Axis Communications Q6034 manual

USER MANUAL AXIS Q6034 PTZ Dome N etwork Camera[...]

About this Document This manual is int ended for administra tors and users of AXIS Q6034 PTZ Dome Netw ork Camera, a nd is applicable t o fi rmware 5.41 and later. It includes instru ctions fo r using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowle dge of UNIX or Linux[...]

• report problems to Axis support staff by logging in to your private support area • chat with Axis support staff (se lected countries only) • visit Axis Support at www .axis.com/techsup/ Learn More! Visit Axi s learni ng center ww w.axis. c om/academy for useful trainings , webinars, tutorials and guides.[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a T able of Content s H a r d w a r e O v e r v i e w ....... ................... ................ 6 C o n n e c t o r s ... .......... .......... .......... ............ ....... 6 L E DI n d i c a t o r s . .......... .......... .......... .......... ......... 7 M i d s p a nL E DI n d i c a t o r s ... ........[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a T able of Content s S y m p t o m s ,P o s s i b l eC a u s e sa n dR e m e d i a lA c t i o n s ............ ......... 5 3 Technical Speci fi c a t i o n s ...................................... 57 M u l t i - C o n n e c t o rC a b l e( s o l ds e p a r a t e l y ) ....... .......... .......... .. 5 9 P e r [...]

AXIS Q60 34 PTZ Dome Netw ork Camer a H a rd w a re O v e r v i ew Hardware Overview 1 2 3 4 5 6 7 1 Part number (P/N) & Serial number (S/N) 2 Network connector (PoE+) 3 Multi-connector 4 SD card slot (SDHC) 5 Status LED indicator 6 Control button 7 Power button Connectors For technical sp eci fi cations, see page 57 . Network con nector - RJ-[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a H a rd w a re O v e r v i ew SD card slot - A standard or high-capacity SD card (not included) can be used for local recording with removable storage. NOTICE To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System Options > Storage > SD Card[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a A ccessing the P r oduct Accessing the Product To install the Axis product, refer to the Ins tallation Guide supplied with the product. The product can be used with most operating sy stems and browsers . The recommended bro wsers are Internet Explorer with Windows, Safari with Macintosh and Firefox w ith other [...]

AXIS Q60 34 PTZ Dome Netw ork Camer a A ccessing the P r oduct Access from the Internet Once connected, the Axis product is accessible on your local net work (LAN). To access the product from the Internet you must con fi gure your network router to allow incoming data traf fi c to the product. To do this, enable the NAT-traversal fea ture, which [...]

AXIS Q60 34 PTZ Dome Netw ork Camer a A ccessing the P r oduct The Live View Page The controls and layout of the Live View page may have been customized to meet speci fi c installation requirements and user preferences. Consequently, some of the example s and functions featured her e may differ from those displa yed in your own Live View page. The[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a A ccessing the P r oduct Click the View Full Screen button and the video image will fi ll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view. The Record button is used to record the current vide o stream. The lo cation where the re cording is saved can be spe ci fi ed in[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a A ccessing the P r oduct Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. Focus bar – Use the arrows to [...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Media Str eams Media Streams The Axis product provides several audio and video stream form ats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motio n JPEG video streams, audio streams and to the list of availa[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Media Str eams T h eA M CC o n t r o lP a n e lc a nb eu s e dt oc o n fi gure various video and audio settings. P l ease see the AXIS Media Control User’s Manual for more information. The AMC Control Pane l is automatically installed on fi rst use, a fter which it can be con fi gured. Open the AMC Control[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Media Str eams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths a bove, although Axis do es not guarantee this. Accessing Audio Streams The [...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Settin g Up the P r oduct Setting Up the Product The Axis product can be con fi gured by users w ith administrator or operator r ights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted a ccess to all settings. • Operator[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Video and A udio Video and Audio The video and audio settings ca n be used to optimize video a nd audio quality. You can con fi gure the following: • Vide o stream settings. See page 17 . •S t r e a m p r o fi les. See page 18 . • Camera settings. See page 19 . • Over lay image. See page 20 . •P r i[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Video and A udio Image The default image setting s can be con fi gured under Video & Audio > Video Stream .S e l e c t t h e Image tab. The following settings are available : • Resolution . Select the default resolution. • Compression . The compression level a ffects t he image quality, bandwidth an[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Video and A udio Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image. T[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Video and A udio Image Settings Autofocus enabled - Automatic focusing is enabled by default. If the foc us position is changed manually using the focus bar, autofocus will be disabl ed even if enabled here. In this case, use the PTZ control pan el to enable autofocus, see PTZ Controls, on page 11 . If required[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Video and A udio 3. Click Save . For information about supported image formats, see the online help . Privacy Mask A privacy mask is an ar ea of solid colo r that prohibits users f ro m viewing parts of the monitored a rea. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API)[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Video and A udio Source - Select Microphone for an external microphone or Line for a Line in device, e.g. an audio mixer for multiple microphones or a microphone with a built-in ampli fi er. Microphone power - The Enable microphone power option provides DC po wer for an external microphone. Microphone power sh[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Video and A udio To con fi gure the Axis product to play audio clips when an event occurs , an action rule m ust be set up. For more information, see Events, on p age 35 . Note Audio clips cannot be used if the product’s audio functional ity is enabled. The audio functionality is enabled on the Audio tab und[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Live V ie w Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the following features of t h eL i v eV i e wp a g e . •S t r e a m P r o fi le. See page 18 . • Default Viewer for Bro wser. See page 24 . • Viewer Setting s[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Live V ie w Con fi g Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/M otion JPEG). QuickTime H.264. Java applet A slower imaging alter native to AMC (Motion JPE G). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Live V ie w Con fi g - Active/Inact ive displays two buttons, one or each action. To con fi g u r et h ea c t i v ea n di n a c t i v es t a t e s ,g ot o System Options > Ports & Devices > I/O Ports and set the port’s Normal state . For more information about I/O ports, see I/O Ports, on page 48 [...]

AXIS Q60 34 PTZ Dome Netw ork Camer a PTZ (P a n T ilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a prede fi ned view that can be used to quickly steer the camera to a speci fi c location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Pa[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a PTZ (P a n T ilt Zoom) the most movement will b e followed. Autotracking continues until the moving object stops or disap pears from the monitored area. Movement in areas blocked by pr ivacy masks and i n exclude areas does not trigger autotracking . It is strongly recommended to enable the PTZ Control Queue if[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a PTZ (P a n T ilt Zoom) 90° -90° -180°/180° 0° 90° -90° -180°/180° 0° A B B A 1 2 Top view A Pan limit start B Pan limi t end Gatekeeper The Gatekeeper monitors an area such as an entrance gate. It can pan, tilt and zoom in, and take a snapshot of, for example, a face, triggered by mo vement in the are[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a PTZ (P a n T ilt Zoom) For more information see the online help . Tour Recording The guard tour function in this product includes tour recording, which allows recording o f a custom tour using an input device such as a joystick, mouse, keyboard or through the VAP IX® Application Programming Interface (API). A [...]

AXIS Q60 34 PTZ Dome Netw ork Camer a PTZ (P a n T ilt Zoom) When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e. the speed the camera view move s at when the joystick is pus hed all the way out in any directio n. This is useful then the view is[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Detector s Detectors Motion Detection Motion detection is used to generate an alarm when ever movement starts or stops in the camera view. Motion detection is con fi gured by de fi ning up to 10 Include and Exclude wind ows: • Include windows —d e fi ne areas where motion should be detected • Exclude w[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Detector s Motion Detection Parameters The parameters controlling motion dete ction are described in the table below: Parameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (100%) Only ver[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Applications Applications Third party applications can be uploa ded to and installed on the Axis product. F or information about available applications, downloads, trials and licenses, go to www.axis.com/applications To upload an application, go to Applications > Overview , click Browse to locate the fi le [...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Ev e n t s Events The Axis product can be con fi gured to perfo rm actions when diffe rent events occur, for e xample, start a record ing when motion i s detected. The set of conditions that de fi nes how and when the action is triggered is called an Action Rule . Available Action Rule triggers and conditions[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Ev e n t s Available actions include: • Output Port — activate an I/O port to control an external device. • Play Audio Clip —s e e Audio Clips, on page 22 . • PTZ Control - Autotracking — start autotracking, see Autotracking, on page 27 . - Preset Position — go to a preset position. - Guard Tour ?[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Ev e n t s To add additional criteria, se lect the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the ac tion rule can[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Ev e n t s To use the schedule in an Action Rule, select the schedule from the Sch edule drop-down list in the Action Rule Setup page. Recurrences Recurrences are used to trigge r Action Rules repea tedly, for example e very 5 minutes or every ho ur. To set up a recurrence: 1. Go to Events > Recurrences and [...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Re c o rd i n g s Recordings T h eA x i sp r o d u c t c a nb ec o n fi gured to record video continuously or according to an action rule: • To start a c ontinuous recording, see page 39 . • To s et up action rules, see page 36 . • To access recordings, see Recording List, on page 39 . •T o c o n fi g[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a Re c o rd i n g s Note If a new stream pro fi le is selected while a recording is ongoing, the reco rding will be stopped and saved in the recording list and a new recording with the new stream pro fi le will star t. All previous continuous recordings w ill remain in the recording list until they are remove d[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a System Options System Options Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . An administrator can set up other users by givi ng them user names and passw ords. It i s also possible to allow anonymous viewer login, which means tha[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control p roviding secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must auth enticate themsel[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a System Options To change the date and time settings, select the preferred Time mode under New Server Time : • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Serv[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and s ecure Internet access to live and recorded video accessible from any location. For more information and help to fi nd a local AVHS Service Provider go to www.axis.com/hosting AVHS is enabled by de[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a System Options Link-Local IPv4 Address Link-Local Address is enabled by defau lt and assigns the Axis product an additional I P address which can be used to access the product from other hosts on the same segment on the loca l network. The product can have a Link-Local IP and a static or DHCP-supplied IP addres[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to othe r locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Netwo[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a System Options The following traps are available: •C o l d s t a r t •W a r m s t a r t •L i n k u p • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on pa[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a System Options 3. Click Format and select the desired fi le system. Note During formatting any previous data stored on the disk will be lost. Mounting is done automatically when the c ard is inserted or whe n the product is started. A manual mount is only required if the card has been unmounted and n ot ejecte[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a System Options Port Status The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports. Note A multi-connector cable (available from Axis) is requ ired when connecting I/O devices to the Axis product. See Multi-Connector Cable (sold se[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a System Options Server Report - Provides information abo ut the product status in a pop -up window. The Access Log is automatically included in the Server Report. Parameter List - Shows the product's parameters and their current setti ngs. This may prove useful when troubleshooting or when contacting Axis S[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a System Options 4. The process is now com plete, the prod uct has been reset to the factory default settings. The default IP address is 192.168.0.90 5. Re-assign the IP address. It is also possible to reset parameters to fa ctory default via the web interface. Go to Setup > System Options > Maintenance . 5[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a T r oubleshootin g Troubleshooting Checking the Firmware Firmware is softwar e that determines the functionality o f network devices. One of your fi rst actions when troubleshooting a problem should be to check the curr ent fi rmware version. The latest version ma y contain a correction that fi xes your part[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a T r oubleshootin g arp -s <IP address> <serial number> temp ping -s 408 <IP address> In Windows , type the following from a command/DOS prompt (t his may require that you run the command pro mpt as an administrator): arp -s <IP address> <serial number> ping -l 408 -t <IP address[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a T r oubleshootin g The IP address has been changed by DHCP If the product and the client are on the same network, run AXIS IP Utility to locate the pro duct. Identify the product using its model or serial number. Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP ad[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a T r oubleshootin g Why do I not get maximum frames per second? See Performance Considerations, on page 61 . The maximum frames per second is dependent on the utility frequency (60/ 50 Hz) of the Axis product. See Technical Speci fi cations, on page 57 . Image degeneration Decrease the GOV length. G o to Video [...]

AXIS Q60 34 PTZ Dome Netw ork Camer a T r oubleshootin g Problems uploading fi les Limited space There is only limited space avail able for the upload of your own fi les. Delete existing fi les to f ree up space. Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a T echnical Speci fi cations Technical Speci fi cations Function/group Item Speci fi cat ions Models AXIS Q6034 60 Hz AXIS Q6034 50 Hz Image sensor 1/3” progressive scan CCD 1.3 megapixel Lens f4 . 7–8 4 . 6m m F 1 . 6–2 . 8 Autofocus Automatic day/night Horizontal angle of view: 55.2° – 3.2° Minimu[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cat ions Security Password protection, IP address fi ltering, HTTPS encryption*, IEEE 802.1X network access control*, digest authentication, user access log *This product includes softw are develope d by the Open SSL Project for use in the Open SSL Too[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cat ions VCCI Class B C-tick AS/NZS CISPR 22 KCC Class B EN/IEC 60950-1 IEC 60529 IP52 IEC 60721-4-3 Class 3K3, 3M3, EN/IEC 60068-2 Midspan: EN 60950-1, GS, UL, cUL, CE, VCCI, CB, KCC, UL-AR Weight Camera: 2.6 kg (5.7 lb.) Camera with drop-ceiling m oun[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a T echnical Speci fi cations Function Pin Notes Speci fi cations GND 1 Ground 3.3 V DC Power 2 Can be used to power auxiliary equipment. Note: This pin can only be u sed as power out. Max load = 250 mA Digital input — Connect to GND to a ctivate, or leave fl oating (unconnected) to deactivate. 0t o+ 4 0VD C[...]

AXIS Q60 34 PTZ Dome Netw ork Camer a T echnical Speci fi cations Connection diagram: 3.3 V max 250 mA 1 2 A B A I/O con fi gured as input B I/O con fi gured as output I/O connector 1 2 3 4 5 6 DC power input AC power input Performance Considerations When settings up your system, it is important to co nsider how variou s settings and situations [...]

AXIS Q60 34 PTZ Dome Netw ork Camer a T echnical Speci fi cations • Viewing on poorly performing client computers lower s perceived performance . Frame rate affected. 62[...]

User Manual Ver. M1.6 AXIS Q6034 P TZ Dome Network C amera Date: June 2012 © Axis Communicati ons AB, 2010 - 2012 Part No. 46 629[...]