ATEN Technology SN0116 manual

Serial Over the NET™ SN0108 / SN01 16 User Manual www.aten.com[...]

SN0108 / SN0116 User Manual ii FCC, CE Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found t o comply with the limits for a Class A dig ital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipme[...]

SN0108 / SN0116 User Manual iii User Information Online Registration Be sure to register your product at our online support center: T elephone Suppo rt For telephone support, call this number: User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacture[...]

SN0108 / SN0116 User Manual iv Package Content s The SN0108 / SN0116 package consist s of:  1SN0108, SN01 16, SN0108D, or SN0 1 16D  1Power Cord (SN0108 or SN01 16)  1Rack Mount Kit (Brackets and Phillips head hex M3 x 8 screws)  1Foot Pad Set (4 pcs.)  1Software CD  1User Manual*  1Quick Start Guide Check to make sure that all[...]

SN0108 / SN0116 User Manual v Content s FCC, CE Inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

SN0108 / SN0116 User Manual vi General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Connection Control [...]

SN0108 / SN0116 User Manual vii Logging In: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Indirect HyperTerminal Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Setup: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Final Check: . . . . . .[...]

SN0108 / SN0116 User Manual viii Appendix Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 DC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

SN0108 / SN0116 User Manual ix About This Manual This User Manual is provided to help you get the most from your SN0108 / SN0116 system. It covers al l aspects of instal lation, configuration and operation. An overv iew of the information found in the m anual is provided below. Overview Chapter 1, Introductio n, introduces you to the SN0108 / SN011[...]

SN0108 / SN0116 User Manual x Conventions This manual uses the following conven tions: Product Information For information about all ALTUSEN products an d how they can help you connect without limit s, visit ALTUSEN on t he Web or contact an ALTUSEN Authorized Reseller. Visi t ALTUSEN on the Web for a list of locations and telephone numbers: Monosp[...]

1 Chapter 1 Introduction Overview The SN0108 / SN0116 Serial over the NET™ series are control units that provide both In-Band and Out-of-Ban d remote serial access to up to 8 (SN0108) or 16 (SN0116) se rvers or other serial IT devices (hubs, routers, power management d evices, etc.), via a Telnet or SSH TCP/IP connection. Up to 8 (SN0108) or 16 ([...]

SN0108 / SN0116 User Manual 2 The SN0108 / SN0116 can work in tandem with other remote management products - such as the Altusen PN9108 Power over the NET™ remote power management system to provide conveni ent , reliable, and effective, remote data center device management. Installation is fast and easy: plugging cab les into their appropriate po[...]

Chapter 1. Introduction 3 Features  Complete Centralized Remo te Serial Management:  Remote serial access over the Internet for up to 8 (SN0108) or 16 (SN01 16) servers or other serial IT devices  W orks in tandem with other Altuse n/Aten appliances - such as the PN0108 and PN9108 - all owing administrators to manage a wi de range of data [...]

SN0108 / SN0116 User Manual 4  Serial Connectivity:  VT320 support – backward compatible to VT52 (VT52, 100, 220)  Hardware and software flow control  Real COM port support*  Raw TCP Mode support with file-based sessions  Alarms and Alert s:  Client applications  Buzzer  SNMP T raps  OS Support:  W indows  Mac [...]

Chapter 1. Introduction 5 Component s SN0108 / SN0108D Front Panel SN01 16 / SN01 16D Front Panel No. Component De scription 1 Port LEDs A Port LED lights to indicate the device attached to its corresponding port is online. T he LED flashes when data is being transmitted through its corresponding port. 2 Reset Switch Pressing and holding this switc[...]

SN0108 / SN0116 User Manual 6 SN0108 / SN01 16 Rear Panel (AC Power) No. Component Description 1 Power Socket The power cable from your AC source plugs in here . 2 Power Switch This is a standard rocker switch that powers the SN0108 / SN01 16 on and off. 3 LAN Port The Ethernet cable that connects the SN0108 / SN01 16 to the Internet plugs in here.[...]

Chapter 1. Introduction 7 SN0108D / SN01 16D Rear Panel (DC Power) No. Component De scription 1 Grounding T erminal Attach the wire to ground this device here. 2 DC T er minal Block The electric leads from your power source connect to this DC terminal block. 3 Power Switch This is a standard rocker switch that powers the SN0108D / SN01 16D on and o[...]

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9 Chapter 2 Hardware Setup Before you Begin S t acking and Mounting The SN0108 / SN0116 can be placed on the desktop or it can be rack mounted, as described in the sections that follow. St acking To place the SN0108 / SN0116 on the deskt op stick the self-adhesive footpads that came with your package to the unit's bott o m panel at the four co[...]

SN0108 / SN0116 User Manual 10 Rack Mounting The SN0108 / SN0116 can be moun ted in a 1U system rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To r ack mount the unit: 1. Remove the screws at th e front or th e rear, as shown in the diagram below . 2. S[...]

Chapter 2. Hardware Setup 11 SN0108 / SN01 16 PC Installation Refer to the Installation Diagram on page 12 (the num bers in the diagram correspond to the numbers of the steps), as you do the following: 1. For each server or serial device, plug an RJ45 to Serial adapter into its serial port. (See RJ-45 to Seri al Adapters , page 96, for details on c[...]

SN0108 / SN0116 User Manual 12 SN0108 / SN01 16 PC Inst allation Diagram: 5 2 1 4 3 SA0142 (DB9-M, DTE - DCE) Modem SA0141 (DB9-F, DTE - DTE) (DB9, DTE) (DB9, DCE)[...]

Chapter 2. Hardware Setup 13 SN0108D / SN01 16D PC Inst allation Refer to the Installation Diagram on page 14 (the num bers in the diagram correspond to the numbers of the steps), as you do the following: 1. For each server or serial device, plug an RJ45 to Serial adapter into its serial port. (See RJ-45 to Seri al Adapters , page 96, for details o[...]

SN0108 / SN0116 User Manual 14 SN0108D / SN01 16D PC Inst allation Diagram: 5 6 2 1 4 3 SA0142 (DB9-M, DTE - DCE) Modem SA0141 (DB9-F, DTE - DTE) (DB9, DTE) (DB9, DCE) +/- 36 – 75V[...]

Chapter 2. Hardware Setup 15 SN0108 / SN01 16 Sun Fire V100 Server Installation For each Sun Fire V100 serv er you wish to install, refer to the Installation Diagram on page 16 (the numbers in the diagram correspond to the numbers of the steps), as you do the following: 1. Use standard Ethernet cab le to conn ect any available po rt on the SN0108 /[...]

SN0108 / SN0116 User Manual 16 SN0108 / SN 01 16 Sun Fire V100 Server Installation Diagram 5 3 1 4 2 SA0141 SA0142 SunFire V100 Server[...]

Chapter 2. Hardware Setup 17 SN0108D / SN01 16D Sun Fire V100 Server Inst allation For each Sun Fire V100 serv er you wish to install, refer to the Installation Diagram on page 18 (the numbers in the diagram correspond to the numbers of the steps), as you do the following: 1. Use standard Ethernet cable to conn ect any available port on the SN0108D[...]

SN0108 / SN0116 User Manual 18 SN0108D / SN01 16DSun Fire V100 Server Ins t allation Diagram 3 1 4 2 SA0141 SA0142 SunFire V100 Server 5 6 +/- 36 – 75V[...]

19 Chapter 3 Browser Login Logging In SN0108 / SN0116 operation is Int ernet browser based. To begin: 1. Open your browser and specify the IP address of the SN0108 / SN01 16 you want to access in the browser's URL location bar . Note: 1. Get the IP address from the SN0108 / SN0116 adm inistrator. 2. If you are the administrator, and are logg i[...]

SN0108 / SN0116 User Manual 20 The SN0108 / SN01 16 Main Screen After you have successfully logged in, the Main Screen appears:  Except for the Logout icon, the icons arranged horizontally across the top are only enabled for the administrato r . Administrative functions are explained in Chapter 4. Note: Be sure to click the Logout icon when you [...]

21 Chapter 4 Administration Working Environment Configuration The icon bar across the t op of the SN0108 / SN0116 web page i s used by the administrator to configure it s working environment. An explanation of the functions is given in the sections that fo llow. Note: The icons at the top of the page are disabled for all but the administrator . Onl[...]

SN0108 / SN0116 User Manual 22 The dialog box is divided int o three main panels: System Infor mation The System Information section allo ws you to provide a name and description for the SN0108 / SN0116 Station. Providing a Station N ame and Station Description is opt ional, but makes it convenient to differentiate t he Stations in large, multistat[...]

Chapter 4. Administration 23 Network Network Configuration allows you to set up the netwo rk parameters for the SN0108 / SN0116: Service Port s Lets you select the service ports that the SN0108 / SN0116 listens for incoming data on. Unless you have a specific r eason for changing them, we recommend you leave the defau lt settings as they are. IP In[...]

SN0108 / SN0116 User Manual 24 IP Address The SN0108 / SN0116’ s default setting is t o obtain its IP address automatically from a DHCP server . (There is a check in the Obtain a n IP address automatically [D HCP] checkbox.) When the SN0 108 / SN0116 starts, i t waits to get an address from a DHCP server. If, after one minute, it fails to obtain [...]

Chapter 4. Administration 25 ANMS The Authentication Netw ork Management Service dialog box allows you to set up login authorization man agement from external sources. It is divided into three main panels, as described below: CC Management Settings: If you want to allow authorization fo r the SN0108 / SN0116 through a CC (Control Center) server, ch[...]

SN0108 / SN0116 User Manual 26 (Continued from previous page.) RADIUS Settings: If you want to allow authorization fo r the SN0108 / SN0116 thro ugh a RADIUS server, do the following : 1. Check Enable RADIUS . 2. Fill in the IP addresses and Servi ce Ports for the Primary and Alternate RADIUS servers. 3. Key the Shar ed Secr et character string tha[...]

Chapter 4. Administration 27 SNMP Settings: If you want to use SNMP to help with your installation ma nagement: 1. Check Enable SNMP Agent . 2. Once SNMP Agent has been enabled, the SNMP Trap checkbox becomes active. If you want to enable SNMP trapping, click to put a check in the checkbox. 3. Key in passwords for the Community Name fields. W e rec[...]

SN0108 / SN0116 User Manual 28 OOBC OOBC (Out of Band Configuration), provides the ability to access the SN0108 / SN0116 via a serial connectio n. This can either be a direct serial connection from a local computer , or a dial in connection via modem. When you click the OOBC icon, the following dialog bo x appears: 1. Select which port will be used[...]

Chapter 4. Administration 29 Date / Time The Date / Time function allows you to set the SN0108 / SN0116's date and time. When yo u click the Date / Time icon, the following dialog box appears: The date and time that the SN0108 / SN011 6 is currently set to appear in the upper section. The large middle sect ion offers three methods to set new d[...]

SN0108 / SN0116 User Manual 30 Firmware There are two functions provided un der Firmware: Firmware Upgrade, and Private Certificate. Firmw are Upg rade The Firmware Upgrade fun ction provides a smoot h, automated process for upgrading the SN0108 / SN0116's firmware. New firm ware upgrade packages are posted on our web site as they beco me avai[...]

Chapter 4. Administration 31 Private Certificate When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to th e intended site. For enhanced security, the Private Certificate section allows you to use your ow n private encryption key and signed certificate, rather th an the default ATEN cer[...]

SN0108 / SN0116 User Manual 32 Device Management Configuration The buttons in the b ar along the left side of the SN0108 / SN0116 web page are used to manage and acc ess the devices connected to the SN0108 / SN0116's COM ports. This section discusses t he functions availa ble to administrators and, in the case of port configuration, users with[...]

Chapter 4. Administration 33 (Continued from previous page.) Property Settings To set up the serial communication s parameters for a port, select it, then click the Property Settings button at the bottom o f the page: The meanings of the settings are giv en in the following table: (Continues on next page.) Setting Meaning Port ID Each port on the S[...]

SN0108 / SN0116 User Manual 34 (Continued from previous page.) (Continues on next page.) Setting Meaning Parity This bit checks the integrity of the transmitted data. Choices are: Even, Odd, None, Mark, and Sp ace. Set this to match the parity setting of the connected device . Defa ult is None (which is the default for the majority of serial device[...]

Chapter 4. Administration 35 (Continued from previous page.)  When you have finished making you r choices, click Update to save them.  T o abandon your choices without sa ving them, simply leave the page. Setting Meaning Operating Mode The choices ar e: Console Management : In this mode, users establish a T elnet or SSH session under the SN01[...]

SN0108 / SN0116 User Manual 36 Alert Settings: The Port Alert Settings dialog box pro vides a way for you to be informed via email about problems that may occur on the devices connected to the SN0108 / SN0116's ports. When a device has a problem - such as a critical error that requires a reboot - debug messages can be sent through its COM port[...]

Chapter 4. Administration 37 3. Enable the Enable r eport to th e following addr ess checkbox, and key in the IP address of your SMTP server . 4. If your server requires auth entication, put a check in the My server r equir es authentication checkbox. 5. Key in the appropriate account informati on in the Account Name , Passwor d , and Fr om fields.[...]

SN0108 / SN0116 User Manual 38 If user accounts have been set up, the User Manager dialog box appears: This dialog box allows the administrato r to add, delete, and edit user accounts. Up to 15 user accounts can be establ ished. Operators must provide the Usernames and Password s establishe d here, in order to log in . Deleting an Account To delete[...]

Chapter 4. Administration 39 4. If you want the user to have Port Con figuration permission, put a check in the Port Config Permission checkbox. Otherw ise, leave it blank . Note: 1. Port Configuration is where the Port Numbers and Names that appear in this dialog are set. See Port Config , page 32 for port configuration information. 2. The term ?[...]

SN0108 / SN0116 User Manual 40 Direct Access For security purposes, Direct Access can limit the users attempting t o log in to RAW TCP ports or Real COM ports (see Operating Mode , page 35). If no IP addresses are specified on this page, anyone can open a TCPIP Telnet session to a RAW TCP or Real COM por t by specifying the IP address and port numb[...]

Chapter 4. Administration 41 Session Info Clicking the Se ssion Info button brings up the Acti ve Sessions display: This display lets the admin istrator see at a glance all the user s currently logged into the SN0108 / SN0116, and provide s information about each of their sessions. It also gives the administrator the option of forcing a user logout[...]

SN0108 / SN0116 User Manual 42 Sys Info The System Information dialog box prov ides information about all aspects of the SN0108 / SN0116's configuration:[...]

Chapter 4. Administration 43 Log Clicking the Log button bri ngs up the Event Log dialog box: The SN0108 / SN0116 maintains a log file of the events that take place on it. This dialog box allows you to select the rang e of events you wish to view:  Choose To d a y then click OK to see a listing of only today's events.  Choose All then cl[...]

SN0108 / SN0116 User Manual 44 (Continued from previous page.) Once you make a choice and click OK an Event Log List, sim ilar to the one below, appears: When you have finished viewing the event list:  T o return to the Event Log dial og box, click Back .  T o erase the contents of the entire log file, click Clear ALL Log .  T o exit, sele[...]

45 Chapter 5 Browser Operation Overview Once you have logged in and the Main Screen appears (see The SN0108 / SN0116 Main Screen , page 20).The bar along the left side is used to co nfigure and control access to each of the SN0 108 / SN0116's COM ports. The functions of each of the buttons is desc ribed in the following table: (Continues on ne[...]

SN0108 / SN0116 User Manual 46 (Continued from previous page.) Note: 1. Buttons are only active for the functi ons that the user is authorized to perform. 2. Adm inistrator functions (inc luding Port Config ) are discussed in Chapter 4. 3. Th e Telnet , and User Manager operations are discussed in the sections that follow. Button Authorization F un[...]

Chapter 5. Browser Operation 47 Te l n e t To access any of the device attached to the SN0108 / SN0 116's COM ports, click the Telnet button. A screen similar to the one below appears: 1. Select the port you would like to access. Note: Y ou must have permission in order to access a port (see User Manager , page 37 for details). 2. If you want [...]

SN0108 / SN0116 User Manual 48 3. T o access the device connected to the port, click Connect . The SN0108 / SN01 16 opens a T elnet session and a screen similar to the one below appears: 4. If you are connected to a computer an d want to go to a terminal session or command line to operate it, Press [Enter] . When you have finished with the session,[...]

Chapter 5. Browser Operation 49 (Continued from previous page.) 6. T o display the Suspend Menu, Press [Ctrl+x] . Where x represents the Suspend Charact er set by the Administrator (see the Property Settings dialog box under Port Configuration , p. 33). The screen will prompt you as to the correct character . In this example, it is [Ctrl+D] (see th[...]

SN0108 / SN0116 User Manual 50 The Main Menu is the text based equivalent of the browser configu ration and control functions. The descriptions and ex planations for the Browser Operations apply to the submen u fu nctions presented here, as wel l. Note: 1. As with the browser version, access to many of these submenus are restricted to the administr[...]

Chapter 5. Browser Operation 51 Port Configuration Since only the administrator and users with port configuration permission can access this function, it is discussed in the Administration chapter (see Port Config , page 32). User Manager For users, clicking the User Manager button brings up their User In formation dialog box: They can use this dia[...]

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53 Chapter 6 Out of Band Operation Overview In case the network goes down, or the SN0108 / SN0116 cannot be accessed with the usual browser based method for some other reason, the SN0108 / SN0116 can be reached via several additional Out of Band (OOB) methods. These include Hype rTerminal, PPP, Telnet, and SSH. Each of these is described in the sec[...]

SN0108 / SN0116 User Manual 54 2. On your PC, ru n the HyperT erminal program: Start → Programs → Accessories → C ommunications → HyperTerminal → Hypertrm.exe The following dialog box appears: 3. Key a name to describe the connection in the Name field (we chose Com1 T est); select an icon to re present the connection; then click OK . A di[...]

Chapter 6. Out of Band Operation 55 4. For the Connect using: field, select Dir ect to COM1 (assuming you are using COM1 on your PC), then click OK . A Port Sett ing dialog box similar to the one below comes up: 5. For OOBC connections, the SN0108 / SN0 1 16's serial port settings and the computer's COM port settings must be the same. Cha[...]

SN0108 / SN0116 User Manual 56 6. When the HyperT erminal screen app ears, open the File menu and select: Properties → Settings. The following dialog box displays: 7. Change the settings (if necessary), so that they match the settings shown in the dialog box, then click ASCII Setup... The ASCII Setup dial og box comes up: : 8. Change the settings[...]

Chapter 6. Out of Band Operation 57 9. Close the HyperT erminal W indow . When W indows asks if you want to disconnect, click Ye s . When Windows asks if you want to save the session, click Ye s . This completes the HyperTerminal setup. For W indows NT, 2000, X P and Windows Server 2003 systems, a HyperTermi nal icon that connects you to the SN0108[...]

SN0108 / SN0116 User Manual 58 Indirect HyperT erminal Connection This method uses HyperTerminal to phone int o the SN0108 / SN0116 from a remote location. Setup: 1. Set up your h ardware configurati on to match th e diagram, below :  On the remote computer side, use a standard 9 pin serial modem cable (pin 2 to pin 2; pin 3 to pin 3) to connect[...]

Chapter 6. Out of Band Operation 59 This completes the HyperTerminal setup. For W indows NT, 2000, X P and Windows Server 2003 systems, a HyperTermi nal icon that connects you to the SN0108 / SN0116 is created on the desktop. For Windows 98 and ME, you must access HyperTerminal from the Windows Start Menu. Final Check: To make sure th at the modem [...]

SN0108 / SN0116 User Manual 60 Logging In 1. Double click the HyperT erminal icon on your deskt op. 2. In the VT100 terminal win dow , key in: atdt [modem telephone number] [Enter] The terminal responds with: CONNECT115200 3. W ait at least 60 seconds, then key in: [Ctrl+D] 4. Key in your Username and Password to bring up the SN0108 / SN01 16'[...]

Chapter 6. Out of Band Operation 61 PPP (Dial In) Connection This type of connecti on works directly t hrough the COM port. Direct PPP Connection Setup: To set up a direct PPP connection, do the following: 1. Use Ethernet cable a DTE-to-DTE ad apter to connect on e of the SN0108 / SN01 16's serial ports to a COM port on a PC (refer to SN0108 /[...]

SN0108 / SN0116 User Manual 62 4. In the Modem Pr operties dialog box that comes up change the dialog box settings (if necessary), so that th e COM port is correct, then click OK. 5. Click the Connection tab to see the connection setup page: 6. Change your settin gs (if necessary), so th at they match the settings shown in the figure above then cli[...]

Chapter 6. Out of Band Operation 63 7. In the Advanced Connection Settings dialog box enable Use flow control ; select Hardware (R TS/CTS); then click OK to return to the Co nnection page. 8. Click OK (at the bottom of th e Connection page; then click Next . The following dial og box appears: 9. Key in anything you like for these fi elds, then clic[...]

SN0108 / SN0116 User Manual 64 Finishing Up: The SN0108 / SN0116's serial port set tings and the computer's COM port settings must be the same. Change the SN0108 / SN0116's setti ngs for the port you are connecting the computer to (see Port Config , page 32), so that they match the ones y ou just set in t he dialog boxes (as shown in[...]

Chapter 6. Out of Band Operation 65 Indirect PPP Connection This method uses a modem connection to phone into the SN0108 / SN0116 from a remote location. Setup: 1. Set up your hardware configuration to match the d iagram, below:  On the remote computer side, use a standard 9 pin seri al modem cable (pin 2 to pin 2; pin 3 to pin 3) to connect the[...]

SN0108 / SN0116 User Manual 66 Final Chec k: To make sure that t he modem and COM po rt are correctly inst alled, follow the procedures described under Final C heck on p. 59. Logging In: 1. Double click the icon you created in the Dial-up Network folder . 2. Key in your Username and Password; click Connect and wait for the Authentication procedure [...]

Chapter 6. Out of Band Operation 67 Te l n e t Logging In 1. On your computer, open a terminal (command line) session. 2. At the prompt , key in the SN0108 / SN01 16's IP Address in the following way: telnet [IP Address] Note: The default telnet port is 23. If that port is already bein g used, up to 16 additional users can log in by adding a p[...]

SN0108 / SN0116 User Manual 68 SSH T erminal Session (Linux ): 1. Open a terminal (command line) on your computer . 2. At the prompt, key in your SN0108 / SN0116 Username and the SN0108 / SN01 16's IP Address in the following way: SSH [username@IP Address] Note: The default SSH port is 22. If that port is alread y being used, up to 16 addition[...]

Chapter 6. Out of Band Operation 69 Third Party Utility (W indows): SSH sessions can be implemented under Win dows with the use of third party utility software, such as PuTTY, a free implem entation of Telnet and SSH for the Win32 and Unix platforms. To ma ke an SSH connection with PuTTY, do the following: 1. In the Host Name b ox, enter the Intern[...]

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71 Chapter 7 Real COM Port Management Overview The SN0108 / SN0116 offers Real COM Port (Virtual COM Port) support. Devices connected to this virtual port ap pear as if they were connected to a COM port on the local comp uter. Data transmission between the device and the local computer takes place over the vi rtual COM port to the SN 0108 / SN0116.[...]

SN0108 / SN0116 User Manual 72 3. Click Next to move on. 4. Click Ye s to accept the License Agreement. 5. Continue through th e setup screens to complete the driver installation. Uninstalling the Driver To uninstall the driver 1. Open the W indows Start menu. 2. Select: Al l Progra ms → V irtual Port Management Utility → Uninstall Manager . Wi[...]

Chapter 7. Real COM Port Management 73 Linux Inst allation Prep aration Before installing the driver file, make sure that the target you want to map is on the network; that the p ort on the target you want to map is in Real COM Port mode; and that your Linux IP address has been specified in the SN0108 / SN0116's Direct Access dialog box (see D[...]

SN0108 / SN0116 User Manual 74 Real COM Port Management – Windows The Virtual Port Management Utility provides a convenient interface to COM port mapping. When you run t he Virtual Serial Port Manag er program (Start → Virtual Port Management Utility → Virtual Ser ial Port Mana ger), the following dialog bo x appears: Dialog Box Layout The Vi[...]

Chapter 7. Real COM Port Management 75 Menu and T oolba r The Virtual Port Manageme nt Utility menu and too lbar have the same captions and functions. Users can either click the menu items or buttons to in voke the desired function, as sho wn in the table, b elow: T arget Information The Target Information fiel ds allow a user to install (map) po r[...]

SN0108 / SN0116 User Manual 76 Ta r g e t L i s t The left side panel displays all the devices that were found with the Enumeration function, as well as any devices that were manually added with the Target Information fields. Note: Double clicking an item in the list invokes the same function as selecting Enum Ports –which displays the numbers an[...]

Chapter 7. Real COM Port Management 77 Port List This list displays the port information of the selected target (only one target can be selected at a time).  The left column lists the target’ s port numbers, th e second column shows the COM port it is mapped to (if any), th e third column sho ws its working mode, and the right column shows its[...]

SN0108 / SN0116 User Manual 78 Mapped COM Port s This panel displays the mapped COM ports, showing the device and port that each mapped one is derived from. The list is generated as soon as the application starts, and is dynamically updated whenever the mapped COM port configuration changes as a result of installat ions and removals. Port Mapping a[...]

Chapter 7. Real COM Port Management 79 3. Click OK to complete th e operation. Note: 1. If a range o f ports was selected, and Map consecutively is enabled, the COM ports are mapped to the Target ports in sequence based on the port numbers. 2. Onl y Virtual Mode port s are mapped. Other ports in the range are passed over. Port Unmapping To unmap v [...]

SN0108 / SN0116 User Manual 80 Real COM Port Management – Linux Mapping/Unmapping V irtual Port s To map or un map virtual ports, do the following: 1. As root, go to the /u sr/lib/At enVPort directory . 2. Issue the following comm and: /AtenVPMapping The process can run in either Interactive mode or Fast mode. With Interactiv e mode, users don’[...]

81 Appendix Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the dev ice.  Do not place the device on any unstable su rf ace (cart, stand, table, etc.). If the device falls, serious damage wi ll result.  Do not use the device near water .  Do [...]

SN0108 / SN0116 User Manual 82  T o help protect your sy stem from sudden, transient increases and decreases in electrical power , use a su rge suppressor , line conditioner , or uninterruptible power supply (UPS).  Position system cables and power cable s carefully; Be sure that nothing rests on any cables.  Never push objects of any kind[...]

Appendix 83 DC Power  The system relies on the protective de vices in the buil ding installation for protection against short-circui t, over current, and earth (groundi ng) fault. Ensure that the protective devices in the building installation are properly rated to protect the system, and that they comply with national and local codes.  Ensur[...]

SN0108 / SN0116 User Manual 84 Rack Mounting  Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor , and that the full weight of the rack rests on the floor . In stall front and side stabilizers on a si ngle rack or front stabilizers for joined mu ltiple r acks before working on the rack.  [...]

Appendix 85 Consignes de sécurité Général  Ce produit est destiné exclusivemen t à une utilisation à l’intérieur .  V euillez lire la to talité de ces instru ctions. Conserv ez-les afin de pouvoir vous y référer ultérieurement.  Respectez l’ensemble des avertissement s et instructions inscrits sur l’appareil.  Ne place[...]

SN0108 / SN0116 User Manual 86  L ’équip ement doit être installé à proximité de la prise mural e et le dispositif de déconnexion (prise de courant femelle) do it être facile d’accès.  La prise murale doit être installée à pr oximité de l’équipemen t et doit être facile d’accès.  V eillez à ce que rien ne repose sur[...]

Appendix 87  L ’unité a été exposée à la pluie ou à l’eau.  L ’unité est tombée ou le boîtier a été endommagé.  Les performances de l’unité sont v i siblement altérées, ce qui indique la nécessité d’une réparation.  L ’un ité ne fonctionne pas normalement bien que les instructions d’utilisation soient re[...]

SN0108 / SN0116 User Manual 88 Mont age sur bâti  A vant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien fixées sur le bâti, qu’ils sont étendu s au sol et que tout l e poids du bâti repose sur le sol. Ins tallez les stabil isateurs avant et latéraux sur un même bâti ou bien les stabilisat eurs avant si plusie[...]

Appendix 89 T echnical Support International  For online technical support – inclu ding troubleshooting, d ocumentation, and software updates: http://support.aten. com  For telephone support, see Telephone Support , pag e iii North America When you contact us, please have the following information ready beforehand:  Product model number,[...]

SN0108 / SN0116 User Manual 90 Specifications SN0108 / SN01 16 Function SN0108 SN0116 Serial Connectors T o Devices 8 x Serial Device Jacks 16 x Serial Device Jacks To L A N 1 x R J - 4 5 Power Connector 1 x 3-prong AC Socket LEDs Link [LAN] 1 x Green 10/100 Mbps 1 x Orange/Green Power 1 x Blue RS-232 Port 8 x Green 16 x Green Switches Power 1 x Ro[...]

Appendix 91 SN0108D / SN01 16D Function SN0108 SN0116 Serial Connectors T o Devices 8 x Serial Device Jacks 16 x Serial Device Jacks To L A N 1 x R J - 4 5 Power Connector DC T erminal LEDs Link [LAN] 1 x Green 10/100 Mbps 1 x Orange/Green Power 1 x Blue RS-232 Port 8 x Green 16 x Green Switches Power 1 x Rocker Reset 1 x Semi-recessed pushbutton I[...]

SN0108 / SN0116 User Manual 92 Administrator Login Failure If you are unable to perform an Adminis trator login (because the Username and Password information has become corrupted , or you have forgotten it, for example), you can clear the login information wit h the following procedure: 1. Power off the SN0108 / SN0116 and remove its housing. 2. S[...]

Appendix 93 IP Address Determination The SN0108 / SN0116’s default setting is t o obtain its IP address automat ically from a DHCP server . When the SN0108 / SN0116 starts, it wait s to get an address from a DHCP server . If, after one minut e, it fails to obtain an address from the DHCP server, it reverts to its default IP address of 192.168.0.6[...]

SN0108 / SN0116 User Manual 94 3. Select either Obtain an IP address automatically (DHCP) , or Specify an IP addr ess . If you chose the l atter , fill the IP Address, Subnet Mask, and Gateway fields with the information appropriate to your network. 4. Click Set IP . 5. After the IP address shows up in the Devi ce List, click Exit to end the progra[...]

Appendix 95 Self-Signed Private Certificates If you wish to create your own self-sig ned encryp tion key and certificate, a free utility – openssl.exe – is available for download over the web at www .openssl.org . To create your private key an d certificate do the following: 1. Go to the directory where you downloaded and extracted openssl.exe [...]

SN0108 / SN0116 User Manual 96 RJ-45 to Serial Adapters RJ-45 to Serial adapters are not included with the SN0108 / SN0116 package. To purchase these adapters, contact you r dealer. The tables on the following pages describe the av ailabl e adapter configurations. SA0141: RJ45-F to DB9-F (Black Connector) DTE to DTE SA0142: RJ45-F to DB9-M (Black C[...]

Appendix 97 SA0143: RJ45-F to DB25-F (Black Connector) DTE to DTE SA0144: RJ45-F to DB25-M (Black Connector) DTE to DCE SN0108 / SN01 16 (RJ45) Pins (8) Computer (DB25) RTS 1 <————————> 5 DTR 2 <————————> 6+8 TXD 3 <————————> 3 CTS 4 <——————— —> 4 GND 5 <—?[...]

SN0108 / SN0116 User Manual 98 SA0145: RJ45-F to DB9-M (Blue Connector) DTE to DTE SA0146: RJ45-F to DB9-F (Blue Connecto r) DTE to DCE SN0108 / SN01 16 (RJ45) Pins (8) Computer (DB9) RTS 1 <————————> 8 DTR 2 <———— ————> 6&1 TXD 3 <————————> 2 CTS 4 <————————&g[...]

Appendix 99 SA0147: RJ45-F to DB25-M (Blue Connector) DTE to DTE SA0148: RJ45-F to DB25-F (Blue Connector ) DTE to DCE SN0108 / SN01 16 (RJ45) Pins (8) Computer (DB25) RTS 1 <————————> 5 DTR 2 <————————> 6+8 TXD 3 <————————> 3 CTS 4 <——————— —> 4 GND 5 <—?[...]

SN0108 / SN0116 User Manual 100 T roubleshooting Operation problems can be du e to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s fi rmware may solve problem s that have been discovered and resolved since th e pri[...]

Appendix 101 Limited W arranty ALTUSEN warrants this product against defects in material or workmanshi p for a period of one (1) year from the date of purch ase. If this produ ct proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be proce[...]

SN0108 / SN0116 User Manual 102 This Page Intentionally Left Blank[...]

103 Index A Administration, 21 ANMS settings, 25 Date and time, 29 Firmware upgrade, 3 0 General settings, 21 Network settings, 23 Administrator Login Failure, 92 Administrator password, 22 Alert settings, 36 ANMS Radius Settings, 26 SNMP Settings, 27 ANMS settings, 25 B Battery Replacement, 100 Browser Main screen, 20 Browser log in, 19 Browser op[...]

SN0108 / SN0116 User Manual 104 M Mounting, 10 N Network IP Address, 24 Service Ports, 23 Network settings, 23 O Online Registration, iii OOB Operation direct HyperT erminal, 53 direct PPP, 61 indirect HyperT erminal, 58 indirect PPP, 65 OOBC, 28 Operating Mode, 35 Out of band configuration, 28 Out of Band Operation, 53 Overview, 1 P Port alert con[...]

Chapter . 105 T Technical Support, 8 9 Telephone support, ii i Telnet, 47, 67 Troubleshooting, 100 U User Accounts adding, 38 deleting, 38 editing, 39 User Manager, 37 User Notice, iii V Virtual COM Port Driver Installation Linux ,7 3 Setting, 35 Virtual COM Port Driver Installation Windows, 71 Virtual COM Port Management, 71 Virtual Port Managemen[...]