Blackberry Z10 manual

BlackBerry Z10 Smartphone Version: 10.1 User Guide[...]

Published: 2013-09-26 SWD-20130926111353716[...]

Contents Welcome....................................................................................................................................................... 8 BlackBerry 10: new apps and features........................................................................................................... 9 Getting started...................[...]

Transfer data to a new device using a computer and BlackBerry Link............................................................ 27 Transfer data from a BlackBerry 7 device using a media card....................................................................... 28 Transfer data to a new device using BlackBerry Protect................................[...]

Type faster with automated assistance settings............................................................................................ 41 Cut, copy, and paste text.............................................................................................................................. 42 Selecting word suggestions that appear while you type[...]

Send a message from the BlackBerry Hub.................................................................................................... 56 Reply to or forward an email......................................................................................................................... 56 Attach a file to an email or text message..............[...]

Download and buy apps, games, music, and videos...................................................................................... 70 Change your payment options...................................................................................................................... 70 Rate and review an app or a game that you downloaded............[...]

Welcome The BlackBerry Z10 smartphone is built to keep you moving, and so is this User Guide. Here, you can find tips on understanding the basics quickly and get introduced to some of the unique features of BlackBerry 10 OS. There is a lot more to learn about BlackBerry 10 OS, so you can access the full, updated User Guide by tapping Help on the ho[...]

BlackBerry 10: new apps and features Introducing the reinvented BlackBerry – an intelligent and intuitive experience that constantly adapts to your needs. Designed around three main views – your messages, your running apps, and all apps – BlackBerry 10 OS allows you to effortlessly flow between tasks and applications with quick and simple ges[...]

BlackBerry Story Maker BlackBerry Story Maker allows you to combine your pictures, videos, and music into a stunning HD movie that you can view later and quickly share with others. You can select a song for background music, add intro titles and end credits, and apply themes. BlackBerry Remember A combination of memos and tasks, BlackBerry Remember[...]

Picture editing You can edit pictures directly on your device. Crop and rotate the picture, reduce red-eye, or apply a variety of enhancements and artistic styles. Video editing You can edit videos directly on your device. Change the length of the video, rotate the image, and make enhancements such as brightness and color. Search You can search you[...]

BlackBerry Balance Take your device to the office for access to work email, apps, and data without compromising the personal use of your device. Your personal apps and information are kept separate and private from work data and apps. Easily switch between your work space and personal space with a simple gesture. User Guide BlackBerry 10: new apps [...]

Getting started Inserting the SIM card, battery, and media card Remove the battery door Tip: The battery door is flexible and may bend when you remove it. To remove the battery door, pull up the bottom of the battery door. Insert or remove the SIM card Do one of the following: • To insert the SIM card, slide it into place as shown. • To remove [...]

Insert or remove the battery and a media card Before you start using your BlackBerry device, it is recommended that you charge the battery. The battery in the box that your device came in isn't fully charged. A media card is optional. If a media card is included, it might already be inserted. Do one of the following: • To insert the battery,[...]

• To remove the battery, from the end opposite to the battery contacts, lift and pull the battery out. Set up your device The first time your BlackBerry device starts, the Setup app opens. The Setup app needs a network connection, so make sure your device is connected to a mobile network or is within range of a Wi-Fi network. After the initial se[...]

• Add your email, BBM, instant messaging, and social networking accounts • Set up your payment options for purchases you make from the BlackBerry World storefront • Transfer data from a device running BlackBerry 7 or 7.1 • Customize and personalize your device settings • Watch tutorials or open the Help app to learn more about BlackBerry [...]

Icon Description View webpages more easily using the reader mode, and share webpages quickly with your contacts. Calendar View all your events in one place, including events you added from your email accounts and social networking accounts. You can filter events according to your account. BBM Chat in real time by using text or video, and share file[...]

Icon Description Follow the stories, ideas, and opinions that interest you by sending and receiving short messages known as tweets. LinkedIn Build and connect with your professional network and get access to ideas and opportunities for your career. Maps Search for places, get turn-by-turn directions, and save favorite places. Games Find games to do[...]

Icon Description Adobe Reader View PDF files on your device and share them with others over email, BBM, and more. Phone Place conference calls, check voice mail, or move a call to BBM Video. Camera Includes front and rear cameras, and a Time Shift mode to help you capture the perfect picture. Setup Set up your accounts, personalize your device, and[...]

Icon Description Phone call Notification messages from apps and services such as BlackBerry World Scroll and move between items Slide your finger to scroll through a list, pan a webpage, or move between pictures. You can also slide your finger to view the home screen. For example, if you're looking at the BlackBerry Hub, you can slide your fin[...]

Select items Do any of the following: • To select an item, simply tap it. If the item can be opened it will open, if not it will be highlighted. • To highlight an item without opening it, touch and hold the item. • To highlight multiple items, such as pictures or songs that you want to share, touch and hold one item. Tap and tap additonal ite[...]

Zoom in to or zoom out from the screen If you want a closer view of a detail in an image, or if you're having trouble reading words that are too small, you can magnify the screen by zooming in. To see more of the screen, zoom out. Slide your fingers apart to zoom in, or slide your fingers together to zoom out. Move items from one place to anot[...]

Minimize apps and show your Active Frames When you minimize an app it appears as an Active Frame on the home screen. This is great for multitasking as you don't need to do things like save and close documents before you use the browser, or restart your browser session after you check your email. Swipe up from the bottom of the screen. Tip : Wh[...]

• To find the settings and help, swipe down from the top of the screen. In an app, you can see the settings for that particular app. If you are not in an app, you can see the device settings. About BlackBerry ID A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID, you can use [...]

Using the BlackBerry Voice Control app The Voice Control app can make multitasking easier by allowing you to perform a variety of actions and tasks with your voice. Instead of navigating to a specific app, you can simply open the Voice Control app and speak your commands. You can use the Voice Control app to do the following: • Make a call. • S[...]

Device Switch Before you switch devices For information about how to switch to a BlackBerry device from an older BlackBerry device or a third-party device, visit www.blackberry.com/deviceswitch . Learn what transfer options are available to you The types of data transferred depends on the transfer method you use and the type of smartphone you'[...]

• If you have a device running BlackBerry Device Software 5.0 or later, you might have created a BlackBerry ID that you used to log in to your device and the BlackBerry World storefront. If you log in to your BlackBerry 10 device with your BlackBerry ID, you might be able to reinstall apps that you downloaded previously from BlackBerry App World [...]

2. Open BlackBerry Link. 3. Connect your current BlackBerry device to your computer using a USB cable. 4. Complete the instructions on the screen. 5. When prompted, connect your new BlackBerry 10 device using a USB cable. 6. Complete the instructions on the screen. Note: Email accounts and unsupported applications aren't transferred to your ne[...]

Transfer data to a new device using BlackBerry Protect To use this feature, the BlackBerry Protect app must be installed on your previous BlackBerry device. Your previous device must be running BlackBerry 7.1 or earlier. You can use BlackBerry Protect to move supported data from your previous device to your new BlackBerry 10 device. 1. On your prev[...]

Restoring your BBM contacts and groups The first time that you open BBM, you are prompted for your BlackBerry ID. If you have used BBM before, consider the following: • If you are switching BlackBerry devices, you can use the Device Switch feature in BlackBerry Link on your computer or on a device running BlackBerry 7 or later to transfer your de[...]

Tips after switching devices After you have finished switching BlackBerry devices, consider doing the following: • If you have a media card, move it from your old device to your new device. • To receive all of your messages and updates, add email and social networking accounts to your new device. • Wipe your old device to delete all of your d[...]

you follow the steps to reset your password on your device, the password reset email will be delivered to your device. Complete the instructions in the email to reset your BlackBerry ID password. Some of the data from my previous device isn't on my new device The type of device you transferred data from and the version of device software on yo[...]

What makes my BlackBerry 10 device different from other BlackBerry devices? How do I get to the menu? There is no Menu key on BlackBerry 10 devices. You can open menus by tapping the icons at the bottom of the screen, and by touching and holding items on the screen. How do I get back to the home screen? • In many apps, you can tap Back to return [...]

How do I change my settings and options? • You can change the settings in an app by swiping down from the top of the screen and tapping . • In many apps, you can also tap to see other options. • To change your BlackBerry device settings and connect to mobile and Wi-Fi networks, on the home screen, swipe down from the top of the screen and tap[...]

Where are my ring tones and notification profiles? • BlackBerry 10 OS includes the following built-in notification modes: Normal, Phone Calls Only, Vibrate Only, Silent, and All Alerts Off. • You can quickly turn on Silent mode by swiping down from the top of the home screen and tapping . • You can set custom ring tones for contacts in the Co[...]

To get to the BlackBerry Hub, on the home screen, slide your finger right. You can also peek at the BlackBerry Hub or open it from anywhere on your device using a simple gesture: Where are my apps? Some of the apps that you used on your old BlackBerry device might not be available on your BlackBerry 10 device. In the BlackBerry World storefront, yo[...]

Where do I find my files? You can find your files in the File Manager app. If you added a work account to your BlackBerry device and your administrator turned on BlackBerry Balance technology, your device data, apps, and network access are divided into a work space and a personal space. The separate spaces help you to avoid accidentally copying wor[...]

What is BlackBerry Link? BlackBerry Link is the latest version of BlackBerry Desktop Software and can be used with your BlackBerry 10 device. You can use BlackBerry Desktop Software with devices that are running BlackBerry 7.1 and earlier. BlackBerry Link is software that you can install on your computer to link data, media files, and applications [...]

Get your message out with the BlackBerry Keyboard The BlackBerry Keyboard learns your style of writing and adapts to how you type. It understands what you want to say and suggests words to help you type faster, more accurately, and with the least amount of effort. Respond to emails, stay connected with BBM, or work on an important document on the g[...]

Tip: To hide the keyboard, tap the screen outside a text entry field. If you want to hide the keyboard and there's nowhere to tap on the screen, swipe two fingers down from the top of the keyboard. Delete a word Swipe one finger back across the keyboard. Note : If you type in a right-to-left language, swipe from left to right. User Guide Get y[...]

Type an accented character 1. On the BlackBerry Keyboard, touch and hold the letter that you want to add the accent to. 2. When accented characters appear above the letter, slide your finger onto the accented character that you want to type. 3. Lift your finger. Tip: To type an uppercase accented character, tap first. Or, when your finger is on the[...]

2. Tap Settings > Language and Input > Prediction and Correction . 3. Tap the settings that you want to change. Cut, copy, and paste text 1. To highlight text, touch and hold the text. To change your selection, move the cursor indicators. 2. Do one of the following: • To copy the text, touch and hold the highlighted text. Tap . • To cut t[...]

Get there faster with keyboard shortcuts User Guide Get there faster with keyboard shortcuts 43[...]

Connections Check which wireless networks your device connects to Your BlackBerry device won't necessarily connect to every type of network that's listed on your device. Your device is capable of connecting to all the networks listed, but actually connecting to each type of network also depends on your wireless service plan. For more info[...]

Your device is connected to the network type shown but the network functionality is limited. You're likely able to make a phone call, but not able to access the Internet or view email messages. You have no mobile network coverage. Your device is roaming. Extra charges might apply. You are connected to the BlackBerry Infrastructure. The number [...]

Tips: Choosing a connection Your BlackBerry device is capable of a wide range of connections, to increase what you can do with your device and how it interacts with other devices. Take a look at the list of connections to learn about the different types of connections, some tips for when to use each connection, and maybe learn a few things you didn[...]

connection, so it's useful for on-the-go actions such as transferring contact cards with people you meet, or grabbing information from a poster that contains an NFC tag. Depending on your wireless service provider and the applications you have installed on your BlackBerry device, NFC can also be used to turn your device into a digital wallet t[...]

Connect to a Wi-Fi network When you connect to a Wi-Fi network, your BlackBerry device saves the network information. The next time you're within range of the saved Wi-Fi network, if Wi-Fi is turned on, your device connects automatically. 1. On the home screen, swipe down from the top of the screen. 2. Tap Wi-Fi . 3. If the Wi-Fi switch is Off[...]

• Check that you're in a Wi-Fi coverage area. If you're connecting to a home network, see if other wireless devices are able to connect. If other devices can't connect you might need to reset your router. If you're connecting to a work Wi-Fi network or a hotspot, talk to your administrator or an employee at the hotspot. • Yo[...]

When Bluetooth technology is on, turns blue and appears in the upper-left corner of the screen. To turn off Bluetooth technology, tap again. Pair and connect with a Bluetooth enabled device Before you can connect your BlackBerry device with another Bluetooth enabled device, you must pair them. 1. On the home screen, swipe down from the top of the s[...]

• Pay for your morning coffee without taking out your wallet. • Grab a coupon from a poster you see on the street. • Gain access to your building when you get to work. • Send a webpage you're viewing to a friend. • Add a friend to your BBM contacts. • Copy smart tag information to an NFC tag. These are just a few of the things you [...]

Stay connected with BlackBerry Hub Notice the blinking red light? Now it’s even easier to stay close to what’s important to you. Simply peek into BlackBerry Hub from any app with a swipe to effortlessly flow in and out of your messages and conversations. As you are writing an email to your mother with the details of your flight, you notice the [...]

Set up an account on your device You can add email accounts, social networking accounts (such as Facebook, Twitter, or LinkedIn), or even an Evernote account to your device. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Accounts . 3. If you already added an account to your device, tap to add another account. I c[...]

BlackBerry Hub icons Icon Description Unread email Read email Meeting or event invitation New Facebook notification Email with attachment Draft message Email messages grouped by subject in a conversation thread Unread text message (SMS) Read text message Text message with attachment (MMS) Draft text message New system notification Message hasn&apos[...]

Icon Description Read text message Text message with attachment (MMS) Draft text message Peek at your messages in the BlackBerry Hub from anywhere Whether you're on your home screen or using an application, you can peek at or open the BlackBerry Hub from anywhere on the device. 1. From the bottom of the screen, slide your finger up just a litt[...]

1. In the BlackBerry Hub, tap . 2. Tap the type of messages that you want to see. To see all of your messages again, tap > Hub . Search for a message 1. In the BlackBerry Hub, tap . 2. Type a search term. To filter your search results by sender, date, subject, and more, tap . Send a message from the BlackBerry Hub From the BlackBerry Hub, you ca[...]

• To reply to all recipients of the email, tap . • To forward the email, tap . Attach a file to an email or text message If your wireless service plan supports MMS messages, you can add an attachment to a text message. 1. While composing an email or text message, tap . You might need to hide the keyboard to see the icon. 2. Browse to the file. [...]

Peek at your messages and notifications while you're composing or viewing a message In a message, slowly slide your finger from the left edge of the message to the right. Continue sliding to bring your list of messages and notifications into view. Check your upcoming events from the BlackBerry Hub You can always check your agenda in the Calend[...]

Create a meeting from an email When you create a meeting or event from an email, your BlackBerry device populates the invitation with the subject line from the email, and the recipients of the email become the invitees. 1. In an email, tap > . 2. Enter any additional information for the meeting. 3. Tap Save . Add a contact from the BlackBerry Hu[...]

See the world through BBM Share and be seen with BBM Video. Switch from a BBM chat to a BBM Video conversation, to catch up face-to-face and share what’s on your screen. Your mother wants to see what you plan to wear to her important piano recital, so you start a BBM Video conversation to show her your new shirt. She can't believe the price [...]

Message has been read Message hasn't been sent yet Tip: Verify that your device is connected to the Internet. Message couldn't be sent Tip: Touch and hold the message, and tap . or Contact is available for a video or voice chat You or the contact is busy Contact is listening to music BBM Groups You like this picture Comments have been add[...]

Unlike text messaging, where you might pay for each text message regardless of how brief the message might be, BBM uses your data plan so that you can can express yourself in as many, or as few, messages as you want. 1. Tap . 2. Tap a contact. 3. Type your message or select an emoticon. 4. Press the Send key. Tip: Have something that you want to sh[...]

• To attach a file, tap . • To ping the contact, tap > . Tip: When you receive a picture in BBM, it is a scaled-down version. You can touch and hold the image and tap to request a better quality image that you can print. Invite others to a chat 1. In your chat, tap . You might need to hide the keyboard to see the icon. 2. Select some contact[...]

Switch cameras or share your screen By default, your front-facing camera is used during BBM Video chats. In a BBM Video chat, do any of the following: • To switch to your rear-facing camera, tap . • To share your screen, tap . User Guide See the world through BBM 64[...]

Time travel with your camera Having trouble getting the perfect shot? Time Shift mode captures a few milliseconds before and after your photo, so that you can pinpoint and adjust exact moments of your picture to create the perfect shot. Simply scroll back and forth on the dial to open one friend’s eyes and catch your other friend smiling, then co[...]

Take a picture Tip: To make sure that your picture looks the best when being displayed on devices other than your BlackBerry device, such as a computer screen, make sure that you hold the camera in landscape view before you take the picture. 1. Make sure that is selected. 2. To change what the camera focuses on, drag the focus box anywhere on the s[...]

Access the Camera app from the Lock screen On the Lock screen, touch and hold . Using Time Shift mode Time Shift mode lets you take a bunch of photos at once so that you can pick the best one of the set. Did someone blink in every shot, or cough just as you took the picture? You can fix that by swapping in different expressions for any person until[...]

6. Tap anywhere on the screen. 7. Tap . User Guide Time travel with your camera 68[...]

Enhance your experience with BlackBerry World Discovering great apps is easier than ever with app recommendations. Choose an app that matters, then choose how to share it – whether it’s sharing to social sites with a couple of gestures from within the app or to a friend’s NFC enabled BlackBerry smartphone with a tap, sharing is quick and simp[...]

• To search the entire BlackBerry World, on the BlackBerry World home screen, tap . • To search in a specific section (apps, games, music, or videos), tap . Tap Apps , Games , Music , or Video . Tap . • To search using a recent search term, tap . Tap a recent search term. Download and buy apps, games, music, and videos Apps, games, and music [...]

2. Tap My Apps & Games . 3. Touch and hold an app or a game. 4. Tap . 5. Type your review. To add a star rating, slide your finger to the left or right across the star icons. Download an update to an app or a game 1. On the BlackBerry World home screen, tap > My World > My Apps & Games . 2. At the top of the screen, if necessary, tap [...]

Delete an app from your home screen 1. On the home screen of your BlackBerry device, touch and hold an app icon until the icons begin to blink. 2. On an app icon, tap . Tip: Some app icons on your home screen are part of the core BlackBerry experience. These apps can't be deleted, and the delete icon will not appear on these app icons. Reinsta[...]

Keep current with Calendar Spend less time managing schedules and tasks with a smartphone that anticipates what you need and handles the details for you. The Calendar even suggests attendees and show you their recent messages and social updates. You have some time to catch up on work at the airport while you are waiting for your return flight.You r[...]

Tip: To see a 6-month view of the calendar, in the month view, at the top of the screen, touch the month and drag your finger down. Find email and files associated with an event Your BlackBerry device searches your data to find email and files that might be relevant to your event. For example, if you're meeting with people to review a document[...]

While you're creating or changing an event, in the Participants section, tap the Invite field. • If the person you're adding is in your contact list, start typing a name. Tap the name from the list. • If the person you're adding is a part of your organization, and you added your work account to your device, type the name. Tap Loo[...]

Remember Collecting and organizing tasks, notes, and more with the Remember app BlackBerry Remember is a productivity app for collecting, managing, and categorizing the information that you want to remember. With the Remember app, you can sort your information as entries in folders, categorize the entries with tags, record voice notes that are rela[...]

Add tags to an entry Tags help you to categorize your entries. For example, you can add the tag "recipe" to any entries containing recipes, and then filter your entries by that tag. 1. In the Remember app, tap an entry. 2. Tap > . Record a voice note You can use BlackBerry Remember to record voice notes. 1. In a folder or on the Rememb[...]

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CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WI[...]

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