Blackberry 8100 manual

User Guide BlackBerry 8100[...]

SWDT29551-29551-07192006-001[...]

Contents BlackBerry basics ................................................................................................................................................................................................................................ 11 About typing input methods ....................................................................[...]

Call forwarding .............................................................................................................................................................................................................................................. 32 Call blocking ..............................................................................[...]

Email message filters ................................................................................................................................................................................................................................... 53 Email message forwarding ........................................................................[...]

Search criteria ............................................................................................................................................................................................................................................... 99 View a list of saved searches .............................................................[...]

Browser security .......................................................................................................................................................................................................................................... 125 Browser push .................................................................................[...]

Calendar troubleshooting .......................................................................................................................................................................................................................... 162 Tasks ................................................................................................[...]

Availability .................................................................................................................................................................................................................................................... 191 Display and keyboard ...................................................................[...]

SIM card ............................................................................................................................................................................................................................................ 205 About the SIM card phone book ......................................................................[...]

Accept a service book ................................................................................................................................................................................................................................ 223 Delete a service book .............................................................................[...]

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BlackBerry basics About typing input methods You can type on your BlackBerry® device using the SureType™ input method or the multi-tap input method. SureType technology combines a traditional phone number key layout with a familiar computer-style letter layout that is designed to provide a comfortable typing and dialing experience. When you use [...]

4. Click Save . Switch applications 1. In any application, press the Menu key. 2. Click Switch Application . 3. Perform one of the following actions: • If the application that you want to switch to appears, highlight an application and press the Enter key. • If the application that you want to switch to does not appear, highlight Home Screen an[...]

To turn off standby mode, press the Mute key again. About links Links appear on your BlackBerry® device as underlined text. You can have links to various items such as phone numbers, web sites, and email addresses and can use these links to make calls, visit web sites, or start composing messages quickly. Create a link for a PIN When typing text, [...]

• To move to the previous item, press 4 . Move to a list item or menu item • To move to a list item or menu item, type the first letter of the item. Select or clear a check box • To select or clear a check box, click the trackball. Highlight adjacent items • To highlight adjacent items, hold the Shift key and roll the trackball. Delete a hi[...]

Shortcuts BlackBerry basics shortcuts Move the cursor • To move the cursor, roll the trackball. Exit a screen or move back a page in the browser • To exit a screen or move back a page in the browser, press the Escape key. Move up or down a screen • To move up a screen, press 3 . • To move down a screen, press 9 . Move to the top or bottom o[...]

• To move to the previous item, press 4 . Move to a list item or menu item • To move to a list item or menu item, type the first letter of the item. Select or clear a check box • To select or clear a check box, click the trackball. Highlight adjacent items • To highlight adjacent items, hold the Shift key and roll the trackball. Delete a hi[...]

• If you are already on a call and you receive another call, press the Send key to place the current call on hold and answer the incoming call. View your contact list in the phone • To view your contact list in the phone, hold the Send key. Type a phone number • To insert a plus sign ( + ) when typing a phone number, hold 0 . • To add an ex[...]

• To zoom out from a subject, press the Volume Down key. Message shortcuts Compose a message from a message list • To compose a message from a message list, press the comma ( , ) key. Reply to or forward a message • To reply to a message, press the exclamation point ( ! ) key. • To reply to all, press the question mark ( ? ) key. • To for[...]

• To type a symbol, press the Symbol key. To view more symbols, press the Symbol key again. Type the letter that appears below the symbol. Insert a period • To insert a period, press the Space key twice. The next letter is capitalized. Capitalize a letter • To capitalize a letter, hold the letter key until the capitalized letter appears. Turn[...]

• To paste highlighted text when typing, press the Shift key and click the trackball. Search shortcuts Search for a contact in a list of contacts • To search for a contact in a list of contacts, type the contact name or initials separated by a space. View the criteria of your last search • To view the criteria of your last search, in your lis[...]

• To insert a slash mark ( / ) in the Go To dialog box, press the Shift key and the Space key. View or add a bookmark • To open the bookmark list, on a web page, press 5 . • To add a bookmark, on a web page, press the question mark ( ? ) key. View a thumbnail version of a web page • To view a thumbnail version of a web page, press X . To re[...]

• To resume a slide show, press the Space key again. Pause a song • To pause a song, press the Mute key. • To resume playing a song, press the Mute key again. Move to the next or previous item • To move to the next item, press 6 . • To move to the previous item, press 4 . Map shortcuts Zoom in to or out from a map • To zoom in to a map,[...]

Phone Phone basics Find your phone number Open the phone. The My Number field displays your phone number. Make a call 1. On the Home screen or in the phone, perform one of the following actions: • Type a phone number. • Type part of a contact name. Highlight a contact or phone number. 2. Press the key. To end the call, press the key. Answer a c[...]

Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. See the BlackBerry Safety and Product Information Booklet for more information about using the speakerphone safely. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry® device dials the number that is asso[...]

• To pause a song, press the headset button. To resume playing the song, press the headset button again. Emergency calls About emergency calls Your BlackBerry® device is designed to make emergency calls even when it is locked or the SIM card is not inserted. If your device radio is turned off when you initiate an emergency call, your device is d[...]

To end the call, press the End key. Dial an extension using a voice command Verify that you have set smart dialing options. You can dial extensions only within your company. Say " Call extension " and the extension number. Check your phone number using a voice command 1. In the voice dialing application, wait for the sound. 2. Say " [...]

2. Perform any of the following actions: • To turn off playback for phone numbers, set the Digit Playback field to Disabled . • To turn off playback for contacts, set the Name Playback field to Disabled . • To set how quickly playback for contacts occurs, set the Name Playback Speed field. • To set the playback volume for contacts, set the [...]

Hold the key that you have assigned to the contact or phone number. Assign a speed dial number to a key 1. In the phone, press the Menu key. 2. Click View Speed Dial List . 3. Click an unassigned key. 4. Click New Speed Dial . 5. Click a contact. Change a speed dial number 1. In the phone, press the Menu key. 2. Click View Speed Dial List . 3. Clic[...]

Note: If you add a pause or wait when creating a phone number link for a conference call in a message, an appointment, or a meeting, type Tel: before the phone number for the conference call bridge. Do not type a space between Tel: and the phone number. Speak privately with a contact during a conference call 1. During a conference call, press the M[...]

9. Click Save . Delete the caller ID picture for a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Edit . 4. Click the caller ID picture. 5. Click Delete Picture . 6. Click the trackball. 7. Click Save . Call logs About call logs Call logs include the date on which you called your contact, the phone number that [...]

4. Press the Menu key. 5. Click Edit Notes . 6. Change the call notes. 7. Click the trackball. 8. Click Save . Forward a call log 1. In the phone, highlight a call log. 2. Press the Menu key. 3. Click View History . 4. Press the Menu key. 5. Click Forward . Delete call log notes 1. In the phone, highlight a call log. 2. Press the Menu key. 3. Click[...]

To turn off call waiting, set the Call Waiting Enabled field to No . Call forwarding About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card. You might not be able to change or delete these phone numbers or add new ones. Contact your wireless service pr[...]

2. Click Options . 3. Click Call Forwarding . 4. Press the Menu key. 5. Click Edit Numbers . 6. Click a phone number. 7. Click Edit . 8. Change the phone number. 9. Click the trackball. Delete a call forwarding phone number You can only delete call forwarding phone numbers that you have added. 1. In the phone, press the Menu key. 2. Click Options .[...]

To stop blocking calls, highlight a call blocking option. Press the Menu key. Click Disable . Change the call blocking password 1. In the phone, press the Menu key. 2. Click Options . 3. Click Call Barring . 4. Press the Menu key. 5. Click Change Password . Fixed dialing About fixed dialing If you turn on fixed dialing, you can only make calls to c[...]

7. Press the Menu key. 8. Type a name and a phone number. 9. Press the Menu key. 10. Click Save . Change a contact in your fixed dialing list 1. In the phone, press the Menu key. 2. Click Options . 3. Click FDN Phone List . 4. Highlight a contact. 5. Press the Menu key. 6. Click Edit . 7. Change the contact information. 8. Press the Menu key. 9. Cl[...]

Note: When you calculate the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix. Set options for dialing extensions 1. In the phone, press the Menu key. 2. Click Options . 3. Click Smart Dialing . 4. In the Number field, type the main phone number for[...]

To turn off TTY support, set the TTY Mode field to No . Phone settings Hide your phone number from contacts when making calls 1. In the phone, press the Menu key. 2. Click Options . 3. Click General Options . 4. Set the Restrict My Identity field to Yes . 5. Press the Menu key. 6. Click Save . Turn on dialing from the Lock screen 1. In the device o[...]

5. Click Save . Stop ending calls when you insert your device in the holster 1. In the phone, press the Menu key. 2. Click Options . 3. Click General Options . 4. Set the Auto End Calls field to Never . 5. Press the Menu key. 6. Click Save . Stop answering calls when you remove your device from the holster 1. In the phone, press the Menu key. 2. Cl[...]

• To add an extension to a phone number, press the X key. Type the extension number. Assign a speed dial number to a key • To assign a speed dial number to a key, on the Home screen or in the phone, hold the key. Type a phone number. Check your voice mail • To check your voice mail, hold 1 . Type a letter in a number field • To type a lette[...]

Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to make and receive calls. I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If you are using a Bluetooth® enab[...]

Voice dialing Make a call using a voice command If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry® device. 1. In the voice dialing application, wait for the sound. 2[...]

2. Say " Check battery ." Set the voice dialing language Verify that your BlackBerry® Device Software supports multiple languages. Contact your system administrator or wireless service provider for more information. 1. In the device options, click Language . 2. Set the Voice Activated Dialing Language field. 3. Press the Menu key. 4. Cli[...]

4. Click Save . Improve voice recognition of numbers 1. In the device options, click Voice Activated Dialing . 2. Press the Menu key. 3. Click Adapt Digits . 4. Complete the instructions on the screen. Voice dialing troubleshooting I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® devi[...]

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Camera Zoom in to or out from a subject In the camera, perform one of the following actions: • To zoom in, roll the trackball up. • To zoom out, roll the trackball down. Take a picture By default, when you take a picture, the camera saves the picture to the BlackBerry® device memory. 1. In the camera, click the trackball. 2. Perform one of the[...]

2. Click Options . 3. Set the Picture Size field. 4. Press the Menu key. 5. Click Save . Set picture quality 1. In the camera, press the Menu key. 2. Click Options . 3. Set the Picture Quality field. 4. Press the Menu key. 5. Click Save . Set white balance Lighting conditions can affect the colors in pictures. Set the white balance to compensate fo[...]

6. Click Save . Camera shortcuts Take a picture • To take a picture, press the Right Convenience key. Zoom in to or out from a subject • To zoom in to a subject, press the Volume Up key. • To zoom out from a subject, press the Volume Down key. Camera troubleshooting I cannot save pictures Your BlackBerry® device memory or media card might no[...]

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Email messages Email message basics Open a message In a message list, click a message. Note: If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. Send an email message 1. In a message list, press the key. 2. Click Compose Email . 3. In the [...]

4. Click Continue . Set the importance level for a message 1. When composing a message, press the Menu key. 2. Click Options . 3. Set the Importance field. 4. Press the Menu key. 5. Click Save . Save a message 1. In a message, press the Menu key. 2. Click Save . Reply to a message 1. In a message, click the trackball. 2. Click Reply or Reply to All[...]

• Highlight a date field. Press the Menu key. Click Mark Prior Opened . Create a link for a PIN When typing text, type pin: and the PIN. Search for text in a message, attachment, web page, or memo 1. In a message, attachment, web page, or memo, press the Menu key. 2. Click Find . 3. Type the text. 4. Press the Enter key. To search for the next in[...]

3. Click a folder. Sent messages Resend a message 1. In a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit . Change the message. Click the trackball. Click Send . • To change the recipients, click Edit . Highlight a contact. Press the Menu key. Click Change Address . Click a new cont[...]

2. Click Options . 3. Click Email Settings . 4. Press the Menu key. 5. Click Folder Redirection . 6. Clear the check box beside the Sent Items folder. 7. Press the Menu key. 8. Click Save . Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device[...]

7. Click Save . Email message filter options From: Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages. Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts or email messages that con[...]

5. Press the Menu key. 6. Click Edit . 7. Change the email message filter options. 8. Press the Menu key. 9. Click Save . Change the order of email message filters 1. In a message list, press the Menu key. 2. Click Options . 3. Click Email Filters . 4. Highlight an email message filter. 5. Press the Menu key. 6. Click Move . 7. Roll the trackball t[...]

3. Click Email Settings . 4. Press the Menu key. 5. Click Folder Redirection . 6. Select the check box beside an email message folder. 7. Press the Menu key. 8. Click Save . Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email application on your computer, appear[...]

5. Click Reset Count or Reset All Counts . Message settings View an address instead of a display name 1. In a message, click a contact. 2. Click Show Address . To view the display name again, click a contact. Click Show Name . Add a signature Verify that your BlackBerry® device is associated with an email account that uses BlackBerry Enterprise Se[...]

3. Set the Messaging (CMIME) field. 4. Press the Menu key. 5. Click Save . Delete the disclaimer from an email message If your BlackBerry® device is associated with an email account that uses BlackBerry Enterprise Server version 4.0 or later, the BlackBerry Enterprise Server might add a disclaimer to email messages after you send them. You cannot [...]

• Set the Display Message Header On field to 2 lines . • Set the Display Time and Display Name fields to No . 5. Press the Menu key. 6. Click Save . Set how long your device stores messages 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Set the Keep Messages field. 5. Press the Menu key. 6. Click Save[...]

To hide call logs in a message list, select the None option. Message shortcuts Compose a message from a message list • To compose a message from a message list, press the comma ( , ) key. Reply to or forward a message • To reply to a message, press the exclamation point ( ! ) key. • To reply to all, press the question mark ( ? ) key. • To f[...]

• Resend the message. I am not receiving messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. • If you created an email address or added an existing email a[...]

• Wait for a few seconds. The email message folders might become available after a short period of time. • Turn off wireless email reconciliation, and then turn it on again. Email message filters are not working correctly Try performing the following actions: • Verify that your email message filters are turned on. • Verify that your email m[...]

PIN messages PIN message basics About PIN messages A PIN uniquely identifies each BlackBerry® device on the network. If you know the PIN of another BlackBerry device user, you can send a PIN message to that person. PIN messages are not routed through your email account. When your PIN message is delivered to the recipient, in a message list, a D ap[...]

2. Click Add Bcc . Attach a contact to a message 1. When composing a message, press the Menu key. 2. Click Attach Address . 3. Click a contact. 4. Click Continue . Set the importance level for a message 1. When composing a message, press the Menu key. 2. Click Options . 3. Set the Importance field. 4. Press the Menu key. 5. Click Save . Set a high [...]

2. Click Delete . Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key. 3. Click Delete Prior . Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Create a link for a PIN When typing text, type pin: and[...]

• To resend the message without changing it, click Resend . Stop a message from sending Verify that you are not in a wireless coverage area and your BlackBerry® device is not connected to the wireless network. A clock icon should appear beside the message. 1. In a message list, highlight the message. 2. Press the Menu key. 3. Click Delete . Hide[...]

5. Click Save . Set how long your device stores messages 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Set the Keep Messages field. 5. Press the Menu key. 6. Click Save . To restore messages, set the Keep Messages field to a longer period of time. Messages that you received on your BlackBerry® device wi[...]

5. Click Reset Count or Reset All Counts . View call logs in a message list 1. In the phone, press the Menu key. 2. Click Options . 3. Click Call Logging . 4. Select a call log type option. To hide call logs in a message list, select the None option. Message shortcuts Compose a message from a message list • To compose a message from a message lis[...]

message (the message might take a short period of time to arrive), use the email setup web site to send a service book to your device. • If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options . Click Host Routing Table . Press the Menu key. Click Register Now [...]

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SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging. You can send SMS text messages to contacts who have SMS phone numbers. You can also forward SMS text message[...]

2. Click Add Recipient . Save a draft of a message 1. When composing a message, click the trackball. 2. Click Save Draft . Save a message 1. In a message, press the Menu key. 2. Click Save . Reply to a message 1. In a message, click the trackball. 2. Click Reply or Reply to All . Forward a message 1. In a message, press the Menu key. 2. Click Forwa[...]

• Highlight a date field. Press the Menu key. Click Mark Prior Opened . Search for text in a message, attachment, web page, or memo 1. In a message, attachment, web page, or memo, press the Menu key. 2. Click Find . 3. Type the text. 4. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next . View me[...]

broadcast messages. For example, one cell broadcast channel might send regular weather forecasts while another might send traffic reports. Cell broadcasting prerequisites • Verify that your wireless service provider supports this feature. • Verify that your SIM card is set up with a cell broadcast channel or your wireless service provider has p[...]

5. Click Set Nickname . 6. Type a name for the cell broadcast channel. 7. Click OK . Message settings View an address instead of a display name 1. In a message, click a contact. 2. Click Show Address . To view the display name again, click a contact. Click Show Name . Turn off AutoText for SMS text messages 1. In the device options, click SMS . 2. [...]

4. Click Save . Set a wireless network type for sending SMS text messages Depending on your wireless service provider, this option might not appear. 1. In the device options, click SMS . 2. Set the Network to Send Over field. 3. Press the Menu key. 4. Click Save . Set how long your service center stores SMS text messages Depending on your wireless [...]

4. Set the Display Message Count field to None . 5. Press the Menu key. 6. Click Save . To view the number of unopened messages again, set the Display Message Count field to Unread . To view the new message indicator, set the Display New Message Indicator field to Yes . About multiple message lists Depending on your email setup option, you might be[...]

5. Click Reset Count or Reset All Counts . Message shortcuts Compose a message from a message list • To compose a message from a message list, press the comma ( , ) key. Reply to or forward a message • To reply to a message, press the exclamation point ( ! ) key. • To reply to all, press the question mark ( ? ) key. • To forward a message, [...]

• Verify that your SIM card has enough available memory to store received SMS text messages. Some messages no longer appear on my device If your BlackBerry® device memory is full, your device deletes the oldest messages from a message list. Your device does not delete saved messages. If wireless email reconciliation is turned on, and, in the mes[...]

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MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf (vCard®), or .vcs (vCalendar®) files. An MMS phone number is a phone number that your wireless service provider enables for MMS messaging. You can add pictures that are [...]

• If the contact is in your address book, click a contact. Click an email address or MMS phone number. 5. Type a message. 6. Press the Menu key. 7. Click Send . Create a slide show in an MMS message 1. When composing an MMS message, press the Menu key. 2. Click Attach Picture or Attach Audio . 3. Click a picture or an audio file. 4. To add other [...]

2. Click Save . Reply to a message 1. In a message, click the trackball. 2. Click Reply or Reply to All . Forward an MMS message You cannot forward MMS messages that contain content that is copyright protected. 1. In an MMS message, click the trackball. 2. Click Forward or Forward As . Delete a message 1. In a message, click the trackball. 2. Click[...]

3. Click a folder. MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click Attach Picture or Attach Audio . 3. Click a picture or audio file. Attach a contact or appointment to an MMS message You can only send nonrecurring appointments in MMS messages. If you attach a meeting, the[...]

4. Press the Menu key. 5. Click Save . Request delivery or read notification for all MMS messages 1. In the device options, click MMS . 2. In the Notifications section, perform one of the following actions: • To send delivery or read notification when a sender requests it, set the Allow Delivery Confirmation and Allow Read Confirmation fields to [...]

6. Click Save . Hide the new or unopened message indicator 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Set the Display Message Count field to None . 5. Press the Menu key. 6. Click Save . To view the number of unopened messages again, set the Display Message Count field to Unread . To view the new mess[...]

To restore messages, set the Keep Messages field to a longer period of time. Messages that you received on your BlackBerry® device within the set period of time appear in a message list. Hide sent messages 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Set the Hide Sent Messages field to Yes . 5. Press t[...]

5. Click Reset Count or Reset All Counts . Message shortcuts Compose a message from a message list • To compose a message from a message list, press the comma ( , ) key. Reply to or forward a message • To reply to a message, press the exclamation point ( ! ) key. • To reply to all, press the question mark ( ? ) key. • To forward a message, [...]

• Resend the message. I am not receiving messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. • If you created an email address or added an existing email a[...]

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Typing Typing input methods About typing input methods You can type on your BlackBerry® device using the SureType™ input method or the multi-tap input method. SureType technology combines a traditional phone number key layout with a familiar computer-style letter layout that is designed to provide a comfortable typing and dialing experience. Whe[...]

4. Click Save . Switch typing input methods when typing 1. Press the Menu key. 2. Click Enable Multitap or Enable SureType . About typing input languages You can set a typing input language to use when you type. The typing input language can be different from the display language. When you set a typing input language, AutoText and other typing opti[...]

• Insert a pause or wait and type the access code. Note: If you add a pause or wait when creating a phone number link for a conference call in a message, an appointment, or a meeting, type Tel: before the phone number for the conference call bridge. Do not type a space between Tel: and the phone number. Cut or copy text 1. With text highlighted, [...]

4. Click Save . Turn on key tones 1. In the device options, click Screen/Keyboard . 2. Set the Key Tone field to On . 3. Press the Menu key. 4. Click Save . Set the trackball sensitivity You can set how the trackball responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level. 1. In the device options, cli[...]

• To capitalize the entry exactly as you typed it, click Specified Case . • To capitalize the entry according to the context, click SmartCase . 7. Set the language. 8. Press the Menu key. 9. Click Save . Change an AutoText entry 1. In the device options, click AutoText . 2. Click an AutoText entry. 3. Change the AutoText entry. 4. Click the tra[...]

4. Type a word or letter combination. 5. Click the trackball. 6. Click Save . Change a custom word list item 1. In the device options, click Custom Wordlist . 2. Click a custom word list item. 3. Change the custom word list item. 4. Click the trackball twice. 5. Click Save . Delete a custom word list item 1. In the device options, click Custom Word[...]

5. Click Save . Typing shortcuts Type a symbol or a special character • To type the alternate character on a key, hold the Alt key and press the character key. • To type an accented or special character, hold the letter key and roll the trackball left or right. Click a highlighted character. • To type a symbol, press the Symbol key. To view m[...]

• To copy highlighted text when typing, press the Alt key and click the trackball. • To paste highlighted text when typing, press the Shift key and click the trackball. Typing troubleshooting SureType technology does not recognize a word Use the list that appears when you type to help you build words that SureType™ technology does not recogni[...]

Search About search In a message list, you can search using criteria that you set and you can save the search criteria for future use. You can also search for contacts or search for all messages that contain the same subject. You can use the search application to search messages, contacts, calendar entries, tasks, and memos on your BlackBerry® dev[...]

Set which messages the search should find. View a list of saved searches 1. In a message list, press the Menu key. 2. Click Search . 3. Press the Menu key. 4. Click Recall . Change a saved search 1. In the list of saved searches, highlight a search. 2. Press the Menu key. 3. Click Edit Search . 4. Edit the search criteria. 5. Press the Menu key. 6.[...]

• In the Name field, type a contact name to search for. 2. Select one or more applications. 3. Press the Menu key. 4. Click Search . Note: If you type more than one word in the Text or Name fields, only items that contain all the words appear. The BlackBerry® device does not search file attachments if you search messages. To stop a search, press[...]

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Attachments Attachment basics About attachments You can view several file attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav files. By default, when you open an email message that contains a[...]

To return to the attachment, press the Escape key. View properties for an attachment You can view the size, author, publication date, and other attachment properties. 1. On the Attachments screen, highlight the attachment file name. 2. Press the Menu key. 3. Click Retrieve Info or View Info . Set font options for an attachment 1. In an attachment, [...]

To search for the next instance of the text, press the Menu key. Click Find Next . Document attachments Type a password for a password-protected .pdf file attachment You can open password-protected .pdf files created with Adobe® Acrobat® version 4.0 or earlier. 1. On the Attachments screen, highlight the attachment file name. 2. Press the Menu ke[...]

To move to a specific worksheet, click a worksheet. Switch worksheets Verify that you have opened the full content of the attachment. 1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet . Change the size of a column In a spreadsheet, perform one of the following actions: • To change the size of a column, click the column la[...]

1. In a .wav file attachment, press the Menu key. 2. Click Play . Presentation attachments Switch presentation views 1. In a presentation, press the Menu key. 2. Perform one of the following actions: • To view the presentation in its original format, click View Slides . • To view text only, click View Text . • To view text and slides, click V[...]

3. Click Save Image . 4. Type a name for the file. 5. Click Save . vCard contact attachments About vCard contact attachments vCard® contact attachments (.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it th[...]

2. Click Add to Address Book or Update Address . Attachment shortcuts Search for text in an attachment • To search for text in an attachment, press Q . Switch between the table of contents and full content of an attachment • To switch between the table of contents and full content of an attachment, press O . Change the size of a column in a spr[...]

• To move to the previous item, press 4 . Stop a slide show • To stop a slide show, hold the Escape key. Switch presentation views • To switch presentation views, press Z . Attachment troubleshooting A skipped content bar appears in a document More attachment content is available for you to download to your BlackBerry® device. To download th[...]

Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliation feature is designed to reconcile email messa[...]

6. Click Save . It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Handheld . Wireless data synchronization prerequisites • Verify that you have synchronized your organizer data using the synchronization tool of the BlackBerry® Desktop Manager. [...]

6. Click Save . Manage data synchronization conflicts You can set how organizer data synchronization conflicts are resolved by turning off wireless data synchronization, setting conflict resolution options and synchronizing organizer data using the synchronization tool of the BlackBerry Desktop Manager. See the BlackBerry Desktop Software Online He[...]

2. Click Options . 3. Click Email Reconciliation . 4. Press the Menu key. 5. Click Purge Deleted Items . 6. Click Yes . Synchronization troubleshooting Email messages are not reconciling over the wireless network Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that wire[...]

Browser Browser basics About browser configurations The browser on your BlackBerry® device supports multiple browser configurations for optimizing your browsing experience. The BlackBerry Browser configuration optimizes the appearance of HTML web pages in the browser. If your BlackBerry device is associated with an email account that uses a BlackB[...]

4. Click OK . Follow a link Click a link. Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward . View a thumbnail version of a web page 1. On a web page, press the Menu key. 2. Click Preview Mode . Move to a section of a long web page quickly 1. In a thumbnail version of the web page, position your cursor o[...]

2. Click Stop . Return to the home page 1. On a web page, press the Menu key. 2. Click Home . Hide the browser 1. In the browser, press the Menu key. 2. Click Hide . Close the browser 1. In the browser, press the Menu key. 2. Click Close . Links, pictures, and web page addresses View the address for a link or picture 1. On a web page, highlight a l[...]

To return to the browser after you send the message, press the Escape key. Forward a web page address 1. On a web page, press the Menu key. 2. Click Send Address . 3. Click a message type. To return to the browser after you send the message, press the Escape key. View a full picture on a web page 1. On a web page, highlight a picture. 2. Press the [...]

• To load all pictures, click All Images . Web page requests About saving web pages and web page requests While a web page is loading, you can save the web page request in a message list. When you save a web page request, you can use other pages while you are waiting for the web page to load. You can also save web pages to a message list. When yo[...]

If you visit the web page offline, the browser displays the information that was current the last time that you viewed the web page online. Change a bookmark 1. On a web page, press the Menu key. 2. Click Bookmarks . 3. Highlight a bookmark. 4. Press the Menu key. 5. Click Edit Bookmark . 6. Change the bookmark. 7. Press the Menu key. 8. Click Acce[...]

7. Click the trackball. Expand a folder Click a folder with a plus sign (+) beside it. Collapse a folder Click a folder with a minus sign (-) beside it. Rename a bookmark folder You can only rename folders that you created. 1. Highlight a folder. 2. Press the Menu key. 3. Click Rename Folder . Delete a bookmark folder You can only delete folders th[...]

7. Click Add . View the description for a web feed title 1. In a web feed, highlight a title. 2. Press the Menu key. 3. Click Show Description . To hide a description, highlight a title. Press the Menu key. Click Hide Description . View the full content for a web feed title 1. In a web feed, highlight a title. 2. Press the Menu key. 3. Click Read S[...]

5. Click Delete Bookmark . Browser settings Clear a browser cache 1. In the browser, press the Menu key. 2. Click Options . 3. Click Cache Operations . 4. Beside a cache type, click Clear . Clear browser history 1. In the browser, press the Menu key. 2. Click Options . 3. Click Cache Operations . 4. Click Clear History . Turn on JavaScript support [...]

6. Click Save Options . Set the home page Depending on your wireless service provider, you might not be able to set the home page. 1. In the browser, press the Menu key. 2. Click Options . 3. Click Browser Configuration . 4. In the Home Page Address field, type a web address. 5. Press the Menu key. 6. Click Save Options . Set the default browser co[...]

6. Click Save Options . Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry Enterprise Server. Communication between your device and the BlackBerry Enterprise Server is encrypted using Triple DES. Communication bet[...]

Set whether a prompt appears when your browser tries to connect to an untrusted content server that your device does not have a authentication certificate for. Prompt for Domain Name: Set whether a prompt appears when your browser tries to connect to a content server and the domain name on the authentication certificate for the content server does [...]

8. Click Save . Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can use browser push to receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push me[...]

IP Hosts: Set which WAP gateways your device accepts browser push messages from. To accept browser push messages from a specific IP host, type the IP address for the WAP gateway. Browser shortcuts Insert a period or slash mark in a web page address field • To insert a period ( . ) in the Go To dialog box, press the Space key. • To insert a slas[...]

Applications Add an application 1. On a web page, highlight a link for an application. 2. Press the Menu key. 3. Click Download . 4. Click OK . View properties for an application 1. In the device options, click Advanced Options . 2. Click Applications . 3. Click an application. Delete a third-party application 1. In the device options, click Advanc[...]

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Media Media files and folders About media files and folders In the media application, you can open media files, such as videos, ring tones, pictures, or songs, that are stored in media folders in the BlackBerry® device memory or on a media card that you have inserted into your device. Some preloaded media files, including Home screen background pi[...]

4. Press the Menu key. 5. Click Move . 6. Highlight a media folder. 7. Press the Menu key. 8. Click Move Here . Set the amount of memory available for media files 1. In the media application, click a media type. 2. Press the Menu key. 3. Click Options . 4. Perform any of the following actions: • To set the maximum amount of BlackBerry® device me[...]

• To decrease the volume, press the Volume Down key. Media file management About transferring media files You can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device, or you can connect your BlackBerry® device to your computer to transfer files between your device and your computer. If you con[...]

To exit mass storage mode, disconnect your device from your computer. Videos and pictures Play a video Play video files, such as .avi, .mov, .mp4, or .3gp files, from the BlackBerry® device memory or a media card. 1. In the media application, click a media type. 2. Click a media folder that contains videos. 3. Perform one of the following actions:[...]

The picture turns 90 degrees in a clockwise direction. Pan a picture Verify that you have zoomed in to the picture. In a picture, roll the trackball up or down. View pictures as a slide show 1. In the media application, click a media type. 2. Click a media folder that contains pictures. 3. Press the Menu key. 4. Click View Slide Show . To exit the [...]

4. Click Download Images . Rename a video or picture You only rename media files that you have added. 1. In the media application, click a media type. 2. Click a media folder that contains videos or pictures. 3. Highlight a video or picture. 4. Press the Menu key. 5. Click Rename . 6. Type a name for the file. 7. Click Save . Delete a video or pict[...]

To resume playing the song, click the play icon. Shuffle songs in a media folder 1. In the media application, click a media type. 2. Click a media folder that contains songs. 3. Press the Menu key. 4. Perform one of the following actions: • To shuffle all the songs in the media folder, click Play Folder . • To shuffle all the songs in the media[...]

3. Press the Menu key. 4. Click Download Tunes . Save a song or ring tone Save audio files, such as .mid, .mp3, or .wav files, to the BlackBerry® device memory or a media card. 1. Open a ring tone attachment or a song or highlight a ring tone on a web page. 2. Press the Menu key. 3. Click Save . Rename a song or ring tone You only rename media fil[...]

Note: If you delete a ring tone that you use in a notification profile, the notification profile uses the default ring tone. Media card settings About media cards Insert a microSD media card into your BlackBerry® device to extend the memory that is available on your device for storing media files such as videos, pictures, songs, or ring tones. See[...]

4. Press the Menu key. 5. Click Enable USB Mass Storage Mode . Turn off the mass storage mode prompt 1. In the device options, click Advanced Options . 2. Click Media Card . 3. Perform one of the following actions: • To turn on mass storage mode automatically when you connect your BlackBerry® device to your computer, set the Auto Enable Mass Sto[...]

• To resume playing a video, press the Mute key again. Zoom in to or out from a picture • To zoom in to a picture, press 3 . • To zoom out from a picture, press 9 . • To zoom to the original picture size, press 5 . Rotate a picture • To rotate a picture, press the comma ( , ) key. Pause a slide show • To pause a slide show, press the Sp[...]

• If you encrypted the media files on your media card using a media card encryption key and you are trying to open an encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the media card into the BlackBerry device that you used to encrypt the file. In the media card options[...]

Maps Map basics Pan a map • In a map, roll the trackball. Zoom in to or out from a map 1. On a map, click the trackball. 2. Click Zoom . 3. Perform one of the following actions: • To zoom in, roll the trackball up. • To zoom out, roll the trackball down. 4. Click the trackball. Zoom in to a location marker 1. On a map, highlight a location ma[...]

• Type the location information. Click the trackball. Click Search . • Click a location. Click Select . • Click a location. Click Edit . Change the location information. Click the trackball. Click Search . 4. Repeat step 3 to specify an ending location. Forward a map 1. On a map, press the Menu key. 2. Click Email Location . Track your moveme[...]

To hide status information again, select the Hide title bar on startup check box. Switch map views You can view maps in Map view, view directions in Route Review view, or track your movement in GPS view. When viewing directions or tracking your movement on a map, press the Space key. Clear the map cache 1. On a map, press the Menu key. 2. Click Opt[...]

• To zoom out from a map, press O . View or hide status information at the top of a map • To view status information at the top of a map, press Q . • To hide status information at the top of a map, press Q again. Map troubleshooting I cannot view a location Verify that no punctuation marks appear in the location information. Diagonal lines ap[...]

Contacts Contact basics Add a contact 1. In the address book, press the key. 2. Click New Address . 3. Type the contact information. 4. Click the trackball. 5. Click Save . Add a contact from a message, call log, or web page 1. In a message or call log or on a web page, highlight a contact. 2. Press the Menu key. 3. Click Add to Address Book . 4. T[...]

6. Click Save . Delete a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Delete . About pauses and waits Use a pause or a wait to separate additional numbers, for example a password or extension, from a main phone number. After dialing the main phone number, your BlackBerry® device either pauses before dialing [...]

8. Click Save . Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailing list 1. In the address book, press the Menu key. 2. Click New Group . 3. Type a name for [...]

3. Click Delete Group . Caller ID Add a caller ID picture for a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Add Picture . 4. Highlight a picture. 5. Press the Menu key. 6. Click Select . 7. Center the picture in the box. 8. Click the trackball. 9. Click Save . Change the caller ID picture for a contact 1. Wh[...]

Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes® , you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between the address book, the task list, and the memo[...]

Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Address lookup Search for contacts in your organization's address book Verify that your BlackBerry® device is associated with BlackBerry Enterprise Server version 3.5 or later for Microsoft® Exchange, BlackBerry Enterprise Server version 2.2 or later[...]

4. Press the Escape key. Add a contact to your SIM card Verify that your wireless service provider has set up your SIM card for a SIM card phone book. 1. In the address book, press the Menu key. 2. Click SIM Phone Book . 3. Click the trackball. 4. Click New . 5. Type the contact information. 6. Press the Menu key. 7. Click Save . Copy contacts from[...]

5. Click Delete . Contact list settings Sort contacts, tasks, or memos 1. In the address book, task list, or memo list, press the Menu key. 2. Click Options . 3. Set the Sort By field. 4. Press the Menu key. 5. Click Save . Set display options for contacts You can set how your contacts appear in all applications, including the phone, message list, [...]

The Number of Entries field displays the number of contacts, calendar entries, tasks, or memos that are stored on your device. Contact troubleshooting I cannot find the Add Custom Phone Tune menu item If you have already assigned a custom ring tone to a contact, the Add Custom Phone Tune menu item does not appear. Custom address book field data is [...]

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Calendar Calendar basics About the calendar In the BlackBerry® device calendar, you can view your appointments and meetings in one of four views. Day, Week, and Month views show all your appointments for the selected time period. Agenda view shows all your scheduled appointments in a list. Agenda view also shows how much free time you have between[...]

10. Click Save . Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). End: Set when the recurring appointment, meeting, or[...]

Note: If you delete a meeting invitation from a message list before you accept or decline it, the meeting is deleted from the email application on your computer. Change the list of participants for a meeting 1. In a meeting, in the Accepted or Declined field, click a contact. 2. Click one of the following menu items: • Invite Attendee • Change [...]

5. Click Save . Set the start and end time for days 1. In the calendar, press the Menu key. 2. Click Options . 3. Set the Start of Day and End of Day fields. 4. Press the Menu key. 5. Click Save . Set a snooze time for reminders 1. In the calendar or task list, press the Menu key. 2. Click Options . 3. Set the Snooze field. 4. Press the Menu key. 5[...]

5. Click Save . Your BlackBerry® device deletes calendar entries that are older than the number of days you set. To restore calendar entries, set the Keep Appointments field to a longer period of time. Calendar entries that you received on your BlackBerry device within the set period of time appear in the calendar. Turn off the prompt that appears[...]

• To move down an hour, press 8 . Delete a highlighted item • To delete a highlighted item, press the Backspace/Delete key. Calendar troubleshooting I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointment[...]

Tasks Task basics Create a task 1. In the task list, press the Menu key. 2. Click New . 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save . Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or t[...]

• To mark the task as deferred, in progress, or waiting, click Open . Set the Status field. Press the Menu key. Click Save . Hide completed tasks 1. In the task list, press the Menu key. 2. Click Hide Completed . Forward a task or memo 1. In the task list or memo list, highlight a task or memo. 2. Press the Menu key. 3. Click Forward As . 4. Clic[...]

3. Select the check box beside a category. 4. Press the Menu key. 5. Click Save . Sort contacts, tasks, or memos by category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter . 3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, pre[...]

5. Click Save . View tasks in the calendar 1. In the calendar, press the Menu key. 2. Click Options . 3. Set the Show Tasks field to Yes . 4. Press the Menu key. 5. Click Save . Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, th[...]

Memos Memo basics Create a memo 1. In the memo list, press the Menu key. 2. Click New . 3. Type the memo information. 4. Press the Menu key. 5. Click Save . Change a memo 1. In the memo list, highlight a memo. 2. Press the Menu key. 3. Click Edit . 4. Change the memo information. 5. Click the trackball. 6. Click Save . Forward a task or memo 1. In [...]

3. Click Delete . Categories About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes® , you can apply more[...]

7. Click Save . Delete a category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter . 3. Highlight a category. 4. Press the Menu key. 5. Click Delete . Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Memo list settings Sort contacts, tasks, or memos 1. In the address bo[...]

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Alarm About the alarm In the BlackBerry® device alarm, you can set a time for a daily alarm to sound. You can also set the alarm to sound on weekends, set a snooze time for the alarm, and adjust the alarm volume. If you turn off your device by pressing the Power button, or by clicking Turn Power Off and selecting Turn Off, the alarm should sound a[...]

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Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard. Convert a measurement 1. In the calculator, type a number. 2. Click the trackball. 3. P[...]

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Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless headset. After you pair your BlackBerry device with a Bluetooth enabled device, you c[...]

2. Click Activate <Bluetooth device> . Rename a paired Bluetooth enabled device 1. In the device options, click Bluetooth . 2. Click a paired Bluetooth® enabled device. 3. Click Device Properties . 4. In the Device Name field, change the name for the Bluetooth enabled device. 5. Press the Menu key. 6. Click Save . Delete a paired Bluetooth e[...]

6. Click Save . Make your BlackBerry device discoverable 1. In the device options, click Bluetooth . 2. Press the Menu key. 3. Click Options . 4. Set the Discoverable field to Yes . 5. Press the Menu key. 6. Click Save . Change the pairing name for your BlackBerry device 1. In the device options, click Bluetooth . 2. Press the Menu key. 3. Click Op[...]

On your BlackBerry® device, in the Enter passkey for <device name> field, try typing 0000 . My list of paired Bluetooth enabled devices does not appear Try performing the following actions: • Verify that Bluetooth® technology is turned on. • Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices lis[...]

Date and time Set the date and time 1. In the device options, click Date/Time . 2. Set the date and time. 3. Press the Menu key. 4. Click Save . Get the date and time from the wireless network automatically 1. In the device options, click Date/Time . 2. Set the Time Zone field. 3. In the Date/Time Source field, perform one of the following actions:[...]

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Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off. You can change preloaded notificati[...]

7. Click Save . Delete a notification profile You can only delete notification profiles that you created. 1. In the profile list, click Advanced . 2. Highlight a notification profile. 3. Press the Menu key. 4. Click Delete . Set the same ring tone for all notification profiles 1. In the profile list, click Advanced . 2. Highlight a notification pro[...]

3. Press the Menu key. 4. Click Show Tunes . 5. Click a media folder that contains ring tones. To play a ring tone, highlight a ring tone. Press the Menu key. Click Play . Download a ring tone Verify that your wireless service provider supports this feature. 1. In the media application, click a media type. 2. Click a media folder that contains ring[...]

To turn on Bluetooth® connection notification again, set the LED Connection Indicator field to Yes . Turn on wireless coverage notification 1. In the device options, click Screen/Keyboard . 2. Set the LED Coverage Indicator field to On . 3. Press the Menu key. 4. Click Save . When your BlackBerry® device is connected to the wireless network, the [...]

4. Click Move . 5. Roll the trackball to the new location. 6. Click the trackball. Change a notification profile exception 1. In the profile list, click Advanced . 2. Highlight a notification profile exception. 3. Press the Menu key. 4. Click Edit . 5. Change the notification profile exception information. 6. Press the Menu key. 7. Click Save . Cha[...]

4. Click the trackball. 5. Click Add Custom Phone Tune . 6. Set a ring tone. 7. Press the Menu key. 8. Click Save . Notification profile troubleshooting My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your notification [...]

BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your contact list. 1. In BlackBerry Messenger, on the contact list screen, press the Menu key. 2. Click Add a Contact . 3. Perform one of the following actions: • If the contact is not in your address book, highlight [Use On[...]

1. In BlackBerry® Messenger, on the contact list screen, press the Menu key. 2. Click Options . 3. Set the Allow Forwarding of Requests field to No . 4. Press the Menu key. 5. Click Save . Note: If you use a BlackBerry Enterprise Server for IBM® Lotus® Domino®, BlackBerry Enterprise Server for Novell® GroupWise®, or the BlackBerry Internet Se[...]

Note: A contact can only be in one group at a time. If you move a contact to a group, the contact is moved out of the group it was in originally. Rename a group 1. In BlackBerry® Messenger, on the contact list screen, highlight a group. 2. Press the Menu key. 3. Click Rename Group . 4. Type a name for the group. 5. Click OK . Delete a group You mu[...]

3. Perform one of the following actions: • To send a picture to a contact, click Image . • To send an audio file to a contact, click Audio . 4. Click a file. Ping a contact When you ping a contact, the contact's BlackBerry® device vibrates. 1. During a BlackBerry Messenger conversation, click the trackball. 2. Click Ping Contact . Turn of[...]

2. Click Clear History . End a conversation 1. During a conversation, press the Menu key. 2. Click End Conversation . Change your display name 1. In BlackBerry® Messenger, on the contact list screen, press the Menu key. 2. Click Edit My Info . 3. Type a display name. 4. Click OK . Availability Set your availability status 1. In BlackBerry® Messen[...]

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Display and keyboard Backlighting About backlighting The screen and keyboard on your BlackBerry® device are designed to be lit so that you can use your device in various lighting levels. Your device is also designed to adjust the backlighting automatically as the lighting conditions in your environment change. Turn off automatic backlighting 1. In[...]

To clear the picture from the Home screen, press the key. Click Reset Home Screen Image . Download a Home screen background Verify that your wireless service provider supports this feature. 1. In the media application, click a media type. 2. Click a media folder that contains pictures. 3. Press the Menu key. 4. Click Download Images . Set the displ[...]

If your active notification profile uses a ring tone, the trackball lights flash when you receive a call. Turn on key tones 1. In the device options, click Screen/Keyboard . 2. Set the Key Tone field to On . 3. Press the Menu key. 4. Click Save . Turn off trackball sounds 1. In the device options, click Screen/Keyboard . 2. Set the Audible Roll fie[...]

To turn off standby mode, press the Mute key again. Themes About themes Depending on your wireless service provider, you might be able to set a theme on your BlackBerry® device that changes how items such as applications, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download themes that are[...]

Language Set the display language Verify that your BlackBerry® Device Software supports multiple languages. Contact your system administrator or wireless service provider for more information. 1. In the device options, click Language . 2. Set the Language field. 3. Press the Menu key. 4. Click Save . Add or delete a display language See the BlackB[...]

3. Press the Menu key. 4. Click Save . To turn on the shortcut for typing input languages again, set the Use Input Method Shortcut field to Yes . In the Notify me field, set whether you want to be notified when you switch typing input languages. Switch typing input methods 1. In the device options, click Language . 2. Perform one of the following a[...]

Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. See the printed documentation that came with your device for more information about wireless coverage indicators. Turn off the connection to the wireless network You should t[...]

1. In the device options, click Network . 2. Press the Menu key. 3. Click My Preferred Network List . 4. Press the Menu key. 5. Click Add Network . 6. Perform one of the following actions: • To scan for a wireless network to add, click Select From Available Networks . Click a wireless network. Click Select Network . • To scan for a wireless net[...]

1. In the device options, click Network . 2. Perform one of the following actions: • To turn off data service, set the Data Services field to Off . • To turn off data service when roaming, set the Data Services field to Off When Roaming . 3. Press the Menu key. 4. Click Save . About roaming In most cases, your BlackBerry® device automatically [...]

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Power and battery Turn off your device • If you have not set your BlackBerry® device to turn on and off automatically at specific times, press the Power key. • If you have set your device to turn on and off automatically at specific times, press the Power key. If you want the device to stay turned off until you press the Power key again, click[...]

• Charge your device regularly. 204[...]

SIM card About the SIM card phone book Use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the address book on your BlackBerry® device. If you switch SIM cards, the contacts in the SIM card phone book change. You can add ADN entries to your SIM card phone book. You can also[...]

2. Click SIM Phone Book . 3. Highlight a contact. 4. Press the Menu key. 5. Click Edit . 6. Change the contact information. 7. Press the Menu key. 8. Click Save . Delete a SIM card contact Verify that your wireless service provider has set up your SIM card for a SIM card phone book. 1. In the address book, press the Menu key. 2. Click SIM Phone Boo[...]

6. Click the trackball. Note: If you type the SIM card PIN code incorrectly three times, your SIM card does not function. Contact your wireless service provider for more information. Change the SIM card PIN code Verify that you have turned on SIM card PIN code security. 1. In the device options, click Advanced Options . 2. Click SIM Card . 3. Press[...]

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Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allowed password attempts, your device deletes all yo[...]

4. Press the Menu key. 5. Click Save . Encryption About content protection Content protection is designed to encrypt your BlackBerry® device data. When content protection is turned on, your device uses a private key to encrypt data as it is stored on the device, including data that your device receives when it is locked. Your device decrypts data [...]

You should generate a new encryption key every 2 weeks. Generate an encryption key Verify that your BlackBerry® device is associated with an email account that uses BlackBerry Enterprise Server version 4.0 or later. If your device is associated with an email account that uses an earlier version of the BlackBerry Enterprise Server, see the BlackBer[...]

7. Click Save . Set criteria for randomly generated passwords 1. In the password keeper, press the Menu key. 2. Click Options . 3. Set the random password fields. 4. Press the Menu key. 5. Click Save Options . View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper 1. In the password[...]

3. Click Delete . Change the password keeper password 1. In the password keeper, press the Menu key. 2. Click Change password . Copy a password 1. In the password keeper, highlight a password. 2. Press the Menu key. 3. Click Copy Username or Copy Password . To clear the clipboard, press the Menu key. Click Clear Clipboard . Note: Passwords are not [...]

4. Click Verify Security Software . About certificates You can use certificates if you install the S/MIME Support Package on your BlackBerry® device. See the S/MIME Support Package User Guide Supplement for more information. About the key store You can use the key store if you install the S/MIME Support Package or PGP® Support Package on your Bla[...]

2. Click General Settings . 3. Set the Smart Password Entry field to Disabled . 4. Press the Menu key. 5. Click Save . To turn on smart password entry again, set the Smart Password Entry field to Enabled . Switch smart password filters In an blank password field, press the Enter key. The indicator for the new smart password filter appears beside th[...]

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Third-party application control About permissions for third-party applications You can set permissions that control how third-party applications on your BlackBerry® device interact with the other applications on your device. For example, you can control whether third-party applications can access data or the Internet, make calls, or use Bluetooth?[...]

2. Click Applications . 3. Highlight a third-party application. 4. Press the Menu key. 5. Perform one of the following actions: • To set permissions for the highlighted third-party application, click Edit Permissions . • To set permissions for all third-party applications, click Edit Default Permissions . 6. Expand Connections , Interactions , [...]

Set whether your device can use third-party applications as a source for customized themes. Third-party application data permissions Email: Set whether third-party applications can access email, SMS text, or PIN messages on your BlackBerry® device. PIM: Set whether third-party applications can access organizer data such as contacts, calendar entri[...]

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BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball with your paddle 50 times on any level, the bric[...]

5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, roll the trackball. • To release the ball in catch mode, press the Space key. • To shoot the laser or gun, press the Space key. Adjust the volume for BrickBreaker 1. In BrickBreaker, press the Menu key. 2. Click Options . 3. Set the Volume field. 4. Press [...]

Service books About service books Service books determine which services are available on your BlackBerry® device. If your device is integrated with an account that uses the BlackBerry Enterprise Server , your system administrator can send service books to your device that determine whether features such as remote address lookup and wireless calen[...]

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Troubleshooting BlackBerry Basics troubleshooting No application opens when I press a Convenience key Verify that you have not deleted the application that you assigned to the key. Assign a different application to the key. Some features are not available on my device Depending on your wireless service plan or the type of email account that is asso[...]

Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to make and receive calls. Voice dialing troubleshooting I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If yo[...]

• Increase the maximum amount of memory available for pictures. The flash dims or turns off If the battery power level drops below 20 percent, the flash dims to conserve battery power. In cold temperatures, when the battery power level drops below 20 percent, the flash might turn off. Message troubleshooting I cannot send messages Try performing [...]

• If your email message folders do not appear on your BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry Desktop Manager. See the BlackBerry Desktop Software Online Help for more information. I received notification of a new message, but no new messages appear in my message list If you have set your[...]

• Verify that fixed dialing is turned off. I am not receiving SMS text messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes this service. • Verify that your SIM card has enough available memory to store received SMS text [...]

To download the content, click the skipped content bar. Click More . Synchronization troubleshooting Some characters in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters. On y[...]

• Verify that your wireless service plan includes this service. Media troubleshooting I cannot fast-forward or rewind songs Fast-forward and rewind are not supported. I cannot play videos You can only play videos that are encoded as MPEG-4 Part 2 Simple Profile or H.263. I cannot open media files on my media card Try performing the following acti[...]

into the BlackBerry device that you used to encrypt the file. In the media card options, set the Encryption Mode field to None or Security Password . My device is not using the correct ring tone or Home screen background If you are using a ring tone or Home screen background picture that you encrypted on your media card using your BlackBerry® devi[...]

defined. On your BlackBerry® device, in the Enter passkey for <device name> field, try typing 0000 . My list of paired Bluetooth enabled devices does not appear Try performing the following actions: • Verify that Bluetooth® technology is turned on. • Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled de[...]

• In a notification profile exception, verify that the Custom Phone Tune field is not set to Mute . I cannot set some fields when creating a Calls From notification profile exception If you assign a custom ring tone to a contact in the address book, a Calls From profile exception appears in the profile list. Because these exceptions are for calls[...]

• Verify that the smart card is inserted in the smart card reader correctly. Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider[...]

6. Click Delete or Delete All . Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient. 1. In the device options[...]

Abbreviation list ADN: Abbreviated dialing number APN: Access Point Name BCC: Blind carbon copy CAP lock: Capital letter lock CC: Carbon copy FDN: Fixed-dialing number FIPS: Federal Information Processing Standard GPS: Global Positioning System HTML: Hypertext Markup Language HTTP: Hypertext Transfer Protocol LED: Light-emitting diode MCC: Mobile C[...]

Personal identification number SDN: Service dialing number SIM: Subscriber Identity Module S/MIME: Secure Multipurpose Internet Mail Extensions SMS: Short Message Service SMSC: Short Message Service Center SSL: Secure Sockets Layer TCP: Transmission Control Protocol TLS: Transport Layer Security Triple DES: Triple Data Encryption Standard TTY: Tele[...]

Legal notice ©2006 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, "Always On, Always Connected" and the "envelope in motion" symbol are registered with the U.S.[...]

provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third-Party Information and RIM assumes no liability whatsoever in relation to the Third-Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. BlackBerry 8100™ Model Number: RBE4x[...]