Avaya S8500 manual

Installing and Configuring the Avaya S8500 Media Server Release 4.0 03-300143 Release 4.0 February 2007 Issue 5[...]

© 2007 A vaya Inc. All Right s Reserved. Notice While reasonable ef forts were made to ensure that the information in this document was complete and accurate at the time of printi ng, Avaya Inc. ca n assume no liability for any errors. Chan ges and corrections to the information in this document may be incorporated in futur e releases. For full le[...]

Installing and Configuring th e Avaya S8500 Media Server February 2007 3 Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 How to use A vaya inst allation document s . . . . . . . . . . . . . . . . . . . . . 8 Pre-inst allation r[...]

Contents 4 Installing and Configuring the Avaya S8500 Me dia Server February 2007 Configuring T elnet for Windows 2000 and Windows XP . . . . . . . . . . . . . . 36 Inst alling Ava ya Communication Manager . . . . . . . . . . . . . . . . . . . . . 37 Chapter 4: Media server configuration . . . . . . . . . . . . . . . . . . . 39 Opening the Maintena[...]

Contents Installing and Configuring th e Avaya S8500 Media Server February 2007 5 Enabling control of the IPSIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 V e rifying the license status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Chapter 7: Inst all an S8500 Medi a Server as an LSP . . . . . . . . . . . 63 Confi[...]

Contents 6 Installing and Configuring the Avaya S8500 Me dia Server February 2007 Appendix A: Media server access . . . . . . . . . . . . . . . . . . . . . 87 Accessing the command line interface of the se rver with SSH . . . . . . . . . . 87 Connecting to the media server directly . . . . . . . . . . . . . . . . . . . . . . 89 Connecting to the me[...]

Installing and Configuring th e Avaya S8500 Media Server February 2007 7 Chapter 1: Introduction Use these procedures to inst all Avaya Co mmuni cation Manager and co nfigure a new A vaya S8500 Media Server and the a ssociated component s in an IP-connected port network (IP-PNC) configuration. T o configure the media server , use the Av aya Install[...]

Chapter 1: Introduction 8 Installing and Configuring the Avaya S8500 Me dia Server February 2007 How to use A vaya inst allation document s Use this document as a guide to inst all and configure Avaya media servers. For in formation about a particular t ask, use the index or the t able of content s to locate the page on which the information is des[...]

Pre-installation requirements Installing and Configuring th e Avaya S8500 Media Server February 2007 9 - Installation and Upgrades for the A v aya G700 Media Gateway and Avaya S83 00 Media Server (555-234 -100) - Avaya IA 770 INTUITY AUDIX Messaging Application Administering the S8300 and S8400 Media Servers to work with IA 770 ● Return to this d[...]

Chapter 1: Introduction 10 Installing and Configuring the Avay a S85 00 Media Server February 2007 Ensuring that the preinst allation t asks are complete The preinstallatio n team completes the following t asks. If these tasks are not complete, d o not continue with the inst allation. ● V e rify that the required number of open, customer-supplied[...]

S8500 hardware Installing and Configuring th e Avaya S8500 Media Server February 2007 11 Figure 1: S8500C front panel Figure 2: S8500C back panel Figure notes: 1. Power-on LED 2. Power button 3. Reset button 4. Hard disk drive activity LED 5. Locator LED 6. System error LE D 7. USB port 8. USB port 9. Hard disk drive 10. CD eject button 11 . CD-ROM[...]

Chapter 1: Introduction 12 Installing and Configuring the Avay a S85 00 Media Server February 2007 Figure 3: S8500B front panel Figure 4: S8500B back panel Figure notes: 1. CD-ROM drive activity LED 2. CD-ROM eject button 3. Diskette drive activity LED 4. Diskette eject button 5. System error LE D 6. System locator LED . 7. Hard disk drive activity[...]

Equipment specifications Installing and Configuring th e Avaya S8500 Media Server February 2007 13 Equipment specifications The S8500 Media Server control network comp onents consist of the med ia server , one UPS, and an Av aya-provided Ethernet switch (optional ). The physical specifications for the control network component s are shown in T able[...]

Chapter 1: Introduction 14 Installing and Configuring the Avay a S85 00 Media Server February 2007 T able 2 outlines the features and specifications of the Avaya S85 00 Media Server . The differences betwee n the S8500B and S8500C versions are noted. T able 2: S8500 Media Server specifications Feature S8500B S8500C Micro- processors CPU: 3.0 GHz Pe[...]

Equipment specifications Installing and Configuring th e Avaya S8500 Media Server February 2007 15 Environmental specifications for t he S8500 Media Servers are shown in T able 3 . T able 3: S8500 Media Server environment al specifications Parameter S8500B S pecifications S8500C Specification s Acoustical Noise Emissions Sound power , idling: 65 de[...]

Chapter 1: Introduction 16 Installing and Configuring the Avay a S85 00 Media Server February 2007 About the Server A vailability Management Processor The Server A vailability Managem ent Processor (SAMP) remo te maintenance circuit card is preinstalled in the S8500 Media Server . The SAMP monitors and reports alert s from the S8500 components to p[...]

About the Server Availabili ty Management Processor Installing and Configuring th e Avaya S8500 Media Server February 2007 17 ● SAMP Ethernet 1 is not used. ● SAMP Ethernet 2 is for local access. This port is for on-site services personnel to access the SAMP with the craf t login. ● The USB interface is used to connect a US B modem for remote[...]

Chapter 1: Introduction 18 Installing and Configuring the Avay a S85 00 Media Server February 2007 Figure 6: SAMP connections for S8500C About SAMP sof tware The SAMP is shipped from the factory with the sof tware installed and with some default settings. However , you might need to install an updated version of the sof tware, and you must configur[...]

About media server port co nnections Installing and Configuring th e Avaya S8500 Media Server February 2007 19 About media server port connections The following section explains how to conn ect the Ethernet port s on the back of the media server . S8500 port connections Use stand ard CA T5 cables with RJ45 connectors on each end to conne ct to the [...]

Chapter 1: Introduction 20 Installing and Configuring the Avay a S85 00 Media Server February 2007 Figure 8: S8500C Media Server connec tivity guide Note: Note: If the S8500C is configured as an ES S, the port assignment s are different: ● Eth0: Control Ne twork A ● Eth3: Control Ne twork B ● Eth4: LAN, if two dedicated control net works are [...]

About modem connections Installing and Configuring th e Avaya S8500 Media Server February 2007 21 About modem connections Note: Note: Y ou cannot connect USB modems to rotary lines. A touch tone line is required. On an A vaya S8500 Media Server , connect the modem to the USB port on the SAMP . Avaya defaults on the SAMP set the requir ed options on[...]

Chapter 1: Introduction 22 Installing and Configuring the Avay a S85 00 Media Server February 2007 Modem options Y ou set the modem options when you configur e the media server . Y ou do not set options on the modems themselves. About media gateways In a new inst allation, the A vaya S8500 Media Server works with only the A vaya G650 Media Gateway [...]

About Processo r Et hernet Installing and Configuring th e Avaya S8500 Media Server February 2007 23 . T able 4 lists the possible u ses of the PE in terface for an S8500 primary controller . T able 4: Use of the PE interface for a simple x S8500 primary controller Possible functions of the PE interface St atus of the function on the S8500 Media Se[...]

Chapter 1: Introduction 24 Installing and Configuring the Avay a S85 00 Media Server February 2007 About S8500 LSP mode S tarting with Rele ase 3.1 of Communication Manager , you can configure the S8500 as a local survivable processor (LSP), and, the S8500 can be the primary controller for an IP network with port networks. This new functionalit y i[...]

S8500 LSP license file Installing and Configuring th e Avaya S8500 Media Server February 2007 25 The PE interface on an S8500 LSP support s three adjuncts: ● Call Management System (CMS) ● Application Enablement Services (AESVCS) ● Call Detail Recording (CDR) The S8500 as a primary controller can conne ct to gateways and endpoint s that use b[...]

Chapter 1: Introduction 26 Installing and Configuring the Avay a S85 00 Media Server February 2007 Y ou can use SSH to access the following devices: ● The S8300, S8400, S8500, an d S8700-series Media Servers on Release 3.1 or later of Communication Manager Note: Note: With Release 4.0 or later of Co mmunicati on Manager , T elnet is disabled, so [...]

Configuring the SNMP modules in the UPS Installing and Configuring th e Avaya S8500 Media Server February 2007 27 Chapter 2: SNMP Configuration After you inst all and connect the control network equipment, you must configure the SNMP modules in each Avaya-supplied UPS to send al arms or trap s to the media servers. This process requires that you al[...]

Chapter 2: SNMP Configuration 28 Installing and Configuring the Avay a S85 00 Media Server February 2007 Default IP addresses for the UPS The following tab le shows the default IP addresses for the UPS. For how to administer the SNMP modu le in the UPS, see Administering the SNMP module on page 29. Prerequisites for configuring the SNMP module Befo[...]

Configuring the SNMP modules in the UPS Installing and Configuring th e Avaya S8500 Media Server February 2007 29 ! SECURITY ALERT : ! SECURITY ALERT : The Get and Set community name strings are initially con figured with the default values of Public and Private, respec tively . These community name strings function as passwo rds for their respecti[...]

Chapter 2: SNMP Configuration 30 Installing and Configuring the Avay a S85 00 Media Server February 2007 Setting selected trap s (alarming) The default is to set all t rap s, which can result in large log entries. T o avoid this problem, A vaya recommends that you set only the fo llowing traps: ● UPS on Battery—Indicates an AC power failure. Ba[...]

Configuring the SNMP subage nt in the Avaya Ethernet switch (if used) Installing and Configuring th e Avaya S8500 Media Server February 2007 31 Note: Note: For the Ethernet switch to report alarms properly , you must also configure the IP addresses for the Ethernet switches in the media servers. Default IP addresses for the Ethernet switch The foll[...]

Chapter 2: SNMP Configuration 32 Installing and Configuring the Avay a S85 00 Media Server February 2007 ! SECURITY ALERT : ! SECURITY ALERT : The Get and Set community name strings are initially con figured with the default values of Public and Private, respec tively . These community name strings function as passwo rds for their respecti ve SNMP [...]

Configuring the SNMP subage nt in the Avaya Ethernet switch (if used) Installing and Configuring th e Avaya S8500 Media Server February 2007 33 10. If the port networks are IP-PNC, en sure that all appropriate port s on the Ethernet switch are locked to 100 speed and full duplex. 1 1. When you finish , disconnect your computer from the Ethernet swi[...]

Chapter 2: SNMP Configuration 34 Installing and Configuring the Avay a S85 00 Media Server February 2007[...]

Clearing the ARP c ache on the laptop Installing and Configuring th e Avaya S8500 Media Server February 2007 35 Chapter 3: Communication Manager inst allation A new media server comes with a bla nk hard disk drive. Use the boo table sof tware distribution CD-ROM to install the Linux operat ing system and Av aya Communication Manager . This chapter [...]

Chapter 3: Communication Manager installa tion 36 Installing and Configuring the Avay a S85 00 Media Server February 2007 Applying power to the media server Note: Note: In this procedure, the sof tware CD-ROM must be placed into the CD-ROM drive on the media server immediately a fter you turn on the power to the media server . 1. Connect the AC pow[...]

Installing Avaya Communication Manage r Installing and Configuring th e Avaya S8500 Media Server February 2007 37 Inst alling A vaya Communication Manager Use a T elnet session to access the information on the CD-ROM. 1. On your Services laptop computer , click Start > Run to open the Run dialog box. 2. T ype telnet 192.11.13.6 and press Enter t[...]

Chapter 3: Communication Manager installa tion 38 Installing and Configuring the Avay a S85 00 Media Server February 2007 ● If you are installing an S8500 Media Se rver to run the Expan ded Meet-me Conferencing (EMMC) application, you are finished with this document. Continue the EMMC installation p rocedures described in Inst alling and T rouble[...]

Installing and Configuring th e Avaya S8500 Media Server February 2007 39 Chapter 4: Media server configuration After you inst all the Communication Manager so ftware, you must use the A vaya Installation Wizard to configure the media se rver . This section covers the following t asks: ● Copying files to the media server on page 40 ● Creating a[...]

Chapter 4: Media server conf iguration 40 Installing and Configuring the Avay a S85 00 Media Server February 2007 Opening the Maintenance W eb Interface Y ou can use the Maintenance Web Interface to copy license files and authentication files, service packs, a nd SAMP upda te files from the Serv ices laptop to the media server . For how to open the[...]

About the Avaya In stallation Wizard Installing and Configuring th e Avaya S8500 Media Server February 2007 41 6. Put a check in the allow Linux shell access field. 7. Skip the lock this account and date on which account is disabled fields. 8. For the select type of authentication option, select pass word . 9. Complete the following fields: ● ent[...]

Chapter 4: Media server conf iguration 42 Installing and Configuring the Avay a S85 00 Media Server February 2007 Running the A vaya Inst allation Wizard 1. With the W eb browse r open, type 192. 11.13.6 and press Enter in the browser address window to display the login p age. 2. Log in as craft and use the initial craf t pa ssword. 3. Click Launch[...]

Verifying the media server con nection to the customer LAN (if provided) Installing and Configuring th e Avaya S8500 Media Server February 2007 43 3. Enter the information to copy th e firmware file to the media server . 4. Use SSH to access the media server a nd log in. 5. T o start the update process, type sampupdate and press Enter . The update [...]

Chapter 4: Media server conf iguration 44 Installing and Configuring the Avay a S85 00 Media Server February 2007 3. Select Configure individual servi ces and click Continue . 4. On the menu on the lef t, click Set Modem Interface . 5. Select Change Modem Setting and click Continue . 6. In the Extra Modem Initialization Commands window , type the i[...]

Enabling network t ime servers Installing and Configuring th e Avaya S8500 Media Server February 2007 45 With NTP , you can specify one, two, or three netwo rk time servers to provide the accurate time of day dat a to the clocks on the media servers. The ne twork time servers, in turn, get their source timing from one of several highly accura te ti[...]

Chapter 4: Media server conf iguration 46 Installing and Configuring the Avay a S85 00 Media Server February 2007 Checking LED activity on the dual NIC When the S8500 Media Server is in service, check the LEDs on each port of the du al network interface card (NIC) for connection and activity . En sure that the LED on the lef t that indicates connec[...]

Configuring the NIC Installing and Configuring th e Avaya S8500 Media Server February 2007 47 2. Click Continue until you g et to the "S pecify how you want to u se this Wizard" p age. 3. Select Configure Individual Services and click Continue . 4. On the menu on the lef t, click Set Identities 5. Use the drop-down menus to assign the Eth[...]

Chapter 4: Media server conf iguration 48 Installing and Configuring the Avay a S85 00 Media Server February 2007 6. Click Continue . 7. Complete the following informa tion for Ethernet 2: ● IP address ● Gateway ● Subnet mask ● S peed 8. V erify with the network administrator that the LAN hardware support s 802.1q priority tagging. If supp [...]

Installing and Configuring th e Avaya S8500 Media Server February 2007 49 Chapter 5: IP interface translations T o administer IPSI circuit packs, use a term inal emulation program to issue Communication Manager SA T commands. For Communication Manager te rminal emulation, use a progra m such as Avaya Native Configuration Manager , Avaya T ermi nal [...]

Chapter 5: IP interface translations 50 Installing and Configuring the Avay a S85 00 Media Server February 2007 Adding media gateways Note: Note: If system translations have been loaded on the media server , media gateways do not need to be added to administer t he IPSI. 1. T ype add cabinet n and press Ent er , where n is the cabinet number , for [...]

Enabling the IPSI Installing and Configuring th e Avaya S8500 Media Server February 2007 51 Enabling the IPSI 1. T ype change system-parameters ipserver-interface and press Enter . 2. On the IP Server Interface System Pa rameters screen, verify that the primary control subnetwork address is correct. The control subnetwor k addresses typically matc [...]

Chapter 5: IP interface translations 52 Installing and Configuring the Avay a S85 00 Media Server February 2007 Adding the IPSI to the system Use the IP Server Interface Administration - Port Network SA T screen to add an I PSI. The information on this screen differs, depe nding on w hethe r the IP addresse s of the IPSI are st atic or assigned aut[...]

Installing and Configuring th e Avaya S8500 Media Server February 2007 53 Chapter 6: IP interface configuration This chapter covers the following tasks: ● Connecting to the IPSIs on page 53 ● IPSI address configuration on page 54 ● Programming the IPSI for DHCP addressing on page 59 ● Programming the IPSI for static addressing on page 54 ?[...]

Chapter 6: IP interface configuration 54 Installing and Configuring the Avay a S85 00 Media Server February 2007 IPSI address configuration The IPSI circuit pack rece ives an IP address: ● S tatically with st atic IP addressing, if the control network is nondedicated (public) through the customer network. ● Dynamically with dy namic host config[...]

IPSI address conf iguration Installing and Configuring th e Avaya S8500 Media Server February 2007 55 Y ou administer the static IP address for the circuit p ack directly through the Ethernet p ort connection on the faceplate (top port). See F igure 1 1 . Figure 1 1: Connecting the laptop dire ctly to the IPSI Note: Note: Ensure that you have the p[...]

Chapter 6: IP interface configuration 56 Installing and Configuring the Avay a S85 00 Media Server February 2007 4. T o log into the IPSI, use SSH and the IP address 192.11.13.6 . For information on how to use SSH, see Accessing th e command line interface of the server with SSH on page 87. Note: Note: While connected to the IPSI, type help or ? to[...]

Setting the VLAN and diffserv paramet ers Installing and Configuring th e Avaya S8500 Media Server February 2007 57 12. If a default gateway is used, e nter the gateway IP address with set control gateway gatewayad dr , where gatewayaddr is the cust omer-provided IP address for their gateway . 13. T ype quit and press Enter to save the changes and [...]

Chapter 6: IP interface configuration 58 Installing and Configuring the Avay a S85 00 Media Server February 2007 8. Check the LED on the IPSIfaceplate. V erify t hat the display shows the letters I and P and a filled-in V at the bottom. (See Figure 12 ). Figure 12: IPSI LED display for st atic address Note: Note: Clear the ARP cache on the laptop b[...]

Setting the VLAN and diffserv paramet ers Installing and Configuring th e Avaya S8500 Media Server February 2007 59 Programming the IPSI for DHCP addressing ! Import ant: Important: If an IPSI is in a port network that is backed up with the Enterprise Survivable Server (ESS) option you mu st use static addressing for the ESS to provide service to t[...]

Chapter 6: IP interface configuration 60 Installing and Configuring the Avay a S85 00 Media Server February 2007 Note: Note: If you pass th e letter or number that you want, you have two options. Y ou can cycle through all the letters or numb ers to get to the one you want. Or , you can reinsert, or reseat, the circuit p ack and start aga in. Note:[...]

Verifying connectivity to the media se rver Installing and Configuring th e Avaya S8500 Media Server February 2007 61 6. All segment s of the display go dark for one second. Then, the Switch ID and media gateway stack numb er shows in the top three characters of th e LED display . A "V" is shown in the fourth or bottom cha racter . When t[...]

Chapter 6: IP interface configuration 62 Installing and Configuring the Avay a S85 00 Media Server February 2007 V e rifying that the IPSIs are translated 1. Use SSH to open a SA T session on the media server . 2. T ype list ipserver-interface and press Enter . 3. V erify that all ISPI circuit packs are translated. Upgrading the IPSI firmware versi[...]

Installing and Configuring th e Avaya S8500 Media Server February 2007 63 Chapter 7: Inst all an S8500 Media Server as an LSP Note: Note: If you are installing the S8500 Media Server as a primary controlle r , skip this section. S tarting with Rele ase 3.1 of Communication Man ager , the Processor Ethernet (PE) interface is supported on the S8500 M[...]

Chapter 7: Install an S8500 Media Server as an LSP 64 Installing and Configuring the Avay a S85 00 Media Server February 2007 1. Open the Maintenance Web Interface an d click Configure Server . 2. Click Continue until you get to the page "How do you want to use the Wizard." 3. Select the Configure Individual Services . 4. Select Set Date [...]

Administerin g the prim ary controller Installing and Configuring th e Avaya S8500 Media Server February 2007 65 Administering the primary controller Y ou must administer the primary controller so t hat the cont roller can identify and communicate with the S8500 LSP . 1. At the SA T command line, type change node-names ip name and press Enter , whe[...]

Chapter 7: Install an S8500 Media Server as an LSP 66 Installing and Configuring the Avay a S85 00 Media Server February 2007 Note: Note: The gateway that pr ovides the serial numbe r must be connected to the LSP such that it remains connected in the event of a network failure. Inst alling and verifying th e license on the new LSP On the S8500 LSP [...]

Opening the TCP ports on the S8500 LSP Installing and Configuring th e Avaya S8500 Media Server February 2007 67 Opening the TCP port s on the S8500 LSP Y ou can open various TCP ports for Processor Ethernet (PE) on the firewall to e nable the connections to work for the LSP . 1. In the Maintenance W eb Interface, under Security , click Firewall . [...]

Chapter 7: Install an S8500 Media Server as an LSP 68 Installing and Configuring the Avay a S85 00 Media Server February 2007 V e rifying that the primary controller identifies the new LSP 1. W ait several minutes af ter you reset the S8500 LSP . On the primary controller , run the SA T command list survivable-processor to verify that the LSP serve[...]

Installing and Configuring th e Avaya S8500 Media Server February 2007 69 Chapter 8: Postinst allation administration This section covers the following t asks: ● V erifying translations on page 69 ● Setting rules for daylight savings time on page 70 ● Setting locations (if necessary) on page 71 ● V e rifying the date and the time on page 72[...]

Chapter 8 : Postins tallation ad ministrati on 70 Installing and Configuring the Avay a S85 00 Media Server February 2007 Setting rules for daylight savings time Y ou set the date, the time, and the time zone through the Maintenance W eb Interface on the media server . Y ou must use SA T commands to set the rules for daylight savings time. Note: No[...]

Setting locat ions (if necessary) Installing and Configuring th e Avaya S8500 Media Server February 2007 71 Setting locations (if necessary) After you set the rules for daylight savings time, you must set the loca tions for all port networks. Port networks can be in dif ferent time zones. Use SA T commands to set the locations for the port networks[...]

Chapter 8 : Postins tallation ad ministrati on 72 Installing and Configuring the Avay a S85 00 Media Server February 2007 V e rifying the date and the time Use SA T commands to verify the date and time. 1.T ype display time and press Enter . 2. V erify that the date and the time are correct. 3. In the Daylight Savings Ru le field, verify that the c[...]

Enabling and disabling the Etherne t switch ports Installing and Configuring th e Avaya S8500 Media Server February 2007 73 Enabling and disabling the Ethernet switch port s Y ou might want to disable unused ports on the Avaya Ethernet switch, if used. 1. T o select an Ethernet switch to administer , under Security , click Ethernet Switch Port s .[...]

Chapter 8 : Postins tallation ad ministrati on 74 Installing and Configuring the Avay a S85 00 Media Server February 2007 2. Select the switch you want to administer and click Submit . 3. Locate the port s that you want to disable and select Disable in that row . 4. Click Submit Changes .[...]

Backing up files to the compact fla sh media Installing and Configuring th e Avaya S8500 Media Server February 2007 75 Backing up files to the comp act flash media Note: Note: Avaya requires the use of industrial grade compact flash media. For more informati on, see Hardware Description and Reference for A vaya Communication Manager (555-245-207). [...]

Chapter 8 : Postins tallation ad ministrati on 76 Installing and Configuring the Avay a S85 00 Media Server February 2007 Enabling alarms to INADS by way of the SNMP module Note: Note: Perform this procedure only if the inst allation includes a Secure Service Ga teway (SSG). T o enable alarms on the media servers: 1. S tart an SSH session on the me[...]

Installing and Configuring th e Avaya S8500 Media Server February 2007 77 Chapter 9: Inst allation verification This chapter provides the following information about how to verify the media server inst allation and configuration : ● T esting the IPSI circuit packs ● T esting the license file ● Checking LED status in dicators - Media servers -[...]

Chapter 9 : Installa tion verifi cation 78 Installing and Configuring the Avay a S85 00 Media Server February 2007 S8500 LEDs The Avaya S8500 Media Servers have five or six LE Ds on the front and four LEDs on the back. The S8500B and S8 500C have the same LEDs but in differe nt locations. The S8500B can have an additional LED indicating activity on[...]

S8500 LEDs Installing and Configuring th e Avaya S8500 Media Server February 2007 79 Figure 14: S8500B front p anel The functions of the front-p anel LEDs are as follows: Figure 15: Rear view of S8500B Media Server on page 80 sh ows the Et hernet port L EDs on the back panel of th e S8500B. Each p ort connec tor has two LEDs, one f or transmission [...]

Chapter 9 : Installa tion verifi cation 80 Installing and Configuring the Avay a S85 00 Media Server February 2007 Figure 15: Rear view of S8500B Media Server Note: Note: On the S8500C, the Ethernet ports are located below th e dual NIC but the port LEDs have the same location and fu nction as shown in Figure 15 . See Figure 2: S8500C back panel on[...]

Avaya C360 Ether net switch LEDs Installing and Configuring th e Avaya S8500 Media Server February 2007 81 A vaya C360 Ethernet switch LEDs The C360 series converged, st ackable, Ethernet switches include: ● C363T : 24-port ● C363T -PWR: 24-port power over Ethernet (PoE) ● C364T : 48-port ● C364T -PWR: 48-port PoE The front pan el of the C3[...]

Chapter 9 : Installa tion verifi cation 82 Installing and Configuring the Avay a S85 00 Media Server February 2007 UPS LEDs The UPS LEDs flash briefly after the UPS is plugged in. The normal mode LED flashes af ter a self-test to indicate that the UPS is in standby mode. For more information, see the UPS user guide fo r the Powerware UPS. Figure 16[...]

TN2312BP IPSI LEDs Installing and Configuring th e Avaya S8500 Media Server February 2007 83 TN2312BP IPSI LEDs TN2312BP IP Server Interface (IPSI) circuit p ack LEDs include: ● S tandard LEDs and connector slots ( Figure 17: TN2312BP IPSI circuit pack faceplate on page 84) ● A programmable LED display , which indicates: - The type of IPSI IP a[...]

Chapter 9 : Installa tion verifi cation 84 Installing and Configuring the Avay a S85 00 Media Server February 2007 Figure 17: TN2312BP IPSI circuit p ack faceplate Figure notes: 1. Red LED 2. Green LED 3. Amber LED 4. Y ellow LED (tone clock st atus) 5. Emergency transfer LED 6. Services RJ45 connector 7. Network control RJ45 connector 8. Four-cha [...]

TN2312BP IPSI LEDs Installing and Configuring th e Avaya S8500 Media Server February 2007 85 Figure 18: IPSI LED display for a st atic IP address Figure notes: 1. The IPSI has a static IP address. 2. The IPSI has connectivity and an IP address. ledlip1 KLC 030502 1 2 CLK S E R V I C E N E T W O R K[...]

Chapter 9 : Installa tion verifi cation 86 Installing and Configuring the Avay a S85 00 Media Server February 2007 Figure 19: IPSI LED display indicating connectivity st atus for a DHCP IP address Connectivity st atus 1 2 3 4 5 The IPSI is connected to a media server . No Y es Y es Y es Y es The IPSI has an IP address. No No Ye s Ye s No The Servic[...]

Installing and Configuring th e Avaya S8500 Media Server February 2007 87 Appendix A: Media server access Use a personal computer or a Services laptop computer that is equ ipped with a network interface card (NIC), a terminal emulation program, and a Web browser to access a media server for initial configu ration, afterma rket additions, and contin[...]

Appendix A: Media server access 88 Installing and Configuring the Avay a S85 00 Media Server February 2007 Note: Note: Many A vaya products support access with SSH. However , Avaya does not provide support for third- party client s that are used for SSH access. Problems with an SSH client, including PuTTY , are the responsibility of the user or the[...]

Connecting to the media se rver directly Installing and Configuring th e Avaya S8500 Media Server February 2007 89 Connecting to the media server directly T o access the media server directly , use a com puter with the following minimum specifications: ● A Windows 2000 or Windows XP operating system ● 32-MB of RAM ● 40-MB of available disk sp[...]

Appendix A: Media server access 90 Installing and Configuring the Avay a S85 00 Media Server February 2007 Figure 20: Services laptop computer connected directly to the S8500 Media Server Note: Note: The layout of the hardware compo nents on the back p anel of the S8500C is different from the layo ut on the S8500B. Ho wever , the laptop computer co[...]

Connecting to the media serve r remotely over the network Installing and Configuring th e Avaya S8500 Media Server February 2007 91 Connecting to the media server remotely over the network Y ou can use any computer to connect to the medi a serve r through a LAN. The se curity settings on the LAN must allow remote access. 1. Open a W eb browser or a[...]

Appendix A: Media server access 92 Installing and Configuring the Avay a S85 00 Media Server February 2007 5. When prompted, enter your remote access login name and p assword. 6. When the system displays the S tart PPP now message, click Done . When you see the Connection Complete dialog box, your comp uter is co nnected to the media server . 7. Op[...]

Using the SAT command line prompt Installing and Configuring th e Avaya S8500 Media Server February 2007 93 Using the SA T command line prompt Use a remote Secure Shell (SSH) or terminal emulation session to access the Communication Manager SA T command line prompt. Logins for A vaya technicians and BusinessPartners Avaya field technicians and Busi[...]

Appendix A: Media server access 94 Installing and Configuring the Avay a S85 00 Media Server February 2007 Customers can set up their own logins to ac cess Avaya media servers. Y ou must have superuser permission to create or change logins and p asswords. NOTE: do not start login IDs with a number . For more information, see the Avaya Communic atio[...]

Setting the brows er options for Internet Ex plorer 6.0 Installing and Configuring th e Avaya S8500 Media Server February 2007 95 Setting the browser options for Internet Explorer 6.0 A connection session to a media server might ti me out when connected through a proxy server . T o avoid having the media server time out du ri ng a session, add the [...]

Appendix A: Media server access 96 Installing and Configuring the Avay a S85 00 Media Server February 2007[...]

Installing and Configuring th e Avaya S8500 Media Server February 2007 97 Appendix B: Inst allation troubleshooting This section provides some simple strategies to help you troubleshoot a n installation of a media server . This section includes: ● T roubleshooting the installation of the media server ha rdware on page 97 ● T roubleshooting the [...]

Appendix B: Installation trouble shooting 98 Installing and Configuring the Avay a S85 00 Media Server February 2007 T roubleshooting the configurat ion of the media server hardware T roubleshooting the configuration o f the media server hardware Problem Possible solution Cannot log in to the UPS subagent ● Ensure that the SNMP subagent is instal[...]

Troubleshooting the co nfiguration of the media serve r hardware Installing and Configuring th e Avaya S8500 Media Server February 2007 99 Cannot ping out to the customer network ● Ensure that in the LAN security settings “output from server” for icmp is enabled. Cannot ping the media server from the customer network ● Ensure that in the LA[...]

Appendix B: Installation trouble shooting 100 Installing and Configuring the Avaya S8500 Med ia Server February 2007 T roubleshooting the inst allation of the license file and the A vaya authentication file Problem Possible solution Cannot get files from the RF A site ● Provide the correct SAP number . ● Provide the serial number for the refere[...]

Installing and Configuring th e Avaya S8500 Media Server F ebruary 2007 101 Index Index A access media server directly . . . . . . . . . . . . . . . . . . . . . 89 remotely over modem . . . . . . . . . . . . . . 91 remotely over network . . . . . . . . . . . . . 91 accessing Maintenance Web Interface . . . . . . . 92 accessing the media server . . [...]

102 Installing and Configuring the Avaya S8500 Med ia Server February 2007 Index IP address set static . . . . . . . . . . . . . . . . . . . . 54 use DHCP . . . . . . . . . . . . . . . . . . . 59 IP address, set static . . . . . . . . . . . . . . . . 54 IP interface enabling control . . . . . . . . . . . . . . . . 62 upgrading firmware version . . [...]

Installing and Configuring th e Avaya S8500 Media Server F ebruary 2007 103 Index spanning tree enabling . . . . . . . . . . . . . . . . . . . . 32 setting version . . . . . . . . . . . . . . . . . 32 specifications S8500 . . . . . . . . . . . . . . . . . . . . . 14 S8500 control network components . . . . . . . 13 SSH about . . . . . . . . . . . .[...]

104 Installing and Configuring the Avaya S8500 Med ia Server February 2007 Index[...]