Axis Communications P3304 manual

AXIS P3304 Fixed Dome Network Camera User Manual[...]

About this document This manual is intended for administrators and users of AXIS P3304 Fixed Dome Network Camera, and is applicable to rmware 5.40 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based[...]

The power supply used with this product shall fulll the requirements for Safety Extra Low V oltage (SEL V) and Limited P ower Source (LPS) according to IEC/EN/UL 60950-1. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RT C). Under normal conditions this battery will last for [...]

AXIS P3304 Fixed Dome Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS P3304 Fixed Dome Network Camera T able of Contents Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 50 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 P erformance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS P3304 Fixed Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 8 7 9 1 0 1 Network connector 2 I/O terminal connector 3 Control button 4 Network indicator LED 5 P ower indicator LED 6 P ower connector 7 Audio out 8 Audio in 9 Status indicator LED 1 0 Microphone Connectors and Buttons For technical specications, see page 53 [...]

AXIS P3304 Fixed Dome Network Camera Hardware Overview Network Connector RJ45 Ethernet connector with P ower over Ethernet (PoE). NO NO NO TICE TICE TICE Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required. All cables connecting the[...]

AXIS P3304 Fixed Dome Network Camera Hardware Overview Green Steady green for normal operation. Amber Steady during startup and when restoring settings. Status Red Slow ash for failed upgrade. Green Normal operation. P ower Amber Flashes green/amber during rmware upgrade. Note • The Status LED can be congured to be unlit during normal op[...]

AXIS P3304 Fixed Dome Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating syste[...]

AXIS P3304 Fixed Dome Network Camera Access the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NA T-traversal feature, which will attempt[...]

AXIS P3304 Fixed Dome Network Camera Access the Product The Live View P age The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently , some of the examples and functions featured here may differ from those displayed in your own Live View page. The following[...]

AXIS P3304 Fixed Dome Network Camera Access the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only . See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media str[...]

AXIS P3304 Fixed Dome Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-dened buttons can also appear in the Control panel. See Controls on page 29 . Select a PTZ preset position to steer the camera view to the saved position. See Preset P ositions on page 28 [...]

AXIS P3304 Fixed Dome Network Camera Media Str eams Media Str eams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of availab[...]

AXIS P3304 Fixed Dome Network Camera Media Str eams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Window[...]

AXIS P3304 Fixed Dome Network Camera Media Str eams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Access Audio Streams The Li[...]

AXIS P3304 Fixed Dome Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to [...]

AXIS P3304 Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 20 . • Camera settings. See page 20 . • View area. See page 2 1 . • Overlay image. See pa[...]

AXIS P3304 Fixed Dome Network Camera Video and Audio • Resolution . Select the default resolution. • Compression . The compression level affects the image quality , bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes. • Mirror image . If re[...]

AXIS P3304 Fixed Dome Network Camera Video and Audio Stream Proles A stream prole is a set of predened stream settings including resolution, compression, frame rate and overlay settings. Stream proles can be used: • When setting up recording using action rules. See Events on page 35 . • When setting up continuous recording. See Cont[...]

AXIS P3304 Fixed Dome Network Camera Video and Audio Exposure priority - When Motion is prioritized and maximum Shutter time is set to a small value, motion blur in the image is minimized. This can be useful for recognition of moving objects such as people and vehicles. However , prioritizing motion may cause an increase in image noise, especially [...]

AXIS P3304 Fixed Dome Network Camera Video and Audio 6. Click Save . To modify the date and time format, go to System Options > Date & Time . See Date & Time on page 40 . Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is used to provide extra information or to m[...]

AXIS P3304 Fixed Dome Network Camera Video and Audio For more information, see the online help Important Adding many privacy masks may affect the product’s performance. Audio Settings The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio . Audio Modes The Axis product supports the following [...]

AXIS P3304 Fixed Dome Network Camera Video and Audio • AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority , AAC is the recommended codec to use. An AAC license is included in the Axis product. • G7 1 1 is an unlicensed standar[...]

AXIS P3304 Fixed Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 20 . • Default Viewer for Browser . See page 25 . • Viewer Settings. [...]

AXIS P3304 Fixed Dome Network Camera Configure the Live View Page Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher . • JRE (J2SE) 5.0 or h[...]

AXIS P3304 Fixed Dome Network Camera Configure the Live View Page - Pulse activates the output for a dened period of time. The pulse time can be set from 1/1 00 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To congure the active and inactive states, go to System Options > P orts & Devices > I/O P[...]

AXIS P3304 Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 2 1 . Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a speci?[...]

AXIS P3304 Fixed Dome Network Camera PTZ (Pan Tilt Zoom) Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for congurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser . To add a guard tour: 1. Go to[...]

AXIS P3304 Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera T ampering . [...]

AXIS P3304 Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window . Set Up Motion[...]

AXIS P3304 Fixed Dome Network Camera Detectors Medium level (50%) A large difference in luminance is required to trigger motion detection. Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright [...]

AXIS P3304 Fixed Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available application[...]

AXIS P3304 Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 34[...]

AXIS P3304 Fixed Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an acti[...]

AXIS P3304 Fixed Dome Network Camera Events For more information, see the online help . Add Recipients The product can send media les and messages to notify users about events. Before the product can send media les or notication messages, you must dene one ore more recipients. To add a recipient: 1. Go to Events > Recipients and clic[...]

AXIS P3304 Fixed Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 37 . • To set up action rules, see page 35 . • To access recordings, see Recording List on page 37 . • To congure camera controlled storage[...]

AXIS P3304 Fixed Dome Network Camera Recordings 5. Click Save to save and start the recording. 38[...]

AXIS P3304 Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anyb[...]

AXIS P3304 Fixed Dome Network Camera System Options IEEE 80 2.1X IEEE 80 2.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 80 2.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themsel[...]

AXIS P3304 Fixed Dome Network Camera System Options To change the date and time settings, select the preferred Time mode under New Server Time : • Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically . • Synchronize with NTP [...]

AXIS P3304 Fixed Dome Network Camera System Options AXIS Video Hosting System (A VHS) AVHS used in conjunction with an A VHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to nd a local AVHS Service Provider go to www .axis.com/hosting The A VHS settings ar[...]

AXIS P3304 Fixed Dome Network Camera System Options Select Use the host name to set the host name manually . Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes. For more information, see the online help . Link-Local IPv4 Address Link-Local Address is enabled by default and assi[...]

AXIS P3304 Fixed Dome Network Camera System Options FTP The FTP server running in the Axis product enables upload of new rmware, user applications, etc. The FTP server can be disabled under System Options > Network > T CP/IP > Advanced . Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to ot[...]

AXIS P3304 Fixed Dome Network Camera System Options Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message. The following traps are availa[...]

AXIS P3304 Fixed Dome Network Camera System Options 2. Click Network Share . 3. Enter the IP address, DNS or Bonjour name to the host server in the Host eld. 4. Enter the name of the share in the Share eld. Sub folders cannot be used. 5. If required, select The share requires login and enter the user name and password. 6. Click Connect . To c[...]

AXIS P3304 Fixed Dome Network Camera System Options To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installed in the same location. For information about rmware upgrade, see Upgrade the Firmwar[...]

AXIS P3304 Fixed Dome Network Camera System Options To open the Script Editor , go to System Options > Advanced > Scripting . If a script causes problems, reset the product to its factory default settings, see page 48 . For more information, see www .axis.com/developer File Upload Files, for example web pages and images, can be uploaded to th[...]

AXIS P3304 Fixed Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem[...]

AXIS P3304 Fixed Dome Network Camera Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. T o recover the product, follow the steps below . The serial number is found on the product’s[...]

AXIS P3304 Fixed Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number , or by the DN[...]

AXIS P3304 Fixed Dome Network Camera Troubleshooting Lower frame rate than expected See P erformance Considerations on page 55 . Reduce the number of applications running on the client computer . Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H[...]

AXIS P3304 Fixed Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS P3304 Image sensor Progressive scan RGB CMOS 1/4'‘ Lens Varifocal 2.8 – 10 mm, F1.7, DC-iris Horizontal angle of view: 80° – 22° V ertical angle of view: 48° – 14° Minimum illumination 0.9 lux, [...]

AXIS P3304 Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including ONVIF , specication available at www .onvif.org, as well as VAPIX® and AXIS Camera Application Platform from Axis Communications, specications available at www .axi[...]

AXIS P3304 Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Included accessories Mounting and connector kits, clear and smoked dome cover , Installation Guide, CD with User Manual, recording software, installation and management tools, Windows decoder 1–user license, smoked transparent cover Video managemen[...]

User Manual V er . M2.5 AXIS P3304 Fixed Dome Network Camera Date: July 20 14 © Axis Communications AB, 20 1 1 - 20 14 P art No. 5880 2[...]