Brother DCP-J562DW manual

Basic User's Guide DCP-J562DW Online User's Guide This Basic User's Guide contains basic instructions and information for your Brother machine. For more advanced instructions and information, see the Online User's Guide at solutions.brother .com/manuals[...]

If you need to call Customer Service Please complete this information for future reference: Model Number: DCP-J562DW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the machine. Retain this User ’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warra[...]

Y ou Can Use the Following Features Mobile Connect Use Brother iPrint&Scan to check the machine status and access various functions from mobile devices. By installing Brother iPrint&Scan on your mobile device and connecting to the machine, you can use the following convenient features: • Print Y ou can print photos, documents, and web pag[...]

User's Guides and Where to Find Them Which Guide? What's in It? Where Is It? Product Safety Guide Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine, and in[...]

Basic Operations and Where to Find Instructions The contents of the Basic User's Guide are also included in the Online User's Guide with more details. Features Contents Guide Setup Load paper Basic User's Guide Connect the machine to your computer Quick Setup Guide Connect the machine to your mobile device Quick Setup Guide Copy Copy[...]

The Online User's Guide Helps Y ou Get the Most Out of Y our Machine We hope that you find this guide helpful. T o learn more about your machine's features, please take a look at our Online User's Guide. It offers: Quicker navigation! Search box Navigation index in a separate panel Comprehensive! Every topic in one guide Simplified L[...]

Questions or Problems? Please take a look at our F AQs, solutions, and videos online. Go to your model's F AQs & T roubleshooting page on the Brother Solutions Center at http://support.brother .com • Provides several ways to search! • Displays related questions for more information • Receives regular updates based on customer feedbac[...]

Definitions of Notes We use the following symbols and conventions throughout this User's Guide: IMPORT ANT IMPORT ANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality . NOTE NOTE specifies the operating environment, conditions for installation, or special condi[...]

For the Latest Driver Updates Go to your model's Downloads page on the Brother Solutions Center at http://support.brother .com to download drivers. T o keep your machine’s performance up-to-date, check there for the latest firmware upgrades. Compilation and Publication Notice This manual has been compiled and published to provide the latest [...]

Basic User's Guide 1 General Information ............................................................................................ 1 Control Panel Overview .............................................................................................1 T ouchscreen LCD Overview .................................................................[...]

6 PhotoCapture Center ........................................................................................ 22 Print Photos Directly from Media .............................................................................22 Preview and Print Photos and Movie Files from Media ................................. 22 PhotoCapture Center print settings[...]

Control Panel Overview 2 1 3 1. 2.7"(67.5 mm) T ouchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on this T ouchscreen. Adjust the angle of the T ouchscreen LCD and T ouchpanel by lifting it. 2. T ouchpanel (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. While the machine[...]

(Cancel) Press to cancel an operation (available when illuminated in red). 3. Power On/Off Press to turn the machine on. Press and hold down to turn the machine off. The T ouchscreen will display [Shutting Down] and will stay on for a few seconds before turning itself off. If you turn the machine off using , it will still clean the print head perio[...]

T ouchscreen LCD Overview There are two Home screens that you can access by pressing d or c . From the Home screens, you can access Wi- Fi setup, Shortcuts, Ink levels and Setup screens. Home Screen 1 6 5 2 3 4 1 This screen shows the machine’s status when the machine is idle. This Home screen is also called the Ready Mode screen. When displayed,[...]

• There are three Shortcuts screens. Y ou can program four shortcuts on each screen. • T o display the other Shortcuts screens, press d or c . 4. [Ink] Displays the available ink volume. Press to access the [Ink] menu. When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink colour. 5. [Settin[...]

Cloud Service Notifications If you use Brother Web Connect and [New Function Notice] is set to [On] , notifications about cloud services will appear on the Home screen. Check for new notifications by pressing [Detail] . Access Brother Utilities (Windows ® ) Brother Utilities is an application launcher that offers convenient access to all Brother a[...]

3 Choose the operation you want to use. Uninstall the Brother Software and Drivers (Windows ® ) 1 Launch ( Brother Utilities ). 2 Click the drop-down list, and then select your model name (if not already selected). Click T ools in the left navigation bar , and then click Uninstall . Follow the instructions in the dialog box to uninstall the softwa[...]

Load Paper Load paper in the paper tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size. Change the Paper Size and Paper T ype settings if needed, following the on-screen instructions. • Load only one size and ty[...]

1 IMPORT ANT • Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. • Loading more than 20 sheets of Photo 2L (13 x 18 cm) paper may cause paper jams. T o add paper before the tray is empty , remove the paper from the tray and combine it with the paper you are adding. Always fan the sta[...]

2 Load up to 20 sheets of photo paper in the photo paper tray with the printing surface face down . 3 Gently adjust the paper width guides to fit the paper . Make sure the paper width guides (1) touch the edges of the paper and the paper is flat in the tray . 1 IMPORT ANT When you have finished printing photos, return the photo paper tray to the No[...]

1 Open the manual feed slot cover . 2 Lift up the paper support. 3 Slide the manual feed slot paper guides to fit the width of the paper you are using. 4 Load only one sheet of paper in the manual feed slot with the printing surface face up . 5 Using both hands, gently adjust the manual feed slot paper guides to fit the paper . 10[...]

6 Using both hands, push one sheet of paper into the manual feed slot until the front edge touches the paper feed rollers. Let go of the paper when you hear the machine pull it. The LCD displays [Manual Feed Slot ready.] . Read the instruction displayed on the LCD, and then press [OK] . 7 While holding the paper tray in the machine, pull out the pa[...]

Change the Check Paper Size Setting If the Check Paper setting is set to [On] and you pull the paper tray out of the machine, the LCD displays a message asking if you want to change the Paper Size and Paper T ype settings. The default setting is [On] . 1 Press [Settings] > [All Settings] > [General Setup] > [Check Paper] . 2 Press [On] or [...]

Recommended Print Media For the best print quality , we recommend using the Brother paper listed in the table. If Brother paper is not available in your country , we recommend testing various paper types before purchasing large quantities. Brother paper Paper T ype Item A4 Plain BP60P A A4 Glossy Photo BP71GA4 A4 Inkjet (Matte) BP60MA 10 x 15 cm Gl[...]

Print from Y our Computer Print a Document (Macintosh) For printing instructions, see the Online User's Guide : Print from Y our Computer (Macintosh) . Print a Document (Windows ® ) 1 Select the print command in your application. 2 Select Brother DCP-XXXX (where XXXX is the name of your model). 3 Click Print . 4 Complete your print operation.[...]

3 In the Orientation field, select either the Portrait or Landscape option to set the orientation of your printout. If your application software contains a similar layout feature, we recommend using the one in the application. 4 Click the 2-sided / Booklet drop-down list, and then select 2-sided . 5 Click the 2-sided Settings button. 6 Select one o[...]

3 Click the Photo tab. 4 Select the folder that contains the image you want to print. 5 Select images you want to print by clicking the image in the image viewer and selecting the check box under the image. 6 Specify the number of copies you want to print (1-99) by clicking . 7 Click Print . The print settings window appears. 8 Configure the settin[...]

Copy a Document 1 Make sure you have loaded the correct size paper in the paper tray . 2 Place the document face down on the scanner glass. 3 Press [Copy] . The T ouchscreen displays: 4 Change the copy settings, if needed. • When you load paper other than A4 size Plain Paper , you must change the [Paper Size] and [Paper Type] settings by pressing[...]

Copy Settings Copy Options T o change copy settings, press the [Options] button. Option Description Quality Select the Copy resolution for your type of document. • When you select the Normal option, Plain Paper is the only Paper Type option. Paper Type Select a paper type. If you are copying on special paper , set the machine for the type of pape[...]

Option Description 2-sided Copy Select to copy on both sides of the paper . 1-sided→2-sided 2-sided→2-sided 1 1 2 1 1 2 Advanced Settings Remove Background Colour Removes the document's background colour in copies. The white background becomes more apparent. This saves some ink and may make certain copies easier to read. Set New Default Sa[...]

Scan from Y our Computer (Windows ® ) There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother , or use your favourite scanning application. Scan Using ControlCenter4 Home Mode (Windows ® ) Select Home Mode as the mode setting for ControlCenter4. 1 Loa[...]

Scan Using the Scan Button on Y our Brother Machine Scan Using the Scan Button on the Machine Use the Scan button on the machine to make temporary changes to the scan settings. T o make permanent changes, use Brother's ControlCenter software. 1 Place the document face down on the scanner glass. 2 Press [Scan] > [to File] . 3 If the machine [...]

Print Photos Directly from Media Preview and Print Photos and Movie Files from Media Preview your photos on the LCD before you print them. Print images from movie files that are stored on a memory card. 1 Open the media slot cover . 2 Put the memory card in the correct slot. 3 Press [Photo] > [View Photos] . 4 Press d or c to display the photo y[...]

Clean the Scanner 1 Unplug the machine from the electrical socket. 2 Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner . 2 1 3 • T roubleshooting for Other Print Problems on page 37 Related Information Check the Print Quality If faded or stre[...]

7 After the cleaning procedure is finished, the T ouchscreen asks if you want to print the Print Quality Check Sheet again. Press [Yes] , and then press [Start] . The machine prints the Print Quality Check Sheet again. Check the quality of the four colour blocks on the sheet again. If you clean the print head and the print has not improved, try ins[...]

When the print alignment is not adjusted correctly , text looks blurry or crooked, like this. After the print alignment is adjusted correctly , text looks like this. 4 Press . • T roubleshooting for Other Print Problems on page 37 Related Information A Routine Maintenance 25[...]

Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. • All of the machine&ap[...]

Find the Error Find the Solution Using the LCD 1. Follow the messages on the LCD. 2. See the instructions in the following Error and Maintenance Messages table. 3. If you cannot resolve the error , please refer to the Online User's Guide : Error and Maintenance Messages or see F AQs on the Brother Solutions Center at http://support.brother .co[...]

Error and Maintenance Messages The most common error and maintenance messages are shown in the table. T o see more detailed information, read the Online User's Guide . Y ou can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's F AQs & T roubleshooting page on the Brother Solutions [...]

Error Message Action Cannot Print Replace ink. One or more of the ink cartridges have reached the end of their lives. Replace the ink cartridges. For more information, see the Online User's Guide : Replace the Ink Cartridges . • Y ou can still scan even if the ink is low or needs to be replaced. Data Remaining in Memory Press . The machine w[...]

Error Message Action Jam B Front Repeat Jam B Front Remove the jammed paper . See Related Information : Printer Jam or Paper Jam at the end of this section. Make sure the paper length guide is set to the correct paper size. Jam C Rear Remove the jammed paper . See Related Information : Printer Jam or Paper Jam at the end of this section. Make sure [...]

Error Message Action No Paper Fed Do one of the following: • Refill the paper tray , and then follow the on-screen instructions. • Remove and reload the paper , and then follow the on-screen instructions. The photo paper tray is in the wrong position. Return the photo paper tray to the Normal printing position when you use cut sheet paper . The[...]

Error Message Action Touchscreen Init. Failed The T ouchscreen was pressed before the power on initialisation was completed. Make sure nothing is touching or resting on the T ouchscreen, especially when plugging the machine in. Debris may be stuck between the lower part of the T ouchscreen and its frame. Insert a piece of stiff paper between the lo[...]

T roubleshooting for Wireless LAN setup Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions TS-01 The wireless setting is not activated, change the wireless setting to [...]

Error Code Problem and Recommended Solutions TS-06 The wireless security information (Authentication method/Encryption method/ Network Key) is incorrect. Confirm the wireless security information (Authentication method/Encryption method/Network Key) listed in TS-04. If your router uses WEP encryption, enter the key used as the first WEP key . Y our[...]

Print or Scan Problems IMPORT ANT Using non-Brother supplies may affect the print quality , hardware performance, and machine reliability . If you cannot print or scan a document, check the following: 1 All of the machine's protective parts have been removed. 2 The interface cables are securely connected to the machine and the computer . 3 The[...]

T ry printing with your machine. If the problem still remains, uninstall and reinstall the printer driver . 5 If the problem still remains after trying all the above, try the following: For a USB interface connection • Change the USB cable for a new one. • Use a different USB port. For a Wireless Network connection • Confirm your machine&apos[...]

T roubleshooting for Other Print Problems Difficulties Suggestions Poor print quality Check the print quality . See Related Information : Check the Print Quality at the end of this section. Make sure the Media T ype setting in the printer driver or the Paper T ype setting in the machine’ s menu matches the type of paper you are using. For more in[...]

Printer Jam or Paper Jam Locate and remove the jammed paper . • Error and Maintenance Messages on page 28 Related Information Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) If the LCD displays [Jam A Inside/ Front] or [Repeat Jam A Inside/ Front] , follow these steps: 1 Unplug the machine from the electrical socket. 2[...]

6 If the LCD displays [Repeat Jam A Inside/Front] , move the print head (if needed) to take out any paper remaining in this area. Make sure scraps of paper are not left in the corners of the machine (1) and (2). 1 2 IMPORT ANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1). Doing this [...]

8 Slowly pull the jammed paper (1) out of the machine. 1 If the LCD displays [Repeat Jam A Inside/Front] , do the following: a. Make sure you look carefully inside (1) for any scraps of paper . 1 b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. 1 c. Slowly pull the jammed paper out of the machine. d. Close t[...]

2 Pull the paper tray (1) completely out of the machine. 1 3 Pull the two green levers inside the machine to release the jammed paper . 4 Slowly pull out the jammed paper (1). 1 If the LCD displays [Repeat Jam B Front] , do the following: a. Make sure you look carefully inside (1) for any scraps of paper . 1 b. Squeeze both levers (1), and then ope[...]

5 Put the paper tray firmly back in the machine. 6 While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 7 Reconnect the power cord. Paper is Jammed in the Back of the Machine (Jam C Rear) If the LCD displays [Jam C Rear] , follow these steps: 1 Unplug [...]

6 Close the Jam Clear Cover . Make sure the cover is closed completely . 7 Put the paper tray firmly back in the machine. 8 While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 9 Reconnect the power cord. B T roubleshooting 43[...]

Enter T ext on Y our Brother Machine • The characters that are available may differ depending on your country . • The keyboard layout may differ depending on the function you are setting. When you need to enter text on your Brother machine, a keyboard will appear on the T ouchscreen. • Press to cycle between letters, numbers and special chara[...]

Supply Specifications Ink The machine uses individual Black, Y ellow , Cyan and Magenta ink cartridges that are separate from the print head assembly . Service Life of Ink Cartridge The first time you install a set of ink cartridges the machine will use an amount of ink to fill the ink delivery tubes for high quality printouts. This process will on[...]

D Index C Cleaning scanner........................................... 23 Control Panel Overview......................... 1 Copy.................................................... 17 settings............................................ 18 D Document how to load................................ 17, 21 E Entering T ext...............................[...]

Visit us on the W orld Wide W eb http://www .brother .com Made from 100% recycled paper (excludes cover) UK V ersion 0[...]