus Connector JP13 F AN Conne ctor JP14 MDC Connector JP15 Right S peaker Con nector JP16 Left S [...]

92 Chapter 5 JP24 T/P Board Connector JP25 HDD Connector PCN2 AC Jack PCN3 Battery Connector Item Description[...]

Chapter 5 93 Bottom View Item Description JP27 Mini-PCI Connector JP29 DDR SODIMM Socket U40 BIOS ROM U45 Cardbus Controller[...]

94 Chapter 5 Power Board Top View Rear View Item Description SW5 Power Button SW2 User Button 1 SW3 User Button 1 SW4 Internet Bottom SW1 E-Mail Bottom JP1 T o M/B Co nnector D1 Scroll Lock LED D2 Num Lock LED D3 Caps Lock LED D4 E-Mail LED[...]

Chapter 5 95 T/P Board Top View Rear View Item Description Item Description SW1 Scroll-Up Buttom SW7 Lid Switch SW2 Scroll-left Buttom JP1 T o T ouch Pad Cable SW3 Scroll-Right Buttom JP2 T o Buttom Board Cable[...]

96 Chapter 5 SW4 Scroll-Down Buttom JP3 T o LED Board Cable SW5 Left Buttom JP4 T o M/B Cable SW6 Right Buttom JP5 T o Media Board Cab le Item Description Item Description[...]

Chapter 5 97 SD Board Top View Rear View Item Description JP1 Card Reader Socket JP2 MIC-In/Line-In Jack JP3 SPDIF/Headphone-Out Jack JP4 T o M/B wi re connector[...]

98 Chapter 5 Media Board Top View Rear View Item Description SW1 S top Bottom SW2 Backward Bottom SW3 Media Control Bottom SW4 Forward Bottom JP1 T o T /P Board Connector[...]

Chapter 5 99 LED Board Top View Rear View Item Description SW1 Arcade Bottom JP1 T o T /P Board Connector D1/D2 Power S tatus LED D3 Activity LED D4/D5 Battery S tatus LED MIC1 Internal Microphone[...]

100 Chapter 5 Bottom Board Top View Rear View Item Description SW1 Bluetooth On/Off Bottom SW2 Wireless On/Of f Bottom JP1 T o T /P Board Connector D1 Bluetooth S tatus LED D2 Wireless S tatus LED[...]

Chapter 6 101 This chapter gives you the FRU (Field Replaceabl e Unit ) listing in global co nfigurations of Aspire 2010/2 020. Refer to this chapter whenever ordering for part s to repair or for RMA (Retur n Merchandise Authorization). Please also note that there are some common parts for Aspire 2000, yet the LCD modules are different in two model[...]

102 Chapter 6 Exploded Diagram[...]

Chapter 6 103 Aspire 2010 Parts List PHOTO P ARTNAME ACER P/N ADAPTER ADAPTER W/LED-DEL T A 65W ADP-65B AP .T21 01.001 ADAPTER W/O LED-LITEON 65W P A-16 50-02CR AP .T3503.001 BATTERY BA TTERY LI-ION&CELLS- P ANASONIC GC86503P AJ0 TBD BA TTERY LI-ION&CELLS- SAMSUNG- GC86508SMG0 TBD BOARD MODEM BOARD AMBIT T60M283 54.A14V5.001 MINI PCI WIRELE[...]

104 Chapter 6 LCM BOARD 55.A25V5.001 LED BOARD 55.A25V5.002 MEDIA BOARD 55.A25V5.003 T/P BOARD W/4*FFC 55.A25V5.004 CABLES CARD READER WIRE SET 50.A24V5.001 MODEM CABLE 50.A24V5.002 LCM TO MB FFC 50.A25V5.001 TOUCHP AD FFC CABL E 50.A24V5.003 POWER CORD US 27.A14V5.001 POWER CORD EC 27.A14V5.002 POWER CORD AUS 27.A14V5.003 POWER CORD UK 27.A14V5.00[...]

Chapter 6 105 MIDDLE COVER W/NAME PLA TE 4 2.A25V5.001 LOWER CASE ASSY 60.A25V5.001 DIMM COVER 42.A14V5.002 UPPER CASE ASSY W/O SPEAKER F AN HINGE SIDDLE 60.A14V5.0 02 MINI PCI COVER 42.A14V5.003 TOUCHP AD BRACKET 33.A24V5.001 HINGE SADDLE -R 33.A 14V5.008 HINGE SADDLE-L 33.A14V5.009 PHOTO P ARTNAME ACER P/N[...]

106 Chapter 6 VGA PLA TE W/THURMAL P AD 33.A24V5.002 COMMUNICATION MODULE ANTENNA ASSY 50.A14V5.006 COMBO DRIVE DVD/CDRW COMBO MODULE P ANASONIC (SLOT IN) (CW-8123) 6M.A25V5.001 DVD/CDRW COMBO DRIVE P ANASONIC (SLOT IN) (CW-8123) TBD CASE/COVER/BR ACKET ASSEMBLY DVD/CDRW COMBO BEZEL FOR P ANASONIC (SLOT IN) 42.A25V5.0 02 OPTICAL DEVICE BRACKET 33.A[...]

Chapter 6 107 KEYBOARD US INTERNA TIONAL KB.A1402.001 KEYBOARD HUNGAIAN KB.A1402.016 KEYBOARD CANADIAN FRENCH KB.A1402.007 KEYBOARD RUSSIAN KB.A1402.019 LCD SAMSUNG MODULE ASSY LCD MODULE 15.4 IN. WXGA SAMSUNG (L TN154X1-L02) 6M.A25V5.01 1 LCD 15.4 IN. WXGA SAMSUNG (L TN154X1-L02) LK.15406.001 BOARD LCD INVERTER 19.A14V5.001 CASE/COVER/BR ACKET ASS[...]

108 Chapter 6 LCD P ANEL WITH LOGO W /ANTENNA-MET AL 60.A25V5.002 LCD BEZEL 42.A14V5.008 LCD BRACKET-L 33.A14V5.006 LCD BRACKET-R 33.A14V5.007 CABLE LCD COAXIAL CABLE 15.4IN. WXGA AU 50.A24V5.006 MISCELLANEOUS LCD RUBBER 47.A14V5.001 LCD SCREW P AD 47.A14V5.002 MAINBOARD MAINBOARD 128MB W/PCMCIA SLOT W/O CPU MEMORY LB.A2502.001 CASE/COVER/BR ACKET [...]

Chapter 6 109 Aspire 2020 Parts List PHOTO P ARTNAME ACER P/N ADAPTER ADAPTER W/LED-DEL T A 65W ADP-65B AP .T21 01.001 ADAPTER W/O LED-LITEON 65W P A-16 50-02CR AP .T3503.001 BATTERY BA TTERY LI-ION&CELLS- P ANASONIC GC86503P AJ0 BT .A240 1.002 BA TTERY LI-ION&CELLS- SAMSUNG- GC86508SMG0 BT .A240 1.001 BA TTERY LI-ION&CELLS 21 50mAH-P A[...]

11 0 Chapter 6 HINGE SADDLE -L 33.A14V5.009 VGA PLA TE W/THURMAL P AD 33.A24V5.002 VGA PLA TE W/O THURMAL P AD 33.A24V5.003 SUB-WOOFER CASE 60.A24V5.006 COMMUNICATION MODULE ANTENNA ASSY 50.A14V5.006 COMBO DRIVE DVD/CDRW COMBO MODULE QSI (TRA Y IN)(242C) 6M.A24V5.001 DVD/CDRW COMBO DRIVE HLDS (TRA Y)(GCC4241N) TBD CASE/COVER/BR ACKET ASSEMBLY DVD/C[...]

Chapter 6 111 KEYBOARD CZECH KB.A2405.015 KEYBOARD DANISH KB.A2405.018 KEYBOARD FRENCH KB.A2405.006 KEYBOARD GERMAN KB.A2405.003 KEYBOARD IT ALIAN KB.A2405.004 KEYBOARD NORWEGIAN KB.A2405.017 KEYBOARD PORTUGUESE KB.A2405.010 KEYBOARD SP ANISH KB.A2405.009 KEYBOARD SWEDEN KB.A2405.014 KEYBOARD SWISS/G KB.A2405.008 KEYBOARD THAI KB.A2405.012 KEYBOARD[...]

11 2 Chapter 6 MAINBOARD DISCRETE 64MB W/PCMCIA SLOT W/O CPU MEMORY LB.A2402.001 MAINBOARD UMA W/PCMCIA SLOT W/O CPU MEMORY LB.A2402.002 FAN F AN 23.A14V5.001 HEATSINK THERMAL MODULE 60.A14V5.004 POINTING DEVICE TOUCHP AD 5 6.A14V5.001 READER 4 IN 1 CARD READER BOARD 55.A14V5.006 SPEAKER SPEAKER SET (R&L) FOR TUNE/ECO 6 K.A14V5.001 SCREWS SCREW[...]

Appendix A 11 3 Aspire 2010/2020 series Model Number CPU LCD Memory HDD Optical Mini PCI Car d Reader Battery 2012WLCi PM 1.5GH z/1M 15.4" WXGA DDR333 1x256M B 40GB 24x Combo 802.1 1b/g- AS2010 N/A Li-Ion- AS201 0 2012WLMi PM 1.5GH z/1M 15.4" WXGA DDR333 2x256M B 40/ 60GB 4x DVD- Dual 802.1 1b/g- AS2010 4 in 1- AS2010 Li-Ion- AS201 0 2025[...]

Appendix B 11 4 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of it s system functions are tested under Wi ndows XP Home and Windows XP Professional environment. Refer to the following lists for components, adapter card s, and peripherals which have passed these tests. Regarding configuration[...]

11 5 Appendi x B Microsoft Windows XP H ome Environment Test Description Model Number Acer P/N CPU Intel Pentium-M (Banias) 1.4G Hz 1M/40 0MHz FSB KC.BS001.14G Intel Pentium-M (Banias) 1.5G Hz 1M/40 0MHz FSB KC.BS001.15G Intel Pentium-M (Banias) 1.6G Hz 1M/40 0MHz FSB KC.BS001.16G Intel Pentium-M (Banias) 1.7G Hz 1M/40 0MHz FSB KC.BS001.17G Intel P[...]

Appendix B 11 6 Optical Drive QSI 12.7mm T ray T ype DVD/CDRW combo 24/24/ 24,8X SBW-242C (for Drongo3/4) KO.02407.013 Pnansonic 12.7mm tray T ype DVD/CDR W combo 24/24/24,8X UJDA750-II (for Drongo3/4) KO.02406.004 HLDS 12.7mm Tray T ype DVD/C DRW combo 24/24/ 24,8X GCC-4241N (for Drongo3/4) KO.02405.001 QSI 12.7mm T ray T ype DVD-Dual SDW-042 (for[...]

11 7 Appendi x B Keyboard AS2010 (ZIPPY) KEYBOARD US In ternational KB.A240C.001 AS2010 (ZIPPY) KEYBOARD UK KB.A240C.002 AS2010 (ZIPPY) KEYBOARD German KB.A240C.003 AS2010 (ZIPPY) KEYBOARD It alian KB.A240C.004 AS2010 (ZIPPY) KEYBOARD Chinese KB.A240C.005 AS2010 (ZIPPY) KEYBOARD French KB.A240C.006 AS2010 (ZIPPY) KEYBOARD Canadian French KB.A240C.0[...]

Appendix B 11 8 Microsoft Windows XP Prof essional Environment Test Description Model Number Acer P/N CPU Intel Pentium-M (Banias) 1.4G Hz 1M/40 0MHz FSB KC.BS001.14G Intel Pentium-M (Banias) 1.5G Hz 1M/40 0MHz FSB KC.BS001.15G Intel Pentium-M (Banias) 1.6G Hz 1M/40 0MHz FSB KC.BS001.16G Intel Pentium-M (Banias) 1.7G Hz 1M/40 0MHz FSB KC.BS001.17G [...]

11 9 Appendi x B Optical Drive QSI 12.7mm T ray T ype DVD/CDRW combo 24/24/ 24,8X SBW-242C (for Drongo3/4) KO.02407.013 Pnansonic 12.7mm tray T ype DVD/CDR W combo 24/24/24,8X UJDA750-II (for Drongo3/4) KO.02406.004 HLDS 12.7mm Tray T ype DVD/C DRW combo 24/24/ 24,8X GCC-4241N (for Drongo3/4) KO.02405.001 QSI 12.7mm T ray T ype DVD-Dual SDW-042 (fo[...]

Appendix B 120 Keyboard AS2010 (ZIPPY) KEYBOARD US In ternational KB.A240C.001 AS2010 (ZIPPY) KEYBOARD UK KB.A240C.002 AS2010 (ZIPPY) KEYBOARD German KB.A240C.003 AS2010 (ZIPPY) KEYBOARD It alian KB.A240C.004 AS2010 (ZIPPY) KEYBOARD Chinese KB.A240C.005 AS2010 (ZIPPY) KEYBOARD French KB.A240C.006 AS2010 (ZIPPY) KEYBOARD Canadian French KB.A240C.007[...]

Appendix C 121 This section describe s online tech ni cal support servi ces available to hel p you repair your Acer Systems. If you are a distributor , deal er , ASP or TPM, please re fer your technical que ries to your local Acer branch office. Acer Branch Offices and Regional Business Un its may access our website. However some information source[...]