Brother DCP-J4120DW manual

Basic User’s Guide D CP-J4120 DW Ver sion 0 UK[...]

If you mu st co nta ct Cu stom er S e rv ice Ple as e comp let e thi s info rma tio n for fu ture re fer en ce: Mo de l Num b er : DC P-J 41 20 DW Seri al N umb er : 1 Dat e of P ur c ha se : Pl ac e o f P ur c h as e : 1 The se rial n umb er is on th e ba ck of th e unit. Re tain this Us er's Gu ide wit h your sa les re ceip t a s a perm a ne[...]

i Yo u can use the follow ing features! M obile C onne ct We b Conn ec t / Brothe r Apps Add Sho rtcuts Use Brothe r iPr int& Scan t o print and scan imag es and files from mobile dev ices. (See Mobile P rint/Sc an Guide for Brot her iPrint &Scan at sol utions .brother. com/manual s .) Scan and uploa d i mages and f iles to popular web serv[...]

ii User' s Guide s and w here to find the m 1 Vi si t s ol ut i on s. br ot h er. co m/m anua ls . Which Gu id e? What's in it? Where is it ? Pr oduc t Saf e ty G u ide Read th is Gui de first. Pl ease re ad the Sa fety Instruc tions befor e you s et up your machine. S ee this G uide for trademar ks and le gal limitations . Printed / In t[...]

iii T he Online User’s G uide helps you get the mos t o ut of your mac hine.  Quick er navigati on! • S ea r c h b o x • Nav igation index in a separat e pane  Comprehe nsive! • Al l topics in one guid e  Sim pli fied lay out! • Provi des step- by-step inst ructions • Su m marises the feature at the top of the page 1 Search Bo [...]

iv If you hav e que stions or proble ms, plea se take a look at your model’s FAQs.  Provides severa l ways to search  Displays related ques tions for addi tional infor m atio n  Receives regula r updates based on custom er feedb ack * The F AQ home pa ge will vary dep ending on your model. Where can I fin d t hese FA Q s? Brot her S olut[...]

v Table of Conte n ts 1 Genera l informat ion ............ 1 How t o use t he documenta t ion ..... . . 1 Sym bo ls an d c onv ent ion s .... .. ... .. . 1 About Brot her Utilities (Windows ® ) .. ... .... ... .. .. ... .. ..... .. .. ... .. . 1 Control pane l ove r view ........ ......... . . 2 2.7"(67.5 mm) T ouchscreen LC D . .. .. ..... .[...]

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1 1 1 How to use the d ocumentation 1 Thank you for buying a Bro ther product ! Reading t he docum entati on will help you make t he most o f yo ur machine. Symb ols a nd conv e ntions 1 The followi ng s ymbol s and conventions ar e used thr oughout t he documentation . About Broth er Utilities (Window s ® ) 1 Bro ther Utili ties is an ap plicatio[...]

Chapter 1 2 Contro l panel ov ervie w 1 2 .7 "(67 .5 mm ) Touc hscr een L CD and T ouc hpan el 1 1 2. 7"(6 7.5 mm) Touc hs cr een LCD ( Liq uid Crystal D isplay) Acc ess the menus and options yo u want by pressing th em as they are di splayed on the Touc hscreen LC D. You can adjust the angle of the Touc hscreen LCD an d To uchpanel by li[...]

Gener al i nfo rmation 3 1 2 T ouch pan el:  Ba ck Pres s to go ba ck to th e previous men u level.  Hom e Pres s to ret urn to the H ome sc reen.  Ca ncel Pres s to canc el an oper ation wh en lit. 3 P o w e r O n / O f f Press to turn th e machi ne on. Press and hold down to tu rn the mac hine off. The T ouchsc reen LCD display s Shuttin[...]

Chapter 1 4 2.7 "(6 7.5 mm ) To uchs cr ee n LCD 1 There ar e t hree Home scree ns that you can access by p ressing d or c . From the Home s creens, you can ac cess Wi-Fi setup, S hortc ut s, I nk levels and Setup screens . Ho m e S creen 1 1 This s c reen dis plays the machine’ s status when the mac hine is idle. This s c reen pro vides acc[...]

Gener al i nfo rmation 5 1 2 Shortcu ts Create Shortcuts for frequen tly-used opera t ions , such as copying, scann ing and us ing Web C onnect. Three S hortcuts screens a r e avai lable with spac e for up to four Shortcu t s on each scr een. For more inf ormation, see Online Us er’s Guide. 3 Ink Displ ays the availab le ink vol um e. Press to ac[...]

Chapter 1 6 Set tings s creen 1 When you pr ess ( Settings ), the Touchs creen LCD displays the machine’s stat us. This s c reen pro vides access to all the machi ne’s settings. 1 Mainten ance Press to ac cess the Maintenance me nu . Check and impr ove the print qualit y, clean the print head and check t he av ailable ink volume. You can also u[...]

Gener al i nfo rmation 7 1 Ente ring Tex t 1 When you must enter text into the machin e, a keyboard a ppears on the Tou c hscreen . Press to cycle between lett ers , numbers an d specia l characters . NOTE • To chan ge betwe en lowercase o r upper c ase, pres s . • You can change the key board setting of the Touchsc reen. (See Onli ne User’s [...]

8 2 Before loading pape r 2 Load only one si z e of paper and o ne type of paper in the paper tra y at a time.  W hen lo ading a di fferent pape r s ize i n the tray, y o u must also c hange the paper size setting in t he machi ne. (See Se t Pa pe r Size and Type on page 13.)  I f the Check Pa per setting is On , the machine d isplays a mess [...]

Loading pa per 9 2 Whe n usi ng A 4, Le tt er o r Ex ec uti ve s ize pap er: 2 a P ull the pa per tray complet ely out of t he machine. b Op en the output paper tr ay cover (1). c Ge ntly press and slide the pape r guides (1) to f it the paper size . Make sur e the trian gular mark (2) on the paper gui de (1) li nes up with the mark for the paper s[...]

Chapter 2 10 g Check that the paper is flat in the tray and below the maxi mum paper mark (1 ). Overfill ing the paper t ray may cause paper jams. h Close the output paper tray c o ver. i Slowly push the paper tray complet ely into t he machine. j Pull out the paper su pport (1) until it locks into place, and then unfold the paper support flap (2).[...]

Loading pa per 11 2 Loading pape r in the manua l fee d slot 2 Use the manual feed sl ot to load spec ial print media, one sheet at a time. Pape r size and lo ading o rientat ion 2 The paper size det ermines the orient ation when loading paper in t he manual feed slot. See the detail s in this chap ter. For inform ation about other paper s izes, se[...]

Chapter 2 12 c Load only one sheet of paper in the manual feed sl ot with the printing surface face up . Po rt rai t o rie n tat io n 2 d Using both hands , gently adjus t the manual feed sl ot paper guides to fit the paper. e Using both hands , load one sheet of paper in the manual feed slot until the front edge tou c hes the paper feed rollers. L[...]

Loading pa per 13 2 NOTE • If the data will not fit on one sheet, the Touchs cr een w ill prom pt you to lo ad another s heet of paper. Place another sheet of paper in t he m anual f eed slot, and then pres s OK on the T ouc hscreen. • If you are usi ng paper t hat is longer than A4 or Letter size or envelopes th at are longer than t he tray l [...]

Chapter 2 14 C heck P ap er se tti ng 2 If the check paper set ting is set to On , the machi ne displays a message asking if you want to change t he pap er type and paper s ize sett ing. This message will appear each t ime you pull the tray out of the machine. The def aul t se tt i n g i s On . a Pres s ( Settings ). b Pres s All Settings . c Pres [...]

15 3 3 How to load doc um en ts 3 Us ing the scann er glass 3 Use the scanner gl ass to copy , or s c an sing le pages or pages of a boo k. Docu men t Size s Su ppor ted 3 Ho w to load docu ments 3 a Lift the doc um ent cover . b Place the document fa ce down in t he upper left cor ner of the scanne r glass, aligned wit h the arrow. 1 Documen t Cov[...]

16 4 How to print a document 4 The mac hine can recei v e and pri nt data f rom you r computer . Before you can print fr om a comput er, you must install th e printer driver . (See On line User’s Guide.) a Install the Brother pri nter driv er from t he CD-ROM or Brother Solutions Center. (See Q uick Setup Guide.) b From your applicat ion, sel ect[...]

17 5 5 How to c opy 5 a P lace the document f ace down on t he scanner glas s. (See Using the scanner glass on page 15.) b Press ( Copy ).  The Tou c hscreen displays : 1 No. of Copies Enter the numb er of copies:  Press - or + on the Touchsc reen.  Press the displayed nu mber of copi es on the To uchscr een, and then en ter the number of [...]

Chapter 5 18 Pa pe r Ty pe 5 When copy ing on a s pecial type of paper, set the mac hine f or the type of pape r you are usi ng t o get the best print qualit y. a Load your docum ent. b Pres s ( Copy ). c Enter t he nu mber of c opies you want. d Pres s Options . e Pres s a or b to display Paper Type . f Pres s Paper Type . g Pres s a or b to displ[...]

19 6 6 Be fore sc annin g 6 To use t he machine as a scanner, instal l a scanner dri ver. If the machine is on a network, co nfigure it wit h a TCP/IP address.  Instal l the s canner driv ers from t he CD-ROM . (See Quick Setup Guid e.)  Configu re the mach ine with a TCP/IP addre s s if network sca nning does not work. (See Onli ne User’s [...]

Chapter 6 20 1S e l e c t PD F (* .p df) from the File T y pe drop-down list. 2 Type a file name for t he document. 3 Click Fold er . Yo u ca n sa ve the fi l e to the def ault folde r , or sele ct your prefer red f o lder by clicki ng the ( Browse ) button. 4 Sele c t a scann ing resolu t ion from the Resol u tion drop - down list. 5 Sele c t t he[...]

21 7 7 PhotoCapture Ce nter o peration s (PHOTO mode ) 7 Even if your m achine is not c onnected to a computer, you can print p hot os directly f rom a USB flash drive. How to print ima ges 7 View Phot os 7 You can preview y our photos on the Touchscreen bef ore y ou pri nt them. If your photos ar e large files there m ay be a delay before each pho[...]

Chapter 7 22 m Pres s Start . n Wait until the message on the Touchscreen disappear s a f ter pr inti ng, and th en remove t he m emory c ard or USB flash driv e from the media slot . PhotoCapture Center print se ttings over vi ew 7 You can temporar ily c hange t he print settings for the next print. The mach ine returns to its default set t in gs [...]

23 A A How to c lea n and che ck t he m ach ine A Clea ning the scan ner gl ass A a Unpl ug the machine from the elec trical socket . b Lif t the document cover (1). Clean the scanner glas s ( 2) and the whit e plastic (3) with a soft lint-free c loth moist ened with a non-flammable glas s clean er. Ch ec kin g th e pr in t qu al ity A If faded or [...]

24 g The T ouchscreen d isplays a m essage asking about the print qualit y. Do one of the following:  If all line s are clea r and visi ble, press No to finish t he Print Qual ity check, and then go to ste p k .  If you can se e missing short lines as show n in the illustrat ion, pre ss Yes . h The T ouchscreen d isplays a m essage asking you[...]

Routine maintenan ce 25 A Chec ki ng th e print ali gnment A If your printed te x t becomes blurred or images b ecome faded, you may n eed to adjust t he print alignment a fter tr ansporting the machine. a Press . NOTE You can also press ( Settings ) and then Maintenance . b Press a or b to di sp lay Improve Print Quality . c Press Improve Print Qu[...]

26 B Identifying th e proble m B Firs t, c heck th e fo llo wi ng:  T he m achin e’s power c ord is connecte d correct ly and t he m achine is p owered on.  All of the protective par ts have been remov ed.  Paper is l oaded correc tly in the paper tray .  T he inte r face cables are securely connec ted to the ma c hine and t he comput[...]

Troubleshooti ng 27 B Error and ma intena nce mes sag es B As with any sophis ticated of f ice prod uct, er r ors may occ ur and suppli es must be replaced. I f thi s happens, you r machine ide ntifie s the error or required r outine maintenance and dis plays the appropria te message. The most common er r or and maintenan c e mes sages are s hown i[...]

28 Cannot Detect You instal led a new ink cartridge t oo quickly and t he mac hine did not detect it. Take ou t the new i nk cartridge and reinstall it slo wly and fi rmly until the c art ri dg e le ver lif ts. (See Onli ne User ’s Guide.) An ink cartridge i s not insta lled cor r ectl y. A used i nk cartri dge wa s reinstalled. Remove th e used [...]

Troubleshooti ng 29 B Image Too Lo ng The pro portions of you r pho to are irregular so eff ects c ould not be added. Choos e a regul arly propor tioned image . Image Too Sm all The s ize of y our photo is too small to trim. Choos e a lar ger image. Ink Absor ber P ad Fu ll The ink a bsorber box or flu shing box is full. T hese componen ts are peri[...]

30 Ink Low One o r more of the ink c artridges are near th e end of t heir life. If one of the colour ink cartridges is ne ar the end of it s life. Order a new ink car tridge. Yo u can continue printi ng u ntil the Touchscreen displays Cannot Print . (See Onli ne User ’s Guide.) Low Temperature The room temp eratu re is too low. After incre asing[...]

Troubleshooti ng 31 B No Paper Fed The mac hine is out of paper , or pa per is not co rrectly loaded i n th e paper tray. Do one o f the fol lowing:  Refill t he paper tr ay, and the n press OK o n the Touc hscreen.  Rem ove and relo ad the p aper, then press OK on th e Touch screen. (S ee Before loading pape r on page 8.) The paper tray was [...]

32 Paper Tray not detected The pape r tray is not com pletely inser ted. Slowly push th e paper tray completely i nto the mac hine. Jammed paper or a fo reign object has prevented th e paper tray f rom bein g inserted properly . Pull the paper tray out of the machin e and remove the p aper or foreign object. If y ou cannot f ind or remov e the jamm[...]

Troubleshooti ng 33 B Wrong Paper The paper size setti ng does not match the size of pa per in th e tray. 1 Check that the pap er size you choose on th e To uchscreen matches the size of the paper in the tray. (See Set P aper Si ze and T ype on page 13.) 2 Make sure you lo ad the paper in the proper orientati on, and set the paper guides to th e in[...]

34 Erro r an im at ions B Error animations display s tep-by-st ep ins t ruct ions when paper get s jammed. You can read the s teps at your own p ace by pr es sin g c to see the next step and d to se e the prev ious step. Printer jam or pa per ja m B Foll ow th es e s te ps to lo ca te an d remov e the ja mmed p ap er if the To uchscre en di spla ys[...]

Troubleshooti ng 35 B g Us ing both hands, use the finge r holds on each side of the machin e to lift the scanner c over (1) int o t h e open pos it ion. h S lowly pull the jam m ed paper (1 ) out of the mac hine. i M ove the print head (if necessar y) to reach any paper remaining in t his area. Make sure no jammed paper is lef t in the corners of [...]

36 k Open t he Jam Clea r Cover (1) at the back of the machine. l Open the inside cov er (1). m Make sure you look ca refully inside for jammed paper. If there is any jammed paper, s lowly p ull it ou t of t he machine. n Close the insi de c over and Jam Clear Cover. Make s ure t he co v ers a re closed complet ely. o Pull out the paper su pport (1[...]

Troubleshooti ng 37 B c Op en the inside cover ( 1). d P ull the j ammed pa per ou t of the machine. e Clo se the inside c over an d Jam Clear Cover. Make sure the co vers are cl osed properl y. f Using both hands , use the finger hold s on eac h side o f the machine t o lift the scanner c over (1) int o the open posi t ion. g Slowly pul l the jamm[...]

38 IMPORTANT • I f paper is j ammed und er the pr int head, unplug the mac hine f rom th e po wer source, and then move the p rint hea d to reach the paper. • I f the prin t head is in the right corne r as shown in the illustr ation, you cannot move the print head. Recon nect the power cord. Hold dow n until the print he ad moves to the centre.[...]

Troubleshooti ng 39 B Trou bleshooting for Wireless LAN setup B Wi re les s L A N repo rt B After y ou configur e the wireles s LAN sett ings of the m achi ne, a wireles s LAN repor t will be print ed automatical ly. If the printed r eport shows tha t the connection f ailed, check the error code on the printed report and refer to the fol lowing ins[...]

40 If you ar e h avin g difficulty w ith y our ma chin e B IMPORTANT Using no n-B rother suppl ies m ay affe c t the pri nt qualit y, hardware per formance, and machine reli ability. If you think there is a problem with your machi ne, check the followi ng tables of troubl eshooting tips. You can corre ct most problems b y yourself. If you need addi[...]

Troubleshooti ng 41 B Print Quality Difficu lties Diffic u lty Sugg estio ns P oor pr int qua lit y. Ch eck t he pri nt qu al ity. (See Ch eck in g the pri nt qual it y on pa ge 2 3.) Make sure th a t th e Me dia T yp e setting in the prin ter driv er or the Pape r Type sett ing in the mac hi ne ’s me nu matc hes th e type of pa per you are us in[...]

42 The mac hine prin ts bl ank pa ges. Ch eck the p rin t qu alit y. (S ee C hecki ng th e pri nt qu alit y on pa ge 23 .) Mak e sur e y ou ar e us ing Brot her Orig inal In nobel la i nk. T o pr olon g pri nt head lif e, p rovid e t he bes t i nk car tr idge eco nom y an d main tai n pri nt qu alit y, w e d o not recom men d fr eq uent ly unpl ug [...]

Troubleshooti ng 43 B T he pr int ou ts are wr in kled . (Win d ows ® ) In th e p rin te r d r iv er Adva nced t ab, cli ck Colo ur S e tti ngs an d clea r Bi -Dire cti onal P rinti ng . (M a ci ntos h) In th e p rin te r d r iv er , ch o os e Print Setti ngs , clic k Advanced , cho os e Other Print Options and c le ar Bi-Directio nal Printing . M[...]

44 Ph otoCap ture Cent er D iffic ultie s Dif ficulty Sugg est ion s Rem ova bl e Di sk do es not w ork cor rectl y. 1 Ta ke ou t the memo ry ca rd or USB f lash dri ve and p ut i t ba ck i n ag ai n. 2 If you have tried “Ej ect” from with in W ind ows ® , ta k e out th e memory c a rd or US B fl as h dri ve bef o re yo u co ntin ue . 3 If a n[...]

Troubleshooti ng 45 B Mac hine I nformatio n B Ch ec ki ng the se ri al num b er B You can see the m achine’ s serial number on the Touchscre en. a Press ( Settings ). b Press All Settings . c Press a or b to di sp lay Machine Info . d Press Machine Info . e Press Serial No . Your machi ne’s serial number will appear on the T ouchscreen. f Pres[...]

Index 46 C C Cleani ng scanne r ..... .. ..... .. ... .. .. ... .... ... .. .. ... .. ..... .. .. 23 Control panel overview ... .. .. ... .. ..... .. .. ... .. .. .. 2 Control Center See Online Us er’s Guide. Copy paper size . .. ... .. .. ..... .. ... .. .. ... .... ... .. .. ... .. .. 1 8 paper type ... ... .... ... .. .. ... .. ..... .. .. ...[...]

47 Supplies Ink The mac hine uses individual B lack, Yellow, Cyan and Magenta ink cart ridges that are separat e from the print head assembly. Serv i ce Life of Ink Cart ri dge The f irst time you inst all a set of ink cartridges th e m ach ine will us e an amoun t of ink to fill the ink delivery tubes fo r high qualit y pri nt outs. This proces s [...]

www.brothe rearth.com Visi t us on t he Wo rld Wide We b http ://ww w.broth er.com This machi ne is appr oved fo r use in the c ountry of pu rchas e only. Loc al Br other c ompanies or their dealers w ill support only mach ines purc hased in the ir own coun tries .[...]