Asus RS926E7RS8 manual

ASWM Enterprise System W eb-based Management User Manual[...]

ii Disclaimer The manufacturer is not responsible for any damages, including loss of prots, loss of information, interruption of business, personal injury , and/or any damage or consequential damage without limitation, incurred before, during, or after the use of our products. E8083 Cherry Edition V1.00 January 2013[...]

iii Contents About this guide .......................................................................................... v Getting Started 1.1 Introduction to ASWM Enterprise ............................................... 1-2 1.1.1 How ASWM Enterprise works ......................................... 1-2 1.1.2 Supported OS platforms ................[...]

iv Contents 3.6.5 BIOS ............................................................................. 3-18 3.6.6 DataBase ...................................................................... 3-18 Client Monitor Information 4.1 Monitor Overview ......................................................................... 4-2 4.2 HW Sensor .............[...]

v About this guide Audience This user guide is intended for system integrators, and experienced users with at least basic knowledge of conguring a server . Contents This guide contains the following parts: Chapter 1: Getting Started This chapter introduces the ASWM Enterpirse, and tells how to install and uninstall it under Windows platform. Cha[...]

vi Conventions T o make sure that you perform certain tasks properly , take note of the following symbols used throughout this manual. W ARNING : Information to prevent injury to yourself when trying to complete a task. CAUTION : Information to prevent damage to the components when trying to complete a task. IMPORT ANT : Instructions that you MUST [...]

ASUS System Web-based Management Enterprise Chapter 1 Getting Started This chapter introduces the ASWM Enterprise, and tells how to install and uninstall it under Windows platform.[...]

1-2 Chapter 1: Getting started 1.1 Introduction to ASWM Enterprise Welcome! Thank for buying our server products bundled with ASWM Enterprise System Web-based Management software. The ASWM Enterprise is a proprietary server management solution that gives a vital distinction to our servers. In server management, system stability is a major factor , [...]

1-3 ASUS System Web-based Management Enterprise 1.1.2 Supported OS platforms The ASWM Enterprise agent supports the following operating systems, Y ou can choose the appropriate package depending on the primary OS installation of your server . Main Server Support Operating System Windows ® Server 2003 32/64 bit Windows ® Server 2008 32/64 bit, Win[...]

1-4 Chapter 1: Getting started OS Internet Explorer 10 Internet Explorer 9 Internet Explorer 8 Internet Explorer 7 Internet Explorer 6 Firefox 3.6+ Safari 4+ Chrome 12+ Windows® 8 Desktop �* - - - � � Windows® Server 2012 �* - - - � � Windows® 7 - � � - - � - � Windows® 7 SP1 - �* � - - � - � Windows® Server 2008 SP[...]

1-5 ASUS System Web-based Management Enterprise 1.2 ASWM Enterprise installation Y ou can install ASWM Enterprise in Windows platform. Proceed to the succeeding sections for the instructions that are applicable to your operating system. 1.2.1 ASWM Enterprise main server requirement System Requirement • Microsoft SQL Server 2005 or above (Includin[...]

1-6 Chapter 1: Getting started Any user with administrator privileges on the local system can install ASWM Enterprise. T o install ASWM Enterprise in Windows: 1. Insert the support DVD into the optical drive and click ASWM Enterprise V1.3.7 . 3. Click Next to start installation. 1.2.2 Installing ASWM Enterprise 2. The ASWM Enterprise Setup program [...]

1-7 ASUS System Web-based Management Enterprise 4. The system is installing ASWM Enterprise. 5. The system is checking the installation requirements. Click Next to continue. 6. Select an Authentication type and click Connection T est to proceed.[...]

1-8 Chapter 1: Getting started 7. After passing the Connection T est, click OK and Next to continue. 8. When the installation completes, click Close to exit the wizard.[...]

1-9 ASUS System Web-based Management Enterprise 1.3 Uninstalling ASWM Enterprise 1.3.1 Uninstalling from Windows T o uninstall ASWM Enterprise from a Windows platform: 1. Click Start > All Programs > ASWM Enterprise > Uninstall . 2. The system automatically uninstalls ASWM Enterprise.[...]

1-10 Chapter 1: Getting started 1.4 Login ASWM Enterprise T o login ASWM Enterprise: 1. Double-click the ASWM Enterprise shortcut on the desktop when you login from the local server . If you login from the remote server , enter the ASWM Enterprise website (http://HostName(IP)/ aswment) through the web browser . 2. Click Enter . 3. Enter your Name a[...]

1-1 1 ASUS System Web-based Management Enterprise Limitation when logining as a User • Only limited functions, including Monitor and Account Management are available. • HW Sensor is read-only . Y ou cannot customize the threshold. • Y ou cannot delete the EventLog, but you are allowed to use the Advanced Search function. • Utilization is re[...]

1-12 Chapter 1: Getting started 1.5 The main page The main control panel of the ASWM Enterprise user interface is displayed as shown. 2 3 5 1 Full screen view : Click this banner to switch to the full screen view and press <Esc> to return to the normal window view . Y ou cannot input text in the full screen view . 2 Function buttons : The ove[...]

ASUS System Web-based Management Enterprise Chapter 2 Deployment management This chapter describes how to deploy ASWM Enterprise agents and remove agents through AD or manually .[...]

2-2 Chapter 2: Deployment Management 2.1 Deploying new ASWM E nterprise agent Install new ASWM Enterpise agents on computer and add them the ASWM Enterprise server for convenient management, monitor and control. ASWM Enterprise client agent system requirement - .NET Framework 3.5 - Requires ASUS Management IPMI Driver for all models with BMC devic [...]

2-3 ASUS System Web-based Management Enterprise 2. Click Deploy New ASWM Enterprise Agent . 3. The wizard will guide you through the deployment process. Click Start to continue.[...]

2-4 Chapter 2: Deployment Management 4. Select Automatically Scan the Active Directory and click Next to continue. The system will automatically scan the directory for agents. 5. Select a Domain and click Scan to start scanning. Click Enable Group and select a desired group to downsize the scanning range. Doing so shortens the time for agent deploy[...]

2-5 ASUS System Web-based Management Enterprise 6. Enter the Name and Passowrd to login as the AD Administrator . 7. The system starts scanning.[...]

2-6 Chapter 2: Deployment Management 8. Click wanted computers to deploy agents and click Start . The computer must be listed as Support in the SupportStatus eld. Click the computer that shows Not Support, the reasons will be shown below . If your wanted computers are listed as Not Support . Double check the followings: • If it is a supported [...]

2-7 ASUS System Web-based Management Enterprise 9. The deployment starts.[...]

2-8 Chapter 2: Deployment Management 2.1.2 Manually deploying the ASWM Enterpise agents T o deploy new agents 1. Click Deployment Management on the left. 2. Click Deploy New ASWM Enterprise Agent . 3. The wizard will guide you through the deployment process. Click Start to continue.[...]

2-9 ASUS System Web-based Management Enterprise 4. Select Manual Deploy the ASWM Enterprise Agent and click Next to continue. 5. Click Add T arget PC . Y ou can add the target PC through IP Address or Host Name. Fill in the required leds and click Scan . 6. Follow the instructions in the previous section to install the agent when the scanning re[...]

2-10 Chapter 2: Deployment Management 2.1.3 D i s c o v e r C l i e n t s w i t h p r e l o a d s e r v i c e ( T h i n C l i e n t mode) The ThinClient mode allows you to search for Thin Clients (eg.TC-710) in the same network for multiple client deployment via the ASWM Enterprise. Ensure that the ThinClient has boot up and connected to the same n[...]

2-1 1 ASUS System Web-based Management Enterprise Support : The ThinClient supports ASUS ASWM Enterprise agent. Not Suppor t : The ThinClient has probably already installed ASUS ASWM Enterprise agent. Please remove it and re-install the agent. 3. Click Discovery to search again. Set the rewall in the Main Server properly since the Discovery func[...]

2-12 Chapter 2: Deployment Management 2.1.4 Manually Install the ASWM Enterprise Linux Agent OS Support and Requirements • OS Support: RHEL 6.3 32/64 bit RHEL 6.2 32/64 bit • System requirements - Re quir es “sys sta t”, “sma rtm ont ools ”, “Ish w”, “wi rele ss tool s”, “et htoo l”, “im pito ol” software - Requires BMC [...]

2-13 ASUS System Web-based Management Enterprise 2.2 Removing ASWM Enterprise agent Y ou are allowed to remove the ASWM Enterprise agents from the main server or in Active Directory . 2.2.1 Scanning the self ASWM main server T o remove the existing agents 1. Click Deployment Management on the left. 2. Click Remove ASWM Enterprise Agent .[...]

2-14 Chapter 2: Deployment Management 3. The wizard will guide you through the uninstallation process. Click Start to continue. 4. Click Scan the self ASWM Enterprise Main Server and click Next to continue. The system will scan the main server .[...]

2-15 ASUS System Web-based Management Enterprise 5. Select the desired computers for agent uninstallation and click Start . 6. The server automatically removes the agents on the selected computers. When done, it shows Success . Click Finish to nish the process. Y ou can easily select all computers, all ofine computers or all online computers [...]

2-16 Chapter 2: Deployment Management 2.2.2 Automatically scanning the Active Directory T o remove the existing agents 1. Repeat the step 1—3 in the previous section. 2. Click Click Automatically Scan the Active Directory and click Next to continue. The system will scan the Active Directory . 3. All the computers in Active Directory are shown her[...]

2-17 ASUS System Web-based Management Enterprise 4. Select the desired computers for agent uninstallation and click Start . 5. The server automatically removes the agents on the selected computers. When done, it shows Success . Click Finish to nish the process.[...]

2-18 Chapter 2: Deployment Management[...]

ASUS System Web-based Management Enterprise Chapter 3 Main Server Functions This chapter describes the Main Server Functions, including Monitor , Account Managem ent, Deploy ment Manage ment, Centralized Management, and Server Conguration.[...]

3-2 Chapter 3: Main Server Functions 3.1 Monitor The overview screen gives you a quick overall status check for all the computers. Y ou are also allowed to shut down, restart or start the selected computers. T o see the monitor overview 1. Click Monitor on the left. 2. Select a desired group from the Group List . The group clearly shows the informa[...]

3-3 ASUS System Web-based Management Enterprise 3. In the Models In the XXX Group , the general monitoring information of all computer in this group is displayed as shown, including Connection status, Model Name, Alias Name, Operating system, BMC WebGUI status, Health status. • The crossed-out BMC card means that the BMC is not installed in that [...]

3-4 Chapter 3: Main Server Functions T o shut down or restart the computer 1. Right-click the desired computer . 2. Y ou can select Restart or PowerOFF if the computer appears online. PowerON is available only when the selected computer appears Ofine and you have installed BMC card on that computer . Y ou can also power off or restart the select[...]

3-5 ASUS System Web-based Management Enterprise 3.2 Account Management Account Management allows you to see the current login account and edit the account. Only limited functions, including Monitor and Account Management are available when you login as a user . Other functions will be dimmed and become unavailable. 3.2.1 Current Login Account Click[...]

3-6 Chapter 3: Main Server Functions 3.2.2 Account Click Account Management on the left to display the Login Account , Account and Role Privilege tab, than click Account tab to display Account Role and Account Role members of the account information. Editing the Login Account Click Edit Account to edit the login account. Click Save when done. The A[...]

3-7 ASUS System Web-based Management Enterprise Y ou can click Add Account to add a new accont. In Edit Acconunt / Add Account of the Account Role section, you can specify the Account Role for this Account. The Administrator also can check / uncheck Account to enable or disable the Account. 3.2.3 Role privilege Click Role Pr ivilege tab to d isplay[...]

3-8 Chapter 3: Main Server Functions 3.3 Deployment Management Y ou can deploy ASWM Enterprise agents and remove agents through AD or manually . Refer to Chapter 2 for details. Click “ Add New Role” shows as below . .[...]

3-9 ASUS System Web-based Management Enterprise 3.4 Centralized Management 3.4.1 BIOS Flash Centralized Management 1. Click Centralized Management on the left and select BIOS Flash Centralized Management . 2. Y ou can simultaneously on multiple Models for BIOS Flash. System will detect the latest BIOS les on ASUS ofcial website and show the l[...]

3-10 Chapter 3: Main Server Functions 2. Click Upadte BIOS button to start BIOS Flash and show all models progress. 3.4.2 Remote Control Centralized Management 1. Click Centralized Management on the left and select Remote Control Centralized Management .[...]

3-1 1 ASUS System Web-based Management Enterprise 2. This show will follow the group under each Group based information. 3. Click Connect button can remote control the model. Y ou have to enable the Remote Desktop on your client computer before using the remote control function.[...]

3-12 Chapter 3: Main Server Functions 3.4.3 Power Control Centralized Management 1. Click Centralized Management on the left and select Power Control Centralized Management . 2. Y ou can simultaneously on multiple Models for Power Control . 3. Click Start button to start Power Control and show all models progress.[...]

3-13 ASUS System Web-based Management Enterprise 3.5 Report Management This function allows you to congure report management. 3.5.1 Asset Report Management T o congure asset report management: 1. Click Report Management on the left of the screen and select Asset Report Management . 2. View the Asset T ag, Serial Number , Processor , Memory , [...]

3-14 Chapter 3: Main Server Functions 3. Click the Option button to select the eld that you want to show in the table.[...]

3-15 ASUS System Web-based Management Enterprise 3.6 Server Conguration Y ou are allowed to do general server congurations, including SMTP server , SNMP T rap, security , etc.. 3.6.1 SMTP Server T o set up the SMTP server 1. Setting up the correct SMTP server information if you would like to send the notication through Email. Click Edit SM[...]

3-16 Chapter 3: Main Server Functions 3.6.2 Security Y ou can set the Access Control List, which permits or denies the specic IPs’ access. The ACL settings is based on Cisco router settings. Fill in the blank elds and click Add New ACL Rule to add a IP on the control list. Use the ACL Rule T est on the bottom to test if it has been added su[...]

3-17 ASUS System Web-based Management Enterprise 3.6.3 SNMP T rap Fill in the blank elds and click Add Prole to add the SNMP T rap prole. If you would like to edit the prole, click Edit Prole . The SNMP prole information is used for sending noticatiton. 3.6.4 ASWM Group Y ou can add new ASWM Groups or edit the existing groups. [...]

3-18 Chapter 3: Main Server Functions 3.6.5 BIOS The BIOS screen displays all the BIOS cache information. The ASWM Enterprise automatically detect and download the newest BIOS from the ASUS support site. 3.6.6 DataBase Y ou can view the database information of ASWM Enterprise here. It is more convenient to click the check box on the bottom to selec[...]

ASUS System Web-based Management Enterprise Chapter 4 Client Monitor Information This chapter describes system status and information of the client.[...]

4-2 Chapter 3: Client Monitor Information 4.1 Monitor Overview Y ou can have detailed monitoring information of each client in realtime. 1. Click Monitor on the left. 2. Select a desired group from the Group List .[...]

4-3 ASUS System Web-based Management Enterprise 3. Select a desired client for monitoring in the Group 4. The Client Information of the selected computer is displayed as shown. Click to show the model pictures The function area Display the general client information Click to show the monitor summary of hardware and utilization sensors Click to powe[...]

4-4 Chapter 3: Client Monitor Information 4.2 HW Sensor Hardware sensors are responsible for voltage, fans, temperature and backplanes monitoring. Y ou can have a realtime notication of each component with colored signals or customize your warning threshold. Click to switch sensor tabs. The colored signal and the number indicate the health statu[...]

4-5 ASUS System Web-based Management Enterprise 4.2.1 Setting thresholds Click the dashboard to customized your own threshold value, including High Critical , High W arning , Low W arning , and Low Critical . T o set the threshold 1. Click a desired dashboard for customizing. 2. Move the slider to adjust the threshold value. 3. Click OK to save the[...]

4-6 Chapter 3: Client Monitor Information Fan This screen displays the fan status. Click Return to the previous Client Information screen. 4.2.2 Hardware sensor tabs V oltage Scroll down for more voltage dashboards or click Return to the previous Client Information screen.[...]

4-7 ASUS System Web-based Management Enterprise T emperature This screen displays the device temperature. Click Return to the previous Client Information screen. Backplane This screen displays the blackplane status, including Drive Presence , Drive Not Exist , Fault , and Rebuild . Click Return to the previous Client Information screen. This tab is[...]

4-8 Chapter 3: Client Monitor Information Chassis This screen displays the chassis status. If the chassis of the client computer is opened, the ChassisIntrusion Lock icon will appear unlocked. Click Return to the previous Client Information screen.[...]

4-9 ASUS System Web-based Management Enterprise 4.3 Inventory Inventory shows the general disk info of your installed Hard disk drive, optical disk drive and the connected external disk drive. 4.3.1 Disk Info Disk Information The disk information screen includes Name , Media T ype , Status , Manufacturer , Size , S.M.A.R.T Support and S.M.A.R.T Sta[...]

4-10 Chapter 3: Client Monitor Information S.M.A.R.T Information Click to show SMART information Partition Information Click to show Partition information[...]

4-1 1 ASUS System Web-based Management Enterprise 4.3.2 Device Manager The Device Manager displays all the devices installed on the client PC. T o check device properties 1. Click Device Manager tab on the top. 2. Click the desired category to expand and show the devices. 3. Click the device to show the device properties.[...]

4-12 Chapter 3: Client Monitor Information 4.4 Event Log ASWM Enterprise automatically creates and records all the signicant events happening on your system in the event logs. Click the tabs ( ASWM Enterprise , Application , System , and Security ) on the top to browse different categories. The level types are Information , W arning and Error . [...]

4-13 ASUS System Web-based Management Enterprise Advanced Search Click Advanced Search to use the Event Log Filter to locate your desired log more quickly . Filtering by Time Span If you select Filter by Time Span , you can decide and search your desired time period for the logs. Filtering by Counts of Record If you select Filter by Counts of Recor[...]

4-14 Chapter 3: Client Monitor Information Clean EventLog Click Clean EventLog to clear all the event logs stored in your client PCs. Export EventLog Click Export EventLog to export a *.csv le to your client PC.[...]

4-15 ASUS System Web-based Management Enterprise 4.5 Utilization Utilization Sensor shows the utilization status of disk drives, CPU, Memory and Network. Y ou can customized the threshold value of each sensor for sending notications. 4.5.1 Partition Partition The Partition screen shows the information of your installed hard disk drives and the c[...]

4-16 Chapter 3: Client Monitor Information 4.5.3 Memory This screen shows the total physical memory , used memory , the available memory , and the memory utilization status. 4.5.4 Network This screen shows the general information of the network and the network utilization status.[...]

4-17 ASUS System Web-based Management Enterprise 4.6 Software Click Auto Refresh to refresh the monitoring screen automatically . 4.6.1 Application Displays all the installed applications on this client and their general information. 4.6.2 Service Displays the status of each installed applications. Right-click a desired service and you can start, r[...]

4-18 Chapter 3: Client Monitor Information 4.6.3 Process Displays the process of the running applications. T o end the process of the running application 1. Right-click the application that you would like to end the process. 2. Select End Process:XXXXX to stop the application running.[...]

4-19 ASUS System Web-based Management Enterprise 4.6.4 Environment V ariables Displays the environment variables. 4.6.5 Export function Click Export button to export a *.csv le.[...]

4-20 Chapter 3: Client Monitor Information 4.7 Security Security function allows you to manage your USB Flash and Registry T ool safely . USB Flash management Use this function to prevent other users from copying the les in the Client to their USB ash disks. Follow the steps below: 1. Click USB Flash tab to view the status of the uSB ash d[...]

4-21 ASUS System Web-based Management Enterprise Regedit T ool Regedit.exe is a built-in registry editor in Windows OS. T o improve the system security , follow the steps to disable the Regedit.exe in Windows OS: 1. Click the Regedit T ool tab to view the status in Regedit T ool. 2. Click Edit Regedit T ool Setting to change the current setting. Wh[...]

4-22 Chapter 3: Client Monitor Information 4.8 BMC BMC Information displays the general information of the installed BMC card. This button is available only when you BMC card to the client computer . Click to check or delete the SEL information Click to connect BMC Web-GUI • Only when there is an IP Address, you can click to access the BMC Web- G[...]

4-23 ASUS System Web-based Management Enterprise SEL Setting allows you to enable or disable the SEL Backup Function, and set the upper limit of SEL usage. When SEL entries in IPMI device reach the upper limit of SEL Usage (in percent), the ASWM Enterprise will backup and then clean them until the remaining occupies a lower ratio (in percent) of SE[...]

4-24 Chapter 3: Client Monitor Information 4.9 BIOS Flash BIOS Flash screen displays your current BIOS information and you can congure the settings of BIOS Flash. Click BIOS Flash T ype > Manual Upload BIOS ROM File to manually upload the BIOS ROM, or select ASUS BIOS Live Update to automatically detect and download the latest BIOS from ASUS [...]

4-25 ASUS System Web-based Management Enterprise 4.10.1 Information Click Edit Information to relocate this client computer to another group or change its Alias Name . Click Uninstall Client if you want to remove the ASWM Enterprise Agent from this computer . Add or delete groups in Server Conguration > ASWM Group . 4.10 Conguration[...]

4-26 Chapter 3: Client Monitor Information 4.10.2 Network Y ou can remotely control the network to enable / disable the DHCP , congure IP addresses and DNS, and change the Subnet Mask and Default Gateway . The Enable connection failure recovery setting ensures that if the network conguration test fails, the system will automatically revert to[...]

4-27 ASUS System Web-based Management Enterprise 4.10.3 Notication Y ou can set up the notication types, including sending SNMP T raps and Emails, or you can just keep the event logs. SNMP T rap Setting Y ou can manually enter the Community and Receive Address of SNMP T rap or click the amplier button to select the built SNMP Trap prole[...]

4-28 Chapter 3: Client Monitor Information Customizing notications for each sensor Y ou can the select the notication methods of each sensor , Hardware and Utilization. Scroll down for more sensors[...]

4-29 ASUS System Web-based Management Enterprise 4.11 Remote Control Remote Control allows you to open the Remote Desktop and control the client remotely . 1. Click Connect to allow the Remote Desktop Connection . 2. Corm the name of the remote computer and click Connect to start the connection. Y ou have to enable the Remote Desktop on your cli[...]

4-30 Chapter 3: Client Monitor Information Whe n moni tori ng a Thi nClie nt, the Funct ion Are a wil l be dif feren t fro m tha t of a Serv er ’ s function area in the following: 1. HW sensor changes to EWF (see below) 2. BMC changes to Security (see below) 4.12 ThinClient features The ThinClient is powered on through WOL, ensure that the Switch[...]

4-31 ASUS System Web-based Management Enterprise 4.12.1 EWF (Enhanced Write Filter) When monitoring the ThinClient, you can view and congure the EWF (Enhanced Write Filter). EWF (Enhanced Write Filter) function protects one or several partitions against from being writting in. T o congure the EWF: 1. Click Edit Setting to congure EWF . The[...]

4-32 Chapter 3: Client Monitor Information 2. Double-click the Partition that you want to change the EWF . When the EWF conguration dialog box appears, select dif ferent options from the Pending Command dropdown list to change the partition’s EWF status, including: • No Command: Keeps current EWF or removes the previous Pending Command). •[...]

4-33 ASUS System Web-based Management Enterprise Congure HORM (Hibernate Once, Resume Many) 1. Y ou can congure HORM while setting EWF . Ensure to enable EWF of each partition when enabling HORM function. While enabling the HORM function, put the system to hibernate mode.. 2. After nish conguring EWF and HORM, click Save and the Client [...]

4-34 Chapter 3: Client Monitor Information[...]

ASUS System Web-based Management Enterprise Appendix Reference information This appendix includes a glossary of terms used in this document.[...]

A-2 Appendix: Reference information A.1 Glossary Community Users can dene their own SNMP trap community for a clearer categorization and convenient management of SNMP traps. Backplane A circuit board with sockets in which additional devices can be plugged. Event Notier This sends a message to administrators/users When sensors detect changes i[...]

A-3 ASUS System Web-based Management Enterprise Function Category Modules Sub-items Agent T ype Win (Server) Win (TC) Linux Monitor OverView • • • Client Detail Information • • • HW Sensor F AN • - • T emperature • - • V oltage • - • Backplane • - • Chassis Intrusion • - • Inventory Disk Information • • • Devic[...]

A-4 Appendix: Reference information Function Category Modules Sub-items Agent T ype Win (Server) Win (TC) Linux Deployment Management Deploy New Agent Automatically Deploy • • - Manually Deploy • • - Discover Clients with preload service - • - Remove Agent Remove Agent on main server • • • Remove Agent by Scanning the AD • • - C[...]

ASUS contact information ASUST eK COMPUTER INC. Address 15 Li-T e Road, Peitou, T aipei, T aiwan 1 1259 T elephone +886-2-2894-3447 Fax +886-2-2890-7798 E-mail info@asus.com.tw Web site http://www .asus.com.tw T echnical Support T elephone +86-21-3842991 1 Fax +86-21-58668722 ext: 9101 Online Support http://support.asus.com/techserv/techserv .aspx [...]

ASUS contact information ASUS COMPUTER INTERNA TIONAL (America) Address 800 Corporate W ay , Fremont, CA 94539, USA Fax +1-510-608-4555 Web site http://usa.asus.com T echnical Support Support fax +1-812-284-0883 General support +1-812-282-2787 Online support http://support.asus.com/techserv/techserv .aspx ASUS COMPUTER GmbH (Germany and Austria) Ad[...]