AT&T 8503T manual

AT&T DEFINITY ® Communications System Generic 1 and Generic 3 8503T Voice Terminal User's Guide[...]

NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no resposibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&am[...]

Contents Your ISDN 8503T Voice Terminal 1 What the Features Do 4 Phone Features 4 Switch Features 5 How to Use the Features 7 Special Instructions for General Use 7 Conventions Used in Procedure Descriptions 7 Quick Reference Lists 8 Phone Features 9 Answering and Placing a Call 9 Conference 10 Drop 10 Hold 11 Memory Dialing 12 Message 13 Mute 13 R[...]

Your ISDN 8503T Voice Terminal The ISDN 8503T voice terminal is comprehensively equipped so that you can make the best use of the many features of the AT&T DEFINITY® Communications System. Familiarize yourself with your 8503T voice terminal by looking over Figure 1 and reading the explanations on the next couple pages. Designation card Line ja[...]

Starting at the right of Figure 1 and continuing clockwise: Designation card Line jack (on back of voice terminal) Call appearances/ Feature buttons Adjunct jack (on back of voice terminal) Dial pad/ Memory access Redial button Memory button For noting the extension of your voice terminal or the feature that the appropriate button can access, and f[...]

Drop/Test button Hold button Handset cord jack (on back of voice terminal) Transfer/Pause button Conference/Ring (Conf/Ring) button Program button Mute button Volume control button Message light Handset For disconnecting from a call or dropping the last party added to a conference call (the Drop feature); or, with [ Program ] , testing the ringer a[...]

What the Features Do The following lists 19 voice features and briefly explains what each one does and how you might want to use it. The features in this guide have been divided into 2 categories: ● ● Phone Features Those voice terminal features that you can use immediately no matter which communications system your voice terminal is connected [...]

Self-Test Activates the lights and ringer on your voice terminal. Use when you want to test the operation of the lights, ringer, and dial pad keys. Transfer Transfers a call from your voice terminal to another extension or outside number. Use when your caller needs to speak further with someone else. Note: Calls from an outside number to your voice[...]

Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by voice terminal calls. Voice Message Retrieval Gives you messages (via computerized voice) left[...]

How to Use the Features The procedures which follow give short, step-by-step instructions for using each feature. For your convenience, features are listed alphabetically. Special Instructions for General Use As you operate the features assigned to your voice terminal, keep in mind the following general rules. ● Follow carefully all the steps lis[...]

[feedback tone] The tone that appears in brackets directly across from a procedural step indicates what you should hear from your handset after successfully performing that step. Feedback tones may also be included in the bullet listing of resulting light indications and tones after an individual step has been completed. For a list of tones and the[...]

Phone Features The following features can be used immediately, no matter which communications system your 8503T voice terminal is connected to. To the right of each Phone Feature is a box marked with a check [ ✓ ]. This check indicates that you can use any of these features immediately, without any help from your System Manager. Answering and Pla[...]

Conference [ ✓ ] To add another 1 party to a call 2 3 While on a call, press [ Conf ] to add next party ● Current call is put on hold ● Red light next to [ Conf ] flutters ● An idle call appearance button is automatically selected for placing a call to another party Note: If an idle call appearance is not automatically selected, press one o[...]

Hol d [ ✓ ] To place a call on hold 1 Press [ Hold ] while you answer another ● Red light goes off and green light flutters next to call, place a call, or perform another task call appearance button ● Call is put on hold Note: If you put a conference call on hold, the other parties remain connected. To answer a new call 1 Press [ Hold ] to pu[...]

Memory Dialing [ ✓ ] To program a 1 While handset is on-hook, press [ Program ] memory-dialing number ● Red light next to [ Program ] goes on steadily Note: You can store one 2 Dial telephone number or extension that you want to telephone number on store (up to 16 digits) each of the dial pad buttons, numbered 1 or, if appropriate, press [ Redi[...]

Messag e [ ✓ ] To retrieve a message 1 When your Message light is on, you have at least one when your Message light message. See your System Manager for retrieving is on your messages. Mut e [ ✓ ] To turn off the handset 1 While on a call, press [ Mute ] microphone so the other ● Red light next to [ Mute ] goes on party cannot hear you ● Ot[...]

Select Ring (and Ringer Volume) [ ✓ ] To select a personalized Note: Although the Conference/Ring button is labeled ringing pattern for your [ Conf ] , it is also used for selecting a personalized ring voice terminal for your voice terminal. 1 2 3 4 5 While handset is on-hook, press [ Program ] ● Red light next to [ Program ] goes on steadily P[...]

Self-Test [ ✓ ] To test the lights, ringer, Note: Although the Drop/Test button is labeled and dial pad keys on your [ Drop ] , it is also used to initiate a self-test of your voice terminal voice terminal. 1 While the handset is on-hook, press [ Program ] ● Red light next to [ Program ] goes on steadily 2 Press [ Drop ] ● ● You hear a tone[...]

Transfer [ ✓ ] To send a call to another 1 Press [ Transfer ] extension or outside Present call is put on hold number ● ● Red light next to [ Transfer ] flutters 2 3 4 When you hear dial tone, dial number to which call is to be transferred (third party) ● ● Remain on line and announce call when third party answers If the number of third p[...]

Switch Features Since your 8503T voice terminal is connected to a DEFINITY Communications System, you may be able to use some of the following features. Check with your System Manager to see which of these features have been assigned to your voice terminal. Special Instructions Before you use these procedures for the first time, read the general di[...]

Abbreviated Dialing [ _ ] Note: The 8503T voice terminal allows 12 programmed memory-dialing locations accessed with the dial pad buttons. At these dial pad locations, you can store telephone numbers or access codes. In addition, the DEFINITY Communications System allows you to store numbers in a maximum of 3 Abbreviated Dialing lists. To program o[...]

To place a call using a 1 Dial appropriate Abbreviated Dialing List code: personal, group, system, ● List 1 or enhanced list ● List 2 [dial tone] ● List 3 2 Dial desired list item (1, 2, 3...) ● Stored number is automatically dialed Automatic Callback [ _ ] To automatically place 1 Press [ Auto Callback ] during call attempt another call to[...]

Call Forwarding All Calls [ _ ] To temporarily redirect all calls to an extension or outside number of your choice 1 2 3 Press [ Call Forward ] or Dial Call Forward code [dial tone] Note: If you have console permission, you may next dial extension number whose calls are to be forwarded. Dial extension or number where calls will be sent [confirmatio[...]

To retrieve parked call 1 Dial Answer Back code from any extension [dial tone] 2 Dial extension where call is parked [confirmation tone] Note: If you receive intercept tone, parked call has been disconnected or retrieved by someone else. Call Pickup [ _ ] To answer a call to a 1 Press [ Call Pickup ] member of your pickup or Dial Call Pickup code g[...]

Leave Word Calling [ _ ] To leave a message after 1 Press [ LWC ] before hanging up your handset dialing an extension [confirmation tone] (when your call is not ● Message light goes on at called voice terminal answered, you hear coverage or busy tone, Note: If reorder tone is heard, message is not stored; or you have been put try again. on hold) [...]

Priority Calling [ _ ] To place a priority call 1 2 3 Press [ Priority ] or Dial Priority Calling code [dial tone] Dial extension Wait for called party to answer Send All Calls [ _ ] To send all incoming calls 1 Press [ Send All Calls ] (except priority calls) or Dial Send All Calls code immediately to coverage [confirmation tone] Note: You may hea[...]

Voice Message Retrieval [ _ ] To retrieve your voice 1 messages when your Message light is on 2 3 4 Dial Voice Message Retrieval code [dial tone] Press [ # ] [voice prompting] Note: Do not press [ # ] if calling from someone else’s extension; instead, dial your own extension and your security code, if required. Move through messages with these di[...]

Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones ● 1 ring — A call from another extension. ● 2 rings — A call from outside or from the attendant. ● 3 rings — A priority call from another extension, or from an Automatic Callback c[...]

Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages. [...]

pickup group A group of voice terminal users who can answer calls for each other through the Call Pickup feature. Group members are determined by the System Manager and are usually located in the same work area or perform similar job functions. priority call An important or urgent call that sends a special 3-burst ring. program/reprogram To use you[...]

Quick Reference Lists Feature Codes Feature Code ABBREVIATED DIALING List 1 List 2 List 3 Program AUTOMATIC CALLBACK Cancel CALL FORWARDING ALL CALLS Cancel Feature Code CALL PARK Answer Back CALL PICKUP LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel VOICE MESSAGE RETRIEVAL Coverage[...]

Trunk Codes Abbreviated Dialing* Description Code Miscellaneous Description Extension Message Attendant Personal List 1 Personal List 2 Personal List 3 Item No. Name Name Name 1 2 3 4 5 6 7 8 9 0 * You may have as many as 3 personal lists, and each list can have either 5 or 10 items; see your System Manager[...]

555-230-747 Issue 2, March 1992 Graphics © AT&T 1988[...]