Avaya Integral 3 / 5 FC1 manual

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Bom manual de uso

As regras impõem ao revendedor a obrigação de fornecer ao comprador o manual com o produto Avaya Integral 3 / 5 FC1. A falta de manual ou informações incorretas fornecidas ao consumidor são a base de uma queixa por não conformidade do produto com o contrato. De acordo com a lei, pode anexar o manual em uma outra forma de que em papel, o que é frequentemente utilizado, anexando uma forma gráfica ou manual electrónicoAvaya Integral 3 / 5 FC1 vídeos instrutivos para os usuários. A condição é uma forma legível e compreensível.

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A palavra vem do latim "Instructio" ou instruir. Portanto, no manual Avaya Integral 3 / 5 FC1 você pode encontrar uma descrição das fases do processo. O objetivo do manual é instruir, facilitar o arranque, a utilização do equipamento ou a execução de determinadas tarefas. O manual é uma coleção de informações sobre o objeto / serviço, um guia.

Infelizmente, pequenos usuários tomam o tempo para ler o manual Avaya Integral 3 / 5 FC1, e um bom manual não só permite conhecer uma série de funcionalidades adicionais do dispositivo, mas evita a formação da maioria das falhas.

Então, o que deve conter o manual perfeito?

Primeiro, o manual Avaya Integral 3 / 5 FC1 deve conte:
- dados técnicos do dispositivo Avaya Integral 3 / 5 FC1
- nome do fabricante e ano de fabricação do dispositivo Avaya Integral 3 / 5 FC1
- instruções de utilização, regulação e manutenção do dispositivo Avaya Integral 3 / 5 FC1
- sinais de segurança e certificados que comprovam a conformidade com as normas pertinentes

Por que você não ler manuais?

Normalmente, isso é devido à falta de tempo e à certeza quanto à funcionalidade específica do dispositivo adquirido. Infelizmente, a mesma ligação e o arranque Avaya Integral 3 / 5 FC1 não são suficientes. O manual contém uma série de orientações sobre funcionalidades específicas, a segurança, os métodos de manutenção (mesmo sobre produtos que devem ser usados), possíveis defeitos Avaya Integral 3 / 5 FC1 e formas de resolver problemas comuns durante o uso. No final, no manual podemos encontrar as coordenadas do serviço Avaya na ausência da eficácia das soluções propostas. Atualmente, muito apreciados são manuais na forma de animações interessantes e vídeos de instrução que de uma forma melhor do que o o folheto falam ao usuário. Este tipo de manual é a chance que o usuário percorrer todo o vídeo instrutivo, sem ignorar especificações e descrições técnicas complicadas Avaya Integral 3 / 5 FC1, como para a versão papel.

Por que ler manuais?

Primeiro de tudo, contem a resposta sobre a construção, as possibilidades do dispositivo Avaya Integral 3 / 5 FC1, uso dos acessórios individuais e uma gama de informações para desfrutar plenamente todos os recursos e facilidades.

Após a compra bem sucedida de um equipamento / dispositivo, é bom ter um momento para se familiarizar com cada parte do manual Avaya Integral 3 / 5 FC1. Atualmente, são cuidadosamente preparados e traduzidos para sejam não só compreensíveis para os usuários, mas para cumprir a sua função básica de informação

Índice do manual

  • Página 1

    Benutzerhandbuch User’s guide Manuel utilisateur FC1 / FC1 Ex connected to Integral Enterprise / Integral 55[...]

  • Página 2

    2 FC1 / FC 1 Ex Copyright © All rights reserv ed by Avaya GmbH & Co. KG, a lso for the case o f trademark right notices. Every publication author ity, such as co py and tr ansmission rights, remains with us. (V 2.0 - 07/2007) V ersion V 1.2 (11/2002) V 1.3 (02/2004) V 1.4 (04/2004) V 1.4a (04/2004 , 07/2004) V 1.5 (29.04.2004) V 1.5a (29.04.20[...]

  • Página 3

    3 FC1 / FC 1 Ex T able of Contents Table of Cont ents Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Getting to know your hand set Important information . . . . . . . . . . . 5 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 4

    4 T able of Cont ents FC1 / FC 1 Ex Muting the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Hear conv ersation via speaker (H andsfre e oper ation) . . . . . . . . . . . . . . . . . 81 Setting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Eme[...]

  • Página 5

    5 FC1 / FC 1 Ex Getting to know your handset Im port ant information Getting to know your hand set Important information Where you can use your handset The hand sets FC1 an d FC1 Ex are suita ble for use in the office, out doors and in a dusty environment. The FC1 Ex is an explosion-proo f version providing gas explosion an d dust ex plosion protec[...]

  • Página 6

    6 Getting to know your ha ndset Impo rta nt inform ation F C1 / FC 1 Ex Product p ack age Please check the contents of your FC1 / FC 1 Ex product p ackage immedi- ately: (V 2.0 - 07/200 7).  FC1 / FC 1 Ex handse t with "Hints On Operation". Ex factory, explosion- proof units ar e equipped with a clip.  Changeable battery pack. Exp l[...]

  • Página 7

    7 FC1 / FC 1 Ex Getting to know your handset Im port ant information Consumer information about disp osal of wasted equipment Electric and electron ic equipm en t and components ma rked with a striked o ut dus tbin may c ontain substance s which are ha rmful to the environ ment or to your health. Thu s, any equipment or compo - nent bearing such a [...]

  • Página 8

    8 Getting to know your ha ndset Impo rta nt inform ation F C1 / FC 1 Ex Retricted use of some functions These instructions describe all handset functions which you can use with the latest system softw are. So me functions cannot be perfor med with older soft- ware. Please contact your dealer or syst em adminis trator for mo re detailed in- formatio[...]

  • Página 9

    9 FC1 / FC 1 Ex Getting to know your handset Im port ant information Overview ABC 2 D E F 3 G H I 4 J K L 5 M N O 6 P Q R S 7 T U V 8 W X Y Z 9 0 1 R O K N A M E 05341285701 3 12 4 7 10 6 8 9 11 14 13 16 15 2 1 5 FC-1_BA_GB.book Seite 9 Montag , 1. September 2008 4:4 1 16[...]

  • Página 10

    10 Getting to know your ha ndset Impo rta nt inform ation F C1 / FC 1 Ex Legend No. Nam e Meaning 1 Emergency call key Keep key depressed until a de ep confir- mation tone soun ds! 2 Headset socket The handset FC1 Ex must not be used with any headset! 3 Handset 4 Display indicate s call numbers and settings 5 Handsfree loudspeaker on rear of casing[...]

  • Página 11

    11 FC1 / FC 1 Ex Getting to know your handset Im port ant information 15 H ASH key 1st function: ’hash’ 2nd function: re dialling 16 Microphone Legend (cont.) No. Name Meaning FC-1_BA_GB.book Seite 11 Montag, 1. September 2008 4: 41 16[...]

  • Página 12

    12 Getting to know your ha ndset Impo rta nt inform ation F C1 / FC 1 Ex Display Text and symbols in the display facilitat e operation of the handset. They guide you thr ough t he menu s and provide in form ation on the status of your handset. The functions of the right and left softk eys change according to the cu rrent sta- tus. The fu nctions ar[...]

  • Página 13

    13 FC1 / FC 1 Ex Getting to know your handset Im port ant information Mute The microphone is off. Your call partner ca nnot hear you. No call si gnal T he call si gnal has been set to mute. Lock The handset is locked. Handset The handset has a telep hone connection. Multifrequency code Each push of th e button is tr ansferred to the connection subs[...]

  • Página 14

    14 Getting to know your ha ndset Impo rta nt inform ation F C1 / FC 1 Ex The display on your han dset can show two text lines comprisi ng up to 16 char- acters on each line. The layout of the display contents depen ds on the status of your hand set. The disp lay show s the cur rent co nnecti o n status. The following abbr eviations are used: Bus. B[...]

  • Página 15

    15 FC1 / FC 1 Ex Getting to know your handset Im port ant information LIST Unread entry in the call list Mail No text message MAIL Unread text message waiting MW Not yet heard message waiting on a voice mail NR The called number cannot be reache d CCBS Call back entered Conn. Con nection Dial Dialing procedure FC-1_BA_GB.book Seite 15 Montag, 1. Se[...]

  • Página 16

    16 Getting to know your ha ndset Impo rta nt inform ation F C1 / FC 1 Ex Putting into op eration If your handset is not yet mounted If the handset is not completely assembled whe n you receive it, you mu st:  Insert the Mem-Card (see page 17),  Install the battery (see page 18) and  Remove the protective film from the displa y, if necessar[...]

  • Página 17

    17 FC1 / FC 1 Ex Getting to know your handset Im port ant information Inserting the MEM-Card  First use a fing er to pr ess the small ME M-Card out of the larger frame (see preceding illustration).  With the short edge at an angle under the h olding crescents a, push the MEM-Card into the MEM-Card compartm ent (1). The golden contact sur- fac[...]

  • Página 18

    18 Getting to know your ha ndset Impo rta nt inform ation F C1 / FC 1 Ex Inserting the battery For information a bout handling explosion-pro of handset versions and f or safety instructions when re placing the battery see the "Quick Guide" com- ing with the handset. ( V 1.6 - 08/ 2004)  Push the battery in to the housing (1).  FC1: [...]

  • Página 19

    19 FC1 / FC 1 Ex Getting to know your handset Im port ant information Placement of the charger Place the charger on a stable, ev en surface, e. g. a table outside of hazardous areas. Choose a location that is prote cte d from direct sunlight and dampness. CAUTION For charging explo sion-proof handse ts, e.g. type FC1 Ex, use the charger type FC1 S [...]

  • Página 20

    20 Getting to know your ha ndset Impo rta nt inform ation F C1 / FC 1 Ex eas of the batte ry must get into electrical contact with the contact springs. Close the lid. As soon as the con tact is established and charging starts, the front bottom LED of the table-top charg er changes its colour from green to red.  Charging an explosio n-proof batte[...]

  • Página 21

    21 FC1 / FC 1 Ex Getting to know your handset Im port ant information Harmful influence s regarding the battery pa ck service life and beeing outside of the manufacturer’s control include:  Extremely low and high temperatur es during storage and operation,  Permanent charging in the ch arger,  Deep discharg e in the unit or wh ile storin[...]

  • Página 22

    22 Getting to know your ha ndset Impo rta nt inform ation F C1 / FC 1 Ex Completely inse rt the headset plug into the connecto r socket until it audibly en- gages. Do not use the headset, when the hand set is placed in a char ger. To make a call, take the handse t out of the charger. CAUTION Prevent damage to your hearing. (V 2.0 - 0 7/2007) If thi[...]

  • Página 23

    23 FC1 / FC 1 Ex Getting to know your handset Im port ant information Basic rules of operation The operation of your hand set includes sever al frequently re curring operating steps. Please familiarize your self with these operating steps. Switching on the handset The ha ndset is sw itched off . Press t he RIGHT SOFTKEY for a long perio d. Switchin[...]

  • Página 24

    24 Getting to know your ha ndset Impo rta nt inform ation F C1 / FC 1 Ex Selector The S ELECTOR concludes the setting proced ure. Doubly occupied keys Some keys on your handset have two functions. The additional blue labels de - note thes e keys. You mu st hold the key for longer if you want to trigger the second blue function. You will hear an ack[...]

  • Página 25

    25 FC1 / FC 1 Ex Getting to know your handset Im port ant information Returning to another menu level The LEFT SOFTKEY enables you to move to the next men u level up or leave the menu. Submenus Submenus are o perated in e xactly the same way as th e main menu . Cancel Press the LEFT SOFTKEY for a long perio d in order to reach basic status. Enterin[...]

  • Página 26

    26 Getting to know your ha ndset Impo rta nt inform ation F C1 / FC 1 Ex Press the GHI button twice. JOH appears in the display. Wait briefly. Press the MNO button twice. JOHN appears in the display. Wait briefly. Ending input Press the SELECTOR twice. The characters will be accepted. Correcting characters Press the LEFT SOFTKEY . Deleting a line P[...]

  • Página 27

    27 FC1 / FC 1 Ex The func tions The functions T elephoning as usual You may use your hand set to telephon e in the usual manner. Telephon ing within the telephon e system (internally): dial the internal call number required . External Calls: dial the externa l line code (usually zero) , followed by the call number of your call partne r. Calls, bloc[...]

  • Página 28

    28 The functio ns FC1 / FC 1 Ex Ending a call Replace the hand set. Redialling Press the HASH key for a long period. Lift the handset. Accepting a call Your hand set rings . Lift the handset. Switching off the ringing tone Your hand set rings . Tone off. The call is still waiting. # R FC-1_BA_GB.book Seite 28 Montag, 1. September 2008 4: 41 16[...]

  • Página 29

    29 FC1 / FC 1 Ex The func tions Rejecting a call Your handset rings. Press the LEFT SOFTKEY . The caller hears the busy to ne. Additional Hint s The number of the ca ller appears in the display. If the call is interna l, the name will also be displayed. Diverted call: If someone dials the nu mber 5432 and reaches you by ca ll di- version, the follo[...]

  • Página 30

    30 The functio ns FC1 / FC 1 Ex Callback if busy If the called intern al subscriber is busy, you may activate a callback. As soon as the subscriber is free, your handset rings and you can allow yourself to be connect ed to the subscr iber. Thi s func tion must be enab led for your handse t within the system. Your system administ rator will inform y[...]

  • Página 31

    31 FC1 / FC 1 Ex The func tions Deactivating all callbacks You cannot delete individual callbacks, only all of them at the same time. If you attempt to delete a callback when no callbacks are entered, you will hear a reject tone. Press S ELECTOR . Enter the code HASH 2 . The following appe ar s in the display: delete? Confirm. You may cancel using [...]

  • Página 32

    32 The functio ns FC1 / FC 1 Ex Double Call Double call means: If you r eceive a call, both your handset and a second tele - phone will ring. You may choose which of the two sets you wish to use. Your handset can also be the target of a do uble call, e. g. from the te lephone on your desk. If you are telep honing on your hand set, the caller may, d[...]

  • Página 33

    33 FC1 / FC 1 Ex The func tions Switching on double call The do uble call fe ature m ust ha ve been enable d. Code for dou ble call, e. g. STAR 3 4 . Lift the handset. You will hear an acknowledgement tone. Replace the handset. The following appea rs in the display: 3050>>7654 . NOTE If your handset is outside the range of the system or switc[...]

  • Página 34

    34 The functio ns FC1 / FC 1 Ex Refer back call and call forwarding During a telep hone conversation, you ma y go use refe r back and speak to an- other c all partne r. Your in itial call partner is left waiting. The same applies when your call partner also go es to a refe r-back call. It is also possible to transfer th e caller. Activating a refer[...]

  • Página 35

    35 FC1 / FC 1 Ex The func tions Forwarding a caller You are speaking on the ha ndset. Activate a refer-back call. Please dial appears in the display. Enter the desired number, e. g. 7 6 5 4 . Replace the handset. NOTE You may connect the caller with out having to wait until the third sub- scriber answers. R 7 P Q R S 6 M N O 5 J K L 4 G H I FC-1_BA[...]

  • Página 36

    36 The functio ns FC1 / FC 1 Ex Switching between lines (call p artners) During a conver sation, you may dial a second call number (in ternal or exter- nal) and sub sequently switch b etween th e two call partners. The waiting call partner cannot hea r the other conve rsation. You can always see which pa rtner you are curr ently conn ected to on th[...]

  • Página 37

    37 FC1 / FC 1 Ex The func tions Conference You may hold conversation with two call partn ers at the same time. Each sub- scriber can spea k to the other two subscr ibers. To do this, the function must be enabled for your handset within the system. Your system administrator will inform you of the requir ed code. Activating a conference You are speak[...]

  • Página 38

    38 The functio ns FC1 / FC 1 Ex Second Call Ending a call; answering a second call You are speaking on the handset. You will hear a call-wait ing tone. The dis- play shows an incoming call. A second call is waiting. Replace the h andset. Your hand set rings . Lift the handset. NOTE The second call can be switched off (see page 90). You will not re-[...]

  • Página 39

    39 FC1 / FC 1 Ex The func tions Return to the first convers ation Use the S ELECTOR to change. Refer-back call in the second call You are answerin g a second call. Activate a refer-back call. Please dial appears in the display. Enter the desired number, e. g. 7 6 5 4 . The number 7654 appears in the dis- play. The connection is established. The sec[...]

  • Página 40

    40 The functio ns FC1 / FC 1 Ex Forwarding a second call You are answer ing a seco nd call. Activate a refer-back call. Please dial appears in the disp lay. Enter the desired number , e. g. 7 6 5 4 . Press S ELECTOR . The s econd ca ller is conn ected with the co nsultati on sub- scriber. You are now reconne cted to the first subscrib er. NOTE You [...]

  • Página 41

    41 FC1 / FC 1 Ex The func tions Code dialing Within your telephone system, frequent ly used call numbers are stored cen- trally under specific code numbers. You may di al any of these numbers by simply entering the respective code num ber. The code for enablin g code dial- ling in your telephone system is determined by the system admin istrator. Us[...]

  • Página 42

    42 The functio ns FC1 / FC 1 Ex Local telephone directory You can store up to 250 number s. These numbers are not stored in the tele- phone system, but locally on your MEM-Card. Searching for an entry using the arrow keys Menu Local tel. dir. Menu Search Confir m. Search fo r the entr y, e. g. Claes . Confirm the desired en try using th e RIGHT SOF[...]

  • Página 43

    43 FC1 / FC 1 Ex The func tions Searching for an entry by entering th e first letter Menu Local tel. dir. Menu Search Confirm. Enter the first letter, e. g. C. In the display appears the first entry with C, e. g. Carl . Search f or the en try, e. g. Claes . Confirm the desired number. The number app ears in the display, e . g. 6087 . You may change[...]

  • Página 44

    44 The functio ns FC1 / FC 1 Ex Rapid search for an entry Enter the first letter (press the first key for a long period), e. g. C. In the display appears the first entry with C, e. g. Carl . Search fo r the entr y, e. g. Claes . Confirm the desired numbe r. The number appe ars in the display, e . g. 6087 . You may change it. Lift the handset. Call [...]

  • Página 45

    45 FC1 / FC 1 Ex The func tions Search for the first entry, e. g. Connection-King . Confirm. The following appear s in the display, e. g. 001034 . Menu Local tel. dir. Menu Search Confirm. Search for the second entry, e. g. Reichert . Confirm. In the display appears, e. g. 001034242260 . Lift the handset. NOTE A time in which you can call up more t[...]

  • Página 46

    46 The functio ns FC1 / FC 1 Ex New entry Menu Local tel. dir. Menu New entry Confir m. Enter the number (up to 32 digits), e. g. 7 6 5 4 . Confir m. … Enter the name (up to 16 characters). For an expl anation of how to do this, see page 25 . Confir m. Change entry? appe ars in the display. Confir m. NOTE You can also store those key combin ation[...]

  • Página 47

    47 FC1 / FC 1 Ex The func tions Changing an entry Menu Local tel. dir. Menu Edit Confirm. Search for the entry, e. g. Claes . Confirm. Change the number , e. g. 7 6 5 4 (up to 32 digits). For an e xplanation of how to do this, see page 25. Confirm. … Change the n ame (up to 16 char acters). For an explanation of how to do this, see page 25. Confi[...]

  • Página 48

    48 The functio ns FC1 / FC 1 Ex Deleting an individual entry Menu Local tel. dir. Menu Clear entry Confirm. Search fo r the entry, e. g. Claes . Confirm. The following a ppears in the display: delete? Confir m. Deleting all entries Menu Local tel. dir. Menu Clear all Confir m. Enter the additional PIN, e. g. 7 6 5 4 (see pa ge 95). O K O K O K O K [...]

  • Página 49

    49 FC1 / FC 1 Ex The func tions Confirm. Display: Really delete all entries? Confirm. Querying the free cap acity Menu L ocal tel. dir. Menu Capacity Confirm. In the display appears, e. g. Positions: 250 incl. free: 45 O K O K O K O K O K O K FC-1_BA_GB.book Seite 49 Montag, 1. September 2008 4: 41 16[...]

  • Página 50

    50 The functio ns FC1 / FC 1 Ex Central telephone directory If your TK system is equipped with a ce ntral phonebook, yo u can search for entries with your handset there and select them conveniently. You must be en- titled to access the central phonebook. Ask the per son in charge of your sys- tem, if necessar y. (V 2.0 - 07/2007 ) Searching for an [...]

  • Página 51

    51 FC1 / FC 1 Ex The func tions You can also search fo r entries when you have alr eady „lifted the handset“ or initiated a refer-back call. If you want to cancel the search, simply pr ess the „ R “ key. Press the soft key D ELETE to delete the letter entered last and repla ce it with another one. Call up the entire entry In addition to th [...]

  • Página 52

    52 The functio ns FC1 / FC 1 Ex Call list If a call does not reach you it is stored in the call list (the last 10 numbers). You may call back directly from the list. An entry contains number , name (where av ailabl e), day and time of last call, a + for a new entry, as well as the number of attem pts. If an external call is pres ent w ithout specif[...]

  • Página 53

    53 FC1 / FC 1 Ex The func tions Scrolling down the call list Press the S ELECTOR upwards or downwards. The display shows, e. g. 7442 Smith 16.02 10:21 + 01 . If the number or name is too long If the number or the nam e is longer than 16 character s, it appears abbr eviated in the display. You may have the entire number di splayed (up to 32 charac- [...]

  • Página 54

    54 The functio ns FC1 / FC 1 Ex Exiting the call list Press the LEFT SOFTKEY . FC-1_BA_GB.book Seite 54 Montag, 1. September 2008 4: 41 16[...]

  • Página 55

    55 FC1 / FC 1 Ex The func tions Message W aiting If voicemail is connected to your syste m, callers can leave me ssages for yo u as they would on an answering mach ine. The “message waitin g” list stores the new messages on voicemail th at you have not yet listened to. An entry contains the number of the voicemail, the day a nd time of the last[...]

  • Página 56

    56 The functio ns FC1 / FC 1 Ex V iewing the “Message waiting” list whe n a number of other list s are active Press the 0 key ( long ). The display shows, e. g. Mail list . Press the S ELECTOR key several times downwards and s croll to the option MW Consult . Confirm with th e S ELECTOR . Scrolling through the “Messa ge waiting” list Scroll[...]

  • Página 57

    57 FC1 / FC 1 Ex The func tions Delete an entry in the “Message waiting” list Once you have listened to all messages on your voicemail, the entry in the message waiting list will be deleted automatically. NOTE Please consult the relevan t passages in the op erating instructions to learn how to delete messages on voicemail. Leaving the “Messag[...]

  • Página 58

    58 The functio ns FC1 / FC 1 Ex Call diversion You may divert calls from your handset to another telephone. The othe r tele- phone may also comprise an externa l set, provided that this feature is enabled for your handset. Your system admini strator will inform you of the required code. Activating a call diversion Enter the code for call diversion,[...]

  • Página 59

    59 FC1 / FC 1 Ex The func tions Deactivating a call divers ion Enter the code for call transfer OFF, e. g. HASH 4 . The display shows #4 . Lift the handset. You will hear an acknowledgement tone. Replace the han dset. # 4 G H I FC-1_BA_GB.book Seite 59 Montag, 1. September 2008 4: 41 16[...]

  • Página 60

    60 The functio ns FC1 / FC 1 Ex Call diversion when your handset is busy You may divert calls from your handset to another teleph one, if your line is busy. Your system administrator will inform you of the required code. Activate call divers ion when busy Enter th e code f or call dive rsion when busy, e. g. STAR 6 . The display shows *6 . Dial the[...]

  • Página 61

    61 FC1 / FC 1 Ex The func tions Call diversion when your handset cannot be reached You may divert ca lls from to anoth er telephone, if your hand set cannot be reached (e.g . it is switched off or outsi de o f the radio range of a base station). Your system administrato r can give you the code. Activate call diversion when unobt ainable Enter the c[...]

  • Página 62

    62 The functio ns FC1 / FC 1 Ex Deactivate call diversion when u nobt ainable Enter the code for call diversi on when unobtainable OFF, e. g. HASH 1 5 . The display shows #15 . Lift the handset. You will hea r an acknowle dgement tone. Replace the h andset. # 1 5 J K L FC-1_BA_GB.book Seite 62 Montag, 1. September 2008 4: 41 16[...]

  • Página 63

    63 FC1 / FC 1 Ex The func tions (Delayed) call transfer You can divert calls to anothe r telephone for a time. This makes sence if, for example, you are in a meeting. Your system administrator can give you the code. Activate delayed call transfer Enter the code for ca ll forwar ding, e. g. STAR 5 . The display shows *5 . Dial the call number of the[...]

  • Página 64

    64 The functio ns FC1 / FC 1 Ex Follow me (call diversion from) From y our own headse t, you ca n diver t calls from another telepho ne to you r- self. To do this, y ou have to:  Prepare this function on ano ther teleph one (see b elow) – your system ad- ministrator can give you the code. and  Enter the call numbe r of the other telep hone [...]

  • Página 65

    65 FC1 / FC 1 Ex The func tions Deactivating follow me – at an other telephone Lift the handset. Enter the code for deactivating “Follow me ”, e. g. 1 1 6 . Replace the handset. Entering the call number of the other telephone from your handset Menu Addit. services Menu Call diversion Menu Call div. from . The curren t setting for “Fo llow m[...]

  • Página 66

    66 The functio ns FC1 / FC 1 Ex Deleting the number of the other tel ephone on your handset Menu Addit. services Menu Call diversion Menu Delete End “Follow me” fu nction. Activate “Follow me” Your ha ndset is in basic st atus. Switch on: Press STAR ( long ) and then HASH . The following appears briefly in the display: Follow me active . Wh[...]

  • Página 67

    67 FC1 / FC 1 Ex The func tions End “Follow me” function When inactive, display shows FM . Switch off: Press STAR ( long ) and then HASH . The following appears briefly in the display: Follow me inactive . Ü # FC-1_BA_GB.book Seite 67 Montag, 1. September 2008 4: 41 16[...]

  • Página 68

    68 The functio ns FC1 / FC 1 Ex Pick-up You may answer th e call on your han dset when ano ther te lephone rings. If you are assign ed to a group , this also works in an undirected way for any tele- phone within the group. You requ ire a code to do this. These codes can be ob- tained from the system administr ator. General pick-up Another telephon [...]

  • Página 69

    69 FC1 / FC 1 Ex The func tions Undirected group pick-up Another telephone within your gr oup rings. Enter the code, e. g. STAR 2 4 . Lift the handset. You are connected. Group pick-up Another telephone within your gr oup rings, e. g. 3. Enter the code, e. g. STAR 2 5 . Enter the num ber of the g roup membe r, e. g. 3 . Lift the handset. You are co[...]

  • Página 70

    70 The functio ns FC1 / FC 1 Ex DTMF post-dialling (d igit s as tone signals) During a connectio n, you can transmit d igits (e. g. for remote contr ol of an an- swering machine). Your system ad mi nistrator can give you the code. T ransmitting digit s You are speakin g on the handset. Enter the code for switching to DTMF post-dialing, e. g. STAR 1[...]

  • Página 71

    71 FC1 / FC 1 Ex The func tions Automatic deactivation of DTMF pos t dialling DTMF postdialling is deactivated automatic ally after a certain time. DTMF postdialling is automatically deac tivated when the handset is replaced. Manual deactivation of DTMF post dialling Enter the code, e. g. HASH 1 2 . NOTE In the event that the code for deactivating [...]

  • Página 72

    72 The functio ns FC1 / FC 1 Ex Call charge display You may view the charges incur red by the last call as well as the total in curred by all calls made since the charges were last cleared. You may also specify how the charges a re to be shown in the display. T o do this, you mu st switch on the “receive charge s” function on the han dset. The [...]

  • Página 73

    73 FC1 / FC 1 Ex The func tions Call charge display during an ongoing conversation You may configure your ha ndset to display the call ch arges w hen you are speaki ng on the hand set. NOTE You can also set the “receive charge s” function with codes instead of using the Addit. services menu (see p age 119) . Displaying the tot al call charges f[...]

  • Página 74

    74 The functio ns FC1 / FC 1 Ex Displaying the tot al call charges for all calls Menu Addit. services Menu Current charges Menu All calls Confir m. No display of charges Menu Addit. services Menu Current charges Menu No charges Confir m. O K O K O K O K O K O K O K O K O K O K O K O K FC-1_BA_GB.book Seite 74 Montag, 1. September 2008 4: 41 16[...]

  • Página 75

    75 FC1 / FC 1 Ex The func tions Displaying the call charges as un it s Menu Addit. services Menu Current charges Menu Units Confirm. Displaying the call charges as a n amount Menu Addit. services Menu Current charges Menu Amount Confirm. O K O K O K O K O K O K O K O K O K O K O K O K FC-1_BA_GB.book Seite 75 Montag, 1. September 2008 4: 41 16[...]

  • Página 76

    76 The functio ns FC1 / FC 1 Ex Checking current charges Menu Addit. services Menu Display charges . The display indicates the call charges incur red by the last call and the total charges incurred by all calls since the me ter was last cleared. Return to basic sta tus by pressing the LEFT SOFTKEY . Clearing the call charge meter Menu Addit. servic[...]

  • Página 77

    77 FC1 / FC 1 Ex The func tions Changing call diversions by remote control You can call up your TC system from anywhere and set up or change a call di- version for your handset or o ther telephones. This is possib le using any tele- phone with DTMF post-dialing. “Changing call diversions by remote c ontrol” must be released by service. Service [...]

  • Página 78

    78 The functio ns FC1 / FC 1 Ex Setting up and changing cal l diversions Enter the code for “activate follow me”, e. g. STAR 6 7 . Enter the external line code to which the calls should be diverted, e. g. 0 0 8 9 7 5 4 3 . After a short time , an acknowledgeme nt tone will sound as a confirma- tion. NOTE In some cases you will only be able to s[...]

  • Página 79

    79 FC1 / FC 1 Ex The func tions T elephoning with th e system while away You can call up your TC system from anywhere and, for ex ample, cond uct ex- pensive foreign calls using the system . The charges are th en accrued by the system. This is possible using any telephone with DTMF post- dialing. “Telephoning via the system” must be r eleased b[...]

  • Página 80

    80 The functio ns FC1 / FC 1 Ex Muting the microphone You may switch off the microp hone on your handse t while telephoning. The handset remains switched on. Your call partn er cannot hear you, but you can hear him. Muting the microphone You are speakin g on the handset. To switch off microphone: pres s key 1 for a long perio d. appears in th e dis[...]

  • Página 81

    81 FC1 / FC 1 Ex The func tions Hear conversation via speaker (Handsfree operation) You can switch on the loudspeaker installe d for handsfree op eration. You can then hear yo ur caller’s over the sp eaker and yo u can speak with him or her. You can achieve the best handsfre e qula lity id you place the handse t with the keys facing down on the t[...]

  • Página 82

    82 The functio ns FC1 / FC 1 Ex Handsfree operation with the ha ndset in the charge r You are speakin g on the handset. Place the handset in the c harger. It will be automat ically set for handsfree operation. appears in the display. NOTE Your service can arrange th at the converstio n is concluded when you r handset is placed back in the ch arger.[...]

  • Página 83

    83 FC1 / FC 1 Ex The func tions Setting the handset You may make th e handset settings when in basic sta tus. Ringing signal The settin g “set acoustic s” applies fo r the ringing tone with the Message func- tion! Menu Set telephone Menu S ET ACOUSTICS Confirm. Make the de sired ringing setting, e. g. Ringing tone . You may c hoose be - tween r[...]

  • Página 84

    84 The functio ns FC1 / FC 1 Ex Ringing tone volume Menu Set telephone Menu Ringing tone volume Confirm selection. Your handset will now ring at the set volume. Enter the desired valu e betwee n 0 and 9, e. g. 6 . The entered va lue appears in the display: Prog 5 2 6 Your handset rings at the de sired volume. (T he setting is not yet active.) Store[...]

  • Página 85

    85 FC1 / FC 1 Ex The func tions Ringing tone melody Menu Set telephone Menu Ringing tone melody Confirm selection. Your handset rings with the set melody. Enter the desired value between 0 and 9, e. g. 4 . The entered va lue appears in the display: Prog 5 5 4 Your handset rings with the desired me lody. (The setting is not yet active.) Store the me[...]

  • Página 86

    86 The functio ns FC1 / FC 1 Ex Key beep Menu Set telephone Menu key beep Select settings, e. g. sound . Confir m. Handset volume Menu Set telephone Menu Handset volume Confir m. Enter the handset volume (f rom 1 to 6), e. g. 3 . Confir m. O K O K O K O K O K O K O K O K O K 3 D E F O K FC-1_BA_GB.book Seite 86 Montag, 1. September 2008 4: 41 16[...]

  • Página 87

    87 FC1 / FC 1 Ex The func tions T emporarily adjusting the hands et volume during conversatio n You can telephone in the normal fashion or with the speaker turned on for handsfree operatio n. Keep the upper or lower part of the SELECTOR depressed for a longer pe riod until you hear a special infor mation tone with a low tone pitch for confir mation[...]

  • Página 88

    88 The functio ns FC1 / FC 1 Ex Permanently setting th e handset volume during c onversation You can telephone in the normal fashion or with the speake r turned on for handsfree o peration. Keep th e uppe r or lowe r part of the SELECT OR depresse d for a longer period until you hear a special information tone with a low tone pitch for confirmation[...]

  • Página 89

    89 FC1 / FC 1 Ex The func tions Select the type of lighting, e. g. Off . You may choo se between off and au to- matic (lighting is switched on automat ically when the handset is us ed). Confirm. Switching the call list on or of f Menu Addit. services Menu Call list When you select the m enu Call list , the setting “off” is always offered first.[...]

  • Página 90

    90 The functio ns FC1 / FC 1 Ex Switching the "second call" on or of f Menu Addit. services Menu Second call When you select the menu Second call , the setting “off” is always offere d first. Select the selection process, e. g. On . Confir m. Switching the alert tones on or off You can decide whether you hear al ert o r special inform[...]

  • Página 91

    91 FC1 / FC 1 Ex The func tions Select the selection process, e. g. On . Confirm. Reset With the reset, you put some of the setti ngs back to their original, default set- tings:  Secret number of th e headset (0000)  Calling signal (call signal + vibration)  Key beep ( on)  Handset volume (3)  Lighting (on)  Alert tones ( on). The[...]

  • Página 92

    92 The functio ns FC1 / FC 1 Ex Enter the PIN, e. g. 2 3 4 5 . Confirm. The following a ppears in the display: Really reset? Confir m. 2 A B C 3 D E F 4 G H I 5 J K L O K O K FC-1_BA_GB.book Seite 92 Montag, 1. September 2008 4: 41 16[...]

  • Página 93

    93 FC1 / FC 1 Ex The func tions Emergency call When your handset is locke d, the only function that can be used is the emer- gency call number. The following ap pears in the display above the right softkey: Emergency call . Emergency calls using the emerge ncy call button at the left side of the top are always available – even if the handse t is [...]

  • Página 94

    94 The functio ns FC1 / FC 1 Ex Confir m. Enter or chan ging emergency n umbers, e. g. 6 6 6 6 . Confir m. Deleting emergency call num ber In order to delete an emerge ncy call number, you must start the chang e proce- dure as shown above. No w delete the displayed emergency call numbe r by pressi ng the LEFT SOFTKEY for a long period and con firm [...]

  • Página 95

    95 FC1 / FC 1 Ex The func tions Personal Identific ation Number (PIN) Important settings and functions of your handset are safegua rded by means o f a four-digit Person al Iden tification Number (PIN). You can chan ge the PIN. The PIN also enables you to lock your handset. Take good note of your PI N! If you forget the PIN, correction work inside t[...]

  • Página 96

    96 The functio ns FC1 / FC 1 Ex Confir m. Re-enter the new regular PIN. The digits do not appear in the disp lay. Confir m. NOTE For security re asons, you are provided with a second PIN fo r resetting the call charge meter. This PIN can a lso be changed . Additional PIN for call charges and sp ecial functions Press S ELECTOR . Enter the code 8 0 .[...]

  • Página 97

    97 FC1 / FC 1 Ex The func tions Enter the new additional PIN, e. g. 3 4 5 6 . The digits do not appear in th e dis- play. Confirm. 3 D E F 4 G H I 5 J K L 6 M N O O K FC-1_BA_GB.book Seite 97 Montag, 1. September 2008 4: 41 16[...]

  • Página 98

    98 The functio ns FC1 / FC 1 Ex Locking the handset All functions are blocked when the hands et is locked. Only the emergency call feature will work (see page 93). Lock Menu Lock Menu Lock Confir m. The hands et is locked. In the disp lay, you can see . Unlocking The hands et is locked. In the disp lay, you can see . Press any key (except the RIGHT[...]

  • Página 99

    99 FC1 / FC 1 Ex The func tions Keyboard lock via the menu Menu Set telephone Menu Keyb. lock Confirm. Keyboard lock using the keys Lock: Press the STAR key ( lon g ), followed by R . Unlocking the keyboard The keyboard is locked. Unlock: Press the STAR key ( long ), followed by R . O K O K O K O K Ü R Ü R FC-1_BA_GB.book Seite 99 Montag, 1. Sept[...]

  • Página 100

    100 The functio ns FC1 / FC 1 Ex Language In the software for newer systems, the di gits have be en preset (see page 119). If in do ubt, plea se cont act your s ales repr esenta tive. You do not need to set the langu age of the system. This is alread y configured. Determining the language of the local menu Menu Set telephone Menu L ANGUAGE Select a[...]

  • Página 101

    101 FC1 / FC 1 Ex The func tions Messaging Messaging enables you to send and receive brief messages with your ha nd- set. You may send messages to individual subscribe rs and to groups. The call number of a subscriber ma y vary from his telephone number in certain cases. The messages are defi ned texts (fixed texts). The subsequent dia ling any dig[...]

  • Página 102

    102 The functio ns FC1 / FC 1 Ex Receiving a message Your handset ring s with a special ringing to ne. In the display a ppears the tele- phone number of the send er (where given) a nd the message, e. g. 5371 Meeting in room 109 . While the message remain s visible, you have the following options. NOTE The ringing tone vari es depending on the pr io[...]

  • Página 103

    103 FC1 / FC 1 Ex The func tions Manual confirmation Importa nt messa ges ar e prec eded by an excla mation mark, e . g. ! Meeting . These m ust be manua lly confirm ed. Manual confirmation, po sitive A message with an exclamation mark is in the d isplay, e. g. ! Meeting in room 109 . You must co nfirm manually. Press the LEFT SOFTKEY . +++OK appea[...]

  • Página 104

    104 The functio ns FC1 / FC 1 Ex Message list and call list Each e ntry in one o f these lis ts contai ns the sender number, te xt, day and time and the number of calls or delivery attempts. In case of sever al calls or deliv- ery attempts of the same message, th e day and time data alwa ys refer to the most recent attempt. Message list The 10 most[...]

  • Página 105

    105 FC1 / FC 1 Ex The func tions Now select the mail list or the call list by pressing the S ELECTOR UP / DOWN key again, then ... Confirm the selected list by de pressin g the centre of the S ELECTOR key in order to open it. Scrolling in a called up list or To scroll, press the top (up ) or the bottom (down ) of the S ELECTOR key. The display e.g.[...]

  • Página 106

    106 The functio ns FC1 / FC 1 Ex Press S TAR button ( long ) followe d by the LEFT SOFTKEY . Callback to the calling p arty from the call list . .. or callback to the sender of a message from the mess age list, if the message comes from another handset within the system Display call or message, then . .. Pick up using the H OOK O N /O FF button a n[...]

  • Página 107

    107 FC1 / FC 1 Ex The func tions Sending a message Send a defined text The defined texts are stor ed centrally. A list of defined texts can be obtained from your system administrator. Press the STAR key ( long ) and the RIGHT SOFTKEY . The following appears in the display: Mail address . or Press the RIGHT SOFTKEY . for a long period. The following[...]

  • Página 108

    108 The functio ns FC1 / FC 1 Ex Press the HASH key. Message sent appea rs briefly in the display. NOTE You may store the complete send ing procedure fo r a message in the local telephone dire ctory, e. g. S HIF T (keep S TAR depressed for a long period), H ASH , 1234, STAR , 78, STAR , STAR , 109, HASH . This is useful for emerge ncy calls, for ex[...]

  • Página 109

    109 FC1 / FC 1 Ex The func tions Enter the number, e . g. 1 2 3 4 . Press the STAR key. 1234* appears in the display. Enter the number of the text, e. g. 7 8 . 1234*78 appears in the display. Press the star button . The defined text appe ars in the display, e. g. 1234*Meeting in Room . You can use the LEFT SOFTKEY to make corr ections, where necess[...]

  • Página 110

    110 The functio ns FC1 / FC 1 Ex Sending a direct call With direct calling, you are sending a de fine d text with a defined number to a defined receiver (subscrib er or group). A list with the direct call number s can be obtained from your system administrator. As an exampl e the tex t for th e direct c all is assu med to be: D IRECT C ALL T EXT . [...]

  • Página 111

    111 FC1 / FC 1 Ex The func tions Send a defined text with the loc al telephone directory Menu Local tel. dir. Menu Search Search f or the en try, e. g. Claes . Press the STAR key for a longer period. The following appears in the di splay by the right so ftkey Msg.to . Press the RIGHT SOFTKEY . The following appears in the displa y: 1234 Mail addres[...]

  • Página 112

    112 The functio ns FC1 / FC 1 Ex Dial digits wh ere require d, e. g . 1 0 9 . In the display appears, e. g. 1234*Meet- ing in Room 109 . Press the HASH key. Message being sent appe ars briefly in the display. V erification  POS Meeting … appears soon after successful transmission of the mes- sage.  NEG Meeting … appears in the display sho[...]

  • Página 113

    113 FC1 / FC 1 Ex The func tions Using the handset in more than one system Your handset can be logged on to up to ten systems. Each system is saved as a system entry. To label each system precisely, after logging on you ca n change the name of each syste m entry. (V 2.0 - 07/2007) When logging onto a syste m, you may either use a free system entry [...]

  • Página 114

    114 The functio ns FC1 / FC 1 Ex Confirm. The following a ppears in the display: Enter AC … Enter the AC code, e. g. 1 2 3 1 2 3 1 2 . Confir m. Setting the system selecti on mode The handset can automatically conduct the system change automatically when you move to another location . We recommend not chang ing the system selec- tion mode without[...]

  • Página 115

    115 FC1 / FC 1 Ex The func tions Selecting the system manually If you move to another location and your h andset is not set for automatic sys- tem selection, change the system manually. Menu System Menu Select system Select settings, e. g. System 4 . Confirm. Changing the system name Menu System Menu Change name Select settings, e. g. System 4 . Co[...]

  • Página 116

    116 The functio ns FC1 / FC 1 Ex … Change the name ( up to 14 characters), e. g. West Site . For an explanation of how to do th is, see page 25. Confir m. Querying the telephone ID Menu System Menu Telephon ID Select menu IPEI oder menu IPUI . Confirm. The display shows, e. g. IPUI:0000830daa Press the LEFT SOFTKEY for a lo ng period to return to[...]

  • Página 117

    117 FC1 / FC 1 Ex The func tions Querying the sof tware version Menu System Menu Software Version Confirm. The number ap pears in the software version. O K O K O K O K FC-1_BA_GB.book Seite 117 Montag, 1 . September 2008 4:41 1 6[...]

  • Página 118

    118 Appendix FC1 / FC 1 Ex Appendix List of the message defined text s Number Defined text Message type FC-1_BA_GB.book Seite 118 Montag, 1 . September 2008 4:41 1 6[...]

  • Página 119

    119 FC1 / FC 1 Ex Appen dix Codes for your handset Here you can en ter the codes that are set up in your telep hone system. These codes can be obtained from your system administrator. Setting Code Double Call Determine destination Switch on Switch off Conference Activating a callback Code dialing Call diversion Switch on Switch off Call forwarding [...]

  • Página 120

    120 Appendix FC1 / FC 1 Ex Here are the numbers of the lan guages. Your syste m administrator can tell you which langua ges correspond to codes 920, and 956 to 960. Number Language in the teleph one system 920 921 German 922 English 923 French 924 Italian 925 Spanish 926 Dutch 927 Hungarian 928 Czech 929 Slovenian 950 Russian 951 Polish 952 Danish [...]

  • Página 121

    121 FC1 / FC 1 Ex Appen dix You can also set all the functions in the “Ad ditional servic es” menu an d some functions from the “Set telephon e” menu with key code combinations from the basic state. Here are these sequ ences. Setting Key code sequ ence Follow me Other phone number Enter t elephone OK STAR (long) HASH Telephone OK Delete the[...]

  • Página 122

    122 Appendix FC1 / FC 1 Ex If you want to store a key combinati on in the telephone book, press bu tton 1 for an extended per iod instead of S ELECTOR . Disable access to central phonebook OK 1 PIN Code HASH (long) 9 7 3 OK Setting Key code sequen ce FC-1_BA_GB.book Seite 122 Montag, 1 . September 2008 4:41 1 6[...]

  • Página 123

    123 FC1 / FC 1 Ex Appen dix T echnical specifications and accessories for the ex- plosion-proof handset FC1 Ex For technical specificati ons, acce ssories and more informatio n about handling explosion-proo f handset versions as well as for safet y informations see the "Quick Guide" coming w ith the handset. (V 1.6 - 08/2004) Standard DEC[...]

  • Página 124

    124 Appendix FC1 / FC 1 Ex Accessories * * Some of the liste d ac- cessories must be or- dered separately!  Charger FC1 S Ex  Plug-in mains unit for continental Europe  Plug-in mains unit for the UK  Changeable explo sion-proof battery pack  Carrying bag  MEM-Card manager FC-1_BA_GB.book Seite 124 Montag, 1 . September 2008 4:41 1[...]

  • Página 125

    125 FC1 / FC 1 Ex Appen dix T echnical specificatio ns and accessories for the handset FC1 Not for use in hazardous areas except zo ne 2 and zone 22 in accordance with specifications in the ma nufactur er’s declarations. Standard DECT™ (Digital Enhanced Cordless Telecommunications) Dimensions 138 mm x 47 mm x 21 mm plus antenna Weight, handset [...]

  • Página 126

    126 Appendix FC1 / FC 1 Ex Accessories for the charg- ing set *  Charger for an FC1 handset  Plug-in mains unit for continental Europe  Plug-in mains unit for the UK  Charger Plus for an FC1 handset amnd a rechargea ble spare battery pack  Plug-in mains unit Pl us for continental Europe  Plug-in mains unit Pl us for the UK Other a[...]

  • Página 127

    127 FC1 / FC 1 Ex Appen dix T able of characters The digit keys may also be used to en ter letters and numbe rs, e. g. for names in the local telephone dire ctory. Your handset will auto matically switch to the input of letters when this is required. The seco nd line shows you the lower-ca se letters. Se e page 2 5 for inform ation on how to ente r[...]

  • Página 128

    128 Appendix FC1 / FC 1 Ex Notes FC-1_BA_GB.book Seite 128 Montag, 1 . September 2008 4:41 1 6[...]

  • Página 129

    129 FC1 / FC 1 Ex Index Index A alert tones 90 leaving t he rad io rang e 29 authoris ation 7 B basic rules 23 entering ch aracters 25 select a menu option 24 battery inserting 18 missing symbol 20 putting in to opera tion 6 removing 18 spare battery 19 block dialling 27 C call accepting 28 delayed transfer 63 divert 58 , 60 , 61 , 64 forwar ding 6[...]

  • Página 130

    130 Index FC1 / FC 1 Ex F follow me 64 activate 66 deactivating 65 enabling 64 end 67 the other telep hone’s number 65 forwarding a second call 40 H handset codes 11 9 handsfree o peration vo lume 88 lock 98 overview 9 put into operation 16 reset 91 setti ng 83 switch off 23 switch on 23 unlock 98 volume 86 , 88 handsfree loudspea ker 10 operatio[...]

  • Página 131

    131 FC1 / FC 1 Ex Index O operating time 123 , 125 overview, handse t 9 P paging 101 personal identification 96 personal identification numb er 95 additional 96 pick-up general 68 group pick-up 69 PIN 95 , 96 additional 96 protection category 12 3 , 125 putting into operation 16 R redialling 28 refer-ba ck call 34 reset 91 ringing melody 85 volume [...]

  • Página 132

    132 Index FC1 / FC 1 Ex W where to install 5 FC-1_BA_GB.book Seite 132 Montag, 1 . September 2008 4:41 1 6[...]

  • Página 133

    133 FC1 / FC 1 Ex FC-1_BA_GB.book Seite 133 Montag, 1 . September 2008 4:41 1 6[...]

  • Página 134

    © 200 8 All rights reserved for Avaya Inc. and Avaya GmbH & Co. KG. 0 4 /0 8 · FC1/FC1 Ex · IE/ I55 · en Avaya GmbH & Co. KG Kleyerstraße 94 D- 60326 Frankfurt am Main (Germany) T 0 800 266 - 10 00 F 0 800 266 - 12 19 (International) T +49 69 7505 - 28 33 F +49 69 7505 - 5 28 33 infoservice@avaya.com avaya.de[...]