AT&T E5943B manual

User’ s Manual 5.8 GHz Cor dless T elephone/Answ ering System E5943B/ E5944B w i t h Ca ll er I D/ C al l W a i t in g[...]

Model #: E5943B/E5944B Pr oduct name: 5.8 GHz Cordless T elephone/Answ ering System Serial #: (found on the bottom of the telephone base) P u rc h a s e d a t e : P l a c e o f p u rc h a s e : Congratulations on y our pur chase of this A T&T pr oduct. Befor e using this telephone system, y ou m ust r ead Impor tant saf ety instructions on pag [...]

D ep e n di n g o n yo u r s e r v i ce , yo u m ay s ee t h e c a l le r ’ s n um b e r , o r t h e c a l le r ’ s n a m e a n d number . This pr oduct can provide information only if both y ou and the caller are in areas offering caller ID ser vice, and if both telephone companies use compatible equipment. The time and date are sent by the se[...]

S T O P ! See page 8 for easy instructions. Y ou must install and   charge battery befor e   using the telephone. Add new handsets to mak e y our phone mor e versatile (see pa g e 43) Y o ur te l ep h on e c an ac c om m od a te u p t o f ou r c o rd le s s ha n ds e ts . Y o u c an ad d new handsets (model E597-2, purchased s[...]

1 T a b l e o f c o n t e n t s Getting star ted Quick ref er ence guide ................. 2 Parts checklist .............................. 4 Befor e y ou begin .......................... 6 T elephone base installation ......... 7 Batter y installation & charging .... 8 W all mounting .............................. 9 Belt clip & optional he[...]

2 Getting started   OFF CLEAR During a call, press to hang up. While using menus, press to cancel an operation, return to the previous menu, or exit the menu display . Q u i c k r e f e r e n c e g u i d e MUTE DELETE While on a call, press to mute micro- phone (see page 14). While reviewing the call log, press to delete an individual entry ,[...]

3 Getting started Q u i c k r e f e r e n c e g u i d e T elephone base A n sw e r i n g s y s t e m c o nt r o l s (see pages 30-39)   ANSWER ON/OFF ................................. Press to turn answering system on or off. DELETE ................... Press to delete a message during playback. Press and hold to delete all old messages when set[...]

4 Getting started P arts checklist for E5943B S av e yo u r s a l e s r e c e i p t a n d o r i g i n a l p a c k a g i n g i n c a s e y o u n e e d t o s h i p y o u r telephone for war ranty ser vice. Check to make sur e the telephone package includes the follo wing: T elephone base Battery packs Power adapter for telephone base Power adapters f[...]

5 Getting started P arts checklist for E5944B S av e yo u r s a l e s r e c e i p t a n d o r i g i n a l p a c k a g i n g i n c a s e y o u n e e d t o s h i p y o u r telephone for war ranty ser vice. Check to make sur e the telephone package includes the follo wing: T elephone base Cordless handsets Wall mount bracket Belt clips Cordless handse[...]

6 Getting started B e f o r e y o u b e g i n About caller identification Caller ID with call waiting featur es in this telephone lets y ou see w h o ’ s c a l l i n g b e f o re y o u a n s we r t h e p h o n e , e ve n w h e n y o u ’ r e o n another call. These featur es requir e s e r v i c e s p r ov i d e d b y y o u r l o c a l telephone[...]

7 Getting started NOTE: Use only the power adapter supplied with this product. If you need a replacement, call 1 (800) 222-31 11. In Canada, call 1 (866) 288-4268. Be sure to use an electrical outlet not controlled by a wall switch. In Canada, call 1 (866) 288-4268. Be sure to use an electrical outlet not controlled by a wall switch. Be sure to use[...]

8 Getting started B a t t e r y i n s t a l l a t i o n & c h a r g i n g After batter y installation, place each handset in the telephone base or a charger a nd a ll o w i t to c h ar g e f o r 1 6 h o u r s b e fo re u se . Y o u c a n k ee p th e b at t e r y pa c k s c ha r g e d b y re t u r ni n g t h e h a n d se t s t o th e t el e p ho[...]

9 Getting started W all mounting The base can be installed on an y standar d wallphone outlet as shown below . Choose a location a wa y from an y electr onic equipment, such as personal com- p u t e r s , c o m p u t e r ro u t e r s , t e l ev i s i o n s e t s o r m i c ro w av e o ve n s . Av o i d e x c e s s i ve h e a t , c o l d , d u s t o [...]

1 0 Getting started Belt clip & optional headset Install belt clip as shown belo w if desir ed. Snap belt clip into notches on side of handset. Rotate and pull to remove. Plug 2.5 mm headset into the jack on the side of handset (beneath small rubber cap). Fo r h a n d s -f r e e t e l e p h o n e c o n ve r s a t i on s , y o u c a n u s e a n [...]

1 1 T elephone operation B a s i c h a n d s e t o p e r a t i o n M a k i n g a n d a n s we r i n g c a l l s T o a n sw e r a n i n c o mi n g c a l l , p re s s PHONE  FLASH o r   SPEAKER , o r a ny d i a l p a d ke y ( 0 - 9 , * o r # ) . T o m a ke a c a l l , p re s s PHONE  FLASH o r   SPEAKER , t h e n d i a l a n u m b e r . P r e[...]

1 2 T elephone operation B a s i c b a s e o p e r a t i o n M a k i n g a n d a n s we r i n g c a l l s T o a n s w e r a n i n c o m i n g c a l l , p r e s s   SPEAKER , o r a ny d i a l p a d ke y ( 0 - 9 , * o r # ) . T o m a ke a c a l l , p r e s s   SPEAKER , t h e n d i a l a n u m b e r . P re s s   SPEAKER again to hang up. L a s [...]

1 3 T elephone operation O p t i o n s w h i l e o n c a l l s - handset and base V olume control P re s s ^   o r V o n t h e VOLUME b u t t o n o n t h e s i d e o f t h e h a n d s e t o r p r e s s ^ o r V o n t h e VOLUME button on the base to adjust the listening v olume lev els (1-5, of which 5 is the highest). When you chang e the volume [...]

1 4 T elephone operation M u t e P re s s MUTE  DELETE t o s i l e n c e t h e m i c ro p h o n e . Y o u will be able to hear the person at the other end, but they will not be able to hear you until you p re s s MUTE   DELETE a g a i n a n d re s u m e s p e a k i n g . T emporar y ringer silencing P re s s O F F   CLEAR o r MUTE  DELETE w[...]

1 5 T elephone operation Inter com calls Inter com calls If you ha ve mor e than one handset, use the inter - c o m f e a t u re t o h a ve c o n ve r s a t i o n s b e t we e n t h e handsets and base . • P re s s t h e   INTERCOM b u t t o n o n a h a n d s e t o r HANDSET LOCA TOR/  INTERCOM o n t h e b a s e t o i n i t i - ate an inter[...]

1 6 T elephone operation C a l l f o r w a r d An external call can be forwar ded betw een the fol- lowing parties: • Fro m one handset to another handset (pur - chased separately). • F ro m a h a n d s e t t o t h e b a s e . • F ro m t h e b a s e t o a h a n d s e t . C a l l f o r w a rd D u r i n g a c o n ve r s a t i o n , yo u c a n f[...]

1 7 T elephone operation C a l l t r a n s f e r An external call can be transfer red between the f o l l o w i n g p a r t i e s : • F ro m o n e h a n d s e t t o a n o t h e r h a n d s e t ( p u r- chased separately). • F ro m a h a n d s e t t o t h e b a s e . • F ro m t h e b a s e t o a h a n d s e t . C a l l t r a n s f e r During a[...]

1 8 T elephone operation Handset settings U s i n g t h e f e a t u re m e n u , y o u c a n c h a n g e s e t t i n g s t o customize how the telephone w orks. P re s s SELECT  MENU , then use the V ^ buttons t o s c ro l l t o t h e f e a t u re y o u w a n t t o c h a n g e . As you scr oll through the menu, the top menu item is alwa ys highli[...]

1 9 T elephone operation Handset settings L a n g u a ge At this menu, you can select the languag e used in a l l m e n u s a n d s c re e n d i s p l ay s . U s e t h e V ^ b u t - tons to select ENGLISH, SP ANISH or FRENCH, then press SELECT  MENU   to s a ve y o u r p re f e r e n c e . The default language is English, only change this optio[...]

2 0 T elephone operation Base settings Ringer v olume Y ou can set a base ring vo lume lev el (1-6), or turn the ringer off (0). When the base is idle, use the ^ o r V o n t h e VOLUME button to hear an example o f e a c h v o l u m e l ev e l a n d s av e t h e o n e yo u p r e f e r . NOTE: The ringer volume level also determines the level of rin[...]

2 1 Directory S h a re d d i re c t o r y T h e d i r e c t o r y i s s t o r e d i n t h e b a s e , a n d i s s h a r e d b y a l l h a n d s e t s . C h a n g e s m a d e a t a n y o n e h a n d s e t will be reflected in all. M e m o r y c a p a c i t y T h e d i r e c t o r y c a n s t o r e u p t o 5 0 e n t r i e s. E a c h e n t r y c a n c[...]

2 2 Directory N e w d i r e c t o r y e n t r i e s T o c r eate a new dir ectory entr y P re s s SELECT  MENU , t h e n p r e s s SELECT  MENU t o c h o o s e D I R E C TO R Y . P re s s V to highlight ST ORE. P re s s SELECT  MENU , then enter the telephone number when pr ompted. U s e t h e d i a l p a d t o e n t e r u p t o 3 2 d i g i t[...]

2 3 Directory N e w d i r e c t o r y e n t r i e s The cursor mov es to the right when y ou pr ess another dial pad button or the ^ b u t t o n . P r e s s V t o m o ve t h e c u r s o r t o t h e l e f t . P r e s s MUTE  DELETE t o e r a s e l e t t e r s i f y o u m a ke a m i s t a ke . S t o r i n g t h e e n t r y P re s s SELECT  MENU ?[...]

2 4 Directory D i r e c t o r y s e a r c h T o b row s e t h r o u g h t h e d i r e c t o r y P re s s ^ DIR to display the first listing in the dir ec- t o r y . Y o u c a n t h e n u s e t h e V o r ^ t o b ro w s e t h ro u g h t h e d i re c t o r y , o r s e a rc h t o f i n d a s p e c i f i c entr y . Entries will be displa yed alphabetica[...]

2 5 Directory T o d i a l , d e l e t e o r c h a n g e e n t r i e s T o d i a l a d i s p l aye d n u m b e r W h e n a n y d i re c t o r y e n t r y i s d i s p l ay e d , p res s PHONE  FLASH (o r   SPEAKER ) t o d i al th e d is p laye d number . T o d elete an entry W h e n a n y d i re c t o r y e n t r y i s d i s p l ay e d , p res s [...]

2 6 Caller ID log S h a re d c a l l e r I D l o g T h e c a l l e r I D l o g i s s t o r e d i n t h e b a s e , a n d i s s h a re d b y a l l h a n d s e t s . C h a n g e s m a d e a t a ny o n e handset will be r eflected in all. H ow c a l l e r I D w o r k s If you subs cribe to caller ID service provided b y your local telepho ne company ,[...]

2 7 Caller ID log Caller ID log A b o u t n a m e s Names of callers will be displa yed only if the inf or - mation is pr ovided b y your local telephone com- p a ny. If the telephone number of the person calling exactly matches a n umber in your directory , the name that appears on scr een will match the name a s yo u e n t e re d i t i n t o y o [...]

2 8 Caller ID log T o r e v i e w t h e c a l l l o g T o re v i ew t h e c a l l l o g Press V CID to r e view the call log. The most recent c a l l i s d i s p l ay e d f i r s t . U s e t h e a r ro w b u t t o n s t o scr oll thr ough the list as shown on the left. T o re t u r n a c a l l P re s s PHONE  FLASH ( o r   SPEAKER ) t o c a l l[...]

2 9 Caller ID log T o r e v i e w t h e c a l l l o g • P re s s SELECT  MENU   t o c o py t h i s e n t r y i n t o y o u r d i re c t o r y . I f t h e n a m e o r n u m b e r i s n o t p r o - vided, you will be pr ompted to enter them (see p a g e 2 2 ) . • P re s s a n d h o l d P re s s a n d h o l d OFF  CLEAR f o r fo u r s e c o [...]

3 0 Answering sys- tem operation M e s s a ge c a p a c i t y The answ ering system can r ecor d up to 99 mes- s a g e s , d e p e n d i n g o n t h e l e n g t h o f e a c h m e s s a g e . I n d i v i d u a l m e s s a g e s c a n b e u p t o f o u r m i n u t e s l o n g , and total maximum r ecor ding time is 18 minutes. Messages will r emain a[...]

3 1 Answering system operation T u r n i n g t h e a n s w e r i n g s y s - t e m o n a n d o f f D ay a n d t i m e a n n o u n c e m e n t s T o set d a y & time B e f o re p l ay i n g e a c h m e s s a g e , t h e a n s we r i n g s y s - tem announces the da y and time the message was re c e i ve d . B e f o re u s i n g t h e a n s w e r[...]

3 2 Answering system operation Outgoing announcements Outgoing announcements ar e the messages call- ers hear when calls ar e answ er ed by the ans wering system. The phone is pr e-pro grammed with announce- m e n t s f o r n o r m a l ( a n s we r a n d r e c o r d ) m o d e a n d for announcement onl y mode (see page 33). If the p h o n e i s s e[...]

3 3 Answering system operation A Announcement only mode In announcement only mode, callers hear an announcement but cannot lea v e messages. T o turn Announcement only on or off P re s s SETUP r epeatedly until you hear “ Announcement only , record no messag es. T o change the setting press CHANGE. ” T h e n p r e s s CHANGE until you hear the [...]

3 4 Answering system operation C h a n g e f e a t u r e o p t i o n s Y ou can change how the answ ering system oper - a t e s. P r e ss SETUP r ep e a t e d l y t o h e a r e a c h f ea t u r e . P re s s CHANGE w he n y ou h e a r t he f e a t u re yo u w a nt t o mo d i f y . Feature options (default settings underlined) System announces: Featu[...]

3 5 Answering system operation M e s s a g e p l ay b a c k P re s s P L AY   /STOP t o h e a r m e s s a g e s . T h e s y s t e m announces the number of messages, then begins pla yback. I f yo u h av e n ew m e s s a g e s , yo u w i l l h e a r o n l y t h e new messages (earlies t first). If there ar e no new messages, the system will pla y [...]

3 6 Answering system operation Recording & pla ying memos M e m o s a re m e s s a g e s y o u re c o r d y o u r s e l f . T h ey a r e sa v ed, pla yed back and deleted exactly lik e incoming m e s s a g e s . Y o u c a n re c o r d a m e m o a s a r e m i n d e r t o yo u r s e l f , o r l e ave a m e s s a g e f o r s o m e o n e e l s e i [...]

3 7 Answering system operation M e s s a g e c o u n t e r d i s p l ay s The message counter usually displa ys the total number of memos and incoming messag es. See the list below for explanations of other displa ys in this counter . M e s s a ge c o u n t e r d i s p l ay s 0 No messages. 1-99 Number of messages/memos, or message number currently[...]

3 8 Answering system operation 1. Remote access A two-digit s ecurity code is r equired to access yo u r a n s we r i n g s y s t e m f r o m a ny t o u c h t o n e p h o n e . T h i s c o d e i s 1 9 by default; see page 34 to change it. Dial your telephone number from any touch tone phone. 2. When system answers, enter two-digit remote access cod[...]

3 9 Answering system operation H e l p m e n u * 5 T urn system off 0 T ur n s y s t e m o n 0 Press to hear list of features & com- mands. Press to turn off answering system. Incoming calls will no longer be answered. If off, system will answer after 10 rings. Enter your access code, then press 0 to turn it on. Remote access[...]

4 0 Appendix One beep every 10 seconds Message alert. Scr een icons, indicator lights & tones S c re e n i c o n s & a l e r t t o n e s Ringer off. Battery charging (animated display). Low battery (flashing); place handset in base or charger to recharge. MUTE Microphone is muted. NEW Missed and un-reviewed calls. T wo short beeps Press VOL[...]

4 1 Appendix P HO NE The handset is in use. DIRECTORY EMPTY Y ou are accessing an empty directory . M UT ED The call is on mute. LOW BATTERY The battery needs to be recharged. INCOMING CALL There is a call coming in. Handset displa y scr een messa g es ENDED Y ou have just ended a call. CALL LOG EMPTY Y ou are accessing an empty call log. SPEAKER T[...]

4 2 Appendix Handset displa y scr een messa g es S c re e n d i s p l ay m e s s a ge s Failed intercom or conference call (There are already two handsets or one handset and the base being used). UNABLE TO CALL TRY AGAIN CHARGING A handset with a low battery has been placed in the base unit or charger .[...]

4 3 Appendix A d d i n g n e w h a n d s e t s Y o u r t e l e p h o n e c a n a c c o m m o d a t e u p t o f o u r c o r d l e s s h a n d s e t s . Y o u c a n a d d a new handset (E597-2, pur chased separately) to the E5943B at any time, but each handset must be r egister ed with the base bef ore use. T h e E 5 9 4 3 B h a s t h r e e h a n d s[...]

4 4 Appendix If you ar e r eplacing a handset on a system that has the maximum n umber of re g i s t e re d h a n d s e t s ( f o u r ) o r w i s h t o c h a n g e t h e a s s i g n e d h a n d s e t n u m b e r o f your r egister ed handsets, you m ust first de-r egister the handsets, then re-r egis- ter all handsets. T o d e - re g i s t e r a l [...]

4 5 Appendix T roub leshooting If you ha ve difficulty with y our phone, please try the suggestions below . Fo r Customer Ser vice, visit our website at w w w.t e l e p h o n e s . a t t . c o m , o r c a l l 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. My phone   doesn’t work   at all. • Make sure the power cor d is securely p[...]

4 6 Appendix CONNECTING... displays on my   cordless hand- set. • Ensure that the base is power ed up. • Place the cordless handset in base cradle for one minute to allow the cordless handset and base to resynchronize channels. • Move the cordless handset closer to the base. Y ou might have moved out of range. • If the cordless hand[...]

4 7 Appendix T roub leshooting I get noise,   static, or   weak signal   even when I’m   near the base. • Other cor dless phones and 802.11 wir eless routers that ar e used for home computer networks also use internal radios to communicate. The radios may interfere with one another . Y ou can improve the performance of y[...]

4 8 Appendix T roub leshooting I hear noise in   the cordless   handset, and   none of the   keys or but- tons work. • Make sure the power cor d is plugged in securely . My cordless   handset does   not ring when   I receive a   call. • Make sure that the ringer is not turned off. Refer to the sec[...]

4 9 Appendix T roub leshooting The charge   light is off. • Clean the cor dless handset and base charging contacts each month using a pencil eraser or cloth. • Make sur e the power and line cords ar e plugged in correctly and securely . • Unplug the unit’ s electrical power . W ait for 15 seconds, then plug it back in. Allow up to o[...]

5 0 Appendix T roub leshooting Incomplete   messages. • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. • If the caller pauses for mor e than seven seconds, the system stops recor ding and disconnects the call. • If the system’ s memory becomes full during a message, [...]

5 1 Appendix System   does not   respond     to remote     commands. • Make sure to enter your r emote access code corr ectly (see page 3 8) . • Make sur e you are calling fr om a touch tone phone. When you dial a number , you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the [...]

5 2 Appendix I m p o r t a n t s a f e t y i n s t r u c t i o n s This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury , fire, or electric shock. S a f e t y i n f o r m a t i o n • R e a d [...]

5 3 Appendix I m p o r t a n t s a f e t y i n s t r u c t i o n s E s p e c i a l l y a b o u t c o r d l e s s t e l e p h o n e s • P r i v a c y : T h e s a m e f e a t u re s t h a t m a k e a c o rd l e s s p h o n e c o n ve n i e n t c r e a t e some limitations. T elephone calls are transmitted between the base and the h a n d s e t b y [...]

5 4 Appendix I m p o r t a n t s a f e t y i n s t r u c t i o n s • N i c ke l - m e t a l h y d r i d e re c h a r g e a b l e b a t t e r i e s : Dispose of these batter - ies in a safe manner . Do not burn or puncture. Lik e other batteries of this type, if burned or punctur ed, they could r elease caustic material which could cause injur y .[...]

5 5 Appendix F C C P a r t 6 8 a n d AC T A This equipment complies with Part 68 of the FCC rules and with technical requir ements adopted b y the Administrative Council f or T erminal Attachments (A CT A). The label on the back or bottom of this equipment contains, among other things, a product identifier in the f ormat US: AAAEQ##TXXXX. This iden[...]

5 6 Appendix F C C P a r t 1 5 If this product has memory dialing locations, y ou ma y choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If y ou do store or test emergency numbers, please: • Remain on the line and briefly explain the r eason f or the call befor e hanging u p. • P erform such activitie[...]

5 7 Appendix L i m i t e d w a r r a n t y The A T&T brands ar e used under license. An y repair , replacement or warranty ser vice, and all questions about this pr oduct should be dir ected to: Advanced American T elephones, 1(800) 222-3111 or www .telephones.att.com. In Canada, call 1 (866) 288-4268. 1. What does this limited war ranty cov er[...]

5 8 Appendix L i m i t e d w a r r a n t y 4. What is not co ver ed b y this limited warranty? Th i s l i m i t e d w a r r a n t y d o e s n o t c o ve r : • pr oduct that has been subjected to misuse, accident, shipping or other ph ysical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water , or other [...]

5 9 Appendix L i m i t e d w a r r a n t y c o s t s f o r t h e re p a i r o f p ro d u c t s t h a t a r e n o t c o ve r e d b y t h i s l i m i t e d w a r r a n t y . 6. What mus t you r eturn with the pr oduct to g et warranty service? Y o u m u s t : a r eturn the entire original package and contents including the pr oduct to the AA T ser vi[...]

6 0 Appendix T echnical specifications RF frequency band (Handset to base) 2400 MHz — 2483.5 MHz RF frequency band (Base to handset) 5725 MH z — 5850 MHz Channels 95 Operating temperature 32°F — 122°F 0°C — 50°C T elephone base voltage (AC V oltage, 60Hz) 96 — 130 Vrms T elephone base voltage (AC adapter output) 9VDC @600mA Handset vo[...]

6 1 Appendix Index A AC a d a p t e r , 7 Adding ne w handsets, 43 Alert tones, 40 A n s we r i n g c a l l s , h a n d s e t , 1 1 ; b a s e , 12 Answ ering system, 30-39 B Batter y charging, 8 Batter y installation, 8 Belt clip , 10 C Call waiting, 13 C a l l t r a n s f e r , 1 7 Caller ID , 26 ad d entries to phone dir ector y , 29 delete entri[...]

Appendix Use the wallet card belo w to help y ou r emember commands to contr ol y our answ ering system fr om an y touch tone telephone. Remote access wallet card Fold here Cut along dotted line Action Remote command Pla y all messages ....................... 1 Pla y new messages ................... 2 Delete the message ................. 3 Delete a[...]

Copyright © 2006 Advanced American T elephones. All rights r eserved. A T&T and the Globe Design are trademarks of A T&T Corp ., licensed to Advanced American T elephones. Printed in China. Issue 2 A T&T 08/06. 91-000840-020-000 www .telephones.att.com[...]