Axis Q6044-S manual

USER MANUAL AXIS Q6044–S PTZ Dome Network Camera[...]

About this Document This manual is intended for administrators and users of the AXIS Q6044–S PTZ Dome Network Camera, and is applicable to rmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-[...]

Safety This product complies with IEC/EN 60950-1 and IEC/EN 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. The power supply used with this product shall fulll the requirements for Safety Extra Low Voltage (SELV) and Limited Power Sourc[...]

AXIS Q6044–S PTZ Dome Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS Q6044–S PTZ Dome Network Camera Table of Contents Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Checking the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS Q6044–S PTZ Dome Network Camera Hardware Overview Hardware Overview 2 1 3 4 5 6 7 8 9 10 1 1 1 Mounting hole for sunshield (3x) 2 Pressure relief valve 3 Multiconnector 4 Hook for safety wire 5 Guide hole 6 Inlet valve 7 Mounting hole (3x) 8 Part number (P/N) & Serial number (S/N) 9 SD card slot (SDHC) 10 Status LED indicator 11 Control [...]

AXIS Q6044–S PTZ Dome Network Camera Hardware Overview 5. Keep the gas owing through the camera housing for one minute before removing the chuck from the inlet valve. 6. Lift the pressure relief valve to let the overpressure out of the camera unit. 7. Repeat the lling process a total of 3 times, leaving the the camera pressurized the last t[...]

AXIS Q6044–S PTZ Dome Network Camera Hardware Overview Media Converter Switch 1 2 3 4 5 6 7 8 10 9 1 1 1 2 1 3 1 Power connector (DC input) 2 Power connector (DC output) 3 Network connector (internal) 4 Network slot SFP (external) (2x) 5 Network connector RJ45 (external) (2x) 6 Camera LED indicator 7 Network LED indicator (4x) 8 Power LED indicat[...]

AXIS Q6044–S PTZ Dome Network Camera Hardware Overview Network slot SFP (external) - Two SFP slots (100Base-FX/1000Base-X) for network connectivity. Each RJ45 and SFP port has its own dip switch. The dip switches control how the port forwards data. See Network Connector Dip Switches . Dip switch position Description of use Default (middle) B When[...]

AXIS Q6044–S PTZ Dome Network Camera Hardware Overview 1 Dip switch position Description Default (middle) B Remove VLAN tags from forwarded multicast packages. Use this setting when connecting to the network, directly or through a router or network switch. Left A Block multicast packages that have a VLAN tag. Use this setting when connecting to a[...]

AXIS Q6044–S PTZ Dome Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operati[...]

AXIS Q6044–S PTZ Dome Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will att[...]

AXIS Q6044–S PTZ Dome Network Camera Accessing the Product The Live View Page The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page. The follow[...]

AXIS Q6044–S PTZ Dome Network Camera Accessing the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 16 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a medi[...]

AXIS Q6044–S PTZ Dome Network Camera Accessing the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. Focus bar – Use the arrows to fo[...]

AXIS Q6044–S PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Othe[...]

AXIS Q6044–S PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from: • Windows Control P[...]

AXIS Q6044–S PTZ Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 18[...]

AXIS Q6044–S PTZ Dome Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have [...]

AXIS Q6044–S PTZ Dome Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 20 . • Stream proles. See page 21 . • Camera settings. See page 22 . • Overlay image. See page 23 . • Privacy mask. See page 24 . Video Stream You can dene the following video st[...]

AXIS Q6044–S PTZ Dome Network Camera Video Image The default image settings can be congured under Video> Video Stream . Select the Image tab. The following settings are available: • Resolution . Select the default resolution. • Compression . The compression level affects the image quality, bandwidth and le size of saved images; the l[...]

AXIS Q6044–S PTZ Dome Network Camera Video For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its purpose. If required, the predened stream proles can be modied and new customized stream proles can be created. To create a new prole or modify an existing prol[...]

AXIS Q6044–S PTZ Dome Network Camera Video Day/Night shift priority - Use the Day/Night shift priority bar to determine when the camera shifts into either day mode or night mode. By default, the camera will automatically change from day to night mode at a pre-dened level which corresponds to light conditions. By dragging the bar handle towards[...]

AXIS Q6044–S PTZ Dome Network Camera Video To use an overlay image, the image must rst be uploaded to the Axis product: 1. Go to Video > Overlay Image . 2. Click Browse and browse to the le. 3. Click Upload . 4. Select the image to use from the Use overlay image list. 5. Click Save . To display the overlay image: 1. Go to Video > Vide[...]

AXIS Q6044–S PTZ Dome Network Camera Video Since the Pan/Tilt/Zoom coordinates dene its size and position, a privacy mask is dynamic in relation to the monitored area. This means that regardless of the angle and zoom of the lens, the same place or object will be hidden. To dene at what magnication the mask should be displayed, zoom to th[...]

AXIS Q6044–S PTZ Dome Network Camera Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 21 . • Default Viewer for Browser. See page 27 . • Viewer Settings. See page 27 . • Action[...]

AXIS Q6044–S PTZ Dome Network Camera Live View Cong Default Viewer for Browsers From Live View Cong > Default Viewer select the default method for viewing video images in your browser. The product attempts to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and sel[...]

AXIS Q6044–S PTZ Dome Network Camera Live View Cong Note To enable this setting at least one I/O port must be congured as an output port. See I/O Ports, on page 54 . To display output buttons in the Live View page: 1. Go to Setup > Live View Cong . 2. Under Output Buttons , select the type of control to use: - Pulse activates the outp[...]

AXIS Q6044–S PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predened view that can be used to quickly steer the camera to a specic location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. ?[...]

AXIS Q6044–S PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Gatekeeper The Active Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will, depending on conguration, steer the camera to a selected preset position or start autotracking from a selected preset position. Using a zoomed-i[...]

AXIS Q6044–S PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 90° - 90° - 180°/180° 0° 90° - 90° - 180°/180° 0° A B B A 1 2 Top view A Pan limit start B Pan limit end Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for congurable time periods. The ena[...]

AXIS Q6044–S PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 1. Go to PTZ > Guard Tour and click Add . 2. Select Create a record tour and click OK . 3. Enter a descriptive name. 4. Specify the pause length between runs. 5. Click to start recording the Pan/Tilt/Zoom movements. 6. When satised, click . 7. Click OK . Note Only the name of the reco[...]

AXIS Q6044–S PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Controls Panel Shortcut Command Buttons can be congured to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through the Ctrl panel button, see page [...]

AXIS Q6044–S PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit. Low sensi[...]

AXIS Q6044–S PTZ Dome Network Camera Detectors 4. Adjust the Object Size , History and Sensitivity prole sliders (see Motion Detection Parameters for details). Any detected motion within an active window is indicated by red peaks in the Activity window . 5. Click Save . To exclude parts of the include window, select the Congure Excluded Win[...]

AXIS Q6044–S PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applicati[...]

AXIS Q6044–S PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 37[...]

AXIS Q6044–S PTZ Dome Network Camera Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule . Available action rule triggers and conditions include: ?[...]

AXIS Q6044–S PTZ Dome Network Camera Events - Disruption – Trigger the rule if storage problems are detected, for example if the storage device is unavailable, removed, full, locked or if other read or write problems occur. This can for example be used to send maintenance notications. - Recording – Triggers the rule when the Axis product r[...]

AXIS Q6044–S PTZ Dome Network Camera Events 3. Select Detectors from the Trigger drop-down list. 4. Select Motion Detection from the drop-down list. Select the motion detection window to use. 5. Optionally, select a Schedule and Additional conditions . See below. 6. Under Actions , select Record Video from the Type drop-down list. 7. Select a Str[...]

AXIS Q6044–S PTZ Dome Network Camera Events 2. A network share can also be used as a storage device for recorded video. Go System Options > Storage to congure a network share before setting up a continuous recording or an action rule to record video. See Storage, on page 52 for more information about storage devices. To add a recipient: 1. [...]

AXIS Q6044–S PTZ Dome Network Camera Events Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add . 2. Enter a descriptive name and recurrence pattern. 3. Click OK . To use the recurrence in an action rule, rst selec[...]

AXIS Q6044–S PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 43 . • To set up action rules, see page 39 . • To access recordings, see Recording List, on page 43 . • To congure camera controlled stor[...]

AXIS Q6044–S PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language bu[...]

AXIS Q6044–S PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that an[...]

AXIS Q6044–S PTZ Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the d[...]

AXIS Q6044–S PTZ Dome Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2.[...]

AXIS Q6044–S PTZ Dome Network Camera System Options IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are congured under System Options > Network > TCP/IP > Basic . DHCP (Dynamic Host Conguration Protocol) allows network [...]

AXIS Q6044–S PTZ Dome Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address eld. For other methods of assigning the IP address, see the Installation and Management Software CD or the document [...]

AXIS Q6044–S PTZ Dome Network Camera System Options NTP Conguration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are congured under System Options > Network > TCP/IP > Advanced . Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP ser[...]

AXIS Q6044–S PTZ Dome Network Camera System Options Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the eld. If no router is specied, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is sel[...]

AXIS Q6044–S PTZ Dome Network Camera System Options Note If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled. Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap comm[...]

AXIS Q6044–S PTZ Dome Network Camera System Options • ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access data stored on the card from the Windows operating system, a third-party ext4 driver or application is required. • vFAT — most SD cards are pre-formatted with v[...]

AXIS Q6044–S PTZ Dome Network Camera System Options Ports & Devices I/O Ports The media converter switch provides two congurable input and output ports for connection of external devices. One port is dedicated for the I/O signals between the media converter switch, the supplied multi-connector cable and the camera. For more information abo[...]

AXIS Q6044–S PTZ Dome Network Camera System Options Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query. System Log - Provides information about system events. Acce[...]

AXIS Q6044–S PTZ Dome Network Camera System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values. Note The installation and management software tools are available on the CD supplied with[...]

AXIS Q6044–S PTZ Dome Network Camera Multi-Connector Cable Multi-Connector Cable The supplied multi-connector cable is required in order to maintain the camera’s IP rating. Connect the multi-connector cable to the camera’s multi-connector and to the connectors in the supplied media converter switch, see page 6 . The cable provides the followi[...]

AXIS Q6044–S PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular pr[...]

AXIS Q6044–S PTZ Dome Network Camera Troubleshooting arp -s <IP address> <serial number> temp ping -l 408 <IP address> In Windows , type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s <IP address> <serial number> ping -l 408 -t <IP address>[...]

AXIS Q6044–S PTZ Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number, or by the D[...]

AXIS Q6044–S PTZ Dome Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 66 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel ([...]

AXIS Q6044–S PTZ Dome Network Camera Technical Specications Technical Specications Function/group Item Specications Models AXIS Q6044-S 50 Hz AXIS Q6044-S 60 Hz Image sensor 1/3” Progressive Scan CCD Lens f 4.4 – 132.0 mm F1.4 – 4.6 Autofocus Automatic day/night Horizontal angle of view: 62.9° – 2.2° Minimum illumination Color:[...]

AXIS Q6044–S PTZ Dome Network Camera Technical Specications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; specications at www.axis.com AXIS Video Hosting System (AVHS) with One -Click Camera Connection [...]

AXIS Q6044–S PTZ Dome Network Camera Technical Specications Function/group Item Specications Casing IP6K9K-, IP66-, IP67- and NEMA 4X-rated metal casing (stainless steel ASTM 316L/UNS S31603/EN 1.4432), nylon clear dome Memory 512 MB RAM, 128 MB Flash Battery backed-up real-time clock Power 60 W powered through AXIS T8605 Media Converter Sw[...]

AXIS Q6044–S PTZ Dome Network Camera Technical Specications Media Converter Switch Connectors Camera Connectors Power connector Two 2-pin terminal blocks for power output (pin 4 is not used). + + 2 1 4 3 - Function Pin Notes Specications 12 V DC 1, 2 Power out to camera Max load = 6.5 A 12.0–13.2 V DC, min 70 W 0 V DC (-) 3 0 V DC DC outp[...]

AXIS Q6044–S PTZ Dome Network Camera Technical Specications I/O terminal connector 6-pin terminal blocks for: • Digital Input/Output • Power (DC output) • 0 V DC (-) 2 1 4 3 6 5 Function Pin Notes Specications 0 V DC (-) 1, 4, 6 0 V DC DC output 2 Power out 12 V DC, 50 mA Digital input 0 to max 30 V DC Congurable I/O 1 (Input or Ou[...]

User Manual Ver. M1.6 AXIS Q6044–S PTZ Dome Network Camera Date: January 2014 © Axis Communications AB, 2014 Part No. 54201[...]