Axis Q3505-VE manual

AXIS Q3505–VE Fixed Dome Network Camera User Manual[...]

About this Document This manual is intended for administrators and users of the AXIS Q3505–VE Fixed Dome Network Camera, and is applicable to rmware 5.55 and later . It includes instructions for using and managing the product on your network . Previous experience of networking will be of use when using this product. Some knowledge of UNIX or L[...]

서 사 용 하 는 것 을 목 적 으 로 하 며 , 모든 지역 에 서 사 용 할 수 있 습 니 다 . 적 절 히 접지 된 STP (shielded twisted pair) 케 이 블 을 사 용 하 여 제 품 을 연 결 하 십 시 오 . Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment.[...]

AXIS Q3505–VE Fixed Dome Network Camera T able of C ontents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS Q3505–VE Fixed Dome Network Camera T able of C ontents Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS Q3505–VE Fixed Dome Network Camera Hardware Overview Hardware Overview Note 3–9 mm lens: Pressing the lens too hard while cleaning may cause the lens to move down. If this happens while the camera is in operation, re-calibrate the optics by clicking Calibrate from the Server Maintenance web page ( System Options > Maintenance ). 8 9 11 [...]

AXIS Q3505–VE Fixed Dome Network Camera Hardware Overview Network Connector RJ45 Ethernet connector with Power over Ethernet (P oE). NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specic use. Make sure that the network dev[...]

AXIS Q3505–VE Fixed Dome Network Camera Hardware Overview • To view the Status LED – Press the button once to light up the Status LEDs. Press again to turn them off. The LEDs will turn off automatically after 1 0 seconds. LED Indicators LED Color Indication Unlit Connection and normal operation Amber Steady during startup. Flashes during r[...]

AXIS Q3505–VE Fixed Dome Network Camera Access the Product Access the Pr oduct To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating[...]

AXIS Q3505–VE Fixed Dome Network Camera Access the Product To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certicate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafc between web browsers and servers. The HTTPS certicate ensures encr[...]

AXIS Q3505–VE Fixed Dome Network Camera Access the Product Controls on the Live View P age Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG. Click WDR on to enable WDR in intense back light conditions. Click WDR off to disable WDR in low light conditions for optimal exposure. Select a stream pro[...]

AXIS Q3505–VE Fixed Dome Network Camera Access the Product To show the manual trigger buttons in the Live View page: 1. Go to Setup > Live View Cong . 2. Under Action Buttons , select Show manual trigger button . AXIS Media Con trol viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only . See AXIS Media [...]

AXIS Q3505–VE Fixed Dome Network Camera Access the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer . Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be used to zoom in on a specic[...]

AXIS Q3505–VE Fixed Dome Network Camera Media Str eams Media Str eams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of ava[...]

AXIS Q3505–VE Fixed Dome Network Camera Media Str eams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from: • W[...]

AXIS Q3505–VE Fixed Dome Network Camera Media Str eams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Access Audio Streams T[...]

AXIS Q3505–VE Fixed Dome Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have acces[...]

AXIS Q3505–VE Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . You can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 20 . • Camera settings. See page 20 . • View areas. See page 23 . • Overlay image. Se[...]

AXIS Q3505–VE Fixed Dome Network Camera Video and Audio • Mirror image . If required, the image can be mirrored. • Rotate image . If required, the image can be rotated. • Maximum frame rate . To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a xed amount. Alternatively , the frame rate can be set as Unl[...]

AXIS Q3505–VE Fixed Dome Network Camera Video and Audio Stream Proles A stream prole is a set of predened stream settings including resolution, compression, frame rate and overlay settings. Stream proles can be used: • When setting up recording using action rules. See Events on page 38 . • When setting up continuous recording. See[...]

AXIS Q3505–VE Fixed Dome Network Camera Video and Audio - White balance windows - Action rules - Settings in uploaded applications Image Appearance Increasing the Color level increases the color saturation. The value 1 00 gives maximum color saturation. The value 0 gives a black and white image. The image Brightness can be adjusted in the range 0[...]

AXIS Q3505–VE Fixed Dome Network Camera Video and Audio Important Use WDR in combination with automatic exposure control. Other exposure settings could give undesirable results. Note WDR is only available if you have selected a capture mode that supports WDR. See Congure Capture Mode on page 1 0 . Exposure Settings Congure the exposure sett[...]

AXIS Q3505–VE Fixed Dome Network Camera Video and Audio detection is more important than identication. Motion blur is acceptable and since low light can cause a lot of noise, move the low light priority slider toward low noise. Example If storage space or bandwidth is limited, try using a lower gain. This will reduce image noise and produce sm[...]

AXIS Q3505–VE Fixed Dome Network Camera Video and Audio Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specic part of the full view . Note View areas will be disabled if Optical zoom for monitoring is selected. See PTZ Mode on page 1 0 . Overlay Overlays are used to provide extra inf[...]

AXIS Q3505–VE Fixed Dome Network Camera Video and Audio - To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color . Example: To make white transparent, enter #FFFFFF . - To scale the image automatically , select Scale with resolution . The image will be scaled down to t the re[...]

AXIS Q3505–VE Fixed Dome Network Camera Video and Audio Privacy Mask A privacy mask is a user -dened area that prevent users from viewing parts of the monitored area. Privacy masks appear as blocks of solid color or blurred image elements and are applied on the video stream. Privacy masks cannot be bypassed using the VAPIX® application progra[...]

AXIS Q3505–VE Fixed Dome Network Camera Video and Audio To set limits for focus and zoom: Go to Video & Audio > Focus & Zoom . Select a Zoom tele limit value to limit the camera’s maximum zoom. The digital zoom level is indicated with the letter D. T o check the zoom tele limit, click Go to . Set the Focus near limit to prevent the c[...]

AXIS Q3505–VE Fixed Dome Network Camera Video and Audio Use the Input gain to control the volume (dB Full Scale) of the audio input. If the sound is too low , choose a higher dB, to amplify the sound. If the sound is too high, choose a lower dB . The Level bar gives a visual representation of the audio signal level in dB relative to the full-scal[...]

AXIS Q3505–VE Fixed Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 20 . • Default Viewer for Browser . See page 29 . • Viewer Setti[...]

AXIS Q3505–VE Fixed Dome Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recordin[...]

AXIS Q3505–VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 23 . This option is only available if you have selected Optical zoom for installation . See PTZ Mode on page 1[...]

AXIS Q3505–VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) It is also possible to, for example, record video or save images (take a snapshot) while the Gatekeeper is active. Go to Events and set up an action rule with PTZ Preset Reached as trigger . Note This is feature is not available if you have selected optical zoom for installation (see PTZ[...]

AXIS Q3505–VE Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. T o send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera Tamperi[...]

AXIS Q3505–VE Fixed Dome Network Camera Detectors For instructions, see Set Up Motion Detection Windows on page 34 . To control the number of motion detection alarms, the parameters Object Size , History and Sensitivity can be adjusted. See Motion Detection P arameters on page 34 . Once motion detection windows are congured, the Axis product c[...]

AXIS Q3505–VE Fixed Dome Network Camera Detectors Recommended values 5–15% 60–90% 75–95% Default values 15% 90% 90% Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • [...]

AXIS Q3505–VE Fixed Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applic[...]

AXIS Q3505–VE Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 37[...]

AXIS Q3505–VE Fixed Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an[...]

AXIS Q3505–VE Fixed Dome Network Camera Events - Day/Night Mode – Trigger the rule when the product switches between day mode (IR cut lter on) and night mode (IR cut lter off). This can for example be used to control an external infrared (IR) light connected to an output port. - Live Stream Accessed – T rigger the rule when any stream i[...]

AXIS Q3505–VE Fixed Dome Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut lter on) or night mode (IR cut lter off). • Output P ort – Activate an I/O port to control an external device. • Overlay T ext – Display an overlay text. See Use Overlay T ext in an Action Rule on page[...]

AXIS Q3505–VE Fixed Dome Network Camera Events To set up an email recipient using one of the listed providers: 1. Go to Events > Recipients and click Add . 2. Enter a Name and select Email from the T ype list. 3. Enter the email addresses to send emails to in the To eld. Use commas to separate multiple addresses. 4. Select the email provide[...]

AXIS Q3505–VE Fixed Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 42 . • To set up action rules, see page 38 . • To access recordings, see Recording List on page 42 . • To congure camera controlled st[...]

AXIS Q3505–VE Fixed Dome Network Camera Recordings 5. Click Save to save and start the recording. 43[...]

AXIS Q3505–VE Fixed Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language[...]

AXIS Q3505–VE Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that[...]

AXIS Q3505–VE Fixed Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via t[...]

AXIS Q3505–VE Fixed Dome Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above.[...]

AXIS Q3505–VE Fixed Dome Network Camera System Options Network Basic TCP/IP Settin gs The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the I[...]

AXIS Q3505–VE Fixed Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnect[...]

AXIS Q3505–VE Fixed Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserv[...]

AXIS Q3505–VE Fixed Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM . • The router has many different names: “NA T router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home rewa[...]

AXIS Q3505–VE Fixed Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups. AXIS Video MIB (Management Information Base) for video hardware can be u[...]

AXIS Q3505–VE Fixed Dome Network Camera System Options Bonjour The Axis product includes support for Bonjour . Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour . Storage SD Card NO NO NO TICE T[...]

AXIS Q3505–VE Fixed Dome Network Camera System Options Important If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. An SD card inserted into the product can be manually formatted to one of the supported le systems. To manually format the SD card, f[...]

AXIS Q3505–VE Fixed Dome Network Camera System Options Accelerometer The leveling assistant that helps to level the camera is enabled by default. To disable it, de-select the Enable leveling assistant option from System Options > P orts & Devices > Accelerometer and click Save . To refresh the page and view the saved setting, click Rese[...]

AXIS Q3505–VE Fixed Dome Network Camera System Options Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query . System Log - Provides information about system events. [...]

AXIS Q3505–VE Fixed Dome Network Camera System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values. Note The installation and management software tools are available on the CD supplied w[...]

AXIS Q3505–VE Fixed Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular pr[...]

AXIS Q3505–VE Fixed Dome Network Camera Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below . The serial number is found on the product[...]

AXIS Q3505–VE Fixed Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number , or by t[...]

AXIS Q3505–VE Fixed Dome Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations on page 68 . Reduce the number of applications running on the client computer . Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Pane[...]

AXIS Q3505–VE Fixed Dome Network Camera Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NO NO NO TICE TICE TICE Formatting the card will remove all content, including all recordings, from the SD card. 62[...]

AXIS Q3505–VE Fixed Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q3505-VE 9mm (3-9 mm lens) AXIS Q3505-VE 22mm (9-22 mm lens) Image sensor Progressive scan RGB CMOS 1/2.8” (effective) Lens 3-9 mm lens: Varifocal, remote focus and zoom, P -Iris control, IR corrected, me[...]

AXIS Q3505–VE Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Barrel distortion correction Mirroring of images WDR - dynamic capture: Up to 120dB (y-z lux) depending on scene Audio streaming T wo-way Audio compression AAC LC 8/16/32 kHz, 8-128 kbit/s G.7 1 1 PCM 8 kHz 64 k bit/s G.726 ADPCM 8 kHz 32 k bit/[...]

AXIS Q3505–VE Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Data streaming Event data Video access from web browser Camera live view Video recording to le (ASF) Customizable HTML pages Windows Vista, XP , Windows 7, and Server 2008, Server 20 12 and Windows 8 DirectX 9c or higher For other operating s[...]

AXIS Q3505–VE Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Video management software (not included) AXIS Camera Companion (incl.), AXIS Camera Station and video management software from Axis’ Application Development P artners (not included.). See www .axis.com/products/video/software Optional accessor[...]

AXIS Q3505–VE Fixed Dome Network Camera T echnical Specifications 12 V max 50 mA 1 2 3 4 3. I/O congured as input 4. I/O congured as output Audio Connector 3.5 mm audio connectors (stereo) 1 2 3 1 Tip 2 Ring 3 Sleeve Audio Input Balanced Microphone Hot (+) In/Unbalance Microphone In/Line In Balanced Microphone Cold (-) In Ground Audio Outp[...]

AXIS Q3505–VE Fixed Dome Network Camera T echnical Specifications Wires Specications Red + DC or AC Black – DC or AC P erformance Con siderations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others ca[...]

User Manual V er . M1.30 AXIS Q3505–VE Fixed Dome Network Camera Date: June 20 14 © Axis Communications AB, 20 14 P art No. 5477 0[...]