Axis Communications P3365-VE manual

AXIS P3365-VE Fixed Dome Network Camera User Manual[...]

About this Document This manual is intended for administrators and users of the AXIS P3365–VE Fixed Dome Network Camera, and is applicable to rmware 5.55 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Li[...]

be connected using a shielded network cable (STP) that is properly grounded. Japan こ の 装 置 は 、 ク ラ ス B 情 報 技 術 装 置 で す 。 こ の 装 置 は 、 家 庭 環 境 で使 用 す る こ と を 目 的 と して い ま す が 、 こ の 装 置 が ラ ジ オ やテ レ ビ ジ ョ ン 受 信 機 に 近 接 [...]

AXIS P3365-VE Fixed Dome Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS P3365-VE Fixed Dome Network Camera T able of Contents Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . .[...]

AXIS P3365-VE Fixed Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 10 1 3 1 4 1 2 11 1 5 16 1. Network connector 2. Audio out 3. LED indicators (network, status, power) 4. Audio in 5. I/O connector 6. Control button 7. Fan connector 8. SD card slot 9. Mounting bracket 1 0. Network cable 1 1. Unit casing 12. Camera heater [...]

AXIS P3365-VE Fixed Dome Network Camera Hardware Overview Network Connector RJ45 Ethernet connector with P ower over Ethernet (P oE). NO NO NO TICE TICE TICE Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required. All cables connecting[...]

AXIS P3365-VE Fixed Dome Network Camera Hardware Overview LED Indicators Note • The Status LED can be congured to be unlit during normal operation. To congure, go to Setup > System Options > P orts & Devices > LED . See the online help for more information. • The Status LED can be congured to ash while an event is activ[...]

AXIS P3365-VE Fixed Dome Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating sy[...]

AXIS P3365-VE Fixed Dome Network Camera Access the Product To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certicate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafc between web browsers and servers. The HTTPS certicate ensures encryp[...]

AXIS P3365-VE Fixed Dome Network Camera Access the Product The Manual T rigger button is used to trigger an action rule from the Live View page. For information about how to congure and enable the button, see Manual T rigger on page 1 1 . Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXI[...]

AXIS P3365-VE Fixed Dome Network Camera Access the Product AMC Audio Controls AMC audio buttons control the speakers and microphone connected to the client computer . The buttons are only visible when audio is enabled. Speaker button — Click to turn the speakers on or off. Microphone button – Click to mute or unmute the microphone. In Simplex -[...]

AXIS P3365-VE Fixed Dome Network Camera Access the Product P an and Tilt bars – Use the arrows to pan and tilt the camera view , or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. The PTZ controls can be disabled u[...]

AXIS P3365-VE Fixed Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of availa[...]

AXIS P3365-VE Fixed Dome Network Camera Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Win[...]

AXIS P3365-VE Fixed Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Access Audio Streams The [...]

AXIS P3365-VE Fixed Dome Network Camera Set Up the Pr oduct Set Up the Pr oduct The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have acces[...]

AXIS P3365-VE Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . You can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 20 . • Camera settings. See page 20 . • View areas. See page 22 . • Overlay image. See [...]

AXIS P3365-VE Fixed Dome Network Camera Video and Audio • Compression . The compression level affects the image quality , bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes. • Mirror image . If required, the image can be mirrored. • Rotate[...]

AXIS P3365-VE Fixed Dome Network Camera Video and Audio Stream Proles A stream prole is a set of predened stream settings including resolution, compression, frame rate and overlay settings. Stream proles can be used: • When setting up recording using action rules. See Events on page 38 . • When setting up continuous recording. See C[...]

AXIS P3365-VE Fixed Dome Network Camera Video and Audio Exposure control - This setting is used to adapt to the amount of light used. Automatic is the default setting and can be used in most situations. The shutter speed is automatically set to produce optimum image quality . Flicker-free 50 or 60 Hz is used to remove icker which can be caused b[...]

AXIS P3365-VE Fixed Dome Network Camera Video and Audio If using automatic Exposure control , set the IR cut lter to Auto to automatically switch between On and Off according to the lighting conditions. The camera lens is IR corrected, which means that it maintains focus in mixed light, however a small focus adjustment is recommended when IR ill[...]

AXIS P3365-VE Fixed Dome Network Camera Video and Audio 2. T o include an overlay image, select Include overlay image at the coordinates . The overlay image must rst be uploaded to the Axis product, see Overlay Image . 3. T o include date and time, select Include date and Include time . 4. T o include a text string, select Include text and enter[...]

AXIS P3365-VE Fixed Dome Network Camera Video and Audio 3. T o control the image’s position, enter the X and Y coordinates. The X=0 and Y=0 position is the top left corner . If a part of the image is positioned outside the video image, the overlay image will be moved so that the whole image is visible. 4. Click Save . Use Overlay Text in an Actio[...]

AXIS P3365-VE Fixed Dome Network Camera Video and Audio For installation instructions, refer to the product’s Installation Guide. To set focus and zoom: 1. Install the camera as described in the Installation Guide. 2. Go to Video & Audio > Focus & Zoom . 3. On the Basic tab , set the zoom level using the slider . The buttons < and &[...]

AXIS P3365-VE Fixed Dome Network Camera Video and Audio Audio Input An external microphone or a line source can be connected to the Audio-in connector . Congure the audio input settings under Video & Audio > Audio Settings . Note The internal microphone is used by default; the external microphone is used when connected. It is possible to [...]

AXIS P3365-VE Fixed Dome Network Camera Video and Audio Audio Output An external speaker can be connected to the Audio-out connector (a built-in amplier is required for this). The output can be connected to another amplier with speakers. A stereo connector must be used for the audio out. Congure the audio output settings under Video & [...]

AXIS P3365-VE Fixed Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 20 . • Default Viewer for Browser . See page 28 . • Viewer Setting[...]

AXIS P3365-VE Fixed Dome Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recordings[...]

AXIS P3365-VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 22 . Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a speci?[...]

AXIS P3365-VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save . To modify or remove guard tours, go to PTZ > Guard Tour , [...]

AXIS P3365-VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) 5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue. 32[...]

AXIS P3365-VE Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. T o send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera Tamperin[...]

AXIS P3365-VE Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window . Set Up Mot[...]

AXIS P3365-VE Fixed Dome Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a h[...]

AXIS P3365-VE Fixed Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applicat[...]

AXIS P3365-VE Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 37[...]

AXIS P3365-VE Fixed Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an a[...]

AXIS P3365-VE Fixed Dome Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 36 . • Detectors - Audio Detection – T rigger the rule when audio is detected. See Audio Detectio[...]

AXIS P3365-VE Fixed Dome Network Camera Events • System - System Ready – T rigger the rule when the product has been started and all services are running. This can for example be used to send a notication when the product restarts. • Time - Recurrence – Trigger the rule periodically . See Set Up Recurrences on page 42 . This can for exam[...]

AXIS P3365-VE Fixed Dome Network Camera Events Recipient Types The following recipients are available: Recipient Use with action Notes Email Send Images Send Notication Send Video Clip An email recipient can contain multiple email addresses. For more information about email recipients, see Set Up Email Recipients on page 4 1 FTP Send Images Send[...]

AXIS P3365-VE Fixed Dome Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofce hours. Use one of the predened schedules or create a new schedule as described below . To create a new schedule: 1. Go to Events > Schedule[...]

AXIS P3365-VE Fixed Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 43 . • To set up action rules, see page 38 . • To access recordings, see Recording List on page 43 . • To congure camera controlled stor[...]

AXIS P3365-VE Fixed Dome Network Camera Recordings 5. Click Save to save and start the recording. 44[...]

AXIS P3365-VE Fixed Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language b[...]

AXIS P3365-VE Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that a[...]

AXIS P3365-VE Fixed Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via th[...]

AXIS P3365-VE Fixed Dome Network Camera System Options A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained. To install a self-signed certicate: 1. Go to Setup > System Options > Secu[...]

AXIS P3365-VE Fixed Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP a[...]

AXIS P3365-VE Fixed Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnectin[...]

AXIS P3365-VE Fixed Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver[...]

AXIS P3365-VE Fixed Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM . • In this context, router refers to any network routing device such as a NA T router , Network router , Internet Gateway , Broadband router , Broadband sharing device, or a softwa[...]

AXIS P3365-VE Fixed Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups. AXIS Video MIB (Management Information Base) for video hardware can be use[...]

AXIS P3365-VE Fixed Dome Network Camera System Options Bonjour The Axis product includes support for Bonjour . Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour . Storage SD Card NO NO NO TICE TIC[...]

AXIS P3365-VE Fixed Dome Network Camera System Options Important If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. An SD card inserted into the product can be manually formatted to one of the supported le systems. To manually format the SD card, fol[...]

AXIS P3365-VE Fixed Dome Network Camera System Options Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance . Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears al[...]

AXIS P3365-VE Fixed Dome Network Camera System Options Access Log - Lists all failed attempts to access the product. The Access Log can also be congured to list all connections to the product (see below). Server Report - Provides information about the product status in a pop-up window . The Access Log is automatically included in the Server Repo[...]

AXIS P3365-VE Fixed Dome Network Camera System Options Note The installation and management software tools are available on the CD supplied with the product and from the support pages on www .axis.com/techsup To reset the product to the factory default settings: 1. Disconnect power from the product. 2. Press and hold the control button and reconnec[...]

AXIS P3365-VE Fixed Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular prob[...]

AXIS P3365-VE Fixed Dome Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping T[...]

AXIS P3365-VE Fixed Dome Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the c[...]

AXIS P3365-VE Fixed Dome Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support . Check that the correct Audio Input source is[...]

AXIS P3365-VE Fixed Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS P3365-VE: 2 MP / HDTV 1 080p, vandal-resistant, outdoor Image sensor Progressive scan RGB CMOS 1/2.8” Lens Varifocal with remote zoom and focus, IR corrected, megapixel resolution 3-9 mm, F1.3, P-iris Horiz[...]

AXIS P3365-VE Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Security P assword protection, IP address ltering, IEEE 802.1X* network access control, HTTPS* encryption, digest authentication, user access log, centralized certicate management. *This product includes software developed by the OpenSSL Pro[...]

AXIS P3365-VE Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Operating conditions -40 °C to 55 °C (-40 °F to 13 1 °F) humidity 1 0 - 1 00% RH (condensing) Approvals EN 55022 Class B, EN 50 12 1-4, EN 550 24, EN 6 1 000-6-1, EN 6 1 000-6-2, EN 5058 1 FCC P art 15 Subpart B Class B (STP), Class A (UTP) IC[...]

AXIS P3365-VE Fixed Dome Network Camera T echnical Specifications Digital Input 3 Connect to pin 1 to activate, or leave oating (unconnected) to deactivate 0 to max 40 V DC Digital Output 4 Connected to pin 1 when activated, oating (unconnected) when deactivated. If used with an inductive load, e.g. a relay , a diode must be connected in par[...]

AXIS P3365-VE Fixed Dome Network Camera T echnical Specifications • Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected. • Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth. • Accessing Motion JPEG and H.264 video streams simultaneo[...]

User Manual V er . M3.3 AXIS P3365-VE Fixed Dome Network Camera Date: January 20 15 © Axis Communications AB, 20 15 P art No. 6 1663[...]