Axis P1344-E manual

USER’S MANUAL AXIS P1343 Network Camera AXIS P1343-E Network Camera AXIS P1344 Network Camera AXIS P1344-E Network Camera[...]

AXIS P1343/-E/AXIS P1344/-E User’s Manual Notices This manual is intended for administrators and users of the AXIS P1343/-E/AXIS P1344/-E Networ k Camera, and is applicable for firmware release 5.0 and later. It includes instru ctio ns for using and managing the camera on your ne twork. Previous experience of networking will be of use when using [...]

3 AXIS P1343/-E/AXIS P1344/-E - Table of contents Contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

4 AXIS P1343/-E/AXIS P1344/-E - Table of contents Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61[...]

5 AXIS P1343/-E/AXIS P1344/-E - Product Description Product Description This manual applies to the AXIS P1343/-E/AXIS P1344 /-E Networ k Cameras. The information provided here applies to all models, except where otherwise indicated. Key features • Superb video quality in cluding HDTV quali ty AXIS P1343/-E/AXIS P1344/-E Ne twork Cameras support w[...]

6 AXIS P1343/-E/AXIS P1344/-E - Product Description Overview For descriptions of the co nnectors, please refer to Unit connector s, on page 41. Network connector (PoE) Focus puller Status LE D Zoom puller Power LED Network LED Part number (P/N) & Serial number (S/N). The serial number may be required during installation. Bottom view Rear view C[...]

7 AXIS P1343/-E/AXIS P1344/-E - Product Description Top cover Network camera Cable cover AXIS P1343-E/AXIS P1344-E Sun shield Bottom cover Cable holes Network connector (PoE IN) Alarm output (connected at delivery) Arctic Temperature Control switch LED indicator (enabling not required) Network connector (PoE OUT, connected at delivery) I/O cable Ne[...]

8 AXIS P1343/-E/AXIS P1344/-E - Accessing the Camera Accessing the Camera To install this Axis product, refer to the In stallation Guide supplied with your product. The network camera can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Mac OSX and Fi refox with other operati[...]

9 AXIS P1343/-E/AXIS P1344/-E - Accessing the Camera Access from the Internet Once connected, the camera is accessible on you r local network (LAN). To access the camera from the Internet you must configure your broadband router to allow incoming data traffic to the camera. To do this, enable the NAT-traversal feature, which will attempt to automat[...]

10 AXIS P1343/-E/AXIS P1344/-E - Accessing the Camera The Live View page If your network camera has been customiz ed to meet specific requirements the bu ttons and other items described below may or may not be displayed on the Live View page. The following provides an overview of each available button: General contro ls AXIS Media Control toolbar T[...]

11 AXIS P1343/-E/AXIS P1344/-E - Accessing the Camera Pan/Tilt/Zoom controls The following controls are availabl e if digital PTZ is enabled, see PTZ Settings, on page 23. The administrator can enable and disable the controls for specific users under System Options > Security > Users > User List . Accessing the Setup tools AXIS P1343/-E/AX[...]

12 AXIS P1343/-E/AXIS P1344/-E - Video and Audio Streams Video and Audio Streams The network camera provides se veral image and video stream formats. Your re quirements and the properties of your network will determine the type you use. The Live View page in the network camera provides access to H.264 and Motion JPEG video streams, audio streams an[...]

13 AXIS P1343/-E/AXIS P1344/-E - Video and Audio Streams AXIS Media Control (AMC) AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing liv e video from the network camera. The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Medi a Control User’s Manual for[...]

14 AXIS P1343/-E/AXIS P1344/-E - Basic Setup Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the network camera: 1. Users, see page 31. 2. TCP/IP, see page 33. 3. Date & Time, see page 33. 4. Video Stream, see page 15. 5. Focus, see page 18. 6. Audio Settings, see page 19.[...]

15 AXIS P1343/-E/AXIS P1344/-E - Video & Audio Video & Audio Click to access the online help that explains the Setup tools. Video Stream The video stream settings appear under four different tabs: •I m a g e • Audio • H.264 •M J P E G Preview For a preview of the image before saving, select the Video Format and click Open... . The p[...]

16 AXIS P1343/-E/AXIS P1344/-E - Video & Audio Audio Check the Enable Audio box to enable audio in the video stream. Note: The checkbox Enable Audio Support under System Options > Security > Audio Support must also be checked to enable sound in the product. See Audio Support, on page 32 . Configuration settings from Video & Audio >[...]

17 AXIS P1343/-E/AXIS P1344/-E - Video & Audio Camera Settings This page provides access to the advanced image settings for AXIS P1343/-E/AXIS P13 44/-E. Image Appearance Color level - Select an appropriate level by entering a value in the range 0-100. Lower values mean less color saturat ion, whilst the value 100 gives maximum color saturation[...]

18 AXIS P1343/-E/AXIS P1344/-E - Video & Audio Overlay Image An overlay image is a static image supe rimposed over the video image. The overla y image can be used to provide extra information, or to mask a part of the video image. See the online help for supported image formats and sizes. To use your own image, e.g. a logo, it must firs t be up[...]

19 AXIS P1343/-E/AXIS P1344/-E - Video & Audio Notes: • The back focus (step 2) should only be rese t if the camera has been focused previously. • Set focus as precisely as possible using the focus puller on the lens (step 3) before star ting the automatic fine-tuning (step 4). • If the camera is placed so that it is difficult to look at [...]

20 AXIS P1343/-E/AXIS P1344/-E - Video & Audio Audio Input An external microphone or a line source can be connected to the Audio in th e connector of the network camera. If an external microphone or line source has been connected, the internal mic rophone will be automatically disconnected. The audio source must be set to Microphone or Line dep[...]

21 AXIS P1343/-E/AXIS P1344/-E - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile to be used for the Liv e View page. Listed are the pre-programmed stream profiles as well as the ones created under Video & Audio > Stream Profiles . See Stream Profiles, on page 16, for m[...]

22 AXIS P1343/-E/AXIS P1344/-E - Live View Config Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AXIS Media Control. This is used to prevent the installat[...]

23 AXIS P1343/-E/AXIS P1344/-E - PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) PTZ Settings To use the camera’s digital pan, tilt and zoom (PTZ) functionality, check the Enable digital PTZ box and click Save. Select the maximum zoom rate from the Max zoom drop-down list. The selected zoom rate also determines the resolutions available for video streams[...]

24 AXIS P1343/-E/AXIS P1344/-E - PTZ (Pan Tilt Zoom) Advanced Controls Panel Shortcut Command But tons can be configured to provide direct access to commands issued via the VAPIX® Application Progra mming Interface. The buttons will be displayed in the PTZ control panel, which is available on the Live View page by clicking the Ctrl panel button. E[...]

25 AXIS P1343/-E/AXIS P1344/-E - Events Events Pre-defined parameters, known as an event or Event Type can trigger certain actions in the camera. A common event type is an alarm that causes the camera to upload images. Many eve nt types use an Event Ser ver , to receive uploaded images. An event that is triggered by a signal, such as a door switch,[...]

26 AXIS P1343/-E/AXIS P1344/-E - Events Triggered Event A triggered event can be activated by: • Input ports • A manual trigger – using the manual trigger button on the Live View page or through the VAPIX® Application Pro- gramming Interface (API) • IR cut filter • Movement in a motion detection window • Audio – when the sound level [...]

27 AXIS P1343/-E/AXIS P1344/-E - Events Continue image upload (unbuffered) – Upload video images for a fixed length of time or for as long as the trigger is active. Select type – Upload images to an FTP or HTTP server, send images by e-mail or save the video stream to the local storage disk. Create fo lder – Images uploaded to FTP and HTTP se[...]

28 AXIS P1343/-E/AXIS P1344/-E - Events Motion Detection Motion detection is used to generate an alarm whenever moveme nt occurs (or stops) in the camera’s field of view. Up to 10 Include and Exclude windows can be configured: • Include windows target s pecific areas with in the whole image. • Exclude windows define areas within an Include wi[...]

29 AXIS P1343/-E/AXIS P1344/-E - Events Examples: • Avoid triggering on small objects by setting the object size level to high. • Use several small Motion Detection wi ndows rather than one large window, if triggers on small movements or objects are desired. • To reduce the number of triggers if there is a lot of movement during a short perio[...]

30 AXIS P1343/-E/AXIS P1344/-E - Recording List Recording List The Recording List window contains a list of recordings made to the memory card. It shows each recording's start time, length, the event type used to start the recording, and indicates if the recording is locked so that it can neither be deleted nor recorded over. To view a recordi[...]

31 AXIS P1343/-E/AXIS P1344/-E - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list disp[...]

32 AXIS P1343/-E/AXIS P1344/-E - System Options To access a network protected by IEEE 802. 1X, devices must authenticate themselves . The authentication is performed by a third-party entity called an authentication server, typically a RAD IUS server, exampl es of which are FreeRADIUS and Microsoft Internet Authentication Servic e. In Axis implement[...]

33 AXIS P1343/-E/AXIS P1344/-E - System Options Date & Time Current Server Time - Displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). New Server Time - Select yo ur time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings ti[...]

34 AXIS P1343/-E/AXIS P1344/-E - System Options Use the following I P address - To use a static IP address for AXI S P1343/-E/A XIS P1344/-E, check the radio button and then make the following settings: • IP address – Specify a unique IP address for your AXIS P1343/-E/A XIS P1344/-E. (To chec k if the IP address you intend to use is available o[...]

35 AXIS P1343/-E/AXIS P1344/-E - System Options Link-Local IPv4 Address This is enabled by default and assigns the network camera an additional IP address for use with UPnP ™ . The camera can have both a Link-Local IP and a static/D HCP-supplied IP address at the same time - these will not affect each other. HTTP and HTTPS The default HTTP/HTTPS [...]

36 AXIS P1343/-E/AXIS P1344/-E - System Options RTSP The RTSP protocol allows a connecting client to start an H.264 stream. Check the box to enable the server and enter the RTSP port number to use. The default setting is 554. Note that H.26 4 video streams will not be available if this service is not enabled. SOCKS SOCKS is a networking proxy proto[...]

37 AXIS P1343/-E/AXIS P1344/-E - System Options Traps for SNMP v1/v2 Traps are used by the camera to send messages to a mana gement system for important events or sta tus changes. If Enable traps is selected, enter the e mail address where the trap message is to be sent as well as the Trap community that should receive the message. There are four t[...]

38 AXIS P1343/-E/AXIS P1344/-E - System Options Ports & Devices I/O Ports AXIS P1343/-E/AXIS P1344/-E has one input and one output port. for connection of external devi ces. The ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit . See Unit connectors , on page 41, for information o[...]

39 AXIS P1343/-E/AXIS P1344/-E - System Options Logs & Reports When contacting Axis support, plea se be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information The Server Report and Parameter List may prove useful when troubleshooting a problem or when contacting the Axis[...]

40 AXIS P1343/-E/AXIS P1344/-E - About About Here you can find basic information a bout your network camera. You can also view third party software licenses. Resetting to Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 38)[...]

41 AXIS P1343/-E/AXIS P1344/- E - Unit connectors Unit connectors Network connecto r - RJ-45 Ethernet connector. Supports Power over Et hernet. Using shielded cables is recommended. Power connector - 2-pin terminal block used for power input. Audio in (pink) – 3.5 mm input for a mono microphone, or a line-in mono signal (left chan nel is used fro[...]

42 AXIS P1343/-E/AXIS P1344/- E - Unit connectors I/O terminal connecto r - Used in applications for e.g. mo tion detection, event triggering, time lapse recording and alarm notifications. In addition to an auxiliary power and a GND pin, it provides the interface to: • 1 digital output - For connecting external devices such as relays and LEDs. Co[...]

43 AXIS P1343/-E/AXIS P1344/- E - Unit connectors LED indicators Note: Please refer to the product’s Installation Guide for info rmation on the LED indicators for the housing electronics (fan/heater) and a description of the behavior of the Status LED when using the Focus Assistant. LED Color Indicatio n Network Green Steady for connection to a 1[...]

44 AXIS P1343/-E/AXIS P1344/ -E - Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network cameras. One of your first actions when troubleshooting a problem should be to check the current firmware version. The la test version may contain a correction that fixes your particular problem. [...]

45 AXIS P1343/-E/AXIS P1344/ -E - Troubleshooting Axis Support If you contact Axis support, please help us resolve your problem expediently by providing a Server Report and a detailed description of the problem. The Server Report contains important information about the server an d its software, as well as a list of the current parameters. The Acce[...]

46 AXIS P1343/-E/AXIS P1344/ -E - Troubleshooting Symptoms, possible causes , and remedial action Problems se tting the IP a ddress When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping lengt h is set to 408. See the Installation Guide. The camera is[...]

47 AXIS P1343/-E/AXIS P1344/ -E - Troubleshooting Lower frame rate than expected Reduce number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the system adminis trator that there is enough bandwidth available. See also the online help. Check in the AMC Control Panel (H.264 ta b) that video proce[...]

48 AXIS P1343/-E/AXIS P1344/ -E - Troubleshooting For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup No audio Incorrect setup Check the sound card in the PC. Ensure that the mu te button is n ot pressed and the volume set- tings are correct. No audio or very poor audio quality C[...]

49 AXIS P1343/-E/AXIS P1344/-E - Technical Sp ecifications for AX IS P1343/AXIS P1343-E Technical Specifications for AXIS P1343/AXIS P1343-E Function/group Item Specification Camera Models SVGA resolution, day and night Image sensor Progressive scan RGB CMOS ¼” Lens • Varifocal 3 - 8 mm, F1.4, DC-iris, CS mount • Horizontal angle of view: 59[...]

50 AXIS P1343/-E/AXIS P1344/-E - Technical Sp ecifications for AX IS P1343/AXIS P1343-E System Integration Application Progra mmin g Interface Open API for software integration, including VAPIX® from Axis Communications*, AXIS Media Control SDK*, event trigger data in video stream Quality of Service (QoS) layer 3, DiffServ Model Embedded Linux ope[...]

51 AXIS P1343/-E/AXIS P1344/-E - Technical Sp ecifications for AX IS P1343/AXIS P1343-E General C asing • AXIS P1343: Metal (zinc) • AXIS P1343-E: IP66-rated, IK10 in pact-resistant aluminum enclosu re Processors, memory ARTPEC-3, 128 MB RAM, 128 MB Flash Battery backed-up real-time clock Power • AXIS P1343: Power over Ethernet IEEE 802.3af C[...]

52 AXIS P1343/-E/AXIS P1344/-E - Technical Sp ecifications for AX IS P1344/AXIS P1344-E Technical Specifications for AXIS P1344/AXIS P1344-E Function/group Item Specification Camera Models 1 MP/HDTV 720p, day and night Image sen sor Progressive sc an RGB CMOS ¼” Lens • Varifocal 3 - 8 mm, F1.2, DC-iris, CS mount • Horizontal angle of view: 7[...]

53 AXIS P1343/-E/AXIS P1344/-E - Technical Sp ecifications for AX IS P1344/AXIS P1344-E Network Security Password protection, IP address filterin g, HTTPS encryption* , IEEE 802.1X network access control*, digest authentication, user access log *This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit (www.o[...]

54 AXIS P1343/-E/AXIS P1344/-E - Technical Sp ecifications for AX IS P1344/AXIS P1344-E General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and so[...]

55 AXIS P1343/-E/AXIS P1344/-E - Glossary of Terms Glossary of Terms ActiveX - A standard that enables soft ware components to interact with one another in a networked environment, regardless of the language(s ) used to create them. web browsers may come into contact w ith ActiveX controls, ActiveX documents, and ActiveX sc ripts. ActiveX controls [...]

56 AXIS P1343/-E/AXIS P1344/-E - Glossary of Terms remember than 192.0.34.166. Th e t ranslation tables for domain names are contained in Domain name servers. Domain Server - Domains can also be used by organizations who wish to centralize the ma nagement of their (Windows) computers. Each user within a domain has an accou nt that usually allows th[...]

57 AXIS P1343/-E/AXIS P1344/-E - Glossary of Terms Interlacing was developed many years ago for the analog TV world and is still used widely today. It provides good results when viewing motion in standard TV pictures, although there is always some degree of distorti on in the image. To view interlaced video on e.g. a computer monitor, the video mus[...]

58 AXIS P1343/-E/AXIS P1344/-E - Glossary of Terms standard in Europe. PAL deli vers 625 lines at 50 half-frames/second. Ping - Ping is a basic network program used diagnostically to check the status of a network host or device. Ping can be used to see if a particular network address (IP address or host name ) is occupied or not, or if the host at [...]

59 AXIS P1343/-E/AXIS P1344/-E - Glossary of Terms Simplex - In Simplex operation, a network cable o r communications channel can only send information in one direction. SMTP (Simple Mail Transfer Protocol ) - SMTP is used for sending and receiving e-mail. However, as it is ‘simple,’ it is limited in its ability to queue messages at the receivi[...]

60 AXIS P1343/-E/AXIS P1344/-E - Glossary of Terms server access statisti cs. WEP (Wireless Equivalent Privacy) - A wireless security protocol, specified in the IEEE 802.11 standa rd, which is designed to provide a wireless local area network (WLAN) w ith a level of security and privacy comparable to that usually expected of a wired LAN. Security i[...]

AXIS P1343/-E/AXIS P1344/-E - Index 61 Index A Action Buttons 10, 22 Active/Inactive 22 Administrator 11 Alarm 28, 42 AMC 8 ARP/Ping 34 Audio 16 Audio input 20 Audio output 20 Audio Settings 19 AXIS Media Control 13, 19 AXIS Media Control toolbar 10 B Backlight compensation 17 Backup 38 Bit Rate 16 Bonjour 8 Buffer Size 26 C Camera tampering 27 CGI[...]

AXIS P1343/-E/AXIS P1344/-E - Index 62 Time Mode 33 Troubleshooting 44 U Upgrade Server 38 UPnP 35, 37 Users 31 V VAPIX 22, 24 Video Stream 15 W White Balance 17 Wide Dynamic Range 17[...]