Brother HL-1435 manual

Brother Laser Printer HL-1435 User's Guide Version 0 For visually-impaired users Please see the two HTML files, index_win.html and index_mac.html, on the supplied CD-ROM. You ca n read them with Screen Reader ‘text-to-speech’ software. You must set up the hardware and install the d river before you can use th e printer. Please use the Quic[...]

i Laser printer HL-1435 series User's Guide Definitions of warnings, cautions, and notes We use the following terms througho ut this User’s Guide: You must follow these warnings to prevent po ssible personal injury. You must follow these instructions to make sure you use the printer properly and do not damage it. Remember these useful tips w[...]

ii To use the printer safely Caution Use water or neutral detergents for cleaning . Cleaning with volatile liquids such as thinner or benzene will damage the surface of the pr inter. Do not use cleaning materials that contain ammonia. They will dama ge the printer and the toner cartridge. After you have just used the printer, some parts inside the [...]

iii Brother Numbers (USA and Canada) Register your product Frequently asked questions (FAQs) IMPORTANT: For technical help you must call the country where yo u bo ught the Printe r. Calls must be made from within that countr y. By registering your pr oduct with Brother Inte rnational Corporation, you will be re corded as the orig inal owner of the [...]

iv Customer Service In USA 1-800-276-77 46 In Canada 1-877-BROTHER (514) 685-6464 ( In Montreal ) If you have any comments or suggest ion s, please write to us at: In USA Printer Customer Su pport Brother In ternationa l Corporation 15 Musick Irvine CA 9261 8 In Canada Brother Internatio nal Corporation (Canada ), Ltd. - Marketing Dept. 1, rue Hôt[...]

v Internet addresses Brother Global Web Si te: For Frequently Asked Questions (FAQs) , Product Sup port and Tech nical Qu estions, and Driver Upda te s and Utilities: (In USA Only) For Brother Accessories & Supplies: http://www.brother.com http://solutions.brother.com http://www.brothermall.com[...]

vi Important information: Regulations Federal Communications Commi ssion (FCC) Declaration of Conformity (For USA) Responsible Party: Brother Internat ion al Corporation 100 Somerset Co rp or at e Boulevard P.O. Box 6911 Bridgewater, NJ 08807-091 1 USA Telephone: (9 08) 704-1700 Important A shielded interface cable should be used in order to ensure[...]

vii Industry Canada Compliance Statement (For Canada) This Class B digital apparatus comp lies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-0 03 du Canada. Radio interference (220 to 240 volt model only) This printer follows EN55022 (CISPR Pub lication 22)/Class B. Before you use this product, make sur[...]

viii FDA Regulations (100 to 120 volt model only) U.S. Food and Drug Administration (FDA) has implem ented regulations for laser products ma nufactured on and after August 2, 1976. Compliance is mandatory for pro ducts marketed in the United States. One of the following labels on the back of the printer indi cates compliance with the FDA regulation[...]

ix IMPORTANT - For Your Safety To ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin power outlet that is properly grounded through the standard electrical wiring. Extension cords used with this printer must be three- pin plug type and correctly wired to provide proper grounding. Incorrectly wired exte[...]

x Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are r egister ed trademarks in the United States and other countries, and TrueType is a trademark of App le Computer, Inc. Microsoft, MS-DOS, Windows and Windo ws NT are r egistered trademarks of Microsoft Corporation in the U.S.[...]

xi Table of Contents Definitions o f warnings, cautions, an d notes ............... ............. ............. ................ ............. ....... -i To use the printer saf ely .............. ............. ............. ................ ............. ............. ................ ... ....... -ii Brother Numb e rs (USA and Can ada) ............[...]

xii For Mac ® OS 8.6 to 9. 2 an d Ma c ® OS X 10. 1 to 10.2 . ... ............. ... ... ............. ... ... ............. . 2-1 For Windows ® .............. ............. .......... ........... .......... ........... .......... ........... ............. .......... ........... . ............... ............. .......... ........... .. 2-2 Featur[...]

ABOUT THIS PRINTER 1 - 1 1 What is in the box? When you unpack the printer, check t o see that you have all of the fo llowing parts. 1 AC Power Cord 2 Drum Unit Assembly (with Toner Cartridge included) 3 Printer 4 Quick Setup Guide 5 CD-ROM Interface cable ■ An interface cable is not a standard accessory. Please purchase the appropriate cable for[...]

1 - 2 ABOUT THIS PRINTER Front view Front View Figure 1-1 1 Face-down Output Tra y Support Flap (Support Flap) 2 Face-down Output Tra y (Top Output Tray) 3 Front Cover 4 Paper Tray 5 Manual Feed Paper Guides 6 Manual Feed Slot 7 Control Panel 1 7 2 3 4 6 5[...]

ABOUT THIS PRINTER 1 - 3 Back view Back view Figure 1-2 1 Rear Cover 2 Power Switch 3 AC Power Connector 4 Parallel Interface Co nnector 5 USB Interface Connector 1 5 4 2 3[...]

1 - 4 ABOUT THIS PRINTER Positioning the printer Please read the following before you use the printer. Power supply Use the printer within the recommended power r ange. Power source: USA and Canada: AC 110 to 120 V, 50/60 Hz Europe and Australia: AC 220 to 240 V, 50/60 Hz The power cord, including extensions, shoul d be no longe r than 5 metres (16[...]

ABOUT THIS PRINTER 1 - 5 What kind of paper can I use? Type and size of paper The printer loads paper fr om the instal led paper tray or manual feed slot. The names for the paper trays in the prin ter driver and this Guide are as follows: While looking at this page on the PDF, you can jump to the page for each printing method by clicking L in the t[...]

1 - 6 ABOUT THIS PRINTER Recommended paper ■ Before you buy a lot of paper, plea se test some to make sure that the paper is suitable. ■ Use paper that is made for plain -paper copying. ■ Use paper that is 75 to 90 g/m 2 (20 to 24 lb). ■ Use neutral paper. Do not use acidic or alkalin e paper. ■ Use long-grain paper. ■ Use paper with a [...]

ABOUT THIS PRINTER 1 - 7 Printable area When using Brother GDI printer driver emula tion, the edges of the paper th at cannot be printed on are shown below. Portrait Figure 1-3 Landscape Figure 1-4 A4 Letter Legal B5 (ISO) Executive A5 A6 B6 (ISO) 1 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.[...]

1 - 8 ABOUT THIS PRINTER Printing methods Printing on plain paper You can print on plain paper fro m the paper tray or manual fe ed slot. For the paper you want to use, please see What kind of pa per can I use? in this chapter. Printing on plain paper from the paper tray 1 Select the Paper Size , Media Type , Paper Source , and other settings in th[...]

ABOUT THIS PRINTER 1 - 9 3 While pressing the blue p aper-guide release lever, slide the paper guide s to fit the paper size. Check that the guides a re firmly in the slots. Figure 1-6 4 Put paper in the tray. Check that t he paper is flat in the tray at all four corners. Figure 1-7[...]

1 - 10 ABOUT THIS PRINTER 5 Put the paper tray firmly back in the printer. Ch eck that it is inserted fully into the printer. 6 Send the print data to the printer. Do not put more than 250 sh eets of paper (80 g/m 2 ) in the tray, or paper jams may occur. Check that paper is below the maximum paper mark ( ▼ ). Figure 1-8 For two-sided printing, p[...]

ABOUT THIS PRINTER 1 - 11 Printing on plain paper from the manual feed slot 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver. Media Type : Plain Paper Paper Source : Manual 2 Send the print data to the printer. The printer automa tically turns on the Manual Feed mod e when you put paper into manual fee[...]

1 - 12 ABOUT THIS PRINTER 3 Using both hands, slide the man ual feed slot paper guides to th e paper width to be used. Figure 1-11 4 Using both hands, insert into the p aper into the manual feed slot until the fro nt edge of the paper touches the paper feed roller. Hold the paper in th is position until the printer automat ically feeds the paper in[...]

ABOUT THIS PRINTER 1 - 13 5 After the printed page comes out of th e printer, put in the next sheet of p aper as in Step 4 above. Repeat for each page that you want to print. ■ Put the paper into the manual feed slot with the side to be printed face up. ■ Make sure that the paper is straight and in th e proper position on the manual feed slo t.[...]

1 - 14 ABOUT THIS PRINTER Printing on thicker paper and card stock When the rear cover is lifted up, t he printer has a straight paper path from the manual feed slot to the back of the printer. Use this paper feed and output method when you want to print o n thicker paper or card stock. When you select the paper you want to use, please see What kin[...]

ABOUT THIS PRINTER 1 - 15 3 Send the print data to the printer. 4 Using both hands, set the wid th of the manual feed paper g uides to the paper width yo u want to use. Figure 1-16 5 Using both hands, insert the paper into the manual feed slot until the front edge of the paper touches the paper feed roller. Hold t he paper in this positio n until t[...]

1 - 16 ABOUT THIS PRINTER 6 After the printed page comes out of th e printer, put in the next sheet of p aper as in Step 5 above. Repeat for each page that you want to print. 7 Close the rear cover. Caution Remove each sheet immediately after printing. St acking the she ets may cause a paper jam or the paper to curl. Figure 1-18 ■ Put the paper i[...]

ABOUT THIS PRINTER 1 - 17 Printing on envelopes Types of envelopes to avoid Do not use envelopes: ■ that are damaged, curled, wrinkled, or an usual shape ■ that are extremely shiny or textu red ■ with clasps, snaps or tie strings ■ with self-adhesive closures ■ that are of a baggy constructio n ■ that are not sharply creased ■ that ar[...]

1 - 18 ABOUT THIS PRINTER Printing on envelopes from the manual feed slo t When the rear cover is lifted up, t he printer has a straight paper path from the manual feed slot to the back of the printer. Use this paper feed and output method when you want to print e nvelopes. 1 Select the Paper Size , Media Type , Paper Source , and other settings in[...]

ABOUT THIS PRINTER 1 - 19 3 Send the print data to the printer. 4 Using both hads, set the width of the manua l feed paper guides to the e nvelope width. Figure 1-22 5 Using both hands put the enve lope in the manual feed slot u ntil the front edge of the envelope touches the paper feed roller. Hold the envelope in this position until the printer a[...]

1 - 20 ABOUT THIS PRINTER 6 After the printed envelope comes out of the printer, the printer will wait u ntil you put in the next envelope. Repeat Step 5 for each e nvelope you want to print. 7 After you finish the print job , close the rear cover. ■ Make sure the envelope is straight as you insert it sideways in the manual feed slot. If it is no[...]

ABOUT THIS PRINTER 1 - 21 Printing on transparencies You can print on transparencies fro m the paper tray, manual feed slot. Printing on transparencies from the paper tray 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver. Media Type : Transparencies Paper Source : Tray1 2 Pull the paper tray completely[...]

1 - 22 ABOUT THIS PRINTER 3 While pressing the blue p aper-guide release levers, slide the pap er guides to fit the transparency size. Check that the guides are firmly in the slo ts. Figure 1-25 4 Put transparencies in the tray. Check that the transparencies are flat and below the maximum paper mark ( ▼ ). Do not put more than 10 transparen cies [...]

ABOUT THIS PRINTER 1 - 23 5 Put the paper tray firmly back in the printer. 6 Send the print data to the printer. Caution Remove each transparency immediate ly. Pull out the support flap to prevent transp arencies from sliding off the top output tra y. Figure 1-27[...]

1 - 24 ABOUT THIS PRINTER Printing on transparencies from the manual feed slot When the rear cover is lifted up, t he printer has a straight paper path from the manual feed slot to the back of the printer. 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver. Media Type : Transparencies Paper Source : Manu[...]

ABOUT THIS PRINTER 1 - 25 3 Send the print data to the printer 4 Using both hands, slide the man ual f eed paper guides to the transparency width. Figure 1-31 5 Using both hands put the transparency in the manual feed slot until its front edge touches the paper feed roller. Hold the tran sparency in this position until the printer automa tically fe[...]

1 - 26 ABOUT THIS PRINTER 6 After the printed transparency comes ou t of the pr inter, put in the next transparency as described in Step 5 above. Repeat for each transpa rency that you want to print 7 After you finish the print job , close the rear cover. Caution Remove each transparency immediately after printing. Stacking the printed transparenci[...]

ABOUT THIS PRINTER 1 - 27 Printing on both sides of th e paper (Manual duplex printing) The supplied printer drivers for Win dows ® 95/98/Me, Windows NT ® 4.0, Windo ws ® 2000/XP, Mac ® OS 8.6 to 9.2 and Mac ® OS X 10.1 e nable manual duplex printing. For more information about how to choose the settings, see the Help text in the printer drive[...]

1 - 28 ABOUT THIS PRINTER 4 Remove the printed even-numbered pa ges from the output tray and pu t them back in the paper tray, placing the paper with the side to be printed on (blank side) face down. Follow the instructions on the computer screen. Figure 1-35 5 The printer will now automatically print all the o dd-numbered pages on the other side o[...]

ABOUT THIS PRINTER 1 - 29 Manual Duplex printing fr om the manual feed slot ■ Before you put the sheets back in the manual feed slot, you will have to straighten them, or you may get paper jams. ■ You should not use very thin or very thick paper. ■ When you use the manual duplex function, it is possib le that there may be paper jams or poor p[...]

1 - 30 ABOUT THIS PRINTER 4 Remove the printed even-numb ered pages from the output tray and put th em in the same order back into the manual feed slot. Place the paper with the side that is going to be printed on (the blank side) face up. Follow the instructions on t he computer screen. Figure 1-38 5 Repeat Step 3 until you have printed all the od[...]

ABOUT THIS PRINTER 1 - 31 Guidelines for printing on both sides of the paper ■ If the paper is thin, it may wrin kle. ■ If paper is curled, straighten it and then p ut it back in the paper tray. ■ You should use regular paper. Do not use bond p aper. ■ When you put paper in the pa per tray, first empty the tray then put the printed pa ge in[...]

2 - 1 DRIVER AND SOFTWARE 2 Printer driver A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is a printer command language or pag e description language. The printer drivers for the following op eratin g systems a re on the CD-ROM tha t we have [...]

DRIVER AND SOFTWARE 2 - 2 For Windows ® Features in the Brother printer driver You can also change settings by clickin g the illustration on the left side of the Basic tab in the Properties dialog box. Basic tab 1 Select the Paper Size , Multiple Page , Orientation and so on. 2 Select the Paper Source and so on. The screens in this section are fro[...]

2 - 3 DRIVER AND SOFTWARE Advanced tab Change the tab settings by clicking the following icons: 1 Print Quality 2 Duplex 3 Watermark 4 Page Setting 5 Device Options If you are using Windows NT ® 4 .0, Windows ® 2000 or XP, you can access the Advance d tab by clicking Printing Preferences... in the General tab of the Brother HL-1435 series Propert[...]

DRIVER AND SOFTWARE 2 - 4 1 Print Quality Select the resolution, toner save and pr int settings or gray printing set ting. Resolution You can change the resolution as follows: ■ 1200 dpi x 600 dpi ■ 600 dpi ■ 300 dpi Toner Save Mode You can save running costs by tu rning on the toner save mode, which reduces the p rint density. Print Setting [...]

2 - 5 DRIVER AND SOFTWARE 5 Device Options You can set the following Prin ter Function modes in this tab: (You can jump to the page for each Printer Func tion by clicking the function name in the list below.) ■ Job Spooling ■ Quick Print Setup ■ Sleep Time ■ Status Monitor ■ Page Protection ■ Print Date & Time[...]

DRIVER AND SOFTWARE 2 - 6 Job Spooling The printer saves data that you want reprin ted. You can reprint a document without sending the data again from your PC. To reprint press and hold down the Control Panel button until all four LED’s are lit and then release the Control Panel button. Quick Print Setup You can turn the Quick Print Setup fun cti[...]

2 - 7 DRIVER AND SOFTWARE Accessories tab When you install some options, you can add it and se lect its settings in the Accessories tab a s follows. 1 You can manually add and re move the options for any optional u nit device that is installed on the printer. Tray settings will match the installed options. 2 Paper Source Setting This feature recogn[...]

DRIVER AND SOFTWARE 2 - 8 Support tab ■ You can download the latest driver by acce ssing the Brother Solutions Center at http://solutions.brother.com ■ You can see the printer driver version. ■ You can check the current driver settings.[...]

2 - 9 DRIVER AND SOFTWARE For Macintosh ® This printer supports Mac ® OS 8.6 to 9.2 an d Mac ® OS X 10.1 to 10.2. You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com Page setup You can set the Paper size , Orientation and Scale . Layout Set the Layout , Pages per Sheet and other settings. [...]

DRIVER AND SOFTWARE 2 - 10 Specific settings Set the Media Type , Resolution , Toner Save , an d other settings.[...]

CONTROL PANEL 3 - 1 3 This section refers to the Light Emitting Diodes (LEDs) and Control panel button on the control pa nel. Figure 3-1 The LED indications shown in t he table below are used in the illustrations in this chapter. Control panel LED is off or or LED is on or or LED is blinking When the power switch is off or th e printer is in Sleep [...]

3 - 2 CONTROL PANEL LED Printer status Figure 3-2 Sleep mode The power switch is off or the pr inter is in Sleep mode. Pressing the Control panel button wakes up the print er from Sleep mode to Ready mode. Figure 3-3 Ready to print The printer is ready to print . Pressing Con trol panel button wakes up the print er to Ready mo de. Figure 3-4 Warmin[...]

CONTROL PANEL 3 - 3 Figure 3-6 Data remaining in memory Print data rem ains in the p rinter memo ry. If the Data LED is on for a long time and nothing has print ed, press th e Control panel button to pr int the re main ing data. Figure 3-7 Toner low Indicates that t he toner cartrid ge is nearly emp ty. Purchase a new toner cartridge and have it re[...]

3 - 4 CONTROL PANEL Figure 3-10 Paper jam Clear the paper jam. See Paper jams and how to clea r them on pa ge 6-5 . If the printer does not st art printing, press the Cont rol panel button. No paper Put paper in the pr int er. See Printing on pla in paper on page 1-8 . Then press the Control panel butt on. Misfeed Put the paper back in pr operly, a[...]

CONTROL PANEL 3 - 5 Service call indications If there is an error that canno t be corrected, the printe r will show that a service call is neede d by lighting up all the LEDs and then alternating th e following combina tion as shown in Table 1: LED indications when the service error occurs on page 3-6. If you see the service call indication a bove,[...]

3 - 6 CONTROL PANEL Table 1: LED indications when the se rvice error occurs Make a note of the indication a nd report the error status to you r dealer or a Brother authorized service center by referring to the above table. LEDs Fuser Malfunction Laser BD Malfunction Scanner Malfunction ROM Error D-RAM Error Service A Drum Ready Alarm Data LEDs Serv[...]

CONTROL PANEL 3 - 7 Control panel buttons The control panel buttons ha ve the following functions: Cancel printing If you press the Control panel b utton while printing, the printer will immediately stop printing and will then eject the paper. Wake-up If the printer is in Sleep mode, press the Control panel button to wake the printer up and go to t[...]

3 - 8 CONTROL PANEL Print a test page You can use the Control panel button or the printer driver to prin t a test page. Using Control panel button 1 Turn off the printer. 2 Make sure that the front cover is closed and the power cord is plugged in. 3 Hold down the Control panel button as you turn on the power switch. All the LEDs light up a nd then [...]

OPTIONS 4 - 1 4 Print server (NC-2100p) (For Windows ® only) An optional network print server (NC-2100p) allows y ou to connect to your network throug h the parallel interface. To install the print server, please see the instructi ons su pplied with the NC-2100p. For more info rmation, see Network User’s Guide on the supplied CD-ROM with the NC-[...]

4 - 2 OPTIONS Ir-DA Interface (IR-1000) (For Windows ® only) IR-1000 connects to any printer and prints data without using connecting cables. ■ Supports IrDA1.1 infrared communication standard. ■ Fully compatible with Windows ® 95 /98/Me, Windows NT ® 4.0 and Windows ® 2 000 infrared printer device. ■ Transmits and receives data at up to [...]

5 - 1 ROUTINE MAINTENANCE 5 You will need to replace certain parts and clean th e printer on a regular basis. You can see the maintenance video in the Mainte nance Tutorial section of the CD-ROM we have provided with the printer. 1 You can see how to replace the t oner cartridge. 2 You can see how to replace the d rum unit. 3 You can see how to cle[...]

ROUTINE MAINTENANCE 5 - 2 Toner cartridge A new toner cartridge contains enou gh toner to print up to 3,000 (TN-standard cartrid ge) or up to 6,000 (TN-high yield cartridge) A4 or Letter-size sing le-sided pages at about 5% coverage. Toner Low message Blinking every 5 seconds. Figure 5-1 If the LED shows this message, the toner cartridge has nea rl[...]

5 - 3 ROUTINE MAINTENANCE Toner Empty message If the LED shows the message below, the printer has run out of tone r or the toner is not evenly distributed inside the cartridge. Figure 5-2 Replacing the toner cartridge Follow these step s to replace the toner cartridge. Yo u can also view the toner cartridge replacement method in the instructional v[...]

ROUTINE MAINTENANCE 5 - 4 Caution ■ We recommend that you place the drum unit assemb ly on a piece of disposable paper or cloth in case you accidentally spill or scatter tone r. ■ To prevent damage to the printer from static ele ctricity, do not touch the electrodes shown in Figure 5-4. Figure 5-4 3 Hold down the blue lock lever and take t he t[...]

5 - 5 ROUTINE MAINTENANCE Caution ■ Wait to unpack the toner cartridge until immediately before you put it in the printer. If to ner cartridges are left unpacked for a long time the toner lif e will be shortened. ■ If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged . ■ Brother strongly recommends t hat y[...]

ROUTINE MAINTENANCE 5 - 6 Caution Put the toner cartridge in the drum unit immed iatel y after you have removed the protective cover. Do not touch the shaded parts shown in Figure 5-8 and Figure 5-9 to prevent any degrad ation to the print quality. 6 Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put[...]

5 - 7 ROUTINE MAINTENANCE 7 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. Re turn the tab to the home position ( ▲ ) before you put the drum unit assembly back in the printer. If you do not, printed pages ma y have a vertical stripe. Figure 5-11 8 Put the drum[...]

ROUTINE MAINTENANCE 5 - 8 Drum unit This printer can print up to 20,000 pages * with one drum unit. * At 5% print coverage (A4 or L etter size). The actual number of prin ted pages will vary depending on the average type of print job and paper. Change Drum message If the LED shows the message below, it means th e drum unit is ne ar the end of its l[...]

5 - 9 ROUTINE MAINTENANCE Replacing the drum unit Follow these steps to replace the dru m unit. You can also view the drum unit replacement method in the instructional video on the su pplied CD-ROM: 1 Open the front cover of the printer. 2 Pull out the drum unit assembly. Figure 5-14 Caution ■ We recommend that you place the drum unit assemb ly o[...]

ROUTINE MAINTENANCE 5 - 10 3 Hold down the blue lock lever and take t he toner cartridge out of the dru m unit assembly. Figure 5-16 Caution Handle the toner cartridge carefully. If toner scatters on your hands or clothe s, imme diate ly wip e or wash it off with cold water. 4 Unpack the new drum unit. Caution Wait to unpack a drum unit until immed[...]

5 - 11 ROUTINE MAINTENANCE 6 Put the drum unit assembly in the printer. Make sure that the printer is turned on, th e front cover is open and the Drum and Alarm LED are lit. Figure 5-18 7 Reset the drum counter. See the instruction s supplied with the new drum unit. Caution ■ The Drum LED indication does not disappear until yo u reset the drum co[...]

ROUTINE MAINTENANCE 5 - 12 Cleaning Clean the outside and insid e of the printer regularly with a dry soft cloth. When you replace th e toner cartridge or the drum unit, make sure yo u clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry soft cloth. See the Maintenance Tutorial sectio [...]

5 - 13 ROUTINE MAINTENANCE Replacing maintenance parts You need to replace the maintenance parts regu larly to maintain print quality. You sho uld replace the units listed below after printing the following number of pages. * The actual number of printed page s may vary dep ending on your average type of print job and paper. These figures are based[...]

TROUBLESHOOT ING 6 - 1 6 Identifying your problem First, check the following: ■ The power plug is connected prop erly and the printer is turned on. ■ All of the protective parts have been remo ved. ■ The toner cartridge and drum unit are in stalled properly. ■ The front cover is fully closed. ■ Paper is inserted properly in the paper tray[...]

6 - 2 TROUBLESHOOTING Error messages in the status monitor The Status Monitor will report problems with the prin ter. Take the corrective actions listed in the following table for the error messa ge that the Status Monitor reports. The default setting for the Status Monitor is off. If you would like to turn the Printer Status on, you can change the[...]

TROUBLESHOOT ING 6 - 3 Error message printouts The printer will report problems by printing an error me ssa ge as defined in the following table. Take the corrective actions for the error message. Error message Action Memory Full ■ Press the Control panel button to pr int the data left in th e printer. ■ Reduce the print re solution or redu ce [...]

6 - 4 TROUBLESHOOTING Paper handling First, make sure that you are using p aper that meets Brother recommende d paper specifications. See What kind of paper can I use? on page 1-5 . Problem Recommendation The printer does not fe ed paper from the t ray1. ■ The paper tray may be out of paper or not properly installed . If it is empty, put a new st[...]

TROUBLESHOOT ING 6 - 5 Paper jams and how to clear them When a paper jam occurs, th e printer indicates it by lighting the control panel LEDs as shown be low. Figure 6-1 Clear the jammed paper as follows. If the jammed paper is removed completely b y using the information in the following steps, you can install the paper tray first, and then close [...]

6 - 6 TROUBLESHOOTING 1 Pull the paper tray completely out of t he printer. Figure 6-3 2 Pull the jammed paper up and out of the printer. Figure 6-4 3 Open the front cover.[...]

TROUBLESHOOT ING 6 - 7 4 Pull out the drum unit assembly. Pull the jammed p aper up and out of the printer. If you canno t remove the drum unit asse mbly easily at this time, do not use extra force. Instead , pull the edge of the jammed paper from the paper tray. Figure 6-5 Caution To prevent damage to the printer caused by static e lectricity, do [...]

6 - 8 TROUBLESHOOTING 5 Open the rear cover. Pull the jammed paper o ut of the fuser unit. Figure 6-7 Caution After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal p arts of the printer. Figure 6-8 6 Close the rear cover. If you have to pull the pa[...]

TROUBLESHOOT ING 6 - 9 7 Push the lock lever down and take the toner cartridge out of the drum u nit assembly. Take out th e jammed paper if there is any inside the drum unit. Figure 6-9 8 Put the drum unit assembly back in the printer. 9 Put the paper tray in the printer. 10 Close the front cover.[...]

6 - 10 TROUBLESHOOTING Other problems For Macintosh ® with USB Improving the print quality This section provides inform ation on the following topics: Problem Recommendation The print er cannot prin t. Ther e was an error writing to LPT1: (or BRUSB) fo r the printer error message occurs on your PC. ■ Check that the pr inter cable is not dam aged[...]

TROUBLESHOOTING 6 - 11 Ghost ■ Make sure you use paper th at meets our specifications. Rough- surfaced paper or t hick print media may cause this problem . See What kind of paper can I use? on page 1-5 . ■ Make sure th at you choose t he appropriate media type in the printer driver. See What kind of paper can I use? on page 1- 5 . ■ Try using[...]

6 - 12 TROUBLESHOOTING White Spots on blac k text and grap hi cs at 94 mm (3.7 in.) interval s Black Spots a t 94 mm (3.7 in.) interval s ■ If the prob lem is not solv ed after printing a fe w pages, the drum u nit may hav e glue from label stock on the O PC drum surface. Clean the drum unit as follows: 1 Position the print sample in front of the[...]

TROUBLESHOOTING 6 - 13 Black toner marks acros s the page ■ The drum unit may be damag ed. Put in a new drum unit. See Replacing the drum unit on page 5-9 . ■ Make sure th at you use paper that me ets our specification s. See What kind of paper can I use? on page 1-5 . ■ If you use label sheets, the glue from the sheets may so metimes stick t[...]

6 - 14 TROUBLESHOOTING White lines down the page ■ You may clear the problem by wipi ng the scanner window with a soft cloth. See Cleaning on page 5-12 . ■ The toner cartr idge may be damaged. Put in a new toner cart ridge. See Replacing the toner cartridge on pa ge 5-3 . Page skewed ■ Make sure the paper or other print media is loa ded prop [...]

TROUBLESHOOTING 6 - 15 Solving print problems Problem Recommendation The printer prin ts unexpectedly or it prints garbage data. ■ Make sure the printer ca ble is not too long. We recommen d that you use a parallel cable of less t han 2 metres (6 feet) in length. ■ Make sure that the printer cable is no t damaged or broken . ■ If you are usin[...]

A - 1 APPENDIX A Printer specifications Engine *1 From standard paper tray Controller *2) Not available on Windows ® XP and Mac ® OS *3) Not available on Mac ® OS Software *4) Instructional movie for the solution when any error message appears on the Status Monitor. Control panel Appendix Technology Electrop hotographic Print speed Up to 15 ppm [...]

APPENDIX A - 2 Paper handling *5) Calculated with 80 g/m 2 paper *6) Not available on Mac ® OS X 10.2 Media specifications *7) Up to 10 sheets Supplies Dimensions / Weights Other Paper Input *5 Manual feed slot 1 Sheet Paper tray 250 Sheets Paper Output *5 Fa ce- do wn 150 Sheets Face-up 1 Sheet Duplex Manual Dupl ex *6 Media types Manual feed slo[...]

A - 3 APPENDIX Important information for choosing your paper This section provides information to help you choose pap er to use with this printer. Before you purchase a large quantity of paper Make sure the paper is suitable for t he printer. Paper for plain paper copies Paper is divided by usage, su ch as paper for printing and paper for cop ying.[...]

APPENDIX A - 4 Moisture content Moisture content is the amount of water left in t he paper a fter manufacture. It is one of the important characteristics of the paper. This can change gr eatly depending on the storag e environment, although usually paper contains about 5% water by weight. Because pape r often absorbs water, the amoun t of water can[...]

1 - 1 INDEX A a cc e ss o ries and supplies (USA) ..... . .......... . ... . v Accessories tab ........... .................................. 2-7 B Bro t her numbers (USA/Ca n ada) ..... . .......... . ... iii Brother Solutions Center .................. ............. 2-1 C carton contents ........................................... .. 1-1 cleaning [...]