Axis Q1604 manual

USER'S MANUAL AXIS Q1604 Network Camera[...]

About this document This manual is intended for admin istra tors and users of the AXIS Q1604 Network Camera, and is applicab le to fi rmware 5.40 a nd later. It includes instructions fo r using and managing the product on your network. Previous experience of networking will be of use when using this produc t. Some knowledge of UNIX or Linux-based [...]

AXIS Q1604 Netw ork Camer a T able o f Content s H a r d w a r e o v e r v i e w ....... ................... ................ 4 C o n n e c t o r s ............. .......... ............ ............. .... 5 L E Di n d i c a t o r s ... ............. ............ .......... ............ 7 S t a t u sL E Dw h e nu s i n gF o c u sA s s i s t a n t ..[...]

AXIS Q1604 Netw ork Camer a H a rd w a re ov e r v i ew Hardware overview 1 2 3 4 5 6 7 8 1. Focus puller 2. Zoom puller 3. Status LED 4. Internal microphone 5. SD memory card slot 6. Network connector (PoE) 7. Audio out 8. Audio in 4[...]

AXIS Q1604 Netw ork Camer a H a rd w a re ov e r v i ew 1. Power LED 2. Network LED 3. Control b utton 4. Iris connector 5. Power connector 6. I/O terminal connector Connectors Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE). Caution Due to local regulations or the environmental and electrical conditions in which th[...]

AXIS Q1604 Netw ork Camer a H a rd w a re ov e r v i ew • Enabling the Focus A ssistant. Press an d very quickly release the C ontrol button. • C o n n e c t i n gt oa nA X I SV i d e oH o s t i n gS y s t e ms e r v i c e . S e e page 37 . To connect, press and hold the button for about 1 second until the Status LED fl ashes green . • C o n[...]

AXIS Q1604 Netw ork Camer a H a rd w a re ov e r v i ew 3.3 V max 50 mA 1 2 3 4 LED indica tors LED Color Indication Green Steady for connection to a 100 MBit/s ne twork. Flashes for network activity. Amber Steady for connection to a 10 MBit/s ne twork. Flashes for network activity. Network Unlit No network connection. Green Steady g reen for no rm[...]

AXIS Q1604 Netw ork Camer a H a rd w a re ov e r v i ew Status LED when using Focus Assistant Status Color Indication Green Focus Assistant is ena ble d The lens is optimally adj usted Amber The camera has been moved, or an object has been inserted in front of the lens. Exit and restart the Focus Assistant. The lens is less optimally adjus ted Red [...]

AXIS Q1604 Netw ork Camer a A ccessin g the pr oduct Accessing the product To install the Axis product, refer to the Installation Guide sup plied with the product. The product can be used with most operating systems and browsers . The recommended bro wsers are Internet Explorer with Windows, Safari with Maci ntosh and Firefox w ith other operating [...]

AXIS Q1604 Netw ork Camer a A ccessin g the pr oduct Access from the Internet Once connected, the Axis product is accessible on your local net work (LAN). To access the product from the Internet you must con fi gure your network router to allow incoming data traf fi c to the product. To do this, e nable the NA T-traversal feature , which will att[...]

AXIS Q1604 Netw ork Camer a A ccessin g the pr oduct When using 50 Hz, the maximum fram e rate is limited to 25 fps . Note Power line frequency is different in differe nt geographic regions. In the Americas, 6 0 Hz is u s ually used; most other parts of the world use 50 Hz. Local variatio ns may appl y, always check with the local authorities. See [...]

AXIS Q1604 Netw ork Camer a A ccessin g the pr oduct Click the View Full Screen button and the video ima ge will fi ll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view. The Record button is used to record t he curr ent video stream. The lo cation where the reco rding is saved can be speci fi ed in the AMC [...]

AXIS Q1604 Netw ork Camer a Media s treams Media streams The Axis product provides several audio and video stream form ats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motio n J PEG video streams, audio streams and to the list of available strea[...]

AXIS Q1604 Netw ork Camer a Media s treams T h eA M CC o n t r o lP a n e lc a nb eu s e dt oc o n fi gure various video a nd a udio se ttings. Pl ease see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is a u toma tically installed on fi rst use, after which it can be con fi gured. Open the AMC Control Panel [...]

AXIS Q1604 Netw ork Camer a Media s treams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to u se other players to view the H.264 stream using the paths a bove, although A xis does not guarantee this. Accessing audio streams The Live Vie [...]

AXIS Q1604 Netw ork Camer a Settin g up the p r oduct Setting up the product The Axis product can be con fi gur ed by users with adminis t rator or operator rights. Cl ick Setup in the top right-hand corner of t h eL i v eV i e wp a g e . • Administrators have unrestricted access to all settings. • Operators have access to all settings except [...]

AXIS Q1604 Netw ork Camer a Video and A udio Video and Audio The video and audio settings ca n be used to optimize video a nd a udio quality. You can con fi gure the following: • Video stream settings. See page 17 . •S t r e a m p r o fi les . See page 18 . • Camera settings. See page 18 . • Overlay imag e. See page 21 . •P r i v a c y [...]

AXIS Q1604 Netw ork Camer a Video and A udio Setting the compression level affects the image quality and bandwi dth; the lower the compression , the higher the image quality with higher bandwidth requirements. To avoid bandwidth problems on the netw ork, you can limit the frame rate allowed to each viewe r. The max imum frame rate can be set to Unl[...]

AXIS Q1604 Netw ork Camer a Video and A udio Capture Mode The capture mode setting reduces image fl icker in fl uorescent light environments as image data is sampled at a rate that matches the local power line frequency. C a p t u r em o d ei ss e tt h e fi rst time the product is accessed. Select the capture mode with the power line frequency ([...]

AXIS Q1604 Netw ork Camer a Video and A udio Wide Dynamic Range (Dynamic Contrast) Wide dynamic range (D ynamic Contrast) can improve the expo sure when there is a considerable contrast between light and dark areas in the image. In intense backlight conditions, enable W DR. Disable WDR In low light conditions for optimal exposure. Note This se ttin[...]

AXIS Q1604 Netw ork Camer a Video and A udio Example If s torage space or bandwidth is limited, try using a lower gain. This will reduce image noi se a n d pro duce sma lle r im age fi les. IR cut fi lt er The IR cut fi lter prevents infrared ( IR) light from reaching the image sensor. In poor li ghting conditions, for example at night, or when [...]

AXIS Q1604 Netw ork Camer a Video and A udio Note • The back focus (step 2) should only be reset if the camera has been focused previously. • Set focus as precisely as possible using the focus pull er on the l ens (step 3) before starting the a utomatic fi ne-tuning (step 4). • If the camera is placed so that it is dif fi cult to look at th[...]

AXIS Q1604 Netw ork Camer a Video and A udio Input gain - Control the volume (dB Full Scale) of the audio inp ut. If the sound is too low, choose a higher dB, to amplify the sound. If the sound is too high, choose a lower dB. The Level bar gives a visual r epre sentation of the audio signal level in dB relative to the full-scale input level. • Gr[...]

AXIS Q1604 Netw ork Camer a Live Vie w Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the following features of t h eL i v eV i e wp a g e . •S t r e a m P r o fi le. See page 18 . • Default Viewer for Browser. See page 24 . • Viewer Settings. See page 25[...]

AXIS Q1604 Netw ork Camer a Live Vie w Con fi g Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG) QuickTime H.264 Java applet A slower imaging alternative to AMC (Motion JPEG). Req uire s one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher • JRE (J2SE) 5.0 o r higher Windows Inter[...]

AXIS Q1604 Netw ork Camer a Detector s Detectors Camera Tampering Camera Tamper ing can generate an alarm w hene ver the came ra is repositioned, or when the lens is co vered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To con fi gure tampering: 1. Go to Detectors > Camera Tampering . 2.[...]

AXIS Q1604 Netw ork Camer a Detector s Audio d etection The Axis product can be con fi gured to generate an alarm when audio rises ab ove o r falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most s ensitive and 100 the l east sensitive. 1. Go to Detectors > Audio Detection . 2. Set the audio al[...]

AXIS Q1604 Netw ork Camer a Applications Applications Third p arty applications can be uploaded to and installe d on the Axis product. For information a bout avai lable ap plications, downloads, trials and licenses, go to ww w .axis.com/applications To upload an application, go to Applications > Overview , click Browse to locate the fi le a n d[...]

AXIS Q1604 Netw ork Camer a Ev e n ts Events The Axis product can be con fi gured to pe rform actions when different events occur, for example, start a recording w h e n motion is detected. The set of conditions that de fi nes how and when the action is triggered is called an Action Rule . Available Action Rule triggers and conditions include: ?[...]

AXIS Q1604 Netw ork Camer a Ev e n ts • Send Noti fi cations —s e n dan o t i fi cation message to a recipient. Setting Up an Action Rule An action rule de fi nes the conditions that must be met for the product to pe rform an action, for example record video or send email noti fi cations. If multiple conditions are de fi ned, all must be m[...]

AXIS Q1604 Netw ork Camer a Ev e n ts To add a recipient: 1. Go to Events > Recipients and click Add . 2. Enter a descriptive name 3. Select a r ecip ient Type . 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient. 6. Click OK . Schedules Schedules can be used as action rule triggers or a[...]

AXIS Q1604 Netw ork Camer a Re c o rd in g s Recordings T h eA x i sp r o d u c t c a nb ec o n fi gured to record video continuously or according to an action rule: • To start a continuous recording, see page 32 . • To set up ac tion rules, see page 30 . • To access recordings, see Recording List, on page 32 . •T o c o n fi gure came ra [...]

AXIS Q1604 Netw ork Camer a Re c o rd in g s Note If a new stream pro fi le is selected while a recording is ongoing, the reco rding will be stopped and saved in the recording list and a new recording with the new stream pro fi le will s t ar t. All previous continuous recordings will remain in the recording list until they are removed manually o[...]

AXIS Q1604 Netw ork Camer a System Options System Options Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It i s also possible to allow anonymous viewer login, which means that anybody ma[...]

AXIS Q1604 Netw ork Camer a System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control p roviding secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must auth enticate themselves. The a[...]

AXIS Q1604 Netw ork Camer a System Options To change the date and time settings, select the preferred Time mode under New Server Time : • Synchronize w ith computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize w ith NTP Server o bta[...]

AXIS Q1604 Netw ork Camer a System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and s ecure Internet access to live and recorded video accessible from any location. For more information and help to fi nd a local AVHS Service Provider go to w ww.axis.com/hosting AVHS is enabled by default. Th[...]

AXIS Q1604 Netw ork Camer a System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the p roduct from o ther hosts on the same segment on the loca l network. The product can have a Link-Local IP and a static or DHCP-supplied IP addre ss at the [...]

AXIS Q1604 Netw ork Camer a System Options Note This FTP server has nothing to d o with the product’s ability to transfer images via FTP to other l ocations a nd servers . RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port numb er can be changed under System Options > Network >[...]

AXIS Q1604 Netw ork Camer a System Options The following traps are available: •C o l d s t a r t •W a r m s t a r t •L i n k u p • Authentication failed SNMP v3 provides encryption and s ecure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 34 . T[...]

AXIS Q1604 Netw ork Camer a System Options If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair . To avoid fi lling the card, it is recommended to remove recordings continuously. Under Recording Settings , select Remove recordings older than and select the number of days or weeks. To stop [...]

AXIS Q1604 Netw ork Camer a System Options • the default router • the subnet mask •t h e s y s t e m t i m e • the IEEE 802.1X settings • the focus pos ition Click Default to reset a ll settings, includ ing the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory[...]

AXIS Q1604 Netw ork Camer a System Options Server Report - Provides information about the product status in a pop -up window. The Access Log is automatically included in the Server Report. You can view or download the server repo rt. Dow nloading the server report creates a .zip fi le that contains a complete server report text fi le in UTF–8 f[...]

AXIS Q1604 Netw ork Camer a System Options 3. Keep the Control button pressed for about 15 seconds until the Status indicator fl as hes amber. 4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The product has been reset to the factory d ef ault settings. The d efault IP address is [...]

AXIS Q1604 Netw ork Camer a T r oubleshooting Troubleshooting Checking the fi rmware Firmware is software that determines the functionality of network devices. One of your fi rst actions when troubleshooting a problem should be to check the current fi rmw are version. The latest version may conta in a corr ection that fi xes your particular pro[...]

AXIS Q1604 Netw ork Camer a T r oubleshooting Symptoms, possible causes and remedial actions Problems setting the IP address When using ARP/Ping Try the ins t alla tion again. The IP address mu st be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for detailed inst[...]

AXIS Q1604 Netw ork Camer a T r oubleshooting Multicast H.264 only accessible by local clients Check if your router supports multicasting, o r if the router settings between the client and the product need to be con fi gured. The TTL (Time To Live) value may need to be increased. Poor rendering of H.264 images Color depth set incorrectly o n clien[...]

AXIS Q1604 Netw ork Camer a T r oubleshooting Slow image update Con fi guring pre-buffers , motion detection , high-resolution images o r high frame rates will affect the performance of the Axis product. Poor performance Poor performance m ay be caused by heavy network traf fi c, multiple users accessing the product, low performance clients, use [...]

AXIS Q1604 Netw ork Camer a T r oubleshooting Distorted audio Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings . Feedback loops Feedback loops might a ppear in full-duplex mode. Try moving the microphone or the speaker, or use half-duplex mode instead. Storage and disk management problems [...]

AXIS Q1604 Netw ork Camer a T echnical Speci fi cations Technical Speci fi cations Function/group Item Speci fi cations Models AXIS Q1604: 720p resolution, indoor Image sensor Progressive scan RGB CMOS 1/3” Lens Varifocal 2.8 - 8 mm, F1.2, DC-iris, IR corrected, CS-mount Horizontal angle of view 100°-34° Vertical angle of view 75°-26° Diag[...]

AXIS Q1604 Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cations Audio streaming Two-way, full duplex Audio compression Audio input/output AAC LC 8 kHz 32kbit/s, 16 kHz 64 kbit/s G.711 P CM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Con fi gurable bit rate Audio input 3.5mm jack for mic/line in. Max 80mV[...]

AXIS Q1604 Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cations Installation, management and maintenance Axis Camera Management tool on CD and web-based con fi gurat ion Con fi guration of backup and restore Firmware upgrades over HTTP or FTP, fi rmware a vailable at www .ax is.com Casing Metal (zinc) Processor, me[...]

AXIS Q1604 Netw ork Camer a T echnical Speci fi cations • Viewing on poorly performing c lient computers lo wer s perceived performance . Frame rate affected. 53[...]

User's Manual Ver. M2.2 AXIS Q1604 N etwork Camera Date: Octob er 2011 © Axis Communications AB, 2011 Part No. 45 821[...]