Axis Communications 241Q manual

AXIS 241Q/241S Video Server User’s Manual[...]

About Thi s Document This manual is intended fo r administrators and users of the AXIS 241Q/241S, with firmware release 4.47. The manual includes ins tructions for using an d managing the Vid eo Server on your network. Prev ious experience of networking will be of use when installing and using this pro duct. Some knowledge of UNIX or Linux-based sy[...]

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4 AXIS 241Q/241S Product description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Switches & connectors . . . . . . . . . . . . . . . [...]

5 AXIS 241Q/241S System options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 8 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Date & time . . . . . . . . . . . . . . . . . . [...]

6 AXIS 241Q/241S - Product descr iption Product description This manual covers the fo llowing Axis video servers: • AXIS 24 1Q: 4-port video server (and blade version) • AXIS 24 1S: 1-port video server (and blade version) The Axis video server is full y featured for security surve illance and remote monitoring needs. It is based on the AX IS AR[...]

7 AXIS 241Q/241S - Product description AXIS 241Q The AXIS 241Q provides four BNC inputs for connecting analog video devices. AXIS 241S The AXIS 241S provides one BNC input fo r connecting an analog video device. LED indicators After completion of the startu p and self-test routines, the multi-colored LED indicators signal the following conditions: [...]

8 AXIS 241Q/241S - Product descr iption Switches & connectors DIP switch (AXIS 241Q) - A corresponding line termin atio n switch is supplied for each video input. All units are ship ped with line termination enable d for each video input, that is, with the DIP switch set in the down position. DIP switch (AXIS 241S) - Upon delivery the dip switc[...]

9 AXIS 241Q/241S - Product description I/O terminal connector - The I/O terminal connector provide s the physical interface to four digital transistor outputs, four digita l inputs and an RS-485 interface. See Unit connectors , on page 49 for more information. Note: The I/O terminal connector also provides an auxiliary connection point for DC power[...]

10 AXIS 241Q/241S - Using AXIS 241Q/241S Using AXIS 241Q/241S The AXIS 241Q/241S can be used with most st andard operating syst ems and web browsers. The recommended browser is Internet Explorer with Microsoft Window s, and Firefox with other operating systems. See also the Technical specifications , on page 58 . Note: For information on installing[...]

11 AXIS 241Q/241S - Using AXIS 241Q/241S Notes: • To view streaming video in Microsoft Intern et Explorer, set your web browser to allow the installation of AXIS Med ia Control (AMC ) on your computer. AM C also provides an MPEG-4 decoder for viewing MPEG-4 video stream s. This decoder is in stalled the first time an MPEG-4 video stream is access[...]

12 AXIS 241Q/241S - Using AXIS 241Q/241S The AMC viewer toolbar (AXIS Media Control) is available only with Microsoft Internet Explorer and displays the following buttons: The Play/Stop buttons start and stop the media stream. The Snapsh ot button saves a snapshot of the vi deo image. The Snapshot function and the target directory for saving snap s[...]

13 AXIS 241Q/241S - Video streams Video streams The AXIS 241Q/241S provides several video stre am formats. The type you want to use depends on your requirements and the properties of your network. The Live View page in AXIS 241Q/241S pr ovides access to Motion JPEG and MPEG-4 video streams, and to single JPEG images. Ot her applications and clients[...]

14 AXIS 241Q/241S - Video stre ams MPEG-4 protocols and communication methods To deliver live streaming video over IP netw orks, vario us combinations of transport protocols and broadcast methods are employed. • RTP (Real-Time Transport Protocol) is a protocol that allows programs to manage the real-time transmission of multime dia data, via unic[...]

15 AXIS 241Q/241S - Video streams RTP+RTSP This method (actually RTP over UDP and RTSP ove r TCP) should be your first consideration for live video, especially when it is important to always have an up-to-date video stream, even if some images get dropped. This can be configured as multicast or unicast. Multicasting provides the most effic ient usa[...]

16 AXIS 241Q/241S - Video stre ams Other MPEG-4 clients Although it may be possible to use other clie nts to view the MPEG-4 stream, it is not guaranteed that it will work in all cases. For some other clients, for example, QuickTime™ the Video Object Type must be set to Simple . It may also be necessary to adjust the advanced MPEG-4 settings. To [...]

17 AXIS 241Q/241S - Configurin g the video server Configuring the video server This section describes how to configure th e Axis video server and is intended for administrators , who have unrestri cted acce ss to all the Setup tools The Axis video server is configured from the Se tup link, in a standard web browser. For more information on su pport[...]

18 AXIS 241Q/241S - Video & image settin gs Video & image settings You can configure the video and image setting s from the following page. For details of each setting, please refer to the online help available from each page. Image settings Image Appearance Modify the Im age Appearance to optimize the video images according to your require[...]

19 AXIS 241Q/241S - Video & image settings online help . The color of the text may be set to white or black, while background color may be set to white, black, transparent or se mitransparent. The positio n of the text is set either to the top or the bottom of the image. Video Stream The Maximum video stream time can be set as Unlimited , or se[...]

20 AXIS 241Q/241S - Video & image settin gs MJPEG settings Sometimes the image size is large due to lo w light or complex scenery. Adjusting the maximum frame size helps to control the ba ndwidth and storage used by the MJPEG video stream in these situations. Defining the fram e size as Unlimited provides consistently good image quality at the [...]

21 AXIS 241Q/241S - Video & image settings Overlay/Mask settings Overlay/Mask type allows you to place an overlay, or up to three privacy masks over the video image: • Upload and place an image as an overlay (as extra information in the video image). • Place up to thre e configurable pri - vacy masks to conceal different areas of the video [...]

22 AXIS 241Q/241S - Video & image settin gs 1. Select an uploaded image from the Use image drop-down list. 2. Place the image at the required locati on by entering the x and y co ordinates. 3. Click Save. Note: The x and y coordinates, and the width and height of the overlay/mask are relati ve to the maximum avail- able resolution of the produc[...]

23 AXIS 241Q/241S - Live View Config Live View Config Layout The Live View Layout page enables you to define the lay out of the Live View page. The layout can be set in three ways: • Use Axis look - the layout is unchanged. • Use custom settings - to modify the defa ult page with your own colors, and images, click the Configure button. • Own [...]

24 AXIS 241Q/241S - Live View Config Customizing the default page The appearance of the default Axis video server Live View page can be customized to suit your own requirements, or you can upload and use your own home page. To upload your own file s, click the Upload/ Remove button and see the description below. Upload Own Web Files Your own web fi[...]

25 AXIS 241Q/241S - Live View Config Default Video Format Select the default video format to use on th e Live View page. Check the box against Show video format selection to view the drop-down list on the Live View page. Here you can temporarily change the format. Default Viewer Select from the drop-down list th e viewer you wish to use f o r your [...]

26 AXIS 241Q/241S - Live View Config 6. Enter the cgi link: http://192.168.0.125/axis-cgi/com/ptz.c gi?camera=1&continuouspantiltmove=0,0 These links appear in the we b interface and can be used to control the PTZ camera For more information on VAPIX®, Axis Commu nications’ powerful API, see the Developer pages at the Axis web site www.axis.[...]

27 AXIS 241Q/241S - Event configuration Event configuration This section describes how to configure AXIS 241Q/241S for alarm handling. Various actions can be configured to run wh en certain types of events occur. Event Servers Event Servers are used for receiving uploaded image files and/or notification messages. To set up an Event Server for your [...]

28 AXIS 241Q/241S - Event configuration Triggered Event A triggered event could be activated by: • a push button connected to an input port on the video server • a manual action such as clicking the trigger button in the web interface • a lost signal from a video source • detected movement in a config ured motion detection window • on res[...]

29 AXIS 241Q/241S - Event configuration Pre-trigger and post-trigger buffers This function is very useful when checking to see what happened immediately before and after a trigger, for example, two minutes be fore and after a door was opened. Check the box Upload images under Event Types > Add Tri ggered... > When triggered... to view the ava[...]

30 AXIS 241Q/241S - Event configuration Camera tampering The camera tampering application genera tes an alarm whenever the camera is repositioned, or when the lens is covered, sprayed, or severely defocused. You must create an event, (see Ho w to se t up a trigger ed event , on page 28, for the camera to send an alarm. Motion detection In the Motio[...]

31 AXIS 241Q/241S - Event configuration How to configure Motion Detection 1. Click Motion Detection in the Event C onfig menu. 2. a) With AMC: Check the radio button Configure Include Windows or Configure Exclu de Windows and click New . b) Without AMC: Click Ad d W i n d o w and check the Include to Exclude button. 3. Enter a descriptive na me for[...]

32 AXIS 241Q/241S - Event configuration Examples: • Avoid triggering on small objects in the image by selecting a high size level. • To trigger motion detection as long as ther e is activity in the area, select a h igh history level. • To only detect flashing light, low sensitivity can be selected. In other cases, a high sensitivity level is [...]

33 AXIS 241Q/241S - Pan Tilt Zoom Pan Tilt Zoom Installing PTZ devices AXIS 241Q/241S supports several Pan Tilt Zoom (PTZ) devices. Plea se see www.axis.com for a complete list of supported devices, an d to obtain the correct driver. Follow the instructions below to install a PTZ device: 1. Using an appropriate cable, connect the device to yo ur se[...]

34 AXIS 241Q/241S - Pan Tilt Z oom PTZ configuration Once PTZ has been instal led for the AXIS 241Q/241S PTZ Configuration now appears in the menu to the left. Preset positions A preset position is a pre-defined camera vi ew than can be used to quickly move the camera to a specific location. From P reset Position Setup , use the Pan, Tilt and Zoom [...]

35 AXIS 241Q/241S - Pan Tilt Zoom The controls shown depend on the model of the PTZ device. The most common controls are: • the Pan bar - moves the ca mera to the ri ght and left • the Tilt bar - tips the camera up and down • the Zoom bar - zooms the view in and out. Note that this is only available if the camera is fitted with a zoom le ns ?[...]

36 AXIS 241Q/241S - Pan Tilt Z oom Using CGI links to cont rol PTZ devices User-defined CGI links on the Live View page can be used to issue HTTP API requests, such as PTZ commands. These links are configured in the Live View Layout settings, see page 11 . PTZ control modes The PTZ device can also be controlled using click-in-i mage movement, which[...]

37 AXIS 241Q/241S - Pan Tilt Zoom Advanced Device Settings - The device settings window is fo r driver specific settings, so the appearance of this window can vary depending on the driver in stalled. Options that can be configured include: Driver Specific Settings, Mechanical Limits for Moving Video Source, Light Control, and Extended Driver Specif[...]

38 AXIS 241Q/241S - System options System options Security Users User access control is enabled by default, wh en the administrator sets th e root password on first a ccess. New u sers are authorized w ith user names and passwo rds, or the administrato r can choose to allow anonymous viewer login to the Live View page as described below: User list [...]

39 AXIS 241Q/241S - System options Notes: • If the referrals feature is enabled and you wish to also a llow normal access to the Live View page, the product's own IP ad dress or ho st name must be added to the list of allowed referrers. • Restricting referrers has no effect on an MPEG-4 video stream. To restrict an MPEG -4 stream, IP addre[...]

40 AXIS 241Q/241S - System options The AXIS network video device presents its cert ificate to the network switch, which in turn forwards this to the RADIUS serv er. The RADIUS server validates or rejects the certificate and responds to the switch, and sends its own certificate to the client for validation. The switch then allows or denies network a[...]

41 AXIS 241Q/241S - System options There are many commercial CAs that charge for their services. Institutions and governments may have their own CA, an d there are free CAs available. Date & time Current server t ime - displays the current da te and time (24h clock). The time can be displayed in 12h clock format in overlay images. New server ti[...]

42 AXIS 241Q/241S - System options Services Enable ARP/Ping setting of IP address - The IP address ca n be set usi ng the AR P/Ping method, which associates the un it's MAC address with an IP address. Check this box to enable the service. Leave disabled to preven t unintentional resetting of the IP address. Notes: • The ARP/Ping service is a[...]

43 AXIS 241Q/241S - System options Link-Local IPv4 Address This is enabled by default and assigns the AXIS 241Q/241S an additional IP address for use with UPnP™. AXIS 241Q/241S can have both a Link-Local IP and a static or DHCP-supplied IP address at the same ti me - these will not affect each other. HTTP The default HTTP port number (80) can be [...]

44 AXIS 241Q/241S - System options QoS (Quality of service) Quality of Service (QoS) provides the means to guarantee a certain level of a specified resource to selected traffic on a network. Qu ality can be defined as a maintained level of bandwidth, low latency, and no packet losses . The main benefits of a QoS-aware network are: • The ability t[...]

45 AXIS 241Q/241S - System options SNMP The Simple Network Management Protocol (SNMP) allows the remote management of network devices. Select the ve rsion of SNMP to use, depend ing on the level of security required, by checking the appropriate bo x. The three levels of security are: • SNMP V1 - includes no security • SNMP V2c - uses very simpl[...]

46 AXIS 241Q/241S - System options RS485 - The COM ports on the AXIS 241Q/241S supports several operational modes listed on this page. For more information, please see COM ports RS-232 and RS-485, on pag e 51 . Maintenance • Restart - The unit is restarted without changing any of the settings. Use this method if the unit is not behaving as expect[...]

47 AXIS 241Q/241S - System options System Log - Provides information about system events. Access Log - The Access Log may be used for various purposes: • Security - Tracking all access to your th e camera. The access log lists the IP addresses, users and netw orking protocols used to access the camera. • Simple web attraction track er . • Sys[...]

48 AXIS 241Q/241S - System options Resetting to the factory default settings To reset the AXIS 241Q/241S to the original de fault settings, go to the System Options > Maintenance web page (described in Maintenance , on page 46 ) or use the control button on the Axis video server, as described below: Using the Control B utton Follow the instructi[...]

49 AXIS 241Q/241S - Unit connectors Unit connectors The following connectors are described in this section: • The D-Sub connector , on page 49 • The I/O terminal connector , on page 50 • COM ports RS-232 and RS-485 , on page 5 1 • Y/C to BNC cable , on page 52 The D-Sub connector The Axis video server provides one 9-pin D-Sub connector, pro[...]

50 AXIS 241Q/241S - Unit connectors The I/O terminal connector This section describes the pi nout and interface support provi ded by the 12-pin I/O terminal connector, which includes: • 4 digital transistor outputs • 4 digital inputs • an RS-485 interface • auxiliary power and GND The terminal connector is used in applications for motion de[...]

51 AXIS 241Q/241S - Unit connectors Schematic diagram - I/O terminal connector COM ports RS-232 and RS-485 The COM Ports RS-232 and RS-485 su pport several operational modes: • Generic TCP/IP - enable s the video server to rece ive status/data and send c om - mands via TCP/IP • Generic HTTP - enables the video server to receive status/data and [...]

52 AXIS 241Q/241S - Unit connectors Y/C to BNC cable AXIS 24 1Q/24 1S supports conversion from Y/C (S-video) to composite video using an Y/C to BNC cable. The cable is available as an accessory - see the Axis Web site at: www.axis.com. Follow these instructions to connect the Y/ C to BNC cable: 1. Connect the BNC conne ctor mark ed IN to the Video [...]

53 AXIS 241Q/241S - Troubleshooting Troubleshooting Checking the firmware Firmware is software th at determines the fu nctionality of the Axis video server. One of your first actions when troubleshooting a problem should be to check the currently installed version. The latest version may cont ain a correction that fixes your particular problem. The[...]

54 AXIS 241Q/241S - Troubleshooting Emergency recovery procedure If power or the network connection to the Axis video server is lost during the upgrade, the process will fail and the unit will become unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial number i s found on the un[...]

55 AXIS 241Q/241S - Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Using ARP/Ping The IP address must be set within two minute s after power has been applied to the video server. Restart the server and try again. Ensure also the ping leng th is set to 408. (See the Axis video server Installation Guide[...]

56 AXIS 241Q/241S - Troubleshooting No images displayed in the Web interface Proble m with AMC ( Internet Explorer only ) To enable the updating of images in Microsof t Internet Explorer, set your browser to allow ActiveX controls. Also, make sure that AXI S Media Control (AMC) component is installed on your workstation. Installation of a dditional[...]

57 AXIS 241Q/241S - Troubleshooting For additional assistance, plea se contact your reseller or ch eck the product’s support pages on the Axis website at www.axis.c om/techsup Poor rendering of MPEG-4 images. Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. If text overlays are blurred, or if there are other rendering proble[...]

58 AXIS 241Q/241S - Technical specifications Technical specifications Item Specification Models • AXIS 241Q*: 4 video channels • AXIS 241S*: 1 video chann el * Also available as Blade vers io ns for Axis Video Rack Solution Video compression • MPEG-4 Part 2 (ISO/IEC 14496-2) • Motion JPEG Resolutions • 4CIF, 2CIF Expanded, 2 CIF, CIF, QCI[...]

59 AXIS 241Q/241S - Technical specifica tions Supported protocols • IPv4/v6, HTTP, HTTPS, QoS layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3 (MIB-II), DNS, DynDNS, NT P, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS, etc. • SSL/TLS* *This product includes software developed by the Open SSL Project for use in the Open SSL To[...]

60 AXIS 241Q/241S - Technical specifications Approvals • EN 55022 Class B • EN 61000-3-2 • EN 61000-3-3 • EN 55024 • FCC Part 15 Subpart B Class B • ICES-003 Class B • VCCI Class B • C-tick AS/NZS CISPR 22 • EN 60950 • Power supply: EN 60950, UL, cUL Dimensions (HxWxD) • 42 x 140 x 155 mm (1.7” x 5.5” x 6.1”) Weight • [...]

61 AXIS 241Q/241S - Technical specifica tions General performance co nsiderations When setting up your system, it is importa nt to consider how various settings and situations will affect performa nce. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some will a ffect both. If the load on th[...]

62 AXIS 241Q/241S - Technical specifications Frame rates - Motion JPEG The following test results show the frame ra tes in frames/second (fps) for Motion JPEG streams from the AXIS 241Q/241S, using a co mpression level of 50%. Note that these values are guidelines only - actual values may vary. Frame rates - MPEG-4 The following test results show t[...]

63 AXIS 241Q/241S - Technical specifica tions Bandwidth As there are many factors affecting bandwidth, it is very difficult to predict the required amounts. The settings that affect bandwidth are: • the image resolution • the image compression •t h e f r a m e r a t e • the MPEG-4 object type • the MPEG-4 GO V structure • the analog cam[...]

64 AXIS 241Q/241S - Glossary Glossary Active Speaker - a speake r with a built-in powe r amplifier. ActiveX - ActiveX is a standard that enables software components to interact with one another in a networked environme nt, regardless of the language(s) used to create them. Web browsers may come into contact with ActiveX controls, ActiveX documents,[...]

65 AXIS 241Q/241S - Glossary CCTV video came ra - A traditional CCTV video camera is an analog camera, available in both monochrome (black and white) and color. Cameras can be set in fixed positions or pl aced on "Pan/T ilt/Zoom" devices, which allow the camera to be maneuvered. Using a zoo m lens provides a closer view of the object bein[...]

66 AXIS 241Q/241S - Glossary Ethernet - Ethernet is the most widely installed local area network technology. An Ethernet LAN typically uses spec ial grades of twisted pair wires. The most commonly installed Ethe rnet systems are 10BASE-T and 100BASE-T10, which provide transmission speeds up to 10 Mbps and 100 Mbps respectively. ETRAX (Ethernet Toke[...]

67 AXIS 241Q/241S - Glossary Image compression - Image compression minimizes the file size (in bytes) of an image. Two of the most common compressed image formats are JPEG an d GIF. See also MPEG and Motion JPEG . Interlacing - Interlaced video is video ca ptured at 50 pictures (k nown as fields) per second, of whic h every 2 consecutive fields (at[...]

68 AXIS 241Q/241S - Glossary Motion JPEG - Motion JPEG is a simple compression/decompression technique for netwo rk video. Latency is low and image quality is guaranteed, regardless of movement or complexity of the image. Image quality is controlled by adjusting the compression level, which in turn p rovides control over the file size, and thereby [...]

69 AXIS 241Q/241S - Glossary WAN (Wide Area Network) as a large single LAN (Local A rea Ne twork). This kind of interconnection is known as a virtual private network (VPN). Pre/post alarm images - The images from immediately before and after an alarm. These images are stored in a buffer for later retrieval. Progressive scan - Progressive scan, as o[...]

70 AXIS 241Q/241S - Glossary computers. A computer running a server program is also freq uently referred to as a server. In practice, t he server may contain any number of server and client program s. A web serv er is the computer program that supplies the requested HTML pages or files to the client (web browser). SMTP (Simple Mail Transfer Protoco[...]

71 AXIS 241Q/241S - Glossary Video camera - See Network camera and CCTV video camera . Video decoder - A network video decoder converts digital vide o streams back into analog signals, which can then be displayed on standard TV sets, analog monitors and video switches. Video encoder (video serve r) - A video encoder/server digitizes analog video si[...]

72 AXIS 243SA - Index Index A Access Log 47 Action buttons 25 Active/Inactive 11, 26 Administrators 17, 38 Advanced TCP/IP settings 42 Alarm 27, 30, 50 Allowed IP addre sses 38 AMC Viewer Toolbar 12 Anonymous viewers 38 ARP/Ping 42 AXIS Internet Dynamic DNS Service 42 AXIS Media Contro l (AMC) 14 B Backup 46 Bandwidth 13, 63 Basic TCP/IP settin gs [...]

73 AXIS 243SA - Index Enable ARP/Ping 42 Event configuration 27 Event servers 27 Event types 27 External video 26 F Factory default settings 48 Frame rates 19, 20, 62 FTP server 27 G Generic HTTP 51 Generic TCP/IP 51 H Host name 42 HTML examples 26 HTTP API 36 HTTP API requests 25 HTTP port number 43 HTTP server 27 HTTPS 39 I I/O Ports 45 I/O termi[...]

74 AXIS 243SA - Index MPEG-4 settings 45 Multicasting 14 N Network settings 41 Network traffic 43 O Operators 38 Output buttons 11, 26 Overlays 18 Own home page 24 Own web files 24 P Pan/Tilt/Zoom 34, 51 Pinout - I/O connectors 50 Port status 32 Ports & Devices 45 Post-trigger buffer 29 Pre-trigger buffer 29 PTZ commands 25, 36 PTZ control queu[...]

75 AXIS 243SA - Index Sequence mode 11 Services 41 SMTP settings 44 Snapshot 11 SOCKS server 43 Specifications 58 Streaming MPEG-4 14 Support 46 S-Video 52 System options 38 T TCP server 27 TCP/IP settings 41 Transistor output 50 Trigger butto ns 11 Triggered event 27 Troubleshooting 53 U UDP 14 Upgrade Server 46 UPnP 45 User Defined Links 25 Users[...]