Blackberry CURVE 8980 manual

BlackBerry Curve 8980 Smartphone Version: 5.0 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones.[...]

SWD-1026376-0713014804-001[...]

Contents Welcome to BlackBerry! ............................................................................................................................................................................................................................ 11 Feature availability .........................................................................[...]

Perform an action using a voice command ............................................................................................................................................................................................. 47 Available voice commands ............................................................................................[...]

File and attachment shortcuts.................................................................................................................................................................................................................. 149 Troubleshooting: Attachments .............................................................................[...]

Turn on the alarm ....................................................................................................................................................................................................................................... 212 Silence the alarm ..............................................................................[...]

Change the language for voice commands ............................................................................................................................................................................................ 258 Display and keyboard .................................................................................................[...]

Map basics .................................................................................................................................................................................................................................................. 286 Navigation..................................................................................[...]

Troubleshooting: BlackBerry Device Software ....................................................................................................................................................................................... 305 Wireless network coverage ............................................................................................[...]

Set your device to turn on and turn off automatically ........................................................................................................................................................................... 327 Reset the device .......................................................................................................[...]

Encryption ................................................................................................................................................................................................................................................... 377 Memory cleaning............................................................................[...]

Change the display font ............................................................................................................................................................................................................................ 429 Use reverse contrast for the screen display .........................................................[...]

Welcome to BlackBerry! This is one of the many resources available to help you use your BlackBerry® device. You can look for answers in the Help application on the Home screen of your device, or by pressing the Menu key and clicking Help in most applications. Feature availability The following items affect the availability of features on your Blac[...]

Find more information • Help on your device : Find step-by-step instructions in the user guide for your BlackBerry® device. Click Help on the Home screen or in an application menu. • www.discoverblackberry.com : Find software, applications, and accessories for your device. • Your wireless service provider web site : Find information about yo[...]

Navigation and typing About the Menu key and Escape key The Menu key and Escape key on your BlackBerry® device are designed to help you navigate screens and complete tasks quickly and easily. Key Actions Menu key • view more applications on the Home screen • open the menu in an application • select a highlighted menu item Escape key • move[...]

Change your ring tone 1. On the Home screen, click the Sounds icon. 2. Click Set Ring Tones/Alerts . 3. Click the application or item that you want to change. 4. Perform one of the following actions: • To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click[...]

Add a contact 1. On the Home screen, click the Contacts icon. 2. Click New Contact . 3. Type the contact information. 4. Press the key. 5. Click Save . Schedule an appointment 1. On the Home screen, click the Calendar icon. 2. Press the key. 3. Click New . 4. Type the appointment information. 5. If the appointment recurs, change the Recurrence fiel[...]

Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Perform one of the following actions: • If a web address fiel[...]

• Your device or your SIM card might support more than one phone number, even if you only have one phone number. Verify that your phone number is set as your active phone number. • If you have more than one phone number associated with your device, verify that the phone number that you want to make calls from and receive calls to is set as your[...]

Turn on or turn off data service or set roaming options, 307 Change an email message filter, 59 Forward messages from a specific email message folder to your device, 56 I cannot send SMS text messages Depending on your wireless service plan, this feature might not be supported. Try performing the following actions: • Verify that your BlackBerry®[...]

Shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. BlackBerry basics shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To move the cursor, slide your finger on the trackpad. • To move back a screen, press the Escape key. • To r[...]

• If you have multiple phone numbers associated with your device, to change the active phone number, from the Home screen, press the Send key. Click your phone number at the top of the screen. Click a phone number. Message shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. In a message • [...]

Typing shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To insert a period, press the Space key twice. The next letter is capitalized. • To capitalize a letter, press and hold the letter key until the capitalized letter appears. • To type the alternate character on a key, press the [...]

• To move to the next slide when viewing a presentation in slide view, press N . • To move to the previous slide when viewing a presentation in slide view, press P . • To move to the last cursor position after closing and reopening a presentation that you were viewing in text view or in text and slide view, press G . Media shortcuts Depending[...]

• To insert a slash mark (/) in the web address field, press the Shift key and the Space key. • To stop loading a web page, press the Escape key. • To close the browser, press and hold the Escape key. On a web page • To switch between Column view and Page view, press Z . • To zoom in to a web page, press I . • To zoom out from a web pag[...]

Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in a message, press S . • To search for text in a file or an attachment, press F . • To search for te[...]

Phone Phone basics Find your phone number Perform one of the following actions: • To view your active phone number, from the Home screen, press the Send key. Your active phone number appears beside the My Number field at the top of the screen. • If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your [...]

• To answer the incoming call and place the current call on hold, click Answer - Hold Current . • To answer the incoming call and end the current call, click Answer - Drop Current . To return to the first call, press the Menu key. Click Swap or Flash . Change your ring tone 1. On the Home screen, click the Sounds icon. 2. Click Set Ring Tones/A[...]

Dial an extension 1. Press the X key. 2. Type the extension number. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. • To type a number, press a number key. • To type a letter, press and hold the Alt key. Press the[...]

Emergency calls About emergency calls If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency numbers. Your BlackBerry® device is designed to allow emergency calls even when your device is locked. Depending on your device model and the wireless network that your device is connecte[...]

Turn on GPS technology Depending on your BlackBerry® device model and wireless network, this feature might not be supported. The GPS options that appear on your device might differ slightly from the options that appear in this task. 1. On the Home screen, click the Options icon. 2. Click Advanced Options . 3. Click GPS . 4. Change the GPS Services[...]

2. Click Enhance Call Audio . 3. Select a bass or treble option. Improve sound quality for all calls You cannot change sound quality when you are using a Bluetooth® enabled headset. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click Enhanced Audio . 5. Change the Phone Call Audio or Headset Call Audio f[...]

Speed dial Set up speed dial for a contact 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click View Speed Dial List . 4. Click an unassigned key. 5. Click New Speed Dial . 6. Click a contact. To make a call using speed dial, from the phone application, the Home screen, a message, or a message list, press and hold the key th[...]

Make a conference call If your BlackBerry® device is connected to a CDMA network, you cannot join more than two contacts to a conference call. 1. During a call, press the Menu key. 2. Click Add Participant . 3. Type a phone number or highlight a contact. 4. Press the Send key. 5. During the second call, press the Send key to join your first contac[...]

If you make a conference call, you can leave the conference call and the call continues without you. Depending on your wireless service provider, this feature might not be supported. 1. During a conference call, press the Menu key. 2. Click Transfer or Flash . Call logs About call logs Call logs appear in the phone application and show the status o[...]

Change call log notes 1. From the Home screen, press the Send key. 2. Highlight a call log. 3. Press the Menu key. 4. Click View History . 5. Press the Menu key. 6. Click Edit Notes . 7. Change the call notes. 8. Press the Menu key. 9. Click Save . Send a call log 1. From the Home screen, press the Send key. 2. Highlight a call log. 3. Press the Me[...]

10. Click Save . Call waiting Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click Call Waiting . 5. Change the Call Waiting Enabled field to Yes . 6. Press the Menu [...]

• To forward unanswered calls only, change the Forward Calls field to Conditional . Change the If Busy , If No Reply , and If Not Reachable fields to a call forwarding number. 6. Press the Menu key. 7. Click Save . Your call forwarding settings apply to all subsequent incoming calls, until you change your settings again. To stop forwarding calls,[...]

3. Click Options . 4. Click Call Forwarding . 5. Press the Menu key. 6. Click Edit Numbers . 7. Click a phone number. 8. Click Delete . Call blocking Depending on your wireless service provider and wireless network, this feature might not be supported. About call blocking The blocked calling feature allows you to block all incoming calls or block i[...]

5. Press the Menu key. 6. Click Change Password . Fixed dialing Depending on your wireless service provider and wireless network, this feature might not be supported. About fixed dialing If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list and to official emergency access numbers (for example, 911[...]

7. Type your PIN2 code. 8. Press the Menu key. 9. Type a name and a phone number. 10. Press the Menu key. 11. Click Save . Change a contact in your fixed dialing list 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click FDN Phone List . 5. Highlight a contact. 6. Press the Menu key. 7. Click Edit . 8. Chan[...]

Set the default country code and area code 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click Smart Dialing . 5. Set the Country Code and Area Code fields. 6. If necessary, set the Local Country Code and International Dialing Digits fields. 7. In the National Number Length field, set the default length f[...]

If your SIM card supports more than one phone number, you can make calls using your active phone number only, but you receive calls to all phone numbers. If you are already on a call, you receive calls to your active phone number only, and any calls that you receive to your other phone numbers receive a busy signal or are sent to voice mail. If you[...]

7. Click Save . To sort phone numbers or contacts by call logs again, change the Phone List View field to Call Log . Hide or display your phone number when you make calls The wireless network can override the option that you choose. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. [...]

2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Auto Answer Calls field to Out Of Holster . 6. Press the Menu key. 7. Click Save . Reset a call timer A call timer provides the estimated duration of calls. For more information about the exact duration of a call, contact your wireless service provider. 1. From the H[...]

Phone shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To change your ring tone, from the Home screen, press the Send key. Press the Menu key. Click Set Ring Tone . • To check your voice mail, press and hold 1 . • To send an incoming call to voice mail when your BlackBerry® device [...]

Call blocking, 37 Call forwarding, 35 Switch the active phone number, 41 My phone number appears as Unknown in the phone application If your BlackBerry® device uses a SIM card, try changing the phone number on your SIM card to change how your phone number appears in the phone application. On the Home screen or in a folder, click the Options icon. [...]

If your email account uses a BlackBerry® Enterprise Server , your organization might not have set up some features or might prevent you from using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field. For more information about the features that are available on your device, [...]

Voice commands Perform an action using a voice command 1. On the Home screen or in a folder, click the Voice Dialing icon. 2. After the beep, say a voice command. Available voice commands "Call <contact name or phone number>" Say this voice command to make a call. To perform this task with a Bluetooth® enabled device, such as a han[...]

Change the language for voice commands To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. When you change the language for voice commands, you change the language for voice prompts and the language that you use to make a voice command[...]

Improve voice recognition You can improve voice recognition by completing a short series of prompts that ask you to say specific numbers and words. 1. On the Home screen or in a folder, click the Options icon. 2. Click Voice Dialing . 3. Click Adapt Voice . 4. Complete the instructions on the screen. Troubleshooting: Voice dialing I cannot make cal[...]

Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that ap[...]

2. Click Attach Address or Attach Contact . 3. Click a contact. Add a signature to your work email messages To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click O[...]

7. Click Send . Related topics Search for contacts in your organization's address book, 216 Mailing lists, 218 Send an SMS text message You can send an SMS text message to up to ten recipients. Depending on your theme, a separate icon on the Home screen might appear for SMS text messages and MMS messages. 1. On the Home screen, click the Messa[...]

• If the contact is not in your contact list, click [Use Once] . Click Email or Phone . Type an email address or an MMS phone number. Press the Enter key. • If the contact is in your contact list, click a contact. Click an email address or phone number. 5. Type a message. 6. Press the key. 7. Click Send . Related topics Mailing lists, 218 View [...]

Managing messages Open a message 1. On the Home screen, click the Messages icon. 2. Click a message. If you open an MMS message and the content does not appear, press the Menu key. Click Retrieve . Save a message 1. On the Home screen, click the Messages icon. 2. Highlight a message. 3. Press the Menu key. 4. Click Save . Search for text in a messa[...]

2. Press the Menu key. 3. Click View Folder . 4. Click a folder. Delete a message 1. On the Home screen, click the Messages icon. 2. Highlight a message. 3. Press the Menu key. 4. Click Delete . Delete multiple messages 1. On the Home screen, click the Messages icon. 2. Perform one of the following actions: • To delete a range of messages, highli[...]

Delete the original text from a reply message 1. When you are replying to a message, press the Menu key. 2. Click Delete Original Text . File an email message To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click t[...]

9. Press the Menu key. 10. Click Save . Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email application on your computer, appear on your BlackBerry device. Related topics Stop storing messages sent from your computer on your device, 57 Stop storing messages sent[...]

Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your computer. Email message filters are applied to email messages based on the order in which they appear in your list of email message filters[...]

Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages. Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts or email addresses that contain specific text, type the text and use an aster[...]

4. Click Email Filters . 5. Highlight an email message filter. 6. Press the Menu key. 7. Click Edit . 8. Change the options for the email message filter. 9. Press the Menu key. 10. Click Save . Prioritize email message filters 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Filters . 5. Highl[...]

Add, move, rename, or delete an email folder To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click View Folder . 4. Highlight a folder. 5. Press the Menu key. • [...]

Remove a flag 1. In an email message with a flag, press the Menu key. 2. Click Delete Flag . Email message options Check spelling automatically before sending email messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Spell Check . 3. Select the Spell Check Email Before Sending option. 4. Press the Menu key. 5. Click Save[...]

• To set whether your BlackBerry device sends a read receipt or delivery receipt when a sender requests it, change the Send Read Receipts and Send Delivery Receipts fields. • To set whether your device requests delivery receipts or read receipts when you send email messages, change the Confirm Delivery and Confirm Read fields. 6. Press the Menu[...]

Hide filed email messages 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Hide Filed Messages field to Yes . 6. Press the Menu key. 7. Click Save . Receive only the first section of long email messages 1. On the Home screen, click the Messages icon. 2. Press the Menu[...]

To forward email messages to your BlackBerry device again, change the Send Email to Handheld field to Yes . PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have a contact who uses a BlackBerry device or a BlackBerry enabled device and you know that contact[...]

6. Press the Menu key. 7. Click Save . SMS text messages SMS text message basics About SMS text messages To send and receive SMS text messages, your wireless service provider must set up your wireless service plan for SMS text messaging. Depending on your wireless service provider, this feature might not be supported. You can forward SMS text messa[...]

• To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music . Navigate to a folder that contains ring tones. Click a ring tone. 5. Press the Menu key. 6. Click Save . Delete the history from an SMS text message Perform one of the following action[...]

Turn off AutoText for SMS text messages 1. On the Home screen or in a folder, click the Options icon. 2. Click SMS Text . 3. Set the Disable AutoText field to Yes . 4. Press the Menu key. 5. Click Save . Store SMS text messages on your SIM card Depending on your wireless service provider and wireless network, this feature might not be supported. If[...]

Set a wireless network type for sending SMS text messages Depending on your wireless service provider and wireless network, this feature might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click SMS Text . • To use only one network type to send SMS text messages, set the Network to Send Over field to Circuit S[...]

Stop receiving messages from a cell broadcast channel Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates, based on your location. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Click Cell Broadcast Settings . 4. Highlight a cell[...]

3. Click Compose MMS . 4. Perform one of the following actions: • If the contact is not in your contact list, click [Use Once] . Click Email or Phone . Type an email address or an MMS phone number. Press the Enter key. • If the contact is in your contact list, click a contact. Click an email address or phone number. 5. Type a message. 6. Press [...]

MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. Attach a contact or appointment to an MMS message 1. When composing an MMS message, press the [...]

• Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS message 1. When composing an MMS message, press the Menu key. 2. Click Options . 3. Perform any of the following actions: • To receive notification when the message is delivered to the recipient, set the Confirm Delivery field[...]

2. Click MMS . 3. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box. 4. Press the Menu key. 5. Click Save . Message list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, cale[...]

1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click General Settings . 4. In the Message Outline Colours section, perform any of the following actions: • To set an outline color for email messages that are sent to your BlackBerry® device through a BlackBerry Enterprise Server, change the Enterprise [...]

Hide messages from the main messages application You can prevent messages from specific email accounts from appearing in the main messages application. You can also set a separate icon to appear on the Home screen for SMS text messages and MMS messages. Depending on your theme, a separate icon might already appear by default. 1. On the Home screen,[...]

• To show recent and missed calls in the messages application, select the All Calls option. • To hide call logs in the messages application, select the None option. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block or unblock PIN mes[...]

8. Type the contact information. 9. Press the Enter key. 10. Press the Menu key. 11. Click Save . Reset a blocked message counter 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Firewall . 4. Highlight a message type. 5. Press the Menu key. 6. Click Reset Count or Reset All Counts . S/MIME-protecte[...]

3. Click Options . 4. Set the Use Password-Based Encryption field to Yes . 5. In the Allowed Content Ciphers section, select the check box beside one or more allowed content ciphers. 6. If you are signing the message, in the Signing Options section, select a certificate. 7. Press the Menu key. 8. Click Save . 9. Type your message. 10. Press the Men[...]

Attachment indicators in S/MIME-protected messages : The message includes a certificate attachment. : The message includes multiple certificate attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press [...]

: Your device trusts the certificate chain. : The sender’s email address does not match the email address of the certificate subject, or the sender’s certificate is revoked, is not trusted, cannot be verified, or is not on your device. : The certificate is weak, the certificate status is not current, or your device requires more data to verify [...]

6. Click Save . Change options for downloading attachments in encrypted messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME . 4. Perform one of the following actions: • To download attachments in encrypted messages automatically, change the Retrieve Encrypted Attachment Information fi[...]

Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the message classification that was used for the last m[...]

5. Press the Menu key. 6. Click Save . To turn on the prompt again, change the Warn about truncated messages field to Yes . Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME . 4. Change the Warn[...]

Before you can send or receive IBM Lotus Notes native encrypted messages, you must import your IBM Lotus Notes ID file using Lotus® iNotes® (previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Manager. For more information about importing your IBM Lotus Notes ID file using the BlackBerry Desktop Manager, see t[...]

Encrypt a PGP protected message with a pass phrase By default, your BlackBerry® device uses your PGP® key to encrypt messages. 1. When composing a message, change the Encoding field to one that uses encryption. 2. Press the Menu key. 3. Click Options . 4. Change the Use Conventional Encryption field to Yes . 5. Press the Menu key. 6. Click Save .[...]

Attachment indicators in PGP protected messages : The message includes a PGP® key attachment. : The message includes multiple PGP key attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu [...]

Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature. : Your device trusts the sender’s PGP® key. : The sender’s email address does not match the email address in the key, or the sender’s PGP key is revoked, is not trusted, cannot be verified, or is not on your device. : The key st[...]

5. Press the Menu key. 6. Click OK . Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact[...]

4. Change the Message Viewer Icons field. 5. Press the Menu key. 6. Click Save . Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen or in a folder, click the[...]

• If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification. I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might h[...]

• To move to the previous date, press P . • To move to the next unopened item, press U . • To move to the next related message, press J . • To move to the previous related message, press K . Troubleshooting messages I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wire[...]

• If you have not received a registration message from the wireless network, register your device.On the Home screen or in a folder, click the Options icon. Click Advanced Options . Click Host Routing Table . Press the Menu key. Click Register Now . • Verify that data service is turned on. • If you use email message filters, verify that the o[...]

View messages in a specific folder, 54 View messages in a specific folder, 54 Some messages no longer appear on my device If your BlackBerry® application memory is full or you have more than 65 000 email, PIN, SMS text, and MMS messages, your device deletes the oldest messages from a message list. Your device does not delete saved messages. If wir[...]

I cannot turn on cell broadcasting If your BlackBerry® device uses a SIM card, your SIM card might not support the display languages that you have selected for cell broadcast messages. Clear the check box beside all languages that your SIM card does not support. I cannot attach a file to an MMS message Depending on your wireless service provider, [...]

Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that ap[...]

2. Click Attach Address or Attach Contact . 3. Click a contact. Add a signature to your work email messages To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click O[...]

7. Click Send . Related topics Search for contacts in your organization's address book, 216 Mailing lists, 218 Send an SMS text message You can send an SMS text message to up to ten recipients. Depending on your theme, a separate icon on the Home screen might appear for SMS text messages and MMS messages. 1. On the Home screen, click the Messa[...]

• If the contact is not in your contact list, click [Use Once] . Click Email or Phone . Type an email address or an MMS phone number. Press the Enter key. • If the contact is in your contact list, click a contact. Click an email address or phone number. 5. Type a message. 6. Press the key. 7. Click Send . Related topics Mailing lists, 218 View [...]

Managing messages Open a message 1. On the Home screen, click the Messages icon. 2. Click a message. If you open an MMS message and the content does not appear, press the Menu key. Click Retrieve . Save a message 1. On the Home screen, click the Messages icon. 2. Highlight a message. 3. Press the Menu key. 4. Click Save . Search for text in a messa[...]

2. Press the Menu key. 3. Click View Folder . 4. Click a folder. Delete a message 1. On the Home screen, click the Messages icon. 2. Highlight a message. 3. Press the Menu key. 4. Click Delete . Delete multiple messages 1. On the Home screen, click the Messages icon. 2. Perform one of the following actions: • To delete a range of messages, highli[...]

Delete the original text from a reply message 1. When you are replying to a message, press the Menu key. 2. Click Delete Original Text . File an email message To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click t[...]

9. Press the Menu key. 10. Click Save . Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email application on your computer, appear on your BlackBerry device. Related topics Stop storing messages sent from your computer on your device, 57 Stop storing messages sent[...]

Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your computer. Email message filters are applied to email messages based on the order in which they appear in your list of email message filters[...]

Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages. Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts or email addresses that contain specific text, type the text and use an aster[...]

4. Click Email Filters . 5. Highlight an email message filter. 6. Press the Menu key. 7. Click Edit . 8. Change the options for the email message filter. 9. Press the Menu key. 10. Click Save . Prioritize email message filters 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Filters . 5. Highl[...]

Add, move, rename, or delete an email folder To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click View Folder . 4. Highlight a folder. 5. Press the Menu key. • [...]

Remove a flag 1. In an email message with a flag, press the Menu key. 2. Click Delete Flag . Email message options Check spelling automatically before sending email messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Spell Check . 3. Select the Spell Check Email Before Sending option. 4. Press the Menu key. 5. Click Save[...]

• To set whether your BlackBerry device sends a read receipt or delivery receipt when a sender requests it, change the Send Read Receipts and Send Delivery Receipts fields. • To set whether your device requests delivery receipts or read receipts when you send email messages, change the Confirm Delivery and Confirm Read fields. 6. Press the Menu[...]

Hide filed email messages 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Hide Filed Messages field to Yes . 6. Press the Menu key. 7. Click Save . Receive only the first section of long email messages 1. On the Home screen, click the Messages icon. 2. Press the Menu[...]

To forward email messages to your BlackBerry device again, change the Send Email to Handheld field to Yes . PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have a contact who uses a BlackBerry device or a BlackBerry enabled device and you know that contact[...]

6. Press the Menu key. 7. Click Save . SMS text messages SMS text message basics About SMS text messages To send and receive SMS text messages, your wireless service provider must set up your wireless service plan for SMS text messaging. Depending on your wireless service provider, this feature might not be supported. You can forward SMS text messa[...]

• To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music . Navigate to a folder that contains ring tones. Click a ring tone. 5. Press the Menu key. 6. Click Save . Delete the history from an SMS text message Perform one of the following action[...]

Turn off AutoText for SMS text messages 1. On the Home screen or in a folder, click the Options icon. 2. Click SMS Text . 3. Set the Disable AutoText field to Yes . 4. Press the Menu key. 5. Click Save . Store SMS text messages on your SIM card Depending on your wireless service provider and wireless network, this feature might not be supported. If[...]

Set a wireless network type for sending SMS text messages Depending on your wireless service provider and wireless network, this feature might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click SMS Text . • To use only one network type to send SMS text messages, set the Network to Send Over field to Circuit S[...]

Stop receiving messages from a cell broadcast channel Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates, based on your location. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Click Cell Broadcast Settings . 4. Highlight a cell[...]

3. Click Compose MMS . 4. Perform one of the following actions: • If the contact is not in your contact list, click [Use Once] . Click Email or Phone . Type an email address or an MMS phone number. Press the Enter key. • If the contact is in your contact list, click a contact. Click an email address or phone number. 5. Type a message. 6. Press [...]

MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. Attach a contact or appointment to an MMS message 1. When composing an MMS message, press the [...]

• Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS message 1. When composing an MMS message, press the Menu key. 2. Click Options . 3. Perform any of the following actions: • To receive notification when the message is delivered to the recipient, set the Confirm Delivery field[...]

2. Click MMS . 3. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box. 4. Press the Menu key. 5. Click Save . Message list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, cale[...]

1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click General Settings . 4. In the Message Outline Colours section, perform any of the following actions: • To set an outline color for email messages that are sent to your BlackBerry® device through a BlackBerry Enterprise Server, change the Enterprise [...]

Hide messages from the main messages application You can prevent messages from specific email accounts from appearing in the main messages application. You can also set a separate icon to appear on the Home screen for SMS text messages and MMS messages. Depending on your theme, a separate icon might already appear by default. 1. On the Home screen,[...]

• To show recent and missed calls in the messages application, select the All Calls option. • To hide call logs in the messages application, select the None option. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block or unblock PIN mes[...]

8. Type the contact information. 9. Press the Enter key. 10. Press the Menu key. 11. Click Save . Reset a blocked message counter 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Firewall . 4. Highlight a message type. 5. Press the Menu key. 6. Click Reset Count or Reset All Counts . S/MIME-protecte[...]

3. Click Options . 4. Set the Use Password-Based Encryption field to Yes . 5. In the Allowed Content Ciphers section, select the check box beside one or more allowed content ciphers. 6. If you are signing the message, in the Signing Options section, select a certificate. 7. Press the Menu key. 8. Click Save . 9. Type your message. 10. Press the Men[...]

Attachment indicators in S/MIME-protected messages : The message includes a certificate attachment. : The message includes multiple certificate attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press [...]

: Your device trusts the certificate chain. : The sender’s email address does not match the email address of the certificate subject, or the sender’s certificate is revoked, is not trusted, cannot be verified, or is not on your device. : The certificate is weak, the certificate status is not current, or your device requires more data to verify [...]

6. Click Save . Change options for downloading attachments in encrypted messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME . 4. Perform one of the following actions: • To download attachments in encrypted messages automatically, change the Retrieve Encrypted Attachment Information fi[...]

Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the message classification that was used for the last m[...]

5. Press the Menu key. 6. Click Save . To turn on the prompt again, change the Warn about truncated messages field to Yes . Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME . 4. Change the Warn[...]

Before you can send or receive IBM Lotus Notes native encrypted messages, you must import your IBM Lotus Notes ID file using Lotus® iNotes® (previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Manager. For more information about importing your IBM Lotus Notes ID file using the BlackBerry Desktop Manager, see t[...]

Encrypt a PGP protected message with a pass phrase By default, your BlackBerry® device uses your PGP® key to encrypt messages. 1. When composing a message, change the Encoding field to one that uses encryption. 2. Press the Menu key. 3. Click Options . 4. Change the Use Conventional Encryption field to Yes . 5. Press the Menu key. 6. Click Save .[...]

Attachment indicators in PGP protected messages : The message includes a PGP® key attachment. : The message includes multiple PGP key attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu [...]

Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature. : Your device trusts the sender’s PGP® key. : The sender’s email address does not match the email address in the key, or the sender’s PGP key is revoked, is not trusted, cannot be verified, or is not on your device. : The key st[...]

5. Press the Menu key. 6. Click OK . Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact[...]

4. Change the Message Viewer Icons field. 5. Press the Menu key. 6. Click Save . Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen or in a folder, click the[...]

• If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification. I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might h[...]

• To move to the previous date, press P . • To move to the next unopened item, press U . • To move to the next related message, press J . • To move to the previous related message, press K . Troubleshooting: Messages I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wir[...]

• If you have not received a registration message from the wireless network, register your device.On the Home screen or in a folder, click the Options icon. Click Advanced Options . Click Host Routing Table . Press the Menu key. Click Register Now . • Verify that data service is turned on. • If you use email message filters, verify that the o[...]

If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox, your device files the message. Related topics View messages in a specific folder, 54 View messages in a specific folder, 54 Some messages no longer appear on my d[...]

Related topics Email message filters, 58 Email message filters, 58 I cannot turn on cell broadcasting If your BlackBerry® device uses a SIM card, your SIM card might not support the display languages that you have selected for cell broadcast messages. Clear the check box beside all languages that your SIM card does not support. I cannot attach a f[...]

Files and attachments File and attachment basics About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email account uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from your organiza[...]

Stop downloading a file or an attachment 1. In the message, in the calendar entry, or on the web page that you are downloading the file or attachment from, press the Menu key. 2. Click Cancel Download . Locate a file saved on your device 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Explore . 4. Navigate to the file. [...]

8. Click Copy Into . Related topics Locate a file saved on your organization's network, 143 Send a file as an attachment, 144 Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireles[...]

View properties for a file You can view the size, author, publication date, and other properties for a file. 1. On the Home screen or in a folder, click the Media icon or Files icon. 2. Navigate to a file. 3. Highlight the file. 4. Press the Menu key. 5. Click Properties . Rename a file 1. On the Home screen or in a folder, click the Media icon or [...]

Documents Open a password-protected .pdf file To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When the "Password protected document" message appears, press th[...]

4. Press the Enter key. View the content of a cell In a spreadsheet, click the trackpad. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents . To move to a specific worksheet, click a worksheet. Click View . Switch worksheets 1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet . Chang[...]

Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file. 1. In a multi-page .tif file, press the Menu key. 2. Click Table of Contents . To move to a specific page, click a page. Switch pages in a multi-page .tif file 1. In a multi-page .ti[...]

Zoom in to or out from a slide When viewing a presentation in slide view, press the Menu key. To zoom back to the original slide size, press the Menu key. Click Fit to Screen . Save a slide 1. When viewing a presentation in slide view, press the Menu key. 2. Click Save Slide . 3. Type a name for the file. 4. Click Save . vCard contact attachments A[...]

• To move to the last cursor position after closing and reopening a file or an attachment, press G . In a spreadsheet • To move to a specific cell, press G . • To view the content of a cell, press the Space key. • To switch worksheets, press V . Highlight a worksheet. Press the Enter key. • To view columns or rows that are hidden by defau[...]

Media Audio and video files Play a media file 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Click a media file. To stop playing a media file, click the stop icon. Related topics Transfer a file between your device and your computer using the Roxio Media Manager, 169 Transfer a file between[...]

Fast-forward or rewind a media file 1. When playing a media file, click the progress bar. 2. On the trackpad, slide your finger to the right or left. 3. Click the trackpad. Pause a media file When playing a song, video, or voice note, click the pause icon. To resume playing the song, video, or voice note, click the play icon. Play a media file on a[...]

Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device. • To mute the volume, press the Mute key on the top of your device. To turn off mute, press the Mute key again. Related topics Amplify the volu[...]

About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. Depending on your device model, you might be able to use a headset button to make a call using a voice command. Depending on your h[...]

12. Click Save . Add a song to a playlist 1. On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists . 4. Click a standard playlist. 5. Press the Menu key. 6. Click Add Songs . 7. Click a song. 8. Press the Menu key. 9. Click Save . Add the song that is playing to a playlist 1. When playing a song, press the Menu key. [...]

8. Click OK . 9. Press the Menu key. 10. Click Save . Create an automatic playlist 1. On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists . 4. Click New Playlist . 5. Click Automatic Playlist . 6. Type a name for the playlist. 7. Click the plus sign ( + ) beside Artists , Albums , or Genres . 8. Click an artist, al[...]

Delete a media file or folder, 163 Video camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera features might not be available. Record a video To perform this task, you might need to have a media card inserted in your BlackBerry® device. 1. On the Home screen, click the[...]

Change the video size and format The larger the video, the more memory the video requires. 1. On the Home screen, click the Media icon. 2. Click the Video Camera icon. 3. Press the Menu key. 4. Click Options . 5. Change the Video Format field. 6. Press the Menu key. 7. Click Save . Related topics View properties for a media file, 164 Change the loc[...]

Change the size of pictures that you take The larger the picture, the more memory the picture requires. 1. On the Home screen, click the Camera icon. 2. Press the Menu key. 3. Click Options . 4. Change the Picture Size field. 5. Press the Menu key. 6. Click Save . Related topics View properties for a media file, 164 Set picture quality You can set [...]

• To improve the colors in pictures, in the White Balance field, click the current lighting condition. 5. Press the Menu key. 6. Click Save . Apply a color effect to pictures You can apply a sepia or black-and-white color effect to pictures that you take. 1. On the Home screen, click the Camera icon. 2. Press the Menu key. 3. Click Options . 4. C[...]

In a picture, slide your finger in any direction on the trackpad. Zoom in to or out from a picture 1. In a picture, press the Menu key. 2. Click Zoom In or Zoom Out . To zoom back to the original picture size, press the Menu key. Click Fit to Screen . Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate . The picture turns 90 degre[...]

Change the number of seconds between slides in a slide show 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Options . 4. Change the Slide Show Interval field. 5. Press the Menu key. 6. Click Save . View pictures in list view 1. On the Home screen, click the Media icon. 2. Click the Pictures icon. 3. Click a category. 4.[...]

Related topics Rename a picture or picture folder, 163 Rename a playlist, 156 Rename a picture or picture folder You can only rename pictures and picture folders that you transferred to or created on your BlackBerry® device. 1. On the Home screen, click the Media icon. 2. Click the Pictures icon. 3. Click a category. 4. Highlight a picture or pict[...]

5. Press the Menu key. 6. Click Delete . Related topics Delete a playlist, 156 Search for a media file 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. In the Find field, type part or all of a name for a media file. View properties for a media file 1. On the Home screen, click the Media icon.[...]

View the amount of memory used by media files 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Memory Use . Supported media cards Your BlackBerry® device supports media card sizes up to 32 GB. Only microSD media cards are supported. Change the amount of memory available for media files To optimize the performance of you[...]

• To use mass storage mode to transfer files between your BlackBerry device and computer, set the Mass Storage Mode Support field to On . If necessary, change the Auto Enable Mass Storage Mode When Connected field. • To use MTP to transfer media files between your device and computer, set the Media Transfer Protocol (MTP) field to On . If neces[...]

Turn on encryption To encrypt data in the device memory, you must have set a password for your BlackBerry® device. Depending on the amount of memory available for storing files in the device memory, you might not be able to encrypt files in the device memory. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options .[...]

Transferring and downloading media files About transferring and synchronizing media files You can connect your BlackBerry® device to your computer to transfer and synchronize files between your device and computer, or you can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device. If you want to ma[...]

Transfer a file between your device and your computer using the Roxio Media Manager 1. Connect your BlackBerry® device to your computer. 2. On your computer, open the BlackBerry® Desktop Manager. 3. Click Media . 4. In the Media Manager section, click Start . 5. Click one of the following options: • Manage Pictures • Manage Music • Manage V[...]

Transfer a file between your device and your computer in mass storage mode or MTP Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported. Mass storage mode and MTP enable you to transfer files between a media card in your BlackBerry device and your computer, or your device memo[...]

4. Click Save . Download a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In a message, in a calendar entry, or on a web page, perform one of the[...]

4. Highlight a media file. 5. Press the Menu key. 6. Perform one of the following actions: • To send a picture file, click Send or Share . Click a message type. • To send an audio or video file, click the send option for a message type. Download a ring tone Depending on your wireless service plan, this feature might not be supported. 1. On the [...]

• To pan left in a picture, press 4 . • To return to the center of a picture, press 5 . • To rotate a picture, press L . • To fit a picture to the screen size, press 1 . Camera and video camera • To zoom in to a subject before taking a picture, press the Volume Up key. • To zoom out from a subject before taking a picture, press the Volu[...]

• In the camera options, verify that the Picture Quality field is not set to Superfine . Superfine pictures use more memory than fine or normal pictures. • If possible, increase the maximum amount of memory available for pictures. Related topics Delete a media file or folder, 163 Delete a message, 55 My device does not recognize my media card D[...]

Depending on your BlackBerry® device model, you might be able to decrease the blurriness in pictures that is caused by slight movements of the camera by turning on image stabilization in the camera options. Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on vario[...]

Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Perform one of the fo[...]

Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward . Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh . Save a web page to the main messages application A saved web page displays content that was current at the time that you saved the web page. 1. On a web page, press the Menu key[...]

Return to the home page 1. On a web page, press the Menu key. 2. Click Home . Close the browser 1. On a web page, press the Menu key. 2. Click Close . Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address . View the address for a link or picture 1. On a web page, highl[...]

2. Press the Menu key. 3. Click Link Address or Image Address . 4. Click Send Address . 5. Click a message type. To return to the browser after you send the message, press the Escape key. Viewing pictures and playing media files Play a media file on a web page 1. On a web page, click a media file. 2. Click Open . Save a song or video from a web pag[...]

Add a bookmark for a web page Depending on the browser that you used to visit a web page or add a bookmark, when you click the web page in the browser history or bookmark list, the web page might open in the browser that you used to visit the web page and not the browser that you set as your default browser. Extra fees might apply for using a diffe[...]

4. Highlight a bookmark. 5. Press the Menu key. 6. Click Delete Bookmark . Add a bookmark folder for web pages 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark folder. 5. Press the Menu key. 6. Click Add Subfolder . File a bookmark for a web page 1. On the Home screen, click the Brow[...]

Web feeds About web feeds Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptions for updated web site content. For example, if you open a sports web feed for a news web site, you can scan a list of sports stories that the web site has published since the last time [...]

3. Click Get Audio . Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened . • Highlight a date field. Press the Menu key. Click Mark Prior Opened . Change a web feed 1. On a web page, press the Menu key. 2. Click Bookmarks . 3[...]

3. Click Options . 4. Click General Properties . 5. Change the Default View field. 6. Press the Menu key. 7. Click Save Options . Change the home page or start page Depending on your wireless service provider, you might not be able to change the home page. 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. C[...]

Change display options for web pages 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click Browser Configuration . 5. Perform any of the following actions: • To view background images, select the Use Background Images check box. • To change the browsing experience, change the Browser Identification fi[...]

• Prompt Before Running WML Scripts 6. Press the Menu key. 7. Click Save Options . Clear a browser cache 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click Cache Operations . 5. Beside a cache type, click Clear . 6. Press the Escape key. Clear the browser history 1. On the Home screen, click the Brow[...]

3. Click Browser . 4. Set the Default browser configuration field. 5. Press the Menu key. 6. Click Save . About Gears Gears™ is an extension to the browser application that is designed to provide a richer browsing experience. When you visit a Gears enabled web site and enter information, Gears can store that information on your BlackBerry® devic[...]

About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP gateway and content servers is encrypted using TLS or SSL. Manage brow[...]

Prompt for Certificate: Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if your device has more than one certificate that you use to authenticate with content servers. Prompt if Client Cert Not Found: Specify whether a prompt appears when your browser tries to connect to a c[...]

Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push message might appear in the messages a[...]

Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set which WAP gateways your device accepts browser push[...]

Troubleshooting: Browser No browser is available on my device Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network. I cannot set up automatic synchronization for bookmarks If encryption for data in the device memory is turned on, you cannot set up aut[...]

Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Perform one of the fo[...]

Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward . Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh . Save a web page to the main messages application A saved web page displays content that was current at the time that you saved the web page. 1. On a web page, press the Menu key[...]

Return to the home page 1. On a web page, press the Menu key. 2. Click Home . Close the browser 1. On a web page, press the Menu key. 2. Click Close . Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address . View the address for a link or picture 1. On a web page, highl[...]

2. Press the Menu key. 3. Click Link Address or Image Address . 4. Click Send Address . 5. Click a message type. To return to the browser after you send the message, press the Escape key. Viewing pictures and playing media files Play a media file on a web page 1. On a web page, click a media file. 2. Click Open . Save a song or video from a web pag[...]

Add a bookmark for a web page Depending on the browser that you used to visit a web page or add a bookmark, when you click the web page in the browser history or bookmark list, the web page might open in the browser that you used to visit the web page and not the browser that you set as your default browser. Extra fees might apply for using a diffe[...]

4. Highlight a bookmark. 5. Press the Menu key. 6. Click Delete Bookmark . Add a bookmark folder for web pages 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark folder. 5. Press the Menu key. 6. Click Add Subfolder . File a bookmark for a web page 1. On the Home screen, click the Brow[...]

Web feeds About web feeds Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptions for updated web site content. For example, if you open a sports web feed for a news web site, you can scan a list of sports stories that the web site has published since the last time [...]

3. Click Get Audio . Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened . • Highlight a date field. Press the Menu key. Click Mark Prior Opened . Change a web feed 1. On a web page, press the Menu key. 2. Click Bookmarks . 3[...]

3. Click Options . 4. Click General Properties . 5. Change the Default View field. 6. Press the Menu key. 7. Click Save Options . Change the home page or start page Depending on your wireless service provider, you might not be able to change the home page. 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. C[...]

Change display options for web pages 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click Browser Configuration . 5. Perform any of the following actions: • To view background images, select the Use Background Images check box. • To change the browsing experience, change the Browser Identification fi[...]

• Prompt Before Running WML Scripts 6. Press the Menu key. 7. Click Save Options . Clear a browser cache 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click Cache Operations . 5. Beside a cache type, click Clear . 6. Press the Escape key. Clear the browser history 1. On the Home screen, click the Brow[...]

3. Click Browser . 4. Set the Default browser configuration field. 5. Press the Menu key. 6. Click Save . About Gears Gears™ is an extension to the browser application that is designed to provide a richer browsing experience. When you visit a Gears enabled web site and enter information, Gears can store that information on your BlackBerry® devic[...]

About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP gateway and content servers is encrypted using TLS or SSL. Manage brow[...]

Prompt for Certificate: Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if your device has more than one certificate that you use to authenticate with content servers. Prompt if Client Cert Not Found: Specify whether a prompt appears when your browser tries to connect to a c[...]

Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push message might appear in the messages a[...]

Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set which WAP gateways your device accepts browser push[...]

Troubleshooting: Browser No browser is available on my device Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network. I cannot set up automatic synchronization for bookmarks If encryption for data in the device memory is turned on, you cannot set up aut[...]

Date, time, and alarm Set the date and time manually 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Set Time . 4. Change the Set Time field to Manual . 5. Click the Time field. 6. On the trackpad, slide your finger to select a time. 7. Click the Time field. 8. Click the Date field. 9. On t[...]

5. Press the Menu key. 6. Click Save . Change the clock face You can set a different clock face for the clock, stopwatch and timer. 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Options . 4. Set the Clock Face , Stopwatch Face or Timer Face fields. 5. Press the Menu key. 6. Click Save . D[...]

3. Click Options . 4. In the Bedside Mode section, perform any of the following actions: • To receive LED notification when bedside clock mode is turned on, change the Disable LED field to No . • To turn off the connection to the wireless network, so that your device does not receive phone calls or messages when bedside clock mode is turned on,[...]

Use the stopwatch 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Stopwatch . 4. Click the start/stop icon. 5. Perform any of the following actions: • To record lap times, click the lap icon. • To stop timing, click the start/stop icon again. • To send the results in a message, press [...]

Troubleshooting: Date, time and alarm The time on my device is incorrect 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Set Time . 4. On the Date/Time screen, try performing one of the following actions: • If you have traveled to a different time zone, set the Time Zone field to display [...]

Personal organizer Contacts Contact basics Add a contact 1. On the Home screen, click the Contacts icon. 2. Click New Contact . 3. Type the contact information. 4. Press the key. 5. Click Save . Add a contact from a message, call log, or web page 1. In a message, a call log, or on a web page, highlight a contact. 2. Press the Menu key. 3. Click Add[...]

Add a pause or a wait to a phone number 1. After typing the main part of a phone number in a phone number field, press the Menu key. 2. Click Add Pause or Add Wait . 3. Type the additional numbers. 4. Press the Menu key. 5. Click Save . View a contact 1. On the Home screen, click the Contacts icon. 2. Click a contact. Change a contact 1. On the Hom[...]

3. Perform one of the following actions: • To add a contact to your contact list, click Add to Contacts . • To add all the contacts, click Add All to Contacts . • To view information for a contact, click View . • To delete a contact from the contact lookup results, click Delete . • To delete the contact lookup results, click Delete Lookup[...]

5. Highlight a picture. 6. Press the Menu key. 7. Click Select . 8. Center the picture in the box. 9. Press the Menu key. 10. Click Crop and Save . Change the caller ID picture for a contact 1. On the Home screen, click the Contacts icon. 2. Highlight a contact. 3. Press the Menu key. 4. Click Edit . 5. Highlight the caller ID picture. 6. Press the[...]

Create a mailing list 1. On the Home screen, click the Contacts icon. 2. Press the Menu key. 3. Click New Group . 4. Type a name for the mailing list. 5. Press the Menu key. 6. Click Add Member . 7. Click a contact. 8. To add another contact, repeat steps 4 to 6. 9. Press the Menu key. 10. Click Save Group . Change a mailing list 1. On the Home scr[...]

Multiple contact lists About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work contact list and your person[...]

4. Press the Menu key. 5. Click Save . Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key. 3. Click Options . 4. If n[...]

Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Agenda view also displays free time that you have be[...]

1. On the Home screen, click the Calendar icon. 2. In Day view, beside the start time, type the subject of the appointment. 3. Type a location in parentheses. 4. To change the end time, slide your finger up and down on the trackpad. 5. Click the trackpad. If you have multiple calendars on your BlackBerry® device, the appointment appears in your de[...]

7. Click Save . Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the su[...]

9. Press the Menu key. 10. Click Save . Related topics Turn off your device, 327 Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of e[...]

• To view a list of the statuses that are associated with the colored bars on the screen (for example, busy or tentative), press the Menu key. Click Show Legend . Change the list of participants for a meeting To perform this task, you must be the meeting organizer. 1. In a meeting, in the Accepted or Declined field, highlight a contact. 2. Press [...]

Send an email message to all meeting participants 1. In a meeting, meeting invitation, or meeting response, press the Menu key. 2. Click Email All Attendees . Contact a meeting participant 1. In a meeting, meeting invitation, or meeting response, highlight a contact. 2. Press the Menu key. 3. Click a message type or Call <contact> . Conferenc[...]

4. Type CCM: and the moderator conference call bridge number. Do not include spaces. 5. Type a lowercase x . Do not include spaces before or after the x. 6. Type the moderator access code. Type a space after the moderator access code. Example If the participant and moderator conference call bridge number is 1-800-555-5555, the moderator access code[...]

4. Click General Options . 5. Change the Default Reminder field. 6. Press the Menu key. 7. Click Save . Related topics Turn off your device, 327 Change the snooze time for reminders, 229 Change the start and end time for days 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Chan[...]

6. Press the Menu key. 7. Click Save . Change the first day of the week 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the First Day of Week field. 6. Press the Menu key. 7. Click Save . Hide free time in Agenda view 1. On the Home screen, click the Calendar icon. 2. Pr[...]

To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you received on your device within the set period of time appear in a calendar. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar [...]

4. Click a calendar. 5. Change the Appointment Color field. 6. Press the Menu key. 7. Click Save . Change the calendar that reminds you of appointments 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click a calendar. 5. Change the Display Reminders field. 6. Press the Menu key. 7. Click Save . Change th[...]

Troubleshooting: Calendar I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes® , you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Privat[...]

Tasks Task basics Create a task 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Click Add Task . 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save . Recurrence fields Every: Set the frequency of the daily, weekly, or month[...]

• To mark the task as deferred, in progress, or waiting, click Open . Set the Status field. Press the Menu key. Click Save . Hide completed tasks 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Press the Menu key. 3. Click Hide Completed . Send a task or memo 1. On the Home screen or in the Applications folder, click[...]

6. Press the Menu key. 7. Click Save . Change the snooze time for reminders 1. On the Home screen or in the Applications folder, click the Calendar or Tasks icon. 2. Press the Menu key. 3. Click Options . 4. If necessary, click General Options . 5. Change the Snooze field. 6. Press the Menu key. 7. Click Save . View tasks in a calendar 1. On the Ho[...]

Memos Memo basics Create a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Click Add Memo . 3. Type the memo information. 4. Press the Menu key. 5. Click Save . Change a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Highlight a memo. 3. Press the Menu key. 4. Click Edit . 5[...]

Delete a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Highlight a memo. 3. Press the Menu key. 4. Click Delete . Memo list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, [...]

Create a category for contacts, tasks, or memos You can create categories to organize items in the contacts application, tasks application, and memos application. 1. On the Home screen, click an application icon. 2. Press the Menu key. 3. Click Filter . 4. Press the Menu key. 5. Click New . 6. Type a name for the category. 7. Press the Enter key. C[...]

3. Click Filter . 4. Highlight a category. 5. Press the Menu key. 6. Click Delete . Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a k[...]

Ring tones, sounds, and alerts Ring tones, sounds, and alerts basics About ring tones, sounds, and alerts Sound profiles define how your BlackBerry® device alerts you of phone calls, messages, reminders, and browser content. Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Cal[...]

Change a sound profile If you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the corresponding Normal sound profile setting in the preloaded sound profile. 1. On the Home screen, click the Sounds icon. 2. Perform one of the following actions: • To change the active sound profile,[...]

4. Press the Menu key. 5. Click Delete . Assign ring tones and alerts to a contact You can receive different ring tones and alerts for incoming messages and calls from specific contacts or groups of contacts. When you receive a call or message from the contact, your device uses the assigned ring tone or alert, even if you switch your sound profile [...]

LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colors to indicate different statuses. Green: You are in a wireless coverage area. Blue: Your device is connected to a Bluetooth® enabled device. Red: A new message has arrived and your selected sound profile is set to notify you using the LED.[...]

Troubleshooting: Ring tones, sounds, and alerts My device is ringing or vibrating more times than expected For calls, the number of times that your BlackBerry® device vibrates is not determined by the number of vibrations that you set in your sound profile, and there is no setting for the number of rings if you do not subscribe to voice mail. Your[...]

Typing Typing basics Cut, copy, and paste text 1. With text highlighted, press the Menu key. 2. Click Cut or Copy . 3. Place the cursor where you want to insert the cut or copied text. 4. Press the Menu key. 5. Click Paste . Clear a field 1. When typing text, press the Menu key. 2. Click Clear Field . Cancel a text selection 1. With text selected, [...]

Typing input methods Switch typing input methods when you are typing To perform this task, the keyboard on your BlackBerry® device must display Arabic or Russian letters. 1. When you are typing, press the Menu key. 2. Click Enable Multitap or Enable SureType . Change options for typing input methods 1. On the Home screen or in a folder, click the [...]

Find more information about typing in other languages You can learn to type in other languages such as Chinese and Thai by reading the Typing Guides that are available online. Visit www.blackberry.com/go/docs and search for the Typing Guide in your language. Typing options Stop displaying contacts in the list that appears when you type By default, [...]

Use shortcut keys on the Home screen By default, shortcuts for the Home screen are turned off so that you can dial phone numbers from the Home screen. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Dial From Home Screen field to No . 6. Press the Menu key. 7. Click Sav[...]

Correct spelling quickly while you type By default, your BlackBerry® device underlines words that it does not recognize. 1. Place the cursor in the underlined word. 2. Click the trackpad. 3. Perform one of the following actions: • To replace the misspelled word with a suggested spelling, click a word in the list that appears. • To close the li[...]

2. Click Spell Check . 3. Click Custom Dictionary . 4. Highlight a word. 5. Press the Menu key. 6. Click Edit . 7. Change the word. 8. Press the Enter key. 9. Press the Menu key. 10. Click Save . Delete a word from the custom dictionary 1. On the Home screen or in a folder, click the Options icon. 2. Click Spell Check . 3. Click Custom Dictionary .[...]

Change a word in the custom dictionary 1. On the Home screen, click the Options icon. 2. Click Custom Dictionary . 3. Highlight a word. 4. Press the Menu key. 5. Click Edit . 6. Change the word. 7. Press the Enter key. 8. Press the Menu key. 9. Click Save . Delete a word from the custom dictionary 1. On the Home screen, click the Options icon. 2. C[...]

AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoText entry, the text changes after you press the Space key. Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to t[...]

3. Click an AutoText entry. 4. Change the AutoText entry. 5. Press the Menu key. 6. Click Save . Delete an AutoText entry 1. On the Home screen or in a folder, click the Options icon. 2. Click AutoText . 3. Highlight an AutoText entry. 4. Press the Menu key. 5. Click Delete . Undo an AutoText change Press the Backspace/Delete key twice. Typing shor[...]

Troubleshooting: Typing I cannot check spelling You can only check the spelling of text that you type. You can check spelling in English, German, Spanish, French, Dutch, Italian, Portuguese, Arabic, Danish, Greek, Norwegian, Russian, Swedish, Turkish, Afrikaans, Catalan, Czech, and Hungarian. User Guide Typing 255[...]

Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language . 3. Change the Language field. 4. Press the Menu key. 5. Click Sa[...]

4. Press the Menu key. 5. Click Save . Use a shortcut to switch typing input languages while you type To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the Home screen or in a folder, click the Options icon. 2. On the Language [...]

Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language . 3. Change the Name Display field. 4. Press the Menu key. 5. Click Save . Troubleshooting: Language Some [...]

Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Backlight Bri[...]

2. Click Pictures . 3. Browse to a picture. 4. Click Set As Wallpaper . Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category. 4. Press the Menu key. 5. Click Download Images . Set owner information Owner in[...]

You can reorder application icons to change which icons appear first on the Home screen. You can also create and delete folders, customize the appearance of folders that you create, and move application icons into folders and out of folders. Add an application folder 1. On the Home screen, press the Menu key. 2. Click Add Folder . 3. Type a name fo[...]

2. Press the Menu key. 3. Click Delete . Set the number of icons that appear on the Home screen 1. On the Home screen, click the Options icon. 2. Click Advanced Options . 3. Click Accessibility . 4. Change the Grid Layout field. 5. Press the Menu key. 6. Click Save . Keyboard Turn on key tones 1. On the Home screen or in a folder, click the Options[...]

Assign an application to a Convenience key Your BlackBerry® device has one or more Convenience key on the side of the device. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Change the Right Si[...]

2. Click Theme . 3. Highlight a theme. 4. Press the Menu key. 5. Click Delete . Download a theme Depending on your wireless service provider, this feature might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Theme . 3. Press the Menu key. 4. Click Download Themes . Troubleshooting: Display My device screen [...]

Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a Bl[...]

Include Encrypted Messages: Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages. Service: If your device is associated with more than one email address, change the email account that your device should search in for messages. Folder: Change the folder that your device should search for message[...]

Search for text in a message, in a file, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in a file, in an attachment, or on a web page, press the Menu key. 2. Click Find . 3. Type the text. 4. Press the Enter key. To search for the next instance of the te[...]

Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information. 1. On the Home screen or in the Applications folder, click the Search icon. 2. Perform any of the following actions: • In the Text field, type text or a phone number to search for. • In the Name field, speci[...]

Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in a message, press S . • To search for text in a file or an attachment, press F . • To search for te[...]

Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer, over the wireless network. The wireless email reconciliation feature is designed to reconcile email mess[...]

2. Press the Menu key. 3. Click Options . 4. Click Email Reconciliation . 5. If necessary, change the Message Services field. 6. Set the Delete On field. 7. Press the Menu key. 8. Click Save . It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Hand[...]

If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes precedence over the organizer data on your device when a data synchronization conflict occurs. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any softwar[...]

Prerequisites: Restoring data over the wireless network • Your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • Your BlackBerry device must be connected to the wireless network. • Your administrator must provide you with an enterprise activation password. D[...]

Troubleshooting: Synchronization Email messages are not reconciling over the wireless network Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that wireless email reconciliation is turned on. • Reconcile email messages manually. On the Home screen, click the Messages i[...]

Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on[...]

Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset. Before you can connect your BlackBerry device to a Bluetooth enabled [...]

Turn on Bluetooth technology, 276 Connect to a paired Bluetooth enabled device To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with the Bluetooth enabled device. Your BlackBerry device might attempt to connect to the device automatically when Bluetooth technology is turned on and the device[...]

4. Click Receive Using Bluetooth . 5. Send a media file from the paired Bluetooth enabled device. 6. If necessary, click Yes . 7. Click Save . Send a media file To perform this task with a paired Bluetooth® enabled device, you must turn on Bluetooth technology. You can only send media files that you added. 1. On the Home screen, click the Media ic[...]

Bluetooth technology options Bluetooth profiles Depending on your BlackBerry® device model and wireless network, some profiles might not be supported. A/V Remote Control (AVRCP): This profile allows you to use the buttons on a Bluetooth enabled headset to perform actions such as adjusting the volume or playing the next or previous media file on yo[...]

Prevent your device from sharing contacts with Bluetooth enabled devices 1. On the Home screen, click the Manage Connections icon. 2. Click Bluetooth Options . 3. Press the Menu key. 4. Click Options . 5. Change the Contacts Transfer field. 6. Press the Menu key. 7. Click Save . To share contacts with Bluetooth® enabled devices again, change the C[...]

6. Press the Menu key. 7. Click Save . Turn off Bluetooth connection notification 1. On the Home screen, click the Manage Connections icon. 2. Click Bluetooth Options . 3. Press the Menu key. 4. Click Options . 5. Change the LED Connection Indicator field to Off . 6. Press the Menu key. 7. Click Save . To turn on Bluetooth® connection notification[...]

1. On the Home screen, click the Manage Connections icon. 2. Click Bluetooth Options . 3. Press the Menu key. 4. Click Options . 5. Change the Security Level field to High+Encryption . 6. Press the Menu key. 7. Click Save . Turn off automatic reconnection to Bluetooth enabled devices By default, when you turn on your BlackBerry® device, your devic[...]

• If your BlackBerry device does not detect the Bluetooth enabled device that you want to pair with, try making your BlackBerry device discoverable for a short period of time. In particular, many car kits need to discover your BlackBerry device rather than your BlackBerry device discovering the car kit. On the Home screen, click the Manage Connec[...]

GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services. Lo[...]

3. Click GPS . 4. Perform one of the following actions: • To turn off location aiding, change the Location Aiding field to Disabled . • To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming . 5. Press the Menu key. 6. Click Save . Prevent others from tracking your location If your email account use[...]

Maps Map basics Get directions 1. On the Home screen or in a folder, click the Maps icon. 2. On a map, press the Menu key. 3. Click Get Directions . 4. Perform one of the following actions to specify a starting location: • To specify a new location, type the location information in the Enter (or Select) Start Location field. • To specify a loca[...]

• To view a new location, type an address in the Find field. To type the address information into specific address fields, click Advanced . • To view a location for a contact, type the contact name in the Find field. • To specify your current location, if your BlackBerry® device has an internal GPS receiver or is paired with a Bluetooth® en[...]

About GPS technology, 28 Set a home or work address 1. On a map, press the Menu key. 2. Click Layers . 3. If necessary, expand the Favorites folder and the Locations folder. 4. Highlight Home or Work . 5. Press the Menu key. 6. Click Edit . 7. Edit the address information. 8. Press the Menu key. 9. Click Lookup Address . Show or hide a layer on a m[...]

Pan a map On a map, slide your finger in any direction on the trackpad. Maps bookmarks Add a bookmark for a location or route 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Add To Favorites . 4. Perform any of the following actions: • To rename the bookmark, in the Label field, type a new name. • To file t[...]

Add a bookmark folder for locations or routes 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Find Location . 4. Click Favorites . 5. Press the Menu key. 6. Click Add Subfolder . File a bookmark for a location or route 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Find Lo[...]

View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information at the top of maps. 1. On a map, press the Menu key. 2. Click Options . 3. Change the Hide Title Bar field to No . 4. Press the Menu key. 5. Click Save . To hide the sta[...]

View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the file name in the lower- left corner of the screen. 1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category. 4. Highlight a geotagged picture. 5. Press the Menu key. 6. [...]

Feature availability, 0 User Guide Maps 293[...]

Applications About multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for example, you might want to switch to the calendar application to view your appointments or switch to the contacts application to look up a contact. While you are playing a song, you might wa[...]

Close an application so that it is not running To optimize the performance of your BlackBerry® device, try to close applications when you are finished with them. In an application, perform one of the following actions: • Press the Menu key. Click Close . • Press the Escape key. If necessary, continue to press the Escape key until the Home scre[...]

About social networking applications You can use social networking applications on your BlackBerry® device to stay connected with your social networking contacts. Depending on the social networking application, you might be able to send messages, share pictures, change your status, and more. You can download social networking applications for your[...]

Delete a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server , you might not be able to delete some third-party applications. For more information, contact your administrator. 1. On the Home screen or in a folder, highlight a third-party application. 2. Press the Menu key. 3. Click D[...]

Troubleshooting: Applications I cannot add, update, or return to the previous version of an application Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add or update the application. User Guide Applications 298[...]

BlackBerry Device Software About updating the BlackBerry Device Software You might want to update your BlackBerry® Device Software for one of the following reasons: • to access new applications and features • to resolve a technical issue • your wireless service provider requires that you update the BlackBerry Device Software. The duration of[...]

Return to the previous version of the BlackBerry Device Software Depending on the options set by your wireless service provider or administrator, you might not be able to perform this task. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Click Wireless Update . 4. Click Previous update succeeded . 5. Cli[...]

The first time that you visit the update web site, you download the BlackBerry® Application Loader to your computer, allowing you to update your software without connecting to the wireless network and without contributing to data usage in your wireless service plan. The duration of the update process can range from 15 minutes to 2 hours, depending[...]

My device does not have enough available memory to update the BlackBerry Device Software Try performing the following actions: • Delete media files, display languages, or third-party applications that you do not use. • Transfer media files that you have stored in the BlackBerry® device memory to a media card. User Guide BlackBerry Device Softw[...]

BlackBerry Device Software About updating the BlackBerry Device Software You might want to update your BlackBerry® Device Software for one of the following reasons: • to access new applications and features • to resolve a technical issue • your wireless service provider requires that you update the BlackBerry Device Software. The duration of[...]

Return to the previous version of the BlackBerry Device Software Depending on the options set by your wireless service provider or administrator, you might not be able to perform this task. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Click Wireless Update . 4. Click Previous update succeeded . 5. Cli[...]

The first time that you visit the update web site, you download the BlackBerry® Application Loader to your computer, allowing you to update your software without connecting to the wireless network and without contributing to data usage in your wireless service plan. The duration of the update process can range from 15 minutes to 2 hours, depending[...]

My device does not have enough available memory to update the BlackBerry Device Software Try performing the following actions: • Delete media files, display languages, or third-party applications that you do not use. • Transfer media files that you have stored in the BlackBerry® device memory to a media card. User Guide BlackBerry Device Softw[...]

Wireless network coverage Turn on the connection to the wireless network If the OFF indicator appears at the top of your Home screen, you might want to turn on the connection to the wireless network. You should keep the connection turned off in certain places, such as on an airplane or in a hospital. 1. On the Home screen, click the Manage Connecti[...]

Wireless networks that your device connects to For more information about the wireless networks that your BlackBerry® device connects to, see the Safety and Product Information booklet for your device. BlackBerry device Networks BlackBerry® Curve™ 8980 smartphone • GSM® (including GPRS, EDGE) • WLAN Turn on LED notification for wireless co[...]

If your device normally connects to a CDMA network and your device supports international roaming, you might need to get a SIM card that is set up for international roaming from your wireless service provider. Your phone number stays the same when you travel internationally. For more information about roaming and roaming fees, contact your wireless[...]

Preferred wireless network list About the preferred wireless network list Your wireless service provider might have agreements with other wireless service providers that permit you to use their services when you are traveling. You can use the preferred wireless network list to control the order in which your BlackBerry® device uses these other wir[...]

4. Click My Preferred Network List . 5. Highlight a wireless network. 6. Press the Menu key. 7. Click Delete . 8. Press the Menu key. 9. Click Save . Change the order of preferred wireless networks To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network. Depending on your wireless service plan, this feature mig[...]

Turn off the connection to the wireless network, 307 Switch wireless networks manually, 309 I cannot synchronize a certificate Verify that the certificate synchronization tool of the BlackBerry® Desktop Manager is installed on your computer. If the certificate synchronization tool is not installed on your computer, re-install the BlackBerry® Desk[...]

Wireless network coverage Turn on the connection to the wireless network If the OFF indicator appears at the top of your Home screen, you might want to turn on the connection to the wireless network. You should keep the connection turned off in certain places, such as on an airplane or in a hospital. 1. On the Home screen, click the Manage Connecti[...]

Wireless networks that your device connects to For more information about the wireless networks that your BlackBerry® device connects to, see the Safety and Product Information booklet for your device. BlackBerry device Networks BlackBerry® Curve™ 8980 smartphone • GSM® (including GPRS, EDGE) • Wi-Fi® LED notification for network connecti[...]

White: Bluetooth technology is turned on, but your device is not connected to another Bluetooth enabled device. Red: Bluetooth technology is turned off. Turn on LED notification for wireless coverage 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set the LED Coverage Indicator field to On . 4. Press the [...]

Switch wireless networks manually To perform this task, your wireless service plan must include this service and your BlackBerry® device must be connected to a GSM® or UMTS® network. Your device is designed to switch to an appropriate wireless network automatically when you travel. 1. On the Home screen, click the Manage Connections icon. 2. Cli[...]

Your device tries to connect to a wireless network based on the order in which the wireless networks appear in your preferred wireless network list. When you travel, your device scans for the wireless networks on this list first. If no wireless network on the list is available, your device is designed to connect to another available wireless networ[...]

Depending on your wireless service plan, this feature might not be supported. Your BlackBerry device connects to networks based on the order that they appear in the preferred network list. 1. On the Home screen, click the Manage Connections icon. 2. Click Mobile Network Options . 3. Press the Menu key. 4. Click My Preferred Network List . 5. Highli[...]

Wi-Fi technology Depending on your BlackBerry® device model, the Wi-Fi® feature might not be supported. About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and your wireless service plan supports it, you can connect to a Wi-Fi network so that your BlackBerry® device uses the Wi-Fi network instead of the mobile network to se[...]

5. When you are prompted to save a profile for the Wi-Fi network, click Next so that your BlackBerry device connects to the Wi-Fi network automatically next time. 6. On the Wi-Fi Setup Complete screen, do any of the following: • To change the order of your Wi-Fi profiles, click Prioritize Wi-Fi Profiles . • To complete the Wi-Fi connection setu[...]

8. Click Next . 9. On the Wi-Fi Setup Complete screen, perform any of the following actions: • To change the order of your Wi-Fi profiles, click Prioritize Wi-Fi Profiles . • To complete the Wi-Fi connection setup, click Finish . To change your Wi-Fi network options later, on the Home screen, click the Manage Connections icon. Click Wi-Fi Optio[...]

Prevent your device from connecting to a Wi-Fi network 1. On the Home screen, click the Manage Connections icon. 2. Click Wi-Fi Options . 3. Highlight a Wi-Fi® profile. 4. Press the Menu key. 5. Click Disable . To allow your BlackBerry® device to connect to the Wi-Fi network again, highlight the Wi-Fi® profile and press the Menu key. Click Enabl[...]

Type a name for the Wi-Fi® profile. SSID: Type the Wi-Fi network name. Band type: Set the Wi-Fi network type. If you do not know the network type, do not change this field. Connection Mode (Automatic): Set whether your BlackBerry® device automatically connects to the Wi-Fi network when it is available. Connection Mode (Manual): Set whether you wa[...]

Inner link security: If necessary, set the security protocol that the Wi-Fi network supports for its inner authentication method. Use hard token: Set whether you use a hardware token to connect to the Wi-Fi network. Token serial number: If you use a software token to connect to the Wi-Fi network, set the token serial number. Server subject for cert[...]

Set your device to connect to a specific Wi-Fi network By default, your BlackBerry® device regularly scans for Wi-Fi® networks and automatically connects to the network that has the highest priority in the Saved Wi-Fi Profiles list. You can choose to scan for and connect to only one of your saved Wi-Fi networks. 1. On the Home screen, click the M[...]

About using UMA with a Wi-Fi network If your wireless service provider supports UMA (also known as GAN) and you subscribe to this service, you might be able to make calls, visit web pages, and send and receive email messages, PIN messages, and text messages with a Wi-Fi® network. Your BlackBerry® device automatically switches between using your m[...]

Power, battery, and memory Turn off your device Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task. • If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, press and hold the Power key or Power/ Lock key on the top left of your dev[...]

• Charge your device regularly. • Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and the device. • Set backlighting to remain on for a shorter period of time and lower its brightness. • Turn off the connection to a wireless network when you are not in a wirele[...]

• Reduce the amount of time that your device stores email messages and calendar entries. • Stop forwarding email messages to your device when your device is connected to your computer. • Receive only the first section of long email messages. • Store media files on a media card. • Reduce the maximum amount of device memory available for me[...]

SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card. About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card p[...]

2. Highlight a phone number. 3. Press the Menu key. 4. Click Copy to SIM Phone Book . 5. Press the Menu key. 6. Click Save . Change a SIM card contact 1. In the contact list, press the Menu key. 2. Click SIM Phone Book . 3. Highlight a contact. 4. Press the Menu key. 5. Click Edit . 6. Change the contact information. 7. Press the Menu key. 8. Click[...]

About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code. Protect your SIM card with a PIN code To[...]

Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allowed password attempts, your device deletes all yo[...]

Lock your device To perform this task, you must have set a password for your BlackBerry® device. On the Home screen or in a folder, click the Password Lock icon. To unlock your device, type your device password. Press the Enter key. Lock your device when you insert it in the holster 1. On the Home screen or in a folder, click the Options icon. 2. [...]

• To delete all third-party applications that you have added, select the User Installed Applications check box. • To delete all files from your media card, select the Media Card check box. 5. Type blackberry . 6. Click Wipe . If you are preparing your device for resale and you have an email account that uses the BlackBerry® Internet Service, t[...]

3. Click Options . 4. Set the random password fields. 5. Press the Menu key. 6. Click Save . View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3. Press the Menu key. 4.[...]

Delete a password from the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3. Press the Menu key. 4. Click Delete . Change the password keeper password 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3. Click Cha[...]

Encryption About encrypting data in the device memory When encryption for the device memory is turned on, your BlackBerry® device uses a private key to encrypt data as it is stored on your device, including data that your device receives when it is locked. Your device decrypts data as you access it. You can set encryption to include or exclude you[...]

• To encrypt files using an encryption key and your device password, change the Mode field to Security Password & Device . 7. To also encrypt media files such as pictures, songs, and videos, set the Include Media Files field to Yes . 8. Press the Menu key. 9. Click Save . To stop encrypting data in the device memory, change the Device Memory [...]

Generate an encryption key To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that does not support this feature, you can generate an enc[...]

Change when your device deletes sensitive data from the temporary device memory 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Memory Cleaning . 5. Perform any of the following actions: • To prevent your BlackBerry® device from deleting sensitive data when y[...]

Certificates Certificate basics Download a certificate from an LDAP or DSML certificate server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificates . 5. Press the Menu key. 6. Click Fetch Certificates . 7. Specify the search criteria. 8. Press the Menu k[...]

6. If necessary, type the credentials that you use to connect to your organization's network. To hide the screen for the certificate authority profile while the request is being processed, press the Menu key. Click Hide . To return to this screen, on the Home screen, click the Certificate Authority Profile icon. Import a certificate or PGP key[...]

This field displays the date that the certificate issuer specified as the expiration date of the certificate. Certificate Type: This field displays the certificate format. Your device supports X.509 and WTLS certificate formats. Public Key Type: This field displays the standard to which the public key complies. Your device supports RSA®, DSA, Diff[...]

Send a certificate When you send a certificate, your BlackBerry® device sends the public key, but does not send the corresponding private key. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificates . 5. Highlight a certificate. 6. Press the Menu key. 7. C[...]

: The revocation status of the certificate chain is unknown, or a public key for a certificate in the certificate chain is weak. : The certificate is untrusted or revoked, or a certificate in the certificate chain is untrusted, revoked, expired, not valid, or cannot be verified. Status indicators for certificate authority profiles : A valid certifi[...]

7. Click Trust or Distrust . 8. If you are trusting a certificate, perform one of the following actions: • To trust the highlighted certificate, click Selected Certificate . • To trust the highlighted certificate and all the other certificates in the chain, click Entire Chain . Revoke a certificate If you revoke a certificate, the certificate i[...]

Certificate options Change the display name for a certificate 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificates . 5. Highlight a certificate. 6. Press the Menu key. 7. Click Change Label . 8. Type a display name for the certificate. 9. Click OK . Add [...]

10. Press the Menu key. 11. Click Save . When you add a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. Turn off the fetch status prompt that appears when you add a certificate to the key store 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advan[...]

• To view root certificates, press the Alt key and R . • To view all certificates, press the Alt key and A . PGP keys PGP key basics Download a PGP key from an LDAP certificate server If you use the PGP® Universal Server, you might not be able to download PGP keys from an LDAP certificate server. 1. On the Home screen or in a folder, click the[...]

Import a certificate or PGP key from the device memory 1. On the Home screen or in a folder, click the Media icon or the Files icon. 2. Navigate to a certificate or PGP® key. 3. Highlight the certificate or PGP key. 4. Press the Menu key. 5. Click Import Certificate or Import PGP Key . To view the certificate or PGP key, press the Menu key. Click [...]

This field displays the date that the PGP Universal Server specified as the expiration date of the PGP key. Email Address: This field displays the email address that is associated with the PGP key. Multiple Email Address fields might appear. Public Key Type: This field displays the standard to which the public key complies. Your device supports RSA[...]

5. Click Clear Universal Cache . The next time that you send a PGP protected message, your device downloads an updated PGP Universal Server policy and updated PGP public keys from the PGP Universal Server. PGP key status PGP key status indicators : The PGP® key has a corresponding private key that is stored on your BlackBerry® device. : The PGP k[...]

Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the PGP® Universal Server. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click PGP Keys . 5. H[...]

8. Type a display name for the PGP key. 9. Click OK . Turn off the display name prompt that appears when you add a PGP key to the key store 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click PGP keys . 5. Press the Menu key. 6. Click Fetch PGP Keys . 7. Press the M[...]

Troubleshooting: PGP keys I cannot download a PGP key from an LDAP certificate server Try performing the following actions: • Verify that your organization permits you to download PGP® keys from an LDAP certificate server. For more information, contact your administrator. • If you changed the connection type that your BlackBerry® device uses [...]

Connection options for LDAP and DSML certificate servers Friendly Name: Type a display name for the certificate server. Server Name: Type the network address of the certificate server. Base Query: Type the base query information for the certificate server using X.509 certificate syntax (for example, o=test.rim.net). Port: Type the port number for y[...]

3. Click Advanced Security Options . 4. Click Certificate Servers . 5. Highlight a certificate server. 6. Press the Menu key. 7. Click Delete . Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password. • personal certificate[...]

4. Click Key Stores . 5. Change the Synchronize Key Store Password to Device Password field to Yes . 6. Press the Menu key. 7. Click Save . Change when your device deletes the key store password 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Key Stores . 5. Cha[...]

Turn off automatic backup and restore of key store data By default, items in the key store on your BlackBerry® device are backed up or restored when you back up or restore your device data. If you do not want to back up your private key to or restore your private key from your computer for security reasons, you can turn off automatic backup and re[...]

Smart cards About using a smart card with your device Smart cards store certificates and private keys. You can use a smart card reader to import certificates from a smart card to the key store on your BlackBerry® device, but you cannot import private keys. As a result, private key operations such as signing and decryption use the smart card, and p[...]

9. Click OK . 10. Type your key store password. 11. Click OK . Lock your device when you remove your smart card from your smart card reader 1. On the Home screen or in a folder, click the Options icon. 2. Click Password . 3. If necessary, change the User Authenticator field to Smart card . 4. Change the Lock On Card Removal field to Enabled . 5. Pr[...]

Prerequisites: Using authentication certificates • Your BlackBerry® device must have the correct smart card driver and smart card reader driver installed. • You must have imported a certificate from your smart card that you can use for signing and verification. • You must turn on advanced authentication. • You must have set a device passwo[...]

If you have encryption for data in the BlackBerry device memory turned on and your smart card reader supports this feature, you might be able to use a certificate from the smart card to encrypt the encryption keys on your device. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Encryption . 4. Chang[...]

• change a general security option on your BlackBerry device • change a smart card option • use your BlackBerry device with RSA software • log in to a VPN • connect to a WLAN network Software tokens Change the PIN for a software token on your device 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . [...]

2. Click Security Options . 3. Click Advanced Security Options . 4. Click VPN . 5. Highlight a VPN profile. 6. Press the Menu key. 7. Click Edit . 8. In the User name field, type a new user name. 9. In the User password field, type a new password. 10. Press the Menu key. 11. Click Save . Change the software token for a VPN profile To perform this t[...]

About security self-tests Security self-tests are designed to verify that security software is implemented correctly on your BlackBerry® device. The tests should run automatically when your device restarts. Verify security software 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Information . 4. P[...]

About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. For example, a stock price application might need to connect to the Internet to retrieve the latest stock prices. You might have to set the APN that the [...]

Turn off a prompt for a third-party application connection 1. On the Home screen or in a folder, click the Options icon. 2. Click Applications . 3. Highlight a third-party application. 4. Press the Menu key. 5. Click Edit Permissions . 6. Click Prompt Exceptions . 7. Perform one of the following actions: • To allow the application to connect to a[...]

Security Timer Reset: Specify whether third-party applications can reset the duration that your device remains unlocked after you stop using it. Data permissions for third-party applications Email: Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on your BlackBerry® device. Organizer [...]

Troubleshooting security I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP or DSML certificate server, try switching to the default connection type. I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is [...]

Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allowed password attempts, your device deletes all yo[...]

Lock your device To perform this task, you must have set a password for your BlackBerry® device. On the Home screen or in a folder, click the Password Lock icon. To unlock your device, type your device password. Press the Enter key. Lock your device when you insert it in the holster 1. On the Home screen or in a folder, click the Options icon. 2. [...]

• To delete all third-party applications that you have added, select the User Installed Applications check box. • To delete all files from your media card, select the Media Card check box. 5. Type blackberry . 6. Click Wipe . If you are preparing your device for resale and you have an email account that uses the BlackBerry® Internet Service, t[...]

3. Click Options . 4. Set the random password fields. 5. Press the Menu key. 6. Click Save . View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3. Press the Menu key. 4.[...]

Delete a password from the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3. Press the Menu key. 4. Click Delete . Change the password keeper password 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3. Click Cha[...]

Encryption About encrypting data in the device memory When encryption for the device memory is turned on, your BlackBerry® device uses a private key to encrypt data as it is stored on your device, including data that your device receives when it is locked. Your device decrypts data as you access it. You can set encryption to include or exclude you[...]

• To encrypt files using an encryption key and your device password, change the Mode field to Security Password & Device . 7. To also encrypt media files such as pictures, songs, and videos, set the Include Media Files field to Yes . 8. Press the Menu key. 9. Click Save . To stop encrypting data in the device memory, change the Device Memory [...]

Generate an encryption key To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that does not support this feature, you can generate an enc[...]

Change when your device deletes sensitive data from the temporary device memory 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Memory Cleaning . 5. Perform any of the following actions: • To prevent your BlackBerry® device from deleting sensitive data when y[...]

Certificates Certificate basics Download a certificate from an LDAP or DSML certificate server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificates . 5. Press the Menu key. 6. Click Fetch Certificates . 7. Specify the search criteria. 8. Press the Menu k[...]

6. If necessary, type the credentials that you use to connect to your organization's network. To hide the screen for the certificate authority profile while the request is being processed, press the Menu key. Click Hide . To return to this screen, on the Home screen, click the Certificate Authority Profile icon. Import a certificate or PGP key[...]

This field displays the date that the certificate issuer specified as the expiration date of the certificate. Certificate Type: This field displays the certificate format. Your device supports X.509 and WTLS certificate formats. Public Key Type: This field displays the standard to which the public key complies. Your device supports RSA®, DSA, Diff[...]

Send a certificate When you send a certificate, your BlackBerry® device sends the public key, but does not send the corresponding private key. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificates . 5. Highlight a certificate. 6. Press the Menu key. 7. C[...]

: The revocation status of the certificate chain is unknown, or a public key for a certificate in the certificate chain is weak. : The certificate is untrusted or revoked, or a certificate in the certificate chain is untrusted, revoked, expired, not valid, or cannot be verified. Status indicators for certificate authority profiles : A valid certifi[...]

7. Click Trust or Distrust . 8. If you are trusting a certificate, perform one of the following actions: • To trust the highlighted certificate, click Selected Certificate . • To trust the highlighted certificate and all the other certificates in the chain, click Entire Chain . Revoke a certificate If you revoke a certificate, the certificate i[...]

Certificate options Change the display name for a certificate 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificates . 5. Highlight a certificate. 6. Press the Menu key. 7. Click Change Label . 8. Type a display name for the certificate. 9. Click OK . Add [...]

10. Press the Menu key. 11. Click Save . When you add a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. Turn off the fetch status prompt that appears when you add a certificate to the key store 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advan[...]

• To view root certificates, press the Alt key and R . • To view all certificates, press the Alt key and A . PGP keys PGP key basics Download a PGP key from an LDAP certificate server If you use the PGP® Universal Server, you might not be able to download PGP keys from an LDAP certificate server. 1. On the Home screen or in a folder, click the[...]

Import a certificate or PGP key from the device memory 1. On the Home screen or in a folder, click the Media icon or the Files icon. 2. Navigate to a certificate or PGP® key. 3. Highlight the certificate or PGP key. 4. Press the Menu key. 5. Click Import Certificate or Import PGP Key . To view the certificate or PGP key, press the Menu key. Click [...]

This field displays the date that the PGP Universal Server specified as the expiration date of the PGP key. Email Address: This field displays the email address that is associated with the PGP key. Multiple Email Address fields might appear. Public Key Type: This field displays the standard to which the public key complies. Your device supports RSA[...]

5. Click Clear Universal Cache . The next time that you send a PGP protected message, your device downloads an updated PGP Universal Server policy and updated PGP public keys from the PGP Universal Server. PGP key status PGP key status indicators : The PGP® key has a corresponding private key that is stored on your BlackBerry® device. : The PGP k[...]

Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the PGP® Universal Server. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click PGP Keys . 5. H[...]

8. Type a display name for the PGP key. 9. Click OK . Turn off the display name prompt that appears when you add a PGP key to the key store 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click PGP keys . 5. Press the Menu key. 6. Click Fetch PGP Keys . 7. Press the M[...]

Troubleshooting: PGP keys I cannot download a PGP key from an LDAP certificate server Try performing the following actions: • Verify that your organization permits you to download PGP® keys from an LDAP certificate server. For more information, contact your administrator. • If you changed the connection type that your BlackBerry® device uses [...]

Connection options for LDAP and DSML certificate servers Friendly Name: Type a display name for the certificate server. Server Name: Type the network address of the certificate server. Base Query: Type the base query information for the certificate server using X.509 certificate syntax (for example, o=test.rim.net). Port: Type the port number for y[...]

3. Click Advanced Security Options . 4. Click Certificate Servers . 5. Highlight a certificate server. 6. Press the Menu key. 7. Click Delete . Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password. • personal certificate[...]

4. Click Key Stores . 5. Change the Synchronize Key Store Password to Device Password field to Yes . 6. Press the Menu key. 7. Click Save . Change when your device deletes the key store password 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Key Stores . 5. Cha[...]

Turn off automatic backup and restore of key store data By default, items in the key store on your BlackBerry® device are backed up or restored when you back up or restore your device data. If you do not want to back up your private key to or restore your private key from your computer for security reasons, you can turn off automatic backup and re[...]

Smart cards About using a smart card with your device Smart cards store certificates and private keys. You can use a smart card reader to import certificates from a smart card to the key store on your BlackBerry® device, but you cannot import private keys. As a result, private key operations such as signing and decryption use the smart card, and p[...]

2. Click Password . 3. Perform one of the following actions: • To use a smart card and your device password to unlock your device, set the User Authenticator field to Smart Card . • To use your connected smart card reader (even if the smart card is not inserted) and your device password to unlock your device, set the User Authenticator field to[...]

Turn off smart password entry To perform this task, you must be using a smart card and a password to unlock your BlackBerry® device. You can turn off smart password entry to reduce the chance that someone might guess your device password or smart card password based on the smart password filter that your device applies to password fields. 1. On th[...]

Check the status of your authentication certificate automatically To perform this task, you must be using a smart card and a password to unlock your BlackBerry® device. 1. On the Home screen or in a folder, click the Options icon. 2. Click Password . 3. If necessary, change the User Authenticator field to Smart Card . 4. Change the Certificate Sta[...]

4. Change the LED Session Indicator field to Disabled . 5. Press the Menu key. 6. Click Save . To turn on notification for smart card connections, change the LED Session Indicator field to Enabled . Software tokens About software tokens You might need a software token to log in to a VPN. If you have a Wi-Fi® enabled BlackBerry® device, you might [...]

• If you have a Wi-Fi® enabled BlackBerry device, the Wi-Fi network that your device is connected to must support connections to a VPN. For more information, contact your administrator. • If you use a software token to log in to a VPN, the software token must be on your device and the software token information that appears in the VPN profile [...]

About security self-tests Security self-tests are designed to verify that security software is implemented correctly on your BlackBerry® device. The tests should run automatically when your device restarts. Verify security software 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Information . 4. P[...]

About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. For example, a stock price application might need to connect to the Internet to retrieve the latest stock prices. You might have to set the APN that the [...]

Turn off a prompt for a third-party application connection 1. On the Home screen or in a folder, click the Options icon. 2. Click Applications . 3. Highlight a third-party application. 4. Press the Menu key. 5. Click Edit Permissions . 6. Click Prompt Exceptions . 7. Perform one of the following actions: • To allow the application to connect to a[...]

Interaction permissions for third-party applications Cross Application Communication: Specify whether third-party applications can communicate and share data with other applications on your BlackBerry® device. Device Settings: Specify whether third-party applications can turn on or turn off your device or change device options, such as display opt[...]

Set whether third-party applications can access files that you store on your device. For example, you can set whether third-party applications can access files that you transfer to your device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth® technology. Security Data: Set whether third-party applications can access ce[...]

Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterpri[...]

Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report. Your wir[...]

Delete a diagnostic report 1. On the Home screen or in a folder, click the Options icon. 2. Click Mobile Network . 3. Press the Menu key. 4. Click Diagnostics Test . 5. Highlight a report. 6. Press the Menu key. 7. Click Delete or Delete All . Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit[...]

WLAN diagnostic reports Depending on your BlackBerry® device model, this feature might not be supported. About WLAN diagnostic reports WLAN diagnostic reports provide WLAN configuration and connection information for your BlackBerry® device. If you cannot connect to a WLAN network or access services such as email messaging, your wireless service [...]

4. Click WLAN Tools . 5. Click WLAN Diagnostics . 6. Press the Menu key. 7. Click Options . 8. Type the contact information. 9. Press the Menu key. 10. Click Save . User Guide Service books and diagnostic reports 415[...]

Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterpri[...]

Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report. Your wir[...]

Delete a diagnostic report 1. On the Home screen or in a folder, click the Options icon. 2. Click Mobile Network . 3. Press the Menu key. 4. Click Diagnostics Test . 5. Highlight a report. 6. Press the Menu key. 7. Click Delete or Delete All . Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit[...]

Wi-Fi diagnostic reports Depending on your BlackBerry® device model, this feature might not be supported. About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a Wi- Fi network or access services such as email messaging, your wireless [...]

4. Click Wi-Fi Tools . 5. Click Wi-Fi Diagnostics . 6. Press the Menu key. 7. Click Options . 8. Type the contact information. 9. Press the Menu key. 10. Click Save . User Guide Service books and diagnostic reports 420[...]

BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. If the ball hits the paddle, a brick, or the top of the game board 50 [...]

BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 10 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, slide your finger left or right on the trackpad. • To release the ball in catch mode, press[...]

3. Click Options . 4. Perform any of the following actions: • To set the paddle speed, set the Paddle movement speed field. • To accelerate the paddle as you slide your finger on the trackpad, select the acceleration check box. 5. Press the Menu key. 6. Click Save . Submit a score to the BrickBreaker high score web site 1. On the Home screen or[...]

Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole® game is to form words using the letters in the garden. If you form a word using letters that are directly above, below, or beside each other in the garden, you receive new letters which you can use to form new words. Otherwise, holes appear in the garden, ma[...]

Use vegetable bonus letters in a word to gain bonus points. To gain even more bonus points, use multiple vegetable bonus letters in a single word. Star bonus letters: Use star bonus letters in a word to gain bonus points. Time bonus letters: Use time bonus letters in a word to gain bonus time. Adjust the volume • To increase the volume, press the[...]

3. Click Resume Game . 4. Click a game. Submit a score to the Leaderboard on the Word Mole game web site At the end of a single-player game, you might be prompted to submit your score. If you do not submit your score when prompted, you can submit your score at a later time. 1. On the High scores screen, in the Username field, type a user name. 2. I[...]

1. On the Multiplayer Game Setup screen, click Options . 2. Perform any of the following actions: • To set the length for a game, set the Point Goal field. • To set the season for a game, set the Season field. • To set bonuses for a game, set the Bonuses field. 3. Click OK . Change your screen name 1. On the Multiplayer Game Setup screen, cli[...]

Some words that I submit are not recognized Some less common words might not be in the dictionary on your BlackBerry® device. Try submitting more commonly used words. User Guide Word Mole game 428[...]

Accessibility options About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options, visit www.blackberry.com/accessibility . Change the display font 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. [...]

Set the number of icons that appear on the Home screen 1. On the Home screen, click the Options icon. 2. Click Advanced Options . 3. Click Accessibility . 4. Change the Grid Layout field. 5. Press the Menu key. 6. Click Save . Turn on event sounds Event sounds alert you when you turn on or turn off your BlackBerry® device, when the battery power l[...]

TTY support Depending on your wireless service provider, this feature might not be supported. About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received[...]

AutoText Change an AutoText entry 1. On the Home screen or in a folder, click the Options icon. 2. Click AutoText . 3. Click an AutoText entry. 4. Change the AutoText entry. 5. Press the Menu key. 6. Click Save . Predictive input method Type text using the predictive input method When you are typing text, perform any of the following actions: • T[...]

Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with BlackBerry® Built-In™ software, or a device tha[...]

DSML Directory Service Markup Language DSML certificate server A BlackBerry® device uses a DSML certificate server to search for and download certificates. EAP-FAST Extensible Authentication Protocol Flexible Authentication via Secure Tunneling EAP-SIM Extensible Authentication Protocol Subscriber Identity Module EAP-TLS Extensible Authentication [...]

A BlackBerry® device uses an LDAP certificate server to search for and download certificates and PGP® keys. LED light-emitting diode mass storage mode Mass storage mode enables users to transfer files between a media card and their computer when they connect their BlackBerry device to their computer. MCC mobile country code MMS Multimedia Messagi[...]

A public key is a key that people other than the certificate subject can use. BlackBerry® devices use public keys to encrypt email messages or PIN messages that users send to certificate subjects and to verify the signature on email messages or PIN messages that users receive from certificate subjects. root certificate A root certificate is a self[...]

TTY teletype VPN virtual private network WAN wide area network WAP Wireless Application Protocol WEP Wired Equivalent Privacy WML Wireless Markup Language WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security User Guide Glossary 437[...]

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