Axis Communications Q1604-E manual

AXIS Q1604-E Network Camera User Manual[...]

About this document This manual is intended for administrators and users of AXIS Q1604-E Network Camera, and is applicable to rmware 5.60 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems [...]

Safety This product complies with IEC/EN 60950-1 and IEC/EN 60950-22, Safety of Information T echnology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. The power supply used with this product shall fulll the requirements for Safety Extra Low V oltage (SELV) and Limited P ower So[...]

AXIS Q1604-E Network Camera T able of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS Q1604-E Network Camera T able of Contents Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS Q1604-E Network Camera Safety Infor mation Safety Infor mation Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury . WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury . CAUTION Indicates a hazardous situation which, if not avoide[...]

AXIS Q1604-E Network Camera Hardware Overview Hardware Overview 1 4 5 6 7 8 3 2 1 Focus puller 2 Zoom puller 3 Status LED 4 Internal microphone 5 SD memory card slot 6 Network connector (P oE) 7 Audio out 8 Audio in 7[...]

AXIS Q1604-E Network Camera Hardware Overview 4 1 2 3 5 6 1 P ower LED 2 Network LED 3 Control button 4 Iris connector 5 P ower connector (not used for outdoor version) 6 I/O terminal connector 8[...]

AXIS Q1604-E Network Camera Hardware Overview 1 0 1 2 3 4 5 7 6 8 9 1 1 1 2 1 4 1 3 1 8 1 9 1 5 1 6 1 7 1. Sunshield adjustment screw (2x) 2. Sunshield 3. Product number (P/N) & Serial number (S/N). The serial number may be required during the installation. 4. Top cover 5. Network camera 6. Housing LED indicator (fan and heater) 7. Network conn[...]

AXIS Q1604-E Network Camera Hardware Overview 17. Network cable (route through wall bracket). Cable not included 18. W all bracket 19. Bracket adjustment screw Cold Startup Delay Switch The Cold Startup Delay switch, when turned on, controls how the camera restarts after a power cut, when temperatures are below 0 °C (32 °F). The camera is rst [...]

AXIS Q1604-E Network Camera Hardware Overview SD Card Slot NO NO NO TICE TICE TICE • Risk of damage to SD card. Do not use sharp tools or excessive force when inserting or removing the SD card. • Risk of data loss. To prevent data corruption, the SD card should be unmounted before removal. T o unmount, go to Setup > System Options > Stora[...]

AXIS Q1604-E Network Camera Hardware Overview Status LED Behavior for Focus Assistant Color Indication Green Focus Assistant is enabled The lens is optimally adjusted Amber The camera has been moved, or an object has been placed in front of the lens. Exit and restart the Focus Assistant. The lens is less optimally adjusted. Red The camera has been [...]

AXIS Q1604-E Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® • Chrome TM or Firefox ® with other[...]

AXIS Q1604-E Network Camera Access the Product For more information, see NAT traversal (port mapping) for IPv4 on page 52 . See also AXIS Internet Dynamic DNS Service at www .axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www .axis.com/techsup Set the Root P assword To access the Axis product, you must set t[...]

AXIS Q1604-E Network Camera Access the Product Select a stream prole for the Live View page from the Stream Prole drop-down list. For information about how to congure stream proles, see page 24 . Click Pulse to activate the product’s output port for a dened period of time. For information about how to enable and congure output b[...]

AXIS Q1604-E Network Camera Access the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specied in the AMC Control P anel. Click the View Full Screen button and the v[...]

AXIS Q1604-E Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream p[...]

AXIS Q1604-E Network Camera Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Control[...]

AXIS Q1604-E Network Camera Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Access Audio Streams The Live View p[...]

AXIS Q1604-E Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all setti[...]

AXIS Q1604-E Network Camera Set Up the Product 7. On the Focus page, click Fine-tune focus automatically and wait until automatic ne tuning is completed. 8. Click Enable iris . If the button is inactive the iris is already enabled. 9. If needed, make further adjustments under the Advanced tab . See the online help for more information. Focus Ass[...]

AXIS Q1604-E Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 22 . • Stream proles. See page 24 . • Camera settings. See page 24 . • Overlay image. See page 26 . • Privacy mask. See page 28 .[...]

AXIS Q1604-E Network Camera Video and Audio • Mirror image . If required, the image can be mirrored. • Rotate image . If required, the image can be rotated. • Maximum frame rate . To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a xed amount. Alternatively , the frame rate can be set as Unlimited , which[...]

AXIS Q1604-E Network Camera Video and Audio Stream Proles A stream prole is a set of predened stream settings including resolution, compression, frame rate and overlay settings. Stream proles can be used: • When setting up recording using action rules. See Events on page 39 . • When setting up continuous recording. See Continuous Re[...]

AXIS Q1604-E Network Camera Video and Audio Increasing the Color level increases the color saturation. The value 1 00 gives maximum color saturation and the value 0 gives minimum color saturation. The image Brightness can be adjusted in the range 0–1 00, where a higher value produces a brighter image. Increasing the Sharpness can increase bandwid[...]

AXIS Q1604-E Network Camera Video and Audio Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in the image. T o adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows using different prioritization [...]

AXIS Q1604-E Network Camera Video and Audio To enable overlays: 1. Go to Video & Audio > Video Stream and select the Image tab . 2. To include an overlay image, select Include overlay image at the coordinates . The overlay image must rst be uploaded to the Axis product, see Overlay Image . 3. To include date and time, select Include date [...]

AXIS Q1604-E Network Camera Video and Audio 2. Under Overlay Settings , select Include overlay image at the coordinates . 3. To control the image’s position, enter the X and Y coordinates. The X=0 and Y=0 position is the top left corner . If a part of the image is positioned outside the video image, the overlay image will be moved so that the who[...]

AXIS Q1604-E Network Camera Video and Audio Focus Y ou can focus the Axis product under Video & Audio > Focus . For most applications, the adjustments on the Basic tab are sufcient. If required, additional adjustments can be made on the Advanced tab . Before focusing, always click Open iris to open the iris to its maximum. This gives the [...]

AXIS Q1604-E Network Camera Video and Audio Audio Input An external microphone or a line source can be connected to the Audio-in connector . Congure the audio input settings under Video & Audio > Audio Settings . Note When used in an outdoor enclosure, the internal microphone on this Axis product cannot be used. Select Microphone to use a[...]

AXIS Q1604-E Network Camera Video and Audio Audio Clips An audio clip is a sound le that can be played when events occur or directly from the Live View page. The audio clip must rst be uploaded to the Axis product or recorded by a microphone connected to the product. To add, download, modify or remove audio clips, go to Video & Audio >[...]

AXIS Q1604-E Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 24 . • Default Viewer for Browser . See page 32 . • Viewer Settings. See page [...]

AXIS Q1604-E Network Camera Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts [...]

AXIS Q1604-E Network Camera Detectors Detectors Camera T ampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severely defocused. To send an alarm, for example an email, an action rule must be set up. To congure tampering detection: 1. Go to Detectors > Camera T am[...]

AXIS Q1604-E Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window . Set Up Motion Detectio[...]

AXIS Q1604-E Network Camera Detectors Note • T o trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • T o avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a high histor[...]

AXIS Q1604-E Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downlo[...]

AXIS Q1604-E Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 38[...]

AXIS Q1604-E Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action rule. [...]

AXIS Q1604-E Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 37 . • Detectors - Audio Detection – Trigger the rule when audio is detected. See Audio Detection on page 36 [...]

AXIS Q1604-E Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut lter on) or night mode (IR cut lter off). • Output P ort – Activate an I/O port to control an external device. • Overlay T ext – Display an overlay text. See Use Overlay T ext in an Action Rule on page 28 . • Play[...]

AXIS Q1604-E Network Camera Events HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer using HyperT ext Transfer Protocol Secure (HTTPS). Specify login information for the HTTPS server and validate the server’s certicate. If there is a proxy between the Axis product [...]

AXIS Q1604-E Network Camera Events 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly , for example every 5 minutes or every hour . To set up a recurrence: 1. Go to Events > Recurrences [...]

AXIS Q1604-E Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 45 . • To set up action rules, see page 39 . • To access recordings, see Find Recordings on page 44 . • To play recordings, see Play Recording on page [...]

AXIS Q1604-E Network Camera Recordings To play a recording, follow these steps: 1. Go to Recordings > List . 2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the lters. See also Find Recordings on page 44 . 3. Select the recording and click Play . The recording will [...]

AXIS Q1604-E Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language button. Sele[...]

AXIS Q1604-E Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may a[...]

AXIS Q1604-E Network Camera System Options 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address eld in a browser , enter https:// for the HTTPS [...]

AXIS Q1604-E Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2. Go to Setu[...]

AXIS Q1604-E Network Camera System Options Network Basic T CP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address auto[...]

AXIS Q1604-E Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power . 5.[...]

AXIS Q1604-E Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.mycompany.c[...]

AXIS Q1604-E Network Camera System Options Note • For NA T traversal to work, this must be supported by the router . The router must also support UPnP TM . • In this context, router refers to any network routing device such as a NA T router , Network router , Internet Gateway , Broadband router , Broadband sharing device, or a software such as [...]

AXIS Q1604-E Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups. AXIS Video MIB (Management Information Base) for video hardware can be used to monitor[...]

AXIS Q1604-E Network Camera System Options Bonjour The Axis product includes support for Bonjour . Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour . Storage SD Card NO NO NO TICE TICE TICE To pr[...]

AXIS Q1604-E Network Camera System Options The Axis product can be congured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 le system. If the card has a different le system, the card will automatically be formatted t[...]

AXIS Q1604-E Network Camera System Options P orts & Devices I/O P orts The Axis product provides one input port and one output port for connection of external devices. For information about how to connect external devices, see Connectors on page 67 . The I/O ports are congured under System Options > P orts & Devices > I/O P orts . [...]

AXIS Q1604-E Network Camera System Options System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview . Information that can be found here includes rmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the[...]

AXIS Q1604-E Network Camera System Options To open Plain Cong, go to System Options > Advanced > Plain Cong . Axis Support does not provide assistance. Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the fac[...]

AXIS Q1604-E Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. The cur[...]

AXIS Q1604-E Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the insta[...]

AXIS Q1604-E Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the client Check [...]

AXIS Q1604-E Network Camera Troubleshooting Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly . Lower the sensitivity setting to avoid problems with luminance. No audio Incorr[...]

AXIS Q1604-E Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q1604-E 720p resolution, outdoor Image sensor Progressive scan RGB CMOS 1/3” Lens Varifocal 2.8–8mm, F1.2, P-iris, IR corrected, CS-mount Horizontal angle of view 80°–34° V ertical angle of view 59°–26° Diago[...]

AXIS Q1604-E Network Camera T echnical Specifications Function/group Item Specications Audio streaming T wo-way , full duplex Audio compression AAC LC 8 kHz 32kbit/s, 16 kHz 64 kbit/s G.7 1 1 PCM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Congurable bit rate Audio input/output External microphone input or line input, line outpu[...]

AXIS Q1604-E Network Camera T echnical Specifications Function/group Item Specications Installation aid Focus assistant, remote back focus, pixel counter Casing IP66- and NEMA 4X-rated, IK1 0 impact-resistant aluminum enclosure, Color: white NCS S 1 002-B Memory 256 MB RAM, 128 MB Flash Battery backed-up real-time clock P ower P ower over Ether[...]

AXIS Q1604-E Network Camera T echnical Specifications Connectors I/O Connector 4-pin terminal block 1 2 3 4 For an example diagram, see Connection Diagrams on page 68 . Note The I/O connector is connected to the housing (fan/heater) on delivery . In the case of a fan or heater error , an input signal will be triggered in the camera. Set up an acti[...]

AXIS Q1604-E Network Camera T echnical Specifications Connection Diagrams I/O Connector 1 2 3 4 1 0 V DC (-) 2 DC output 3.3 V, max 50 mA 3 Digital input 0 to max 40 V DC 4 Digital output 0 to max 40 V DC, open drain, 1 00 mA P erformance Considerations When setting up your system, it is important to consider how various settings and situations wi[...]

User Manual V er . M6.4 AXIS Q1604-E Network Camera Date: May 20 15 © Axis Communications AB, 20 13 - 20 15 P art No. 146374 1[...]