Axis 231D+/232D+ manual

AXIS 231D+/232D+ Network Dome Camera User’s Manual[...]

AXIS COMMUNICATIONS <Product Name> Qui ck User’s Guide 2 About This Document This manual is intended for administrato rs and users of the AXIS 231D+/232D+ Network Dome Camera, and is applicable for software release 4.40. It includes i nstructions for using and managing the AXIS 231D+/232D+ on your network. Previous experience of networking [...]

3 Safety Notice - Battery Replaceme nt The AXIS 231D+/232D+ uses a 3.0V CR2032 Lithium battery as the power supply for its internal real-time clock (RTC). This battery will, under normal conditio ns, last for a minimum of 5 ye ars. Low battery power affects the operation of the RTC, causing it to reset at ev ery power-up. A log message will appear [...]

4 AXIS 231D+/232D+ Table of contents AXIS 231D+/232D+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 AXIS 232D+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hardware Description . . . . . . . . . . [...]

5 AXIS 231D+/232D+ Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Network - Basic TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1 Network - Advanced TCP/IP Setting s . . . . . . . . . . . . . . . . . . . . . . . . . [...]

6 AXIS 231D+/232D+ - Description AXIS 231D+/232D+ Ideal for demanding surveillance and remote monitoring applications, the AXIS 231D+/232D+ Network Dome Camera features precise pan/tilt /zoom control, superior quality Motion JPEG and MPEG-4 video, a dvanced event management functionality, 4 alarm inputs/4 alarm outputs (for e.g. door sensors, alar [...]

7 AXIS 231D+/232D+ - Description Hardware Description Serial number Connection module connector Network connector S/N with Network and Power Indicators Control button Mounting slot for fixing screw Network Connector - After completion of the startup an d self test routines, the Network and Power Indicators on the netw ork connector flashes as follo[...]

8 AXIS 231D+/232D+ - Using the Network Dome Camera Using the Network Dome Camera This document includes inst ructions for using and mana ging the AXIS 231D+/232D+. Instructions on how to install the AXIS 231D+/232D+ on your network are provided in the AXIS 231D+/232D+ Installation gu ide which is available on th e Axis Web site. The AXIS 231D+/232D[...]

9 AXIS 231D+/232D+ - Using the Network Dome Camera If the AXIS 231D+/232D+ has been customized , the buttons and other items described below will be displayed accordingly on the Live View page. The following provides an overview of ea ch button: The Video Format drop-down list allows the video format on the Live View page to be temporarily changed.[...]

10 AXIS 231D+/232D+ - Using the Network Dome Camera Area Zoom This allows you to draw a box over a desire d area to zoom into. To activate, click the Center button described in th e AMC viewer toolbar or in ot her Internet browsers choose PTZ > Center . Using your mouse click in the image and while holding down the left mouse button draw a squar[...]

11 AXIS 231D+/232D+ - Using the Network Dome Camera Pan/Tilt/Zoom Contro l Queue The time the user is in control of the PTZ se ttings is limited and a queue of users has been set up. Use the buttons to request or release control of the Pan/ Tilt/Zoom controllers. The Pan/Tilt/Zoom Control Queue is set up by the administrator under: Dome Configurati[...]

12 AXIS 231D+/232D+ - Video Streams Video Streams The AXIS 231D+/232D+ provides several differe nt image and video stream formats. The type to use depends on your requirements and on the properties of y our network. The Live View page in the AXIS 231D+/ 232D+ provides access to Motion JPEG and MPEG-4 video streams, as well as to single JPEG images.[...]

13 AXIS 231D+/232D+ - Video Stre ams MPEG-4 protocols and communication methods To deliver live streaming video over IP netw orks, various combinations of transport protocols and broadcast methods are employed. • RTP (Realtime Transport Prot ocol) is a protocol that a llows programs to manage the real-time transmission of multimedi a data, via un[...]

14 AXIS 231D+/232D+ - Video Streams How to stream MPEG-4 Deciding on the combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. RTP+RTSP This method (actually RTP over UDP and RTSP over TCP) should be your first consideration for live video, especially when it is important to always [...]

15 AXIS 231D+/232D+ - Video Stre ams The AXIS Media Control The recommended method of accessing live vide o (MPEG-4 and/or Motion JPEG) from the AXIS 231D+/232D+ is to use the AXIS Media Cont rol (AMC) in Microsoft Internet Explorer in Windows. This ActiveX component is automati cally installed on firs t use, after which it can be configured by ope[...]

16 AXIS 231D+/232D+ - Configuring the Network Dome Camera Configuring the Network Dome Camera This section describes how to configure th e AXIS 231D+/232D+ and is intended for the product administrator who has unrestricted access to all Setup tools and Operator who has access to Video & Image, Live View Config and Event Configuration. See the s[...]

17 AXIS 231D+/232D+ - Configuring the Network Dome Camera Video & Image Settings The following descriptions o ffer examples of the available features in the AXIS 231D+/232D+. For details of each setting, please refer to th e online help files which are available from each page. Click to access the help files. Image Settings To optimize the vide[...]

18 AXIS 231D+/232D+ - Configuring the Network Dome Camera Overlay Settings Use these settings to include an image as an overlay, and/or the date and time, along with text of your own. Text overlays are all included on one line at the top or bottom of the video image. Image overlays can be placed anywhere in the video image. To upload an overlay ima[...]

19 AXIS 231D+/232D+ - Configuring the Network Dome Camera Overlay Image Settings An overlay image is an image included in the video image. This might, for example, be your own company logo. Follow these instructions to upload and use an overlay image: Overlay image requirements Overlay image limitations Image Formats Image Size The height and width[...]

20 AXIS 231D+/232D+ - Configuring the Network Dome Camera Note that if the AXIS 232D+ is set to Au to, it will automati cally switch between IR cut filter ON and OFF, according to th e current lighting conditions. This is only possible when the iris is set to Auto Iris, and the exposure control is set to Automatic. • Backlight compensation - this[...]

21 AXIS 231D+/232D+ - Live View Config Live View Config Layout These are the tools for deciding the layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom se ttings - modify the default page with your own colors, images etc. Click the Configure button and see the following page. ?[...]

22 AXIS 231D+/232D+ - Live View Config 1.Enter the pat h to the file, e.g. a file located on your workstation or click the Browse button. 2.Select the user level for the uploaded f ile. Setting th e user ac cess level means that you have complete control over which pages can be viewed by which users. 3.When the path is shown correctl y in the text [...]

23 AXIS 231D+/232D+ - Live View Config For more information on the Axis HTTP API, see the Support / Develope r pages on the Axis Web site at http://www.axis.com. Please use th e online help files for more information. For more information on the Axis HTTP API, see the Support / Develope r pages on the Axis Web site at http://w ww.axis.c om. See als[...]

24 AXIS 231D+/232D+ - Live View Config Viewer Settings Checking the Show viewer toolbar box displays the AMC toolbar under the video stream. By checking the Enable MPEG-4 decoder installation box, it is also possible for the Administrator to enable or disa ble the installation of the MPEG -4 decoder. This is used to prevent the installation of unli[...]

25 AXIS 231D+/232D+ - Live View Config Sequence Mode Sequence Mode is a configurat ion that automatically displays the view from multiple, previously defined Preset Positions (see Dome Configura tion , on page 28 and the online help). This is useful for e.g. secu rity personnel viewing a surveillance system that constantly rotates through th e sele[...]

26 AXIS 231D+/232D+ - Live View Config PTZ controls • the Pan bar - moves the ca mera to the right and left • the Tilt bar - tips the ca mera up and d own • the Zoom bar - zooms the view in and out • the Focus bar - adjusts the focus • the Iris bar - adjusts the brightness of the image Clicking on the bars themselves or on the arrows at t[...]

27 AXIS 231D+/232D+ - Live View Config Preset Positions These presets a re select ed from the drop-down Source list on the Live View page and will move and/or zoom the camera to a pre-defined pos ition, i.e. to cover an area of particular interest. Events can also be c onfigured to go to preset positions when triggered. For information on setting u[...]

28 AXIS 231D+/232D+ - Dome Configuration Dome Configuration Preset Positions A preset position is a pre-defined camera vi ew than can be used to quickly move the camera to a specific location. From Preset Position Setup , use the Pan, Tilt and Zoom (PTZ ) contro ls to ste er the came ra to the required position. Whe n satisfied with the camera&apos[...]

29 AXIS 231D+/232D+ - Dome Confi guration Advanced Limits Define the pan, tilt , zoom and focus limits for the AXIS 231D+/232D+. Movements to the left and right, up and down can be restricted to narrow the area under surveillance. The near focus limit can be set to avoid focusi ng on objects too close to the camera. Notes: Once a limit has been sav[...]

30 AXIS 231D+/232D+ - Event Configuration Event Configuration This section describes how to configure the AXIS 231D+/232D+ for event handling. The AXIS 231D+/232D+ can be configured to perfor m certain actions when certain types of events occu r. Event Servers Event Servers are used, e.g. for r eceiving uploaded image files and/or notification mess[...]

31 AXIS 231D+/232D+ - Event Confi guration Event Types An Event Type is a set of parameters describing how and when the Network Dome Camera is to perform certain ac tions. Example: If a door is opened, and an event has been configured to act on this, the Network Dome Camera can e.g. record and save video images to an FTP server or send a notificati[...]

32 AXIS 231D+/232D+ - Event Configuration Pre-trigger and Post- trigger buffers This function is very useful when checking to see what happened immediately before and after a trigger, e.g. 10 seonds befo re and after a door has been opened. Go to Event Types > Add Triggered... > When Triggered... and chec k the Upload images checkbox to expan[...]

33 AXIS 231D+/232D+ - Event Confi guration Scheduled Event A Scheduled event can be activated at pre-set times, in a repeating pattern on selected weekdays. How to set up a scheduled event This example describes how to set the Network Dome Camera to send an email notification with saved images from at a set time: 1. Click Ad d s c h e d u l e d on [...]

34 AXIS 231D+/232D+ - Event Configuration Motion detection In the Motion Detection menu, you can configur e the video source(s) for motion detection. The motion detection feature is used to gene rate an alarm whenever movement occurs (or stops) in the image. The AXIS 231D+/232D+ can use a maximum of 10 Include/Exclude windows. • Include windows t[...]

35 AXIS 231D+/232D+ - Event Confi guration 6. A djust the Object size, History and Sensit ivity profile sliders (see table below for details). Any detected motion within an active window is th en indicated by red peaks in the A ctivity window (the active window has a red frame). 7. Click Save . Please use th e online help for descriptions of each a[...]

36 AXIS 231D+/232D+ - System Options System Options Security User acces s control is enabled by defau lt, the administra tor sets the r oot password on first access. Other users are authoriz ed with user names and passwor ds, or the administrator can choose to allow anonymous viewer login to the Live View page, as described below: Users The user li[...]

37 AXIS 231D+/232D+ - System Options Notes: • If the referrals feature is enabled and you wish to also allow normal acces s to the Live View page, the product's own IP address or host name must be added to the list of allowed referrers. • Restricting referrers has no effect on an MPEG -4 vi deo stream. To restrict an MPEG-4 stream, IP addr[...]

38 AXIS 231D+/232D+ - System Options Clients and servers in an 802.1X network may need to authenticate each other by some means. In the Axis implementation this is done with the help of digital certificates provided by a Certification Authority . These are then validated by a third-party entity, such as a RADIUS server , examples of which are Free [...]

39 AXIS 231D+/232D+ - System Options The authentication process RADIUS RADIUS (Remote Authenticati on Dial In Us er Service) is an AAA (Authentication, Authorization and Accounting) protocol for a pplications such as n e twork access or IP mobility. It is intended to work in both local and roaming situations. CA servers In cryptography, a Certifica[...]

40 AXIS 231D+/232D+ - System Options Date & Time Current Server Time - displays the current date and time (24h clock). The time can be displayed in 12h clock format in the Overlay Images (see below). New Serv er Time - Select your time zone from the dr op-down list and check the daylight saving time changes, if desired. From the Time Mode secti[...]

41 AXIS 231D+/232D+ - System Options Network - Basic TCP/IP Settings IP Address Configuration Your Axis network camera suppor ts both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address can be set au tomatically via DHCP, or a static IP address [...]

42 AXIS 231D+/232D+ - System Options Network - Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the transl ation of host names to IP addresses on your network. Obtain DNS se rver address via D HCP - automatically use the DNS server settings provided by the DHCP server. Click the View button to see th e curr ent setti ng[...]

43 AXIS 231D+/232D+ - System Options HTTP The default HTTP port number (80) can be changed to any port within the range 1024-65535. This is useful for e.g. simple port mapping. HTTPS The default HTTPS port number (443) can be changed to any port within the range 1024-65535. HTTPS is used to provide encrypted web browsing. NAT Traversal A broadband [...]

44 AXIS 231D+/232D+ - System Options Alternative HTTP port - Select this option to manually de fine an external HTTP port. Enter the port number in the field provided. If no port is entered here a port number will automatically be selected when NAT trave rsal is enabled. Notes: • An alternative HTTP port can be used/be active even if NA T travers[...]

45 AXIS 231D+/232D+ - System Options Network - QoS (Quality of service) Quality of Service (QoS) provides the means to guarantee a certain level of a specified resource to select ed traffic on a network. Qua lity can be defined as e.g. a maintained level of bandwidth, low latency, no packet loss es, etc. The main benefits of a QoS-awa re network ca[...]

46 AXIS 231D+/232D+ - System Options Network - SNMP The Simple Network Management Protocol (SNMP) allows re mote management of network devices. Depending on the level of security requ ired, select the version of SNMP to use. The three levels of security are: • SNMP V1 - includes no security . • SNMP V2c - uses ve ry simple security . The commun[...]

47 AXIS 231D+/232D+ - System Options Maintenance • R estart - The unit is restarted with out changing any of the settings. Use this method if the unit is not behaving as expected. • Restore - The unit is restarted and most current sett ings are rese t to factory default val - ues. The settings that will not be reset are as follows: • the boot[...]

48 AXIS 231D+/232D+ - System Options View Info rmation - The Logs report and the Parameter List also provide valuable information for troubleshooting and wh en contacting Axis’ support service. Configuration: Log Level for Log Files - from the drop-down list, select the level of information to be added to the Log file Log Level for Email - from t[...]

49 AXIS 231D+/232D+ - System Options Using the Con trol Button Follow the instructions below to reset the AXIS 231D+/232D+ to factory default settings using the Control Button. 1. Switch off the AXIS 23 1D+/232D+ by disconnecting the power . 2. Press and hold the Control button while you recon nect the power . 3. Keep the Control button pressed unt[...]

50 AXIS 231D+/232D+ - Connection Module Connection Module This section describes the pinout provided by the Connection module consisting of: 24V AC Power used 4 transistor outputs (see table below) 4 digital inpu ts not • 4 transistor outputs • 4 digital inputs • power and GND (ground) The inputs/outputs are used in applications for, e.g. eve[...]

o z z z o 3.3V e.g. doorbell o o o z z o o o o Switch Mode o GND IN 1 IN 2 IN 3 IN 4 OUT 1 OUT 2 OUT 3 OUT 4 24VAC GND 24VAC Power ~ ~ supply PS GND o 51 AXIS 231D+/232D+ - Connection Module Schematic Diagram - AXIS 231D+/232D+ I/O connectors and power Note: Unmarked I/O connectors on the connection module can not be used.[...]

52 AXIS 231D+/232D+ - Troubleshooting Troubleshooting Checking the Firmware One of your first actions when troubleshooting a problem should be to check the currently installed firmware version. Th e latest version may contain a correction that fixes your particular problem. See the support section at http://www.axis.com/techsup for information on t[...]

53 AXIS 231D+/232D+ - Troubleshooting Emergency Recovery Procedure If power or the network connection to the AX IS 23 1D+/232D+ is lost during the upgrade, the process will fail and the unit will become unresponsive. A flashing red Network LED indicates a failed upgrade. To re cover the unit, follow the steps below. The serial number is found on th[...]

54 AXIS 231D+/232D+ - Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setti ng the IP ad dress Using ARP Ping The IP addre ss must be se t withi n two mi nutes after the power has been applied to the AXIS 231D+/232D +, restart the serve r and try again. Also, make sure th e ping length is set to 408. See the ARP ping descrip[...]

55 AXIS 231D+/232D+ - Troubleshooting For additional assistance, plea se contact your reseller or ch eck the product’s support pages on the Axis Website at ht tp://www.axis.com/techsup Installation of additional ActiveX component restricted or prohib - ited Configure yourAXIS 231 D+/232D+ to use a Java a pplet for updating the images under Live V[...]

56 AXIS 231D+/232D+ - Technical Specifications Technical Specifications Item Specification Models • AXIS 231D+ 50 Hz/PAL • AXIS 231D+ 60 Hz/NTSC • AXIS 232D+ 50 Hz/PAL (Automatic day/night) • AXIS 232D+ 60 Hz/NTSC (Automatic day/night) Image sensor • 1/4” Sony EXview HAD CCD Lens • F1.4-3.0 • f=4.1 mm wide to 73.8 mm tele • autofo[...]

57 AXIS 231D+/232D+ - Technical Specifications Alarm and event manga gement • Events triggered by video motion detection, PTZ preset position, external inputs, or according to a schedule • Image upload over FTP,email and HTTP • Notification over TCP, ema il, HTTP, and external outputs • Pre- and post alarm buffer of 9 MB per channel Connect[...]

58 AXIS 231D+/232D+ - Technical Specifications Includ ed access ories • Power supply: 24 V AC, 1.5 A • Hard ceiling mounting bracket • Drop ceiling mounting bracket • Transparent bubble • CD with intallation tool, software, • User manual, MPEG-4 licenses (1 encoder, 1 decorder) • MPEG-4 decoder (Windows) • Quick installation guide ?[...]

59 AXIS 231D+/232D+ - Technical Specifications General performance co nsiderat ions When setting up your system, it is importa nt to consider how various settings and situations will affect performa nce. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some will a ffect both. If the load on [...]

60 AXIS 231D+/232D+ - Technical Specifications Frame rates - Motion JPEG The following test results show the frame ra tes in frames/second (fps) for Motion JPEG streams from the AXIS 231D+/232D+, using a co mpression level of 50%. Note that these values are guidelines only - actual values may vary. Frame rates - MPEG-4 The following test results sh[...]

61 AXIS 231D+/232D+ - Technical Specifications There are also factors in the monitored scene that will affect the bandwidth. These are: • the amount of motion • the image’s complexity • the lighting conditions. For MPEG-4, if there is only limited bandwidt h available, and if this is more important than the image quality, using a constant b[...]

62 AXIS 231D+/232D+ - Glossary of Terms Glossary of Terms ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them. Web browsers may come into contact with ActiveX controls, ActiveX documents, and ActiveX scripts. ActiveX controls are often downl[...]

63 AXIS 231D+/232D+ - Glossar y of Terms Compression - See Image Compression . Contrast - Defines the degree of difference between the lightest and darkest parts of an image or video stream. DC-Iris - This special type of iris is electrically controlled by the camera, to autom atically regulate the amount of light allowed to enter. DHCP (Dynamic Ho[...]

64 AXIS 231D+/232D+ - Glossary of Terms Half-duplex - See Full-duple x . HTML (Hypertext Markup Language) - HTML is the set of "markup" symbols or codes inserted in a file intended for display in web browser. The markup tells the browser how to display the page's words and images for the user. HTTP (Hypertext Transfer Protocol) - HTT[...]

65 AXIS 231D+/232D+ - Glossar y of Terms the Unix family. Because of its robustness and availability, Linux has won popularity in the open source community and among commercial application developers. MAC address (Me dia Access Control add ress) - A MAC address is a uniq ue identifie r associated with a pie ce of networking equipment, or more speci[...]

66 AXIS 231D+/232D+ - Glossary of Terms can effectively use a WAN (Wide Area Network) as a larg e single LAN (Local Area Network). This kind of interconnection is known as a virtual private network (VPN). Pre/post alarm images - The images from immediately before and after an alarm. These images are stored in a buffer for later retrieval. Progressi[...]

67 AXIS 231D+/232D+ - Glossar y of Terms users, such as spammers. SNMP (Simple Networ k Ma nagement Protocol) - SNMP forms part of the Internet Protocol suite, as defined by the Internet Engineering Task Force. The protocol can support monitoring of network-attache d devices for any conditions that warrant administrative attention. Sockets - Socket[...]

68 AXIS 231D+/232D+ - Glossary of Terms the Internet. The Web server listens for requests from Web browsers and upon re ceiving a request for a file se nds it back to the browser. The primary function of a Web server is to serve pages to other remote computers; c onsequently, it needs to be installed on a computer that is permanently connected to t[...]

69 AXIS 231D+/232D+ Index A Accessing the video stream 15 Action buttons 9, 23 Active/Inactive 9, 23 ActiveX controls 8 Administra tor 16 Advanced TCP/IP settings 42 Alarm 34, 50 AMC 10, 15 B Backlight compensation 20 Backup 47 Bandwidth 12, 60 Buffer Size 32 Buffers 32 C CGI links 22, 27 Click-in-image 26 Connection Module 50 Constant bit rate 12 [...]

70 AXIS 231D+/232D+ Pan/Tilt/Zoom Control Queue 11 Pan/Tilt/Zoom Controls 10 Pinout 46 Pinout - I/O connectors 50 Port Status 35 Ports & Devices 46 Post-trigger Buffer 32 Preset positions 27 Pre-trigger Buffer 32 PTZ commands 22, 27 PTZ control queue 27 PTZ controls 25 Pulse 9, 23 Q QuickTime 23 R Recovery 53 Referrals 36 Restart 47 Restore 47 [...]