Avocent ECMS2000U manual

For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 590- 7 04-50 1A Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 61 715 292 Fax: +353 61 471 871 Avocent Asia Pacific Singapore Branch Office 100 Tras Str[...]

USA Notification W arning : Change s or mo dificati ons t o this unit n ot expr essly ap proved by th e part y respon sible f or com plianc e could vo id the user ’ s authority to oper ate the equi pment. Note: This e quipment has been tested and found to comply with the li mits for a Cla ss A digital device, pursuant to Part 15 of the FCC Rules.[...]

A vocent Emerge ΤΜ ECMS2000U Digit al W orkst ation Extender Inst aller/User Gu ide Avoc ent, the Avoc ent logo an d Emerge are re gister ed tradema rks of Avocent Corporati on. All ot her marks are the prope rty of thei r respect ive owners. © 2006 A voce nt Corpora tion. Al l rights reser ved. 590-704-5 01A[...]

Instructions This sym bol is intended to alert the user to the p resence of imp ortant operatin g and mainte nance (servicing ) instructions in the literature accompanying th e appliance. Dangerous V olt age This sym bol is intended to alert the use r to the prese nce of uninsul ated dangerous voltage within the produc t’ s enclosu re that may be[...]

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iv List of Figures .................. ............. ............. ............. ................... ............. ............. .......... .v i List of Tables .............. ............. ............. ............. ................... ............. ............. ............. .. viii Chapter 1: Product Overview .............. ............. .......[...]

v Avocent E merge ECMS20 00U Exte nder In st all er/U ser Guid e Appendix A: Techn ical Specifications .................. ...................... ................. ................. ................. .. 41 Appendix B: Fa ctory Default Settings ....................... ................. ................. ....................... ........... .. 46 Appen[...]

vi List of Figures Figure 1.1: Avoc ent Emerge ECMS2000U Extend er - Basic System ................ ................. ............... 1 Figure 2.1: Poin t-to-point Installation ...................... ................. ................. ....................... ......... ...... 6 Figure 2.2: Computer Access Node ................ ................. ....[...]

List o f Figures vii Figure 3.28: Trans mitter Console Settings Menu ..... ....................... ................. ...................... ........ 39 Figure 3.29: Tr ansmitter Audio Performance Menu ....... ....................... ................. ................ ........ 39 Figure 3.30: Rec eiver Console Settings Menu .......... ..............[...]

viii List of Tables Table 2.1: Su pported Video Resolutions and Refresh Rates . ................. ...................... ................. .... 7 Table 2.2: Default n etwork settings ................ ................. ................. ....................... ................ ... ..... 10 Table 3.1: RJ-4 5 Connector LEDs ........... ...............[...]

ix Avoce nt Emer ge ECMS2 000U Ex tender Installe r/User Gu ide[...]

1 Produ ct Over view Features and Benefit s The Avocent Emerg e TM ECMS2000U Ext ender provides users with a full computer desktop experience fro m anywhere on the corp orate TCP/ IP network, wh ile maintaining the computers securely hous ed in a corpo rate data center. This desktop experience includes access for the desktop user to key board, mous[...]

2 Avocent E merge ECMS20 00U Exte nder In st all er/U ser Guid e Computer Access Node The Computer Access Nod e connects externally to the video, audio and USB ports of the remote computer. The Computer Access Nod e is attached directly to the remo te computer and draws its po wer directly from two USB ports on the remote computer. This removes the[...]

Chapter 1: Product Overvie w 3 •S o l a r i s • MacOS The defaul t keyboard driv ers for these operat i ng systems are fully s upported by the Avo cent Emerge ECMS200 0U Extender. Flexible in stallation The Avocent Emerge ECMS2000U Extender provides you with the following flexible installation options: • The User Access Nod e can be desk moun[...]

4 Avocent E merge ECMS20 00U Exte nder In st all er/U ser Guid e USB support The Avocent Emerg e ECMS2000U Extender is comp atible with the USB 2.0 standard. The User Access Node prov ides four USB 2.0 compliant ports that can be used to access USB keyb oards, mice and US B hubs. Hot-plug ging of USB devices is supported. NOTE: A hub c annot be use[...]

5 Installation Getting S tarted Before installing yo ur Avocent Emerge TM ECMS2000U Extender, ref er to the list below t o ensure that you have all the items necessary for installation. Needed to inst all the A vocent Emerge ECMS2000U Extender • User Access Node • Computer Access Node • External power supply f or the User Access Node • IEC [...]

6 Avocent E merge ECMS20 00U Exte nder In st all er/U ser Guid e • Mounting to the rear of a flat-panel monitor via a m ounting plate accessory NOTE: Mounting access ories are or dered separately . Contact Avocent for more informat ion. Inst allation Opti ons CAUTION: T o reduce the risk of electric s hock or damage to y our equipment, disconnect[...]

Chapter 2: Installation 7 T o connect t he Comput er Access N ode: Before conn ecting the Computer Access Node to th e remote computer, ensure that th e resolution and the refresh rate of th e remote computer ar e supported by the Avocent Emerg e ECMS2000U Extender system. Set the screen resolution and re fres h rate of the remote compu ter accordi[...]

8 Avocent E merge ECMS20 00U Exte nder In st all er/U ser Guid e . Figure 2.2: Computer A ccess Node T o connect the User A ccess No de: 1. Connect your keyboard, monitor , mouse and ot her p eripherals cables to the appropriately labeled ports on the back of the User Access Node. 2. Connect the UTP cable to the R J-45 port on the back of th e User[...]

Chapter 2: Installation 9 Figure 2.3: User Access Node and Computer Access Node In stallation Connecting Power The User Access Node featur es an external power s upply. A DC power jack is located o n the rear of the User Access Node. NOTE: Use only the p ower suppl y provided by Avocent. T o connect power to the U ser Acce ss Node: 1. Plug th e ext[...]

10 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide Networked Inst allation The follo wing instru ctions will enable you to i nstall your Av ocent Emerge ECMS 2000U Extend er in a networked configuration. In this installation , multiple Computer Access Nodes and User Access Nodes are attached via the same Ethernet netw ork. I n this case,[...]

Chapter 2: In stallation 11 T o install the A voc ent Emerg e ECM S2000U Ex tender o n a net work: 1. Connect the Computer Access Node to the remote computer as described previously in Po int- to-p oint i nst allat ion on p age 6 . Connect one end of the UTP cable to the Computer Acces s Node’ s RJ-45 connector . Connect the oth er end of the UTP[...]

12 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide[...]

13 Operatio ns Overview Operating a computer through the Avocent Emerge TM ECMS2000U Extender is no differen t than working directly connected to your computer. All pe riph erals operate as if directly connected, even though the co mputer is located at a distance. When y ou power up the User Access Node, a connection is automatically estab lished w[...]

14 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide Accessing the System When the User Access Node is powered up, it will automatically in itiate a connection with the remote computer . T o access the remote compute r: 1. Power up the User Access Nod e. 2. A series of messages will b e displayed on the screen to infor m you of the progres[...]

Chap ter 3: Opera tions 15 By default, two passwor ds are required to acces s the Avo cent Emerge ECMS2000U Exten der via the Receiver (User Access Node). One password controls access to the Receiver, the other password controls access to the Transmitter (Computer Access Node). In both cases, the default passw ord is “passwor d”. For informat i[...]

16 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide 6. Pr ess Enter to display the serial menu. The Ap pliance Selection Menu will be displayed. Figure 3.2: Appliance S election Menu 7. Select Receiver or T ransmitter. Y ou will be prompted to enter a password. 8. T yp e th e pas swo rd an d pre ss Enter . NOTE: If there is no T ransmitte[...]

Chap ter 3: Opera tions 17 T o configure ne twork settings for the T ransmitter: 1. Activate the serial menu as described in Accessing the serial menu on page 14 . 2. Choose optio n 2 to access the Transmitter menu. If the password option is enabled, you will be prompted fo r a password. See Authentication on page 24 . 3. T yp e th e pas swo rd an [...]

18 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide 5. Choo se T ransmitter Network C onfig . The T ransmitter Network Con figuration Menu will appear . Figur e 3.5: T ransmitt er Network Configura tion Menu 6. Choo se T ran smi tter IP Ad dress . 7. T ype a valid IP addres s. Press Enter to return to the Transmitter Network Configuration[...]

Chap ter 3: Opera tions 19 17. T ype the pas sword and p res s Enter . The Receiver Main Menu will appear . Figure 3.6: Receiver Main Menu 18. Choose Network Configuratio n . The Network C onfiguration Menu will appear . Figure 3.7: Network Configuration Menu[...]

20 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide 19. Choose T r ansmitter I P Config . The Transmitter IP Config menu will appear . The old T ransmi tter IP address is displayed beside menu opt ion 1. Figure 3.8: T ransmitter Config uration Menu on the Receiver 20. Choose T ransmi tter IP Add r ess . T ype the new IP address for the T [...]

Chap ter 3: Opera tions 21 3. T yp e th e pas swo rd an d pre ss Enter . The Receiver Main Menu will appear . Figure 3.9: Receiver Main Menu 4. Choo se Netw ork Configu ra tio n . The Net work Config uration Menu will appear . Figur e 3. 10: Ne two rk C onfi gura tio n Me nu[...]

22 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide 5. Choo se Receiver Network Config. The R eceiver Network Configuration Men u will appear . The current n etwork settings are visible here. Figure 3.1 1: Receive r Network Configuration Menu NOTE: The Reset option in the Receiver Network Configuration Menu applies only t o network settin[...]

Chap ter 3: Opera tions 23 Detecting a T ransmitter IP Address In the event that yo u forget the IP address of a T r ansmitter, you can use the serial menu to detect the IP address of a T ransmitter that is connected to the Receiver. T o detect t he IP add ress of a connect ed T ransmit ter: 1. Power down the do wn the remote computer to wh ich the[...]

24 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide 4. Choo se T ransmi tter IP Conf ig . Th e T ran smitter IP Config menu will ap pear . The old T ransmi tter IP address is displayed beside menu opt ion 1 . Figure 3.14: T ransmi tter IP Configuration Menu on the Receiver 5. Choo se De tect T ransmitter Ad d r ess . The following message[...]

Chap ter 3: Opera tions 25 4. Choo se Security C onfiguratio n . The Securi ty Configuratio n Menu will appear . Figur e 3.15: The Receiver Sec urity Configura tion Menu T o disable or enab le the Recei ver password: 1. Choo se Cons ole Pas swor d on th e Security C onfiguration Menu and press Enter . I f a password had been enab led, this action w[...]

26 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide If you lose your Receiver password: If you lose your Receiv er password, you can reset the system to the defau lt password with the help of Avocent Technical Supp ort. 1. Activate the serial menu as described in Accessing the s erial menu on pag e 14 . 2. Choose option 1 to access the Re[...]

Chap ter 3: Opera tions 27 4. Choo se Security C onfiguratio n . The Securi ty Configuratio n Menu will appear . Figure 3.17: T ransmitter Security Configur ation Menu T o disable or enab le the T ransm itter password: 1. Choo se Cons ole Pas swor d on th e Security C onfiguration Menu and press Enter . I f a password has been enabled, this action [...]

28 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide If you lose your T ransm itter password: If you lose your Transmitter pas sword, you can reset the system to the default password with th e help of Avocen t Technical Support. 1. Activate the serial menu as d escribed in Accessing the serial menu on page 14 . 2. Choose option 2 to access[...]

Chap ter 3: Opera tions 29 5. Choo se Firmware Manag ement. Th e Firmware Management Menu will appear . Figure 3.18: T ransmitter Firmware Managemen t Menu 6. Choo se Trans mitter Flash Upg rade V ia XMODEM. 7. Specify the location of the upg rade file and initiate the file transfer . 8. When the transfer has completed , a message wi ll display sta[...]

30 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide 5. Choo se Firmware Manag ement. Th e Firmwar e Manageme nt Menu will appear . Figure 3.19: T ransmitter Firmware Managemen t Menu 6. Choo se T r ansmitter Flash Upgr ade V ia HTTP . Y ou will be prompted to enter the URL for the upgrade file. 7. Enter the URL for the upgrade file using [...]

Chap ter 3: Opera tions 31 5. Choo se Firmware Manag ement. Th e Firmware Management Menu will appear . Figure 3.20: Receiver Firmware Management M enu 6. Choo se Receiver Flash Upgrade V ia XMODEM. The conn ection to the T ransmitter will be dropped. 7. Specify the location of the upg rade file and initiate the file transfer . 8. When the transfer[...]

32 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide 5. Choo se Firmware Manag ement. Th e Firmware Management Menu will appear . Figure 3.21: Receiver Firmware Management M enu 6. Choo se Receiver Flash Upgrade V ia HTTP . Y ou will be prompted to enter the URL for the upgrade file. 7. Enter the URL for the upgrade file using the followin[...]

Chap ter 3: Opera tions 33 Restoring Factory Default Settings The serial menu enables you to easily restore the factory default settings of both the Receiv er and the T ransm itter. To view a full list of the factory default setting s, see Fa ctory Default Settin gs on page 46 . NOTE: Restoring fact ory default settings w ill also reset network set[...]

34 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide 4. Choo se Reset Appliance . The Reset Appliance M enu will ap pear . Figure 3.22: Receiver Reset Appliance Menu 5. Choo se Receiver Reset to initiate the r eset. A message w ill be displayed o n the serial menu th at states “Resetting appliance...”. During reset the connection to th[...]

Chap ter 3: Opera tions 35 4. Choo se Applia nce Information. The Appliance Inf ormation Menu will appear . Figur e 3.23: Appliance Inf ormation Menu 5. Choo se Receiver Appliance Informatio n . The Receiver Appliance Information Menu will appear . The Receiver Appliance In formation Menu screen contains the followi ng information: R eceiver name; [...]

36 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide 5. Choo se T ransmi tter Appli an ce Info rmation . The Transmitter Appliance Information Menu will appear . The T ransmitter Appliance Information Menu screen contains the following informatio n: T ransmi tter name; EID num ber; release versi on; applica tion; boot and FPGA firmware ver[...]

Chap ter 3: Opera tions 37 5. Choo se Ta r g e t V i d e o . The T arget V ideo Menu will display . Figure 3.26: T ransmi tter T arget Video Menu 6. T o toggle between DVI or VGA, choose menu item 1. T arget V ideo - DVI/VGA. 7. The updated setting will b e displayed beside 1. T arget V ideo - DVI/VGA. 8. T o save yo ur changes and ex it the menu, [...]

38 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide 5. Choo se Session Retr y . The Session Retry Menu will appear . Figure 3.27: Session Re try Menu T o change t he retry setting s: 1. Access the Session Retry Menu via the serial menu as described abo ve. 2. T o change the time interval b etween retry attempts, choose Session Retr y T im[...]

Chap ter 3: Opera tions 39 4. Choo se Console Settings . The Console Settings Menu will appear . The current audio performance setting is d isplayed besi de menu item 2. A udio Performan ce. Figure 3.28: T ransmi tter Console Settings Menu 5. Choo se Au dio P er form ance . The Audio Performance Menu will ap pear .This menu shows you the audio sett[...]

40 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide T o change the audio perfor mance setting for the Receiver: 1. Activate the serial menu as d escribed in Accessing the serial menu on page 14 . 2. Choose optio n 1 to access the Receiver menu. If the password option is enabled, you will b e prompted fo r a password. See Authentication on[...]

41 Appendices Appendix A: T e chnical S pecifications During th e course of th is product’s l ifetime, modificat ions might be m ade to its hardwa re or firmware that could ca use these speci fications to change without notice. T able A.1: User Access Nod e Product Specifications Network Ethernet S tandard Ethernet II IP Port Usage Port 16384 - V[...]

42 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide Dimensions H x W x D 26.5 x 210 x 130 mm (1.04 x 8.27 x 5.12 i n) Weight 0.7 Kg (1.54 lb) without packaging, cables, power supply and literature Environmental Heat Dissipation 22 W/H Power Consum ption 20 W ( including power supplied to USB ports) AC-input power 100-240 V A C AC-input cu[...]

Appe ndices 43 Video Resolution 640 x 350 @ 85 Hz 640 x 480 @ 60 Hz 640 x 480 @ 72 Hz 640 x 480 @ 75 Hz 640 x 480 @ 85 Hz 720 x 400 @ 70 Hz 720 x 400 @ 85 Hz 800 x 600 @ 60 Hz 800 x 600 @ 72 Hz 800 x 600 @ 75 Hz 800 x 600 @ 85 Hz 1024 x 768 @ 60 Hz 1024 x 768 @ 70 Hz 1024 x 768 @ 75 Hz 1024 x 768 @ 85 Hz 1 152 x 864 @ 75 Hz 1280 x 960 @ 60 Hz 1280 [...]

44 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide T able A.2: Computer Access Node Product Specifications Network Ethernet S tandard Ethernet II Extens ion Port s Number 1 Connectors RJ-45 Console Por ts Number USB: 2; DVI-I video: 1; audio microphone: 1; audio line out: 1 Ty p e USB Ty pe A, DVI-I video Connectors USB, male; DVI-I, mal[...]

Appe ndices 45 Supported Hardware Video Resolution CRT 1280 x 1024 @ 60 Hz LCD 1280 x 1024 @ 60 Hz Video S tandard DDC version 2B Color Depth 24 Bit Audio S tandard PC99 Audio Sampling 44.1 kHz over a single channel at a resolution of 16 bits T arget Sync Types (Analog input only) Separate horizontal and vertical Safety and EMC Approvals and Markin[...]

46 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide Appendix B: Factory D efault Settings T able B.1: A v ocent Emerge ECMS2000U Extender User Access Node Name RX_<MA C address> IP Address 192.168.13.1 Def aul t Gate way 0.0.0.0 Netmask 255.255.255.0 OSD Hotkey Sequence PRINT SCREEN OSD Inact ivity T imer 00 hours 10 minutes OSD Ina[...]

Appe ndices 47 Appendix C: T echnical Support Our Technical Support staff is ready to as sist you with any installation o r operating issues you encounter with your Avocent produc t. If an issue should develop, fol low the steps below for the fastest possibl e service. T o reso lve an issu e: 1. Check the pertinent s ection of this manual to see if[...]

48 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide Appendix D: T roubleshooting No power status light on User Access Node • V erif y that the power supply is plugged in correctly . • Ensure that the power cable fr om the A vocent-s uppli ed power supply is securely plugged in to the User Access Node. No video on monitor attached to U[...]

Appe ndices 49 • If the Computer Acces s Node has been power cycled (by unplugging the USB cables), ensure that all other cables are dis connected before recon necting the Computer Access No de. Ensure that you connect the USB cables f irst. No mouse or keyboard operation from peripheral s attached to User Access Node • Ensure that the mou se a[...]

50 Avoc ent Emerge ECM S2000U Extende r Installer/Use r Guide • Ensure that the video cable from the monitor is secu rely plugged in to the cor rect connector on the User Access Node. • Check th e video quali ty using a dif ferent monitor . Connection t o remote computer is lost • V erify that th e network cable is securely connect ed to the [...]

Emerge TM E CMS2000U Digital W orkstation Extender Installer/User Guide Y S OL YS Solutions Co., Ltd. YS Solutions Co.,Ltd. Tel:+81-3-5212-3521 Fax:+81-3-5212-3524 Kouji-machi Tsuruya Hachiman Blug.6F, 2-4,Koujimachi, Chiyoda-ku, Tokyo 102-0083 Japan TOKYO Tel:+81-6-4806-7088 Fax:+81-6-6300-0122 Nishi-Nakajima Shin-Osaka Blug.611, 5-10-5,NIshi-Naka[...]