Blackberry 9105 manual

BlackBerry Pearl 9105 Smartphone Version: 5.0 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones.[...]

SWD-1072416-0510112712-001[...]

Contents Welcome to BlackBerry! ............................................................................................................................................................................................................................ 9 Feature availability ..........................................................................[...]

Voice commands ........................................................................................................................................................................................................................................ 43 Perform an action using a voice command ...........................................................[...]

Browser ........................................................................................................................................................................................................................................................ 124 Browser basics ..........................................................................[...]

Typing input methods ................................................................................................................................................................................................................................ 178 Typing options .....................................................................................[...]

Bluetooth technology ................................................................................................................................................................................................................................ 206 Bluetooth technology basics ........................................................................[...]

Delete the previous version of the BlackBerry Device Software .......................................................................................................................................................... 229 Check for BlackBerry Device Software updates that you can install over the wireless network .....................................[...]

SIM card ...................................................................................................................................................................................................................................................... 249 About the SIM card phone book.............................................................[...]

Set the number of icons that appear on the Home screen ................................................................................................................................................................... 297 Turn on event sounds ..........................................................................................................[...]

Welcome to BlackBerry! This is one of the many resources available to help you use your BlackBerry® device. You can look for answers in the Help application on the Home screen of your device, or by pressing the Menu key and clicking Help in most applications. Feature availability The following items affect the availability of features on your Blac[...]

Find more information • Help on your device : Find step-by-step instructions in the user guide for your BlackBerry® device. Click Help on the Home screen or in an application menu. • www.discoverblackberry.com : Find software, applications, and accessories for your device. • Your wireless service provider web site : Find information about yo[...]

Navigation and typing About the Menu key and Escape key The Menu key and Escape key on your BlackBerry® device are designed to help you navigate screens and complete tasks quickly and easily. Key Actions Menu key • view more applications on the Home screen • open the menu in an application • select a highlighted menu item Escape key • move[...]

2. Click Set Ring Tones/Alerts . 3. Click the application or item that you want to change. 4. Perform one of the following actions: • To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music . Navigate to a folder that contains ring tones. Click[...]

Schedule an appointment 1. On the Home screen, click the Calendar icon. 2. Press the key. 3. Click New . 4. Type the appointment information. 5. If the appointment recurs, change the Recurrence field. 6. Press the key. 7. Click Save . Take a picture 1. On the Home screen, click the Camera icon. 2. Press the Right Convenience key all the way down. R[...]

Turn on the alarm 1. In the clock, press the Menu key. 2. Click Set Alarm . 3. On the trackpad, slide your finger up or down to select On or Weekdays . Slide your finger to highlight On or Weekdays . 4. Press the Escape key. 5. Click Save . In the device status section of the Home screen, a clock indicator appears. Pair with a Bluetooth enabled dev[...]

I cannot set up an email address Try performing the following actions: • On the Home screen or in a folder, click the Setup Wizard icon. On the email setup screen, verify that you have typed all the email address information correctly. To view the password that you typed, select the Show Password check box. • Verify that the email address is as[...]

I cannot save media files Your BlackBerry® device memory or media card might not have enough available memory to store media files. Try performing the following actions: • If you are trying to save a media file to your device memory, delete old data or messages from your device. • If you are trying to save a media file on your media card, dele[...]

Shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. BlackBerry basics shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To move the cursor, slide your finger on the trackpad. • To move back a screen, press the Escape key. • To o[...]

• To forward a highlighted message, press 9 . Move around a message list • To move to the top of a message list, press 2 . • To move to the bottom of a message list, press 8 . • To move to the next date, press 6 . • To move to the previous date, press 4 . • To move to the next unopened item, press 5 . Typing shortcuts Depending on the t[...]

Audio and video files • To pause an audio or video file, press the Play/Pause/Mute key on the top of your BlackBerry® device. To resume playing an audio or video file, press the Play/Pause/Mute key again. • If you are using a headset, to turn on the audio boost feature to amplify the volume for songs, ring tones, and videos, press the Volume U[...]

• To move down in the screen, press the Space key. • To move to the bottom of a web page, press 8 . Calendar shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. For shortcuts to work in Day view, in the general calendar options, change the Enable Quick Entry field to No . • To schedule a[...]

Try changing the typing input language. User Guide Shortcuts 21[...]

Phone Phone basics Find your phone number Perform one of the following actions: • To view your active phone number, from the Home screen, press the Send key. Your active phone number appears beside the My Number field at the top of the screen. • If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your [...]

To return to the first call, press the Menu key. Click Swap or Flash . Change your ring tone 1. On the Home screen, click the Sounds icon. 2. Click Set Ring Tones/Alerts . 3. Click the application or item that you want to change. 4. Perform one of the following actions: • To use a preloaded ring tone, in the Ring Tone field, click a ring tone. ?[...]

1. From the Lock screen, press the Menu key. 2. Click Place Call . 3. Perform one of the following actions: • Type a phone number. • Type part of a contact name. Click a contact or phone number. 4. Press the Send key. To end the call, press the End key. Related topics Turn on dialing from the Lock screen, 39 About using a headset You can purcha[...]

Note: You should not rely on any wireless device for essential communications, including medical emergencies. Emergency numbers may vary by location and emergency calls may be blocked or impeded by network, environmental, or interference issues. Make an emergency call Perform one of the following actions: • If your keyboard or BlackBerry® device[...]

Volume Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device. • To mute the volume, press the Play/Pause/Mute key on the top of your device. To turn off mute, press the Play/Pause/Mute key again. Re[...]

Voice mail About your voice mail greeting and voice mail password Depending on your wireless service provider, the method for changing your voice mail greeting or voice mail password might differ. You should be able to access the options for changing your voice mail greeting or voice mail password when you check your voice mail. For more informatio[...]

To make a call using speed dial, from the phone application, the Home screen, a message, or a message list, press and hold the key that you assigned to the contact. Change the contact assigned to a speed dial key 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click View Speed Dial List . 4. Highlight a contact or phone numbe[...]

2. Type X and the access code. Speak privately with a contact during a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. 1. During a conference call, press the Menu key. 2. Click Split Call . 3. Click a contact. To return to the co[...]

You can also add notes to call logs or send call logs as email messages. Unless you delete a call log, it is stored on your BlackBerry® device for 30 days. View call logs in the messages application 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click Call Logging . 5. Perform one of the following actions[...]

5. Press the Menu key. 6. Click Forward . Delete call logs 1. From the Home screen, press the Send key. 2. Perform one of the following actions: • To delete a single call log, highlight a call log. • To delete a range of call logs, highlight a call log. Press and hold the Shift key. On the trackpad, slide your finger up or down.Release the Shif[...]

Call forwarding About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card or BlackBerry® device. You might not be able to change or delete these phone numbers or add new ones. For more information, contact your wireless service provider. Forward calls To[...]

Change a call forwarding phone number You can only change call forwarding phone numbers that you have added. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click Call Forwarding . 5. Press the Menu key. 6. Click Edit Numbers . 7. Highlight a phone number. 8. Press the Menu key. 9. Click Edit . 10. Change t[...]

Block calls To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click Call Barring . 5. Highlight a call blocking optio[...]

Turn on fixed dialing To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click FDN Phone List . 5. Press the Menu key. 6. Click Enable FDN Mode . 7. Type your PIN2 code. 8.[...]

Delete a contact from your fixed dialing list 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click FDN Phone List . 5. Highlight a contact. 6. Press the Menu key. 7. Click Delete . Smart dialing About smart dialing With the smart-dialing feature, you can set a default country code and area code for phone n[...]

2. Press the Menu key. 3. Click Options . 4. Click Smart Dialing . 5. In the Number field, type the main phone number for an organization. 6. In the Wait For field, set how long your BlackBerry® device waits before dialing an extension. 7. In the Extension Length field, set the default length for extensions. 8. Press the Menu key. 9. Click Save . [...]

About hearing aid mode In hearing aid mode, or telecoil mode, the magnetic signal of your BlackBerry® device is modified to an appropriate level and frequency response to be picked up by hearing aids that are equipped with telecoils. Turn on hearing aid mode 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. [...]

You can change call waiting, call forwarding, and voice mail options for each phone number associated with your device. Switch the active phone number 1. From the Home screen, press the Send key. 2. Click your phone number at the top of the screen. 3. Click the phone number that you want to set as the active phone number. Phone options Turn on dial[...]

• To request that your phone number is hidden, change the Restrict My Identity field to Always . • To request that your phone number is displayed, change the Restrict My Identity field to Never . • To request that the network decide whether to hide or display your phone number, change the Restrict My Identity field to Network Determined . 6. [...]

2. Press the Menu key. 3. Click Status . 4. Click Last Call or Total Calls . 5. Click Clear Timer . 6. Press the Menu key. 7. Click Save . Phone shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To change your ring tone, from the Home screen, press the Send key. Press the Menu key. Click[...]

Call forwarding, 32 Switch the active phone number, 39 My phone number appears as Unknown in the phone application If your BlackBerry® device uses a SIM card, try changing the phone number on your SIM card to change how your phone number appears in the phone application. On the Home screen or in a folder, click the Options icon. Click Advanced Opt[...]

Voice commands Perform an action using a voice command 1. On the Home screen or in a folder, click the Voice Dialing icon. 2. After the beep, say a voice command. Available voice commands "Call <contact name or phone number>" Say this voice command to make a call. To perform this task with a Bluetooth® enabled device, such as a han[...]

Change the language for voice commands To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. When you change the language for voice commands, you change the language for voice prompts and the language that you use to make a voice command[...]

Improve voice recognition You can improve voice recognition by completing a short series of prompts that ask you to say specific numbers and words. 1. On the Home screen or in a folder, click the Options icon. 2. Click Voice Dialing . 3. Click Adapt Voice . 4. Complete the instructions on the screen. Troubleshooting voice dialing I cannot make call[...]

Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that ap[...]

2. Click Attach Address or Attach Contact . 3. Click a contact. Add a signature to your work email messages To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click O[...]

7. Click Send . Send an SMS text message You can send an SMS text message to up to ten recipients. Depending on your theme, a separate icon on the Home screen might appear for SMS text messages and MMS messages. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Compose SMS Text . 4. In the To field, perform one of the [...]

Related topics View the size of an MMS message before sending it, 68 Reply to a message 1. In a message, press the Menu key. 2. Click Reply or Reply to All . Forward a message You cannot forward MMS messages that contain content that is copyright protected. 1. In a message, press the Menu key. 2. Perform one of the following actions: • Click Forw[...]

2. Highlight a message. 3. Press the Menu key. 4. Click Save . Search for text in a message, in an attachment, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in an attachment, or on a web page, press the Menu key. 2. Click Find . 3. Type the text. 4. Pre[...]

Delete multiple messages 1. On the Home screen, click the Messages icon. 2. Perform one of the following actions: • To delete a range of messages, highlight a message. Press and hold the Shift key. On the trackpad, slide your finger up or down.Release the Shift key. Press the Menu key. Click Delete Messages . • To delete all messages prior to a[...]

7. Click File . Attach a file to an email message To attach a file saved on your organization's network, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. When you are composing an email message, press the Menu key. 2. Click Attach File . • To attach [...]

Stop storing messages sent from your computer on your device 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Settings . 5. If necessary, change the Message Services field. 6. Press the Menu key. 7. Click Folder Redirection . 8. Clear the check box beside the Sent Items folder. 9. Press the Me[...]

7. Type a name for the email message filter. 8. Set the email message filter options. 9. Press the Menu key. 10. Click Save . Create an email message filter based on a contact or subject 1. On the Home screen, click the Messages icon. 2. Highlight an email message. 3. Press the Menu key. 4. Click Filter Sender or Filter Subject . 5. Type a name for[...]

Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are forwarded with high importance or with the email message header only. Turn on an email message filter 1. On the Home screen, click the Messages icon. 2. Press the Menu key. [...]

5. Highlight an email message filter. 6. Press the Menu key. 7. Click Delete . Email message folders About synchronization of email message folders You can add, change, or delete email message folders in the email application on your computer or in the messages application on your BlackBerry® device. If wireless email reconciliation is turned on a[...]

Add a flag 1. When you are composing or viewing an email message, press the Menu key. 2. Click Flag for Follow Up . 3. Press the Menu key. 4. Click Save . Change a flag You can change the status, color, note, or due date for a flag. If you make changes to a flag in an email message that you sent, the changes are reflected only on your device and ar[...]

8. If you use IBM® Lotus Notes®, in the Until field, set the date on which the out-of-office reply should turn off. 9. Press the Menu key. 10. Click Save . To turn off the out-of-office reply, change the Use Out Of Office Reply field to No . Turn on or turn off read receipts or delivery receipts Depending on your wireless service provider or admi[...]

To view pictures in an HTML email message, press the Menu key. Click Get Images . Turn off the prompt that appears before downloading external pictures in HTML email messages Some HTML email messages contain links to external pictures on the internet. By default, your BlackBerry® device prompts you before downloading external pictures. 1. On the H[...]

6. Click Save . Stop forwarding email messages to your device To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Settings . 5. If neces[...]

• If you have a PIN saved for a contact that is in your contact list, type the contact name. Press the Enter key. 5. Type a message. 6. Press the Menu key. 7. Click Send . Set a high importance level for received PIN messages 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Se[...]

• Press the Menu key. Click Choose Contact . Click a contact. • Type a phone number that can receive SMS text messages (include the country code and area code). • If your device is connected to a CDMA network, you can type an email address. 5. Click OK . 6. Type a message. 7. Press the Enter key. Change your ring tone 1. On the Home screen, c[...]

3. Change the Conversation Style field. 4. Press the Menu key. 5. Click Save . Show names in the history of SMS text messages If you show your display name, this name appears only in the history of your SMS text messages, and not in messages that you send. 1. On the Home screen or in a folder, click the Options icon. 2. Click SMS Text . 3. Set the [...]

5. Click Save . When your SMS text message is delivered to your contact, a D appears with a check mark beside the message. Set how long your service center attempts to send SMS text messages If you send an SMS text message and it cannot be delivered immediately, your service center tries to send the SMS text message for the amount of time set in th[...]

4. Change the Cell Broadcasting Service field to On . • If one or more cell broadcast channels appear on the screen, select the check box beside the channel. • If no cell broadcast channels appear on the screen, highlight the Empty field. Press the Menu key. Click Add Channel . Type the channel ID and a nickname. Click OK . 5. Select the check [...]

MMS messages MMS message basics About MMS messages To send and receive MMS messages, your wireless service provider must set up your wireless service plan for MMS messaging. You can send and receive media files such as .jpg, .gif, .wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg, or .mov files in MMS messages. If you have more than one ph[...]

• To add text to a slide, highlight the empty field below the attachment. Type text. • To change how long a slide appears, change the Slide Duration field. • To move an item on a slide, click the item. Click Move Field . Click the new location. Related topics Attach a media file to an MMS message, 67 Resize a picture before you send it as an [...]

Add a contact to your contact list from an MMS message 1. In an MMS message, highlight a vCard® attachment. 2. Press the Menu key. 3. Click View Attachment . 4. Press the Menu key. 5. Click Add to Contacts . Save a media file from an MMS message 1. In an MMS message, press the Menu key. 2. Click one of the following menu items: • Save Image • [...]

2. Click Options . The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. On the Home screen or in a folder, click the Options icon. 2. Click MMS . 3. Set the Multimedia Reception and Automatic Retrieval fields to Home Only . 4. Press the Menu key. 5. Click Save . Block MMS messages 1. On the Home[...]

Set how long your device stores messages 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Set the Keep Messages field. 6. Press the Menu key. 7. Click Save . Use color to differentiate work messages from other messages To perform this task, your BlackBerry® device must be assoc[...]

3. Click Options . 4. Click General Options . 5. Change the Auto Open Newest Message After Removing Device From Holster field. 6. Press the Menu key. 7. Click Save . About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be a[...]

Hide sent messages 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Hide Sent Messages field to Yes . 6. Press the Menu key. 7. Click Save . View call logs in the messages application 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options[...]

5. Press the Menu key. 6. Click Save . Add a contact to your allowed sender list To perform this task, you must set the security firewall to allow messages from specific addresses. This setting allows you to receive messages from contacts in your allowed sender list. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Op[...]

S/MIME-protected message basics About signing and encrypting messages If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry device. Digital signatures are designed to hel[...]

Attach a certificate to a message You can attach a certificate to email messages and PIN messages. 1. When composing a message, press the Menu key. 2. Click Attach Certificates . 3. Highlight a certificate. 4. Press the Menu key. 5. Click Continue . Download the certificate used to sign or encrypt a message If a certificate is not included in a rec[...]

2. Press the Menu key. 3. Click Import Server . View the certificate used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key. 3. Click Display Sender's Certificate or Display Encryption Certificate . View encryption information for a weakly encrypted m[...]

Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak. : The message is strongly encrypted. : The message is weakly encrypted. Check the status of a certificate or certificate chain If a certificate is included in a received message, or is already stored in the key store on your B[...]

5. Press the Menu key. 6. Click OK . Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact[...]

4. Change the Message Viewer Icons field. 5. Press the Menu key. 6. Click Save . Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen or in a folder, click [...]

S/MIME-protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions: • Verify that the email account that you are using supports all signing and encryption options. • If you use message classifications, verify that the message classification supports the signing or enc[...]

Encrypt a message using IBM Lotus Notes native encryption 1. When composing, forwarding or replying to a message, change the Encoding field to Lotus Notes Encryption . 2. If you are prompted, type your IBM® Lotus Notes® ID password. PGP protected messages PGP protected message basics About signing and encrypting messages If your email account use[...]

Attach a PGP key to a message You can attach a PGP® key to email messages and PIN messages. 1. When composing a message, press the Menu key. 2. Click Attach PGP Keys . 3. Highlight a PGP key. 4. Press the Menu key. 5. Click Continue . Download the PGP key used to sign or encrypt a message If a PGP® key is not included in a received message or is [...]

Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu key. 3. Click Import Server . View the PGP key used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key. 3. Clic[...]

: The key status is not current, or your device requires more data to verify the trust status of the key. : The sender’s PGP key is expired. PGP protected message options Change your signing and encryption key Your BlackBerry® device uses your PGP® key to encrypt messages in the sent items folder and includes your PGP public key in messages tha[...]

5. Press the Menu key. 6. Click Save . About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message[...]

5. Press the Menu key. 6. Click Save . Turn off the prompt that appears before a PGP protected message is truncated 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click PGP . 4. Change the Warn about truncated messages field to No . 5. Press the Menu key. 6. Click Save . To turn on the prompt again, cha[...]

You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. Message shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. In a [...]

I am not receiving messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. • If you created an email address or added an existing email address to your device us[...]

The number of new or unopened messages is different than I expected The number of new or unopened messages includes saved messages and filed messages. If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox, your device[...]

• Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages. Related topics Email message filters, 53 I cannot turn on cell broadcasting If your BlackBerry® device uses a SIM card, your SIM card might not support the display languages that you have selected for cell broadcas[...]

Files and attachments File and attachment basics About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email account uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from your organiza[...]

Stop downloading a file or an attachment 1. In the message, in the calendar entry, or on the web page that you are downloading the file or attachment from, press the Menu key. 2. Click Cancel Download . Locate a file saved on your device 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Explore . 4. Navigate to the file. [...]

8. Click Copy Into . Related topics Locate a file saved on your organization's network, 92 Send a file as an attachment, 93 Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless [...]

View properties for a file You can view the size, author, publication date, and other properties for a file. 1. On the Home screen or in a folder, click the Media icon or Files icon. 2. Navigate to a file. 3. Highlight the file. 4. Press the Menu key. 5. Click Properties . Rename a file 1. On the Home screen or in a folder, click the Media icon or [...]

Documents Open a password-protected .pdf file To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When the "Password protected document" message appears, press th[...]

4. Press the Enter key. View the content of a cell In a spreadsheet, click the trackpad. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents . To move to a specific worksheet, click a worksheet. Click View . Switch worksheets 1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet . Chang[...]

Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file. 1. In a multi-page .tif file, press the Menu key. 2. Click Table of Contents . To move to a specific page, click a page. Switch pages in a multi-page .tif file 1. In a multi-page .ti[...]

Zoom in to or out from a slide When viewing a presentation in slide view, press the Menu key. To zoom back to the original slide size, press the Menu key. Click Fit to Screen . Save a slide 1. When viewing a presentation in slide view, press the Menu key. 2. Click Save Slide . 3. Type a name for the file. 4. Click Save . vCard contact attachments A[...]

Troubleshooting attachments A skipped content bar appears in a document More content is available for you to download to your BlackBerry® device. 1. To download the content, click the skipped content bar. 2. Click More . A message or attachment does not appear or is truncated Try performing the following actions: • Wait for a short period of tim[...]

Media Audio and video files Play a media file 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Click a media file. To stop playing a media file, click the stop icon. Related topics Transfer a file between your device and your computer using the Roxio Media Manager, 117 Transfer a file between[...]

Fast-forward or rewind a media file 1. When playing a media file, click the progress bar. 2. On the trackpad, slide your finger to the right or left. 3. Click the trackpad. Pause a media file When playing a song, video, or voice note, press the Play/Pause/Mute key on the top of your device. To resume playing the song, video, or voice note, press th[...]

Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device. • To mute the volume, press the Play/Pause/Mute key on the top of your device. To turn off mute, press the Play/Pause/Mute key again. Related t[...]

About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. Depending on your device model, you might be able to use a headset button to make a call using a voice command. Depending on your h[...]

Create a standard playlist 1. On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists . 4. Click New Playlist . 5. Click Standard Playlist . 6. Type a name for the playlist. 7. Press the Menu key. 8. Click Add Songs . 9. Click a song. 10. To add more songs, repeat steps 7 to 9. 11. Press the Menu key. 12. Click Save . [...]

10. Click Save . Related topics Shuffle songs, 101 Delete a song from a playlist 1. On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists . 4. Click a standard playlist. 5. Highlight a song. 6. Press the Menu key. 7. Click Remove . 8. Click OK . 9. Press the Menu key. 10. Click Save . Create an automatic playlist 1. [...]

Related topics Rename an audio or video file, 111 Rename a picture or picture folder, 112 Delete a playlist 1. On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists . 4. Highlight a playlist. 5. Press the Menu key. 6. Click Delete . Related topics Delete a media file or folder, 112 Video camera Depending on your Blac[...]

6. Press the Menu key. 7. Click Save . Apply a color effect to videos You can apply a sepia or black-and-white color effect to videos that you record. 1. On the Home screen, click the Media icon. 2. Click the Video Camera icon. 3. Press the Menu key. 4. Click Options . 5. Change the Color Effect field. 6. Press the Menu key. 7. Click Save . Change [...]

Camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera features might not be available. Take a picture 1. On the Home screen, click the Camera icon. 2. Press the Right Convenience key all the way down. Related topics Record a video, 13 Change the size of pictures that you[...]

5. Press the Menu key. 6. Click Save . Related topics Move a media file, 112 Change the location for storing videos, 107 Change options to compensate for different lighting conditions in pictures You can change the default flash setting, if available, and white balance of the pictures that you take. 1. On the Home screen, click the Camera icon. 2. [...]

Pan a picture To perform this task, you must be zoomed in to the picture. In a picture, slide your finger in any direction on the trackpad. Zoom in to or out from a picture 1. In a picture, press the Menu key. 2. Click Zoom In or Zoom Out . To zoom back to the original picture size, press the Menu key. Click Fit to Screen . Rotate a picture 1. In a[...]

6. Click View Slide Show . To close the slide show, press the Escape key. Change the number of seconds between slides in a slide show 1. On the Home screen, click the Media icon. 2. Click Options . 3. Change the Slide Show Interval field. 4. Press the Menu key. 5. Click Save . View pictures in list view 1. On the Home screen, click the Media icon. [...]

8. Type a name for the file. 9. Click Save . Related topics Rename a picture or picture folder, 112 Rename a playlist, 105 Rename a picture or picture folder You can only rename pictures and picture folders that you transferred to or created on your BlackBerry® device. 1. On the Home screen, click the Media icon. 2. Click the Pictures icon. 3. Cli[...]

2. Click a media type. 3. If necessary, click a category. 4. Highlight a media file or folder. 5. Press the Menu key. 6. Click Delete . Related topics Delete a playlist, 106 Search for a media file 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. In the Find field, type part or all of a name [...]

4. Click Format . 5. Complete the instructions on the screen. View the amount of memory used by media files 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Memory Use . Supported media cards Your BlackBerry® device supports media card sizes up to 32 GB. Only microSD media cards are supported. Turn off media card suppor[...]

5. Click Save . Turn off the prompt for mass storage mode Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory . 3. Change the Auto Enable Mass Storage Mode When Connected field to Yes or No . 4. P[...]

7. To also encrypt media files such as pictures, songs, and videos, set the Include Media Files field to Yes . 8. Press the Menu key. 9. Click Save . To stop encrypting data in the device memory, change the Device Memory field to Disabled . To stop encrypting files, change the Media Card field to Disabled . Repair your media card or device memory C[...]

Supported audio and video file formats Type File format Audio • .mp3 • .wma • .wav Video • .mp4 • .3gp • .3gp2 • .asf • .wmv For more information about file formats that your BlackBerry® device supports, visit www.blackberry.com/btsc and search for media types supported. Transfer a file between your device and your computer using t[...]

3. Cick the Media icon. 4. In the BlackBerry Media Sync section, click the Launch tab. 5. If necessary, in the drop-down list, select your music application. 6. Perform one of the following actions: • To synchronize specific playlists, select the check box beside one or more playlists. • To synchronize a random selection of your songs, select t[...]

• To receive a prompt to select either mass storage mode or MTP when you connect your device to your computer, set the Auto Enable Mass Storage Mode When Connected field to Prompt . 4. Press the Menu key. 5. Click Save . Save a media file from a web page 1. On a web page, click a link for a media file. 2. Click Save . 3. Type a name for the media[...]

Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enabled device. 1. On the Home screen, click the Media icon. 2. Click a media type. 3. Press the Menu key. 4. Click Receive Using Bluetooth . 5. Send a media file from the paired[...]

Media shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Audio and video files • To pause an audio or video file, press the Play/Pause/Mute key on the top of your BlackBerry® device. To resume playing an audio or video file, press the Play/Pause/Mute key again. • If you are using a heads[...]

• If you are trying to open a media file on your computer using mass storage mode or MTP, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode or MTP is turned[...]

My device is not using the correct ring tone or wallpaper If you are using a ring tone or wallpaper picture that you encrypted in the device memory or on the media card using your BlackBerry® device password and you reset your device, unlock your device. The flash dims or turns off If the camera has a flash, and the battery power level drops below[...]

Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Perform one of the fo[...]

Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward . Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh . Save a web page to a message list A saved web page displays content that was current at the time that you saved the web page. 1. On a web page, press the Menu key. 2. Click Save[...]

Return to the home page 1. On a web page, press the Menu key. 2. Click Home . Close the browser 1. On a web page, press the Menu key. 2. Click Close . Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address . View the address for a link or picture 1. On a web page, highl[...]

2. Press the Menu key. 3. Click Link Address or Image Address . 4. Click Send Address . 5. Click a message type. To return to the browser after you send the message, press the Escape key. Viewing pictures and playing media files Play a media file on a web page 1. On a web page, click a media file. 2. Click Open . Save a song or video from a web pag[...]

Add a bookmark for a web page Depending on the browser that you used to visit a web page or add a bookmark, when you click the web page in the browser history or bookmark list, the web page might open in the browser that you used to visit the web page and not the browser that you set as your default browser. Extra fees might apply for using a diffe[...]

4. Highlight a bookmark. 5. Press the Menu key. 6. Click Delete Bookmark . Add a bookmark folder for web pages 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark folder. 5. Press the Menu key. 6. Click Add Subfolder . File a bookmark for a web page 1. On the Home screen, click the Brow[...]

Web feeds About web feeds Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptions for updated web site content. For example, if you open a sports web feed for a news web site, you can scan a list of sports stories that the web site has published since the last time [...]

3. Click Get Audio . Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened . • Highlight a date field. Press the Menu key. Click Mark Prior Opened . Change a web feed 1. On a web page, press the Menu key. 2. Click Bookmarks . 3[...]

3. Click Options . 4. Click General Properties . 5. Change the Default View field. 6. Press the Menu key. 7. Click Save Options . Change the home page or start page Depending on your wireless service provider, you might not be able to change the home page. 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. C[...]

Change display options for web pages 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click Browser Configuration . 5. Perform any of the following actions: • To view background images, select the Use Background Images check box. • To change the browsing experience, change the Browser Identification fi[...]

• Prompt Before Running WML Scripts 6. Press the Menu key. 7. Click Save Options . Clear a browser cache 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click Cache Operations . 5. Beside a cache type, click Clear . 6. Press the Escape key. Clear the browser history 1. On the Home screen, click the Brow[...]

3. Click Browser . 4. Set the Default browser configuration field. 5. Press the Menu key. 6. Click Save . About Gears Gears™ is an extension to the browser application that is designed to provide a richer browsing experience. When you visit a Gears enabled web site and enter information, Gears can store that information on your BlackBerry® devic[...]

About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP gateway and content servers is encrypted using TLS or SSL. Manage brow[...]

Prompt for Certificate: Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if your device has more than one certificate that you use to authenticate with content servers. Prompt if Client Cert Not Found: Specify whether a prompt appears when your browser tries to connect to a c[...]

Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push message might appear in the messages a[...]

Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set which WAP gateways your device accepts browser push[...]

I cannot set up automatic synchronization for bookmarks If encryption for data in the device memory is turned on, you cannot set up automatic synchronization for bookmarks. I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I receive a prompt to switch browsers w[...]

Date, time, and alarm Set the date and time manually 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Set Time . 4. Change the Set Time field to Manual . 5. Click the Time field. 6. On the trackpad, slide your finger to select a time. 7. Click the Time field. 8. Click the Date field. 9. On t[...]

5. Press the Menu key. 6. Click Save . Change the clock face You can set a different clock face for the clock, stopwatch and timer. 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Options . 4. Set the Clock Face , Stopwatch Face or Timer Face fields. 5. Press the Menu key. 6. Click Save . D[...]

3. Click Options . 4. In the Bedside Mode section, perform any of the following actions: • To receive LED notification when bedside clock mode is turned on, change the Disable LED field to No . • To turn off the connection to the wireless network, so that your device does not receive phone calls or messages when bedside clock mode is turned on,[...]

2. Press the Menu key. 3. Click Stopwatch . 4. Click the start/stop icon. 5. Perform any of the following actions: • To record lap times, click the lap icon. • To stop timing, click the start/stop icon again. • To send the results in a message, press the Menu key. Click Send Results . Click a message type. Set the timer 1. On the Home screen [...]

• If you are in a region that has recently made changes to daylight saving time or has switched to a different time zone, you might need to update the time zone data on your device. To update the time zone data, press the Menu key. Click Get Time Zone Updates . For this feature to be supported, your wireless service plan must include data service[...]

Personal organizer Contacts Contact basics Add a contact 1. On the Home screen, click the Contacts icon. 2. Click New Contact . 3. Type the contact information. 4. Press the key. 5. Click Save . Add a contact from a message, call log, or web page 1. In a message, a call log, or on a web page, highlight a contact. 2. Press the Menu key. 3. Click Add[...]

Add a pause or a wait to a phone number 1. After typing the main part of a phone number in a phone number field, press the Menu key. 2. Click Add Pause or Add Wait . 3. Type the additional numbers. 4. Press the Menu key. 5. Click Save . View a contact 1. On the Home screen, click the Contacts icon. 2. Click a contact. Change a contact 1. On the Hom[...]

3. Perform one of the following actions: • To add a contact to your contact list, click Add to Contacts . • To add all the contacts, click Add All to Contacts . • To view information for a contact, click View . • To delete a contact from the contact lookup results, click Delete . • To delete the contact lookup results, click Delete Lookup[...]

5. Highlight a picture. 6. Press the Menu key. 7. Click Select . 8. Center the picture in the box. 9. Press the Menu key. 10. Click Crop and Save . Change the caller ID picture for a contact 1. On the Home screen, click the Contacts icon. 2. Highlight a contact. 3. Press the Menu key. 4. Click Edit . 5. Highlight the caller ID picture. 6. Press the[...]

Create a mailing list 1. On the Home screen, click the Contacts icon. 2. Press the Menu key. 3. Click New Group . 4. Type a name for the mailing list. 5. Press the Menu key. 6. Click Add Member . 7. Click a contact. 8. To add another contact, repeat steps 4 to 6. 9. Press the Menu key. 10. Click Save Group . Change a mailing list 1. On the Home scr[...]

Multiple contact lists About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work contact list and your person[...]

4. Press the Menu key. 5. Click Save . Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key. 3. Click Options . 4. If n[...]

Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Agenda view also displays free time that you have be[...]

3. Type a location in parentheses. 4. To change the end time, slide your finger up and down on the trackpad. 5. Click the trackpad. If you have multiple calendars on your BlackBerry® device, the appointment appears in your default calendar. Schedule a meeting To perform this task, your email account must use the BlackBerry® Internet Service or a [...]

Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the suggested spelling[...]

10. Click Save . Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Respond to a meeting invitation 1. In a meeting invi[...]

Change the list of participants for a meeting To perform this task, you must be the meeting organizer. 1. In a meeting, in the Accepted or Declined field, highlight a contact. 2. Press the Menu key. 3. Click one of the following menu items: • Invite Attendee • Change Attendee • Remove Attendee 4. Press the Menu key. 5. Click Save . Forward a [...]

Send an email message to all meeting participants 1. In a meeting, meeting invitation, or meeting response, press the Menu key. 2. Click Email All Attendees . Contact a meeting participant 1. In a meeting, meeting invitation, or meeting response, highlight a contact. 2. Press the Menu key. 3. Click a message type or Call <contact> . Conferenc[...]

4. Type CCM: and the moderator conference call bridge number. Do not include spaces. 5. Type a lowercase x . Do not include spaces before or after the x. 6. Type the moderator access code. Type a space after the moderator access code. Example If the participant and moderator conference call bridge number is 1-800-555-5555, the moderator access code[...]

4. Click General Options . 5. Change the Default Reminder field. 6. Press the Menu key. 7. Click Save . Related topics Change the snooze time for reminders, 160 Change the start and end time for days 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Start of Day and En[...]

7. Click Save . Change the first day of the week 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the First Day of Week field. 6. Press the Menu key. 7. Click Save . Hide free time in Agenda view 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Cl[...]

Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key. 3. Click Options . 4. If necessary, click General Options . 5. Ch[...]

6. Press the Menu key. 7. Click Save . Change the calendar that reminds you of appointments 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click a calendar. 5. Change the Display Reminders field. 6. Press the Menu key. 7. Click Save . Change the default calendar 1. On the Home screen or in a folder, cli[...]

Troubleshooting the calendar I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes® , you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Pri[...]

Tasks Task basics Create a task 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Click Add Task . 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save . Recurrence fields Every: Set the frequency of the daily, weekly, or month[...]

• To mark the task as deferred, in progress, or waiting, click Open . Set the Status field. Press the Menu key. Click Save . Hide completed tasks 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Press the Menu key. 3. Click Hide Completed . Send a task or memo 1. On the Home screen or in the Applications folder, click[...]

6. Press the Menu key. 7. Click Save . Change the snooze time for reminders 1. On the Home screen or in the Applications folder, click the Calendar or Tasks icon. 2. Press the Menu key. 3. Click Options . 4. If necessary, click General Options . 5. Change the Snooze field. 6. Press the Menu key. 7. Click Save . View tasks in a calendar 1. On the Ho[...]

Memos Memo basics Create a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Click Add Memo . 3. Type the memo information. 4. Press the Menu key. 5. Click Save . Change a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Highlight a memo. 3. Press the Menu key. 4. Click Edit . 5[...]

Delete a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Highlight a memo. 3. Press the Menu key. 4. Click Delete . Memo list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, [...]

Create a category for contacts, tasks, or memos You can create categories to organize items in the contacts application, tasks application, and memos application. 1. On the Home screen, click an application icon. 2. Press the Menu key. 3. Click Filter . 4. Press the Menu key. 5. Click New . 6. Type a name for the category. 7. Press the Enter key. C[...]

3. Click Filter . 4. Highlight a category. 5. Press the Menu key. 6. Click Delete . Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a k[...]

Ring tones, sounds, and alerts Ring tones, sounds, and alerts basics About ring tones, sounds, and alerts Sound profiles define how your BlackBerry® device alerts you of phone calls, messages, reminders, and browser content. Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Cal[...]

Change a sound profile If you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the corresponding Normal sound profile setting in the preloaded sound profile. 1. On the Home screen, click the Sounds icon. 2. Perform one of the following actions: • To change the active sound profile,[...]

Assign ring tones and alerts to a contact You can receive different ring tones and alerts for incoming messages and calls from specific contacts or groups of contacts. When you receive a call or message from the contact, your device uses the assigned ring tone or alert, even if you switch your sound profile to Silent or Vibrate Only. If you do not [...]

LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colors to indicate different statuses. Green: You are in a wireless coverage area. Blue: Your device is connected to a Bluetooth® enabled device. Red: A new message has arrived and your selected sound profile is set to notify you using the LED.[...]

Troubleshooting ring tones, sounds, and alerts My device is ringing or vibrating more times than expected For calls, the number of times that your BlackBerry® device vibrates is not determined by the number of vibrations that you set in your sound profile, and there is no setting for the number of rings if you do not subscribe to voice mail. Your [...]

Typing Typing basics Cut, copy, and paste text 1. With text highlighted, press the Menu key. 2. Click Cut or Copy . 3. Place the cursor where you want to insert the cut or copied text. 4. Press the Menu key. 5. Click Paste . Clear a field 1. When typing text, press the Menu key. 2. Click Clear Field . Cancel a text selection 1. With text selected, [...]

Typing input methods Switch typing input methods when you are typing Your BlackBerry® device displays a typing input method indicator in the upper-right corner of the screen. SureType® technology is the default typing input method for most text fields. Multi-tap is the default typing input method for phone number and password fields. Do one of th[...]

• To change a letter in a word that you are typing, highlight the letter. Click the alternate letter that appears on the screen. • To change a letter in a word after you finish typing the word, click the word. Highlight the letter. Click the alternate letter that appears on the screen. For example, to type run , you would press the R key once, [...]

Turn on key tones 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Key Tone field to On . 4. Press the Menu key. 5. Click Save . Spelling checker You can check spelling if your input language is set to Afrikaans, Arabic, Catalan, Czech, Danish, Dutch, English, French, German, Greek, Hungarian, Ital[...]

• To close the list without selecting a word, press the Escape key. • To ignore all instances of the same spelling error, press the Menu key. Click Ignore All . Check spelling automatically before sending email messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Spell Check . 3. Select the Spell Check Email Before Se[...]

Change a word in the custom dictionary 1. On the Home screen or in a folder, click the Options icon. 2. Click Spell Check . 3. Click Custom Dictionary . 4. Highlight a word. 5. Press the Menu key. 6. Click Edit . 7. Change the word. 8. Press the Enter key. 9. Press the Menu key. 10. Click Save . Delete a word from the custom dictionary 1. On the Ho[...]

6. Press the Enter key. 7. Press the Menu key. 8. Click Save . Change a word in the custom dictionary 1. On the Home screen, click the Options icon. 2. Click Custom Dictionary . 3. Highlight a word. 4. Press the Menu key. 5. Click Edit . 6. Change the word. 7. Press the Enter key. 8. Press the Menu key. 9. Click Save . Delete a word from the custom[...]

6. Press the Menu key. 7. Click Save . AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoText entry, the text changes after you press the Space key. Your BlackBerry® device has built-in AutoText entries that correct common mistakes.[...]

Change an AutoText entry 1. On the Home screen or in a folder, click the Options icon. 2. Click AutoText . 3. Click an AutoText entry. 4. Change the AutoText entry. 5. Press the Menu key. 6. Click Save . Delete an AutoText entry 1. On the Home screen or in a folder, click the Options icon. 2. Click AutoText . 3. Highlight an AutoText entry. 4. Pres[...]

• To type a long word quickly, type part of the word. In the list that appears when you type, highlight an item with the same initial letters as the word that you want to type. Slide your finger on the trackpad to the right. In the second list that appears, highlight the word that you want to type. Press the Enter key. Shortcuts for multi-tap •[...]

Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language . 3. Change the Language field. 4. Press the Menu key. 5. Click Sa[...]

Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language . 3. Change the Name Display field. 4. Press the Menu key. 5. Click Save . Troubleshooting language Some c[...]

Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Backlight Bri[...]

2. Click Pictures . 3. Browse to a picture. 4. Click Set As Wallpaper . Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category. 4. Press the Menu key. 5. Click Download Images . Set owner information Owner in[...]

You can reorder application icons to change which icons appear first on the Home screen. You can also create and delete folders, customize the appearance of folders that you create, and move application icons into folders and out of folders. Add an application folder 1. On the Home screen, press the Menu key. 2. Click Add Folder . 3. Type a name fo[...]

Set the number of icons that appear on the Home screen 1. On the Home screen, click the Options icon. 2. Click Advanced Options . 3. Click Accessibility . 4. Change the Grid Layout field. 5. Press the Menu key. 6. Click Save . Keyboard Turn on key tones 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set [...]

Assign an application to a Convenience key Your BlackBerry® device has one or more Convenience key on the side of the device. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Change the Right Si[...]

2. Click Theme . 3. Highlight a theme. 4. Press the Menu key. 5. Click Delete . Download a theme Depending on your wireless service provider, this feature might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Theme . 3. Press the Menu key. 4. Click Download Themes . Troubleshooting display My device screen t[...]

Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a Bl[...]

Include Encrypted Messages: Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages. Service: If your device is associated with more than one email address, change the email account that your device should search in for messages. Folder: Change the folder that your device should search for message[...]

Search for text in a message, in a file, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in a file, in an attachment, or on a web page, press the Menu key. 2. Click Find . 3. Type the text. 4. Press the Enter key. To search for the next instance of the te[...]

Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information. 1. On the Home screen or in the Applications folder, click the Search icon. 2. Perform any of the following actions: • In the Text field, type text or a phone number to search for. • In the Name field, speci[...]

Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in a file or an attachment, press 7 . • To search for text in a presentation, you must view the present[...]

Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer, over the wireless network. The wireless email reconciliation feature is designed to reconcile email mess[...]

2. Press the Menu key. 3. Click Options . 4. Click Email Reconciliation . 5. If necessary, change the Message Services field. 6. Set the Delete On field. 7. Press the Menu key. 8. Click Save . It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Hand[...]

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue. Manage email reconciliation conflicts Set the O[...]

Prerequisites: Restoring data over the wireless network • Your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • Your BlackBerry device must be connected to the wireless network. • Your administrator must provide you with an enterprise activation password. D[...]

Troubleshooting synchronization Email messages are not reconciling over the wireless network Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that wireless email reconciliation is turned on. • Reconcile email messages manually. On the Home screen, click the Messages ic[...]

Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on[...]

Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset. Before you can connect your BlackBerry device to a Bluetooth enabled [...]

Turn on Bluetooth technology, 206 Connect to a paired Bluetooth enabled device To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with the Bluetooth enabled device. Your BlackBerry device might attempt to connect to the device automatically when Bluetooth technology is turned on and the device[...]

4. Click Receive Using Bluetooth . 5. Send a media file from the paired Bluetooth enabled device. 6. If necessary, click Yes . 7. Click Save . Send a media file To perform this task with a paired Bluetooth® enabled device, you must turn on Bluetooth technology. You can only send media files that you added. 1. On the Home screen, click the Media ic[...]

Bluetooth technology options Bluetooth profiles Depending on your BlackBerry® device model and wireless network, some profiles might not be supported. A/V Remote Control (AVRCP): This profile allows you to use the buttons on a Bluetooth enabled headset to perform actions such as adjusting the volume or playing the next or previous media file on yo[...]

Wireless Bypass: This service allows you to connect your BlackBerry device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the wireless network. To use this service, your email account must use a BlackBerry®[...]

2. Click Bluetooth Options . 3. Press the Menu key. 4. Click Options . 5. In the Device Name field, type a name for your BlackBerry® device. 6. Press the Menu key. 7. Click Save . Turn off Bluetooth connection notification 1. On the Home screen, click the Manage Connections icon. 2. Click Bluetooth Options . 3. Press the Menu key. 4. Click Options[...]

Turn off a Bluetooth profile 1. On the Home screen, click the Manage Connections icon. 2. Click Bluetooth Options . 3. Press the Menu key. 4. Click Options . 5. Clear the check box beside one or more Bluetooth® profiles. 6. Press the Menu key. 7. Click Save . Related topics Bluetooth profiles, 209 Encrypt data that you send or receive using Blueto[...]

Troubleshooting Bluetooth technology I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined. On your BlackBerry® device, in the Enter passkey for <device name> field, try typing 0000 . My list of paired Bluetooth enabled devices does not appear [...]

GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services. Lo[...]

3. Click GPS . 4. Perform one of the following actions: • To turn off location aiding, change the Location Aiding field to Disabled . • To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming . 5. Press the Menu key. 6. Click Save . Prevent others from tracking your location If your email account use[...]

Maps Map basics Get directions 1. On the Home screen or in a folder, click the Maps icon. 2. On a map, press the Menu key. 3. Click Get Directions . 4. Perform one of the following actions to specify a starting location: • To specify a new location, type the location information in the Enter (or Select) Start Location field. • To specify a loca[...]

• To view a new location, type an address in the Find field. To type the address information into specific address fields, click Advanced . • To view a location for a contact, type the contact name in the Find field. • To specify your current location, if your BlackBerry® device has an internal GPS receiver or is paired with a Bluetooth® en[...]

Set a home or work address 1. On a map, press the Menu key. 2. Click Layers . 3. If necessary, expand the Favorites folder and the Locations folder. 4. Highlight Home or Work . 5. Press the Menu key. 6. Click Edit . 7. Edit the address information. 8. Press the Menu key. 9. Click Lookup Address . Show or hide a layer on a map You can set your Black[...]

Pan a map On a map, slide your finger in any direction on the trackpad. Maps bookmarks Add a bookmark for a location or route 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Add To Favorites . 4. Perform any of the following actions: • To rename the bookmark, in the Label field, type a new name. • To file t[...]

Add a bookmark folder for locations or routes 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Find Location . 4. Click Favorites . 5. Press the Menu key. 6. Click Add Subfolder . File a bookmark for a location or route 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Find Lo[...]

View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information at the top of maps. 1. On a map, press the Menu key. 2. Click Options . 3. Change the Hide Title Bar field to No . 4. Press the Menu key. 5. Click Save . To hide the sta[...]

3. Click a category. 4. Highlight a geotagged picture. 5. Press the Menu key. 6. Click View on Map . Map shortcuts • To zoom in to a map, press 3 . • To zoom out from a map, press 9 . • To move to the previous direction on a route, press 4 . • To show status information at the top of a map, press 1 . To hide status information at the top of[...]

Applications About multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for example, you might want to switch to the calendar application to view your appointments or switch to the contacts application to look up a contact. While you are playing a song, you might wa[...]

Close an application so that it is not running To optimize the performance of your BlackBerry® device, try to close applications when you are finished with them. In an application, perform one of the following actions: • Press the Menu key. Click Close . • Press the Escape key. If necessary, continue to press the Escape key until the Home scre[...]

About social networking applications You can use social networking applications on your BlackBerry® device to stay connected with your social networking contacts. Depending on the social networking application, you might be able to send messages, share pictures, change your status, and more. You can download social networking applications for your[...]

Delete a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server , you might not be able to delete some third-party applications. For more information, contact your administrator. 1. On the Home screen or in a folder, highlight a third-party application. 2. Press the Menu key. 3. Click D[...]

Troubleshooting applications I cannot add, update, or return to the previous version of an application Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add or update the application. User Guide Applications 227[...]

BlackBerry Device Software About updating the BlackBerry Device Software You might want to update your BlackBerry® Device Software for one of the following reasons: • to access new applications and features • to resolve a technical issue • your wireless service provider requires that you update the BlackBerry Device Software. The duration of[...]

Return to the previous version of the BlackBerry Device Software Depending on the options set by your wireless service provider or administrator, you might not be able to perform this task. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Click Wireless Update . 4. Click Previous update succeeded . 5. Cli[...]

The first time that you visit the update web site, you download the BlackBerry® Application Loader to your computer, allowing you to update your software without connecting to the wireless network and without contributing to data usage in your wireless service plan. The duration of the update process can range from 15 minutes to 2 hours, depending[...]

My device does not have enough available memory to update the BlackBerry Device Software Try performing the following actions: • Delete media files, display languages, or third-party applications that you do not use. • Transfer media files that you have stored in the BlackBerry® device memory to a media card. User Guide BlackBerry Device Softw[...]

Wireless network coverage Turn on the connection to the wireless network If the OFF indicator appears at the top of your Home screen, you might want to turn on the connection to the wireless network. You should keep the connection turned off in certain places, such as on an airplane or in a hospital. 1. On the Home screen, click the Manage Connecti[...]

Wireless networks that your device connects to For more information about the wireless networks that your BlackBerry® device connects to, see the Safety and Product Information booklet for your device. BlackBerry device Networks BlackBerry® Pearl™ 9105 smartphone • GSM® (including GPRS, EDGE) • UMTS® (including 3G networks such as HSDPA) [...]

If your device requires a SIM card, your wireless service provider might need to set up your SIM card with roaming services before you can roam. If your device normally connects to a CDMA network and your device supports international roaming, you might need to get a SIM card that is set up for international roaming from your wireless service provi[...]

Connect to a GSM or UMTS network If your BlackBerry® device normally connects to a CDMA network and your device supports international roaming, you might need to get a SIM card that is set up for international roaming from your wireless service provider. 1. Insert a SIM card into your device. For more information about inserting a SIM card, see th[...]

Delete a wireless network from the preferred wireless network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network. Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Manage Connections icon. 2. Click Mobile Network Options . 3. Press the Menu [...]

• Verify that you have turned on the connection to the wireless network. • Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again. • If you have set a [...]

Wi-Fi technology Depending on your BlackBerry® device model, the Wi-Fi® feature might not be supported. About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and your wireless service plan supports it, you can connect to a Wi-Fi network so that your BlackBerry® device uses the Wi-Fi network instead of the mobile network to se[...]

5. When you are prompted to save a profile for the Wi-Fi network, click Next so that your BlackBerry device connects to the Wi-Fi network automatically next time. 6. On the Wi-Fi Setup Complete screen, do any of the following: • To change the order of your Wi-Fi profiles, click Prioritize Wi-Fi Profiles . • To complete the Wi-Fi connection setu[...]

8. Click Next . 9. On the Wi-Fi Setup Complete screen, perform any of the following actions: • To change the order of your Wi-Fi profiles, click Prioritize Wi-Fi Profiles . • To complete the Wi-Fi connection setup, click Finish . To change your Wi-Fi network options later, on the Home screen, click the Manage Connections icon. Click Wi-Fi Optio[...]

Prevent your device from connecting to a Wi-Fi network 1. On the Home screen, click the Manage Connections icon. 2. Click Wi-Fi Options . 3. Highlight a Wi-Fi® profile. 4. Press the Menu key. 5. Click Disable . To allow your BlackBerry® device to connect to the Wi-Fi network again, highlight the Wi-Fi® profile and press the Menu key. Click Enabl[...]

Type a name for the Wi-Fi® profile. SSID: Type the Wi-Fi network name. Band type: Set the Wi-Fi network type. If you do not know the network type, do not change this field. Connection Mode (Automatic): Set whether your BlackBerry® device automatically connects to the Wi-Fi network when it is available. Connection Mode (Manual): Set whether you wa[...]

Inner link security: If necessary, set the security protocol that the Wi-Fi network supports for its inner authentication method. Use hard token: Set whether you use a hardware token to connect to the Wi-Fi network. Token serial number: If you use a software token to connect to the Wi-Fi network, set the token serial number. Server subject for cert[...]

Set your device to connect to a specific Wi-Fi network By default, your BlackBerry® device regularly scans for Wi-Fi® networks and automatically connects to the network that has the highest priority in the Saved Wi-Fi Profiles list. You can choose to scan for and connect to only one of your saved Wi-Fi networks. 1. On the Home screen, click the M[...]

About using UMA with a Wi-Fi network If your wireless service provider supports UMA (also known as GAN) and you subscribe to this service, you might be able to make calls, visit web pages, and send and receive email messages, PIN messages, and text messages with a Wi-Fi® network. Your BlackBerry® device automatically switches between using your m[...]

Power, battery, and memory Turn off your device Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task. • If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, press and hold the Power key or Power/ Lock key on the top left of your dev[...]

• Charge your device regularly. • Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and the device. • Set backlighting to remain on for a shorter period of time and lower its brightness. • Turn off the connection to a wireless network when you are not in a wirele[...]

• Reduce the maximum amount of device memory available for media files. Depending on your device model, this option might not be available. • If you changed the picture quality for pictures that you take, change the picture quality setting to normal. • Reduce the picture quality in the browser. The application memory on my device is low When [...]

SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card. About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card p[...]

2. Highlight a phone number. 3. Press the Menu key. 4. Click Copy to SIM Phone Book . 5. Press the Menu key. 6. Click Save . Change a SIM card contact 1. In the contact list, press the Menu key. 2. Click SIM Phone Book . 3. Highlight a contact. 4. Press the Menu key. 5. Click Edit . 6. Change the contact information. 7. Press the Menu key. 8. Click[...]

About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code. Protect your SIM card with a PIN code To[...]

Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allowed password attempts, your device deletes all yo[...]

3. Change the Lock Handheld Upon Holstering field to Yes . 4. Press the Menu key. 5. Click Save . Lock the keyboard Set a limit for device password attempts 1. On the Home screen or in a folder, click the Options icon. 2. Click Password . 3. Set the Number of Password Attempts field. 4. Press the Menu key. 5. Click Save . Delete device data, third-[...]

You can also use the password keeper to generate random passwords that contain numbers, letters, and symbols. Add a password to the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3. Click New . 4. Type the password information. 5. Press the Menu key. 6. Click Save . Genera[...]

7. Click Save . Hide passwords in the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3. Click Options . 4. Set the Show Password field to No . 5. Press the Menu key. 6. Click Save . To show passwords in the password keeper again, set the Show Password field to Yes . Turn o[...]

To clear the clipboard, press the Menu key. Click Clear Clipboard . Note: Passwords are not encrypted when they are on the clipboard. Prevent password copying 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3. Click Options . 4. Set the Allow Clipboard Copy field to No . 5. Press the Menu [...]

About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, your device password, or both. If you encrypt the files[...]

Use a certificate to encrypt the encryption keys on your device To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you have encryption for data in the BlackBerry device memory turned on and your smart card reader supports this feature, y[...]

Memory cleaning About memory cleaning Memory cleaning is designed to delete sensitive data from the temporary memory on your BlackBerry® device. Examples of sensitive data include sensitive data in the cache for the key store browser, unencrypted data from email messages, LDAP authentication passwords, and data from certificate and key searches. W[...]

Delete sensitive application data from the temporary device memory 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Memory Cleaning . 5. In the Registered Cleaners section, click an application. 6. Perform one of the following actions: • To delete sensitive dat[...]

About certificate authority profiles If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can download certificates over the wireless network from a certificate authority profile provided by your administrator. Depending on your organization, enrollment for a certificate might be required and might also occur [...]

6. Click Show Media Card Certificates or Show Media Card PGP Keys . To view the certificate or PGP® key, press the Menu key. Click Display Certificate or Display PGP Key . View properties for a certificate 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certifi[...]

SHA1 Thumbprint: This field displays the SHA-1 digital thumbprint of the certificate. MD5 Thumbprint: This field displays the MD5 digital thumbprint of the certificate. View one type of certificate in the certificate list 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4[...]

2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificates . 5. Highlight a certificate. 6. Press the Menu key. 7. Click Show Chain . Certificate status Status indicators for certificates and certificate authority profiles Status indicators for certificates : The certificate has a corresponding private key that is stored[...]

Check the revocation status of a certificate or certificate chain 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificates . 5. Highlight a certificate. 6. Press the Menu key. 7. Click Fetch Status or Fetch Chain Status . Change the trust status of a certifi[...]

Certificate revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Key Compromise: A person who is not the key subject might have discovered the private key value. CA Compromise: Someone might have revealed the private key of the certificate issuer. Change in Affiliation: The certificate subject no longer wo[...]

5. Highlight a certificate. 6. Press the Menu key. 7. Click Associate Addresses . 8. Press the Menu key. 9. Click Add Address . 10. Perform one of the following actions: • Click a contact. • Click Use Once . Type an email address. Press the Enter key. 11. Press the Menu key. 12. Click Save . Turn off the display name prompt that appears when yo[...]

Change how often a certificate authority profile checks certificate status Depending on your organization, you might be able to change how often a certificate authority profile checks the status of its certificate. If the certificate is scheduled to expire soon you can re-enroll with the certificate authority profile to receive an updated certifica[...]

8. Press the Menu key. 9. Click Search . 10. Click a PGP key. 11. Click Add PGP Key to Key Store . Download a personal PGP key from the PGP Universal Server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click PGP . 4. Press the Menu key. 5. Click Download Keys . Download an updated PGP key from an LDAP[...]

View properties for a PGP key 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click PGP keys . 5. Click a PGP® key. 6. Click View Subkey . PGP key properties Revocation Status: This field displays the revocation status of the PGP® key at a specified date and time. T[...]

5. Highlight a PGP key. 6. Press the Menu key. 7. Click Send via Email or Send via PIN . Delete a PGP key 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click PGP Keys . 5. Highlight a PGP® key. 6. Press the Menu key. 7. Click Delete . Clear the PGP data cache The P[...]

Check the revocation status of a PGP key 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click PGP Keys . 5. Highlight a PGP® key. 6. Press the Menu key. 7. Click Fetch Status . Change the trust status of a PGP key 1. On the Home screen or in a folder, click the Opti[...]

A person who is not the key subject might have discovered the private key value. Key Retired: The PGP key is no longer used. User ID Invalid: The user information for the PGP key is not valid. PGP key options Change the display name for a PGP key 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Adva[...]

5. Press the Menu key. 6. Click Fetch PGP Keys . 7. Press the Menu key. 8. Click Options . 9. Perform one of the following actions: • To download the revocation status of a PGP® key when you add it to the key store, change the Fetch Status field to Yes . • To add a PGP key to the key store without downloading the revocation status, change the [...]

6. Click New Server . 7. Specify information for the certificate server. 8. Press the Menu key. 9. Click Save . Change connection information for a certificate server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificate Servers . 5. Highlight a certificat[...]

Server URL: Type the web address of the certificate server. Send connection information for a certificate server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificate Servers . 5. Highlight a certificate server. 6. Press the Menu key. 7. Click Email Server[...]

Change the key store password 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Key Stores . 5. Press the Menu key. 6. Click Change Password . Synchronize the key store password with the device password If you synchronize the key store password with the device pas[...]

Change the service that your device uses to download certificates Depending on your organization, you might not be able to change the service that your BlackBerry® device uses to download certificates. For more information, contact your administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Clic[...]

2. Click Security Options . 3. Click Advanced Security Options . 4. Click Key Stores . 5. Change the Accept Unverified CRLs field to No . 6. Press the Menu key. 7. Click Save . Your BlackBerry® device rejects certificate revocation lists from CRL servers that the BlackBerry® MDS Connection Service cannot verify. Smart cards About using a smart ca[...]

• log in to a VPN • connect to a Wi-Fi network Turn on two-factor authentication To perform this task, you must have set a password for your BlackBerry® device and have the smart card password that you received with your smart card. 1. On the Home screen or in a folder, click the Options icon. 2. Click Password . 3. Perform one of the followin[...]

About smart password entry If you use advanced authentication and your BlackBerry® device password or smart card password is numeric, you might be able to use smart password entry in some password fields. When smart password entry is turned on, your device is designed to remember the format of a password that you type in a password field. When you[...]

Use a certificate to authenticate your smart card To perform this task, you must be using a smart card and a password to unlock your BlackBerry® device. If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card to unlock your device. 1. On the Home screen or in a folder[...]

Store the pass phrase for your smart card in the application memory 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Smart Card . 4. Change the PIN Caching field to Enabled . 5. Press the Menu key. 6. Click Save . Your BlackBerry® device stores the pass phrase for the same length of time as it stor[...]

VPN settings Depending on the options that your administrator has set for you, this feature might not be supported. About VPN profiles A VPN profile contains the information that you require to log in to a VPN. If you have a Wi-Fi® enabled BlackBerry® device and if your organization uses a VPN to control access to its network, you might be able t[...]

10. Press the Menu key. 11. Click Save . Change the software token for a VPN profile To perform this task, the software token that you want to use must be installed on your BlackBerry® device. For more information, contact your administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advance[...]

If you have added third-party applications to your device, your device is designed to prevent these applications from sending or receiving data without your knowledge. Before a third-party application sends or receives data, a dialog box prompts you to accept or deny the connection request. For a selected application, you can turn off this prompt f[...]

Set permissions for a third-party application Note: Changing permissions for third-party applications can significantly affect the operation of applications on your BlackBerry® device. For more information about how changing these permissions might affect the operation of the applications on your device, contact your wireless service provider or a[...]

Location Data: Set whether third-party applications can use your GPS location information. Server Network: Set whether third-party applications can access the Internet or your organization's intranet using your organization's network. Internet: Set whether third-party applications can access the Internet through your wireless service prov[...]

Data permissions for third-party applications Email: Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on your BlackBerry® device. Organizer Data: Set whether third-party applications can access organizer data such as contacts, calendar entries, tasks, or memos. Files: Set whether thir[...]

My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password. To continue typing your device password, press the Escape key. User Gu[...]

Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterpri[...]

Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report. Your wir[...]

Delete a diagnostic report 1. On the Home screen or in a folder, click the Options icon. 2. Click Mobile Network . 3. Press the Menu key. 4. Click Diagnostics Test . 5. Highlight a report. 6. Press the Menu key. 7. Click Delete or Delete All . Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit[...]

Wi-Fi diagnostic reports Depending on your BlackBerry® device model, this feature might not be supported. About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a Wi- Fi network or access services such as email messaging, your wireless [...]

4. Click Wi-Fi Tools . 5. Click Wi-Fi Diagnostics . 6. Press the Menu key. 7. Click Options . 8. Type the contact information. 9. Press the Menu key. 10. Click Save . User Guide Service books and diagnostic reports 295[...]

Accessibility options About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options, visit www.blackberry.com/accessibility . Display closed captions in videos You can turn on closed captioning so that text displays on the screen when you pla[...]

Use grayscale for the screen display 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Click Accessibility . 4. Change the Color Contrast field to Greyscale . 5. Press the Menu key. 6. Click Save . Set the number of icons that appear on the Home screen 1. On the Home screen, click the Options icon. 2. Clic[...]

3. Click Add Contact Alert . 4. Press the Menu key. 5. Click Add Name . 6. Click a contact. 7. To add additional contacts, repeat steps 3 to 5. 8. Click the application or item that you want to change. 9. Change the ring tone or alert information. 10. Press the Menu key. 11. Click Save . TTY support Depending on your wireless service provider, this[...]

Voice dialing Make a call using a voice command To perform this task with a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, the paired Bluetooth enabled device must support this feature and you must turn on Bluetooth technology. You cannot make calls to emergency numbers using voice commands. 1. In the voice dialing app[...]

BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. If the ball hits the paddle, a brick, or the top of the game board 50 [...]

BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 10 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, slide your finger left or right on the trackpad. • To release the ball in catch mode, press[...]

3. Click Options . 4. Perform any of the following actions: • To set the paddle speed, set the Paddle movement speed field. • To accelerate the paddle as you slide your finger on the trackpad, select the acceleration check box. 5. Press the Menu key. 6. Click Save . Submit a score to the BrickBreaker high score web site 1. On the Home screen or[...]

Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole™ game is to form words using the letters in the garden. If you form a word using letters that are directly above, below, or beside each other in the garden, you receive new letters which you can use to form new words. Otherwise, holes appear in the garden, m[...]

Use vegetable bonus letters in a word to gain bonus points. To gain even more bonus points, use multiple vegetable bonus letters in a single word. Star bonus letters: Use star bonus letters in a word to gain bonus points. Time bonus letters: Use time bonus letters in a word to gain bonus time. Adjust the volume • To increase the volume, press the[...]

3. Click Resume Game . 4. Click a game. Submit a score to the Leaderboard on the Word Mole game web site At the end of a single-player game, you might be prompted to submit your score. If you do not submit your score when prompted, you can submit your score at a later time. 1. On the High scores screen, in the Username field, type a user name. 2. I[...]

1. On the Multiplayer Game Setup screen, click Options . 2. Perform any of the following actions: • To set the length for a game, set the Point Goal field. • To set the season for a game, set the Season field. • To set bonuses for a game, set the Bonuses field. 3. Click OK . Change your screen name 1. On the Multiplayer Game Setup screen, cli[...]

Some words that I submit are not recognized Some less common words might not be in the dictionary on your BlackBerry® device. Try submitting more commonly used words. User Guide Word Mole game 307[...]

Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with BlackBerry® Built-In™ software, or a device tha[...]

DSML Directory Service Markup Language DSML certificate server A BlackBerry® device uses a DSML certificate server to search for and download certificates. EAP-FAST Extensible Authentication Protocol Flexible Authentication via Secure Tunneling EAP-SIM Extensible Authentication Protocol Subscriber Identity Module EAP-TLS Extensible Authentication [...]

A BlackBerry® device uses an LDAP certificate server to search for and download certificates and PGP® keys. LED light-emitting diode mass storage mode Mass storage mode enables users to transfer files between a media card and their computer when they connect their BlackBerry device to their computer. MCC mobile country code MMS Multimedia Messagi[...]

A public key is a key that people other than the certificate subject can use. BlackBerry® devices use public keys to encrypt email messages or PIN messages that users send to certificate subjects and to verify the signature on email messages or PIN messages that users receive from certificate subjects. root certificate A root certificate is a self[...]

TTY teletype VPN virtual private network WAN wide area network WAP Wireless Application Protocol WEP Wired Equivalent Privacy WML Wireless Markup Language WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security User Guide Glossary 312[...]

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