Black Box ACXIO8-C manual

B L A C K B O X ® P r o v id es fl e x i b le an d s up er - f a s t c ro ss po i nt swit ching of Fu ll HD video in K VM enter prises. ServSwitch ™ DKM FX Or der to ll-fr ee in th e U.S .: C all 87 7 - 877- BBOX ( out sid e U.S . call 724 -746 -55 00 ) FREE tec hnical support 24 hours a d ay, 7 days a week: Call 72 4 - 746-5500 o r f ax 724 -7 [...]

Page 2 724-746-5500 | blackbox.com T rademark s Us ed in this Manual T rademar ks Use d in th is Ma n ual Black Box and the Double Diamond logo are register ed tradema rk s, and Ser vSwitch is a trademark, of BB T echnologies, Inc. Mac is a regi stered tr ademark o f Apple C omputer , Inc. IBM is a regist ered tr ademark of Int ernationa l Bus ines[...]

Page 3 724-746-5500 | blackbox.com FCC and IC RF I S tatement s / NOM Statement FE DERA L COMM UNIC A TIONS C OMMISSION AND INDUS TRY CA NADA RA DIO FREQUENC Y INTERFERENCE S T A TEMEN TS Th is eq ui pm en t ge ner ate s, u ses , an d can rad i at e ra di o - fre qu ency e ner gy , and if not installed and used properly , that is, i n strict acc or[...]

Page 4 724-746-5500 | blackbox.com NOM S tatement 4. T odas las instrucciones de operación y uso deben ser seguidas. 5. El aparato eléctrico no deberá ser usado cer ca del agua—por ejemplo, cer ca de la tina de baño, lavabo, sótano mojado o cerca de una alber ca, etc. 6. El aparato eléctrico debe ser usado únicamente con carritos o pedesta[...]

Page 5 724-746-5500 | blackbox.com NOM S tatement 17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobr e la cubierta u orificios de ventilación. 18. Servicio por personal calificado deberá ser pr ovisto cuando: A: El cable de poder o el contacto ha sido dañado; u B: Objectos han caído o líquido ha sido derram[...]

Page 6 724-746-5500 | blackbox.com Safety Ins t ructions Safety I nstruc t ions For reliable and safe long-term operation of your ServSwitch DKM FX, follow these guidelines: In st allati on • Only use in dry , indoor environments. • The ServSwitch DKM FX and the power supply units can get warm. Don’t put them in an enclosed space without any [...]

Page 7 724-746-5500 | blackbox.com T ab le of Content s Chapter Page 1 . Specific a tions ......................................................................................... 10 1 .1 I n t e r f a c e s ......................................................................................... 10 1 . 1 . 1 DVI - D Single Link ...................[...]

Page 8 724-746-5500 | blackbox.com T ab le of Content s Chapter Page 2 .6 Diagnostics and Status .................................................................... 24 2.6. 1 Statu s LEDs ............................................................................ 24 2 .6 .2 Po rt S ta t us .........................................................[...]

Page 9 724-746-5500 | blackbox.com T ab le of Content s Chapter Page 4 . 9.2 S a ving o f C onfigurations ( Intern al) ........................................ 91 4.9 .3 Loadi ng o f C onfigura tions (Internal) ...................................... 93 4.9 .4 Savi ng o f C onfigura tions (E xternal) ...................................... 95 4.9 .5 [...]

Page 10 724-746-5500 | blackbox.com Chapter 1: S pecifications 1 . Spe cifications 1 . 1 Inte rface s 1 . 1 . 1 D VI - D Single Link The vide o in te rfa ce su pports t he D VI- D p ro to co l. All s ig na ls tha t c omp ly wi th D VI -D s in gle-l in k sta nd ar d can be tr an sm itt ed . Thi s inc lu des , f or ex am ple , mon it or resolutions s[...]

Page 11 724-746-5500 | blackbox.com Chapter 1: S pecifications 1 . 1 .4 R S-232 ( Serial) The com mu n ica tio n ta k es pl ac e wi th a t r an sm iss io n spee d of up t o 1 1 5.2 kbps , re ga rd les s of the f ile fo rm at . The t r an sm iss io n tak es pl ac e wi th ei gh t dat a bits and a stop bit, but without a parit y bit. Limit ed har dwar[...]

Page 12 724-746-5500 | blackbox.com Chapter 1: S pecifications T able 1 - 1 . CA T x int erconnect cable . Ca ble Type Descri ptio n CAT x s olid -cor e 24 AWG c able This S/ UT P ( CA T5e ) c ab le confoms to EIA / TIA - 568 -B. Uses four pairs of 24 AWG wires. C onnect s according to EIA/ TIA-568-B ( 1000BAS E- T). CAT x s olid -cor e 26 / 8 AWG [...]

Page 13 724-746-5500 | blackbox.com Chapter 1: S pecifications T able 1 - 4. Maximum acceptable fi ber cable length . Ca ble Type Dist ance Single- mode 9 -µm 32,8 00 ft. ( 10,0 00 m ) Mult imod e 50 -µ m ( OM3 ) 3280 ft. (1 0 00 m ) Multimode 50 -µm 1 30 0 f t. ( 40 0 m) Multimo de 62.5µm 650 ft. (200 m) NO TE: If yo u u se s in gle-mo de S FP[...]

Page 14 724-746-5500 | blackbox.com Chapter 1: S pecifications 1 .3 Su ppor ted Periphe r als Y ou can use the KVM ext en ders desc rib ed i n T ab les 1 - 7 an d 1 -8 wit h th e Ser vSwitch DKM FX : T able 1 - 7 . KV M ex tender with CA T x c onnec tion . Pro duc t Co de Descr ipti on A C X1 T - 11 - C K VM CP U unit , singl e- head, 2x US B HI D [...]

Page 15 724-746-5500 | blackbox.com Chapter 1: S pecifications T able 1 -9 . D VI- D s i ng le-li nk con ne ctor pin ou t. Pin Signal Pin Signal Pin Signal 1 T .M .D.S. d ata 2- 9 T .M .D.S. d ata 1- 17 T .M .D.S. d ata 0 - 2 T .M .D.S. d ata 2+ 10 T .M .D.S. d ata 1+ 18 T .M .D.S. d ata 0 + 3 T .M .D.S. d ata 2 GN D 11 T .M .D.S. d ata 1 GN D 19 T[...]

Page 16 724-746-5500 | blackbox.com Chapter 1: S pecifications T able 1 - 1 2. RJ - 4 5 con nec tor . Pic ture Pin Signal Color Signal 1 D1+ 5 N ot connec ted 2 D1- 6 D2- 3 D2+ 7 N ot connec ted 4 Not connected 8 N ot connec ted 1 .4 .2 I / O Boa rd CA T x T able 1 - 1 3. R J- 45 CA T x connector . Pic ture Pin Signal Color Signal 1 D1+ 5 D 3- 2 D1[...]

Page 17 724-746-5500 | blackbox.com Chapter 1: S pecifications 1 .5 Po wer Su pply Power — Al l m od e ls : V ol ta g e: 1 00 – 2 40 V A C , 50– 6 0 H z; A CX 2 8 8, ACX 2 88 - PS: 2 02 W max. without I / O boards; A CX 1 6 0 , A CX 1 6 0- PS : 1 88 W ma x. without I / O boards; A CX08 0, ACX080 - PS : 99 W max . without I / O b oar ds; A CX0[...]

Page 18 724-746-5500 | blackbox.com Chap ter 2 : Over view 2. Over view 2. 1 Des cription 2 .1 .1 A p p l i c a t i o n The Ser vSwit ch DKM F X is used t o establish connec tion s fr om con sole s (m on itor , k ey boa rd , mo use , an d ot her per iph er al devi c es) t o va ri ous sou rc es (com pu te r , C PU ). In a m axi mu m c on fi gu ra ti[...]

Page 19 724-746-5500 | blackbox.com Chap ter 2 : Over view 2. 2 System O verview A Se r vS wit ch DKM FX syst em c on si sts of a ServSw it ch DKM FX an d, for K VM ap pl ica tio ns , on e or mo re C PU un its /C ON un its. The Se r vS wit ch DKM FX is c onn ecte d t o the C PU un its /C ON un its b y in ter c on nect ca ble s or i s co nn ecte d d[...]

Page 20 724-746-5500 | blackbox.com Chap ter 2 : Over view See Sec tion 3.2 f or in st al lation e xamples. 2. 3 A vailable Produc ts T able 2 -3 . Av ailable produc ts. Number Descri ption Se rv Swit ch DK M F X ACX 04 8 Ser vSw itch DK M F X 4 8- por t wi th cont rol c ard and powe r supp ly A CX080 Ser vSw itch DK M F X 8 0- por t w ith con trol[...]

Page 21 724-746-5500 | blackbox.com Chap ter 2 : Over view • ( 1) cross- wir ed CA T x n e t work cable 2.5 Devi c e View s In Se ctio ns 2 .5 . 1 thr ou gh 2. 5. 5, Fig ur es 2 - 2 th ro ugh 2 -5 il lu str at e the S ervSw it ch DKM FX chassi s models. T ables 2 - 4 through 2 - 8 d escribe their c omponents . 2.5. 1 Se rv Switch DKM FX 28 8 -Por[...]

Page 22 724-746-5500 | blackbox.com Chap ter 2 : Over view T able 2 - 4. A CX 288 components . Number Component 1 Slot for P ower S upply Unit 1 2 Slot for Fan T ray 1 3 Slot for P ower S upply Unit 2 4 Slot for Fan T ray 2 5 Slot for I / O Board s 1–36 6 Slot for P ower S upply Unit 3 7 Slot for CP U boa rd 8 Grounding 2.5. 2 Ser v S witch DKM F[...]

Page 23 724-746-5500 | blackbox.com Chap ter 2 : Over view T able 2 -5. A CX 1 60 components. Number Component 1 Slot for P ower S upply Unit 1 2 Slot for Fan T ray 1 3 Slot for P ower S upply Unit 2 4 Slot for Fan T ray 2 5 Slot for I / O Board s 1–20 6 Slot for P ower S upply Unit 3 7 Slot for CP U boa rd 8 Grounding 2.5. 3 Ser vSwitch DK M FX [...]

Page 24 724-746-5500 | blackbox.com Chap ter 2 : Over view 2.5. 4 Ser vSwitch DKM F X 48 - Por t 1 2 3 4 5 6 7 Figure 2 -5. Front vi ew , A CX04 8. T able 2 - 7 . A CX0 48 c omponents. Number Component 1 Slot for fa n tray 2 Slot for P ower S upply Unit 1 3 Slot for I / O Board s 1–1 0 4 Slot for P ower S upply Unit 2 5 Slot for CP U boa rd 6 Slo[...]

Page 25 724-746-5500 | blackbox.com Chap ter 2 : Over view 1 2 Figure 2 - 6. C P U board, front v iew .[...]

Page 26 724-746-5500 | blackbox.com Chap ter 2 : Over view T able 2 - 8. S tatus LEDs on the C PU board. Number LED St atus Descri ption 1 Status 1 White CP U boa rd is in reg istrati on pr ocess Blue f lashing Regis tration at the matr ix is star ted Red f lashing Regi strati on is in pro ges s Green flashing Op er ating condition Green CPU board [...]

Page 27 724-746-5500 | blackbox.com Chap ter 2 : Over view 1 2 1 1 2 2 CA T x SFP fiber SFP coax Figure 2 - 7 . LEDs on the I / O boards.[...]

Page 28 724-746-5500 | blackbox.com Chap ter 2 : Over view T able 2 -9. Status L E Ds on the I / O boards. Number LED St atus Descri ption 1 Status 1 Light blue I / O b oard i n bo ot pro cess Red f lashing I / O bo ard in regis tratio n pro cess Green flashing O peratin g cond ition, I / O bo ard re gistere d at the ma trix Green I /O bo ard de-re[...]

Page 29 724-746-5500 | blackbox.com Chap ter 2 : Over view 1 2 3 Figure 2 -9. Status LEDs on the fa n tra y . T able 2 - 1 1 . S t at us LEDs on the fan tr ay . Number LED St atus Descri ption 1 Status 1 ( green ) On Operating condition 2 Status 2 ( blue ) Off Operating condition On Error indic ation 3 Hot swap (bl ue) Off Hot swap op tion deact iv[...]

Page 30 724-746-5500 | blackbox.com Chap ter 2 : Over view T able 2 - 1 2. S tat us LED s on th e po wer su ppl y un it (A CX2 88 -PS or AC X 1 60 -PS). Number LED St atus Descri ption 1 AC in put O K (g reen) On Operating condition 2 DC outpu t OK (gre en) On Operating condition 3 O / T ( yello w) Off Nor mal temperature On High temp erature 1 Fi [...]

Page 31 724-746-5500 | blackbox.com Chap ter 2 : Over view OSD An on- scr ee n di spl a y (ab br evi at ed OSD) is an im age sup eri mp osed on a sc ree n pi ctu re , com mo nly use d by m ode rn t ele vi si on se ts, V C R s , an d D VD pl ay ers to displa y in formation such as volume , ch annel, and time . Java ® To o l The curr ent port con fi[...]

Page 32 724-746-5500 | blackbox.com Chap ter 2 : Over view The symbo l in T abl e 2 - 1 5 in di cat es the exte nde r th at is r eco gn iz ed an d def in ed at a c ert a i n p o rt: T able 2 - 1 5. E xtender r ecognized. Symb ol Descr ipt ion Por t co nnec ted to a CPU unit Por t co nnec ted to a CON u nit Por t co nnec ted to a US B 2.0 CPU unit P[...]

Page 33 724-746-5500 | blackbox.com Chap ter 2 : Over view The con text functions i n T able 2- 1 7 are av ailable: T able 2 - 1 7 . C ontext functions. Func tion Descript ion Open ex tender T he m enu for defin ition of th e curre ntly s elec ted exte nder is op ened Op en de vice Th e men u f or defi nit ion of the cur ren tly sele cted con sole [...]

Page 34 724-746-5500 | blackbox.com Chap ter 2 : Over view Figure 2 - 1 5. S tatus— N etwo rk scre en . The f ollowing i nformat ion is shown in the Net work Stat us menu: T able 2 - 1 7 . Net work s tat us. Field Descript ion DH CP Infor mation if t he ne twor k set tings are a pplie d dy namica lly . Display Y ( Y e s) o r N ( N o) IP addre ss [...]

Page 35 724-746-5500 | blackbox.com Chap ter 2 : Over view J a v a To o l 1 . Selec t Stat us > Matrix View in the task area. Figure 2 - 16. M enu status — matrix view . 2 . Us e the left mo us e bu tton to cli ck on th e netw ork port of the CP U boa rd . The cor re spo nd in g ne twor k stat us wil l be sho wn in the rig ht part o f the work[...]

Page 36 724-746-5500 | blackbox.com Chap ter 2 : Over view Figure 2- 1 8 . Menu sta tus—f irmware. T able 2 - 1 8. Menu status—firmware . Field Descript ion Name D escrip tion of the modu les T ype T ype nu mber Port s Numb er of por ts Ver si on Comp lete d escr iption of th e firm ware ve rsion Date Date of th e firm ware ve rsion Status M od[...]

Page 37 724-746-5500 | blackbox.com Chap ter 2 : Over view J a v a To o l 1 . Selec t Stat us > Slot T able in the task ar ea. Figure 2 - 1 9. Menu S tatus—Slot T able. 2 . T o r ead out the f irm war e sta tu s an d st or e it lo cal ly (fi le ext en si on . dtf), sele ct Swit ch > Save Fi rmware Status to Fi le. .. . 3 . T o re ad ou t th[...]

Page 38 724-746-5500 | blackbox.com Chap ter 2 : Over view Y ou can request various trace view s in the menu: Figure 2 -2 0. OSD icon. The f ollowing i nformat ion is shown in this men u : T able 2 -2 0. T race menu f unc t ion. Field Descript ion Time T imesta mp Mess age Deta iled d escr iption of th e event T ra ce pos sibili ties • Sel ect S [...]

Page 39 724-746-5500 | blackbox.com Chapter 3 : Installat ion 3. Ins tallation 3. 1 Syste m Setup NO TE: If you a re a first -t im e us er , w e rec omm end tha t you se t up t he sys tem in the same roo m as a t est set up . Th is wil l al lo w yo u to i den tify an d so lv e any cabling proble m s, and e xperiment with you r system more c onvenie[...]

Page 40 724-746-5500 | blackbox.com Chapter 3 : Installat ion 7 . If yo u ha ve a vide o ma tr ix, c on nect t he vi deo s ou rc e di rectl y to the ServSwi t ch DKM F X by u si ng the i nt er con nect cabl es (c oax, fibe r ). 8. C onnec t the 5 - V DC power s upply units t o the CPU units. 9. Start the s ystem. 3. 2 Example A pplications The Serv[...]

Page 41 724-746-5500 | blackbox.com Chapter 3 : Installat ion 1 2 3 4 3 5 6 Figure 3- 1 . KV M using S erv S witch DK M F X application. T able 3- 1 . Single-head K VM m atrix c omponent s. Number Descri ption 1 Source (computers, CPU) 2 CPU u nit s 3 Inte rcon nect cable 4 Ser v Switch D KM F X 5 CO N u n it s 6 C onsoles (monitor , keyboa rd, mou[...]

Page 42 724-746-5500 | blackbox.com Chapter 3 : Installat ion 1 2 3 2 4 Figure 3-2 . Video us ing Serv S witch DK M F X application. T able 3- 2. Vide o matrix c omponents. Number Descri ption 1 Vi deo s ources , for examp le, an SDI c amera 2 Inte rcon nect cable 3 Ser v Switch D KM F X 4 Vi deo s inks, for e xampl e, a m onitor 3. 2.3 Parallel Op[...]

Page 43 724-746-5500 | blackbox.com Chapter 3 : Installat ion 1 2 3 4 6 3 7 8 Figure 3-3. Parallel operation (stacking) application . T able 3- 3. P arallel operation (st ac king) componen ts. Number Descri ption 1 Dual-head source computer , CPU 2 CPU u nit s 3 Inte rcon nect cable 4 Ser v Switch D KM F X ( maste r) 5 Ser v Switch D KM F X ( slave[...]

Page 44 724-746-5500 | blackbox.com Chapter 3 : Installat ion 1 2 3 4 3 5 3 6 7 Figure 3- 4. Cascadin g application . T able 3- 4. Cascading c omponents. Number Descri ption 1 Source (computer , C PU ) 2 CPU u nit s 3 Inte rcon nect cable 4 Ser v Switch D KM F X ( slave ) 5 Ser v Switch D KM F X ( maste r) 6 CO N u n it 7 Consol e ( monitor, keyb o[...]

Page 45 724-746-5500 | blackbox.com Chapter 4 : Configuration 4. Configu r ation 4. 1 Comm and Mode The ServSw it ch DKM FX ha s a C omm an d Mode tha t en ab les sev er al fun ctio ns via keyboard command dur i ng normal use. T o en ter C om ma nd Mod e , use a ho tk ey seq ue nc e an d to exit C om ma nd M ode , pr ess < Esc> . Whi le in C [...]

Page 46 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4-2 . C ommand mo de components. Ho tkey cod e Hotkey 1 < Lef t-Ctrl > + <L eft-Shif t> + < i> 2 2x < Scroll > 3 2x <Left -S hi ft> 4 2x < Left-Ctrl> 5 2x <Left -Alt> 6 2x <Righ t- Sh ift> 7 2 x < R i gh t- Ct r l > 8 2x < R[...]

Page 47 724-746-5500 | blackbox.com Chapter 4 : Configuration Y ou can enter the OSD of the Ser vSwitch DKM F X: • via ke ybo ar d con nec ted to the C PU board • via ke ybo ar d con nec ted to a C O N unit o f an ex tender Entering OSD 1 . S tart C om ma nd Mode wi th t he ho tk ey (see Sect ion 5. 1 ). 2 . Press <o> to open OSD . Y ou w[...]

Page 48 724-746-5500 | blackbox.com Chapter 4 : Configuration • Low er status area (lowest two text l ines) Ke yb oard control Y ou can selec t between the following keyboard commands: T able 4-3 . K eyboard comm ands. Func tion Keyboard command Lef t cu rsor— onl y wit hin an input field or a swi tching s creen <Cursor - Left> Rig ht cur[...]

Page 49 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4- 4. Sorting fu nc tions. Func tion Keyboard command Sort I D numbers in a descending order or in an ascendin g order by pres sing the key board command tw ice ( I D) < F1 > Sort I D names in a descending order or in an ascendin g order by pressing the keybo ard com mand t [...]

Page 50 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4-5. Menu login par ameters. Field Inpu t User admin Pass word admin NO TE: For sec ur ity rea so ns, cha ng e th e ad mi ni str a to r pass wor d as soon as pos sible. 4. 2. 2 Control via Ja va T ool Figure 4 - 4. Java icon. Require ments If you want to u se the Java t ool, you n[...]

Page 51 724-746-5500 | blackbox.com Chapter 4 : Configuration C onn ect th e netw ork cabl e t o the R J- 4 5 ports of the c om put er an d C PU b oar d o f the Serv S witch DK M F X. Star t of the Ja va T o ol Ope n the Ja va tool by a do ub le c li ck on the pro gr am ico n or u se the < E nt er> ke y on the ke yb oar d. Conne ction to the [...]

Page 52 724-746-5500 | blackbox.com Chapter 4 : Configuration Menu s truc ture Figure 4 - 6. E xample menu view (s ystem-s wit ch) . The menu struc tur e of the Ja va t ools is subdivided int o va rious sections : • Menu bar (t op line) • T oolbar ( second line) • T ab bar (third line ) • T ask area (lef t menu sec t ion ) • W orking area[...]

Page 53 724-746-5500 | blackbox.com Chapter 4 : Configuration Y ou can ac tiva te or deac tivat e the integr ated hel p text s in the working area of the Java tool by checking the box in the upper right corner . Mou se Control Y ou can selec t between the following mouse comm ands: T able 4- 6. Mouse commands. Func tion M ous e comm and Menu selec [...]

Page 54 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4 - 7 ( C on ti n ued). K ey boa rd com ma nd s. Func tion Keyboard command • L eave t able s • J ump fro m ta bles into th e prev ious f iled <Ctrl> + < Left- Shift> + <Ta b > Open content-specific selec tion m en us Rig ht mous e but ton NO TE: V ar io us f[...]

Page 55 724-746-5500 | blackbox.com Chapter 4 : Configuration Filt er Fun ct ion Li sts an d tab les in th e Ja va too l off er a fil te r f un ction th at e na ble s a f ast a nd smo oth se arch. 1 . T o act iva t e a fi lt er , use the rig ht mou se bu tto n to cl ic k on th e he ade r of the colum n you want to filt er and selec t S e t Filt er [...]

Page 56 724-746-5500 | blackbox.com Chapter 4 : Configuration 4. 2.3 C ontrol via Serial Interface Figure 4 - 7 . RS - 232 icon. The ServSw it ch DKM FX ope ra ti ng syste m off ers var io us fun ctio ns for oper ati on vi a ser ia l i nt erf ac e . The re are tel eg ra ms for swit ch i ng s in gle or al l c on necti on s avai lable, both un idirec[...]

Page 57 724-746-5500 | blackbox.com Chapter 4 : Configuration J a v a To o l Selec t “ A ssignment > Virtual t o Real CPU ” in the task area. F ig ur e 4- 9 . Me n u as s ig nm en t— Vi rt u a l t o R e a l C P U s c r ee n . For an assignment, proceed as follows : 1 . S el ect a v i rt u a l C PU in th e “ Vi rt ua l C PU ” li st . 2 [...]

Page 58 724-746-5500 | blackbox.com Chapter 4 : Configuration The sele ctio n bo xes in t he Re al C PU co lu mn con tai n a fi lt er f uncti on for an ea sy selec tion of si ngle c onsoles from a larger poo l of consoles (see Sec tion 4. 2 . 2). The Jav a tool add it ion al ly off ers the p oss ib il ity t o go d ir ectly fr om th e Assi gn men t [...]

Page 59 724-746-5500 | blackbox.com Chapter 4 : Configuration T o plac e an assignment, proceed as follows : 1 . Selec t the req uired real con sole in the table Real C onsole. 2 . Do ubl e- c li ck in th e Virt ua l C ons ole col um n t o get a li st of all av ai la ble virt ua l consoles. 3. Sele ct the required vir tu al c onsole. Y ou can selec[...]

Page 60 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4- 10 . S ystem data set ting s. Field S elec tion Descr ipti on Dev ice Tex t Enter th e dev ice na me of the m atrix (defa ult: SWI TC H 0 1) Name Te x t Enter the name of the con figuration that is used to save the current settings (default: Standard) Info Te x t Additional tex[...]

Page 61 724-746-5500 | blackbox.com Chapter 4 : Configuration OSD Selec t Con figuration > S ystem in the mai n menu . Figure 4- 1 3. Menu C onfiguration —S ystem screen. T able 4- 1 1 . C ancel and Save selec tion buttons. But ton Func tion Cance l Reject change s Save Save changes[...]

Page 62 724-746-5500 | blackbox.com Chapter 4 : Configuration J a v a To o l Figure 4 - 1 4. Menu System —S ystem Da ta. 4. 4.2 Au t omatic I D Fr om th is men u, you can a ut om at ica ll y cr ea te CP U an d C ON dev ic es ‘ sett in gs by connecting a new extender un it. Y ou can access t he menu via OSD or Jav a : Figure 4 - 1 5. OSD and Jav[...]

Page 63 724-746-5500 | blackbox.com Chapter 4 : Configuration Y ou can selec t between the following set tin gs : T able 4- 1 2. Automatic I D set tin gs. Field S elec tion Descr ipti on Enable Auto Con fi g Ac tivated Autom atica lly cre ates a new C P U or C O N de vice if new ex tender unit s are connec ted (defa ult) Deac tivated Func tion not [...]

Page 64 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4- 1 3. C ancel and Save selec tion buttons. But ton Func tion Cance l Reject change s Save Save changes J a v a To o l Selec t “System > Aut omatic I D ” in the task ar ea. Figure 4 - 1 7 . Menu S ystem —Automatic I D screen. 4. 4. 3 Access The ac cess con figuration is [...]

Page 65 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4- 1 4. Ac cess settings. Field S elec tion Descr ipti on Enable User Login Ac tivated The user has to log in with a user name and a pass wor d code to ente r OSD . Thereafter , the user rema ins logged in unti l he explicitly logs out or an auto log out is effe cte d. Deac tivate[...]

Page 66 724-746-5500 | blackbox.com Chapter 4 : Configuration OSD Selec t Con figuration > Ac cess in the ma in menu . Figure 4- 1 9. Menu Configur ation Access screen. Y ou can selec t between the following but t ons: T able 4- 1 5. Cancel and Sav e selec tion buttons. But ton Func tion Cance l Reject change s Save Save changes[...]

Page 67 724-746-5500 | blackbox.com Chapter 4 : Configuration J a v a To o l Selec t System > Access in the t a sk are a. Figure 4 - 20. M enu System— Access screen. 4. 4.4 Switch The con figuration of t he switchin g para meters is set in this men u. Y ou h ave the followi ng possibilit ies to access the menu: Figure 4 - 2 1 . OSD a nd Jav a [...]

Page 68 724-746-5500 | blackbox.com Chapter 4 : Configuration Y ou can selec t between the following set tin gs : T able 4- 1 6. S witch settings. Field S elec tion Descr ipti on Video Sharing Ac tivated The user can switch to any CPU as an obser ver , even to ones that are already assigned to another user ( observer without k eyboard /mouse acces [...]

Page 69 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4 - 1 6 (con tin ued). S wit ch se ttin gs . Field S elec tion Descr ipti on Release Time 0 –9 99 seconds Per iod of inac tivi ty o f a co nnec ted co nsole afte r whi ch K / M control can be r eques ted b y othe r cons oles connec ted to the CPU. • N O TE: Set “0” for an [...]

Page 70 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4- 1 7 . Canc el and Save selec tion buttons. But ton Func tion Cance l Reject change s Save Save changes J a v a To o l Selec t “System > S witch ” in the task a rea. Figure 4 - 23. Menu s ystem —s witch . 4. 4.5 Ne twork The network con figuration is set in th is menu .[...]

Page 71 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4 - 1 8 . N etwork set tings. Field S elec tion Descr ipti on DH CP Ac tivated Th e net work set tings are au tomatic ally s upplie d by a DN S ser ver (d efaul t) Deac tivated Func tion not ac tive IP addre ss By te Input of th e IP addr ess i n the form “1 92. 168 . 1 . 1 , ?[...]

Page 72 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4- 1 9. Cancel and Sa ve selec tion buttons. But ton Func tion Cance l Reject change s Save Save changes J a v a To o l Selec t System > Net work in the t as k area . Figure 4-2 6. Menu system — net work. 4. 4.6 Date and Time Dat e and Time are set in this menu . Y ou can acc[...]

Page 73 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4-2 0. Date and time set ting s. Field S elec tion Descr ipti on Mont h 1– 12 Enter m onth Date 1– 31 Enter d ate Ye a r 1–9 9 Enter year Day of the week 1–7 Ent er we ek Hour s 0–2 3 Enter ho ur Minutes 0 –59 Enter minu te Seconds 0 – 59 Enter s econd OSD Selec t ?[...]

Page 74 724-746-5500 | blackbox.com Chapter 4 : Configuration Y ou can selec t between the following but t ons: T able 4-2 1 . C ancel and Save selec tion buttons. But ton Func tion Cance l Reject change s Save Save changes 4.5 U ser Set tings Y ou h ave the possibility to configu re the following user settings: User Data New users and their user s[...]

Page 75 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4 - 22 (con tin ue d). Use r da ta se ttin gs . Field S elec tion Descr ipti on TEL ac tivated Acces s pe rmiss ion v ia Telnet deac tivated Fu ncti on not ac tive ( defaul t) POW ac tivated • U ser ha s righ ts • P ermis sion fo r cros spoi nt op erations deac tivated Fu ncti[...]

Page 76 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4-2 3. O SD settings. But ton Func tion New Create a ne w use r Edit Edit an ex istin g use r Dele te Delete an e xisti ng us er Cance l Reject change s Save S ave changes J a v a To o l Selec t “User > User D ata” in the task ar ea. Figure 4-3 1 . Menu User — User Data s[...]

Page 77 724-746-5500 | blackbox.com Chapter 4 : Configuration T o con figure user acc ess rights f or C P U s, proceed as fol lows : 1 . Selec t a user in the User Da ta list. 2 . By u si ng the r igh t mou se bu tto n on ce on a C PU i n one o f th e res pecti ve ac ces s lists ( Fu ll Ac cess, Video Ac cess, an d No Ac cess) , t wo list s for sel[...]

Page 78 724-746-5500 | blackbox.com Chapter 4 : Configuration T o acc ess the menu, u se OSD or Java: Figure 4 - 32 . OSD and Jav a icon s. T able 4-2 6. OSD settings. Field S elec tion Descr ipti on ID Te x t Num erica l value of t he ex tend er I D ( KV M ex tende rs: ID is prov ided by ex tend er uni t [s erial no.] an d cann ot be chang ed) Nam[...]

Page 79 724-746-5500 | blackbox.com Chapter 4 : Configuration OSD Selec t “ Con figurat ion > E X T Unit s ” in the main menu. Figure 4 - 33 . Menu Con figuration— E X T Units screen. Y ou can selec t between the following but t ons: T able 4-2 7 . Ex tender ( E XT ) u nits set t ings. But ton Func tion New Create an e xten der un it Edit [...]

Page 80 724-746-5500 | blackbox.com Chapter 4 : Configuration The settings for the tab OSD Data are des c ribed in Se ction 4.8.2. J a v a To o l Selec t “Definition > EX T Units ” in the task area. Figure 4 - 3 4. Menu Definit ion — EX T U nits scre en. Y ou can selec t between the following but t ons: T able 4-2 8. OSD set ti ngs. But to[...]

Page 81 724-746-5500 | blackbox.com Chapter 4 : Configuration 1 . T o cr eate a new extender unit press the button “ New . ” 2 . Sele ct whether a t emplate of an exis t ing extender u nit (“ Choose e xtender as te mp la te ”), a t em pl at e of an pr ede fi ne d exte nde r type (“ C hoos e exte nde r t ype ” ) or no template (“None?[...]

Page 82 724-746-5500 | blackbox.com Chapter 4 : Configuration OSD Selec t “ Con figurat ion > CPU Un it s ” in the mai n menu . Figure 4-36. Menu C onfiguration — C PU Devi c es screen. Y ou can selec t between the following but t ons: T able 4-30. CPU unit buttons. But ton Func tion Ne w R. C rea te a n ew rea l CPU unit N e w V. Create a[...]

Page 83 724-746-5500 | blackbox.com Chapter 4 : Configuration Figure 4 - 37 . Menu Definition — C PU Devices screen. Y ou can selec t between the following but t ons: T able 4-3 1 . CPU devices buttons. But ton Func tion New Create a ne w CPU device Dele te Delete a ne w CPU device Apply Confir m a c reated CPU de vice Cance l Reject change s >[...]

Page 84 724-746-5500 | blackbox.com Chapter 4 : Configuration T o crea te a new C PU device , proceed as f ollows: 1 . Press t he “New” but t on. 2 . Sele ct whether a re al C PU (“ Cr eate a real CPU”) or a vir tual C PU (“ C reate a vi rtu al C PU” ) sh ou ld be cre at ed or a te mp la te of an exi sti ng CP U sh oul d be us ed (“ C[...]

Page 85 724-746-5500 | blackbox.com Chapter 4 : Configuration Y ou can access t he menu via OSD or Jav a : Figure 4 - 38. OSD and Ja va ic ons. Y ou can selec t between the following set tin gs : T able 4-39 . C ON devices set tin gs. Field S elec tion Descr ipti on ID Te x t ID of th e C O N unit (se e Se cti on 4. 4.2) Name Te x t Na me of the CO[...]

Page 86 724-746-5500 | blackbox.com Chapter 4 : Configuration Y ou can selec t between the following but t ons: T able 4-34. C ON devices buttons. But ton Func tion Ne w R. Create a real conso le N e w V. Create a virtual console Edit Edit an ex istin g cons ole Dele te Delete an e xisti ng cons ole Cance l Reject change s Save Save changes J a v a[...]

Page 87 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4-3 5. Menu configu ration — C O N d evices but tons. But ton Func tion New O pen a new C O N d evice Dele te Delete a ne w CON d evice Apply Confir m a c reated C ON devi ce Cance l Reject change s > As sign s elected ex tender units >> A ssign all av ailable ex tender[...]

Page 88 724-746-5500 | blackbox.com Chapter 4 : Configuration 4. C onfirm t he assignmen t by pressing the “ Apply” button. T o remov e an ex tender assignment, proceed as follows : 1 . Selec t the c onsole in the C ON devices t o be mo d ified list. 2 . Selec t the extender( s) in the E xtender assigned to be removed l ist. 3. Remove the assig[...]

Page 89 724-746-5500 | blackbox.com Chapter 4 : Configuration T able 4-38. Mouse and k eyboard settings. Field S elec tion Descr ipti on Ho rizontal spe ed 1/ x 1– 9 Adjusts the horizon tal mouse speed: 1= slow, 9 = fas t (d efault v alue = 4) Vertical speed 1/ x 1– 9 Adjusts the ver tical mouse speed : 1= s low , 9 = f ast (d efa ult va lue = [...]

Page 90 724-746-5500 | blackbox.com Chapter 4 : Configuration Y ou can selec t between the following but t ons: T able 4-39 . B ut t ons. But ton Func tion Cance l Reject change s Save Save changes J a v a To o l Selec t “Definition > EX T Units ” in the task area. NOTE: Set mous e and ke ybo ar d settings using t he O SD Da ta tab . Figure [...]

Page 91 724-746-5500 | blackbox.com Chapter 4 : Configuration Selec t “ Con figurat ion > S a ve ” in the ma in menu . By selecting thi s menu item, the active con figurat ion of the matrix is saved to the per ma ne nt mat ri x mem ory . By def au lt, the las t co nf ig ur at ion th at h as been sa ve d in this wa y will be restored af t er [...]

Page 92 724-746-5500 | blackbox.com Chapter 4 : Configuration Figure 4 - 46. Menu C onfigur ation —Save A s screen. J a v a To o l T o save the con figuration into the i nternal matrix m emory , pr oceed as follows : 1 . Selec t “File > Upload t o… ” in the menu bar . 2 . E nt er the IP addr ess of the mat rix , yo ur user na me , an d y[...]

Page 93 724-746-5500 | blackbox.com Chapter 4 : Configuration Figure 4 - 4 7 . Menu Fi le — Upload to screen. 4.9.3 Lo ading of Configurations ( Internal) Previously s a ved c onfigura tions ar e loaded in this menu. Y ou h ave the followi ng possibilit ies to load confi gurations from files : Figure 4 - 48. OSD and Ja va ic ons. In Active, the c[...]

Page 94 724-746-5500 | blackbox.com Chapter 4 : Configuration OSD 1 . Selec t “ C onfigur ation > Op en ” i n the main men u. 2 . Selec t the desir ed con figuration . 3. Load the c onfigur ation by pressing the < En ter> k ey . Figure 4 - 49 . Menu C onfiguration — Open screen. J a v a To o l 1 . Selec t “ Administra tion > Ac [...]

Page 95 724-746-5500 | blackbox.com Chapter 4 : Configuration Figure 4-50. Menu Admini st r ation — Activate C onfiguration o n Switch screen. 4.9.4 Saving Co n figurations ( E xternal ) Y ou can sav e cr ea te d co nf ig ur a tio ns as a fi le , so th at the y wil l be in depe nde n t of the ma trix and transpor table. Y ou h ave the followi ng [...]

Page 96 724-746-5500 | blackbox.com Chapter 4 : Configuration Figure 4-52 . Menu File —Save A s screen. 4.9.5 Loading Co n figurations ( E xternal ) Ex terna lly saved configur ations are opened an d activated i n thi s menu . Y ou h ave the followi ng possibilit ies to load confi gurations from files : 1 . Sel ect “ Fi le > Ope n … ” du[...]

Page 97 724-746-5500 | blackbox.com Chapter 4 : Configuration Figure 4 -5 3. M en u File– Open s c reen. 4. 10 Expo rt and I mpor t Options The ServSw it ch DKM FX off ers the possi bil ity t o re ad o ut av ai la ble con fig ur at ion li sts (ext end er , C PUs , c ons ole s an d use rs) f or exporti ng an d im porti ng ag ai n vi a Java tool. Y[...]

Page 98 724-746-5500 | blackbox.com Chapter 4 : Configuration 3. Sele ct the storage location for the exp ort file . 4. C onfirm t he expor t with the “Finish ” button. F ig ur e 4- 5 5 . M e nu Fi le– E xp ort sc r ee n . 4. 10.2 Imp or t Options C on fi gu ra ti on li sts a r e i mp ort ed i n t hi s m e n u. T o im po rt, pr o ce ed as fo [...]

Page 99 724-746-5500 | blackbox.com Chapter 4 : Configuration F ig ur e 4- 56 . M e n u F il e– I mp ort sc re en . 4. 1 1 Firmware Update The firmw are o f the matrix can be updated in th is menu . T o acc ess the menu, u se the Java ic on : Figure 4 -5 7 . Ja va ic on. 1 . Selec t “ Administration > Updat e Firmw are ” in the task area.[...]

Page 100 724-746-5500 | blackbox.com Chapter 4 : Configuration Figure 4 -58. M enu Administratio n– Update Firmware scre en. 2 . Sel ect th e di re ctory i n the low er part of the wor ki ng a re a in whic h th e up da te files c an be fou nd. 3 . Sele ct tho se mod u les i n the l ist th at ha ve t o be up da te d an d en abl e th e respec tive [...]

Page 101 724-746-5500 | blackbox.com Chapter 5: Op er ation 5. Op erat ion Y ou can operate the Ser vSwitch DKM FX in three differen t wa ys : 1 . Dire ct Switching • via a keyboard connec t ed to a C ON por t and the hotk eys • b y a m a cr o k e yb oa rd c o n ne ct ed to a c on so le po rt 2. OS D • via k ey board /mouse directly con nec t[...]

Page 102 724-746-5500 | blackbox.com Chapter 5: Op er ation NO TE: Y ou can onl y us e th e ho tk eys t o swi tc h to u n us ed an d al lo wed C PU s. Ho tk ey s are on ly s upp orted if nei th er “E nab le User Log in ” no r “E na bl e Us er A CL ” is selecte d and the user is logged in the O SD. 5. 1 . 2 Scan Mo de The Scan Mode ca n sh o[...]

Page 103 724-746-5500 | blackbox.com Chapter 5: Op er ation 2 . S witching to the C PU Port 23 of the slave matrix : <Le ft Sh if t> , < L e ft Sh ift > , <s> , <2 > , <3 > , <E nt er> NO TE: Th e sel ected mas ter/s la ve mod e i s perm an en tl y act iva ted u nt il ano the r mod e i s ma nu al ly act iv at ed [...]

Page 104 724-746-5500 | blackbox.com Chapter 5: Op er ation OSD Selec t “Swit ch ” in the main men u. Figure 5 - 2. Menu Switc h screen. The f ollowing i nformat ion is shown in this men u : T able 5- 1 Menu switch . Field Descript ion CO N d e v ic e A ssign ed phy sical ex tender unit (CON u nit) C ON as signed Vir tual CON devic e that is as[...]

Page 105 724-746-5500 | blackbox.com Chapter 5: Op er ation Y ou can selec t f rom the following sw it ching functions: T able 5-2 . Swit ching func t ions. Func tion Keyboard Command Set a vi deo -o nly co nnec tion <S pace> Set a K VM conne ctio n < Enter > Set a K VM conne ctio n in p rivate mod e (vi deo sharing disa bled ) <Sh i[...]

Page 106 724-746-5500 | blackbox.com Chapter 5: Op er ation T o se t a KVM con nect ion betwe en a c on sol e an d a C PU , do ubl e- c l ick on th e corresponding selec tion box within the C P U column and select the reques t ed C PU (gr ee n). T o se t a vi deo c on necti on be twee n a co ns ole and a CP U , dou ble-cl ic k on the corresponding [...]

Page 107 724-746-5500 | blackbox.com Chapter 5: Op er ation 5.4 Power O n and Power Down Func tions The ServSw it ch DKM FX ha s th e fo ll owi ng pow er on and pow er d own fu ncti on s: r es ta rt a n d r es e t. 5.4 . 1 Re star t T o p erf or m a r es ta rt, u se O SD . Figure 5 -5 . OSD icon. OSD 1 . Sel ect “ C on fi gu ra ti on > R esta [...]

Page 108 724-746-5500 | blackbox.com Chap ter 6 : Se rial Control 6. Se ri al Control Us e the fo llo wi ng par am et ers to c on tr ol t he Se r vS wit ch DKM FX via its se ri al int er fa ce. 1 1 5.2K, 8, 1 , NO ( 1 1 5.2 kbps, 8 data bits, 1 stop bit, no parity) Command <S TX >, < c ommand by te ( C MD )>, [data b y tes ( D0…DN )] [...]

Page 109 724-746-5500 | blackbox.com Chap ter 6 : Se rial Control ( Special ) charac ters : A C K 0x06 N A K 0 x15 ST X 0x0 2 ET X 0x03 C R 0x0 D E S C 0 x1B HT AB 0x09 LF 0x0A Seq uence of a D at a Commu n ica t ion T able 6- 1 . D ata commu nication sequence . Se rv Swit ch K VM DKM F X Co ntrol C PU — 1 . Send a comma nd 2. Acqui re a co mmand[...]

Page 110 724-746-5500 | blackbox.com Chap ter 6 : Se rial Control Example: Input por t’ s request for output Por t 1 60 0x 1 B 0x5B 0x42 0x07 0x0 0 0x A0 0x0 0 T ab le 6- 3 . Re tu rn o f i np ut po rt f or ou tp u t p o rt. By tes Descr ipti on Codin g 1 Control charac ter 0 x1B 1 Ser ver indentification 0x5B 1 Com ma nd 0 x42 2 Req ueste d out [...]

Page 111 724-746-5500 | blackbox.com Chap ter 6 : Se rial Control T ab le 6-5 . R e qu est of i n pu t p ort fo r o u tp ut po rt wi th a f ix e d t o ta l po rt nu mb e r . By tes Descr ipti on Codin g 1 Control charac ter 0 x1B 1 Ser ver identification 0x5B 1 Com ma nd 0x4 4 2 T ot al le ngth o f tele gram ( 9 by tes , binar y) 0x09 0x00 2 Number[...]

Page 112 724-746-5500 | blackbox.com Chap ter 6 : Se rial Control T ab le 6- 7 . C on n ect i on of i n pu t p ort wi th ou t pu t p ort wi th a fi x e d t ot a l p ort n um be r . By tes Descr ipti on Codin g 1 Control charac ter 0 x1B 1 Ser ver identification 0x5B 1 Com ma nd 0 x45 2 T ot al le ngth o f tele gram ( 7 by tes, binar y) 0x07 0x00 2 [...]

Page 113 724-746-5500 | blackbox.com Chap ter 6 : Se rial Control Example: R et ur n i n p ut P ort 1 7 f or a ll ou t pu t p orts 0x 1 B 0x5D 0x46 0x0 7 0x00 0x 1 1 0x0 0 T able 6 - 1 0 . Req ues t of CP U (in pu t) f or C ON (out pu t). By tes Descr ipti on Codin g 1 Control charac ter 0 x1B 1 Ser ver identification 0x5B 1 Com ma nd 0x4 6 2 T ot [...]

Page 114 724-746-5500 | blackbox.com Chap ter 6 : Se rial Control T able 6 - 1 2 . C onn ecti on o f C PU (i npu t) with C ON (out pu t). By tes Descr ipti on Codin g 1 Control charac ter 0 x1B 1 Ser ver identification 0x5B 1 Com ma nd 0x4 8 2 T ot al le ngth o f tele gram ( 9 by tes , binar y) 0x09 0x00 2 Requested console 0x01 0x00 (for C onsole [...]

Page 115 724-746-5500 | blackbox.com Chap ter 6 : Se rial Control T able 6 - 1 4. Re tu rn o f CP U (in pu t) f or C ON (outp ut ) with a fixed c onsole number . By tes Descr ipti on Codin g 1 Control charac ter 0 x1B 1 Ser ver identification 0x5D 1 Com ma nd 0x49 2 T ot al le ngth o f tele gram ( 7 by tes, binar y) 0x07 0x00 2 T ot al num ber of c[...]

Page 116 724-746-5500 | blackbox.com Chap ter 6 : Se rial Control T able 6- 1 6. Request of C O N ( in put) f or C PU (output). By tes Descr ipti on Codin g 1 Control charac ter 0 x1B 1 Ser ver identification 0x5B 1 Com ma nd 0 x 51 2 T ot al le ngth o f tele gram ( 7 by tes, binar y) 0x07 0x00 2 T ot al num ber of conso les (binar y, 1 …max . CO[...]

Page 117 724-746-5500 | blackbox.com Chap ter 6 : Se rial Control T able 6- 1 8 . C onnec tion of C ON (input) w i th C PU (output). By tes Descr ipti on Codin g 1 Control charac ter 0 x1B 1 Ser ver identification 0x5B 1 Com ma nd 0 x52 2 T ot al le ngth o f tele gram ( 9 by tes , binar y) 0x09 0x00 2 Requested output CPU 0x 0 1 0x0 0 (fo r CPU 1) [...]

Page 118 724-746-5500 | blackbox.com Chap ter 6 : Se rial Control T ab le 6- 2 0. Re t u rn o f C ON (In p u t) f or C PU (Ou t pu t) wi th a fi x e d C P U n um b er . By tes Descr ipti on Codin g 1 Control charac ter 0 x1B 1 Ser ver identification 0x5D 1 Com ma nd 0 x53 2 T ot al le ngth o f tele gram ( 7 by tes, binar y) 0x07 0x00 2 T ot al num [...]

Page 119 724-746-5500 | blackbox.com Chap ter 6 : Se rial Control T able 6 - 22 . C on necti on of C ON (i npu t) with C PU (ou tpu t) an d C PU (in put ) wi th C ON (ou tp ut). By tes Descr ipti on Codin g 1 Control charac ter 0 x1B 1 Ser ver identification 0x5B 1 Com ma nd 0 x55 2 T otal length of tele gram ( 9 by tes, binar y) 0x09 0x00 2 Reques[...]

Page 120 724-746-5500 | blackbox.com Chapter 7 : T rouble shooting 7 . T roubleshooting T able s 7 - 1 th ro ug h 7 - 7 in Sect ion s 7 . 1 th ro ug h 7 . 7 pro vide sup port f or p rob le ms wi th th e Se r vS wit ch DKM FX ma tri x. Th is hel p ass umes a fu ncti on al ext en der route . Bef ore running, make sure your extenders’ m atrixes work[...]

Page 121 724-746-5500 | blackbox.com Chapter 7 : T rouble shooting 7 . 4 Power Supply Unit s Malfunc t ion T able 7 - 4. Pow er supply units malfu nc tion . Problem Pos sibl e Cau se Solut ion Ser v Switch D KM F X can not be st arte d Powe r supp ly un its not lo cked corre ctly Check the p ower supply unit ’ s lock and plug -in No powe r supp l[...]

Page 122 724-746-5500 | blackbox.com Chapter 7 : T rouble shooting 7 .7 Blank Screen 1 2 3 1 2 3 3 Figure 7 - 1 . LEDs on the Serv Swit ch DKM F X. T able 7 - 7 . LED indications. Problem Pos sibl e Cau se Solut ion Monitor rem ains dark after sw itching opera tion Switc hing to a CPU port without ac tive source (computer , C PU ) Connec t t he com[...]

Page 123 724-746-5500 | blackbox.com Chapter 7 : T rouble shooting Before you do , ma ke a recor d of the hist or y of the problem. W e will be able to pr ov ide mor e effi ci en t an d ac cu r at e ass is tan ce if yo u ha ve a c omp le te descr ip ti on , including : • the natur e and duration of the problem. • when the problem occurs. • th[...]

Page 124 724-746-5500 | blackbox.com Ap pendix : Gloss ar y App endix. Glo ssar y The fo llo wi ng ter ms are com mo nly use d in t hi s g ui de or i n video and K VM tec hnology: AES / EBU — Dig ita l au di o sta nd ar d offi ci al ly kno wn a s AES 3, use d fo r car ryin g digital audio sign als bet ween devices. C ATx — Any CA T5e (C A T6, C[...]

Page 125 724-746-5500 | blackbox.com Ap pendix : Gloss ar y Fib er — Single -mode or multimode fiber cable s. EGA — The En ha nc ed G ra ph ics A dap ter ( E GA) i s an o ld ana log gr aph ics st andard , introduced by I BM ® i n 1 984 . It u se s a D B 9 c on ne ct o r . F B AS — Th e an al og c olo r vid eo ba seb an d si gn al ( FB AS) is[...]

Page 126 724-746-5500 | blackbox.com Ap pendix : Gloss ar y USB HID — U SB HID de vi ce s (h u m an in te rf ac e d e vi c e s) a ll ow f or da ta i np ut . Y o u don’t need a sp ecia l driver during installation; “ N ew USB- HI D device f ound” is re port ed. T ypi cal HID devi ce s in cl ude k eyb oar ds , mi ce , gr aph ics tab lets , an[...]

Page 127 724-746-5500 | blackbox.com Ap pendix : Gloss ar y Keyboard Connec t — Matrix func tion that allows taking over the keyboard contr ol of an in ac tive console. Macro K eys — Programmable keys th at string together c ommands to the matrix. Mous e Connec t — Ma tr ix f un ctio n th at ena ble s a us er t o c on tr ol an in acti ve cons[...]

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