AVerMedia SF2012H-C manual

A V er SF201 2H-C User Manual[...]

T able of Contents PREF ACE .. ............... ................ ............... ............... ............... ............... ................ ............... 1 PRODUCT SPECIFICA TIONS ............... ................ ............... ............... ............... ............... .. 1 P A CK AGE CONTENTS .......... ............... ..............[...]

S YSTEM > N ETW ORK S ETT ING >DDNS ............ ............... ................ ............... ............... ...... 25 S YSTEM > N ETW ORK S ETT ING >O THER 1 ............. ............... ............... ............... ................ . 27 S YSTEM > N ETW ORK S ETT ING >O THER 2 ............. ............... ..............[...]

COPYRIGHT ............. ................ ............... ............... ............... ............... ................ ............. 55 NOTICE . ................ ............... ............... ............... ............... ................ ............... ............... ... 55 W ARNING ................. ................ ............... .....[...]

1 Preface The SF2012H-C is a c ompact cube camera for indoor use with two-w a y audio communication. It has the added security of a Micro SD based local backup capacity ensuring t hat images of events also save locally when the alarm is t rigger ed or the network is down. This compact camera offers HD720p resolution at 30fp s and advanced features [...]

2 Network Ethernet 10/100 Base-T Networ k Protocol HTTP , TCP/ IP , UDP , SMTP , FTP , PPPoE, DHCP , DDNS, NTP , UPnP , 3GPP ,RTSP , RTP , RTC P , Multi-casting System Video Re solution 1600x12 00, 1280x10 24, 1280x960,1280x 720, 800x600 , 640x480, 320x 240, 176x144 CMOS setting Brightness, Contra st, Saturation, Ex posure, Sharpness, BLC, AGC, N i[...]

3 Web br owsing requirement OS Windows ® XP (3 2-bit), 7 (32/64-bit) Microsof t ® IE 6.0 or ab ove (32-bit only) Hardwar e Suggested Intel ® Dual Core 1.66GHz , RAM: 1024M B, Graphics Card: 128M B Minimum Intel-C 2.8G , RAM: 512MB, Graphi c s Card: 64MB[...]

4 Package contents Item Descriptions 1. SF2012H-C 2. S tand box 3. E thernet cable 4. P ower Adaptor(DC 12V/1A) 5. CD (User ’s Manual and Qu ick Guide included)[...]

5 Product Installation Monitor Setting 1. Right-click on the de sktop. Select “ Propert ies ” 2. Change “C olor quality” to “ Highest (32 -bit) ”.[...]

6 Hardware Installation and I/O Pin Assignment 1. Connect pow er adapter . 2. Connect IP Camera to PC or netw ork with Ethern et cable. 3. Set up the netw ork configurations according to the network environ ment. For further ex planation, please refer to Net work Configuration for IP Camera . Connect Pow er adapter Connect Ethernet c able LED indic[...]

7 IP Assignment There are tw o ways to find IP Ca mera: − Finding IP Ca mera by using “NX U Lite recording softw are” − Finding IP Ca mera by using “IP installer” Finding IP Camera by using “ NXU Lite recording soft w are” 1. The NXU Lite software is in the attached softwa re CD. Before launching it, please install the software firs[...]

8 3. Click “ Setup ” but ton. 4. Click “ A dd I PCam ” button. 5. Select “ IP Camera ” item.[...]

9 6. Key in IP Camera’s ID and P assw ord (default is admin/admin ) and click “ A u to Search ” to find camera. 7. In S earch Result window , cl ick it the IP camera model that user ha s purcha s ed ( Please ignore ONVIF connection item ); the c amera is in red text that is c onfigura ble. User can double-click on the c amera is in red text a[...]

10 Finding IP Camera by using “ IP inst aller” Use the softw are, “ IP Inst aller ” to assign the IP addr ess of the IP c amera. Th e software is in the attached softw are CD. IP inst aller supports t wo langua ge s  IPInst allerCht.exe: T raditional Chinese ver s ion  IPInst allerEng.exe: English version There are 3 kinds of IP confi[...]

1 1 IP Inst aller configuration: 1. IP Insta ller will search all IP cameras connected on the LAN. The u ser can click “ Search Dev i ce ” to search again . 2. Click one of the IP cameras listed on the left side. The network config uration for this I P camera w ill show on the right side. Y ou may cha nge the name of the I P c amera to your pre[...]

12 Using NON-DHC P Server/Ro uter Netwo rk In Non-DHCP server/router netw ork, the static IP address must be as s igned to the device each ti m e when adding another IP camera to the netw ork; the default I P address of the current one m ust be changed to av oid c onflict. Please make sur e t he Subnet of the PC’ s IP addres s and the I P camera?[...]

13 IP camera IP addresses: 3. A quic k w ay to access re m ote m onitoring is to left-clic k the mouse twice on a s elected IP c amera in “Device list s” in IP Insta ll er . Upon doin g s o, the Inter net Explorer brow s er should open.[...]

14 4. Then, please k ey in the defaul t “ User name ” an d “ Password ”, both of which are “ admin ”.[...]

15 Install ActiveX Control The first time you a ttempt to view the camera video via Internet Ex plorer , it will ask you to ins tall the ActiveX component. If the insta llat ion fails , please chec k the security se tt ings for t he Internet Ex plorer browser . 1. IE  T ools  Interne t Options…  Security T ab  Custom Level …  Sec[...]

16 5 When the follow ing dialogue box appear s , click “ Y es ”.[...]

17 Using the IP Camera Browser Interfa ce The admin have the full access to the IP Ca m era browser interface. The menu on the left, you can expa nd and navigate to access all t he features. Preview Launch the Int ernet Explor er browser , t ype the IP address of t he IP camera in the address field. It will show the follow ing dialogue box. Key- in[...]

18 Name Function (2) Login IP Show PC’ s IP address (3) Bandwid th Show curren t IP ca m era’s transmitting band width (4) FW V ersion Show IP c amera’ s current firmware ve rs ion (5) Logout Exit the applicat ion (6) Zoom control Reset zoom level. Increase zoom level. Decrease zoom level . Use the scroll bar to zoo m in or zoom out the video[...]

19 System > General I n this section, only admin level is au t horized to configure the IP camer a system maintenance and the date and time se tt ings. System > General > Maintenance In the Main t enance tab, the administrator can check the system ev ent log , up grade the sy stem firmware, rese t the configuration settings withou t having[...]

20 Name Function (4) Firmware Upgrade Upgrade the fir m ware to the la test version. To Upgrade the IP Camera Firmware 1. Do wnload the file from our we bs ite and save it in your computer hard disk. 2. Clic k Browse. Loca te and select the file and click Open. 3. Click Apply . Wait till you see the massage “Firmwar e Upgrade OK!!”. Y ou may no[...]

21 System > General > Date & Time In the “ Date & T ime ” tab, the admin istrator can set and update the system ’ s date and time. After filling in the correc t setting s , click A ppl y to apply the new settings. Name Function (1) Current Date & Ti m e Display the curren t date and time. (2) Date Format Select the date disp[...]

22 Name Function (4) Setting Method Select the date & time settings m ethod. Sync with current PC – Ob tain the date and ti m e setting on the current login co mputer . Sync with NTP Server – Obtain the date and time setting from NTP serv er . I n the drop-d own list, select the NTP host na m e. Manual – Manu ally set the date and time . [...]

23 passwo rd in “ Confirm ”. Then, click “ Add/Set ”.  User List: Clic k edit to change the account passw ord. T o delete the user a ccount, click Remove button. System > Netw ork Setting>Sett ing  Device Name : Used to na m e the IP camera to search m ore easily fo r this specific one among all connected IP cameras.  Network[...]

24 System > Netw ork Setting>Sev er Used to send ou t the video via Email or FTP , or to save on NA S.  Mail Setting : Used to send out the vide o via Email. a. Login Method : Click drop-do wn list to select the method t o login E mail s erver – “ A ccount ” or “ Anony mous ”. b. Enter necessary information i n “ Bcc M ail ”,[...]

25  NAS Settings: Used to send out the v i deo to NAS serve r . a. Enter necessary information i n “ Location ”, “ Workgroup ”, “ A ccount Name ” and “ Pass w ord ” columns. b. If the user w ants to create a new f older on the NAS server to save the video file, select “ Y es ” under the “ Crea te the folder ”. c. Click ?[...]

26  St atus - Common warning m essage: Updating ! Failed(1), Please c heck your DNS setting. Failed(2), Please c heck your internet conne ct ion. Failed(3), Please c heck your internet conne ct ion. Failed(6), receiving data failure - Warning message fr om different service pr ovider:  Server Provider : dyndns.org Failed(4),Plea s e check the[...]

27 System > Netw ork Setting >Oth er 1 User may need t o assign di fferent port to avoid c onflict w hen setting up IP a ss ignment . Click A ppl y to save the configu ration.  HTTP Port : setup web pa ge c onnecting port and video transmitting port (Default: 80)  UPnP S up port: Thi s IP ca mera support s UPnP , if this service is en a[...]

28  Security : Y es is required account and password to conne ct with this IP camera through ON VIF protocol. No is no t required a ccount and passwor d t o connect. (Make sure the NVR system supports ON VIF v1.02.)  RTSP Kee palive: T o keep connection un t il remote s ite disconne cts it.[...]

29 System > Netw ork Setting >Oth er 2 Multicast Setting (ba sed on the RT S P Serve r): User can setup tw o s treaming based on the RTSP Server . Multicast operati on example: The application is t o get the m ulticast stre aming in the LAN environ ment. Basically , the user s operate VLC player , and t hen you can ge t the multicast strea m [...]

30 Ste p 2: Ste p 3: Select Media/open netw ork s tream 3. Select force m ulticast R TP via TRS P 2. Select De m uxers and RTP/R TSP 1. Select all[...]

31 Ste p 4: Input rt sp://[IPCA M A ddress] / [RTSP Path] The URL address should be t he same as the RTS P path in Video S tream (Syste m -->Video S tream)[...]

32 [Notice] a. If the received i m age is not fro m t he requ ired IP camera, please adjust the value. (Cha nge either IP Addres s or Port nu m ber) b. If the Multicast stream you u s e doesn’t suppor t RTSP Keepalive , please select NO.[...]

33 System > Image Admin an d operator leve l s c an adj ust the Image setting. Ther e are 5 tabs: OSD, Preference, Ex posure, Advanced, and Privacy Ma s k System > Image>OS D In OSD tab , you can enab le/disable overlayin g t ime sta m p and tex t title. After c ompleting the setting, click Save to apply the new setting and Ca nc el to kee[...]

34 System > Image> Preference In Preference tab, you c an tune the IP camera white balance, display color or black & white, set t he flicker freque nc y , change the video orientation, and adjust the brightnes s and contrast. Afte r completing the set ting, clic k Save to apply the new se t ting and Cance l t o keep the ne w setting.  [...]

35 System > Image> Advanced Click Default bu t ton will bac k to factory defaul t setting.  Night Mode: sele ct the setting of night mode .[...]

36 System > Image> Privacy M ask For the security purpose, there are three areas can be setup for privacy mask. Click Area #(Area 1, Area 2, Area 3)button first and drag a area on t he im age sc reen. Then, c lick S ave button to s ave the setting.[...]

37 System > Video Stream>General  Input Resolut i on: Selec t the video resolution that is the max im um re s olution supp orted in S tream 1 and S tream 2.  Video S y s tem: Select the video format.  TV Output: Selec t the video format of TV Output. (depend i ng on dif ferent models)[...]

38 System > Video Stream>Stream1  Basic Mode Click A ppl y to save the con f iguration. − Resolution: Ther e are 8 resolu tions can be chosen -- 1600x 1200, 1280x1024, 1280x9 60, 1280x72 0, 800x600, 640x 480, 320x240, 176x 14 4. − Quality : There a re 5 leve l s to adjust – Best, High, St andard, M edium, and Low . The higher the qua[...]

39 − Video F orm at: H.264 or JPEG − RTSP Path : It’s a URL address[...]

40 System > Video Stream>Stream2  Basic Mode Click A ppl y to save the con f iguration. − Resolution: Ther e are 8 resolu tions can select -- 1600x 1200, 1280x 1024, 1280x960, 1280x72 0, 800x600, 640x 480, 320x240, 176x 14 4. − Quality : There a re 5 leve l s to adjust – Best, High. St andard, M edium, and Low . The higher the qualit[...]

41  A d vanced Mode Click A ppl y to save the con f iguration. − Resolution: There are 8 resolutio ns can select -- 1600x 1200, 1280 x1024, 1280x960, 1280x72 0, 800x600, 640x 480, 320x240, 176x 14 4. − Quality : There a re 5 leve l s to adjust – Best, High. St andard, M edium, and Low . The higher the quality is, the bigger the file size i[...]

42 System > Video Stream>Stream3 [Note] 3GPP mode suggested set t ing: 176x1 44 resolution, 5FPS, MPEG4 f ormat.  St ream 3 Setting: Enable or D isable 3GPP Strea m ing.  3GPP Path : It’s a URL address.[...]

43 System > A ud io IP ca m era s upport s 2-way audio (m ono). User can send audio fro m IP camera built-in MIC (dependin g on differ ent m odels) to re m ote si t e; User can als o send audio fro m remote site to IP camera’ s external speaker . a. IP camer a t o PC: selec t “ Enable ” to star t this function . b. In live video scre en, c[...]

44 System > SD Card Please insert micro SD/SDHC card before using it. Make sure pushing micro SD/SDHC card into the slot completely . [Note] The use of the micro SD/SDHC card will affect the operation of the IP camera slightly , s uch as affecting the frame ra t e of the vide o. Micro SD card s lot[...]

45 Event > A rrang ement>M otion Motion Detection: IP camera allo ws 3 areas m otion detection. When motion is triggered, it can send the video to some s pecific m ail addresses, transmit the video to re m ote ftp server , trigger t he relay , and save video to lo c al SD/SDHC c ard. T o set up the motion area 1, click “ A rea 1 ” button.[...]

46 Event > A rrang ement > P reference  Record File:  File F ormat: IP camera allows 3 different types of recording f ile to change its record size. When motion/alarm is trig gered, there are 3 dif f erent types of record mode. − A VI Fi le (With Record File Setting ) − JPEG File s ( W ith Record File Se t ting), only w it h M-JPEG [...]

47 Event > Schedule  Schedule: Af t er comple t e the sched ule s etup, the c amera data will be recorded ac c ording to the schedule setup.  Snaps hot: After ena ble the snapshot f unction; user can select the storage position of snapshot file, the Interval time o f snapshot and the re s erved File Na me of snapsho t .[...]

48 Event > DI/DO IP camer a supports 1 input/1 ou tput (depending on dif f erent m odels). W hen input is trigge red, it can send the video to s ome speci f ic mail add resses, transmit the video to remote ftp server , trigger the relay , and save video t o local SD/SDH C c ard.[...]

49 St atus Informat ion Click A ppl y button to save the c onfiguration.  Networking Info : Displays network infor m ation of the I P camera.  Product Info: A ssigns a name to the IP camera and the na m e shows on the IP Installer . Also, displays the rela t ed infor m ation of the I P camera. Mark S tatus Bar to display the Serve r Name of I[...]

50 Network Configuration  Configuration 1 a. Internet Access: AD S L or Cable Mode m b. IP addr es s: More tha n one real IP c. IP camera and PC connect to the in t ernet d. For fixed rea l IP , set up the IP into IP camera and PC. For dynamic IP , start P P PoE.[...]

51  Configuration 2 a. Internet Access ： ADS L or Cable Modem b. IP addr es s ： one real I P c. IP camera and PC connect to the in t ernet d. Device needed ： IP sharing e. Use virtual IP , set up port forwar di ng in IP sharing . (Please re f er to Ne t work Setting  O ther 1  UPnP Port Forward ing)[...]

52 Factory Default 1. T o recover the defaul t IP ad dress and passwo rd, please follow the follow ing steps. 2. Remove pow er , and press and hol d the button in the back o f IP camera. 3. Power on the camera. Don’ t release the bu tton during the system bo oting. 4. It will take around 30 s econds to b oot t he camer a. 5. Release the button wh[...]

53 Troubleshooting Here are so m e useful tip s on how to solve some c ommon proble ms. Problem Solution I forgot the accoun t and passwor d f or SF2012H-C. How can I go back to default setting? Please refer to the manual of “VI Factory De f ault setting” descript i on. I can’t find a w ay to f orce day m ode and night mode. Is thi s possible[...]

54 Appendix SF2012H-C is compliant with Mic ro SD/SDHC c ard and t o ensure recording quality, and plea se use memory cards ove r 2G and Class 4 above (Max. 32G) . Micro SD/SDHC ca rd SD/SDHC Transcend SDHC class4 16G B Transcend SDHC Class 4 16 GB Transcend SD cla ss 4 16GB Transcend SD Cla ss 4 16GB Transcend SDHC class4 32G B Transcend SDHC Clas[...]

55 FCC NOTICE (Class B) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this devi ce may not cause harmful i nterferen c e, and (2) this device must accept any interferen c e received, including interference t hat may cause undesired operation. Federal Commun ications Commission Stateme [...]

56 Limited W arrant y A V er Information, Inc. (“A V er”) warrants t hat the applicable product (“Prod uc t”) s ubstant ially conforms to A V er’s documenta t ion for the product and that its m anufactur e and components are free of defect s in m aterial and work m anship u nder normal use. “Y ou” as used in this agree m ent means you[...]

57 Governing Law and Y our Rights This war ranty gives you specific legal right s; Y ou may also have other rights gra nted under state law . These right s vary from state t o sta t e.[...]