AT&T E1828B manual

User's manual E5828B/E1828B 5.8 GHz cor ded/cor dless tel ephone/answering sys tem with caller ID/ call waiting[...]

Model # E5828B/E1828B Product name: 5.8GHz corded/c ordless telephone/answering syst em Serial # (found on the bott om of the telephone base) Purchase date: Place of purchase: Congr atulations on your purchase of this A T&T product. Befor e using this A T&T product, please read the Import ant safety instructions on pages 56-58 of this manua[...]

S T OP! See page 7 for easy instructions. Y ou must install and char ge the battery befor e using the telephone. CAUTION: T o reduce the risk of fire or injury to persons or damage t o the telephone, read and follow these instructions carefully: • Use only the supplied r echargeable batt ery or replacement batt ery 2422 (SKU 23402, part number 89[...]

1 Getting s t arted Quick ref erence guide ..................... 2 Parts checklist ..................................... 4 T elephone base installation ......... 5 Battery inst allation & charging ... 7 Wall mounting ..................................... 8 Belt clip & optional headset ............. 9 T elephone oper ation Handset settings .[...]

2 Getting started DIR /VOL UME+ When phone is idle, press DIR to display dir ectory entries (page 29). While entering letters in names, press to advance or pr ess twice to enter space. While progr amming, press to change menu it em or value (pages 10-12). During a call, press DIR t o adjust listening volume. INT/DELETE While phone is idle, press to[...]

3 Getting started Quick r ef er ence guide T elephone base • INTERC OM/CID DEL : Press to delete displa yed caller ID entry (page 34). While phone is idle, press to page handset (page 16), or press and hold to delet e all caller ID entries (page 35). • MENU : Press to customize the telephone’s operation (page 13). • FLASH : During a call, p[...]

4 Getting started T elephone base Belt clips for cor d- less handset Chargers for cordless handset Power adapter for telephone base Power adapters for handset charger T elephone line cord (1 long, 1 short) Battery compart- ment covers Cordless handsets User's manual Quick start guide Base handset Handset cord P arts checklist Save your sales r[...]

5 Getting started T elephone base installation Choose a central location close t o a telephone jack and a power outlet not controlled t o a wall switch. The telephone base can be plac ed on a flat sur- face or mount ed on a standard wall plat e. For optimum r ange and better reception, plac e the telephone base in a high and open location. Avoid pl[...]

6 Getting started T elephone base installation NOTES: 1. Use only the power adapter supplied with this pr oduct or equivalent. T o order a replac ement power adapter , visit our website at www .telephones.att.c om, or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. 2. Be sure to use an electrical outlet not contr olled by a wall switch. 3. [...]

7 Getting started BATTERY LOW 10:08 AM 02/14 NEEDS RECHARGING then 1. Plug the small end of the smaller power adapter into the jack on the under- side of the charger , then route the c ord through the slot as shown. Bat t ery installation & char ging After installing the bat tery , you may be able to mak e or receive short calls. For best perfo[...]

8 Getting started W all mounting The telephone base can be installed on any standar d wall-phone outlet as shown below. Choose a location awa y from electr onic equipment such as per- sonal computers, comput er rout ers, tel evision sets or micr owave ovens. Avoid ex cessive heat, cold, dust or moistur e. 1. Connect the telephone line cord and powe[...]

9 Getting started Belt clip & optional headset t Install belt clip as shown below if desir ed. Plug 2.5mm head- set into jack on side of handset (beneath small rubber flap). NOTE: If the sound quality of the headset is not good, try unplugging it, and firmly plugging it in again. Snap belt clip into notches on both sides of handset. T o release[...]

10 T elephone operation Handset set tings Y ou can change settings to program how the cordless handset works. Each c ordless handset operates individuall y from the other handsets. The ringer sound, ringer volume, date & time dial mode and language must be programmed sepa- ratel y for each cor dless handset. • Press MENU /CHAN , then use the [...]

11 T elephone operation Handset set tings Set handset date & time The handset displays the date & time when idle. Y ou can set the time manually, or you can allow it to be set automaticall y with incoming caller ID information. The time will be set automatically only if you subscribe to caller ID service pr ovided by your local telephone co[...]

12 T elephone operation Handset set tings Set handset ringer tone This feature allows you t o choose one of 4 ringing tones (1-4) or turn the ringer off . Use CID/-VOL UME or DIR /VOL UME+ button to hear an example of each ringer tone, then press SELE CT/ TRANSFER to select the one you prefer . • Press MENU /CHAN to begin progr amming. • Press [...]

13 T elephone operation Base set tings Y ou can change settings to program how the t ele- phone base works. Follow the steps below t o progr am the telephone base. T o stop at any time, pr ess CLEAR . If the telephone rings, progr amming stops aut omatically so you can answer the call. Choose tel ephone base language At this menu you can select the[...]

14 T elephone operation Base set tings Choose base ringer volume The base ringer volume can be set to OFF , LO W , or HI , by adjusting the switch on the left side of the telephone base. This switch a ffects only the telephone base ringer volume, the handset ringer volume remains unchanged. Contras t adjustment (t elephone base onl y) There ar e fo[...]

15 T elephone operation Basic cor dless handset oper ation Making and answering calls T o answer an incoming call, press PHONE/ FLASH (or any key e xcept OFF /CLEAR , CID/-VOL UME or DIR /VOL UME+ ). If you have caller ID service, the caller’s number and name will appear on the display screen a fter the first or second ring (see page 30 for calle[...]

16 T elephone operation Basic base oper ation Making and answering calls T o answer a call, lift the corded handset, or press SPEAKER . If you have caller ID service, the call- er’s number and name will appear on the display screen aft er the first ring (see page 30 for caller ID features and options). T o make a call, lift the corded handset, (o[...]

17 T elephone operation Options while on calls T o adjust volume Press CID/-VOLUME or DIR /V OL UME+ buttons on the cordless handset or the VOL UME but- ton on the telephone base t o adjust listening volume. Call waiting If you subscribe to a call waiting service with your local telephone service pr ovider , you will hear a beep if someone calls wh[...]

18 T elephone operation Options while on calls Channel (cor dless handset only) If a call is noisy , unclear or if words fade out, press MENU/ CHAN on the cor dless handset to scan for a bett er communication channel between the handset and the telephone base. T emporary tone dialing If you have dial pulse (rotary) servic e, you can switch to t ouc[...]

19 T elephone operation Call tr ansf er Call trans fer T o move an outside call from one c ordless hand- set to the other cor dless handset: • Press SELECT /TR ANSFER . Y our cordless handset will display CALL TR ANSFERRED and the desti- nation handset will begin ringing. • To answer the outside call, pr ess PHONE/ FLASH . NOTES: 1. Before the [...]

20 T elephone operation Int er com calls Inter com calls Y ou can use the intercom featur e to have con- versations between the handset and the tele- phone base. Press the INT/ DELETE butt on on the cordless handset or INTER C OM/ CID DEL at the telephone base. T o answer an inter com page on a cor dless hand- set, press INT/ DELETE . At the t elep[...]

21 T elephone operation Int er com calls Inter com calls During a telephone conversation, you can move the call to the telephone base fr om a cor dless handset, or to a cor dless handset from the t el- ephone base. T o move a call from a c ordless handset t o the telephone base: • T o page the telephone base, pr ess INT/ DELETE on the cordless ha[...]

22 T elephone operation Int er com calls Inter com calls T o move a call from the t elephone base to the cordless handset: • Press HOLD (If you ar e on the base Speakerphone, this step is optional since the outside call will automatically be put on HOLD ). • T o page the cordless handsets, press INTERC OM/ CID DEL on the telephone base ( P AGIN[...]

23 T elephone operation 23 Dir ectories Dir ectories (handset and base) Each cordless handset or the t elephone base has its own and separate dir ectory . Each directory can store up t o 30 entries. Each entry can contain a number up to 24 digits, and a name up to 15 let- ters. A convenient sear ch feature can help you find and dial numbers quickly[...]

24 T elephone operation Speed dialing (cor dless handset onl y) On the cordless handset, numbers called most fr e- quently can be stor ed in so that they can be dialed with only two butt on presses. Y ou can enter nine speed dial numbers up to 24 digits. Each entry is associated with a dial pad numeral k ey . The nine speed dial numbers on the cord[...]

25 T elephone operation Speed dialing (cor dless handset onl y) T o create a dir ectory entry • Press MENU/ CHAN to begin progr amming. • Press SELECT/ TR ANSFER . • Enter a name (up to 15 char acters), then press SELECT/ TR ANSFER (see page 26 for instructions). • Enter a telephone number (up t o 24 digits), then press SELE CT/ TRANSFER . [...]

26 T elephone operation New dir ectory entries T o enter a name • Press MENU/ CHAN on cordless handset to ent er the main menu. • Press SELECT/ TR ANSFER to confirm. • The screen will show ENTER NAME . • Enter the name (up to 15 alphanumeric char ac- ters) of the person using the table below . • Use DIR to advance to the next spac e to th[...]

27 T elephone operation 4 5 6 (Cordless handset only) 7 New dir ectory entries ENTER NUMBER DISTINCT RING? N 5551234 PAT WILLIAMS 5551234 10:08 AM 02/14 A D appears in the display of each entry on the cordless handset that has been assigned a distinctive ring. T o enter a number Use the dial pad to enter up t o 24 digits. When the number is complet[...]

28 T elephone operation 1 DIR 2 DIR DIR 5 Dir ectory sear ch Follow the steps on the left t o browse thr ough the directory , or search to find a specific entry . You can press OFF /CLEAR on the cor dless handset (or CLEAR at the base) anytime to exit the dir ectory . T o browse thr ough the directory T o browse, press DIR or CID to scroll thr ough[...]

29 T elephone operation 1 DIR 2 DIR 3 DIR DIR T o dial or change an entry Y ou can make existing direct ory entries to speed dial entries if they are stor ed in the handset. Y ou can also change names, numbers and the distinctive ringing settings, or erase entries, that ar e stored in the cor dless handset or the tele- phone base. When any entry is[...]

30 CHRIS WILSON * 908-555-4321 8/12 10:06 AM CHRISTINE SMITH 10:08 AM 02/14 908-555-0100 Caller ID oper ation Information about call er ID with call waiting This product has a caller ID function with call waiting feature which works with servic e from your local telephone company . Caller ID with call waiting lets you see the name and telephone num[...]

31 Caller ID operation Caller ID oper ation How caller ID works If you subscribe to caller ID service pr ovided by your local telephone company , information about each caller will be displayed between the first and second ring. Information about the last 30 incoming calls is stored in the call log. Y ou can review the call log t o find out who has[...]

32 Caller ID operation Caller ID oper ation There ar e also occasions when other information or no information is displayed for various r easons: On-scr een message Reason PRIVATE NAME Caller prefers to r emain anony- mous. PRIVATE CALLER Caller name and telephone number not revealed at caller's request. UNKNOWN NAME Y our local telephone comp[...]

33 Caller ID operation Caller ID memory Memory capacity Each cordless handset or the t elephone base has its own directory . Each directory can stor e up to 30 caller ID rec ords r espectively . These numbers are available for subsequent r etrieval or for saving into the internal dir ectory for long-t erm storage until they are deleted. Caller info[...]

34 Caller ID operation Caller ID memory Dialing fr om the call log • Press CID on the telephone base or on the cordless handset t o activate the call log. • Press CID or DIR on the telephone base or on the cordless handset t o scroll t o the desired number to be dialed. • Press DISP DIAL below the screen on the tele- phone base or press PHONE[...]

35 Caller ID operation Caller ID memory • Pr ess SELECT/ TRANSFER on cor dless handset or SELECT on telephone base to edit the telephone number . Y ou can make any changes to the num- ber by using the CID then INTERCOM /CID DEL on telephone base and INT/ DELETE on cor dless handset to erase char acters, or using the dial pad to enter new ones (se[...]

36 Caller ID operation Caller ID memory Deleting all call er ID r ecor ds • Press and hold INT /DELETE on the cordless hand- set or INTERC OM /CID DEL on the telephone base for two seconds or longer to clear all entries in the call log. • A message appears on the scr een asking you to confirm that you want to delet e all entries in the call log[...]

37 Caller ID operation Call waiting If you have subscribed to the call waiting service from your local telephone c ompany , you will hear a beep if there is an incoming call while you ar e already on the phone. The telephone number of the new incoming call will also be displayed on the screen. • Press PHONE /FLASH on the cor dless handset or FLAS[...]

38 Answering syst em oper ation Message capacity The answering system can rec ord up t o 95 mes- sages, depending on the length of each message. Individual messages can be up to four minut es long, and total maximum r ecor ding time is 15 minutes. Messages will remain available f or replay until you delete them. 16 Message counter Number of message[...]

39 Answering system operation Day & time announcements T o set day & time Before pla ying each message, the answering sys- tem announces the day & time the message was received. Before using the answering syst em, follow the steps on left to set the da y & time, so messages are dated c orrectly . If the clock is not set, before play[...]

40 Answering system operation Out going announcements Outgoing announcements ar e the messages call- ers hear when calls are answer ed by the answer- ing system. The telephone is pre-pr ogrammed with an announc e- ment. If the telephone is set up to r ecor d messages, it answers calls with “Hello. Please leave a message after the t one. ” Y ou [...]

41 Answering system operation 1. SETUP 3. SETUP -O R- Press until desired f ea- ture is heard (see list at right). Press until desired selec- tion is heard. Press to set selection and move to next menu option. Press to set selection and exit menu. 2. SKIP or REPEA T PLA Y/ STOP Changing f eatur e options Menu features can be changed t o progr am ho[...]

42 Answering system operation Message playback Press PLA Y/ STOP to hear messages. The system announces the number of messages, then begins playback. If you have new messages waiting, you will hear only the n ew messages (oldest first). If ther e are no new messages, the system will playback all mes- sages (oldest first). Announcements • When pla[...]

43 Answering system operation R ec or ding & playing memos Memos are messages you r ecord yourself . They are saved, played back and delet ed exactl y like incoming messages. Y ou can record a memo as a reminder to yourself , or leave a message for someone else if other members of your household are using the answering system. T o recor d a mem[...]

44 Answering system operation Message count er displays The message counter usually displa ys the total number of memos and incoming messages. See the list below for explanations of other displa ys in this counter . Message count er displays 0 No messages. 1-95 Number of messages/memos, or mes- sage number currently playing (flashes when there are [...]

45 Answering system operation 1. R emot e ac cess A two digit security code is requir ed to acc ess your answering system from any t ouch-tone telephone. This code is 19 by default, see Changing f e atur e options (page 41) to change it. Dial your telephone number from any touch-t one tele - phone. 2. When the system answers, enter two digit remot [...]

46 Appendix CONNECTING... The handset is waiting for a dial tone. NEEDS RECHARGING Handset battery is depleted. Place handset in charger to char ge the battery . BATTERY LOW Handset battery is low . Place handset in charger to char ge the battery . RINGER OFF The handset ringer is turned off. HOLD Current call is on hold. Display scr een messages, [...]

47 Appendix Display scr een messages, lights & tones Scr een display messages CONNECTING . . . TRANSFERRED CALL OTHER HANDSET ON and then OR OUT OF RANGE XX MISSED CALLS CALL TRANSFERRED Y ou are transf erring an external call on your cordless handset to another cordless (destination) handset. Another cordless handset is on a call. Or cordless [...]

48 Appendix “Beep-Beep ... Beep-Beep ... ” (Double beep every five seconds) Handset battery is low . Place handset in charger to char ge the battery . “Beeeeeeeeep” (One long beep) Confirmation tone (current oper- ation has been successfully com- pleted). “Beep-Beep-Beep-Beep- Beep” (Five quick beeps) Error tone (curr ent operation has [...]

49 Appendix T r oubleshooting If you have difficulty with your phone, please try the suggestions below . For Customer Service, visit our websit e at www.t elephones.att.com, or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. My telephone does not work at all • Make sure the power cor d is securely plugged in. • Make sure the batt ery is[...]

50 Appendix CAN’T CONNE CT displays on my cordless handset • Place the cordless handset in telephone base for one minute to allow the c ordless handset and base to r esyn- chronize channels. • Move the cordless handset closer t o the telephone base. It might have moved out of range. • If the cordless handset is in its char ger and the CHARG[...]

51 Appendix The batteries will not hold a charge • Charge the batt ery in the cordless handset f or at least 16 hours. For optimum daily perf ormance, return the c ordless handset to its charger when not in use. • Make sur e the handset is placed in the char ger correctl y . The CHARGE light on the charger should be on. • If the cordless hand[...]

52 Appendix T r oubleshooting My cordless handset does not ring when I receive a call • Make sure that the ringer is turned on. R efer t o the section(s) on ringer selection in this user’s manual. • Make sure the telephone line c ord is plugged secur ely into the telephone base and the t elephone jack. Make sure the power cor d is securel y p[...]

53 Appendix T r oubleshooting • Other electronic products can cause interf erence with your cordless t elephone. Try inst alling your telephone as far away as possible fr om electronic devices wir e- less routers, r adios, radio towers, pager t owers, cellular telephones, inter coms, r oom monitors, televisions, per- sonal com puters, kitchen app[...]

54 Appendix T r oubleshooting Incomplete messages • If a caller leaves a very l ong message, part of it may be lost when the system disconnects the call aft er four minutes. • If the caller pauses for more than seven sec onds, the sys- tem stops r ecor ding and disconnects the call. • If the system’s memory becomes full during a message, th[...]

55 Appendix System does not recor d message • Make sure answering system is on (page 38). System does not answer after corr ect number of rings • Make sure that the answering syst em is on (page 38). • If toll saver is activated, the number of rings changes to two when there ar e new messages waiting (page 41). • In some cases, the system m[...]

56 Appendix Important saf ety instructions This symbol is to alert you to important oper ating or servicing instructions that may appear in this user’s manual. Always follow basic safety pr ecautions when using this product t o reduce the risk of injury , fire, or electric shock. Safety inf ormation • Read and underst and all instructions in th[...]

57 Appendix Important saf ety instructions Especially About Cor dless T elephones • Privacy: The same features that mak e a cordless phone c onvenient creat e some limitations. T elephone calls are transmitt ed between the telephone base and handset by radio waves, so there is a possibility that your c ord- less phone conversations could be inter[...]

58 Appendix Important saf ety instructions • Nickel-met al hydride r echargeable bat teries: Dispose of these batteries in a safe manner . Do not burn or puncture. Like other bat teries of this type, if burned or punctured, they could r elease caustic material which could cause injury . The RBRC ™ Seal means that the manuf acturer is voluntaril[...]

59 Appendix F C C Part 68 and A CT A This equipment complies with Part 68 of the F CC rules and with t echnical requir ements adopted by the Administrative Council f or T erminal At tachments (ACT A). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAE Q##TXXXX. This iden- tifi[...]

60 Appendix F C C Part 68 and A CT A If this product is equipped with a cor ded or cor dless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose t o stor e emer- gency telephone numbers (e.g., police, fir e, medical) in these locations. If you do store or t est emergency numbers, please: • Remain on[...]

61 Appendix F C C Part 15 This equipment has been tested and f ound to comply with the r equirements for a Class B digital device under P art 15 of the Feder al Communications Commission (FCC) rules. These requir ements are intended t o provide r easonable prot ection against harmful interfer ence in a residential inst allation. This equipment gene[...]

62 Appendix Limit ed warr anty The A T&T brand is used under license - any r epair , replacement or warranty service, and all questions about this product should be dir ected t o: In the United States of America call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. 1. What does this limited warranty c over? The manufacturer of this A T&T-[...]

63 Appendix Limit ed warr anty 4. What is not covered by this limit ed warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal oper ation or handling, neglect, inundation, fire, water , or other liquid intrusion; or • PRODUCT that h[...]

64 Appendix Limit ed warr anty 6. What must you return with the PRODUCT t o get warranty service? Y ou must: a. Return the entir e original package and cont ents including the PRODUCT to the service location along with a description of the malfunction or dif- ficulty; and b. Include “valid proof of pur chase” (sales receipt) identifying the PR [...]

65 Appendix T echnical specifications RF Fr equency Band (Handset to Base) 5863.8MHz — 5872.5MHz Modulation FM RF Fr equency Band (Base to Handset) 912.75MHz — 917.10MHz Channels 30 Operating T emperature 32°F — 122°F 0°C – 50°C T elephone Base V oltage (AC V oltage, 60Hz) 104 — 129 Vrms T elephone Base V oltage (DC Adapter Output) DC[...]

66 Appendix A Alert tones, 48 Answering calls, 15-16 Answering system, 38 announcements, 40 memos, 43 message playback, 42 remote ac cess, 45 B Battery char ging, 7 Battery inst allation, 7 Battery low , 7 Belt clip, 9 C Call waiting, 17, 37 Call transfer , 18 Caller ID, 30 Caller ID memory , 33 delete number , 35 delete rec ords, 36 Conferenc e ca[...]

Use the wallet card below to help you r emember commands t o control your answering system from any t ouch tone telephone. R emot e ac cess wall et car d Cut along dotted line Fold card her e Action Remot e command Play all messages .................. 1 Play new messages ............... 2 Delete the message .............. 3 Delete all old messages [...]

Copyright © 2007 Advanced American T elephones. All rights reserved. AT&T and the Globe symbol ar e trademarks of A T&T Knowledge Ventur es, licensed to Advanced American T elephones. Printed in China. Issue 1 AT&T 02/07. 91-001112-010-100 www .telephones.att.c om[...]