Axis Communications M3027-PVE manual

AXIS M30 27-PVE Fixed Dome Network Camera User Manual[...]

About this Document This manual is intended for administrators and users of the AXIS M3027–PVE Fixed Dome Network Camera, and is applicable to rmware 5.7 0 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or [...]

Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. Battery Low battery power affects the operation of the RTC, causing it to reset at every power-up. When the battery needs rep[...]

AXIS M3027-PVE Fixed Dome Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS M3027-PVE Fixed Dome Network Camera T able of Contents Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 59 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS M3027-PVE Fixed Dome Network Camera Hardware Overview Hardware Overview 4 1 2 3 5 3 6 7 1. Dome cover 2. Control button 3. Status LED 4. microSD card slot 5. Network cable (P oE) comes attached with the product) 6. Focus ring 7. I/O connector Connectors and Buttons For technical specications, see page 62 . Network Connector RJ45 Ethernet co[...]

AXIS M3027-PVE Fixed Dome Network Camera Hardware Overview NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specic use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For[...]

AXIS M3027-PVE Fixed Dome Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® • Chrome TM or Firefox [...]

AXIS M3027-PVE Fixed Dome Network Camera Access the Product Set the Root P assword To access the Axis product, you must set the password for the default administrator user root . This is done in the Congure Root P assword dialog, which opens when the product is accessed for the rst time. To prevent network eavesdropping, the root password can[...]

AXIS M3027-PVE Fixed Dome Network Camera Access the Product The Live View P age The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently , some of the examples and functions featured here may differ from those displayed in your own Live View page. The follo[...]

AXIS M3027-PVE Fixed Dome Network Camera Access the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only . See AXIS Media Control (AMC) on page 12 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media[...]

AXIS M3027-PVE Fixed Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. O[...]

AXIS M3027-PVE Fixed Dome Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Cont[...]

AXIS M3027-PVE Fixed Dome Network Camera Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 14[...]

AXIS M3027-PVE Fixed Dome Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. T o open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have restr[...]

AXIS M3027-PVE Fixed Dome Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 16 . • Stream proles. See page 20 . • Camera settings. See page 2 1 . • View areas. See page 19 • Overlay image. See page 23 . • Privacy mask. See page 25 . Set Up Video Streams[...]

AXIS M3027-PVE Fixed Dome Network Camera Video Overview This is an overview of the entire area under surveillence. Dene the settings for this view from Setup > Video > Video Stream . See Set Up Video Streams on page 16 . P anorama This offers a 180 degree view . Dene the settings for this view from Setup > Video > Video Stream >[...]

AXIS M3027-PVE Fixed Dome Network Camera Video Quad View A quad view is four views on a single screen where each image takes up a quarter of the display area. To dene the settings for this view go to Setup > Video > Video Stream > Quad View . See Set Up Video Streams on page 16 . 18[...]

AXIS M3027-PVE Fixed Dome Network Camera Video View areas A view area is a cropped part of the full view . It is treated as a video source in Live View and has its own video stream and PTZ settings. See PTZ (P an Tilt Zoom) on page 28 . T o set up a view area go to Video > View Areas . Here you can dene the name and resolution for a view area[...]

AXIS M3027-PVE Fixed Dome Network Camera Video • Double P anorama • Quad View H.264 H.264, also known as MPEG-4 P art 1 0/A VC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image where[...]

AXIS M3027-PVE Fixed Dome Network Camera Video For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its purpose. If required, the predened stream proles can be modied and new customized stream proles can be created. To create a new prole or modify an existing pro?[...]

AXIS M3027-PVE Fixed Dome Network Camera Video Exposure zones - This setting determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirements, select a predened area. Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in t[...]

AXIS M3027-PVE Fixed Dome Network Camera Video To dene the video stream settings for each view area click on the respective view area from Setup > Video > Video Stream . See page 16 . Y ou can select a view area that you have set up from the Source drop-down list in the Live View page. Use the P an , Tilt , Zoom sliders, or click on the ov[...]

AXIS M3027-PVE Fixed Dome Network Camera Video 2. Click Browse and browse to the le. 3. Click Upload . 4. The Transparency Settings page is now displayed: - To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color . Example: To make white transparent, enter FFFFFF . For more exam[...]

AXIS M3027-PVE Fixed Dome Network Camera Video To display the text “Motion detected” when motion is detected, enter #D in the Include text eld and enter “Motion detected” in the Text eld when setting up the action rule. Note To display text in multiple view areas, overlay text must be enabled in each view area. Privacy Mask A privacy [...]

AXIS M3027-PVE Fixed Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 20 . • Default Viewer for Browser . See page 26 . • Viewer Settin[...]

AXIS M3027-PVE Fixed Dome Network Camera Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address. Custom links can be used to[...]

AXIS M3027-PVE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) PTZ controls are only available for view areas. Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and tilt positions • Zoom position E[...]

AXIS M3027-PVE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) To add a guard tour: 1. Go to PTZ > Guard Tour and click Add . 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random [...]

AXIS M3027-PVE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) A user who belongs to a group (see Users on page 45 ) with a higher PTZ priority can go before other users in the queue and take control of the product. The order of priority is as follows: 1. Administrator — An administrator takes over PTZ control regardless of who is rst in queue. [...]

AXIS M3027-PVE Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severely defocused. T o send an alarm, for example an email, an action rule must be set up. To congure tampering detection: 1. Go to Detectors >[...]

AXIS M3027-PVE Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window . Set Up Mo[...]

AXIS M3027-PVE Fixed Dome Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window , and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select [...]

AXIS M3027-PVE Fixed Dome Network Camera Applications Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. For information about available applications, downloads, trials and licenses, go to www .axis.com/applications Note • Several appli[...]

AXIS M3027-PVE Fixed Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 35[...]

AXIS M3027-PVE Fixed Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an [...]

AXIS M3027-PVE Fixed Dome Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 34 . • Detectors - Day/Night Mode – T rigger the rule when the product switches between day mode[...]

AXIS M3027-PVE Fixed Dome Network Camera Events - Recurrence – Trigger the rule periodically . See Set Up Recurrences on page 40 . This can for example be used to upload an image every 5 minutes. - Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 40 . Actions Available actions include: • Day/Nig[...]

AXIS M3027-PVE Fixed Dome Network Camera Events Recipient Use with action Notes Email Send Images Send Notication Send Video Clip An email recipient can contain multiple email addresses. FTP Send Images Send Video Clip SFTP Send Images Send Video Clip Encrypted le transfer using SSH File T ransport Protocol (SFTP). SFTP is a more secure metho[...]

AXIS M3027-PVE Fixed Dome Network Camera Events 5. Enter the user ID and password for the email account. 6. Click T est to send a test email. To set up an email recipient using for example a corporate email server , follow the instructions above but select User dened as Provider . Enter the email address to appear as sender in the From eld. S[...]

AXIS M3027-PVE Fixed Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 43 . • To set up action rules, see page 36 . • To access recordings, see Find Recordings on page 4 1 . • To play recordings, see Play Reco[...]

AXIS M3027-PVE Fixed Dome Network Camera Recordings To play a recording, follow these steps: 1. Go to Recordings > List . 2. T o reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the lters. See also Find Recordings on page 4 1 . 3. Select the recording and click Play . The [...]

AXIS M3027-PVE Fixed Dome Network Camera Recordings To remove a recording, select the recording and click Remove . Continuous Recording The Axis product can be congured to continuously save video to a storage device. For information about storage devices, see Storage on page 53 . To prevent the disk from becoming full, it is recommended to con?[...]

AXIS M3027-PVE Fixed Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language [...]

AXIS M3027-PVE Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that [...]

AXIS M3027-PVE Fixed Dome Network Camera System Options HTTPS HTTPS (HyperT ext Transfer Protocol over Secure Socket Layer , or HTTP over SSL) is a web protocol providing encrypted browsing. HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by HTTPS is considered adequate fo[...]

AXIS M3027-PVE Fixed Dome Network Camera System Options Certicates Certicates are used to authenticate devices on a network. T ypical applications include encrypted web browsing (HTTPS), network protection via IEEE 802.1X and secure upload of images and notication messages for example via email. T wo types of certicates can be used with[...]

AXIS M3027-PVE Fixed Dome Network Camera System Options If using an NTP server , select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes . The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the predened formats [...]

AXIS M3027-PVE Fixed Dome Network Camera System Options Linux/Unix example arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125 Windows syntax (this may require that you run the command prompt as an administrator) arp -s <IP address> <serial number> ping -l 408 -t <IP address> Windows example (this may require tha[...]

AXIS M3027-PVE Fixed Dome Network Camera System Options Advanced T CP/IP Settings DNS Conguration DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are congured under System Options > Network > TCP/IP > Advanced . Select Obtain DNS server address via DHCP to use the DNS settings provid[...]

AXIS M3027-PVE Fixed Dome Network Camera System Options NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network trafc from the private network to the “outside”, that is, the Internet. Security on the private network (LAN)[...]

AXIS M3027-PVE Fixed Dome Network Camera System Options QoS (Quality of Service) QoS (Quality of Service) guarantees a certain level of a specied resource to selected trafc on a network. A QoS-aware network prioritizes network trafc and provides a greater network reliability by controlling the amount of bandwidth an application may use. Th[...]

AXIS M3027-PVE Fixed Dome Network Camera System Options RTP/H.264 The RTP port range and multicast settings are congured under System Options > Network > RTP . The RTP port range denes the range of ports from which the video ports are automatically selected. For multicast streams, only certain IP addresses and port numbers should be use[...]

AXIS M3027-PVE Fixed Dome Network Camera System Options 4. The card can now be removed. Format SD Card NO NO NO TICE TICE TICE Formatting the SD card will remove all data and recordings stored on the card. The Axis product can be congured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card[...]

AXIS M3027-PVE Fixed Dome Network Camera System Options To avoid lling the share, it is recommended to remove recordings continuously . Under Recording Settings , select Remove recordings older than and select the number of days or weeks. To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings[...]

AXIS M3027-PVE Fixed Dome Network Camera System Options See also Troubleshooting on page 58 . System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview . Information that can be found here includes rmware version, IP address, network and security settings, event setting[...]

AXIS M3027-PVE Fixed Dome Network Camera System Options Plain Cong Plain Cong is for advanced users with experience of Axis product conguration. Most parameters can be set and modied from this page. To open Plain Cong, go to System Options > Advanced > Plain Cong . Axis Support does not provide assistance. Reset to Factory D[...]

AXIS M3027-PVE Fixed Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular pro[...]

AXIS M3027-PVE Fixed Dome Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping [...]

AXIS M3027-PVE Fixed Dome Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the [...]

AXIS M3027-PVE Fixed Dome Network Camera Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NO NO NO TICE TICE TICE Formatting the card will remove all content, including all recordings, from the SD card. 6 1[...]

AXIS M3027-PVE Fixed Dome Network Camera T echnical Specifications T echnical Specifications Camera Image sensor 1/3.2” progressive scan RGB CMOS Lens M12 mount, Fixed iris, Megapixel resolution, IR corrected 1.27 mm, F2.0 Horizontal angle of view: 187° V ertical angle of view: 168° Day and night Automatically removable infrared-cut lter L[...]

AXIS M3027-PVE Fixed Dome Network Camera T echnical Specifications Support for AXIS Camera Application Platform enabling installation of AXIS Video Motion Detection 3, AXIS Cross Line Detection, AXIS Digital Autotracking and third-party applications, see www .axis.com/acap Event triggers Intelligent video, Edge storage events, External input Event[...]

AXIS M3027-PVE Fixed Dome Network Camera T echnical Specifications Connectors I/O Connector 4–pin terminal block 1 2 3 4 For an example diagram, see Connection Diagrams on page 64 . Function Pin Notes Specications 0 V DC (-) 1 0 V DC DC output 2 Can be used to power auxiliary equipment. Note: This pin can only be used as power out. 12 V DC Ma[...]

AXIS M3027-PVE Fixed Dome Network Camera T echnical Specifications P erformance Considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load[...]

User Manual V er . M4.7 AXIS M30 27-PVE Fixed Dome Network Camera Date: June 20 15 © Axis Communications AB, 20 14 - 20 15 P art No. 1474622[...]