Axis Communications P3354 manual

AXIS P3354 Network Camera User Manual[...]

About this Document This manual is intended for administrators and users of AXIS P3354 Fixed Dome Network Camera, and is applicable to rmware 5.60 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based[...]

Safety This product complies with IEC/EN/UL 60950-1, Safety of Information Technology Equipment. If its connecting cables are routed outdoors, the product shall be grounded either through a shielded network cable (STP) or other appropriate method. Battery Low battery power affects the operation of the RT C, causing it to reset at every power-up. Wh[...]

AXIS P3354 Network Camera T able of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS P3354 Network Camera T able of Contents Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS P3354 Network Camera Safety Infor mation Safety Infor mation Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury . WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury . CAUTION Indicates a hazardous situation which, if not avoided,[...]

AXIS P3354 Network Camera Hardware Overview Hardware Overview 1 4 5 6 7 3 2 1 Camera unit 2 Network connector (P oE) 3 LED indicators 4 Control button 5 SD memory card slot 6 Network cable 7 Dome cover Connectors and Buttons For technical specications, see page 60 . Network Connector RJ45 Ethernet connector with P ower over Ethernet (PoE). NO NO[...]

AXIS P3354 Network Camera Hardware Overview SD Card Slot NO NO NO TICE TICE TICE • Risk of damage to SD card. Do not use sharp tools or excessive force when inserting or removing the SD card. • Risk of data loss. T o prevent data corruption, the SD card should be unmounted before removal. To unmount, go to Setup > System Options > Storage[...]

AXIS P3354 Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® • Chrome TM or Firefox ® with other o[...]

AXIS P3354 Network Camera Access the Product For T echnical notes on this and other topics, visit the Axis Support web at www .axis.com/techsup Set the Root P assword To access the Axis product, you must set the password for the default administrator user root . This is done in the Congure Root P assword dialog, which opens when the product is a[...]

AXIS P3354 Network Camera Access the Product The Manual Trigger button is used to trigger an action rule from the Live View page. For information about how to congure and enable the button, see Manual T rigger on page 1 1 . Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control[...]

AXIS P3354 Network Camera Access the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer . Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be used to zoom in on a specic area. Click in [...]

AXIS P3354 Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Other applicatio[...]

AXIS P3354 Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Control P anel (fro[...]

AXIS P3354 Network Camera Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 15[...]

AXIS P3354 Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all setting[...]

AXIS P3354 Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 17 . • Stream proles. See page 18 . • Camera settings. See page 19 . • View area. See page 2 1 . • Overlay image. See page 2 1 . • Privacy mask. See page 23 . • Focus and zoom. See page 23 .[...]

AXIS P3354 Network Camera Video • Rotate image . If required, the image can be rotated. • Maximum frame rate . T o avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a xed amount. Alternatively , the frame rate can be set as Unlimited , which means the Axis product always delivers the highest frame rate possibl[...]

AXIS P3354 Network Camera Video • When setting up recording using action rules. See Events on page 35 . • When setting up continuous recording. See Continuous Recording on page 4 1 . • In the Live View page – select the stream prole from the Stream prole drop-down list. For quick setup, use one of the predened stream proles. Eac[...]

AXIS P3354 Network Camera Video Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default settings can be used in most situations. The shutter speed is automatically set to produce optimum image quality . Flicker-free 50 or 60 Hz is used to remove icker which can be caused by uorescent and other [...]

AXIS P3354 Network Camera Video Day/Night The IR cut lter prevents infrared (IR) light from reaching the image sensor . In poor lighting conditions, for example at night, or when using an external IR lamp, set the IR cut lter to Off . This increases light sensitivity and allows the product to “see” infrared light. The image is shown in bl[...]

AXIS P3354 Network Camera Video 5. Dene text overlay characteristics in the relevant elds. 6. Click Save . To modify the date and time format, go to System Options > Date & Time . See Date & Time on page 45 . Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example a company logo, [...]

AXIS P3354 Network Camera Video Use Overlay T ext in an Action Rule Action rules, see page 35 , can display an overlay text when the rule is triggered. The text can be used to provide information for forensic video analysis, notify surveillance operators or validate triggers and actions during product installation and conguration. To display ove[...]

AXIS P3354 Network Camera Video 3. On the Basic tab , set the zoom level using the slider . The buttons < and > move the zoom position one step in either direction. The buttons << and >> move the zoom position in multiple steps in either direction. 4. Click P erform auto focus to focus the camera automatically . 5. If more adjustm[...]

AXIS P3354 Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 18 . • Default Viewer for Browser . See page 25 . • Viewer Settings. See page 25[...]

AXIS P3354 Network Camera Configure the Live View Page • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recordings are saved to the location specied in the AMC Control Panel. See AXIS Media Control (AMC) on page 13 . User Dened Links To display user-de[...]

AXIS P3354 Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 2 1 . Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position[...]

AXIS P3354 Network Camera PTZ (Pan Tilt Zoom) 4. Select an available preset position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save . To modify or remove guard tours, go to PTZ > Guard Tour , select the guard tour in the Guard Tour List and click M[...]

AXIS P3354 Network Camera PTZ (Pan Tilt Zoom) 3. Operator — Same as administrator but with lower priority 4. Guard T our — A guard tour (see page 27 ) has PTZ control for an indenite period of time. It may be overridden by an operator , event or administrator . The guard tour will resume when higher priority groups leave the queue. 5. Viewer[...]

AXIS P3354 Network Camera Detectors Detectors Camera T ampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severely defocused. To send an alarm, for example an email, an action rule must be set up. To congure tampering detection: 1. Go to Detectors > Camera T amper[...]

AXIS P3354 Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window . Set Up Motion Detection [...]

AXIS P3354 Network Camera Detectors Note • T o trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • T o avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a high history [...]

AXIS P3354 Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, download[...]

AXIS P3354 Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 34[...]

AXIS P3354 Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action rule. Co[...]

AXIS P3354 Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 33 . • Detectors - Day/Night Mode – T rigger the rule when the product switches between day mode (IR cut lte[...]

AXIS P3354 Network Camera Events - System Ready – T rigger the rule when the product has been started and all services are running. This can for example be used to send a notication when the product restarts. • Time - Recurrence – Trigger the rule periodically . See Set Up Recurrences on page 39 . This can for example be used to upload an [...]

AXIS P3354 Network Camera Events Recipient Use with action Notes Email Send Images Send Notication Send Video Clip An email recipient can contain multiple email addresses. FTP Send Images Send Video Clip HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer using HyperTe[...]

AXIS P3354 Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofce hours. Use one of the predened schedules or create a new schedule as described below . To create a new schedule: 1. Go to Events > Schedules and click Ad[...]

AXIS P3354 Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 4 1 . • To set up action rules, see page 35 . • To access recordings, see Find Recordings on page 40 . • To play recordings, see Play Recording on page 4[...]

AXIS P3354 Network Camera Recordings To play a recording, follow these steps: 1. Go to Recordings > List . 2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the lters. See also Find Recordings on page 40 . 3. Select the recording and click Play . The recording will be[...]

AXIS P3354 Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language button. Select [...]

AXIS P3354 Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may acc[...]

AXIS P3354 Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired prot[...]

AXIS P3354 Network Camera System Options A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained. To install a self-signed certicate: 1. Go to Setup > System Options > Security > Cert[...]

AXIS P3354 Network Camera System Options IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP . The IPv4 settings are congured under System Options > Network > TCP/IP > Basic . DHCP (Dynamic Host Conguration Protocol) allows network administrato[...]

AXIS P3354 Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar . 6. Open a browser and type http://<IP address> in the Location/Address eld. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Su[...]

AXIS P3354 Network Camera System Options NTP Conguration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are congured under System Options > Network > T CP/IP > Advanced . Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server . To mak[...]

AXIS P3354 Network Camera System Options Use manually selected NA T router - Select this option to manually select a NA T router and enter the IP address for the router in the eld. If no router is specied, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected. Alte[...]

AXIS P3354 Network Camera System Options Traps are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message. Note If HTTPS is enabled, SNMP v1 and SNMP v2c should be[...]

AXIS P3354 Network Camera System Options Storage SD Card NO NO NO TICE TICE TICE To prevent data corruption, the SD card should be unmounted before removal. Note For SD card recommendations see www .axis.com The Axis product supports SD/SDHC/SDXC cards. The following SD card le systems are supported: • ext4 — recommended due to its resilienc[...]

AXIS P3354 Network Camera System Options To enable automatic formatting, follow these steps: 1. Open the Axis product’s webpages and go to Setup > System Options > Storage . 2. Click SD Card . 3. Under General Settings , select Autoformat to . 4. Click OK to save settings. An SD card inserted into the product can be manually formatted to on[...]

AXIS P3354 Network Camera System Options Click Restore to reset most settings to the factory default values. The following settings are not affected: • the boot protocol (DHCP or static) • the static IP address • the default router • the subnet mask • the system time • the IEEE 80 2.1X settings • the focus position • uploaded applic[...]

AXIS P3354 Network Camera System Options P arameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support. Connection List - Lists all clients that are currently accessing media streams. Crash Report - Generates an archive with debugging information. The rep[...]

AXIS P3354 Network Camera System Options 5. Using the installation and management software tools, assign an IP address, set the password, and access the video stream. It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance . 55[...]

AXIS P3354 Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. The curre[...]

AXIS P3354 Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the install[...]

AXIS P3354 Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the client Check th[...]

AXIS P3354 Network Camera Troubleshooting Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly . Lower the sensitivity setting to avoid problems with luminance. Storage and disk [...]

AXIS P3354 Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS P3354 6 mm AXIS P3354 12 mm Image sensor Progressive scan RGB CMOS 1/3”, 1.3 MP (optically active) Lens Varifocal, remote focus and zoom, P-iris, IR corrected, mexapixel resolution 6 mm models: 2.5–6 mm, F1.2 Wide: hor[...]

AXIS P3354 Network Camera T echnical Specifications Function/group Item Specications Security P assword protection, IP address ltering, HTTPS 1 encryption, IEEE 802.1X 1 network access control, Digest authentication, User access log, Centralized Certicate Management Network Supported protocols IPv4/v6, HTTP , HTTPS 1 , SSL/TLS 1 , QoS Lay[...]

AXIS P3354 Network Camera T echnical Specifications Function/group Item Specications IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-14, IEC 60068-2-27, IEC 60068-2-64, IEC 60068-2-78 Dimensions (HxWxD) 97 x 148 x 148 mm (3.82 x 5.83 x 5.83 in) Weight 430 g (0.9 lb) Included accessories Installation Guide, Windows decoder 1-user license Smoked cover [...]

User Manual V er . M4.2 AXIS P3354 Network Camera Date: May 20 15 © Axis Communications AB, 20 12 - 20 15 P art No. 1463733[...]