ATEN Technology CE800b manual

USB KVM Extender CE800 B User Manual www.aten.com[...]

CE800 B User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the limit s for a Class A digital device, pursuant to Part 15 of the FCC Rules. These [...]

CE800 B User Manual iii User Information Online Registration Be sure to register your product at our online support center: T elephone Suppo rt For telephone support, call this number: User Notice  All information, documentation, and specifica tions contained in this manual are subject to change without prior not ification by the manufactur e r [...]

CE800 B User Manual iv Package Content s The CE800 B USB KVM Extender package contains:  1 CE800 BL USB KVM Extender (Local Unit)  1 CE800 BR USB KVM Extender (Remote Unit)  1 Custom KVM Cable (1.8 m)  2 Power Adapters  1 Firmware Upgrade Cable  1 USB Cable (1.8 m)  1 Mounting Kit  1 User Instruction s*  1 Grounding Infor[...]

CE800 B User Manual v Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

CE800 B User Manual vi Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Administrator Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Administrator Configuratio[...]

CE800 B User Manual vii About this Manual This User Manual is provided to help you get the most from your CE800 B system. It covers all aspects of insta llation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introductio n, introduces you to the CE800 B USB KVM Extender system. Its purp[...]

CE800 B User Manual viii Conventions This manual uses the following conven tio ns: Product Information For information abo ut all ATEN produ cts and how they can help you connect without limits, vi si t ATEN on the Web or co ntact an ATEN Authorized Reseller. Visit ATEN on the Web for a li st of locations and telepho ne numbers: Monospaced Indicate[...]

1 Chapter 1 Introduction Overview The CE800 B USB KV M Extender with on-b oa rd audio allows access to a computer system from a remote console (USB keyboard and m ouse, monitor, stereo speakers, and microphone). It is perfect for fact ory and construction sites, or any type of in stallation where the console needs to be in a conveniently accessible[...]

CE800 B User Manual 2 Features  Cat 5e (or higher) cable connects the Local and Remote Un its – up to 25 0 m (825 ft) apart  Dual console operation – control your system(s) from both the local and remote consoles  Pushbutton selection of the act ive con sole  Built-in USB port on both units supports external USB Mass Storage complia[...]

1. Introduction 3 System Requirement s Consoles  T wo VGA, SVGA, or multisync monit ors capable of the highest resolutio n that you will be using on any com puter in the in stallation  T wo USB keyboard s  Tw o U S B m i c e  Stereo microphone and stereo speakers (Option al) Note: If you connect a DDC type monitor to th e Local Unit, th[...]

CE800 B User Manual 4 Operating Systems Supported operating systems are shown in the table, below: OS Ve r s io n Windows 2000 and higher Linux RedHat 7.1 and higher Mandrake 9.0 and higher SUSE 10 and higher UNIX FreeBSD 4.2 and higher IBM AIX 4.3 and higher Novell Netware 6.0 and higher Mac OS 9.0 and higher[...]

1. Introduction 5 CE800 BL (Local Unit) Front Vi ew No. Component Description 1 KVM Port Section This section is made up of a microphone jack, speaker jack, and KVM (keyboard, video, mouse) data connectors. The custom cable set that links the CE800 BL to your local KVM console plugs in here. Only KVM cables designed to work with this switch can be [...]

CE800 B User Manual 6 CE800 BR (Remote Unit) Front V iew No. Component Descript ion 1 USB Peripheral Port External USB Mass Storage compliant flash drives plug into this port. 2P i c t u r e Compensation Switches These switches adjust the picture quality of the remote console. See Picture Compen satio n , page 18 for details. 3P i c t u r e Compens[...]

1. Introduction 7 CE800 BL / CE800 BR Rear Vi ew Side View No. Component Descript ion 1 Power Jack The cable from the DC Po wer Adapter plugs into this jack. 2 Keyboard and Mouse Ports The console USB keyboards and mice plug into the se ports. The ports are color coded and marked with an icon to identify themselves. 3 Link Port The Cat 5e cable tha[...]

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9 Chapter 2 Hardware Setup Before Y ou Begin Rack Mounting For convenience and fl exibility, the CE800 B can be moun ted on a system rack. To rack mount th e unit do the following: 1. Using the screws provided with the Mount ing Kit, screw the mounting bracket into the bottom of the unit as shown in the diagram bel ow . 1. Important safety informat[...]

CE800 B User Manual 10 2. Screw the bracket into any convenient locatio n on th e rack. Note: The rack screws are not provided. W e recommend that you use M5 x 12 Phillips T ype I cross, recessed type screws.[...]

2. Hardware Setup 11 Inst allation Grounding To prevent damage to your installatio n it is im portant that all devices are properly grounded. 1. Use two grounding wires to ground both uni ts by connecting one end of the wire to the grounding term inal, and the other end of the wire to a suitable grounded object. 2. Make sure that the co mputer that[...]

CE800 B User Manual 12 4. For increased groundi ng protecti on, us e STP (shielded twisted pair) cable to connect the local and remote units. There are two methods that can be used: a) In addition to the eight paired wires, STP cable also contains a grounding wire. Solder this wire to the RJ-45 con nector as shown in the diagram below: b) The secon[...]

2. Hardware Setup 13 Setting Up Setting up the USB KVM Extender System is simp ly a matter of plugging in the cables. Refer to the diagrams on th e following pages as you perform the following steps (the diagram numbers correspond to the numb ers of the steps): 1. Plug the cables from the local co nsole devices (mouse, keyboard, moni tor , micropho[...]

CE800 B User Manual 14 5. Connect one end of a Cat 5e twisted pair cable to the Link port on the CE800 BL ; connect the other end of the Cat 5e twisted pair cable into the Link port on the CE800 BR . Note: Cat 5e cable is not supplied with this package. It requires a separate purchase. The cable l ength can be up t o 250 m (820 ft). 6. Plug the cab[...]

2. Hardware Setup 15 St andard Installation – CE800 B to PC 4 1 CE800 BL (rear) 3a 5 CE800 BR (rear) 6 7 Cat 5e Cable up to 250 m 2 CE800 BL (front) Custom KVM cable USB Cable 3b 9 CE800 BR (front) 9[...]

CE800 B User Manual 16 Advanced Inst allation – CE800 B to KVM Switch CE800 BL (front) Custom KVM cable USB Cable USB KVM Switch (rear) 4b 4a[...]

17 Chapter 3 Operation Basic Operation Operating Modes The CE800 B USB KVM Extender utili zes three operating modes: Au to, Local, and Remote, as described in the table below: Mode Selection The Operating Mode Selection Switch , located on each unit’s front panel, controls the operating mode of the CE800 B USB K VM Extender sy stem. Pressing the [...]

CE800 B User Manual 18 Likewise, if the system is in Remote Mode, the Lo cal unit’s selection switch is inactive – the Local operator cannot take over control. The Local selection switch only becomes active after the Remo te sel ection switch is pressed to put the system back into Auto Mode. Picture Compensation The quality of the video disp la[...]

3. Operation 19 CE800 BR (Remote Unit) USB Mass Storage Both the CE800 BL and the CE800 BR have a built-in USB port that complies with the USB Mass Storage specificat ion and supports USB Mass Storage compliant flash drives, allowing easy and convenient file transfer. When you plug a USB Mass Storage comp laint flash drive into either unit’s USB [...]

CE800 B User Manual 20 OSD Operation Overview The CE800 B USB KVM Exten der provides a convenient menu driven On Screen Display (OSD) to handle its config uration parameters. All procedures start from the OSD Main Screen . To pop up the Main Screen: 1. T ap the OSD Hotkey ( Scroll Lock) twice. Note: [Scroll Lock] is the default OSD hotkey . Y ou ca[...]

3. Operation 21 Administrator Main Screen After you log in to t he OSD, if you are the administrator, a screen simi lar to the one below appears: Note: If you are an ordinary user , see User Configuration , page 24 OSD Navigation The following principles govern the way you navigate throug h the OSD:  T o dismiss the menu, and d eactivate the OSD[...]

CE800 B User Manual 22 Administrator Configuration The configuration setting s th at the adm inistrator is allowed to mak e are explained in the following table: Setting Function SET USERNAME AND P ASSWORD This function is used to set Use rnames and Passwords for the Administrator and Users: 1. One Administrator and four User passwords can be set. [...]

3. Operation 23 * SPC stands for Special Case. For certai n operating systems (such as FSBD), you may need to choose this opti on if you run into startup p roblems. If this occurs, please contact technical support for further information. Setting Function RESTORE DEF AUL T VA L U E S Selecting Y (Y es) undoes all changes and returns the CE800 B ’[...]

CE800 B User Manual 24 User Configuration The CE800 B USB KVM Extender supports up to four user accounts in additio n to the administrator. When users in voke th e OSD, they get an OSD Main screen allows them to modify som e of the con fig urat ion settings made by the administrator. The User OSD Main Screen looks similar to the one, below: The con[...]

3. Operation 25 Hotkey Setting Mode In addition to the OSD, the administ rat or and users can also use hotkey combinations to configure a number of the CE800 B USB KVM Extender’s working environment param e ters. All Hot key op erations begin by invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM, do the following: 1. Hold down [Num Lo[...]

CE800 B User Manual 26 Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts wi th programs running on the computers. To switch to the alternate HSM invocati on set, do the fo llowing: 1. Invoke HSM (see page 25). 2. Press and release [H]. The HSM inv ocation keys become the Ctrl key (in[...]

3. Operation 27 Enable / Disable Hotkeys In case a conflict occurs with programs running on the computer, you may wish to disable the hotkey function. To disable the hot key function do the following: 1. Invoke HSM (see page 25). 2. Press and release [X] [Enter] . Note: This procedure is a toggle between enabling / disablin g the hot key function. [...]

CE800 B User Manual 28 USB Reset Sometimes the USB keyboard and mouse conn ect ion to the CE800 B needs to be reset. Instead of unplu gging and replugging t hem, a hotkey combinat ion can perform the reset, as follows: 1. Invoke HSM (see page 25). 2. Press and release [F5] . Hotkey Summary T a ble After invoking HSM (see page 25), key in one of the[...]

29 Chapter 4 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emu late the functions of the Mac keyboard. The emulation mappings are listed in the table below. Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key . PC Keyboard Mac Keyboard [S hift ] Sh ift [[...]

CE800 B User Manual 30 Sun Keyboard The PC compatible (101/104 key) keyboard can emul ate the fu ncti ons of the Sun keyboard when t he Control key [Ctrl] is used in conjunction with other keys. The corresponding function s are shown in the table below. Note: When using key combinations, press and release the first key (Ctrl), then press and releas[...]

31 Chapter 5 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Uti lit y (FWUpg rade.exe) provides a smooth, automated process for u pgrading the KVM switch's firmware. The Utility comes as part of a Firmware Upgrade Package th at is specific for each device. New firmware upgrade pack ages are posted on our web site as new firmwa[...]

CE800 B User Manual 32 5. Make sure both units are connected by the Cat 5e cable, then plug in th e Remote unit’ s power adapter . 6. Press and hold the Local unit’ s Sel ection button, then plug in the Local unit’ s power adapter . 7. W ait until both green front panel LEDs on the Local unit are flash ing on and off, then releas e the Select[...]

5. The Firmware Upgrade Utility 33 S t arting the Upgrade To upgrade your firmware: 1. Run the downloaded Firm ware Upgrade Package file – either by doub le clicking the file icon, o r by openin g a command line and entering the full path to it. The Firmware Upgrade Utility W el come screen appears: Note: The screens shown in this sec tion are fo[...]

CE800 B User Manual 34 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility in spects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the li st, its description ap pears in the Device Description panel. 5. After you have[...]

5. The Firmware Upgrade Utility 35 Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmwa re Upgrade Utility. After successfully upgrading the firmware , the switches automatically exit Firmware Upgrade Mode. Please power the unit off and on afte r yo u h[...]

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37 Appendix Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the dev ice.  T o prevent damage to your installation it is impo rt an t that all devices are properly grounded.  Do not place the device on any unstable su rf ace (cart, stand, table, [...]

CE800 B User Manual 38  Position system cables and power cable s carefully; Be sure that nothing rests on any cables.  When connecting or disconnect ing po wer to hot-pluggable power supplies, observe the follo wing guidelines:  Install the power supply before connecting the power cable to the power supply .  Unplug the power cable befo[...]

39 Rack Mounting  Before working on the rack, ma ke su re that the stabilizer s are secured to the rack, extended to the floor , and that the full w eight of the rack rests on the floor . Install front and side stabilizers on a single rack or front stabilizers for joined multiple ra cks before work ing on the rack.  Always load the rack from [...]

CE800 B User Manual 40 T echnical Support International  For online technical support – includ ing troubleshooting, documentati on, and software updates: http://support.aten.com  For telephone support, see Telephone Suppo rt , page iii North America When you contact u s, please have the followin g information ready beforehand:  Product m[...]

41 Specifications Function CE800 BL CE800 BR Computer Connections 1 N/A Connectors Console Keyboard 1 x USB T ype A Female (White) Video 1 x HDB-15 Female (Blue) Mouse 1 x USB T ype A Female (White ) S peaker 1 x Mini S tereo Jac k (Green) Microphone 1 x Mini S tereo Jack (Pink) KVM Ports Keyb oard / Video / Mouse 1 x SPHD-15 Female (Y ellow) N/A U[...]

CE800 B User Manual 42 T roubleshooting Operation problems can be du e to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their ports. In addition, updating the product’s fi rm ware may solve problems that hav e been discovered and resolved since th e prior version[...]

43 Clear Login Information If you are unable to perform an Admini strator login (because the Username and Password information has become corrupted or you have forgotten it , for example) you can clear the login info rmation with the followi ng procedure: 1. Power off the CE800 B and remove its housing. 2. Short the jumper labeled J7 . 3. Power on [...]

CE800 B User Manual 44 About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifica lly modified the shape of these connectors so that only KVM cable s that we have designed to work with this product can be connected. Limited W arranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILI TY EXCE ED THE P[...]

1 A Administrator Configuration 22 Alternate OSD keys 26 B Basic Operation 17 C Change Password 24 Clear login i nformation 43 Configuration Administrator 22 User 24 D default password 43 Display 18 E Enable/Disable hotkeys 27 G Grounding 11 H Hotkey 22 Command Mode 22 Keyboard Operating Platform 27 Operation 25 OSD 22 Summary Table 28 Hotkey Mode [...]

CE800 B User Manual 2 Rack mounting 39 SET Password 22 SJ/T 11364-2006 ii T Technical Support 40 Telephone support iii U USB Reset 28 USB Mass Storage 19 User Authentication 22 User Configuration 24 User Notice iii Username 2 2[...]